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Visual Communication:
A Nursing Communication Mode Research Essay
Gabby Sperber
Louisiana State University
Author Note
This paper is prepared for English 2001, taught by Professor Coco. The audience of this research
realized which paragraphs of the essay needed more work and that I needed to add a section for
the common pitfalls of visual communication. The comments on my pamphlet/brochure section
also helped because I realized I needed to pick one specific example to analyze instead of trying
to explain such a general topic. I did not find any of the comments to be confusing or unhelpful.
Some revisions I question is whether or not the details I added were helpful to the essay or just
made the essay too wordy. Also, I question whether the brochure example and pitfall section
were effective.
Examples such as ultrasounds, charts, pamphlets, and brochures are used to show the significant
role visual images can play in hospitals and other healthcare settings. This paper examines new
versions of charts such as the Modified Early Warning System and the progress the healthcare
field has made to keep up with the modernization of medicine. This paper also examines the role
educational pamphlets and brochures play in educating the masses to prevent health issues
learning to use highly elaborate technology and extensive training on where every body part is
and how that part functions. While students in the medical field are required to learn all these
things, most people forget a crucial, yet overlooked skill: communication. In the career of
nursing, effective communication is essential for the well-being of all patients. One missed cue, a
confusing sentence on a chart, or a missed symptom could be the difference between life or death
communication plays a significant role in the day to day work of nurses. Visual communication
in the medical field is a universal mode of communication because it includes pictures, which is
essential when there is a language barrier for some patients. Visual communication is evident in
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every medical setting and is crucial to keep patients informed, and ultimately alive.
Modified Early Warning System
One example of visual communication in nursing is medical charts. Medical charts are a
critical way to document a patients symptoms and progress, and report them to the next person
caring for the patient. It is important for the information to be accurate for the next caretaker, or
terrible medical mistakes could be made. Since these charts are so crucial, many new versions
have been created to better the system. One new version that has had a positive outcome so far is
the Modified Early Warning System. Today in the United States, determining when a Rapid
Response Team is needed for a patient is a little blurry, and subjective to the nurse or doctor.
Response Teams are usually called when there is a dramatic change in the patients health or the
nurse has a feeling that something is wrong. It was found that not all at-risk patients were
being identified and nurses didnt have a complete set of criteria to identify a failing patient early
and trigger a call to the team. Therefore, it was established that some clear would be needed to
prompt the nurses to make the call and take action to address the patients needs (Early Warning
Systems: Scorecards That Save Lives). Ysbyty Glan Clwyd (YGC), located in Rhyl,
Denbighshire, in central North Wales, is a hospital that has developed a new technique known as
the Modified Early Warning System. This system is in chart form for nurses to evaluate the
patient and score the patient based on their vital signs. If any of the six vital signs falls into the
red zone, which signals the patient is at risk, the nurse is to score the patient in each category
and determine if the Response Team should be notified (Early Warning Systems: Scorecards
nurses to communicate
treatment for patients. It makes an ethical and logical appeal to all people that use the chart such
as doctors, nurses, and other professionals since it is a requirement of the job and ultimately
better treatment and cure new illnesses. Among these new resources, doctors have been able to
use ultrasounds as a new source for determining treatment and identifying problems before
symptoms occur. Ultrasounds use sound or other vibrations having an ultrasonic frequency to
produce an image. It has become a noninvasive technique used by medical professionals with
expecting mothers to see images of their babies to make sure development is normal, or to
determine treatment if something is irregular with the fetus (Prager, McCallum, Kim, & Neitzel,
2016). Ultrasounds are an important form of visual communication for both doctors and patients
because prior to this form of imaging, outcomes of some pregnancies were unpredictable and
some even ended in death which could have been prevented. Ultrasounds are also now widely
used in many scenarios that do not include pregnancy. The ability to see images of the inside of
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the body without having to perform surgery has been a huge breakthrough for the medical field
(Prager et al., 2016). This also allows for easier communication with the patient, so they are able
to get a better idea of what is wrong through images since medical terms can be complicated to
understand. Ultrasounds are a significant example of how visual communication in the medical
field is universal, allows doctors to be proactive for patients, and ultimately is powerful enough
to save lives.
Medical Communication to the Public
Medical terms can often be confusing and difficult to understand for most patients, which
is why visual communication plays a huge role in communicating with others. Visual
communication can not only help determine treatment for patients, but also prevent illness from
occurring in the first place. The medical field has developed many visuals to educate the public
such as pamphlets and brochures on almost every medical topic. These resources can be found in
places such as doctors offices, hospitals, schools, and many more accessible places. The medical
field feels it not only has a duty to treat ill patients, but also provide the best resources possible
for people to educate themselves (Sand-Jecklin, 2007). Medical pamphlets are a great way to
reach out the public because many educate through pictures which can be understood by people
This
example of a
medical pamphlet
was created
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by the American Heart Association to inform and warn the public about the dangers and effects
of smoking. It uses language that is easy to understand, as well as pictures to break through any
language barriers. The pamphlet also touches on many subjects such as secondhand smoke,
cancer risks, lung damage, and heart disease that can result from smoking. This idea of making
medical information understandable for all people falls in line with the goals of the Accreditation
of Healthcare Organizations which requires that patients be taught in a manner that is consistent
with their learning abilities and writing styles, and that the information must be presented in a
way that is understandable (Sand-Jecklin, 2007). The medical field recognizes that not all
Americans have the same education level. In fact, the most recent study of adult literacy proved
that about 14% of Americans had a below basic reading level. This averages to about 34 million
Americans not able to comprehend even the most basic instructions in medical pamphlets and
brochures (Sand-Jecklin, 2007). However, modern medical pamphlets and brochures can be set
apart from other forms of visual communication in the medical field because the pictures can be
understood by nearly anyone despite their literacy ability. Simple brochures and pamphlets, such
as this one which explains the dangers of smoking, could potentially save the lives of those who
would not know any better if they had not seen this information in public places. The audience of
these educational pamphlets reaches beyond medical professionals and educated Americans, they
can be understood by children and even people that dont speak the native language. This form of
visual communication is unique because it allows medical professionals to educate far beyond
communication. All of these examples are ultimately controlled by humans, which means that it
is always possible for mistakes to be made. Nurses and doctors are constantly filling out charts
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and paperwork throughout the day. If they fail to document something or document wrong
information on someones chart, such as their Modified Early Warning System chart, it could
lead to injurious effects for not only the patient but the hospital as well. This miscommunication
could lead to major lawsuits against the hospital and ultimately damage its reputation for future
patients for years to come. Along with medical charts, ultrasound imaging can also be misread.
Critical symptoms, parts of an image, or unexamined areas could be missed by the doctor or
nurse observing it. This human mistake could also lead to endangering the patient and more
lawsuits. Although brochures and pamphlets are not as hands on as medical charts and
ultrasounds, there are still some pitfalls that could be attributed to this form of visual
communication as well. The main objective of these brochures is to accurately inform the public.
Therefore, if any information in these booklets is incorrect, it could lead to masses of people
being misinformed on extremely important topics regarding their health. Also, if the pictures in
the brochures are difficult to interpret, people that cannot read or do not speak the native
language will be uninformed as well. In spite of these potential pitfalls of visual communication,
medical professionals work tirelessly to prevent and correct these mistakes before there is any
harm to patients or citizens. Also, the benefits of these new types of communication and
technology has far outweighed the pitfalls thus far in the medical field.
Conclusion
All forms of communication are vital in the medical field, and each mode plays a key role
in keeping hospitals functioning and patients alive. Visual communication is especially important
because it not only allows for easier communication with other doctors and nurses, but also the
general public. Without medical charts, such as the Modified Early Warning System, and
ultrasounds, diagnosing patients and explaining treatment would be complicated to say the least.
Also, without pamphlets and brochures, informing the masses of people would be nearly
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impossible. These advanced visuals allow medical professionals to be proactive and give each
patient the best shot at life and help them heal, which is the ultimate goal of every healthcare
professional.
References
Early Warning Systems: Scorecards That Save Lives. (n.d.). Retrieved February 22, 2017, from
http://www.ihi.org/resources/Pages/ImprovementStories/EarlyWarningSystemsScorecard
sThatSaveLives.aspx
Prager, R., McCallum, J., Kim, D., & Neitzel, A. (2016). Point of care ultrasound in
http://www.heart.org/HEARTORG/Conditions/More/ToolsForYourHeartHealth/Quit-
Smoking-for-Good-Brochure_UCM_310564_Article.jsp#.WQFJ1YjyvIU
from http://www.jstor.org.libezp.lib.lsu.edu/stable/20789011