47 Double Storey, 2nd Floor,

New Rajendra Nagar

PRASHANT VYAS New Delhi 110060, INDIA

prashant_vyas@yahoo.com
CELL: 91-9873432233
RES: 91-11-47330259
SUMMARY Primary Skills
Focused, resourceful Infrastructure Operations Manager with 17.5 Managing Team
years of experience with well-rounded IT background in systems Client Negotiation
analysis and in leading and development of successful Infrastructure Support
Infrastructure projects. VMWare
Currently managing cross functional teams, establishing effective IBM WebSphere
interface between stakeholders across multiple business lines. Application Server
Managing scope, schedule and cost constraints for quality delivery Acitve Directory
on numerous projects. Unix / Linux
A breadth of experience in managing IT infrastructure Operations IBM WebSphere Portal
and Support, Server
Web Servers
Extensive experience in handling Operations and Support Ldap
function Teams CA Wily Introscope and
Experience in Transition of support for new applications and ITCAM
Unicenter AutoSys
LOBs
Internet Information
Alert Analysis, Trend Analysis configuring monitors and alerts
Server
system
Experienced at helping the business teams understand their
Other Skills
company's technical capabilities and helping them
implement their solutions utilizing the existing
Experience in
infrastructure. management of SSO
Strong understanding of Internet and distributed systems infrastructure using IBM
technologies, infrastructure administration, LDAP, IBM Tivoli Access
monitoring/configuration, capacity mgmt. Manager (TAM), IBM
Implementation of projects within pre-set budgets and Tivoli Identity Manager
(TIM) and WebSEAL
deadlines. Lotus Notes/Domino
Responsible for ensuring significant delivery margins by administration
usage of correct resource mix. Window administration
Linux administration
Responsible for issuing Fixed Price / Time & Material
Network Administration
estimates.
Involved in project planning, execution and management in Certifications
tune with the business requirements.
Member of the account interview panel responsible for RHCE (Red Hat Certified
lateral and campus recruitment drives. Adept at developing Engineer)
effective policies and procedures, project documentation, as well as CLP (Certified Lotus
technical and business specifications. Professional) in Lotus
Demonstrated ability to manage multiple high-profiles, Domino release R5,
System Administration.
complex projects and implement with minimal disruption to
MCSE (Microsoft certified
end users.
Professional) in Windows
NT 4.0.
CCNA (Cisco Certified
Network Associate)
CNA (Certified Netware
Administrator) 4.11
Specialist Infrastructure
Company Name Sapient
Dates Employed Mar 2014 Present
Employment Duration 3 yrs 2 mos
Location Gurgaon, India
Manage the passionate, energetic and talented DevOps team and is the primary point of contact
for end-to-end DevOps Implementation and Delivery. To Guide the establishment/Project and
development of a DevOps environment.

Ensuring Infra and CI/CD automation, implementation and delivery. Developing and Implementing
Infrastructure as Code. Operations provisioning and configuration through software, following the
same kinds of quality control practices (versioning, reviews, testing) as application software.
Strategizing solutions for client projects

EXPERIENCE

IBM India
Manager Middleware
Nov 2010 Mar 14
Project: Bharti Aitel LTD. Bharti project is IBM Indias biggest strategic outsourcing agreement
with the Bharti group. IBM is responsible for delivery of end to end IT services to all Telecom and
Retail ventures of Bharti in India and across Middle East Asia and Africa
Operational responsibility for middleware infrastructure.
Transition of Support of new Applications and Line of Business
Alert analysis of pro-active monitoring and alerts by interpretation of log files, JVM
statistics and garbage collection data and optimizing infrastructure to reduce Operations
load for day to day functions
Provisioning the data analysis to IBM Senior Management for teams performance with
focus for overall Bharti Airtel Project delivery improvement.
Implementing new Projects. Planning and provisioning of middleware infrastructure for
multiple projects.
Conducting B2O (Business to Operations) and creating a platform for the 24/7 support by
the Operations Teams
Managing communication with multiple project teams.

McKinsey & Company

IT Analyst [Middleware Specialist]
May 2003 Oct 2010

Vital technical and leadership resource on mission critical Software Platforms and Enterprise
Systems implementation within Mckinsey. During my last seven years with McKinsey I have
worked with various teams and at various roles. Starting my career with McKinsey as a Lotus
Notes/Networks & Windows administrator, I slowly moved towards application server
management for IIS WebServer and then took up a challenging role of Managing IBM WebSphere
5x environments within McKinsey. Thereafter, my role has been concentrated around IBM
WebSphere Application Server and other software platforms & EAI products. Some of highlight of
my work with McKinsey are illustrated below:-

Key Technical Contributions:-

Handling Operations for Mckinsey in a 24x7 model
Lead implementation/Upgrade of McKinseys IBM WebSphere environment from 5.x to 6.0
and 6.1
Lead implementation of Unicenter AutoSys for McKinsey and completed migration of
various scheduling tasks to AutoSys.
Created a consolidated shared IIS infrastructure for McKinsey and migration of applications
from office servers to consolidated data center shared infrastructure.
Implementation and roll out of EMC Infra service desk.
Responsible for mentoring the operations team in managing McKinsey software platforms
infrastructure and providing a 99% uptime and working on RCAs for high impact issues.
Managing and leading project teams for implementation of various infrastructure related
projects, support transitions and process implementations.
Implementation and use of wily introscope, Tivoli Performance viewer, Thread and heap
analyzer.
Investigation of production issues.
Managed O/S upgrade projects and security patching projects.
Supporting Autosys related issues.
Constant analysis of pro-active monitoring and alerts by interpretation of log files, JVM
statistics and garbage collection data and implementation of automated scripts and
configurations for better Websphere based application performance and troubleshooting.

Chipsoft Technology Pvt. Ltd

Team Leader
October 2000 April 2003

Overview of Job:
I joined as Network Engineer in Chipsoft and was able to get two promotions and became Team
Leader as management appreciated my work. As a Team Leader responsible for managing
support for Datacenter IT administration, Development and documentation. Coordinate a team of
technical experts in providing 100% uptime to the clients in compliance with ISO standards. I was
responsible for the teams scheduling and planning. The resource management, hardware
management projects planning and training coordination for technical experts.

Detailed Project/Job Responsibilities:

ICRA Ltd
Responsible for providing support and maintaining the facility management services
for the client on four different locations.
Maintaining and scheduling the team to provide 100% uptime on Domino R5 servers,
Oracle and win 2k servers hosting web sites.
Coordinating the hardware support and vendor management. The entire responsibility
for IT and framing policies for migrations.
Act as a Professional development leader for the team for the evaluation of the team
members.
Provided leadership and support to the IT Team across various offices to develop them
to be efficient and make them contribute towards the growth of the company.
Set measurable team and individual performance goals and objectives
 Flex Contact Center
Responsible for coordinating the Team of engineers to provide 24*7*365 support
As a team leader I was responsible for managing employees by providing them
guidance with their professional development, working as their mentor, also
responsible for making test plans, migration strategies and setting up team goals,
which will be reviewed during performance appraisal process
Manage vendors like MCI and VSNL.
Responsible for providing 100% uptime on servers running Microsoft Windows 2000
advanced servers and Windows NT server 4.0, responsible for equipments, backup
software and scheduling backups, support for Microsoft exchange 2000 server.
Support and coordinate with the vendors for Cisco router, Pix firewall and VPN clients.
Implementation of disaster recovery on windows 2000 server running ARCserv.
Implementing and configuring computer associates Intrusion detection and content
inspection. Install and configure of Microsoft Internet and security server (ISA).
Worked on SNMP tools like Netsight element manager.

Eicher Consultancy Services Ltd

Maintaining Domino 4.6 server and Notes clients, maintaining IBM Netfinity 5000 and
3500 server IBM computers and laptops on the site as well as on collocated server on
Satyam.

Gemex Trading Ltd

Maintaining Exchange Server 5.5, NT workstation clients and maintaining the network
over LAN and WAN, Backup management, maintain IBM Netfinity 5000 server and
desktops.

Shivamdatatech Pvt. Ltd

Network Engineer, Senior I/T Specialist
Feb 2000 September 2000

Worked on project to develop and maintain Network based on NT Server, workstation and Cisco
router 1700. To implement and enable WAN connectivity through leased and ISDN lines on Cisco
1700 and 1600 series. To regularly work out techniques that help in executing the jobs faster and
better.

Microgenetic Systems Pvt. Ltd

System Admin
June 1999 Jan 2000

Install and maintain IBM 300 GL workstation and IBM Netfinity 5000 server. To implement and
enable WAN connectivity through leased and ISDN lines on Zyxel 128 router based on demand
network.

Desk to Desk Courier & Cargo Ltd

Assistant Branch Manager
February 1998 June 1999

To provide support to existing clients and new business generation, this included making
presentations, representing the branch at meetings and to the management. Under my term as
an Asst. Branch manager the branch was declared number one in the entire northern region.
EDUCATION
Masters Diploma in Business Administration (MDBA) Symbiosis
B.Com (Delhi University) 1994