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Verification officers script

Hi my name is Shawn Richardson & I am calling u from Energy Services


or Energy Solutions & I would like to tell you that this call will be
recorded for training, quality & monetary purposes hope its okay with
you & Am I speaking with Mr. John Andrews the owner of the company
& I would also like to confirm that you are the authorized person & you
have the authority to change the electricity supplier on behalf of the
company_____________________________?-Ans should b YES!.And for us to
complete the transfer procedure of your energy, we would kindly like to
take your permission to access the industry held data and do the
needful without any delay, so do we have a consent from your side?-
Ans should b YES!. I would like to re-confirm once again what we had
discussed, Sir, this is a business contract for your Gas\Electricity
services with E.ON\Opus for 36 months (3 years) \ 24 months (2years).
The prices which will be applied during this period of time are as
follows ______________________________. These prices which I just
mentioned to you will remain same and will be fixed, so you dont have
to worry about that and it excludes VAT and climate change levy. -Ans
should b ok!
Sir! Are you in a fixed term contract with your current supplier??-Ans
Yes
ok sir you dont have to worry about your current contract, our
company is having a legal advisory team which can easily take you out
and free you from your current contract without paying any penalty
charges or any hidden cost you dont have to pay anything which you
will be getting in writing from the company in next 48 hours in the
contract or the documents which we will send you. And as you know
we are also a part of the government watch docgs agency - Ans must
say ok! Sir, Have you done any verbal contract in last two days? Ans
must be No! (IMP). Based on the consumption details that you have
provided me _______ your annual spend will be approximately ______.
Your direct debit payments will therefore be ____per month & sir please
be aware that the amount may change if your consumption increases
or decreases so it means that it can also rise and can also go down its
up to you how much consumption is being done from your end. And
the prices quoted to you or given to you is for a non-domestic property
which means below 100kw. And if your supply exceeds more than
100kw.
Then we will end your contract and will provide you our services on
other offers and other terms. The transfer or the installation will not
take more than 4weeks from the date when the contract is received by
the company& the payment method is mandatory direct debit. And we
believe that the information that you have provided us is not incorrect
if it will be so, our prices may change because the prices that we are
offering you are based on the information that you have given us. if the
direct debit is cancelled you will remain on same older rates it wont
change until the direct debit is reinstated.

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