1.

Chapter 1: Computer Basics

1.1. Introduction to Computer Information Systems
1.2. Types of Computer
1.2.1. Personal Computers
1.3. Multi-User Computers
1.4. Types of Software
1.4.1. BIOS
1.4.2. Operating Systems
1.4.3. Utilities
1.4.4. Application Software
1.5. Components of Computer System
1.6. Data Representation on a Computer
1.7. Input Devices
1.8. Processing Devices
1.9. Output Devices
1.10. Storage Devices
1.11. Computers Communication
1.11.1. Ethernet Networking
1.11.2. Bluetooth Networking
1.11.3. The Internet

2. Chapter 2: Components of Computers

2.1. CPUs
2.1.1. The Machine Cycle
2.1.2. Physical Composition of a CPU
2.1.3. Cores
2.1.4. Caches
2.1.5. CPU Performance Factors
2.2. Memory
2.2.1. How Computers Use Memory
2.2.2. System Memory
2.3. Motherboards
2.3.1. Form Factor
2.3.2. Expansion Slots
2.3.3. Built-in Components
2.3.4. Other Common External Connect or s
2.3.5. Drive Connectors
2.4. Power Supplies
2.5. Troubleshooting Common System Unit Problems
2.5.1. No Response
2.5.2. Fan Noise but Nothing On screen
2.5.3. Error Message on a Black Screen
2.5.4. Error Message on a Bright Blue Screen
2.5.5. Windows Hangs at Start-up
2.5.6. PC Shuts Down or Freezes

3. Chapter 3: Input, Output, and Storage Devices

3.1. Input Devices
3.1.1. Keyboards
3.1.2. Pointing Devices
 3.1.3. Drawing Tablets
3.1.4. Scanning Devices
3.1.5. Capture Devices
3.1.6. Audio Input Devices
3.2. Output Devices
3.2.1. Display Screens
3.2.2. Printers
3.2.3. Printer Features
3.2.4. Impact versus Non-Impact Printers
3.2.5. Inkjet Printers
3.2.6. Laser Printers
3.2.7. Specialty Printers
3.2.8. Audio Output Devices
3.3. Storage Devices
3.3.1. Data Storage Basics
3.3.2. Hard Disk Drives
3.3.3. Optical Drives
3.3.4. Solid-State Drives
3.3.5. Network Volumes
3.3.6. Cloud-Based Storage
3.4. Troubleshooting Common Input, Output, and Storage Problems

4. Chapter 4: Operating System

4.1. System Software
4.1.1. The System BIOS
4.1.2. The Operating System
4.2. Utility Software
4.2.1. Comparing the Major Operating Systems
4.2.2. Desktop and Notebook Operating Systems
4.2.3. Operating Systems for Servers
4.2.4. Operating Systems for Tablets and Smartphones
4.3. Device Drivers
4.4. Digital Storage
4.4.1. Drives, Volume s, and File Systems
4.4.2. How Files Are Organized in Folders
4.4.3. File Extensions and File Types
4.4.4. File Compression
4.4.5. Backups

5. Chapter 5: Introduction to Windows 7

5.1. A Tour of Windows 7
5.1.1. Starting Up and Shutting Down
5.1.2. Shutting Down or Restarting the PC
5.1.3. Placing the PC in a Low-Power Mode
5.1.4. Logging Off and Switching Users
5.1.5. Locking the PC. 116
5.2. Running Applications
5.3. Starting an Application
5.4. Manipulating a Window
5.5. Navigating in an Application
 5.6. Exiting an Application
5.7. Managing Files
5.7.1. Windows Explorer Interface
5.7.2. Navigating to Different Locations
5.7.3. Changing the View of a Location
5.7.4. Libraries
5.7.5. Selecting Files and Folders
5.7.6. Creating New Folders
5.7.7. Renaming and Deleting Files and Folders
5.7.8. Moving and Copying Files and Folders
5.7.9. Working with Shortcuts

6. Chapter 7: Application Software

6.1. Business Productivity Software
6.1.1. Knowing Word Processing and Desktop Publishing
6.1.2. Knowing Spreadsheets
6.1.3. Knowing Databases
6.1.4. Personal Information Management Software (PIM)
6.1.5. Software Suites
6.1.6. Accounting and Personal Finance Software
6.2. Graphics Software
6.2.1. Vector Image Drawing Programs
6.2.2. Raster (Photo) Editing Program s
6.2.3. Presentation Graphics Software
6.2.4. Computer-Aided Design Software
6.3. Other Types of Software
6.3.1. Music and Video Players
6.3.2. Audio and Video Editing Software
6.3.3. Personal Enrichment and Education Software
6.3.4. Communication Software
6.3.5. Web Authoring Software
6.4. Managing Your Applications
6.4.1. Software License Agreements
6.4.2. Application System Requirements
6.4.3. Installing and Removing Applications
6.4.4. Updating Applications

7. Chapter 7: Introduction to Microsoft Office 2010

7.1. Office 2010 Interface
7.2. Basic Features of Office Applications
7.2.1. Getting Help
7.2.2. Changing Views
7.2.3. Moving Around
7.2.4. Selecting Content
7.2.5. Using the Office Clipboard
7.2.6. Using Undo and Redo
7.2.7. Text Entry and Formatting
7.2.8. Themes and Color Palettes
7.2.9. Moving and Resizing Objects
7.3. Saving, Opening, and Creating Files
 7.3.1. Saving Files
7.3.2. Data Formats
7.3.3. Opening and Closing Files
7.4. Printing and Sharing Files
7.4.1. Printing a File
7.4.2. Sending a File as an Email Attachment

8. Chapter 13: Networking and Internet Basics

8.1. Communication Systems
8.1.1. Public Telephone and Data Networks
8.1.2. The Internet
8.1.3. Private Digital Networks
8.1.4. Satellite Data Network s
8.1.5. Cell Phone Network s
8.2. Classification of Networks
8.2.1. Geographical Range
8.2.2. Personal Area Networks
8.2.3. Local Area Networks
8.2.4. Metropolitan Area Network s
8.2.5. Wide Area Networks
8.3. Peer-to-Peer
8.4. Client/Server Networks
8.5. Intranets and Extranets
8.6. Ethernet
8.7. Wireless Networking Technologies
8.7.1. Wi-Fi
8.7.2. Bluetooth
8.7.3. Infrared
8.7.4. Microwave
8.8. Network Hardware
8.8.1. Network Adapters
8.8.2. Switches and Hubs
8.8.3. Routers
8.8.4. Gateways
8.8.5. Bridges
8.8.6. Repeaters
8.8.7. Network Cables
8.8.7.1. Twisted-Pair Cable
8.8.7.2. Coaxial Cable
8.8.7.3. Fiber Optic Cable
8.9. Understanding and Connecting to the Internet
8.9.1. Internet Structure
8.9.2. Internet Speed
8.9.3. Types of Internet Connections
8.9.4. Dial-Up Internet
8.9.5. Cable Internet
8.9.6. DSL Internet
8.9.7. Satellite Internet
8.9.8. Internet over Cell Phone Networks
8.10. Troubleshooting Network and Internet Connections