PROJECT REPORT

ON

HUMAN RESOURCE MANAGEMENT OF

PEPSICO

(SUMMER TRAINING PROJECT REPORT SUBMITTED IN

PARTIAL FULFILLMENT FOR BBA, C.C.S. University,
Meerut)

Submitted To:- Submitted By:-

Mr. Raj Binjola Kamakshi Pal
(FACULTY) (9198591)

DECLARATION
I KAMAKSHI PAL , hereby declares that the summer training report

entitled EDUCATION & TRAINING PILLAR UNDER TPM submitted for

the BBA Degree project has got formed the basis for the award of the degree,

associateship, fellowship or any other similar tittles.

Signature of the student:

Place:
Date:

CERTIFICATE

This is to certify that the project entitled the Summer Training Project is the

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original work carried out by Kamakshi Pal student of BBA C.C.S. University,

Meerut, during the year 2017,in partial fulfillment of the requirements for the

award of the Degree of BBA and that the project has not formed the basis for the

award previously of any degree, diploma, associateship, fellowship or any other

similar title.

Signature of the Guide:

Place:
Date:
ACKNOWLEDGEMENT

At the times when Human values are been questioned and ulterior mottoes have

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dominated ones personality here is an occasion rather my privilege to introduce

and express my gratitude to some of the exceptions personalities with whom I

have shared association, during my project task and who prove the above

statement Human values being questioned as and only baseless but wrong.

No task is single persons endeavor. Various factors, situation and people

integrated to provide the background for the accomplishment of the task. Behind

this work like, the kind help, assistance and valuable advice of many people to

whom I remain indebted.

I express my thanks to the company and its staff who gave me opportunity to this

project.

Mr. MOHIT KUMAR, Vice President (HR) gives me such a brilliant opportunity

to work under their amiable presence and in such a broad organization.

I express my sincere thanks Mr. S. JHA (Sr. Executive (HR)). ARADHANA

SOFT DRINKS COMPANY (a subsidiary of OEOSICO INDIA HOLDING PVT.

LTD.) for their sincere and proper guidance, direction and encouragement given

to me for the successful completion of this project.

I wish to regard my profound gratitude to Mr. Rajeev Binjola (FACULTY) for

constant endeavor to enable me to make this seminar report to a successful

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contribution and to others who provide moral support throughout the seminar

training report.

With great gratitude

KAMAKSHI PAL

CONTENTS

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CHAPTER NO. PAGE NO. TITLE

Company profile

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PepsiCo products are enjoyed by consumers one billion times a day in

more than 200 countries and territories around the world. PepsiCo

generated more than US $63 billion dollars in net revenue in 2015, driven

by a complementary food and beverage portfolio that includes Frito-Lay,

Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo's product portfolio

includes a wide range of enjoyable foods and beverages, including 22

brands thatgenerate more than US $1 billion dollars each in estimated

annual retail sales.

At the heart of PepsiCo is Performance with Purpose our goal to deliver

top-tier financial performance while creating sustainable growth and

shareholder value. In practice, Performance with Purpose means providing

a wide range of foods and beverages from treats to healthy eats; finding

innovative ways to minimize our impact on the environment and reduce

our operating costs; providing a safe and inclusive workplace for our

employees globally; and respecting, supporting and investing in the local

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communities where we operate.

PEPSICO INDIA REGION: LEADERSHIP THROUGH PERFORMANCE

WITH PURPOSE

PepsiCo entered India in 1989 and in a short period, has grown into one

of the largest MNC food and beverage businesses in the country. PepsiCos

growth in India has been guided by Performance with Purpose, its goal

to deliver top-tier financial performance while creating sustainable growth

and shareholder value.

Large investor in India with strong brands:

PepsiCo has been consistently investing in India, in the areas of product

innovation, increasing manufacturing capacity, ramping up market

infrastructure, strengthening supply chain and expanding companys

agriculture programme. The company has built an expansive beverage and

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snack food business supported by 62 plants across the country. In two

decades, the company has been able to organically grow eight brands each

of which generate Rs. 1000 crores or more in estimated annual retail sales

and are household names, trusted across the country.

A growing portfolio of enjoyable and wholesome snacks and beverages:

PepsiCo Indias diverse portfolio reflects its commitment to nourish

consumers with a diverse range of fun and healthier products and includes

iconic brands like Pepsi, Lays, Kurkure, Tropicana, Gatorade and

Quaker. In addition to the recently launched Lays Maxx, 7UP Revive and

Tropicana Slice Alphonso, the portfolio includes several healthier treats like

Quaker Oats, Tropicana juices, rehydrator Gatorade, Tata Water Plus and

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Quaker flavoured oats.

Model partnership with over 24,000 farmers:

PepsiCo India has pioneered and established a model of partnership with

farmers and now works with over 24,000 happy farmers across nine states.

More than 45 percent of these are small and marginal farmers with a land

holding of one acre or less. PepsiCo provides 360-degree support to the

farmer through assured buy back of their produce at pre-agreed prices,

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quality seeds, extension services, disease control packages, bank loans,

weather insurance, and the latest technological practices. The association

with PepsiCo India has not only raised the incomes of small and marginal

farmers, but also their social standing.

Global leader in water conservation:

In 2009, PepsiCo India achieved a significant milestone, by becoming the

first business to achieve Positive Water Balance in the beverage world,

and has been Water Positive since then. In 2015, PepsiCo India saved

12.75 billion litres more that it consumed in its manufacturing operations.

The company made this possible through innovative irrigation practices like

direct seeding, community water recharging initiatives, and by reducing the

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consumption of water in its manufacturing facilities. PepsiCo is lauded for

its efforts for water conservation and has received numerous awards such

as CII National award for water management, Water Digest award for

water practices and Golden Peacock award for water conservation amongst

others.

Care for the environment:

PepsiCo India is focused on reducing its carbon footprint. In 2015,

PepsiCos Indias Food and Beverage plants had a 78% and 41% share

from renewable energy sources, respectively such as bio mass and rice

husk boilers and wind turbines. Initiatives such as reduction in use of

chemicals, eco-friendly packaging initiatives and efficient waste

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management help reduce load on the environment. PepsiCo in partnership

with the NGO Exnora and local municipalities has also been working on a

unique waste collection and treatment model programme called Waste-to-

Wealth. The award winning programme has positively impacted more than

5,00,000 people.

Following the successful implementation of the Waste to Wealth model

programme, PepsiCo India has handed over four municipalities in Tamil

Nadu (Chennai, Nagapattinam, Tenkasi, Cuddalore) and one municipal

corporation in Haryana (Panipat), to the respective authority for sustained

delivery.

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Exemplary employment practices:

PepsiCo India provides direct and indirect employment to almost 2,00,000

people. The company believes in providing employment and growth

opportunities to local talent. Its College of Leadership, ensures early

identification of talent, and employees focused development through

critical experiences. PepsiCo firmly believes that encouraging diversity

means encouraging policies and systems that respect peoples special needs.

Not only does PepsiCo have a vibrant and diverse workforce, it takes the

utmost care to make dynamicbusiness leaders of its employees and foster

their career and personal growth through differentiated experiences and a

robust leadership development model.

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 History of the Company

PepsiCo, Inc.

PepsiCo's global headquarters building from the Donald M.

Kendall Sculpture Gardens in Purchase, New York

PepsiCo, Inc. is an American multinational food, snack, and beverage

corporation headquartered in Purchase, New York. PepsiCo has interests in

the manufacturing, marketing, and distribution of grain-based snack foods,

beverages, and other products. PepsiCo was formed in 1965 with the

merger of the Pepsi-Cola Company and Frito-Lay, Inc. PepsiCo has since

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expanded from its namesake product Pepsi to a broader range of food and

beverage brands, the largest of which have included an acquisition of

Tropicana Products in 1998 and the Quaker Oats Company in 2001, which

added the Gatorade brand to its portfolio.

As of January 26, 2012, 22 of PepsiCo's brands generated retail sales of

more than $1 billion apiece, and the company's products were distributed

across more than 200 countries, resulting in annual net revenues of $43.3

billion. Based on net revenue, PepsiCo is the second largest food and

beverage business in the world. Within North America, PepsiCo is the

largest food and beverage business by net revenue. Indra Krishnamurthy

Nooyi has been the chief executive of PepsiCo since 2006. The company's

beverage distribution and bottling is conducted by PepsiCo as well as by

licensed bottlers in certain regions. Approximately 274,000 employees

generated $66.415 billion in revenue as of 2013.

Origins

The recipe for the soft drink Pepsi was first developed in the 1880s by

Caleb Bradham, a pharmacist and industrialist from New Bern , North

Carolina. He coined the name "Pepsi-Cola" in 1898. As the cola developed

in popularity, he created the Pepsi-Cola Company in 1902 and registered a

patent for his recipe in 1903. The Pepsi-Cola Company was first

incorporated in the state of Delaware in 1919. The company went bankrupt

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in 1931 and on June 8 of that year, the trademark and syrup recipe were

purchased by Charles Guth who owned a syrup manufacturing business in

Baltimore, Maryland. Guthwas also the president of Loft , Incorporated, a

Leading candy manufacturer, and he used the company's labs and chemists

to reformulate the syrup. He further contracted to stock the soda in Loft's

large chain of candy shops and restaurants, which were known for their

soda fountains, used Loft resources to promote Pepsi, and moved the soda

company to a location close by Loft's own facilities in New York City. In

1935, the shareholders of Loft suedGuth for his 91% stake of Pepsi-Cola

Company in the landmark case Guth v . Loft Inc. Loft won the suit and on

May 29, 1941 formally absorbed Pepsi into Loft, which was then re-

branded as Pepsi-Cola Company that same year. Loft restaurants and candy

stores were spun off at this time. In the early 1960s, Pepsi-Cola's product

lines expanded with the creation of Diet Pepsi and purchase of Mountain Dew.

In 1965, the Pepsi-Cola Company merged with Frito-Lay, Inc. to become

PepsiCo, Inc.. At the time of its foundation, PepsiCo was incorporated in

the state of Delaware and headquartered in Manhattan, New York. The

company's headquarters were relocated to their present location of Purchase

, New York in 1970, and in 1986 PepsiCo was reincorporated in the state

of North Carolina.

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 Acquisitions and divestments

Between the late-1970s and the mid-1990s, PepsiCo expanded via acquisition of

businesses outside of its core focus of packaged food and beverage brands;

however it exited these non-core business lines largely in 1997, selling some, and

spinning off others into a new company named Tricon Global Restaurants, which

later became known as Yum! Brands, Inc. PepsiCo also previously owned several

other brands that it later sold so it could focus on its primary snack food and

beverage lines, according to investment analysts reporting on the divestments in

1997. Brands formerly owned by PepsiCo include: Pizza Hut, Taco Bell, KFC,

Hot 'n Now, East Side Mario's, D'Angelo Sandwich Shops, Chevys Fresh

Mex, California Pizza Kitchen, Stolichnaya (via licensed agreement), Wilson

Sporting Goods, and North American Van Lines.

The divestments concluding in 1997 were followed by multiple large-scale

acquisitions, as PepsiCo began to extend its operations beyond soft drinks and

snack foods into other lines of foods and beverages. PepsiCo purchased

the orange juice company Tropicana Products in 1998, and merged with Quaker

Oats Company in 2001, adding with it the Gatorade sports drink line and other

Quaker Oats brands such as Chewy Granola Bars and Aunt Jemima, among

others.

In August 2009, PepsiCo made a $7 billion offer to acquire the two largest

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bottlers of its products in North America: Pepsi Bottlin

Group and PepsiAmericas. In 2010 this acquisition was completed, resulting in

the formation of a new wholly owned subsidiary of PepsiCo, Pepsi Beverages

Company. In February 2011, the company made its largest international

acquisition by purchasing a two-thirds (majority) stake in Wimm-Bill-Dann

Foods, a Russian food company that produces milk, yogurt, fruit juices, and dairy

products. When it acquired the remaining 23% stake of Wimm-Bill-Dann Foods

in October 2011, PepsiCo became the largest food and beverage company in

Russia.

In July 2012, PepsiCo announced a joint venture with the Theo Muller Group

which was named Muller Quaker Dairy. This marked PepsiCo's first entry into the

dairy space in the U.S. The joint venture was dissolved in December 2015.

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 Competition

The Coca-Cola Company has historically been considered PepsiCo's primary

competitor in the beverage market, and in December 2005, PepsiCo surpassed

The Coca-Cola Company in market value for the first time in 112 years since both

companies began to compete. In 2009, The Coca-Cola Company held a higher

market share in carbonated soft drink sales within the U.S. In the same year,

PepsiCo maintained a higher share of the U.S. refreshment beverage market,

however, reflecting the differences in product lines between the two companies.

As a result of mergers, acquisitions, and partnerships pursued by PepsiCo in the

1990s and 2000s, its business has shifted to include a broader product base,

including foods, snacks, and beverages. The majority of PepsiCo's revenues no

longer come from the production and sale of carbonated soft drinks. Beverages

accounted for less than 50 percent of its total revenue in 2009. In the same year,

slightly more than 60 percent of PepsiCo's beverage sales came from its primary

non-carbonated brands, namely Gatorade and Tropicana.

PepsiCo's Frito-Lay and Quaker Oats brands hold a significant share of the U.S.

snack food market, accounting for approximately 39 percent of U.S. snack food

sales in 2009. One of PepsiCo's primary competitors in the snack food market

overall is Kraft Foods, which in the same year held 11 percent of the U.S. snack

market share. Other competitors for soda are RC Cola, Cola Turka, Kola

Real, Inca Kola, Zamzam Cola, Mecca-Cola, Virgin Cola, Parsi Cola, Qibla

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Cola, Evoca Cola, Corsica Cola, Breizh Cola, and Afri Cola.

As of 2017, PepsiCo received backlash from their audience regarding a

controversial advertisement they had posted involving Kendall Nicole Jenner that

many considered to denounce the problem of police brutality.This resulted in the

loss of customers and increasing the sales of their competitor, Coca Cola. Due to

the harsh criticism PepsiCo had taken down the commercial days after uploading

it.

Business divisions

The structure of PepsiCo's global operations has shifted multiple times in its

history as a result of international expansion, and as of 2016 it is separated into

six main divisions: North America Beverages, Frito-Lay North America, Quaker

Foods North America, Latin America, Europe Sub-Saharan African, and Asia,

Middle East and North Africa. As of 2015, 73 percent of the company's net

revenues came from North and South America; 17 percent from Europe and Sub-

Saharan Africa; and 10 percent from Asia, the Middle East, and Africa. PepsiCo

and its combined subsidiaries employed approximately 263,000 people worldwide

as of December 2015.

North America Beverages

This division contributed 33 percent of PepsiCo's net revenue as of 2015, and

involves the manufacture (and in some cases licensing), marketing and sales of

both carbonated and non-carbonated beverages in North America. The main

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brands distributed under this division include Pepsi, Mountain Dew, Gatorade, 7

Up (outside the U.S.), Tropicana Pure Premium orange juice, Mist

Twst, SoBe Lifewater, Tropicana juice drinks, AMP Energy, Naked Juice,

and Izze. Aquafina, the company's bottled water brand, is also marketed and

licensed through North America Beverages. In 2015, PepsiCo also introduced

Stubborn Soda, a line of carbonated beverages without high fructose corn syrup.

PepsiCo also has formed partnerships with several beverage brands it does not

own, in order to distribute or market them with its own brands. As of 2010, its

partnerships include: Starbucks (Frappuccino, DoubleShot, and Iced

Coffee), Unilever's Lipton brand (Lipton Brisk and Lipton Iced Tea),

and Dole (licensed juices and drinks).

Frito-Lay North America

Frito-Lay North America, the result of a merger in 1961 between the Frito

Company and the H.W. Lay Company, produces the top selling line of snack

foods in the U.S. Its main brands in the U.S., Canada, and Mexico and

include Lay's and Ruffles potato chips; Doritos tortilla chips; Tostitos tortilla

chips and dips; Cheetos cheese flavored snacks; Fritos corn chips; Rold

Gold pretzels; Sun Chips; and Cracker Jack popcorn. Products made by this

division are sold to independent distributors and retailers, and are transported

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from Frito-Lay's manufacturing plants to distribution centers, principally in

vehicles owned and operated by the company.

The division contributed 23 percent of PepsiCo's net revenue in 2015. Until

November 2009, Christopher Furman, President of Ventura Foods Inc., occupied

the position of Food Services CEO.

Quaker Foods North America

Quaker Foods North America, created following PepsiCo's acquisition of

the Quaker Oats Company in 2001, manufactures, markets, and sells Quaker

Oatmeal, Rice-A-Roni, Cap'n Crunch, and Life cereals, as well as Near East side

dishes within North America. This division also owns and produces the Aunt

Jemima brand, which as of 2009 was the top selling line

of syrups and pancake mixes within this region.

Sabritas and Gamesa are two of PepsiCo's food and snack business lines

headquartered in Mexico, and they were acquired by PepsiCo in 1966 and 1990,

respectively. Sabritas markets Frito-Lay products in Mexico, including local

brands such as Poffets, Rancheritos, Crujitos, and Sabritones. Gamesa is the

largest manufacturer of cookies in Mexico, distributing brands such as

Emperador, Arcoiris and MarasGamesa.

The division contributed 4 percent of PepsiCo's net revenues in 2015.

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Latin America

PepsiCo's Latin America Foods (Spanish: Snacks Amrica Latina) operations

market and sell primarily Quaker- and Frito-Lay-branded snack foods

within Central and South America, including Argentina, Brazil, Peru, and other

countries in this region. Snacks Amrica Latina purchased Peruvian company

Karinto S.A.C. including its production company BocaditasNacionales (with

three production facilities in Peru) from the Hayashida family of Lima in 2009,

adding the Karito brand to its product line, including Cuates, Fripapas, and Papi

Frits.

The company started a new market strategy to sell their Pepsi Cola product in

Mexico, stating that about one third of the population has difficulty pronouncing

"Pepsi". They started manufacturing and selling their product under the label

'Pcsi', the advertisement campaign features the Mexican soccer

celebrity Cuauhtmoc Blanco. This is not the first time it has happened, back in

2009, PepsiCo used the same strategy successfully in Argentina.

Pepsico will market and distribute Starbucks products in several Latin American

countries for 2016.

The division contributed 13 percent of PepsiCo's net revenues in 2015.

Europe Sub-Saharan Africa

PepsiCo began to expand its distribution in Europe in the 1980s, and in 2015 it

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made up 17 percent of the company's global net revenue. Unlike PepsiCo's

Americas business segments, both foods and beverages are manufactured and

marketed under one umbrella division in this region, known as PepsiCo Europe.

The primary brands sold by PepsiCo in Europe include Pepsi-Cola beverages,

Frito-Lay snacks, Tropicana juices, and Quaker food products, as well as regional

brands unique to Europe such as Walkers crisps, Copella, Paw Ridge, Snack-a-

Jack, Duyvis, and others. PepsiCo also produces and distributes the soft drink

7UP in Europe via license agreement. Pepsico has 3 sites in South Africa (Isando,

Parrow, and Prospecton) which produce Lay's ad Simba chips.

PepsiCo's European presence expanded in Russia in 2009 as the company

announced a $1B investment, and with its acquisition of Russian juice and dairy

product brand Wimm-Bill-Dann Foods in December 2010 and Lebedyansky juice

producer in March 2008.

Asia, Middle East and North Africa

The most recently created operating division of PepsiCo covers Asia, the Middle

East and Africa. In addition to the production and sales of several worldwide

Pepsi-Cola, Quaker Foods, and Frito-Lay beverage and food product lines

(including Pepsi and Doritos), this segment of PepsiCo's business markets

regional brands such as Mirinda, Kurkure, and Red Rock Deli, among others.

While PepsiCo owns its own manufacturing and distribution facilities in certain

parts of these regions, more of this production is conducted via alternate means

such as licensing (which it does with Aquafina), contract manufacturing, joint

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ventures, and affiliate operations. PepsiCo's businesses in these regions, as of

2015, contributed 10 percent to the company's net revenue worldwide.

In August 2012, PepsiCo signed an agreement with a local Myanmar distributor

to sell its soft drinks after a 15-year break to re-enter the country.

Corporate governance

Headquartered in Purchase, New York, with research and development

headquarters in Valhalla, New York, PepsiCo's Chairman and CEO is Indra

Nooyi. The board of directors is composed of eleven outside directors as of 2010,

including Ray Lee Hunt, Shona Brown, Victor Dzau, Arthur C. Martinez, Sharon

Percy Rockefeller, Daniel Vasella, Dina Dublon, Ian M. Cook, Alberto Ibargen,

and Lloyd G. Trotter. Former top executives at PepsiCo include Steven

Reinemund, Roger Enrico, D. Wayne Calloway, John Sculley, Michael H.

Jordan, Donald M. Kendall, Christopher A. Sinclair, Irene Rosenfeld, David C.

Novak, Brenda C. Barnes, and Alfred Steele.

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On October 1, 2006, former Chief Financial Officer and President Indra

Nooyi replaced Steve Reinemund as Chief Executive Officer. Nooyi remained as

the corporation's president, and became Chairman of the Board in May 2007, later

(in 2010) being named No.1 on Fortune's list of the "50 Most Powerful

Women" and No.6 on Forbes' list of the "World's 100 Most Powerful

Women". PepsiCo received a 100 percent rating on the Corporate Equality

Index released by the LGBT-advocate group Human Rights Campaign starting in

2004, the third year of the report.

In November 2014, the firm's president ZeinAbdalla announced he would be

stepping down from his position at the firm by the end of 2014.

Headquarters

The PepsiCo headquarters are located in the neighborhood of Purchase, New

York, in the town of Harrison, New York. It was one of the last architectural

works by Edward Durell Stone. It consists of seven three-story buildings. Each

building is connected to its neighbor through a corner. The property includes

the Donald M. Kendall Sculpture Gardens with 45 contemporary sculptures open

to the public. Works include those of Alexander Calder, Henry Moore,

and Auguste Rodin. Westchester Magazine stated "The buildings' square blocks

rise from the ground into low, inverted ziggurats, with each of the three floors

having strips of dark windows; patterned pre-cast concrete panels add texture to

the exterior surfaces." In 2010 the magazine ranked the building as one of the ten

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most beautiful buildings in Westchester County. Due to renovations of the

headquarters, the offices are temporarily set up at 1111 Westchester Ave.

At one time PepsiCo had its headquarters in 500 Park Avenue in Midtown

Manhattan, New York City. In 1956 PepsiCo paid $2 million for the original

building. PepsiCo built the new 500 Park Avenue in 1960. In 1966, Mayor of

New York City John Lindsay started a private campaign to convince PepsiCo to

remain in New York City. Six months later, the company announced that it was

moving to 112 acres (45 ha) of the Blind Brook Polo Club in Westchester County.

After PepsiCo left the Manhattan building, it became known as the Olivetti

Building.

Charitable activities

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Headquarters of Pepsi-Cola Venezuela (ES)

PepsiCo has maintained a philanthropic program since 1962 called the PepsiCo

Foundation, in which it primarily funds "nutrition and activity, safe water and

water usage efficiencies, and education," according to the foundation's website. In

2009, $27.9 million was contributed through this foundation, including grants to

the United Way] and YMCA, among others.

In 2009, PepsiCo launched an initiative they call the Pepsi Refresh Project, in

which individuals submit and vote on charitable and nonprofit collaborations. The

main recipients of grants as part of the refresh project are community

organizations with a local focus and nonprofit organizations, such as a high

school in Michigan thatas a result of being selected in 2010received

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$250,000 towards construction of a fitness room. Following the Gulf of Mexico

oil spill in the spring of 2010, PepsiCo donated $1.3 million to grant winners

determined by popular vote. As of October 2010, the company had provided a

cumulative total of $11.7 million in funding, spread across 287 ideas of

participant projects from 203 cities in North America. In late 2010, the refresh

project was reported to be expanding to include countries outside of North

America in 2011.

Environmental record and product nutrition

According to its 2009 annual report, PepsiCo states that it is "committed to

delivering sustainable growth by investing in a healthier future for people and our

planet," which it has defined in its mission statement since 2006 as "Performance

with Purpose". According to news and magazine coverage on the subject in 2010,

the objective of this initiative is to increase the number and variety of healthier

food and beverage products made available to its customers, employ a reduction

in the company's environmental impact, and to facilitate diversity and healthy

lifestyles within its employee base] Its activities in regards to the pursuit of its

goalsnamely environmental impacts of production and the nutritional

composition of its productshave been the subject of recognition from health and

environmental advocates and organizations, and at times have raised concerns

among its critics. As the result of a more recent focus on such efforts, "critics

consider (PepsiCo) to be perhaps the most proactive and progressive of the food

companies", according to former New York Times food industry writer Melanie

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Warner in 2010.

Environmental record

Rainforests and palm oil

PepsiCo Palm Oil Commitments published in May 2014 were welcomed by

media as a positive step towards ensuring that the company's palm oil purchases

will not contribute to deforestation and human rights abuses in the palm oil

industry. NGOs warned, however, that the commitments did not go far enough,

and in light of the deforestation crisis in Southeast Asia, have called on the

company to close the gaps in its policies immediately.

Genetically Modified Food Ingredients

PepsiCo has contributed $1,716,300 to oppose the passage of California

Proposition 37, which would mandate the disclosure of genetically modified

crops used in the production of California food products. PepsiCo believes "that

genetically-modified products can play a role in generating positive economic,

social and environmental contributions to societies around the world; particularly

in times of food shortages."

Water usage (India, U.S., U.K.)

PepsiCo's usage of water was the subject of controversy in India in the early and

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mid-2000s in part because of the company's alleged impact on water usage in a

country where water shortages are a perennial issue. In this setting, PepsiCo was

perceived by India-based environmental organizations as a company that diverted

water to manufacture a discretionary product, making it a target for critics at the

time.

As a result, in 2003 PepsiCo launched a country-wide program to achieve a

"positive water balance" in India by 2009. In 2007, PepsiCo's CEO Indra Nooyi

made a trip to India to address water usage practices in the country, prompting

prior critic SunitaNarain, director of the Centre for Science & Environment

(CSE), to note that PepsiCo "seem(s) to be doing something serious about water

now." According to the company's 2009 corporate citizenship report, as well as

media reports at the time, the company (in 2009) replenished nearly six billion

liters of water within India, exceeding the aggregate water intake of

approximately five billion liters by PepsiCo's India manufacturing facilities.

Water usage concerns have arisen at times in other countries where PepsiCo

operates. In the U.S., water shortages in certain regions resulted in increased

scrutiny on the company's production facilities, which were cited in media reports

as being among the largest water users in cities facing droughtsuch as Atlanta,

Georgia. In response, the company formed partnerships with non-profit

organizations such as the Earth Institute and Water.org, and in 2009 began

cleaning new Gatorade bottles with purified air instead of rinsing with water,

among other water conservation practices. In the United Kingdom, also in

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response to regional drought conditions, PepsiCo snacks brand Walkers' reduced

water usage at its largest potato chip facility by 45 percent between the years 2001

and 2008. In doing so, the factory used machinery that captured water naturally

contained in potatoes, and used it to offset the need for outside water.

As a result of water reduction practices and efficiency improvements, PepsiCo in

2009 saved more than 12 billion liters of water worldwide, compared to its 2006

water usage. Environmental advocacy organizations including the Natural

Resources Defense Council and individual critics such as Rocky

Anderson (mayor of Salt Lake City, Utah) voiced concerns in 2009, noting that

the company could conserve additional water by refraining from the production of

discretionary products such as Aquafina. The company maintained its positioning

of bottled water as "healthy and convenient", while also beginning to partially

offset environmental impacts of such products through alternate means,

including packaging weight reduction.

Pesticide regulation (India)

PepsiCo's India operations were met with substantial resistance in 2003 and again

in 2006, when an environmental organization in New Delhi made the claim that,

based on its research, it believed that the levels of pesticides in PepsiCo (along

with those from rival The Coca-Cola Company), exceeded a set of proposed

safety standards on soft drink ingredients that had been developed by the Bureau

of Indian Standards. PepsiCo denied the allegations, and India's health ministry

has also dismissed the allegationsboth questioning the accuracy of the data

34
compiled by the CSE, as it was tested by its own internal laboratories without

being verified by outside peer review. The ensuing dispute prompted a short-lived

ban on the sale of PepsiCo and The Coca-Cola Company soft drinks within India's

southwestern state of Kerala in 2006; however this ban was reversed by the

Kerala High Court one month later.

In November 2010, the Supreme Court of India invalidated a criminal complaint

filed against PepsiCo India by the Kerala government, on the basis that the

beverages did meet local standards at the time of the allegations. The court ruling

stated that the "percentage of pesticides" found in the tested beverages was

"within the tolerance limits subsequently prescribed in respect of such product,"

since at the time of testing "there was no provision governing pesticide

adulteration in cold drinks." In 2010, PepsiCo was among the 12 multinational

companies that displayed "the most impressive corporate social responsibility

credentials in emerging markets", as determined by the U.S. Department of

State. PepsiCo's India unit received recognition on the basis of its water

conservation and safety practices and corresponding results.

Packaging and recycling

Environmental advocates have raised concern over the environmental impacts

surrounding the disposal of PepsiCo's bottled beverage products in particular, as

bottle recycling rates for the company's products in 2009 averaged 34 percent

35
within the U.S. The company has employed efforts to minimize these

environmental impacts via packaging developments combined with recycling

initiatives. In 2010, PepsiCo announced a goal to create partnerships that prompt

an increase in the beverage container recycling rate in the U.S. to 50 percent by

2018.

One strategy enacted to reach this goal has been the placement of interactive

recycling kiosks called "Dream Machines" in supermarkets, convenience stores,

and gas stations, with the intent of increasing access to recycling receptacles. The

use of resin to manufacture its plastic bottles has resulted in reduced packaging

weight, which in turn reduces the volume of fossil fuels required to transport

certain PepsiCo products. The weight of Aquafina bottles was reduced nearly 40

percent, to 15 grams, with a packaging redesign in 2009. Also in that year,

PepsiCo brand Naked Juice began production and distribution of the first 100

percent post-consumer recycled plastic bottle.

On March 15, 2011, PepsiCo unveiled the world's first plant-based PET bottle.

The bottle is made from plant-based materials, such as switch grass, corn husks,

and pine bark, and is 100% recyclable. PepsiCo plans to use more by-products (of

their manufacturing processes) such as orange peels and oat hulls in the bottles.

PepsiCo has identified methods to create a molecular structure that is the same as

normal petroleum-based PETwhich will make the new bottle technology,

36
dubbed "Green Bottle", feel the same as normal PET. PepsiCo will pilot

production in 2012, and upon successful completion of the pilot, intends moving

to full-scale commercialization.

Energy usage and carbon footprint

PepsiCo, along with other manufacturers in its industry, has drawn criticism from

environmental advocacy groups for the production and distribution of plastic

product packaging, which consumed an additional 1.5 billion US gallons

(5,700,000 m3) of petrochemicals in 2008. These critics have also expressed

apprehension over the production volume of plastic packaging, which results in

the emission of carbon dioxide. Beginning largely in 2006, PepsiCo began

development of more efficient means of producing and distributing its products

using less energy, while also placing a focus on emissions reduction. In a

comparison of 2009 energy usage with recorded usage in 2006, the company's

per-unit use of energy was reduced by 16 percent in its beverage plants and 7

percent in snack plants.

In 2009, Tropicana (owned by PepsiCo) was the first brand in the U.S. to

determine the carbon footprint of its orange juice product, as certified by

the Carbon Trust, an outside auditor of carbon emissions. Also in 2009, PepsiCo

began the test deployment of so-called "green vending machines", which reduce

energy usage by 15 percent in comparison to average models in use. It developed

these machines in coordination with Greenpeace, which described the initiative as

37
"transforming the industry in a way that is going to be more climate-friendly to a

great degree."

Sales Stopped (India)

After slogans raised to ban Pepsi and Coca-Cola products by lakhs of students and

youths of Tamil Nadu in the Jallikattu protest, Tamil nadu Traders Union's 15

lakh members across the state decided not to sell Pepsi and its products from

March 1, 2017 as it exploits the state's water bodies while farmers facing severe

drought

Product nutrition

Product diversity

From its founding in 1965 until the early 1990s, the majority of PepsiCo's product

line consisted of carbonated soft drinks and convenience snacks. PepsiCo

broadened its product line substantially throughout the 1990s and 2000s with

the acquisition and development of what its CEO deemed as "good-for-you"

products, including Quaker Oats, Naked Juice, and Tropicana orange juice. Sales

of such healthier-oriented PepsiCo brands totaled $10 billion in 2009,

representing 18 percent of the company's total revenue in that year. This

movement into a broader, healthier product range has been moderately well

received by nutrition advocates; though commentators in this field have also

suggested that PepsiCo market its healthier items as aggressively as less-healthy

38
core products.

In response to shifting consumer preferences and in part due to increasing

governmental regulation, PepsiCo in 2010 indicated its intention to grow this

segment of its business, forecasting that sales of fruit, vegetable, whole grain,

and fiber-based products will amount to $30 billion by 2020. To meet this

intended target, the company has said that it plans to acquire additional health-

oriented brands while also making changes to the composition of existing

products that it sells.

Ingredient changes in Pepsi

Public health advocates have suggested that there may be a link between

the ingredient makeup of PepsiCo's core snack and carbonated soft drink products

and rising rates of health conditions such as obesity and diabetes. The company

aligns with personal responsibility advocates, who assert that food and beverages

with higher proportions of sugar or salt content are fit for consumption in

moderation by individuals who also exercise on a regular basis.

Changes to the composition of its products with nutrition in mind have involved

reducing fat content, moving away from trans-fats, and producing products

in calorie-specific serving sizes to discourage overconsumption, among other

changes. One of the earlier ingredient changes involved sugar and caloric

reduction, with the introduction of Diet Pepsi in 1964 and Pepsi Max in 1993

both of which are variants of their full-calorie counterpart, Pepsi. More recent

39
changes have consisted of saturated fat reduction, which Frito-Lay reduced by

50% in Lay's and Ruffles potato chips in the U.S. between 2006 and 2009. Also in

2009, PepsiCo's Tropicana brand introduced a new variation of orange juice

(Trop50) sweetened in part by the plant Stevia, which reduced calories by half.

Since 2007, the company also made available lower-calorie variants of Gatorade,

which it calls "G2".

Distribution to children

As public perception placed additional scrutiny on the marketing and distribution

of carbonated soft drinks to children, PepsiCo announced in 2010 that by 2012, it

will remove beverages with higher sugar content from primary and secondary

schools worldwide. It also, under voluntary guidelines adopted in 2006, replaced

"full-calorie" beverages in U.S. schools with "lower-calorie" alternatives, leading

to a 95 percent reduction in the 2009 sales of full-calorie variants in these schools

in comparison to the sales recorded in 2004. In 2008, in accordance with

guidelines adopted by the International Council of Beverages Associations,

40
PepsiCo eliminated the advertising and marketing of products that do not meet its

nutrition standards, to children under the age of 12.

In 2010, First Lady Michelle Obama initiated a campaign to end childhood

obesity (titled Let's Move!), in which she sought to encourage healthier food

options in public schools, improved food nutrition labeling, and

increased physical activity for children. In response to this initiative, PepsiCo,

along with food manufacturers Campbell Soup, Coca-Cola, General Mills, and

others in an alliance referred to as the "Healthy Weight Commitment

Foundation", announced in 2010 that the companies will collectively cut one

trillion calories from their products sold by the end of 2012 and 1.5 trillion

calories by the end of 2015

41
 The PepsiCo Family

There are three major divisions of the PepsiCo family: PepsiCo Americas
Beverages, PepsiCo Americas Food, and PepsiCo International.

PepsiCo Americas Beverages:

PepsiCo beverage business founded in 1898 by Caleb Bradham, a New Bren,
North Carolina, druggist, who first formulated Pepsi-Cola.
Today brand Pepsi is a part of a portfolio of beverage brand that includes
carbonated soft drinks, juices and juice drinks, ready to drink teas and coffee
drinks, isotonic sports drinks, bottled water and enhanced waters. PNAB has well
known brands such as Mountain Dew, diet Pepsi, Gatorade, Tropicana Pure
Premium, Acquafina water, Sierra Mist, Mug, Tropicana juice drinks, Propel,
SoBe, Slice, Dole, Tropicana Twister and Tropicana seasons Best.

PepsiCo Americas Food:

PepsiCo Americas Food (PAF) is PepsiCos food and snack business in North and
South America. Its portfolio of business includes Frito-lay north America, Quaker
Foods & Snacks, Sabritas, Gamesa and Latin America Foods. PepsiCos snack
food operations had its start in 1932.

42
PepsiCo International
PepsiCo international is comprised of all PepsiCo business in Europe, Asia, Africa
and Australia.

Historically, Pepsi-cola began selling its products in Europe in the 1930s and
expanded internationally beverage operations rapidly beginning in the 1950s.
PepsiCo formally established an international food unit in 1973 and 30 years later,
in 2003 the company combined the food and beverages business to form PepsiCo
International.

Today, the employees of PepsiCo International make, sell and deliver a variety of
great tasting foods and beverages around the world, including Lay,s potato chips,
Doritos, Cheetos, Quaker Oats, Pepsi-Cola, Gatorade, Lipton ready to drink teas,
and Tropicana juices. The company, also regularly introduce unique products for
local taste.

PepsiCo International has a well-earned reputation of giving back to the

communities in which its products are sold, with a focus on health and
wellness, :environmental sustainability and education.

43
PepsiCo 10 Step Call
Greet the customer by name.
Collect and sort all empties from the store room.
Communicate marketing program and scheme to the customer.
Leverage the route book and refill the empties.
Arrange warm product displays (in the shop).
Charge cooler, ensure 100% purity.
Arrange crate display outside the outlet.
Put up POS at eye level.
Prepare cash memos, collect cash and fill up the route books.
Thanks the customer.

Common terms used in PepsiCo system:

RGB (refill glass bottle): This term is generally used for the 200ml glass &
300ml bottles.
Bottle: This term refers to the entire bottling group.
Can: A still of aluminum container in which the beverages are packaged for sale.
Crate: A durablebox made of durable plastic (thermostatic plastic) which is used
to contain the bottles.
Consumer: Someone who consumes the products.
Cooler: Mechanically refrigerated unit that cools the glass bottles and the pet
bottles.
Crown: The steel closure, which seals the bottles.
Customer: A retailer or dealer who sell or serve products directly to the
consumer.

44
Board of directors
PepsiCos business strategy and affairs are overseen by our Board of Directors,
which is comprised of two executive directors and ten independent outside
director. Only independent outside directors make up three standing board
committees,
Nominal and Corporate Governance
Audit
Compensation

Shona L. Brown
Senior Vice President, Business Operations of Google Inc.

Ian M. Cook
President and Chief Executive Officer Colgate-Palmolive.

45
Dina Dublon
Consulant, Former Executive Vice President and Chief Financial officer, JP
Morgan Chase & Co.

Victor J. Dzau, M.D.

Chancellor for Health Affairs, Duke University and President & CEO, Duke
University Health Systems.

Indra K. Nooyi
Chairman of the Board & CEO of PepsiCo

46
Ray L. Hunt
Chief Executive Officer, Hunt Oil Company

Brand Portfolio

PepsiCo products can be found in nearly 200 countries around the globe. PepsiCo
is compromised of muscled brands that compete globally and leverage our scale
and distribution power. From beverages to snacks, it offers consumers a broad
range of product choices from simple tears to healthy eats. PepsiCo have 18
brands in its portfolio that generate $ 1 billion or more each in an annual retail
sales in PepsiCos commitment to sustainable growth, is focused on healthy
financial returns.

47
Pepsi

Pepsi has been bringing fun and refreshment to consumers

for over 100 years. Learn more about our flagship brand
and the board spectrum of beverages it offers worldwide.

Pepsi-Cola Brands
Pepsi has been bringing fun and refreshnment to consumers for over 100 years.
Learn more about our flagship brand and the broad spectrum of beverages it offers
worldwide. Its U.S. brands include Pepsi, Mountain Dew, Acquafina, Sierra Mist,
IZZE, SoBe, Mug, Tropicana Twister Soda, Tropicana Juice Drinks, Dole and
Ocean Spray single-serve juices.

Frito-lay

Employing over 48,000 people and bringing in over $11

billion of business, Frito-Lay invigorates PepsiCos
portfolio of products with plenty of good food good fun.

48
Frito-Lay Brands

Its brand includes Lays potato chips, Lays

Kettle Cooked potato chips, Wavy Lays potato
chips, Baked Lays potato crips, Maui Style
potato chips, Ruffles potato chips.

Tropicana

Tropicana, the strongest name in juices, extends the

pepsico portfolio of brands with plenty of nutritious,
high quality flavors. Tropicana Products, Inc. is the
leading producer and marketer of branded fruit juices.

Tropicana Brands
Its brand includes Tropicana Pure Premium juices,
Tropicana Twister juice drinks, Tropicana Smoothies,
Tropicana Pure tropics juices.

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 Quakers power packed line of popular brands expands our
portfolio with a wide range of healthy food choices.

Quaker Brands

They are the symbol of quality, great taste and nutrition.

Holding No.1 position in their respective categories such
as Quaker Oats, Quaker Rice Cakes, Chewy Granola Bars and Rice-A-Ron ,
Aunt Jemima brand. It is among the four largest manufacturers of cold cereals wit
popular brands like Capn Crunch and Life.

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Gatorade
Available in over 80 countries, Gatorades line of
performance drinks adds over 40 years of dehydration
and sports nutrition research to the PepsiCo portfolio.

Gatorade Brands

The Gatorade hydration portfolio includes the

nations leading sports drink, Gatorade Thirst
Quencher, as well as Gatorade Tiger TM G2 and Propel
Fit Water.

51
PepsiCo in Education Section
The R K J Group headed by R K Jaipuria has been
associated with excellence in education. The school
runs by the group ercourage students to become
creative, innovative and imaginative.
They have a wide range of co-curricular activities,
which are as important as the academic disciplines. The year 2001 witnessed the
further spread of the groups portfolio with the opening of its first school at
Gurgoan under the management agreement with Delhi Public School Society. To
expand in the field of education it opened its second school at Jaipur under the
management of same society.

52
PepsiCo Headquarters
PepsiCo World Headquarters is located in purchase, New York, approximately 45
minutes from NewYork City. The seven building headquarters complex was
designed by Edward Durrell Stone, one of the foremost architects. The building
occupies 10 acres of a 144 acre complex that includes the Donald M. Kendall
Garden, a world acclaimed sculpture collection in a garden setting.

The collection of works is focused on major twentieth century art,

and features works by masters such as Auguste Rodin, Henri
Laurens. The gardens originally were designed by
the world famous garden planner, Russell Page,
and have been extended by Francois Goffinet. The
grounds are open to the public, and a visitors booth is in operation during the
spring and summer.

Shareholders
PepsiCo (symbol: PEP) shares are traded principally on the New York Stock
Exchange in the United States. The company is also listed on the Chicago and
Swiss stock exchange. PepsiCo has consistently paid cash dividends since the
corporation was founded.

Worldwide Code of Conduct

Our Worldwide Code of Conduct is an ethical roadmap for putting our core
believes into action and living up to our commitments. It applies to every
employee and every business transaction we make on our journey towards
Performance with Purpose. It applies to every business transaction we make.
Along with our core values, Worldwide Code of Conduct is the foundation for our
strategic mission.

53
Our Policy on Human Right
We encourage all employees, contractors, vendors and customers to speak up if
they suspect any violation of the code, our policies or the law.

Our Co Values & Philosophy

Our Co Values & Philosophy are a reflection of the socially and environmentally
responsible company we aspire to be. They are the foundation for every business
decision we make. We are committed to delivering sustained growth through
empowered people acting responsibility and building trust.

Guiding principles

Care for our customers, our customers and the world we live in.
We are driven by the intense, competitive spirit of the market place, but we direct
this spirit towards solutions that benefit both our companies and our constituents.
Our success depends on a thorough understanding of our customers, consumers
and committees. To foster this spirit of generosity, we go the extra mile to show
we care.

Sell only products we can be proud of.

The true test of our standards is our own ability to consume and personally
endorse the products we sell, without reservation. Our confidence helps to insure
the quality of our products, from the moment we purchase integrands to the
moment it reaches the consumers hand.

54
 Speak with truth and candor.
We tell the whole story, not just what is convenient to our individual goals. In
addition to being clear honest and accurate, we are responsible for ensuring our
communications are understood.

Balance short term and long term.

In every decision, we weigh both short-term and long-term risks and benefits.
Maintaining this balance help to sustain our growth and ensure our ideas and
solutions are relevant both now and in the future.

Win with diversity and inclusion.

We embrace people with diverse backgrounds, traits and ways of thinking. Our
diversity brings new perspectives into the work place and encourages innovation,
as well as the ability to identify new market opportunities.

Respect others than succeed together.

Our mutual success depends on mutual respect, inside outside the company. It
requires people who are capable of working together as part of a team or informal
collaboration. While our company is building on individual excellence, we also
recognize the importance and value of team work in turning our goals into
accomplishment.

55
 Path to success

We believe our financial success - performance- must go hand in hand with

our social and environmental purpose. Performance with purpose is at the heart
of every aspect of our business.

Performance with purpose agenda is comprised of three platforms:

Human Sustainability:
Nourish consumers with a broad range of convenient, great- tasting foods and
drinks from treats and simple refreshments to positive nutrition; make the
healthy choice an easier choice to make.

Environmental Sustainability:
Conserve our natural resources; operate in a way that minimizes our
environmental footprint with the goal of reaching a net neutral impact.

Talent Sustainability:
Developing our employees by creating a diverse and inclusive culture and making
certain our company is an attractive destination for the worlds best people.

56
Progress made by PepsiCo on its performance with purpose agenda
journey:-
Accelerate the growth of our portfolio of healthful products.
Signed CEO Water Mandate.
Launched the food industrys first carbon reduction label with the carbon
trust on walkers crisps.
Improved water intensity ratio across all of our operations.
Conserved nearly 5 billion liters of water and nearly 500 million kilowatt
hours of energy worldwide in 2007 as compared to 2006.
Authored with industry the Global Commitment to Action and the Globe
Strategy on Diet, Physical Activity and Health, a commitment addressed
to the World Health Organization.
Launched a global sustainable packaging policy.

Improved significantly its water, fuels, and electricity efficiency.

Reduced PET bottles, paperboard, and corrugated materials by more than
20 million pounds.
Introduced our supplier code of conduct.
Increased spending on women and minority owned business.
Continued reuse of water from processing.
Honored by the U.S. Environment Protection Agency (EPA) with 2007
and 2008 Energy Star Partner of the year awards for energy conservation.

Proven Result:
We take a long term view of performance against Business and People Results.
Consistency is important. Were looking for a track record of sustained successes
rather than unpredictable highs and lows. We value results that are based o trust,
respect, fairness and teamwork and results that create a lasting impact. People
Results are a significant part of our performance expectations.

57
Leadership Ability:
To succeed in the marketplace we need strong leaders. Thats why we have
enhanced our Leadership Competencies to reflect the need of the new PepsiCo.
While we kept the familiar framework with the same three overall imperatives.

Functional Excellence:
Personal and career growth requires deep functional skills. If youre a sales
manager, you should have an intimate understanding of the sales process and how
to derive sales growth. Functional excellence can be built by using functional
competency models informal experience.

Knowing Business Cold

Just as we expect employees to develop expertise in a given functional area, it is
critically important that managers develop a broader knowledge of how we make,
sell and deliver our products. Managers who more understand what drives our
business will make better business decisions.

Critical Experiences:
Discussions about an individuals potential career moves include an assessment of
his or her experiences and the types of new experiences needed for future career
development. The sequence of experiences is often not critical, although building
a hip-pocket skill early I n your career is important for future development.

Long Term Career Growth:

If employees accept responsibility for building their skills and experiences,
managers are accountable for providing employees with opportunities to grow in
line with their results, capabilities and career aspirations. Remember that a career
is a long term journey- doesnt move just for the sake of moving. Build for the
long term. Be flexible- the more flexible you can be, the wider the range of
opportunities will be available to you.

58
 Our Mission and Vision

At PepsiCo, we believe being a responsible corporate citizen is not only the right
thing to do, but the right thing to do for our business.

Our mission
Our mission is to be the worlds premier consumer Products Company focused on
convenient foods and beverages. We seek to produce financial rewards to
investors as we provide opportunities for growth and enrichment to our
employees, our business partners and the communities in which we operate. And
in everything we do, we strive for honesty, fairness and integrity.

Our vision:
PepsiCos responsibility is to continually improve all aspects of the world in
which we operate environment, social, economic creating a better tomorrow than
today. Our vision is put into action through programs and a focus on
environmental stewardship, activities to benefit society, and a commitment to
build shareholder value by making PepsiCo a truly sustainable company.

Health Care Reform:

PepsiCo values the health and well being of our associates, partner, customers and
consumers. PepsiCo offers a wide range of benefits that encourage wellness,
promote healthy living and give associates and their familys tools and
information to make educated health care decisions.

59
Our health care commitment:
PepsiCo values the health and well being of its associates, partners, customers and
consumers. Our company sponsored approach to health and wellness
encompasses physical, emotional and financial well being and includes
prevention, screening, health care and health care savings accounts, dental care,
retiree health care life and disability insurance. PepsiCo conducts health programs
such as Health Roads. Health Roads promotes healthier lifestyles through a

combination of health assessments, personalized coaching, tobacco cessation,

fitness and nutrition programs, online tools and worksite wellness initiatives. In
addition, PepsiCo also maintains and enforces a strict global Occupational Health
and Safety policy.

Guiding Principles on Health Care Policy

PepsiCo recognizes that U.S. health care system needs

improvement on many fronts.
PepsiCo will participate in developing a solution.
In particular, there should be more emphasis on prevention.
Greater cost effectiveness must be part of solution.
Beyond the U.S., PepsiCo will work with the World Health
Organization (W.H.O.) and the World Economies Forums
Workplace Wellness Unit to ensure that countries around the globe
benefit from best practices and innovative ideas.

60
 Sustainable advantage
Three major sustainable advantages give PepsiCo a competitive edge as
we operate in the global marketplace.
Big, muscular brand.
Proven ability to innovate and create differentiated products.
Powerful go to market systems.

Top competitors

Coca-Cola
Dr. Pepper Snapple Group
Kraft Food
Atlanta, GA
Plano, TX
Northfield, IL

61
 ARADHANA SOFT DRINK COMPANY
(A subsidiary of PepsiCo India Holdings Pvt. Ltd.)
Vill. Aliasgarpur, P.O. Babrpur, G.T. Road,
Panipat, 132103(Haryana)

Brief Profile Of Plant

Plant construction started in 1991 under M/S Dhillon Kool Drinks &
Beverages Ltd.
Commercial production commenced on 17th may, 1992.
Aradhana Soft Drinks company acquired the plant in feb, 2003.
Commercial production under Aradhana Soft Drinks Company started on
19th march, 2003.
Annual Plant volume for the year 2003 cases 6.51 million raw.
Annual Plant volume for the year 2004 cases 7.08 million raw.
Annual Plant volume for the year 2005 cases 4.60 million raw.
Annual Plant volume for the year 2006 cases 4.70 million raw.
Plant primarily caters to Haryana and Himanchal market.
Plant also caters to Punjab in respect of PET and Slice requirements.
Himanchal and Haryana distribution is entirely through a network of
distributors both direct and indirect.

Plant Infrastructure

Total Land 9.5 Acres

Covered Area 4.0 Acres

62
Tech vision

The Tech team will create and sustain a competitive advantage for our business

through ready availability of outstanding quality products at the lowest cost.

TPM Policy Panipat Plant

To drive customer satisfaction by on time availability of products with best

quality at lowest cost through empowered people following safe processes.

Product Range of ASDC

Pepsi

Miranda

63
Mountain Dew

Slice

7up

64
 Plant Achievements

Lowest water consumption plant in the Pepsi India in 2007. We have

applied for preliminary patent of the modified process.

Recovery and recycling of in process used water with no compromise on

quality parameters.

India BU first plant in which BIOZYMES treatment is done to reduce

generation of solid waste in effluent treatment plant.

Plant is a Rain water harvested site.

100% utilization of treated effluent in plant premises since 06.

Continuous improvement in quality standards, HACCP certification in 08.

First plant in which TPM is being implemented in Pepsi bottling operation

in the world of business unit.

Plant is on Sap.

Lowest power consumption plant in the Pepsi India in 2005, 2006&2007.

Within first top 3 in the business unit on productivity/cost.

Acoustic chamber for all diesel generators.

65
 MISSION

To manufacture, market products of international standard.

Ensure that all company processes geared to deliver the highest level of
customer satisfaction.

Keep an employee-centric focus in all operation.

Foster innovations and creativity at all levels.

Deliver value to all stakeholders of the company

Customer Focus

To build a high degree of customer confidence by providing increased value for

his money through international standards of product quality, performance and

superior customer services.

66
 Objectives of ASDC

People development is a strategic priority. We have set a target of developing and

growing our people internally for long term career opportunities within PepsiCo.

Towards this objective, we had introduced the sales academy process.

Profitability

To provide a reasonable & adequate return on capital employed, primarily by

optimum utilization of plant capacities, orienting the product mix towards value

added products, better inventory, collecting realization faster from the dealers and

reducing operational costs.

67
 INTRODUCTION
TO
PROJECT REPORT

HUMAN RESOURCE MANAGEMENT OF PEPSI CO

PepsiCo,Incorporated (NYSE: PEP) is a Fortune 500, American Global

Corporation , headquarter in New York, with interests in the manufacturing,

marketing and distribution of grain-based snack foods, beverages, and

other products. PepsiCo was formed in 1965 with the merger of the Pepsi-

Cola Company and Frito-Lay, Inc. PepsiCo has since expanded from its

namesake product Pepsi to a broader range of food and beverage brands,

the largest of which include an acquisition of Tropicana in 1998 and a

merger with Quaker Oats in 2001 - which added the Gatorade brand to its

portfolio as well.

As of 2009, 19 of PepsiCos product lines generated retail salesof more

than $1 billion each ,and the companys products were distributed across

more than 200 countries, resulting in annual net revenues of $43.3 billion.

Based on net revenue, PepsiCo is the second largest food &beverage

business in the world ,Within North America, PepsiCo is ranked (by net

revenue) as the largest food and beverage business.

Indra Krishnamurthy Nooyi has been the chief executive of PepsiCo since

68
2006, and the company employed approximately 285,000 people worldwide

as of 2010. The companys beverage distribution and bottling is conducted

by PepsiCo as well as by licensed bottlers in certain regions.PepsiCo is a SIC

2080 (beverage) company.

69
 INTRODUCTION
OF
HUMAN RESOURCE

HR department follows the policies by the HR department ofPEPSICO.

At PEPSICO, their belief is that "their people are their greatest asset.

They take great pride in acknowledging the contribution each one of them

makes". They focus on People Development and for that they ensure:

Staff PEPSICO with world class Professionals and ensure that the right

systems are in place to encourage them to develop to their full potential.

Create a collaborative and mutually supportive work environment that

encourages people to grow.

Build a team of professionals who deliver expertise by participating in

business decisions.

Develop Performance Management and reward systems underlying our

Business strategy.

HR OBJECTIVES

To look out for the well-being of all employees of the company.

Provide leadership and direction to employees of the company.

Career Development planning for all employees of the company.

Ensure thorough training of nationwide employees.

To provide individual employees with orientation on the company at the time of

joining.

70
 To provide employees with solutions to their problems.

Maintaining data records of all employees of PEPSICO (Human Resources

information System).

To evaluate and retain those employees who are assets to the company.

HR POLICIES

Friendly, conversant, flexible and congruent with business environment.

Policies are legally compliant with clearly expressed processes for timely

revisions and a framework in place to foster employee adherence.

HUMAN RESOURCE INFORMATION SYSTEM

Development of interactive web-site aligned with all HR sub-functions to

facilitate communication between employee and organization through

dialogue boxes and speedy availability of information.

Enhancing overall perception of HR, as with the help of HRIS the

function of HR is changing direction and heading towards Relationship

Building, in this all the links are being recreated and employees are given

much more weight as compared to past.

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 HR PLANNING

HR plannings purpose is to determine what HRM requirements exist for

current&future supplies &demands of workers. The organization ensures

that they have the right number and kinds of people at the right place;

this task is accomplished by regular recruitment and selection, performance

evaluation, promotions, regular Training and Development programs.

SWOT ANALYSIS OF HR IN PEPSICO

STRENGTHS

1- The people in the HR department of PEPSICO are extremely

qualified personnel so no flaws in decision making are prominent.

2- They have sufficient resources of getting knowledge from outside

sources.

3- They prefer new entrants of the market to increase their efficiency.

WEEKNESS

1- The ethical issues in the PEPSICOprevail the most.

2- The employees in thePEPSICO dont participate equally so there are

chances of misspalnning.

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RESPONSIBILITYS OF HR

HRmanagers major duties include assisting the HR activities , for instance

if any recruiting procedure needs to be implemented then the HR manager

is responsible for it. HR manager in PEPSICO has to make some plans

for a assigning duties to the employees

WORKING CONDITIONS:

Working conditions are normal for an office environment. Work may

require occasional weekend and/or evening work.

PERFORMANCE STANDARDS:

PEPSICO expects from its employees specific performance expectations

for each major duty and also expects certain behaviors like friendliness,

helpfulness, courtesy, and punctuality.

JOB SPECIFICATIONS:

In PEPSICO the minimum job requirement for a HR Manager is Master

degree in HRM with relevant work experience.

EMPLOYEE EMPOWERMENT

The company is giving more stress on employee empowerment by giving

them right to participate in decision making specially those decision which

directly affect the employee themselves.

Also the company gives the subordinates the right to work on the behalf

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of its supervisor in absence of him.

LABOUR RELATIONS

The company is paying more attention to strengthen the relationship among

employees by giving them equal opportunities to take advantage of the

firms incentives, because no biasness among employees is practiced in the

firm which affects the good relations among employees.

RECRUITMENT

PEPSICO employs go through both the formal and informal ways of

recruitment. Departments tell their need to HR department and then the

recruitment is done on the requirement of the project. All candidates send

their CVs by post; they are then short listed and called to the office. So

those candidates then report at the PEPSICO from where they are sent to

the Human Resource Department for further interviews. But recently

PEPSICO has devised a new way of recruitment i.e. Online Applications.

They give Ads in leading newspaper and use some other mass media

communication channels and then receive applications and CVs online. In

this way huge paper work is reduced and recruitment process is improved

in terms of efficiency and convenience with the use of technology.

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 SOURCES OF RECRUITMENT

PEPSICO uses both the Internal and External Recruitment. But the priority

is given to the internal if the employee has the capabilities, required by

the management for working on that post. In Internal recruitment they ask

for employee referrals. Any employee can refer any competent and

potential person and if the referred person comes up to their expectations

and hired, then the one who referred is rewarded with a bonus. In

External environment the companys corporate image matters a lot in a

way that not only new candidates are attracted but also people who

became a part of it in past.

Internal Methods

PEPSICOusually prefers Job Posting in which employees from within

the organization are preferred but if the organization feels that the

employee is not competent enough then they go for external methods. Such

announcements are made through bulletin boards, memos and other internal

sources.

External Methods

PEPSICO usually prefers advertising through newspapers and their official

website for their recruitment purposes. They give an open invitation to

everyone to apply, so people who are interested come and if they are

capable enough they are hired. They dont prefer any specific universities

or colleges to get the applicants, what matters are the potential talent and

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caliber of the person and his commitment to work. Last year a scheme is

started in which a team of HR professionals visit different colleges and

universities to recruit fresh and passionate candidates.

STRATEGIES FOR RECRUITMENT

The recruitment process is likewise the same but minutely varies in the

organization depending upon the ranks. In recruitment PEPSICOkeeps

certain things in front e.g.

What the person was getting (in terms of salary) prior to PEPSICOs

Job.

Whether the person is polished enough to adjust in their environment.

Whether he or she has the required technical skills or the required

qualification for that specific job.

In PEPSICOthey surely see qualifications but they prefer a person with

required skills, aptitudes, experience and capabilities.

STRENGTHS OF RECRUITMENT

1- The factor of succession planning is prevailing

2- They use the right techniques in recruiting.

WEEKNESS OF RECRUITMENT

1- At the time of the recruitment the most suitable and appropriate

employee may not be available.

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SELECTION

InPEPSICO , Selection Criteria is based on numerous factors such as

education, health, background and previous experience.

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SELECTION PROCESS

1. The Application

The employment application is candidates first chance to present his

qualifications to the Organization. As such, it is extremely critical for

his/her continued participation in the examination process. Before beginning

, one has to review thoroughly what the Job Announcement specifies as

the requirements to qualify for the position. Candidate must meet these

criteria to be considered for the position; ensure that, otherwise candidate

will be wasting his effort in completing the application. Most entries on

the form are self-explanatory, but a few pointers on filling it out may

help.

2. Written Exams

Written exams are usually obtained from one of several test construction

firms available to them. These tests are designed to determine level of

technical and/or analytical abilities associated with the particular position

for which candidate had applied. The test which is conducted in PEPSICO

, the purpose of selection is to TEST THECOGNITIVE ABLITIES.

This test is mostly taken from fresh graduates. Whereas, some people are

selected on the basis of experience.

3. Performance Exams

Performance exams test ability to accomplish specific job-related tasks by

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providing the opportunity to actually perform them. These tests are

scheduled through the Human Resources Department office, with

notification in writing of the date, time, location and duration of the test.

Instructions will be given on the tasks to be completed and then asked to

complete them. Individuals with considerable relevant experience will

conduct the evaluations. Safety, quality of work, adaptability, performance

under stress, etc. are evaluated.

4. Specialized Testing

Some positions will require specialized testing, such as technical skills,

agility and communication skills etc. These tests are scheduled just as like

other tests.

5. The Panel Interview

The results of this component of the exam process will be used to

determine if candidate should be included on the List of Eligible

Candidates forwarded to the hiring authority for consideration for a

departmental Selection Interview.

This portion of the examination is normally weighted 100% (or as

indicated on the Job Announcement). Typically, previous test results are

used only to qualify you for participation in the Panel Interview.

The Panel is comprised of qualified individuals, which may or may not be

employees of the City. Normally, the panel will consist of three

evaluators. These individuals will evaluate responses to a variety of job-

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related questions over the scheduled time period.

6. The Selection Interview

Once the List of Eligible Candidates is established it is sent to the

Department(s) that is hiring to fill a current vacancy. The Department

Head is responsible for setting up Selection Interviews. He/she may

interview anyone on the list, since all persons referred to the department

are qualified. The Department Head will be looking for the candidate with

the best qualifications for their particular position. The candidate selected to

fill the vacancy will undergo a medical examination, drug screen,

background investigation, and a probationary period before attaining

permanent employment status.

STRENGTHS OF SELECTION

1- They implement a crucial testing system which affects the selection

process.

2- They have a separate selection criteria for each job.

WEEKNESS OF SELECTION

1- They take group interview which causes many confusion.

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 TRAINING & DEVELOPMENT

PEPSICO has trained and developed many of its senior and fast track

managers and supervisors. For lower and technical staff the organization

have a complete training calendar for the year, if organization thinks and

feel that an employee requires training to update his knowledge about the

field, he just have to report the HR department and he will be listed for

the next training program.

ON-THE-JOB TRAINING

As compared to other competitive organizations the training program of

PEPSICO is quite different. It provides full opportunity to its employee to

develop themselves and also train them according to the requirements of

their job. In return they will be greatest asset for their organization. The

employee is being trained in many ways while they are on job.

EXTERNAL SOURCES

These are formal training opportunities that PEPSICOoffers to employees

either internally or externally. A trainer, facilitator and/or subject matter

expert are brought into the organization to provide the training session or

an employee are be sent to one of these learning opportunities during work

time. These training opportunities are provided in the form of seminars,

classroom training courses and workshops.

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STRENGTHS OF T&D

1- They hire foreign instructor for the training of the employees.

2- The employees after getting trained perform well and become able to maximize
their potential.

WEEKNESS OF T&D

1- The factor of favoritism effect the performance of certain employees.

PERFORMANCE APPRAISAL

The jobs are evaluated on yearly basis under 360o method; the competent

employees are rewarded in shape of promotions, bonus, increments and

annual holidays and promotion. The results of an appraisal can be used to

identify areas for further development of the employee.

The organization also uses different questionnaires, which consist of

numerous questions about the behavior of the employee, and then on the

basis of these answers personality of the employee is judged.

When evaluation is made the unsatisfactory performers are given warning.

The employee after warning is put under observation, for some period of

time and if the employees performance is still unsatisfied then are

demoted or fired.

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COMPENSATION & BENEFITS

Promotion
Promotionis direct shift only to the next level from the current grade, the

employees performance is evaluated and if his performance is above

average he is given promotion. PEPSICOpromotes only those candidates

who are experienced and eligible for that particular vacancy.

Increments
The company decides at the end of the financial year, according to its

financial condition, whether increments should be given or not.

Free transport
PEPSICOprovide free transport to local employee.

Medical facility
PEPSICOprovide free medical facility to workersdepending upon the

position/rank of the employee.

House loans
They give the facility of house loan only to deserving individual. The loan

approval depends upon the post of the employee.

Overtime payment
Overtime payment is pay for only those workers who are working more

than their working hours mostly overtime payment is given to low level

staff.

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 RECOMMENDATIONS

1- They should develop such system in their HR department that no ethical

issues can be raised.

2- The employees should participate in all the activities of the department.

3- They should choose plan in such a way that when there is a need of recruitment
the proper candidate must be available.

4- The factor of favoritism must be eliminated from the department of HR.

5- They should hold meetings of the HR employees more frequently for

eliminating any misunderstanding.

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 RESEARCH METHODOLOGY

It is a process of systematically gathering, recording and analysis data and

information about customers, competitors and the market. Its uses includes help to

create a business

plan, launch a new product or services, fine tune existing product or services and

expanded in to new market.

Research design:

Research design is the conceptual structure within which research is conducted;

its constitutes blue print for collection, measurement and analysis of data. A

research design is the arrangement of the condition for collecting analysis of data

in a manner that aim to combine relevance to research purpose with economy in

process or that is to save the time and cost. Descriptive research was carried out

which was experimental in design. it was necessitated, as it was require to get in

depth in side into customers satisfaction level towards the PepsiCo products and

to know how to maintain their relation with worker and executive, how they make

their salary and how they analysis their performance, how they make skill matrix,

how they give them training and education to improve their skill level and achieve

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 organization objective .in this the main objective in writing this report and

conducting this research is to enhance the productivity in manufacturing operation

by making skill matrix under TPM after Training and Education.

The research methodology consists of the following steps:

Research Approach:

The research was carried in to one phase was descriptive research. Descriptive

research is used to obtain information concerning the current status ofthe

phenomenon to describe what exists with respect to conditions in a situations & its

major emphasis is on determining the frequency with which something occurs. In HR

dept. ithelps to define the various ways through which they analysis their skill and

improve their skill level through training and education.

Data Collection Method:

The plank on which the study rests is information, which was procured as a judicious

mix from both secondary data and primary source of data. The basic method of the

research is collection and analysis of primary and secondary data/ information. Data

was collected in two stages, first the secondary data collection, which was done

through desk study followed by primary data collection by the help of interviews.

Primary data collection:

The primary data was collected by means of internal documents ofcompany.

PepsiCo is one of the worlds famous company. The company mirrors the trust,

confidence and aspiration towards the customers satisfaction.

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Secondary data collection:

Secondary data are those, which have already been collected by someone else and

passed through the statistical process. The technique used to collect the information is

called desk research. The secondary data was collected by reviewing the available

PepsiCos manuals and other published material like annual reports from various

internet sights.

The outcome of the secondary data collected has been analyzed to get a clear end

objective understanding of working of pepsico international, the other secondary

source will include:

Books
Manual documents
Articles, Magazines, Newspapers
Thesis

Sample size: 85 Sample unit: 1

Practical implication:

The research details the development of a model that has beenvalidated using

practical shopfloor data, hence implying its application in wide variety of situation.

Originality/ value:

The original value of the paper lies in identifying the critical

parameters of analysis skill levels .

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 DATA ANALYSIS

Strengths in the SWOT Analysis of PepsiCo :

Brand equity: it is one of the most prominent and famous brands

in the world in the food and beverage sector. It is also known as

the brand of youth. It has a high brand recognition and reputation.

It has a brand valuation of $19.4 billion and it is ranked 29 in the

Forbes most valuable brands list.

Product portfolio performance: 2015 saw a decrease in the sale

of soft drinks. India as a country is evolving and becoming more

health conscious. This can be noted from the 2015 analysis of top

selling brands (in India) that the top 5 beverages are only juices

and sweet syrups. There is no soft drink in the top 5.Pepsi has

two products in the top 5 beverages sold in the country.The top 5

beverages are in order:

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Brand: Owned by: Market Share:

Real Dabur 8%

Tang Mondelez 6%

Slice PepsiCo 6%

Roohafza Hamdard 6%

Tropicana PepsiCo 6%

So, even if Pepsi is second to Coca cola in terms of distribution of

its Cola, there are other footprints which Pepsi has because of its

product portfolio.

Strong Leadership: Under the leadership of Indra Nooyi PepsiCo

has been doing really well. It has managed to stay at number two

position in the complete food and beverage sector only behind

Nestle in that field.

Customer Loyalty: PepsiCo has an extremely loyal customer

base. In its beverage category all its soft drinks have an iconic

taste and thats why their customers do not prefer to shift brands.

They have emerged as a very strong brand when it comes to

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juices and bottled water category. Frito-Lay has been one of the

top-selling brands in the world with brands under it such as

Doritos, Lays, Funyuns, Uncle Chips, Cheetos, Tostitos and

Walkers. They had managed to grab 6 slots in the top 10 global

snack brands with topping the charts (all 3 spots) as well.

Strong distribution: Pepsi has a global presence in more than

200 countries providing them with a very good distribution

network.

Supply Chain: It has one of the best supply chain networks in the

world, making the products available throughout the world. Apart

from this they also have a very efficient reverse logistics

associated with it.

Tie-Ups: They have tie-ups with sports events and music

concerts which keeps them in the lime light and thereby

increasing the brand recall. They have sponsorships to major

sports teams thereby standing with what the brand is known for,

youth and energy.

Clear target audience: Pepsi, unline Coca Cola has always had a

clear target audience the young crowd. It always targets

youngsters through its ads and generally the youngsters are

shown to be smarter then the old ones. The message is clear

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 Pepsi is the in thing.

Weaknesses in the SWOT analysis of Pepsi :

Competition: It has heavy competition from Coca-Cola in their

soft drinks category. They are always neck to neck with each

other. This competition thereby provides a room for not so loyal

customer base to switch brands quickly.

Products perceived as unhealthy: Most of the soft drinks of the

PepsiCo is perceived as unhealthy.

Product Dependence: They are only present in the food and

beverage industry which may be harmful in the longer run. They

need to diversify their business to other product segments to

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 become a global leader.

Failed Products: Many failed products such as Crystal Pepsi

which hurts the brand image of the PepsiCo and thereby giving

room to the competitors to grow.

Brand Ambassadors: Wrong remarks or ill performance by the

famous personalities/celebrities, in turn, might damage the brand

image of PepsiCo as they are the face of the organisation. Over

dependence on celebrities for endorsements is a huge risk.

Value addition: Pepsi is known to have advertisements which are

targeted towards youngsters. However, it is not known to display

Value advertising which is a characteristic of Coca cola. Coca

cola has time and again focused on the positive values of life,

something which Pepsi can learn from them.

Opportunities in the SWOT analysis of Pepsi :

Healthy Options: It should work more on improving the health

implications of their products and make the customer aware of

the same. Diet Pepsi is a positive move towards that direction.

Diversification: Business diversification into different market

segments is a huge opportunity. They have the talent, resources

and financial backing to do the same. This can also be done by

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 acquisitions.

CSR: They can do more CSR activities to tackle the negative

remarks that hurt the brand image of the organisation and benefit

the local people.

R&D: Recently PepsiCo came out with healthier options in a soft

drink. To make 7Up by using the substitute of sugar called Stevia.

This can prove to be a game changer. More such research needs

to be done. Focus more on the diet drinks category. They have

recently released a variant of their cola sweetened with Stevia and

sugar called Pepsi Next.

Flavors: A brand which has risen strongly in the recent years is

Paperboat. Paperboat is known for its various flavors such as

watermelon, raw mango etc. Bringing in such flavors even in

carbonated beverage form can help Pepsi attract a larger market.

Threats in the SWOT analysis of PepsiCo :

Competitors: PepsiCos main competitors are Coca-Cola, Kraft

foods, Nestle, Dr Peppers Snapple Group and Mondelez.

Health Factor: The unhealthy factor associated with its products

can take a toll on the health conscious customers and might lose

them. This can be clearly seen by the fall of soft drinks sale.

Economic Slowdown: With the recent reforms in the country

PepsiCo might see a drop in its sales due to a cash crunch in the

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 economy. Other factors such as recession and inflation may also

impact sales of the company.

Government Norms: Different norms of different countries might

prove difficult to handle and compliance with it as well.

CONCLUSION

This 8 weeks Training gives me immense pleasure to state that this project have

helped me a lot to understand the corporate world. The main thing that I have

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learned during this project is much more different than that what I have learned in

my theory part during my course. It gave me practical exposure a company works

in HR dept. and maintain there record how company utilize their resources in

effective and efficient manner and how they analysis their skill level and prepare

their skill matrix. Now after this project I am quite confident and have learned a

lot with the help of my mentor Mr. Mohit Kumar who helped me a lot in every

step where I was trembling.

With this project I came to know that the FMCG sector is the most competitive

market sector because the other competitor is equally strong and can snatch the

market if we dont operate properly or we let ourselves loose. It taught me that

there is a cut-throat policy in the market and there is minimum margin of safety as

the time one let loose the very moment the other grab the opportunity and there is

no hope to get the same back. So if one need to say and maintain the status than

they should always be alert and think new strategies to bid back the market.

New generation is getting conscious about their health, so the future of the

beverage market lies in the health drinks. Future plan of PepsiCo is to

manufacture the Milk Based Products to satisfy their customers satisfaction

levels.

SUGGESTIONS

I suggested various policies to Plant which I think that if they implemented in the

95
right manner increase the earnings of the Plant which in turn increases the

goodwill of the market, then it will raise funds at low interest rates.

Plant should recruit new agents or consultants. It is necessary for

company to trend them in a well manner therefore they will gave good
results.

Plant should open customer service point in rural area also.

Plant should make plans for promotion of Plant business it should

organize for road shows seminars, exhibition or contests because these
things make clear picture of cos plans.

For each and every activity, a standard should be fixed and made clear
to one and all. The concerned persons should regularly measure their
performance with reference to standards.

BIBLIOGRAPHY

1 WEBSITE:-

www.pepsicointernational.com
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 www.pepsico.org
www.google.com

2 BOOKS:-

Human Resources Management V S P Rao

Business Research Methodology CR Kothari
Personnel management C B Memoria
Business Research Methods Cooper

3. COMPANYS REPORT AND MANUALS

Annexure

Name: - .. Date of Joining:-

..

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Area: - . Date of Appraisal:-

0 Never or rarely demonstrates the skill

1 Sometimes demonstrate but quality of execution is low

2 Usually demonstrate quality execution

3 Always demonstrate high quality execution

Ques:- Is able to handle/control the entire workstation by him.?

Ans:- .

Ques:- Can handle different jobs/workstation?

Ans:-.

Ques:- Has knowledge of safety requirement?

Ans:-........

Ques:- Keeps his workstation clean & clean it before the shift end?

Ans:-..

Ques:- Waits for his relievers to come & perform proper handover?

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Ans:-..

Ques:- Report/returns to line on time at shift change/after break inform the

supervisors prior to taking leave, as per procedure?

Ans:-.

Ques:- Can rectify faulty leading to the stoppage?

Ans:-.

Ques:- Dresses smartly in uniform & is clean shave, keeping workstation neat &
tidy?

Ans:-..

Ques:- Performance of all jobs, on all station, as assigned by superior show

flexibility in working as per companys needs?

Ans:-.

Ques:-Keeps the safety procedures in mind while working?

Ans:-.

Ques:-Aware about the unfulfilled basic condition?

Ans:-..

Ques:- Follows the PM schedules (lubrication maps) and cleaning maps?

Ans:-..

Ques:-Kaizen identification and implementation?

Ans:-.

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Ques:-Update record sheets and TPM activity boards?

Ans:-.

Recommendation:-

Comments:-

Signatures:

Supervisor HOD Plant Manager HR

Manager

..

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