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Wizards Filters

Assign Changes (Problem) X To Do X


Assign Changes (Service) X To Do (Incidents) X
Assign a CI X To Do (Problems) X
Assign Event to an Incident X To Do (Services) X
Assign Parent Incident X None
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Cancel Relation with Parent Record
Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
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New Problem
New Knowledge
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New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Place on Hold / Continue
Finish
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Transfer
Approval

Assign Changes (Problem) X To Do X


Assign Changes (Service) X Assigned X
Assign a CI X None X
Assign Event to an Incident X Changes in progress X
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Assign a Continuity Plan X Late X
Assign a Problem X Not assigned X
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Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
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Send Email to Requestor
Impact Study
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Execute Script
Urgency change
Notification for Action
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New Problem
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New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Place on Hold / Continue
Finish
Process this Action
Transfer
Approval

Assign Changes (Problem) X To Do X


Assign Changes (Service) X None X
Assign a CI X Changes in progress X
Assign Event to an Incident X Changes Completed X
Assign Parent Incident X Late X
Assign a Continuity Plan X
Assign a Problem X
Assign a Change Request X
Assign a Service Request X
Cancel Relation with Parent Record X
Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Place on Hold / Continue
Finish
Process this Action
Transfer
Approval

Assign to a Project X None X


Assign Changes (Problem) X Late X
Assign Incidents X Open
Assign Services
Close
Execute Script
New Knowledge
New Change Request
New Service Request
New Known Error
Notify the Support Persons
Reminder for Support Person
Place on Hold / Continue

Assign to a Project X None X


Assign Changes (Problem) X Late X
Assign Incidents X Open
Assign Services
Close
Execute Script
New Knowledge
New Change Request
New Service Request
New Known Error
Notify the Support Persons
Reminder for Support Person
Place on Hold / Continue
Assign Changes (Problem) X None X
Assign Incidents X For Approval X
Assign Services X Knowledge Base X
Archive X Known errors X
Update X Problems X
Update Status X Solved
Reorganize

Assign Changes (Problem) X Archived X


Assign Incidents X None X
Assign Services
Archive
Update
Update Status
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X Public US News Articles
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X All Archived

Assign to a Project X None X


Assign Event to an Incident X Pending X
Assign Parent Incident X Late X
Assign a Continuity Plan X Escalated X
Assign a Problem X Open mass Incidents X
Assign a Change Request X Open X
Assign a Service Request X Open with high Severity X
Cancel Relation with Parent Record X Incidents On Hold X
Change latest possible solution date X
Change SLA
Close
Create Unavailability
Send Email to Requestor
Impact Study
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Execute Script
Urgency change
Notification for Action
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New Problem
New Knowledge
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New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Reopen and Requalification
Availability simulation
Place on Hold / Continue

Assign to a Project X None X


Assign Event to an Incident X Late X
Assign Parent Incident X Escalated X
Assign a Continuity Plan X Open mass Incidents X
Assign a Problem X Open X
Assign a Change Request X Open with high Severity X
Assign a Service Request X Incidents On Hold X
Cancel Relation with Parent Record X
Change latest possible solution date X
Change SLA
Close
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Reopen and Requalification
Availability simulation
Place on Hold / Continue

Assign to a Project X None X


Assign Event to an Incident X Pending X
Assign Parent Incident X Late X
Assign a Continuity Plan X Escalated X
Assign a Problem X Open mass Incidents X
Assign a Change Request X My Incidents X
Assign a Service Request X Open X
Cancel Relation with Parent Record X Open with high Severity X
Change latest possible solution date X Incidents On Hold X
Change SLA X
Close X
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Reopen and Requalification
Availability simulation
Place on Hold / Continue

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Cancel
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign to a Project X Completed X


Assign Event to an Incident X
Assign Parent Incident X
Assign a Continuity Plan X
Assign a Problem X
Assign a Change Request X
Assign a Service Request
Cancel Relation with Parent Record
Change latest possible solution date
Change SLA
Close
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Reopen and Requalification
Availability simulation
Place on Hold / Continue

Assign to a Project X Completed X


Assign Event to an Incident X
Assign Parent Incident X
Assign a Continuity Plan
Assign a Problem
Assign a Change Request
Assign a Service Request
Cancel Relation with Parent Record
Change latest possible solution date
Change SLA
Close
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Reopen and Requalification
Availability simulation
Place on Hold / Continue

X None X
X New items X

Assign to a Project X Archived X


Assign Changes (Service) X None X
Assign a Continuity Plan X In Progress X
Cancel / Close X Late X
Change latest possible solution date X
Change SLA
Create a Child Request
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Availability simulation

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Cancel
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Add on Open Order X None X


New Order X Change Requests X
Take from Stock X Service Requests X
X Investment Requests
X Supplier
X Request Number

Assign to a Project X Completed X


Assign Changes (Service) X
Assign a Continuity Plan X
Project hazards
Change latest possible solution date
Change SLA
Create a Child Request
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Availability simulation

Assign to a Project X Completed X


Assign Changes (Service) X
Assign a Continuity Plan X
Cancel/Close
Change latest possible solution date
Change SLA
Create a Child Request
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Availability simulation

Assign Event to an Incident X None X


Impact Study X Period X
New Incident from the Event
Availability simulation
Delete

Accept Transfer X None X


Assign Assets to Project X Out of order X
Assign to a Contract X In Stock X
Assign to a License X
Attach Equipment
Create a recurrent Work Order
Delivery Reception
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete
Residual Value

Assign Assets to Project X Archived X


Global Rental Distribution X None X
Invoice X Term < 3 months X
Generate Payment Periods X Expired X
Update X Advanced Notice in the Month X
Renew
Delete
Finish

Assign Changes (Problem) X None X


Assign Changes (Service) X This Month X
Assign a CI X Last Month X
Assign Event to an Incident X
Assign Parent Incident X
Assign a Continuity Plan
Assign a Problem
Assign a Change Request
Assign a Service Request
Cancel Relation with Parent Record
Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Process this Action

Assign to a Group X Belongs to a Group X


Assign Employees to a Project X Archived X
Assign a CI X Scheduled arrivals X
Change password X None X
Move X Title not empty X
Departure X IT Contacts X
Manage Groups X From Other Companies X
Execute Script X From our Company
Access Message to Front Office X Invalid Email
Update X Users without equipment
Update Domains
Update Profile
Reassign
Excel Separator
Delete

Close X Archived X
New Attribute X None X
Reorganize X Stock Locations
Close X Archived X
New Attribute X None X
Reorganize

End of Contract X Archived X


Reorganize X None X
X

Delete X Archived X
X None X
X

Merge Models X Archived X


Update X None X
New Attribute X Unused X
Delete

Update X Archived X
Delete X None X
X Unused X

Reorganize X Archived X
Delete X None X

Reorganize X None X

New Attribute X Archived X


Reorganize X None X
Delete
Finish

X Archived X
X None X
Reorganize X Archived X
Delete X None X

Delete X Archived X
X None X

Enable X
Disable X

Update X None X
Delete X Category
X Department
X Location

Update X None X
Delete X Category
X Department
X Location

Delete X None X
Reorganize

Delete X None X

Delete X None X

Update X None X
Delete

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Update X None X
Delete

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Merge Brand Names X None X


Delete X Brand Name
X Publisher

Delete X None X

Delete X None X

Delete X None X
Delete X None X

Delete X None X

Delete X None X

X None X

Update X None X
Delete X

Manage Questions X None X


Delete

Delete X None X

Delete X None X

Delete X None X

Update X None X
Delete

Delete X None X
X

Delete X None X

Delete X None X
All X

Delete X None X

Delete X None X

Delete X None X
Tasks
Workflow

Delete X None X

Delete X None X

Delete X None X

Delete X None X
Event
Incident
Problem
Service

Empty all Integration Logs X None X


X
X
X
Views Tabs

List X Details (Dialog) X X


Priority X History X X
Topic X Equipment/Software X X
Type X Consumable X X
X Charged back services X X
X Consumables (without logistics) X X
X Related actions X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Related events X X
X Discussions X X
X Documents X X
X Known errors X X
X News articles X X
X Reports X X
X Financials X X
X Questions/Responses X X
X Life cycle X X
X CI X X

List X Details (Dialog) X X


Group X History X X
Number X Equipment/Software X X
Priority X Consumable X X
Status X Charged back services X X
Topic X Consumables (without logistics) X X
Type X Related actions X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Related events X X
X Discussions X X
X Documents X X
X Known errors X X
X News articles X X
X Reports X X
X Financials X X
X Questions/Responses X X
X Life cycle X X
X CI X X

Group X Details (Dialog) X X


Group, Support Person X Life cycle X X
Support Person X Equipment/Software X X
List X Consumable X X
Location X Charged back services X X
Priority X Consumables (without logistics) X X
Status X Related actions X X
Topic X Related incidents X X
Type X Related problems X X
Urgency X Related services X X
X Related changes X X
X Related events X X
X Discussions X X
X Documents X X
X Known errors X X
X News articles X X
X Reports X X
X Financials X X
X Questions/Responses X X
X Life cycle X X
X CI X X

List X Details (Dialog) X X


Topic X History X X
X Related incidents X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X

List X Details (Dialog) X X


Topic X History X X
X Related incidents X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X

Category X Details (Dialog) X X


List X Actions X X
Question X Location (application perimeter) X X
Status X Department (application perimeter) X X
Topic X News articles X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Discussions X X
X Documents X X

List X Details (Dialog) X X


Question X Actions X X
X Location (application perimeter) X X
X Department (application perimeter) X X
X News articles X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Discussions X X
X Documents X X

List X Details (Dialog) X X


X Locations (application perimeter) X X
X Department (application perimeter) X X
X Related known errors X X
X Incidents X X
X Discussions X X

Recipient X Details (Dialog) X X


Root Cause X History X X
Severity Level X Related incidents X X
List X Related problems X X
Location X Related services X X
Month of Creation X Related changes X X
Priority X Related events X X
Topic X Equipment X X
Urgency X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X

Recipient X Details (Dialog) X X


Root Cause X History X X
Severity Level X Related incidents X X
List X Related problems X X
Location X Related services X X
Month of Creation X Related changes X X
Priority X Related events X X
Topic X Equipment X X
Urgency X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X
Recipient X Details (Dialog) X X
Root Cause X History X X
Department (Last Level) X Related incidents X X
Severity Level X Related problems X X
List X Related services X X
Location X Related changes X X
Month of Creation X Related events X X
Priority X Equipment X X
Topic X Licenses X X
Status X Contracts X X
Urgency X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X

List X Details (Dialog) X X


Incident
Discussions

List X Details (Dialog) X X


Incident
Discussions
Group X Details (Dialog) X X
Group, Support Person X History X X
Support Person X Related incidents X X
List X Related problems X X
Location X Related services X X
Topic X Related changes X X
X Related events X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Responses X X
X Related projects X X

List X Details (Dialog) X X


Location X History X X
Topic X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Related events X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Consumable X X
X Discussions X X
X Documents X X
X Contextual News articles X X
X Life cycle X X
X Solution X X
X Questions/Reponses X X
X Related projects X X

List Dialog
Service Documents
Attributes
Services
Equipment/Software/Contracts

Requesting Person X Details (Dialog) X X


Service Description X History X X
List X Equipment/Software X X
Month of Creation X Consumable X X
Status X Charged back services X X
X Consumables (without logistics) X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Questions/Responses X X
X Release X X
X Related projects X X
X Solution X X

List X Details (Dialog) X X


Incident
Discussions
List X Details (Dialog) X X
Incident
Discussions

Regular Supplier Dialog


List Equipment/Software
Request Number Charged back services
History
Discussions
Documents

List X Details (Dialog) X X


Location (Last Level) X History X X
Service X Equipment/Software X X
X Consumable X X
X Charged back services X X
X Consumables (without logistics) X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Questions/Responses X X
X Release X X
X Related projects X X
X Solution X X

List X Details (Dialog) X X


Location (Last Level) X History X X
Service X Equipment/Software X X
X Consumable X X
X Charged back services X X
X Consumables (without logistics) X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Questions/Responses X X
X Release X X
X Related projects X X
X Solution X X

Category X Details (Dialog) X X


List X History X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Discussions X X
X Documents X X
X Related incidents (related processes) X X

List X Details (Dialog) X X


Location X Financial data X X
Brand Name, Model X Amount charged back X X
Status X Invoice X X
X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X History of changes X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Supplier X Financial data X X
List X Amount charged back X X
Scheduled Month of Expiration X Invoices of periods X X
Manager X Asset invoices X X
X Equipment X X
X Licenses X X
X Related contracts X X
X Problems X X
X Known errors X X
X History of changes X X
X Attributes X X
X Discussions X X
X Documents X X
X Scheduled periods X X
X Invoiced periods X X
X Related CI X X
X Continuity plan X X
X Release projects X X
X Users (contacts) X X
X Related projects X X

Cost Center Dialog


Group History
List Equipment/Software
Accounted for: Month Consumable
Accounted for: Month, Group Charged back services
Consumables (without logistics)
Related actions
Related incidents
Related problems
Related services
Related changes
Related events
Discussions
Documents
Known errors
News articles
Report
Financials
Questions/Responses
History of changes
CI

Department X Details (Dialog) X X


Function X Main equipment X X
Supplier X Other equipment X X
Group X Next equipment X X
List X Licenses used X X
Location X Licenses X X
Profile X Contracts X X
X Locations X X
X Departments X X
X CI X X
X Groups X X
X History of changes X X
X Documents X X
X Destocking X X
X Applications X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Projects X X
X Tasks X X
X Knowledge prerequisites X X

List X Details (Dialog) X X


Location X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Departments X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Department X Details (Dialog) X X


List X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Locations X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Supplier X Details (Dialog) X X


List X Catalog X X
Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
X Recycled X X
X Recycling - Pending X X
X Recycling - Scheduled X X
X Life cycle X X

List X Details (Dialog) X X


Group Level X Group members X X
Country X Group roles X X
X CI roles X X
X Problems X X
X Known errors X X
X Groups: Transfer not authorized X X
X Life cycle X X
X Knowledge prerequisites X X
X Discussions X X

Category, Name X Details (Dialog) X X


List X Default attributes X X
Brand Name X Default capacities X X
X Equipment-All X X
X In stock X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Stock limits X X
X Life cycle X X

Category X Details (Dialog) X X


Supplier X Default attributes X X
List X Contracts X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X

List X Details (Dialog) X X


Topic X Known errors X X
X News articles X X
X Discussions X X
X Documents X X
X Attributes X X
X Application perimeter - Locations X X
X Application perimeter - Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

Catalog X Details (Dialog) X X


X Discussions X X
X Documents X X

Title X Details (Dialog) X X


List X Option management X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter - Locations X X
X Application perimeter - Departments X X
X History of changes X X
X CI X X
X Authorized root causes X X

Title X Details (Dialog) X X


List X Related services (content) X X
X Attributes X X
X Discussions X X
X Documents X X
X Life cycle X X

Catalog X Details (Dialog) X X


List X Known errors X X
X News articles X X
X Discussions X X
X Documents X X
X Attributes X X
X Application perimeter - Locations X X
X Application perimeter - Departments (Department X X
X Life cycle X X
X CI X X
X Authorized root causes X X

Category X Details (Dialog) X X


List X By Location X X
X Add to stock X X
X Decrease stock X X
X Stock limits X X
X Pending deliveries X X
X Not validated X X
X Approved X X
X Potential suppliers X X
X Life cycle X X

Folder
List

List

List

Category Dialog
List

List X Details (Dialog) X X


X Incident catalog X X
X Service catalog X X
X Problem catalog X X
X Change catalog X X

List Dialog

List

List Dialog

List

List

List Dialog

List

List Dialog

List Dialog

List X Details (Dialog) X X


X Holidays X X

List Dialog

List

List X Details (Dialog) X X

List X Details (Dialog) X X


List Dialog

List Dialog

List

List

List
Questionnaire

List X Details (Dialog) X X


X Questions X X
X Overloads X X

List Dialog

List X Details (Dialog) X X


Groups
Workflow
Processes

List X Details (Dialog) X X


X Overloaded SLA X X

List

List Dialog
Meta Status

List Dialog

List X Details (Dialog) X X


Meta Status X Next status X X
X Groups in charge X X

List

List

List Dialog
List Dialog

List

List Dialog

List X Details (Dialog) X X


X Discussions X X

Connector X Details (Dialog) X X


Support Person X Records X X
List X Errors X X
Status
Menus Sub-menus

X Employees X X

X Equipment X X
X

X Manage incidents X X
X
X

X Manage change requests X X


X
X
X

X Manage service requests X X


X
X
X
Wizards Filters Views

Departure X Archived X Function X


Move X None X List X
Notify a Change X Location X
Update Domains X
Update Profile X
X
X
X
X
X

Notify a Change X Archived X Category X


X None X List X
X Location X
X
X
X
X
X
X
X
X
X

Update Incident Record X None X List X


Notify the Support Persons X Open X Status X
X Topic X
X
X
X
X
X
X
X
X

Cancel / Close X Archived X List X


Update request detail X None X Status X
Notify the support persons X User urgency X
X
X
X
X

Cancel / Close X Archived X Delivery date X


Update request detail X None X List X
Notify the support persons X Status X
X
X
X
X
Tabs

Details (Dialog) X X
Main equipment X X
Other equipment X X
Licenses X X
Contracts X X
Managed locations X X
Managed departments X X
Groups X X
History of changes X X
Documents X X

Details (Dialog) X X
Installed software X X
Related equipment X X
Financial data X X
Amount charged back X X
Other users X X
Related contracts X X
Life cycle X X
Attributes X X
Inventory data X X
Documents X X
Usage X X

Details (Dialog) X X
History X X
Related incidents X X
Related problems X X
Related services X X
Related changes X X
Documents X X
News articles X X
Related known errors X X
Solution X X
Questions/Responses X X

Details (Dialog) X X
Equipment/Software/Consumable X X
Related services X X
History X X
Documents X X
Questions/Responses X X
Solution X X

Details (Dialog) X X
Equipment/Software/Consumable X X
Related services X X
History X X
Documents X X
Questions/Responses X X
Solution X X
Menus Sub-menus Wizards

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Equipment X X

X Usage frequency X X

X Daily usage X X

X Reboot frequency X X

X Software X X

X Usage duration X X

X Usage frequency X X

X Usage days X X

X Reporting X X

X Reporting X X
Disable
Enable

X Administration X X

X Implementation guide

X Reset Usage Measurements


X Software recognition database X X
Filters Views Tabs

X None X Usage Frequency Details (Dialog)


X Usage Frequency, Server
X List
X Server, Usage Frequency

X None X List Details (Dialog)


X Server, Daily Usage
X Daily Usage
X Daily Usage, Server

X None X Reboot Frequency Details (Dialog)


X Reboot Frequency, Server
X Server, Reboot Frequency

X None X Usage Duration Details (Dialog)


X Usage Duration, Publisher, Software
X Publisher, Software, Usage Duration
X List
X Software

X None X Publisher, Software, Execution Frequency Details (Dialog)


X Execution Frequency
X Execution Frequency, Publisher, Software

X None X Publisher, Software, Usage Days Details (Dialog)


X Publisher, Software, Version, Usage Days
X Usage Days
X Usage Days, Publisher, Software

X Folder
X List
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Equipment X X

X Inventory X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Manage finances X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Depreciations X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X Budget renewals X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Repair management X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Loan management X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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X

X Green IT X X
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X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Licenses X X

X Inventory X X
X
X
X
X
X
X
X

X Manage finances X X
X
X
X
X
X
X
X Depreciations X X
X
X
X
X
X
X
X

X Potential savings X X

X Contracts X X

X Inventory X X
X
X
X
X
X
X
X
X

X Payment schedule X X

X End of lease returns X X


X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Contract renewal decision X X


X
X
X
X
X
X
X
X
X

X Renewal management X X
X
X
X
X
X
X
X
X

X Charge back X X

X Applications X X

X Contracts X X

X Equipment X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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X

X Actions X X
X
X
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X
X
X
X
X
X
X
X
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X
X
X
X
X
X
X
X
X
X

X Service catalog X X

X Directory X X

X Employees X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Locations X X
X
X
X

X Departments X X
X
X
X

X Suppliers X X
X
X
X Catalogs X X

X Equipment catalog X X
X
X
X
X

X Software catalog X X
X
X
X

X Contract catalog X X
X
X

X Installation type catalog X X


X
X Consumable catalog X X
X

X Reporting X X

X Reporting X X

X References X X

X Capacities X X
X
X

X Attributes X X
X
X

X Categories X X
X
X
X

X Cost centers X X
X
X

X Titles X X
X

X Currencies X X
X

X Main usages X X
X

X States X X
X
X Functions X X
X

X Brand names X X
X

X Critical level X X
X

X VIP level X X
X

X Countries X X
X

X Depreciation rules X X
X

X Software detection rules X X


X

X Statuses X X
X

X Employee availability status X X


X

X License schemes X X
X

X Acquisition types X X
X

X Supplier types X X
X

X Warranty types X X
X

X License types X X
X

X Measurement units X X
X

X Administration X X

X Inventory anomalies X X
X
X
X
X Integration models X X

X Integration log X X
X

X PDA inventory
Wizards Filters

Accept Transfer X To be checked X


Assign Assets to Project X Archived X
Assign to a Contract X None X
Assign to a License X Discovery > 30 Days X
Attach Equipment X Out of order X
Create a recurrent Work Order X In Service X
Delivery Reception X In Stock X
Send to Repair X Inventory > 30 days X
Invoice X Investment Number X
Manage in the CMDB X No Serial Number X
Install/Move X Workstations X
Execute Script X Workstation without Antivirus X
Update X Next scheduled Intervention
New Event X Reserved
New Attribute X New Stock
New Change Request X Returned Stock
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Recycling of Assets
Replace
Return of Loan/Repair
Return to Stock
Notify a Change
Discard
Delete
Residual Value

Accept Transfer X To be checked X


Assign Assets to Project X Archived X
Assign to a Contract X None X
Assign to a License X Out of order X
Attach Equipment X In Service X
Create a recurrent Work Order X In Stock X
Delivery Reception X No maintenance
Send to Repair X Active Maintenance
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Accept Transfer X None X


Assign Assets to Project X
Assign to a Contract X
Assign to a License X
Attach Equipment X
Create a recurrent Work Order X
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete
Residual Value
Accept Transfer X None X
Assign Assets to Project X Upcoming Renewals X
Assign to a Contract
Assign to a License
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Accept Transfer X Archived X


Assign Assets to Project X None X
Assign to a Contract X In Repair X
Assign to a License X In Stock X
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Accept Transfer X Archived X


Assign Assets to Project X None X
Assign to a Contract X On Loan X
Assign to a License X In Stock X
Attach Equipment X
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Accept Transfer X Archived X


Assign Assets to Project X None X
Assign to a Contract X Recycled X
Assign to a License X
Attach Equipment X
Create a recurrent Work Order X
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Recycling of Assets
Replace
Return of Loan/Repair
Return to Stock
Simulation of Energy Consumption
Discard
Delete

Purchase Upgrade X Archived X


Assign Assets to Project X None X
Assign to a Contract X
Invoice
Manage Downgrade Rights
Update
Finish

Purchase Upgrade X Archived X


Assign Assets to Project X None X
Assign to a Contract
Manage Downgrade Rights
Update
Finish
Purchase Upgrade X None X
Assign Assets to Project X
Assign to a Contract X
Manage Downgrade Rights X
Update X
Finish
Residual Value

Assign Assets to Project X Archived X


Global Rental Distribution X None X
Invoice X Term < 3 months X
Generate Payment Periods X Expired X
Update X Advanced Notice in the Month X
Renew
Delete
Finish

X None X
Accept Transfer X Archived X
Assign Assets to Project X None X
Assign to a Contract X To be returned X
Assign to a License X
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Assign Assets to Project X Upcoming X


Global Rental Distribution X Active X
Invoice X Automatic Renewal X
Generate Payment Periods X
Update X
Renewal Decision
Renew
Delete
Finish
Assign Assets to Project X Upcoming X
Global Rental Distribution X Active X
Invoice X Pending Decisions X
Generate Payment Periods X Automatic Renewal X
Update X
Renew
Delete
Finish

X None X
X
X

X None X
X

Accept Transfer X None X


Assign Assets to Project X
Assign to a Contract
Assign to a License
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Assign Changes (Problem) X None X


Assign Changes (Service) X This month X
Assign a CI X Last Month X
Assign Event to an Incident X
Assign Parent Incident X
Assign a Continuity Plan
Assign a Problem
Assign a Change Request
Assign a Service Request
Cancel Relation with Parent Record
Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
Notify the Support Persons
Reminder for Support Person
Replace
Process this Action

X Archived X
X None X
X

Assign to a Group X Belongs to a Group X


Assign Employees to a Project X Archived X
Assign a CI X Scheduled arrivals X
Change password X None X
Move X Title not empty X
Departure X IT Contacts X
Manage Groups X From Other Companies X
Execute Script X From our Company
Access Message to Front Office X Invalid Email
Update X Users without equipment
Update Domains
Update Profile
Reassign
Excel Separator
Delete

Close X Archived X
New Attribute X None X
Reorganize X Stock Locations

Close X Archived X
New Attribute X None X
Reorganize

End of Contract X Archived X


Reorganize X None X
X

Merge Models X Archived X


Update X None X
New Attribute X Unused X
Delete

Merge Models X Archived X


Update X None X
Delete X Unused X
X Managed Software X

Update X Archived X
Delete X None X
X Unused X

Delete X Archived X
X None X
Delete X Archived X
X None X

Disable X
Enable X

Update X None X
Delete X Category
X Department
X Location

Update X None X
Delete X Category
X Department
X Location

Merge Categories X None X


Reorganize X
Delete

Update X None X
Delete

Delete X None X

Delete X None X

Delete X None X

Delete X None X
X
Delete X None X

Delete X None X
X Brand Name
X Publisher

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Update the detection Rule X None X


X
X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Add to Active Assets X None X


Merge Equipment
Discard
Empty all Integration Logs X None X
X
X
X
Views Tabs

Category X Details (Dialog) X X


Department X Financial data X X
Suppliers X Amount charged back X X
Analytical cost allocation X Invoice X X
Installation Type X Documents X X
List X Discussions X X
Location X Installed software X X
Brand Name, Model X Licenses X X
Month of Warranty Expiration X Related equipment X X
Investment Number X Other users X X
Manager X All contracts X X
Status X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Purchase Date, Category X Financial data X X
Supplier X Amount charged back X X
List X Invoice X X
Location X Documents X X
Acquisition Type X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Purchase Date X Financial data X X
Supplier X Amount charged back X X
List X Invoice X X
Location X Documents X X
Acquisition Type X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
History of changes
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X
Year, Month of Renewal X Details (Dialog) X X
Renewal Date X Financial data X X
X Amount charged back X X
X Invoice X X
X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Renewal Date X Financial data X X
List X Amount charged back X X
Brand Name X Invoice X X
X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Scheduled Return Date X Financial data X X
List X Amount charged back X X
Brand Name X Invoice X X
User X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Category, Brand Name X Financial data X X
Category, Brand Name, Model X Amount charged back X X
Department X Invoice X X
List X Documents X X
Location X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Publisher X Financial data X X
List X Amount charged back X X
X Invoice X X
X Related equipment X X
X Related contracts X X
X Related licenses X X
X Related CI X X
X Users X X
X Problems X X
X Known errors X X
X Release projects X X
X Life cycle X X
X Attributes (Technical) X X
X Discussions X X
X Documents X X
X Usage rights X X
X Related projects X X

Category X Details (Dialog) X X


List X Financial data X X
X Amount charged back X X
X Invoice X X
X Related equipment X X
X Related contracts X X
X Related licenses X X
X Related CI X X
X Users X X
X Problems X X
X Known errors X X
X Release projects X X
X Life cycle X X
X Attributes (Technical) X X
X Discussions X X
X Documents X X
X Usage rights X X
X Related projects X X

Category X Details (Dialog) X X


Purchase Date X Financial data X X
Supplier X Amount charged back X X
List X Invoice X X
Acquisition Type X Related equipment X X
X Related contracts X X
X Related licenses X X
X Related CI X X
X Users X X
X Problems X X
X Known errors X X
X Release projects X X
X Life cycle X X
X Attributes (Technical) X X
X Discussions X X
X Documents X X
X Usage rights X X
X Related projects X X

Category X Details (Dialog) X X


Supplier X Financial data X X
List X Amount charged back X X
Scheduled Month of Expiration X Invoices of periods X X
Manager X Asset invoices X X
X Equipment X X
X Licenses X X
X Related contracts X X
X Problems X X
X Known errors X X
X Life cycle X X
X Attributes X X
X Discussions X X
X Documents X X
X Scheduled periods X X
X Invoices of periods X X
X Related CI X X
X Continuity plan X X
X Release projects X X
X Users (contacts) X X
X Related projects X X

List Details (Dialog)


Month of return X Details (Dialog) X X
Month of Return, Location X Financial data X X
Month of Return, Brand Name, CPU X Amount charged back X X
Month of Return, Brand Name, Location X Invoice X X
X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Decision Limit X Details (Dialog) X X


Due Date, Decision X Financial data X X
Decision X Amount charged back X X
Supplier, Decision Limit X Invoices of periods X X
List X Asset invoices X X
X Equipment X X
X Licenses X X
X Related contracts X X
X Problems X X
X Known errors X X
X Life cycle X X
X Attributes X X
X Discussions X X
X Documents X X
X Scheduled periods X X
X Invoices of periods X X
X Related CI X X
X Continuity plan X X
X Release projects X X
X Users (contacts) X X
X Related projects X X
Decision Limit X Details (Dialog) X X
Due Date, Decision X Financial data X X
Decision X Amount charged back X X
Supplier, Decision Limit X Invoices of periods X X
List X Asset invoices X X
X Equipment X X
X Licenses X X
X Related contracts X X
X Problems X X
X Known errors X X
X Life cycle X X
X Attributes X X
X Discussions X X
X Documents X X
X Scheduled periods X X
X Invoices of periods X X
X Related CI X X
X Continuity plan X X
X Release projects X X
X Users (contacts) X X
X Related projects X X

Category
Cost center
List

Cost center
Cost center, category

Cost center Dialog


Cost center, category Financial data
Amount charged back
Invoice
Documents
Discussions
Installed software
Licenses
Related equipment
Other users
All contracts
Pending contracts
History of changes
Added to the active assets by investment
Added to the active assets by request number
Release projects
Attributes
Capacities
Processors
Inventory data
Usage
Incidents
Services
Changes
Actions
Problems
Known errors
Events
Destocking
Consumption
Recycling
Related projects

Cost center Dialog


Group History
List Equipment/Software
Accounted for: Month Consumable
Accounted for: Month, Group Charged back services
Consumables (without logistics)
Related actions
Related incidents
Related problems
Related services
Related changes
Related events
Discussions
Documents
Known errors
News articles
Report
Financials
Questions/Responses
Life cycle
CI

By Cost Center
By Cost Center, Subscriber
By Cost Center, Service (CI)

Department X Details (Dialog) X X


Function X Main equipment X X
Supplier X Other equipment X X
Group X Next equipment X X
List X Licenses used X X
Location X Licenses X X
Profile X Contracts X X
X Locations X X
X Departments X X
X CI X X
X Groups X X
X Life cycle X X
X Documents X X
X Destocking X X
X Applications X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Projects X X
X Tasks X X
X Knowledge prerequisites X X

List X Details (Dialog) X X


Location X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Departments X X
X Attributes X X
X Life cycle X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Department X Details (Dialog) X X


List X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Locations X X
X Attributes X X
X Life cycle X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Supplier X Details (Dialog) X X


List X Catalog X X
Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
X Recycled X X
X Recycling - Pending X X
X Recycling - Scheduled X X
X Life cycle X X

Category X Details (Dialog) X X


List X Default attributes X X
Brand Name X Default capacities X X
X Equipment-All X X
X In stock X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Stock limits X X
X Life cycle X X

Category X Details (Dialog) X X


Publisher X Required configuration X X
Publisher, Software X Attributes X X
List X Licenses X X
X Equipment X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X
X Included software X X
X Users X X
X Usage rights X X
X Detection rules X X

Category X Details (Dialog) X X


Supplier X Default attributes X X
List X Contracts X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X

Category X Details (Dialog) X X


List X Detail X X
X Equipment X X
X Discussions X X
X Documents X X
X Life cycle X X
Category X Details (Dialog) X X
List X By Location X X
X Add to stock X X
X Decrease stock X X
X Stock limits X X
X Pending deliveries X X
X Not validated X X
X Approved X X
X Potential suppliers X X
X Life cycle X X

Folder
List

List

List

Category Details (Dialog) X


List

List Dialog

List

List Dialog

List

List Details (Dialog)


Countries
List

List Dialog

List Details (Dialog)

List Details (Dialog)

List Dialog

List Dialog

Publisher X Details (Dialog) X X


Category X Detected software X X
List X Detected components X X

List Dialog

List Details (Dialog)

List

List

List Dialog

List

List

List

List
Connector X Details (Dialog) X X
Support Person X Records X X
List X Errors X X
Status
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Project portfolio X X

X My projects X X
X
X
X

X All projects X X

X Project X X
X My projects X X
X
X
X

X Our projects (Participants) X X

X Our projects (Groups) X X


X All projects X X

X Project templates X X

X Time sheet X X

X My projects X X
X My tasks X X
X Directory X X

X Employees X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Locations X X
X
X
X

X Departments X X
X
X
X
X Suppliers X X
X
X

X Groups X X
X

X Project categories X X

X Project categories X X
X

X Reporting X X

X Reporting X X

X References X X

X Risk levels X X

X Project statuses X X

X Titles X X
X

X Functions X X
X
X Countries X X
X

X Employee availability status X X


X
Wizards Filters

Cancel Project X In Progress X


End of Project X Finished
Recalculate WBS of Tasks

X In Progress X
X Finished X
Cancel Project X Cancelled X
End of Project X None X
Recalculate WBS of Tasks X Budget exceeded X
X Replicable
X In Progress
X Late
X Scheduled
X Finished

X Cancelled X
X None
X In Progress
X Scheduled
X Finished

X Cancelled X
X None
X In Progress
X Scheduled
X Finished
X None X
X Cancelled
X In Progress
X Scheduled
X Finished

X None X
X Only Templates
Assign to a Group X Belongs to a Group X
Assign Employees to a Project X Archived X
Assign a CI X Scheduled arrivals X
Change password X None X
Move X Title not empty X
Departure X IT Contacts X
Manage Groups X From Other Companies X
Execute Script X From our Company
Access Message to Front Office X Invalid Email
Update X Users without equipment
Update Domains
Update Profile
Reassign
Excel Separator
Delete

Close X Archived X
New Attribute X None X
Reorganize X Stock Locations

Close X Archived X
New Attribute X None X
Reorganize
End of Contract X Archived X
Reorganize X None X
X

Delete X Archived X
X None X
X

Reorganization of Categories of Projects X Archived X


X None

Enable X
Disable X

X None X

X None

Delete X None X

Delete X None X
Delete X None X

Delete X None X
Views Tabs

List X Details (Dialog) X X


X Synthesis X X
X Planning X X
X Tasks X X
X Milestones X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Risks X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X
X Hazards X X
X History of changes X X

Project Manager
List X Details (Dialog) X X
X Synthesis X X
X Planning X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Risks X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X
X Hazards X X
X History of changes X X
Catalog X Details (Dialog) X X
List X Synthesis X X
Portfolio X Planning X X
X Tasks X X
X Milestones X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Risks X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X
X Hazards X X
X History of changes X X

List X Details (Dialog) X X


X Planning X X
X My tasks X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X

List X Details (Dialog) X X


X Planning X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X

List X Details (Dialog) X X


X Synthesis X X
X Planning X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Risks X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X
X Hazards X X
X History of changes X X

List X Details (Dialog) X X


X Synthesis X X
X Planning X X
X Tasks X X
X Milestones X X
X Participants X X
X Equipment X X
X Licenses X X
X Contract X X
X Configuration items X X
X Risks X X
X Projects X X
X Change request X X
X Incidents X X
X Service requests X X
X Problems X X
X Investment requests X X
X Groups X X
X Discussions X X
X Documents X X
X Hazards X X
X History of changes X X
Department X Details (Dialog) X X
Function X Main equipment X X
Supplier X Other equipment X X
Group X Next equipment X X
List X Licenses used X X
Location X Licenses X X
Profile X Contracts X X
X Locations X X
X Departments X X
X CI X X
X Groups X X
X History of changes X X
X Documents X X
X Destocking X X
X Applications X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Projects X X
X Tasks X X
X Knowledge prerequisites X X

List X Details (Dialog) X X


Location X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Departments X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Department X Details (Dialog) X X


List X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Locations X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Supplier X Details (Dialog) X X


List X Catalog X X
Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
X Recycled X X
X Recycling-pending X X
X Recycling-scheduled X X
X Life cycle X X

List X Details (Dialog) X X


Group Level X Group members X X
Country X Group roles X X
X CI roles X X
X Problems X X
X Known errors X X
X Groups: unauthorized transfers X X
X Life cycle X X
X Knowledge prerequisites X X
X Discussions X X

Category Details (Dialog)

Folder
List

List

List

List
List Dialog

List Details (Dialog)


Menus Sub-menus

X Licenses X X

X Active licenses

X Integrate license

X Access management X X

X User profiles X

X Domains X

X Employees X

X Auto connection link

X Reporting X X

X Reporting X

X Reporting folders X
X Scheduled reporting X

X Trends X X

X Trends X

X Trend folders X

X Alerts X X

X Scheduled alerts X

X Scheduled alerts folders X

X Purge X X

X Purge of archives X

X Folders for the purge of archives X

X Pivot tables X X

X Pivot tables X

X Scheduled tasks X X

X Trends X

X Scheduled alerts X
X Integrations X

X Scheduled reporting X

X Purge of archives X

X Schedules tasks X

X Import/Export X X

X Import X

X Export scheduled alerts X

X Export baselines X

X Export blocks X

X Export representations X

X Export connectors X

X Export integration models X

X Export questionnaires X

X Export queries X

X Export filters X

X Export views X

X Export Report Designer X


X Export reporting X

X Export trends X

X Export themes X

X Export pivot tables X

X Export wizards X

X Export workflows/related processes X

X Export forms X

X Export mail templates

X Export profiles X

X Export business rules X

X Export customized roles X

X Export XSD X
X Parameters X X

X Display shared calendars

X Wizards X

X Auto-Inc fields

X Constraints X

X Easyvista Mobile (Forms)

X Easyvista Mobile (Grids)

X Full text search (Forms)

X Rules for the creation of history X

X indexing documents X

X Style sheets for modules

X External search engines

X Other parameters X

X Scripts X

X Uniqueness X

X Default values

X WEB Services X
X Customized roles X

X Mail templates

X Classification thresholds of search results X

X Global search studio

X LDAP authentication X X

X Technical support agent X X

X Database management a X

X Configuration X

X Data X

X References X

X User activity X X

X Connected user list

X Licenses used

X Platform activity X X
X Scheduler activity

X Get global logs

X Platform version

X Business rules X X

X Definition X

X Related processes X

X Monitoring - Current Activity X

X Monitoring - History X

X Manage discussions X X

X Manage discussions X

X Synchronize Chat X X

X Synchronize Chat
Wizards Filters

X
X Duplicate X None X
X Delete

X
X Manage Domains X None X
X Delete

X
X Assign to a Group X None X
X Assign a CI X Archived X
X Change password
X Definition of Password Policies
X Move
X Departure
X Manage Named Access
X Execute Script
X Access Message to Front Office
X Update
X Update Domains
X Update Profile
X Email Template for Forgotten Passwords
X Reassign
X Excel Separator

X
Disable X
Enable X
X
X

X
X Rename
X Reorganize
X Delete
X
X Disable X
X Enable X

X
X Disable X
X Enable X
X
X

X
X Rename
X Reorganize
X Delete

X
X Disable X
X Enable X

X
X Rename
X Reorganize
X Delete

X
X Disable X
X Enable X

X
X Rename
X Reorganize
X Delete

X
X

X
X Disable

X
X

X
X Export X None X
X Changed today X
X
X
X

X
X Export

X
X Export X None X
X Changed today X

X
X Export X None X
X

X
X Export X None X

X
X Export X None X
X Changed today X
X

X
X Export X None X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X
X
X
X

X
X Export X None X
X Changed today X
X
X
X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today X

X
X Export X None X
X Changed today
X Related processes
X Workflows

X
X Export X None X
X Changed today

X Export X None X

X
X Export X None X
X Changed today

X
X Export X None X
X Belongs to Staff X
X Is a Template X

X
X Export X None X

X
X Export X None X
X Changed today X

X
X Manage Version

X
X Edit Field Constraint X None X
X Delete

None

None

None

X
X Update X None X
X Delete X Fields in history X

X
X Update of Index Catalog X None X
X Rebuilding the Index Catalog X Indexed X
X Not indexed

X
X Update X None X
X Administration
X Asset Management
X Discovery
X Service Management
X Service Operation
X Service Transition

X
X Configure
X Delete

X
None

X
X Delete X None X
X WEB Service Editor

X
X Update X None X
X Delete X

X Archive X None X
X Delete X Archived X
X Update

X
X Add X None X
X Delete

X Delete X None X
X Enable / Disable

X
X None X

X
X None X

X
X None X
X X Enable X Active X
X Disable X Active on Insert X
X Business Rule Editor X Active being updated X
X Priority Level X None
X Delete X Business Rule Templates

X
X Delete X X
X

X
X None X
X Pending
X Processing in Progress

X
X Completed X
X None
X Errors

X
Views Tabs

List Details
Employees

List Details
Employees
Locations
Departments
Categories
Topics

List X Details (Dialog) X X


Profile X Domains X X

Folder
Theme
List
Theme, Folder
List
Domain

Folder
Theme
List
Theme, Folder

Folder
List

Folder
List

List

List

List
List

List

List
Type

Theme, Folders
Folders
List
Updated by
Theme

List
Updated by

List
Parent Record

List

List
Folders
Updated by

List

List
Updated by

List
Updated by

List
Updated by
List
Updated by

Theme, Folders
Folders
List
Updated by
Theme

Theme, Folders
Folders
List
Updated by
Theme

List
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List
Updated by

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Updated by

List

List

List

List

List
Table Name
Table Name, Field Name

List
List
Updated by

List

List

List

List

List
Table Name

List
Type

List Dialog

List

List
List X Details (Dialog) X X
Change Review one Month after the ImX Context X X

List
Group

List

List Details
Discussions

List X Details (Dialog) X X


X Columns X X
X Key / Parent index X X
X Constraints referential integrity X X

List X Details (Dialog) X X


X Columns X X
X Key / Parent index X X
X Constraints referential integrity X X

List X Details (Dialog) X X


X Columns X X
X Key / Parent index X X
X Constraints referential integrity X X
Table
List
Table, Field

List Details (Dialog)


Target Table

List

List X Details (Dialog) X X


X Log X X
X Log XML X X
Menus Wizards

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X
Display "Quick Call" X
Display "Quick Dashboard" X

X New incident

X Follow-Up incidents X X

X Close X
X Notify the Support Persons X
X Update Incident Record

X New service request X X


X
X

X Follow-Up service request X X

X Cancel / Close X
X Update Request Detail X
X Notify the Support Persons X

X New change request X X


X
X

X Follow-Up change request X X

X Cancel / Close X
X Update Request Detail X
X Notify the Support Persons X
X My approvals X X

X Update Request Detail X


X Approval X

X My equipment X X

X New Equipment X
X Notify a Change X

X My licenses X X
X
X

X My contracts X X
X
X

X My services X X

X Archive CI X
X Unlock CI X
X Notification for Information
X New Continuity Plan
X New Event
X New Incident
X New Change Request
X New Service Request
X Move to the Service Pipeline
X CI Status: Update
X Lock CI
X Version: Prepare
X Version: Prepare

X Directory X X
X

X Knowledge base X X

Assign Changes (Problem)


Assign Incidents
Assign Services
Archive
Update
Update Domains
Reorganize

X Full text search

X My details X X

X Move
X Departure
X Update Domains
X Update Profile
X Excel Separator
X Notify a Change
Filters Views

None X List X
Open X Status X
X
X
X
X
X
X
X
X
X

None X List
New feature X Service

Archived X List X
None X Status X
In Progress X
X
X
X
X

None X List
New feature X Service

Archived X List X
None X Status X
In Progress X
X
X
X
X

To Do X Scheduled start X
None X List X
X
X
X
X

Archived X List X
None X
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Archived X List X
None X
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Archived X List X
None X
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Archived X List X
None X
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None X Department
X Function
X List
X Location

None List
Question

None List X
X
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X
Tabs

Details (Dialog) X X
History X X
Related incidents X X
Related problems X X
Related services X X
Related changes X X
Documents X X
News articles X X
Related known errors X X
Solution X X
Questions/Responses X X

Dialog
Documents
Attributes
Services
Equipment/Software/Contracts

Details (Dialog) X X
Equipment/Software/Consumable X X
Related services X X
History X X
Documents X X
Questions/Responses X X
Solution X X

Dialog
Documents
Attributes
Services
Equipment/Software/Contracts

Details (Dialog) X X
Equipment/Software/Consumable X X
Related services X X
History X X
Documents X X
Questions/Responses X X
Solution X X

Details (Dialog) X X
Equipment/Software/Consumable X X
Charged back services X X
History X X
Documents X X
Questions/Responses X X

Details (Dialog) X X
Installed software X X
Related equipment X X
Financial data X X
Amount charged back X X
Other users X X
Related contracts X X
Life cycle X X
Attributes X X
Inventory data X X
Documents X X
Usage X X

Details (Dialog) X X
Financial data X X
Amount charged back X X
Related equipment X X
Related licenses X X
Users X X
Related contracts X X
Problems X X
Life cycle X X
Attributes (Technical) X X
Documents X X

Details (Dialog) X X
Financial data X X
Amount charged back X X
Equipment X X
Licenses X X
Related contracts X X
Problems & known errors X X
History of changes X X
Attribute X X
Documents X X

Details (Dialog) X X
Impacting CIs X X
Impacted CIs X X
Installed software X X
Related equipment X X
Licenses X X
Attributes X X
Capacities X X
Inventory data X X
Discussions X X
Documents X X
Contracts X X
Service levels X X
Incidents X X
Services X X
Changes X X
Problems X X
Known errors X X
Actions X X
Events X X
Life cycle X X
Users X X
Roles X X
Release projects X X
Catalog X X
Financial data X X
Amount charged back X X

Details (Dialog)

Dialog
Actions
Application perimeter - Location
Application perimeter - Department
News articles
Related incidents
Related problems
Related services
Related changes
Equipment
Licenses
Contracts
CI
History of changes
Discussions
Documents

Details (Dialog) X X
Main equipment X X
Other equipment X X
Licenses X X
Contracts X X
Managed locations X X
Managed departments X X
Groups X X
History of changes X X
Documents X X
Menus Sub-menus Wizards Tabs

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Integration X X

X Integration models X X
X
X

X Integration log X X
X

X Folders X X
X
X
X

X Transcription X X
Wizards Filters Views

Move
Delete

Empty all Integration Logs X None X Connector X


X Support Person X
X List X
X Status

Rename X Folder
Reorganize
Delete

X List
Tabs

Details (Dialog)
Records
Errors
Menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X
Display "Quick Call" X
Display "Quick Dashboard" X

X Actions X X

X
X

X Change requests X X

X
X

X
X

X Knowledge X X

X
X

X Release management

X Investment requests X X

X
X

X Logistics X X

X Invoices X X

X
X

X Collision detection X X

X News articles X X

X Assets X X

X
X

X
X Directory X X

X
X

X Catalogs X X

X
X

X
X Planner X X

X My planning X X

X Reporting X X

X References X X

X
X

X
X

X Administration X X

X
X
Sub-menus

My actions X
X
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Actions for my groups X X


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All actions X X
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New request X X
Requests X X
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Input errors X X
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Processing in progress X X
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Deadline compliance X X
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Quality of intervention X X
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Full text search

Knowledge X X
X
X
X
Search statistics X X

Release projects X X
X
X
X

Definitive media library X X

New request X
Requests X X
X
X
X
X
X

Logistics X X
X
X
X

Orders X X
X
X
X
X

Stock management X X
X

Pending deliveries X X
X
X
X
X

Invoices X X
X
Contract periods X X
X
X
X

Pending invoices X X
X

Blackout periods X X
X
X

Change schedule

News articles X X
X

Equipment X
X
X
X
X
X
X
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Licenses X X
X
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Contracts X X
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Employees X X
X
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Locations X X
X
X
X

Departments X X
X
X
X
Groups X X
X

Suppliers X X
X
X

Equipment catalog X X
X
X
X
X

Software catalog X X
X
X
X
Contract catalog X X
X
X

Consumable catalog X X
X

Change catalog X X
X
X
X
X

Investment catalog X X
X
X

Common expenses catalog X X


Reporting X X

Capacities X X
X
X

Attributes X X
X
X

Categories X X
X
X
X

Cost centers X X
X
X

Titles X X
X

Currencies X X
X

Main usages X X
X

Functions X X
X

Forms X X
X
X
Impacts X X
X

Holidays X X
X

Holiday list X X
X

Brand names X X
X
X

Origin X X
X

Countries X X
X

Working hours X X
X

Knowledge prerequisites X X
X

Priorities X X
X

Questions X X
X
X

Questionnaire X X
X
X

Depreciation rules X X
X

Roles X X
X

Maximum time (SLA) X X


X

Statuses X X
X

Employee availability status X X


X

Invoice status X X
X

Knowledge status X X
X

Release project status X X


X

License schemes X X
X

Absence type X X
X

Acquisition types X X
X

Action types X X
X

Step types for releases X X


X

Supplier types X X
X

Blackout types X X
X
X

License types X X
X

Release project types X X


X

Measurement units X X
X

Urgency X X
X

Workflows X X
X

Integration models X X
Integration logs X X
X
Wizards Filters

Assign a Continuity Plan X To Do X


Assign a Problem X None X
Assign to a Release X Changes in progress
Assign X Changes Completed
Change latest possible solution date X Late
Change SLA X Planning Changes
Create Related Action
Detach Release
Collision Detection
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Release Project
New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Simulate the Evolutions of the Capacity
Place on Hold / Continue
Finish
Process this Action
Transfer
Approval

Assign a Continuity Plan X To Do X


Assign a Problem X None
Assign to a Release X Changes in progress
Assign X Changes Completed
Change latest possible solution date X Late
Change SLA X Not assigned
Create Related Action
Detach Release
Collision Detection
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Release Project
New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Simulate the Evolutions of the Capacity
Place on Hold / Continue
Finish
Process this Action
Transfer
Approval

Assign a Continuity Plan X To Do X


Assign a Problem X None X
Assign to a Release X Changes in progress X
Assign X Changes Completed
Change latest possible solution date X Late
Change SLA
Create Related Action
Detach Release
Collision Detection
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Release Project
New Task
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Simulate the Evolutions of the Capacity
Place on Hold / Continue
Finish
Process this Action
Transfer
Approval

X None X
X New feature X
Assign to a Project X Archived X
Assign Services X None X
Assign a Continuity Plan X In Progress X
Assign a Problem X Late X
Cancel / Close X
Change latest possible solution date X
Change SLA
Create a Child Request
Collision Detection
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Blackout Period
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Availability simulation
Simulate the Evolutions of the Capacity

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Cancel
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign Parent Incident X None X


Assign a Problem
Assign a Change Request
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign Parent Incident X Completed X


Assign a Problem X
Assign a Change Request X
Impact Definition
Create Unavailability
Execute Script
Notification for Action
Notification for Information
New Problem
New Known Error
New Task
Notify a Change

Assign to a Project X Completed X


Assign Services X
Assign a Continuity Plan X
Assign a Problem
Cancel / Close
Change latest possible solution date
Change SLA
Create a Child Request
Collision Detection
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Update Request Detail
Notification for Action
Notification for Information
New Blackout Period
New Task
Notify the Support Persons
Reminder for Support Person
Reopen
Availability simulation
Simulate the Evolutions of the Capacity

Update X For Approval X


Update Status X None X
Reorganize
X None X
X This month X
X No result X
X Self-Service X
X Too many results (>10)

Release X None X
New Blackout Period X Already released X
Deployment Phases

X Archived X
X None

X None X
X
Assign to a Project X Archived X
Cancel / Close X None X
Close X In Progress X
Execute Script X Late X
Update Request Detail X Request Number X
X

Add on Open Order X None X


New Order X Change Requests X
Take from Stock X Service Requests X
X Investment Requests
X Supplier
X Request Number

Cancel Order X None X


Delivery Reception X Created this Month X
Send X Created Last Month X
Update X Late X
X Not Closed

New Order X Detailed Order Records X


X All records X

Cancel Order X None X


Delivery Reception X P.O. Number X
Send X
Update Comment of detailed Order Record X
X

Enter a Credit Note X None X


X Credit Notes X
X Invoices

Update X None X
New Invoice on Payment Schedule X Not Invoiced X
Delete X Not Invoiced this Month
X Not invoiced for the Following Month

Invoice X None X
X

Update Blackout Period X Upcoming X


Delete X Archived X
X None X
X In Progress X
X
X

Archive X Archived US News X


X Public US News Articles
X American News Articles
X All News Articles
X All Archived

Accept Transfer X To be checked X


Assign Assets to Project X Archived X
Assign to a Contract X None X
Assign to a License X Discovery > 30 Days X
Attach Equipment X Out of order X
Create a recurrent Work Order X In Service X
Delivery Reception X In Stock X
Send to Repair X Inventory > 30 days X
Invoice X Investment Number X
Manage in the CMDB X No Serial Number X
Install/Move X Workstations X
Execute Script X Workstation without Antivirus X
Update X Next scheduled Intervention
New Event X Reserved
New Attribute X New Stock
New Change Request X Returned Stock
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Recycling of Assets
Replace
Return of Loan/Repair
Return to Stock
Simulation of Energy Consumption
Discard
Delete
Residual Value

Purchase Upgrade X Archived X


Assign Assets to Project X None X
Assign to a Contract X
Invoice
Manage Downgrade Rights
Update
Finish

Assign Assets to Project X Archived X


Global Rental Distribution X None X
Invoice X Term < 3 months X
Generate Payment Periods X Expired X
Update X Advanced Notice in the Month X
Renew
Delete
Finish
Assign to a Group X Belongs to a Group X
Assign Employees to a Project X Archived X
Assign a CI X Scheduled arrivals X
Change password X None X
Move X Title not empty X
Departure X IT Contacts X
Manage Groups X From Other Companies X
Execute Script X From our Company
Access Message to Front Office X Invalid Email
Update X Users without equipment
Update Domains
Update Profile
Reassign
Excel Separator
Delete

Close X Archived X
New Attribute X None X
Reorganize X Stock Locations

Close X Archived X
New Attribute X None X
Reorganize
Delete X Archived X
X None X
X

End of Contract X Archived X


Reorganize X None X
X

Merge Models X Archived X


Update X None X
New Attribute X Unused X
Delete

Merge Models X Archived X


Update X None X
Delete X Unused X
X Managed Software X
Update X Archived X
Delete X None X
X Unused X

Delete X Archived X
X None X

New Attribute X Archived X


Reorganize X None X
Delete
Finish

Reorganize X Archived X
Check Coherence X None X

X None X
Enable X
Disable X

Update X None X
Delete X Category
X Department
X Location

Update X None X
Delete X Category
X Department
X Location

Merge Categories X None X


Delete X
Reorganize

Update X None X
Delete

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Update X None X
Delete
Delete X None X

Delete X None X

Delete X None X

Merge Brand Names X None X


Delete X Brand Name
X Publisher

Delete X None X

Delete X None X

Delete X None X

Delete X None X

X None X

Update X None X
Delete X

Manage Questions X None X


Delete

Delete X None X

Delete X None X

Delete X None X

Delete X None X
X
Delete X None X

Delete X None X

Delete X None X
X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X
X Tasks
X Workflow

Delete X None X

Delete X None X

Manage Blackout Types X None X


Delete

Delete X None X

Delete X None

Delete X None X

Delete X None X

Delete X None X
Empty all Integration Logs X None X
X
X
X
Views Tabs

List X Details (Dialog) X X


Status X History X X
X Equipment/Software/Consumable X X
X Charged back services X X
X Related actions X X
X Destocking consumables X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Release X X
X Questions/Responses X X
X Life cycle (History of changes) X X
X CI X X
X Equipment X X
X Licenses X X
X Contracts X X

List X Details (Dialog) X X


Service X History X X
X Equipment/Software/Consumable X X
X Charged back services X X
X Related actions X X
X Destocking consumables X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Release X X
X Questions/Responses X X
X Life cycle X X
X CI X X
X Equipment X X
X Licenses X X
X Contracts X X

Group X Details (Dialog) X X


Title X History X X
List X Equipment/Software/Consumable X X
X Charged back services X X
X Related actions X X
X Destocking consumables X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Release X X
X Questions/Responses X X
X Life cycle X X
X CI X X
X Equipment X X
X Licenses X X
X Contracts X X

List Dialog
Service Documents
Attributes
Services
Equipment/Software/Contracts

Requested By X Details (Dialog) X X


Service Description X History X X
List X Equipment/Software/Contracts X X
Month of Creation X Charged back services X X
CI Number X Financials X X
Status X Consumable X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Related events X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Questions/Responses X X
X Release X X
X Related projects X X
X Blackout periods X X
X Solution X X

List Dialog
Incident
Discussions

List Dialog
Incident
Discussions
Change Dialog
List Incident
Location Discussions

Change X Details (Dialog) X X


List X History X X
Location X Equipment/Software/Contracts X X
X Charged back services X X
X Consumable X X
X Orders X X
X Discussions X X
X Documents X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Related events X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Questions/Responses X X
X Release X X
X Projects (Related projects) X X
X Blackout periods X X
X Solution X X

List X Details (Dialog) X X


Title X Related knowledge X X
X Actions X X
X Application perimeter-Location (Location) X X
X Application perimeter-Department (Department) X X
X News articles X X
X Related incidents X X
X Related problems X X
X Related services X X
X Related changes X X
X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Life cycle X X
X Discussions X X
X Documents X X
X Knowledge prerequisites X X
X User ratings X X

Search Date
Language
List
Words searched

List X Details (Dialog) X X


Status X All CI X X
X Service pipeline X X
X Service catalog X X
X Deployment phase X X
X Related equipment X X
X Related licenses X X
X Related contracts X X
X Discussions X X
X Documents X X
X Work order-Open X X
X Work order-All X X
X Services-Open requests X X
X Services-All requests X X
X Change-Open requests X X
X Change-All requests X X
X Incidents X X
X Problems X X
X Known errors X X
X Life cycle X X
X Blackout periods X X

List X Details (Dialog) X X


X Related equipment X X
X Related licenses X X
X Related contracts X X
X Discussions X X

Investment Dialog
List Documents
Attributes
Services
Equipment/Software

Requesting Person X Details (Dialog) X X


Investment Description X History X X
List X Equipment/Software/Consumable X X
Month of Creation X Related equipment X X
Month of Investment X Related licenses X X
Status X Discussions X X
X Documents X X
X Related projects X X
X Solution X X

Regular Supplier Dialog


List Equipment/Software
Request Number Charged back services
History
Discussions
Documents

Creation Date X Details (Dialog) X X


Supplier X Summary X X
List X Detailed X X
Request Number X Equipment X X
X Licenses X X
X Consumable X X
X Life cycle X X
X Discussions X X
X Documents X X
X Services X X
X Changes X X
X Investments X X
X Invoices X X

Category, Brand Name


List

Scheduled Delivery Date


Supplier
List
P.O. Number
Delivery Location

Supplier X Details (Dialog) X X


List X Orders X X
X Deliveries X X
X Equipment X X
X Licenses X X
X Contracts X X
X Consumable X X
X History of changes X X

Supplier
List

Supplier
P.O. Number

Project Code
Change Request
List
CI Name
Project Name
Blackout Type

List X Details (Dialog) X X


X Application perimeter - Locations (Locations) X X
X Application perimeter - Departments (Department X X
X Discussions X X

Category X Details (Dialog) X X


Department X Financial data X X
Supplier X Amount charged back X X
Analytical Cost Allocation (Last Level) X Invoice X X
Installation Type X Documents X X
List X Discussions X X
Location X Installed software X X
Brand Name, Model X Licenses X X
Month of Warranty Expiration X Related equipment X X
Investment Number X Other users X X
Manager X All contracts X X
Status X Pending contracts X X
X History of changes X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category X Details (Dialog) X X


Publisher X Financial data X X
List X Amount charged back X X
X Invoice X X
X Related equipment X X
X Related contracts X X
X Related licenses X X
X Related CI X X
X Users X X
X Problems X X
X Known errors X X
X Release projects X X
X Life cycle X X
X Attributes (Technical) X X
X Discussions X X
X Documents X X
X Usage rights X X
X Related projects X X

Category X Details (Dialog) X X


Supplier X Financial data X X
List X Amount charged back X X
Scheduled Month of Expiration X Invoices of periods X X
Manager X Asset invoices X X
X Equipment X X
X Licenses X X
X Related contracts X X
X Problems X X
X Known errors X X
X History of changes X X
X Attributes X X
X Discussions X X
X Documents X X
X Scheduled periods X X
X Invoiced periods X X
X Related CI X X
X Continuity plan X X
X Release projects X X
X Users (contacts) X X
X Related projects X X

Department X Details (Dialog) X X


Function X Main equipment X X
Supplier X Other equipment X X
Group X Next equipment X X
List X Licenses used X X
Location X Licenses X X
Profile X Contracts X X
X Locations X X
X Departments X X
X CI X X
X Groups X X
X History of changes X X
X Documents X X
X Destocking X X
X Applications X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Projects X X
X Tasks X X
X Knowledge prerequisites X X

List X Details (Dialog) X X


Location X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Departments X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Department X Details (Dialog) X X


List X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Locations X X
X Attributes X X
X History of changes X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

List X Details (Dialog) X X


Group Level X Group members X X
Country X Group roles X X
X CI roles X X
X Problems X X
X Known errors X X
X Groups: Transfer not authorized X X
X Life cycle X X
X Knowledge prerequisites X X
X Discussions X X

Supplier X Details (Dialog) X X


List X Catalog X X
Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
Supplied elements
X Orders X X
X Remaining deliveries X X

Category X Equipment catalog (Dialog) X X


List X Default attributes X X
Brand Name X Default capacities X X
X Equipment-All X X
X In stock X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Stock limits X X
X Life cycle X X

Category X Software catalog (Dialog) X X


Publisher X Required configuration X X
Publisher, Software X Attributes X X
List X Licenses X X
X Equipment X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X
X Included software X X
X Users X X
X Usage rights X X
X Detection rules X X

Category X Details (Dialog) X X


Supplier X Default attributes X X
List X Contracts X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X

Category X Details (Dialog) X X


List X By Location X X
X Add to stock X X
X Decrease stock X X
X Stock limits X X
X Pending deliveries X X
X Not validated X X
X Approved X X
X Potential suppliers X X
X History of changes X X

Title X Details (Dialog) X X


List X Option management X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

Title X Details (Dialog) X X


List X Elements X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X

List X Details (Dialog) X X


X Suppliers X X
X Life cycle X X

Folder
List

List

List

Category Details (Dialog)


List

List Dialog

List

List Details (Dialog)

List

List

List Details (Dialog)


List Dialog

List Details (Dialog)

List X Details (Dialog) X X


X Holidays X X

List Dialog

List Dialog

List Dialog

List

List

List

List
Questionnaire

List X Details (Dialog) X X


X Questions X X
X Overloads X X

List Dialog

List Details
Groups
Workflow
Processes

List X Details (Dialog) X X


X Overloaded SLA X X

List Details (Dialog)


Meta Status
List Details (Dialog)

List

List X Details (Dialog) X X


Meta Status X Next status X X
X Groups in charge X X

List

List

List

List

List Details (Dialog)

List

List Dialog

List

List

List

List

List Details (Dialog)

List X Details (Dialog) X X


X Discussions X X
Connector X Details (Dialog) X X
Support Person X Records X X
List X Errors X X
Status
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Continuity plan X X

X Continuity plan X

X Availability X X

X Availability X
X Service level X X

X Service level X

X Capacity X X

X Capacity X

X Catalogs X X

X Incident catalog X

X Problem catalog X
X Event catalog X

X Service request catalog X

X Change catalog X

X Investment catalog X
X Equipment catalog X

X Software catalog X

X Contract catalog X

X Consumable catalog X

X Common expenses catalog X


X Suppliers

X Suppliers X

X Groups X

X Orders X

X Reporting X X

X Reporting X
X References X X

X Holidays X

X Holiday list X

X Countries X

X Working hours X

X Priorities X

X Maximum time (SLA) X

X Availability target X

X Continuity plans test categories X

X Agreement types X

X Administration X X

X Integration models X

X Integration logs X
Wizards Filters

X New Test X Active


X New Review X Archived
X Delete X None

X
X Assign Assets to Project X None
X Archive CI X Delivered Services
X Collision Detection X SLA overrun
X Unlock CI
X Create Unavailability
X Impact Study
X End of Unavailability
X Manage in the Service Catalog
X Remove From CMDB
X Notification for Information
X New Continuity Plan
X New Event
X New Incident
X New Change Request
X New Service Request
X New Blackout Period
X Availability simulation
X CI Status: Update
X Lock CI
X Version: Update
X Version: Prepare
X
X Delete X None

X
X Availability simulation X None

X
X Reorganize X Archived
X Delete X None

X
X Reorganize X Archived
X Delete X None
X
X Reorganize X None

X
X New Attribute X Archived
X Reorganize X None
X Delete
X Finish

X
X New Attribute X Archived
X Reorganize X None
X Delete
X Finish

X
X Reorganize X Archived
X Check Coherence X None
X
X Merge Models X Archived
X Update X None
X New Attribute X Unused
X Delete

X
X Merge Models X Archived
X Update X None
X Delete X Unused
X Managed Software

X
X Update X Archived
X Delete X None
X Unused

X
X Delete X Archived
X None

X
X None

X
X End of Contract X Archived
X Reorganize X None

X
X Delete X Archived
X None

X
X Cancel Order X None
X Delivery Reception X Created this Month
X Send X Created Last Month
X Update X Late
X Not Closed

X
Enable
Disable

X
X Delete X None

X
X Delete X None

X
X Delete X None

X
X Delete X None

X
X X None

X
X Delete X None

X
X Delete

X
X Delete X None

X
X Delete X None

X
X Empty all Integration Logs X None
Views Tabs

X List X Details (Dialog) X X


X Covered CIs X X
X History of actions X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Locations X X
X Departments X X
X Related contracts X X
X Life cycle X X

X List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

X List X Details (Dialog) X X


X Agreement Type X CI X X
X Catalogs X X
X Trends X X
X Alerts X X
X Discussions X X
X Documents X X
X Life cycle X X

X Capacity
X List

X List X Details (Dialog) X X


X Topic X Known errors X X
X News articles X X
X Discussions X X
X Documents X X
X Attributes X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

X Catalog X Details (Dialog) X X


X List X Known errors X X
X News articles X X
X Discussions X X
X Documents X X
X Attributes X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

X Catalog X Details (Dialog) X X


X Discussions X X
X Documents X X

X Title X Details (Dialog) X X


X List X Option management X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

X Title X Details (Dialog) X X


X List X Option management X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X
X CI X X
X Authorized root causes X X

X Title X Details (Dialog) X X


X List X Elements X X
X Equipment X X
X Software X X
X Consumable X X
X Attributes X X
X Discussions X X
X Documents X X
X Application perimeter-Locations X X
X Application perimeter-Departments X X
X Life cycle X X

X Category X Details (Dialog) X X


X List X Default attributes X X
X Brand Name X Default capacities X X
X Equipment-All X X
X In stock X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Stock limits X X
X Life cycle X X

X Category, Publisher X Details (Dialog) X X


X Publisher X Required configuration X X
X Publisher, Software X Attributes X X
X List X Licenses X X
X Equipment X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X
X Included software X X
X Users X X
X Usage rights X X
X Detection rules X X

X Category X Details (Dialog) X X


X Supplier X Default attributes X X
X List X Contracts X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X

X Category X Details (Dialog) X X


X List X By Location X X
X Add to stock X X
X Decrease stock X X
X Stock limits X X
X Pending deliveries X X
X Not validated X X
X Approved X X
X Potential suppliers X X
X Life cycle X X
X List X Details (Dialog) X X
X Suppliers X X
X Life cycle X X

X Supplier X Details (Dialog) X X


X List X Catalog X X
X Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
X Recycled X X
X Recycling - Pending X X
X Recycling - Scheduled X X
X Life cycle X X

X List X Details (Dialog) X X


X Group Level X Group members X X
X Country X Group roles X X
X CI roles X X
X Problems X X
X Known errors X X
X Groups: Transfer not authorized X X
X Life cycle X X
X Knowledge prerequisites X X
X Discussions X X

X Creation Date X Details (Dialog) X X


X Supplier X Summary X X
X List X Detailed X X
X Request Number X Equipment X X
X Licenses X X
X Consumable X X
X Life cycle X X
X Discussions X X
X Documents X X
X Services X X
X Changes X X
X Investments X X
X Invoices X X

X Folder
X List

X List Details (Dialog)

X List X Details (Dialog) X X


X Holidays X X

X List Dialog

X List

X List

X List X Details (Dialog) X


X Overloaded SLA X

X List Details

X List

X List

X Connector X Details (Dialog) X X


X Support Person X Records X X
X List X Errors X X
X Status
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Configuration items X X

X Configuration items X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Availability X X

X Availability X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X MTBF X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X MTBSI X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X MTRS X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X MTTR X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X Planning CI X X

X Planning CI X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X DML X X

X DML X X

X Service Portfolio X X

X Service pipeline X X
X
X
X
X

X Service catalog X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Archived services X X
X
X Equipment X X

X Equipment X X
X
X
X

X Directory X X

X Employees X X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Groups X X
X

X Locations X X
X
X
X

X Departments X X
X
X
X
X Suppliers X X
X
X

X Catalogs X X

X CI catalog X X
X
X

X Equipment catalog X X
X
X
X
X

X Software catalog X X
X
X
X
X Reporting X X

X Reporting X X

X References X X

X Capacities X X
X
X

X Attributes X X
X
X

X Categories X X
X

X Titles X X
X

X Functions X X
X

X Brand names X X
X
X

X Critical level X X
X

X VIP level X X
X

X Countries X X
X

X Working hours X X
X

X Roles X X
X
X SLA availability target X X
X

X Statuses X X
X

X Employee availability status X X


X

X Pipeline statuses X X
X

X CI statuses X X
X

X Relation types X X
X

X Administration X X

X Integration models X X

X Integration logs X X
X

X Baseline X X
X
Wizards Filters

Assign Assets to Project X Archived X


Archive CI X None X
Collision Detection X Modifications Planned this Month X
Unlock CI X Available X
Create Unavailability X Unavailable X
Impact Study X Integrated to the DML X
End of Unavailability X
Manage in the Service Catalog X
Remove From CMDB X
Notification for Information X
New Continuity Plan X
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

Assign Assets to Project X None X


Archive CI X Delivered Services
Collision Detection X SLA overrun
Unlock CI
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

Assign Assets to Project X None X


Archive CI
Collision Detection
Unlock CI
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare
Assign Assets to Project X None X
Archive CI
Collision Detection
Unlock CI
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

Assign Assets to Project X None X


Archive CI
Collision Detection
Unlock CI
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

Assign Assets to Project X None X


Archive CI
Collision Detection
Unlock CI
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare
Assign Assets to Project X None X
Archive CI X FSC Forward Schedule of Change
Collision Detection X Servers
Unlock CI X Delivered Services
Create Unavailability
Impact Study
End of Unavailability
Manage in the Service Catalog
Remove From CMDB
Notification for Information
New Continuity Plan
New Event
New Incident
New Change Request
New Service Request
New Blackout Period
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

X Archived X
X None

Manage in the CMDB X None X


Notification for Information
Version: Update
Version: Prepare

Archive CI X None X
Unlock CI X
Create Unavailability
Impact Study
End of Unavailability
Notification for Information
New Continuity Plan
New CI Status
New Event
New Incident
New Change Request
New Service Request
Move to the Service Pipeline
Availability simulation
CI Status: Update
Lock CI
Version: Update
Version: Prepare

Set back to Service X None X


Manage in the CMDB X None X
New Event X
New Request/Incident X
X
X
X
X
X
X

Assign to a Group X Belongs to a Group X


Assign Employees to a Project X Archived X
Assign a CI X Scheduled arrivals X
Change password X None X
Move X Title not empty X
Departure X IT Contacts X
Manage Groups X From Other Companies X
Execute Script X From our Company
Access Message to Front Office X Invalid Email
Update X Users without equipment
Update Domains
Update Profile
Reassign
Excel Separator
Delete

Delete X Archived X
X None X
X

Close X Archived X
New Attribute X None X
Reorganize X Stock Locations

Close X Archived X
New Attribute X None X
Reorganize
End of Contract X Archived X
Reorganize X None X
X

Merge Models X Archived X


Delete X None X
X

Merge Models X Archived X


Update X None X
New Attribute X Unused X
Delete

Merge Models X Archived X


Update X None X
Delete X Unused X
X Managed Software X
Enable X
Disable X

Update X None X
Delete X Category
X Department
X Location

Update X None X
Delete X Category
X Department
X Location

Merge Categories X None X


Reorganize X
Delete

Delete X None X

Delete X None X

Merge Brand Names X None X


Delete X Brand Name
X Publisher

Delete X None X

Delete X None X
X Publisher

Delete X None X

Delete X None X

Delete X None X
Delete X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Delete X None X

Empty all Integration Logs X None X


X
X
X

Delete X Archived X
X None X
X Modifications Planned this Month X
X Available X
X Unavailable X
X Integrated to the DML X
X
X
X
X
X
X
Views Tabs

Category X Details (Dialog) X X


Department X Impacting CIs X X
List X Impacted CIs X X
Location X Installed software X X
Model X Related equipment X X
Model, Status X Licenses X X
Model, Version X Attributes X X
Critical Level X Capacities X X
Manager X Inventory data X X
SLA Availability Target X Discussions X X
Status X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Unavailability X X
X Continuity plan X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Related projects X X
X Blackout - All X X
X Blackout - CIs X X
X Blackout - Change requests X X
X Release projects X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Related equipment X X
X Related licenses X X
X Related contracts X X
X Discussions X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X

List X Details (Dialog) X X


Model X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Service levels X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Financial data X X
X Amount charged back X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X
X Financial data X X
X Amount charged back X X

Category X Details (Dialog) X X


Department X Installed software X X
Installation Type X Related equipment X X
List X Financial data X X
Location X Amount charged back X X
Brand Name, Model X Invoice X X
Month of Warranty Expiration X Other users X X
Manager X Contracts X X
SLA Availability Target X Life cycle X X
X Requests X X
X Actions X X
X Attributes X X
X Inventory data X X
X Discussions X X
X Documents X X
X Usage X X
X Incidents X X
X Problems X X
X Events X X
X Destocking X X

Department X Details (Dialog) X X


Function X Main equipment X X
Supplier X Other equipment X X
Group X Next equipment X X
List X Licenses used X X
Location X Licenses X X
Profile X Contracts X X
X Locations X X
X Departments X X
X CI X X
X Groups X X
X Life cycle X X
X Documents X X
X Destocking X X
X Applications X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Projects X X
X Tasks X X
X Knowledge prerequisites X X

List X Details (Dialog) X X


Group Level X Group members X X
Country X Group roles X X
X CI roles X X
X Problems X X
X Known errors X X
X Groups: Transfer not authorized X X
X Life cycle X X
X Knowledge prerequisites X X
X Discussions X X

List X Details (Dialog) X X


Location X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Departments X X
X Attributes X X
X Life cycle X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Department X Details (Dialog) X X


List X Equipment X X
X Licenses X X
X Contracts X X
X CI X X
X Employees X X
X Locations X X
X Attributes X X
X Life cycle X X
X Discussions X X
X Documents X X
X Incidents X X
X Services X X
X Changes X X
X Continuity plan X X

Supplier X Details (Dialog) X X


List X Catalog X X
Supplier Type X Discussions X X
X Documents X X
X Contacts X X
X Equipment X X
X Licenses X X
X Contracts X X
X Recycled X X
X Recycling - Pending X X
X Recycling - Scheduled X X
X Life cycle X X

Category X Details (Dialog) X X


List X Default attributes X X
Brand Name X Default capacities X X
X CI X X
X Discussions X X
X Documents X X

Category X Details (Dialog) X X


List X Default attributes X X
Brand Name X Default capacities X X
X Equipment-All X X
X In stock X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Stock limits X X
X Life cycle X X

Category, Publisher X Details (Dialog) X X


Publisher X Required configuration X X
Publisher, Software X Attributes X X
List X Licenses X X
X Equipment X X
X Discussions X X
X Documents X X
X Potential suppliers X X
X Life cycle X X
X Included software X X
X Users X X
X Usage rights X X
X Detection rules X X

Folder
List

List

List

Category Details (Dialog)


List

List

List

List Details

List Details (Dialog)

List Details (Dialog)

List Details

List Details

List Details
Groups
List Details

List Details

List Details

List

List Details

List

Connector X Details (Dialog) X X


Support Person X Records X X
List X Errors X X
Status

Category
Department
List
Location
Model
Mode, Status
Model, Version
Critical Level
CI Name
Manager
SLA Availability Target
Status
Menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Renewal management al X

X Charge back X X

X
X

X
X

X Investment requests X X

X Logistics X X

X
X

X Invoices X X

X Budgetary commitments X X

X Budget allocations X X
X

X Pipeline X X

X Reporting X X

X References X X

X
X

X Administration X X

X
Sub-menus

Renewal management X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

Applications X X

Contracts X X
Equipment X X

Actions X X
Services (CI) X X

New request X

Requests X X
X
X
X
X
X

Logistics X X
X
X
X

Orders X X
X
X
X
X
Stock Management X X
X

Pending deliveries X X
X
X
X
X

Invoices X X
X

Contract periods X X
X
X
X

Pending invoices X X
X

Analytical cost allocation X X


X
X

Synthesis X X
Analytical cost allocation X X
X
X

Synthesis X X

Pipeline X X
X
X
X
X

Reporting X X

Cost centers X X
X
X

Currencies X X
X

Depreciation rules X X
X

Invoice status X X
X

Pipeline status X X
X

Acquisition types X X
X

Integration models X X

Integration logs X X
X
Wizards Filters

Accept Transfer X None X


Assign Assets to Project X Upcoming Renewals X
Assign to a Contract
Assign to a License
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

X None X
X
X

X None X
X
Accept Transfer X None X
Assign Assets to Project X
Assign to a Contract
Assign to a License
Attach Equipment
Create a recurrent Work Order
Send to Repair
Manage in the CMDB
Install/Move
Execute Script
Update
New Event
New Attribute
New Change Request
New Request/Incident
Pre assignment
On Loan
Extension of Use
Transfer Proposal
Purchase on End of Lease
Software recalculation
Replace
Return of Loan/Repair
Return to Stock
Discard
Delete

Assign Changes (Problem) X None X


Assign Changes (Service) X This Month X
Assign a CI X Last Month X
Assign Event to an Incident X
Assign Parent Incident X
Assign a Continuity Plan
Assign a Problem
Assign a Change Request
Assign a Service Request
Cancel Relation with Parent Record
Assign
Change latest possible solution date
Change SLA
Close
Create Related Action
Create Unavailability
Send Email to Requestor
Impact Study
End of Unavailability
Execute Script
Urgency change
Notification for Action
Notification for Information
New Problem
New Knowledge
New Change Request
New Service Request
New Known Error
Notify the Support Persons
Reminder for Support Person
Replace
Availability simulation
Process this Action

X Archived X
X None X
X

X None X
X

Assign to a Project X Archived X


Cancel / Close X None X
Close X In Progress X
Execute Script X Late X
Update Request Detail X Request Number X
X

Add on Open Order X None X


New Order X Change Requests X
Take from Stock X Service Requests X
X Investment Requests
X Supplier
X Request Number

Cancel Order X None X


Delivery Reception X Created this Month X
Send X Created Last Month X
Update X Late X
X Not Closed
New Order X Detailed Order Records X
X All records X

Cancel Order X None X


Delivery Reception X P.O. Number X
Send X
Update Comment of detailed Order Record X
X

Enter a Credit Note X None X


X Credit Notes X
X Invoices

Update X None X
New Invoice on Payment Schedule X Not Invoiced X
Delete X Not Invoiced this Month
X Not invoiced for the Following Month

Invoice X None X
X

Reorganize X Archived X
Delete X None
Reorganize X Archived X
Delete X None

Manage in the CMDB X None X


Notification for Information
Version: Update
Version: Prepare

Enable X
Disable X

Update X None X
Delete

Delete X None X
Delete X None X

Delete X None X

Delete X None X

Delete X None X

Empty all Integration Logs X None X


X
X
X
Views Tabs

Year, Month of Renewal X Details (Dialog) X X


Renewal Date X Financial data X X
X Amount charged back X X
X Invoice X X
X Documents X X
X Discussions X X
X Installed software X X
X Licenses X X
X Related equipment X X
X Other users X X
X All contracts X X
X Pending contracts X X
X Life cycle X X
X Added to the active assets by investment X X
X Added to the active assets by request number X X
X Release projects X X
X Attributes X X
X Capacities X X
X Processors X X
X Inventory data X X
X Usage X X
X Incidents X X
X Services X X
X Changes X X
X Actions X X
X Problems X X
X Known errors X X
X Events X X
X Destocking X X
X Consumption X X
X Recycling X X
X Related projects X X

Category
Cost Center
List

Cost Center
Cost Center, Category
Cost Center Details
Cost Center, Category Financial data
Amount charged back
Invoice
Documents
Discussions
Installed software
Licenses
Related equipment
Other users
All contracts
Pending contracts
History of changes
Added to the active assets by investment
Added to the active assets by request number
Release projects
Attributes
Capacities
Processors
Inventory data
Usage
Incidents
Services
Changes
Actions
Problems
Known errors
Events
Destocking
Consumption
Recycling
Related projects

Cost Center Details


Group History
List Equipment/Software
Accounted for: Month Consumable
Accounted for: Month, Group Charged back services
Consumables (without logistics)
Related actions
Related incidents
Related problems
Related services
Related changes
Related events
Discussions
Documents
Known errors
News articles
Report
Financials
Questions/Responses
History of changes
CI
By Cost Center
By Cost Center, Subscriber
By Cost Center, Service (CI)

Investment Details
List Documents
Attributes
Services
Equipment/Software

Requesting Person X Details (Dialog) X X


Investment Description X History X X
List X Equipment/Software/Consumable X X
Month of Creation X Related equipment X X
Month of Investment X Related licenses X X
Status X Discussions X X
X Documents X X
X Related projects X X
X Solution X X

Regular Supplier Details


List Equipment/Software
Request Number Charged back services
History
Discussions
Documents

Creation Date X Details (Dialog) X X


Supplier X Summary X X
List X Detailed X X
Request Number X Equipment X X
X Licenses X X
X Consumable X X
X Life cycle X X
X Discussions X X
X Documents X X
X Services X X
X Changes X X
X Investments X X
X Invoices X X

Category, Brand Name


List

Scheduled Delivery Date


Supplier
List
P.O. Number
Delivery Location

Supplier X Details (Dialog) X X


List X Orders X X
X Deliveries X X
X Equipment X X
X Licenses X X
X Contracts X X
X Consumable X X
X Life cycle X X

Supplier
List

Supplier
P.O. Number

Account Description X Details (Dialog) X X


X Forecasts X X
X Orders not delivered X X
X Deliveries not invoiced X X
X Invoiced deliveries X X
X Contract periods X X
Account Description X Details (Dialog) X X
X Forecasts X X
X Requests X X
X Requests not financially approved X X
X Requests financially approved X X
X Life cycle X X

List X Details (Dialog) X X


X Impacting CIs X X
X Impacted CIs X X
X Installed software X X
X Related equipment X X
X Licenses X X
X Attributes X X
X Capacities X X
X Inventory data X X
X Discussions X X
X Documents X X
X Contracts X X
X Incidents X X
X Services X X
X Changes X X
X Problems X X
X Known errors X X
X Actions X X
X Events X X
X Life cycle X X
X Users X X
X Roles X X
X Release projects X X
X Catalog X X

Folder
List

List Details

List Details
List Details

List

List

List

Connector X Details (Dialog) X X


Support Person X Records X X
List X Errors X X
Status
Menus Sub-menus Wizards

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X SNMP X X

X Novell X X

X Macintosh X X

X Network printers X X

X Network components X X

X Unix / Linux X X

X Others X X
X Reporting X X

X Reporting X X
Disable
Enable
Filters Views Tabs

X None X List X Details (Dialog)


X Model X Peripherals
X Software
X Memory and volumes
X Attributes
X Advanced attributes
X Print
Close
X Send by email

X None X List X Details (Dialog)


X Model X Memory and volumes
X Attributes
X Advanced attributes
X Print
Close
X Send by email

X None X Manufacturer, Model X Details (Dialog)


X List X Memory and volumes
X Attributes
X Advanced attributes
X Print
Close
X Send by email

X None X Manufacturer, Model X Details (Dialog)


X List X Memory and volumes
X Attributes
X Advanced attributes
X Print
Close
X Send by email

X None X List Details (Dialog)


X Software
X Memory and volumes
X Attributes
X Advanced attributes
X Print
Close
X Send by email

X None X Manufacturer, Model X Details (Dialog)


X List X Attributes
X Advanced attributes
X Print
Close
X Send by email

X Folder
X List
Menus Sub-menus

Edit filters X
Edit views X
Edit display presentations X
Edit help X
Assignment of reports X

X Inventory X X

X Equipment X X
X Software X X

X Network printers X X
X Local printer drivers X X
X Components X X
X Equipment analysis X X

X CPU X X
X Memory X X
X Disk capacity X X
X Operating system X X
X Software analysis X X

X Top publishers X X
X Top software X X

X Printer analysis X X
X Top network printers X X

X Top local drivers X X


X Upgrade analysis X X

X Win 2000: Not recommended X X


X Office XP: Not ready X X
X Win XP: Not recommended X X
X Win XP: Not ready X X
X Office 2003: Not recommended X X
X Office 2003: Not ready X X
X Office 2007: Not recommended X X

X Office 2007: Not ready X X


X Seven: Not recommended X X
X Seven: Not ready X X
X Office 2010: Not recommended X X
X Office 2010: Not ready X X
X Windows 8: Not recommended X X
X Windows 8: Not ready X X
X Technical alerts X X

X Free disk space warning X X


X Duplicate software X X

X Invalid system date X X


X Changes for the month X X

X New PCs X X
X Component change X X
X New components X X
X Deleted components X X
X Software change X X
X PCs not audited X X
X Security X X

X Installed Antivirus X X
X Installed Hotfixes X X

X PC whose screen savers are not password protect X X


X Software management X X

X Unauthorized software X X
X Not in latest version X X
X Not in minimal version X X
X Monitored software X X
X Software compliance X X

X Set software policies X X


X Reporting X X

X Reporting X X

X Administration X X

X Implementation guide

X Install collection point X X

X Software recognition database X X

X Activity X X

X Collection points X X

X Locations X X

X Departments X X

X Brand name / Publisher conversion X X

X Monitoring integration X X

X Inventory duplicates X X
Wizards Filters

X Discard X None
X Archived
X Celerons
X Celerons IBM <128Mo Win 95
X Dell
X Hard Drive < 4 GB
X Duplicated Computer Name
X Audited < 30 days
X Audited > 30 days
X Ram < 128 Mb
X Workstation without Antivirus
X Win 2000 without Hotfix Q323255
X Windows 95 or 98
X None
X Starts with A
X Excel < 128 Mo RAM
X PowerPoint on SP1

X None
X Windows 95 or 98
X None
X None
X None
X None
X None
X None
X None
X None
X None

X None
X None
X <200 MHz, <128 MB RAM, <2 GB Disk, <1 GB Free
X <133 MHz, <88 MB RAM, <360 MB Free
X Archived
X None
X None
X <300 Mhz, <128 MB RAM, <2 GB Disk, <1,5 GB Free
X None
X <200 Mhz, <256 MB RAM, <2 GB Disk, <1,5 GB Free
X <233 Mhz, <128 MB RAM, <760 MB Free
X <500 Mhz, <128 MB RAM, <760 MB Free
X <500 Mhz, <256 MB RAM, <2 GB Free

X <1 Ghz, <1 GB RAM, <2 GB Free


X <1 Ghz, <1 GB RAM, <40 GB Disk, <20 GB Free
X Archived
X None
X <2 Ghz, <2 GB RAM, <100 GB Disk, <50 GB Free
X Archived
X None
X <500 MHz, <256 MB RAM, <3 GB Free
X Archived
X None
X <1 Ghz, <1 GB RAM, <3 GB Free
X Archived
X None
X 32 bits | <1 GHz, <1 GB RAM, <40 GB Disk, <16 GB Free
X 64 bits | <1 GHz, <2 GB RAM, <40 GB Disk, <20 GB Free
X Archived
X None
X 32 bits | <2 GHz, <2 GB RAM, <100 GB Disk, <50 GB Free
X 64 bits | <2 GHz, <4 GB RAM, <100 GB Disk, <50 GB Free
X Archived
X None
X None
X None

X None
X None
X None
X None
X None
X None
X None
X For more than one Month
X None
X None

X None
X None
X None
X None
X None
X Sort versions
Enable X None
Disable

X None
X Estimated Volume fulfilled
X Estimated Volume unfulfilled

X None

X Close X Archived
X Reorganize X None

X Close X Archived
X Reorganize X None

X None

X None
X With counting AM / DISCO different at the End
X With Consolidated Systems
X With AM reconciled
X With Files removed in Pre-processing

X Discard X Archived
X None
X Duplicated Asset Tag
X Duplicate Computer Name
X Duplicated Serial Number
Views

X Last Inventory X
X List X
X Brand Name X
X Brand Name, BIOS X
X Brand Name, Model X
X Model X
X OS, OS Version X
X Collection Point X
X CPU Name, Speed X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Publisher X
X Publisher, Software X
X Publisher, Software, Long Version X
X Software X
X Software, Long Version X
X Collection Point, Publisher, Software X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Brand Name, Driver X


X Collection Point, Printer Name X
X Collection Point, Brand Name, Driver X
X Collection Point, Brand Name, Driver, Printer Name X
X Collection Point, Driver, Printer Name X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Brand Name X
X Brand Name, Driver X
X Driver X
X Collection Point, Brand Name, Driver X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Category, Component, Version X


X Category, Name X
X Category, Component, Name X
X Family, Component, Virus Definition X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Speed, Brand Name, Model X


X Speed, Model X
X Brand Name, Model, Frequency X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X RAM (MB) X
X RAM (MB), CPU X
X RAM (MB), OS X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Size X
X Size, CPU X
X Size, OS X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X Version, CPU X
X Version, RAM X
X Version, Long Version X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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X Publisher, Software, Version X


X Publisher, Version, Software X
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X Collection Point, Brand Name, Printer Name X
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X Driver X
X Server, Driver X
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X List X
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X List X
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X List X
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X List X
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X List X
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X List X
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X List X
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X List X
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X Publisher, Software X
X Publisher, Software, Computer Name X
X List X
X Software X
X Software, Computer Name X
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X List X
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X List X
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X Date X
X Date, Change X
X Computer Name, Date X
X List X
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X Date X
X Date, Component X
X Computer Name, Date X
X List X
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X Date X
X Date, Component X
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X Computer Name, Date X
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X Date, Category X
X Date, Category, Publisher, Software X
X Date, Category, Computer Name X
X Computer Name X
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X Date X
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X Antivirus, Version X
X List X
X Collection Point X
X Collection point, Antivirus, Version X
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X HotFix X
X OS, HotFix X
X OS, HotFix, Collection Point X
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X HotFix X
X OS, HotFix X
X OS, HotFix, Collection Point X
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X List X
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X Software, Collection Point X
X Collection Point, Software X
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X List X
X Software X
X Software, Version X
X Collection Point, Software X
X Collection Point, Software, Version X
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X List X
X Software X
X Software, Version X
X Collection Point, Software, Version X
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X List X
X Software X
X Software, Version X
X Collection Point, Software, Version X
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X Folder
X List

X List

X List

X Department
X List

X List

X Start: Month, Start: Day X


X Lot Number X
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X Asset Tag
X Computer Name
X List
X Serial Number
X Collection Point
Tabs

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
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Default printer
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Operating system
Hotfix
Boot
Services
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IP config
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Lotus Notes
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History of software installations
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Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
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USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email
Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Details (Dialog)
Equipment
Workstation
Dell
Memory slots
Video card
Screens
Disks
Default printer
Network printers
Local printers
USB peripherals
Components
Operating system
Hotfix
Boot
Services
Global variables
INI files
Registry database
Screen saver
Internet software
Instant messenger
Network components
IP config
Internet Explorer
Software
Office suite
Office software components
Outlook
Antivirus
Installed software
Other software
Lotus Notes
ODBC driver
System DSN
User DSN
Changes
History of software installations
Uninstalled software
Minor software update
Major software update
New components
Uninstalled components
Components change
Actions
Print
Close
Send by email

Dialog

Dialog

Details (Dialog)
List of temporary files
List of files removed in pre-processing
List of reconciled systems
List of consolidated software
List of updated systems
List of inserted systems

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