LAURA MARROQUIN

1271 Avenue C Apt B Ely, NV 89301

lolas_place1@yahoo.com (616) 634-9799
U.S. Citizen

My goal, as a professional, is to educate, guide and be there for my students and coworkers. I am capable
in working in all environments and look forward to showing my skills.

EDUCATION
Master in Educational Technology, Expected 5/2017
Webster University, online program
Created online portfolio http://lauramarroquinportfolio.weebly.com/
Associate of Applied Science in Supply / Material Management, 2009
Community College of the Air Force, Fairchild AFB, Washington
Bachelor of Arts in Education, 2005
Oakland University, Rochester, Michigan
Associate of Arts in Theater, 2000
Southwestern Community College, Dowagiac, Michigan
Scholarship Recipient; Student Ambassador

PROFESSIONAL EXPERIENCE
USDA FOREST SERVICE, Ely, NV, USA. Supervisor: Jerri Lynn Morrill, (775) 289-1925. Hours Per Week: 40.
Expanded Dispatch Recorder (5/2016 to 8/2016) This was a seasonal position
Related Skills: Dispatch & Logistics Support, Multi-line Phone Operation, Data Collection & Reporting,
Personnel & Equipment Management, Regulations Compliance, Services Support, Administrative Support,
Document Management, Dispatch Systems, Emergency / Non-Emergency Response
Supported fire and medical dispatch support operations including mobilization, demobilization, logistics support
by monitoring movement of aircraft, personnel and equipment in response to emergency and non-emergency
calls from citizens. Maintained compliance with local dispatch mobilization guides, planning documents and
policies and procedures.
Utilized multiple radio networks, frequencies and repeater systems to dispatch and track resources.
Calculated fires location, relayed important weather information to personnel, sent resources, printed and
displayed fire reports, and promptly handled requests including but not limited to personnel, equipment
and drinking water needs.
Manage and maintain accuracy of information by updating and revising resources lists, phone lists,
mobilization plans, internal dispatch guides and lists, and keeping detailed records related to fire response
and firefighting resources.

RURAL NEVADA DEVELOPMENT CORPORATION, Ely, NV, USA. Hours Per Week: 30.
Housing Programs Admin Assistant (5/2015 to 10/2015)
Related Skills: Program Management, Information & Records Management, Project Management Support,
Applications Management, Customer Service / Relations, Policy & Procedures Review, Program / Systems
Implementation, Regulations Compliance, Graphic Design, Application Documentation / Processing, Data
Research & Reporting
Contributed to department processes by overseeing weatherization, low-income housing and homeowner
rehabilitation programs. Streamlined office operations by aiding in implementation of office programs and
clerical systems, procedures and policies, and completing extensive administrative responsibilities including
application processing, database management, financial reporting and recordkeeping.
Increased program awareness and enhanced communications by collaborating and communicating
 regularly with title businesses, USDA, state and local governments and Inter-Tribal Council of Nevada.
Also designed fliers and brochures for housing programs.
Aided in project management initiatives by researching and gathering data, and contributing to
implementation of project strategies.
Screened applicants, notified them of eligibility status and worked with applicants and/or family members to
acquire all necessary documentation for processing.
Streamlined application processing by developing application tracking systems, managing eligibility
documentation, and maintaining city wide records of home owners and loan borrowers.

US AIR FORCE (USAF), FE Warren AFB, Wyoming, USA. Supervisor: Brian Satori, (307) 773-4935. Hours Per
Week: 45-50.
Unit Training Manager, E-5 (5/2013 to 10/2013, 5/2014 to 9/2014)
Related Skills: Training Program Management, Program Administration, Performance Tracking & Reporting,
Information / Data Management, Logistical Support / Planning, Resource Allocation, Record Keeping,
Communication Management, Logs / Reports, System Administration, Stakeholder Communications
Oversaw training program coordination and provided quarterly training status briefings to unit commander.
Facilitated unit training, testing, and qualification training. Maintained personnel training records. Served as
principal advisor on training, assignments, logistics, and scheduling operations; collaborated with flight chiefs
on training budget planning and administration.
Met aggressive organizational training mandate, achieving on-time completion of Sexual Assault training for
2.2K+ personnel.
Developed and presented orientation briefings to incoming personnel.

US AIR FORCE (USAF), FE Warren AFB, Wyoming, USA. Supervisor: Tony Scott, (307) 773-4671. Hours Per
Week: 40.
Supply Craftsman, E-5 (10/2013 to 5/2014)
Related Skills: Material Management, Logistics, Supply Chain, Inventory Control, Warehousing, Occupational
Safety & Health Administration (OSHA) Compliance, Request Analysis / Prioritization, Information / Data
Management, Logs / Reports, System Administration, Training / Education, Stakeholder Communications
Led inventorying, storage, and distribution of high-value equipment inventories supporting thousands of
personnel; managed 5 stockrooms with $1.2M in assets. Administered automated supply/stock management
systems and data.
Procured and controlled specialized supplies / equipment for security force of 90.
Revamped information management and record keeping processes for 400+ group records.
Slashed incidence of fraud and waste through comprehensive overhaul of supply accountability receipt
tracking systems.
Developed equipment reissue process to provide 1.1K personnel with mission-critical equipment.

US AIR FORCE (USAF), Fairchild AFB, Washington, USA. Supervisor: Angel Odle, (509) 247-5108. Hours Per
Week: 40.
Assistant NCO Battle Airman Management Systems, E-5 (2/2012 to 5/2013)
Related Skills: Asset Management, Inventory Control, Warehousing, Requirement Validation, Equipment
Issuance / Turn-In Processing, Request Receipt / Analysis / Prioritization, Information / Data Management,
Record Keeping, Communication, Logs / Reports, Training / Education
Managed Battlefield Airman Supply Program and $1.3M in assets while supporting Survival, Evasion,
Resistance, and Escape (SERE) training program. Played key role in managing 13K square feet of
warehousing space and $300K+ annual operating budget. Maintained 2K personnel training records.
Briefed 150+ SERE students each week in equipment / gear maintenance and accountability requirements;
validated equipment orders for 90 SERE Specialists.
Saved thousands in equipment replacement costs through innovative refurbishment efforts.
 Served as Government Purchase Card (GPC) Holder for $400K in operations and maintenance (O&M);
managed 200 purchases.
Completed combat survival training course and developed survival gear training sets for 1.5K students.
Administered section morale fund, raising funds for events and functions; played integral role in raising
$136K in charitable contributionsthe highest amount for the group and wing.

US AIR FORCE (USAF), Fairchild AFB, Washington, USA. Supervisor: Anna Martin, (509) 247-4761. Hours Per
Week: 40-45.
Commanders Program Administration Assistant, E-4 (8/2010 to 2/2012)
Related Skills: Administrative Operations, Program Management, Training / Instruction, Technical Support,
Information / Data Management, Record Keeping, Communication Management, System Administration
Provided a wide range of administrative services for commanders executive staff and provided support for
240+ personnel across 4 flights. Coordinated key facets of personnel orientation and performance
management. Maintained personnel records and ensured consistent confidentiality.
Selected to complete training and serve as Wing subject-matter expert (SME) for new performance
management systems; provided training and support to executive leadership team.
Processed 300+ performance reports and personnel actions with 100% accuracy.

US AIR FORCE (USAF), Fairchild AFB, Washington, USA. Hours Per Week: 40-50
Customer Support Journeyman, E-4 (8/2008 to 8/2010)
Related Skills: Logistical Support Request Analysis / Prioritization, Information / Data Management, Logistical
Support / Planning, Resource Allocation, Record Keeping, Communication Management, Logs / Reports,
System Administration, Training / Education, Stakeholder Communications
Maintained 17 bench stock accounts worth $203K; received and processed Defense Reutilization & Marketing
Office (DRO) requests. Maintained operational data in Enterprise Solution-Supply (ESS) system.
Flawlessly managed 1.7K issue requests; achieved and sustained 98.9% fill rate.
Identified and corrected 35+ supply processing transaction issues.
Overhauled bench stock training curriculum and provided training to 18 custodians.

US AIR FORCE (USAF), Fairchild AFB, Washington, USA. Hours Per Week: 40-50.
Aircraft Parts Store Apprentice, E-3 (12/2006 to 8/2008)
Related Skills: Asset Management, Inventory Control, Logistical Support / Planning, Request Analysis /
Prioritization, Information / Data Management, Record Keeping, Communication Management, Logs / Reports,
Stakeholder Communications, Radio Communications
Procured, processed, and distributed $2.3M in mission capable (MICAP) parts supporting 6 KC-135 aircraft;
coordinated logistics in concert with diverse DOD agencies. Held collateral role as Land Mobile Radio
Custodian; provided radio communication support for maintenance personnel during air missions.
Drove a 60% increase in aircraft parts availability.
Played instrumental support role in attainment of 97% logistics departure rate in advance of Operation
Enduring Freedom (OEF) deployment for KC-135 aircraft.
Expedited procurement and transportation of MICAP assets to save 419 hours.

I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in
good faith. 1 February, 2017