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City of Oakland
Public Works Agency Call Center
Service Request 188054
Assigned To LONESTAR, DAVID

Service Request Information

Request Number: 188054

Description: Sewers - Overflowing sewers main
Problem Address: 512 SPRUCE ST
Category: SEWERS
Date / Time Reported: 7/23/2008 1:59:04 PM
Service Priority: 3 - Medium
Submitted To: LONESTAR, DAVID
Initiated By: PWACALLCENTER
Status: Closed
Associated Cityworks Project:
Council District: CCD2

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
7/23/2008 1:59:04
PM

Related Work Orders:

Work Order Id Category Description Submit To WO Status

Q&A & Comments:

7/23/08 - OVERFLOWING SEWERS MAIN (BACK OF THE HOUSE) @ 512 SPRUCE ST - CM (TEMP)
Resolution: 7/23/08 DISPATCHED TO #185 @ 2:02 P.M. LBUTLER-TEMP Rodded m/s to unplug stoppage. Large
cave next to m/h, dye test positive pipe in m/h coming from 512 spruce st. s/s broken down under niebors garage.
Note: Broke 130' of rods of #188. Retried + cut up
Initiated By: PWA CallCenter
Submitted To: David Lonestar
Closed By: David Lonestar

Public Works Agency Call Center | (510) 615-5566

www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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City of Oakland
Public Works Agency Call Center
Service Request 526400
Assigned To JONES, ANTHONY C

Service Request Information

Request Number: 526400

Description: Sewers - Blockage
Problem Address: 512 SPRUCE ST
Category: SEWERS
Date / Time Reported: 6/30/2014 1:22:54 PM
Service Priority: 1 - Emergency
Submitted To: JONES, ANTHONY C
Initiated By: WONG, JASON
Status: Closed
Associated Cityworks Project:
Council District: CCD2

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
6/30/2014 1:21:18
PM

Related Work Orders:

Work Order Id Category Description Submit To WO Status
609616 SEWERS Sewers - Clean - RUSHING JR., Closed
Hand Rod HENRY
609663 SEWERS Sewers - Back TRUJILLO, Closed
Up DAVID V

Q&A & Comments:

By WONG, JASON: 6/30/2014 1:22:55 PM
CITIZEN REPORTING A SEWER BACK UP, AT 512 SPRUCE ST.
Caller:
Q: Is the sewage outside or inside the house?
A: Outside
Q: Where is it coming from?
A: Other
Q: Is the flow steady or intermittent?
A: Don't Know / No Answer
By WONG, JASON: 6/30/2014 2:01:25 PM
CALL CENTER DISPATCHED TO 186E.

Public Works Agency Call Center | (510) 615-5566

www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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City of Oakland
Public Works Agency Call Center
Service Request 670076
Assigned To JONES, ANTHONY C

Service Request Information

Request Number: 670076

Description: Sewers - Blockage
Problem Address: 512 SPRUCE ST
Category: SEWERS
Date / Time Reported: 7/22/2016 11:51:55 AM
Service Priority: 1 - Emergency
Submitted To: JONES, ANTHONY C
Initiated By: CRIDDLE, DEON
Status: Closed
Associated Cityworks Project:
Council District: CCD2

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
7/22/2016
11:48:38 AM

Related Work Orders:

Work Order Id Category Description Submit To WO Status
780052 SEWERS Sewers - Visual PANICHELLI, Closed
Assess Main MARIO J
780170 SEWERS Sewers - Odor RUSHING JR., Closed
Investigate HENRY

Q&A & Comments:

By CRIDDLE, DEON: 7/22/2016 11:51:55 AM
CITIZEN IS REPORTING A RAW SEWAGE LEAK, LOCATED AT 512 SPRUCE STREET. CITIZEN WOULD LIKE TO
BE CONTACTED AS WELL.
Caller:
Q: Is the sewage outside or inside the house?
A: Outside
Q: Where is it coming from?
A: Other
Q: Is the flow steady or intermittent?
A: Intermittent
By CRIDDLE, DEON: 7/22/2016 12:53:49 PM
REPORTED TO JOSEPH KNIGHT

Public Works Agency Call Center | (510) 615-5566

www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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City of Oakland
Public Works Agency Call Center
Service Request 727576
Assigned To GONZALEZ, JUAN

Service Request Information

Request Number: 727576

Description: Sewers - Blockage
Problem Address: 512 SPRUCE ST
Category: SEWERS
Date / Time Reported: 4/25/2017 9:50:12 AM
Service Priority: 1 - Emergency
Submitted To: GONZALEZ, JUAN
Initiated By: DOUGLAS, BREANNA
Status: Open
Associated Cityworks Project:
Council District: CCD2

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
4/25/2017
9:47:19 AM
SRFirstName NOT 4/27/2017
SRLastName PROVIDED 2:38:53 PM

Related Work Orders:

Work Order Id Category Description Submit To WO Status
840231 SEWERS Sewers - Visual GONZALEZ, Work Complete
Assess Main JUAN

Q&A & Comments:

By DOUGLAS, BREANNA: 4/25/2017 9:50:13 AM
CITIZEN IS REPORTING SEWER LEAK ON THE SIDE OF PROPERTY AT 512 SPRUCE ST.
Caller:
Q: Is the sewage outside or inside the house?
A: Outside
Q: Where is it coming from?
A: Don't Know / No Answer
Q: Is the flow steady or intermittent?
A: Intermittent
By DOUGLAS, BREANNA: 4/25/2017 9:51:43 AM
CITIZEN REQUEST CALL BEFORE ARRIVING TO ENSURE PROPERTY ACCESS. 415-490-7978.

By DOUGLAS, BREANNA: 4/25/2017 9:54:15 AM

REPORTED TO 5969.

Public Works Agency Call Center | (510) 615-5566

www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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City of Oakland
Public Works Agency Call Center
Service Request 728337
Assigned To SUPERVISOR, SEWERS

Service Request Information

Request Number: 728337

Description: Sewers - Blockage
Problem Address: 512 SPRUCE ST
Category: SEWERS
Date / Time Reported: 4/28/2017 8:30:16 AM
Service Priority: 1 - Emergency
Submitted To: SUPERVISOR, SEWERS
Initiated By: OLORTEGUI, ARTURO
Status: Closed
Associated Cityworks Project:
Council District: CCD2

Caller Information:
Name Home Phone Work Phone Other Phone Cell Phone Date & Time Of Customer Email
Call
4/25/2017
9:47:19 AM

Related Work Orders:

Work Order Id Category Description Submit To WO Status
841253 SEWERS Sewers - Clean - LOZANO, Closed
Flush ARMANDO A

Q&A & Comments:

By OLORTEGUI, ARTURO: 4/28/2017 8:30:16 AM
CITIZEN IS REPORTING A SEWER BLOCKAGE AT 512 SPRUCE STREET. PER CITIZEN, A PLUMBER
INSPECTED HER SEWER CONNECTION AND INFORMED HER THAT THE BLOCKAGE IS NOT ON HER
LATERAL.
Caller:
Q: Is the sewage outside or inside the house?
A: Inside
Q: Where is it coming from?
A: Other
Q: Is the flow steady or intermittent?
A: Don't Know / No Answer

Public Works Agency Call Center | (510) 615-5566

www.oaklandpw.com | pwacallcenter@oaklandnet.com | Mobile app: SeeClickFix

The City of Oakland Public Works Agency is an American Public Works Association Accredited Agency.

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