Beruflich Dokumente
Kultur Dokumente
Gary Jackson
Integration
Professional Integration Services
Services
HP 3PAR Storage Assessment Service HP Data Backup & Recovery 3PAR Data Backup
HP Storage Data Migration for 3PAR HP Business Continuity /3PAR Disaster Recovery
Service 3PAR Upgrade Planning (custom quote statement of work
HP Enhanced Implementation for SANs service)
HP Assessment for SANs 3PAR Magazine Shuffle (custom quote statement of work
HP Data Sanitization service)
HP Relocation Service/3PAR Relocation
3
HP 3PAR Storage System
OPTIMIZED Care Typically P10000 (V) Class or Deal Values >$500K
4
Support Plus 24 (Mandatory Minimum
Support level)
Reactive only i.e. Fix on fail
24x7 response
Hardware 4 hour on-site
Software 2 hour call-back
Software LTU and RTU
Itis basically a warranty uplift and is usually sold
as a three, four or five year deal
Givesuniform service levels for the deal period as
opposed to simple warranty
Basic Care.
Support Plus 24 + Proactive Select Credits*
Everything in Support Plus 24 as well as
Support +24... Mandatory Minimum Support level... Suitable for F Class and
non complex environments, customer MUST be made aware of the
deliverables so that no mismatch of expectation occurs
9 3 October 2011
3PAR Services at a glance
Monetary cost of downtime may Cost of downtime critical to the
be low but ability to trade highly business in both /hr and or
important. reputation in the marketplace.
11
Why I&S for 3PAR?
12
Data Migration
13
HP 3PAR Storage System
Up-sell Opportunities (just a few examples)
HP Storage Data
For expertise and tools to migrate data across a data
Migration for center or around the globe
3PAR Service
16
THANK YOU