HAI DINH Worcester MA

(508) 873-2270 hai.d.dinh@hotmail.com

Professional Summary
A highly motivated and dependable individual with 6 years of experience in the professional
workforce. Have a collective and diverse working experience in government, military, security,
sales, marketing, management and healthcare. Currently a full-time student (Senior Year) at
Nichols College for a Bachelor of Science in Business Administration with a concentration in
management study. Have a specialize skill in foreign language, Vietnamese (Native) and
Cantonese (Intermediate). Able to perform in leadership and management role, as well as
complete workload/ project within require deadline. Have a strong and efficient ability to
communicate/ negotiate with customers, clients and management team.
Employment Experience
Case Manager (Substance Abuse/ Psychiatry) 1/04/16 Present
UMass Memorial Hospital Worcester, MA
Maintain confidential information, medical record, treatment plan and personal information of
clients
Manage caseloads of 10-12 clients with minimum supervision and participate in leadership role
during team meetings
Ability to completed and meet paperwork deadline required by DMH
Certified as a translator for ethical Vietnamese clients within the organization
Auto Salesman January 2013 May 2016
Affordable Auto Exchange (took a 1 yr. leave of absent 14-15) Massachusetts
Established relationship with new customers

Negotiated delivery and price variations

Effectively took care of relevant paperwork in a timely manner

Advised customers regarding payment options such as loans and leasing banking terms

Kept up to date on changes in pricing, leasing programs, campaigns and tradeshows

Executive Protection Officer/ Armed Escort February 2015 2/09/16

Security Contract Imperial Security (Cases Base) Massachusetts
Maintained composure in dealing with authorities, executives, clients, staff and the public
occasionally under conditions of urgency and in pressure situation
Performed in leadership role during field operation and lead a team of 2 to 4 personnel
 Ability to handle multiple tasks concurrently
Armed escort of high-profile clients and high value assets ($100,000-$200,000 worth of jewelry)
Information security and confidentially

Security Contractor (Armed) February 2014 January 2015

Triple Canopy (contract for Department of State) Kandahar, Afghanistan
Provided security escort and protection services for U.S. government assets on foreign
soil
Obtained and maintained security Top Secret Security clearance throughout assignment
Performed intelligence collection assignments on ground base level among local
populace
Ability to work within a team under hostile environment and make quick decision under
stressful situation
Infantryman/ 11B - (Direct Combat Personnel) Enlisted: January 2011
United States Army Honorably Discharged Fort Benning, GA
Performed as a member of a direct fire team of 10 personnel in operational field
Conducted patrol, reconnaissance missions and protect government site within hostile
working environment
Highly discipline and with the ability to make decision quickly under stressful situation
Participated in leadership position, military operations and exercises
Education/ Skill and Certification
Nichols College Dudley, MA
Bachelor of Science in Business Administration, expect December 2017
GPA: 3.1
Massachusetts State License to Carry Expiration: 7/14/19
Issuer: Worcester Police Department
Status: Unrestricted/ Active

Foreign Languages Trilingual

English, Vietnamese (Native) and Cantonese (Intermediate)