CHAPTER 1

THE PROBLEM AND ITS SETTING

ABSTRACT

The aim of this paper is to study sports services of Nueva Ecija University of
Science and Technology and its impact and levels of satisfaction among the
students of College of Architecture. Using survey method, the researchers collect
the data from the random students in every year level of the college. The total
sample size is 229 from different year levels. The analysis of the data is represented
in tabular form for easy evaluation of the sports facilities, services, clubs or sports
units and the non-monetary benefits gained by the students.

The students of the college of architecture are overall moderately satisfied

with the universitys sports services. Ranking first in the students satisfaction is
facilities and equipment and lastly non-monetary benefits. There is only a slight
different between the students satisfaction rate in each category but all came down
to only one level of satisfaction which is moderately satisfied. The students think
that the university is capable of holding sports game and events, casual or not, but
still lack few things to completely satisfy the students. This results to slow growth of
the well-being of the students in terms of non-material aspects.

Also, the researchers recommended some remarks in the improvement for

better sports services to provide for the students.

INTRODUCTION

Education is the vital foundation of our civilization; without it our society, as

we know it, would no longer exist. Because of this, the amount of research
conducted on all aspects of the educational realm is abundant. Sports, and other
extracurricular activities, have persistently been explored for their effects on
students (of any age) and their academic work. This is important to educational
studies because it brings two aspects of schoolingathletics and attendance
together.

Sport in today's society is more popular than probably ever imagined. Large
numbers of athletes participate in a variety of colleges as sport becomes more of a
fixture in the lives of Filipinos. Sports activities have been gaining a great
momentum in Nueva Ecija University of Science and Technology. The lack of
services is a major detrimental factor in the development of sports in the university.
Physical, mental, and moral health go together. These are foundational beliefs in
modern society.

The survey is administered as part of the universitys status on sports

facilities and services. The conducted survey aims at collecting information on how
architecture students perceived their satisfaction regarding this matter. For sports,
it is becoming increasingly important to develop and improve sports facilities
services in the university to attract more participants and meet as much as possible
the highest level of satisfaction of the students.

The survey questionnaire has been designed to measure the level of

satisfaction of architecture students in the sports services in the university. As well
as measuring overall levels of perceptions, it provides data on services, facilities
and equipment, clubs or sports units and non-monetary benefits. In addition, the
questionnaire has been designed to enable analysis of the data by year and section.

STATEMENT OF THE PROBLEM

The study aimed to demonstrate the extent of sports services in Nueva Ecija
University of Science and Technology in terms of sports facilities and equipment,
services, sports club/units and its non-monetary benefits. Specifically, the following
research questions were addressed:

1. How was the level of satisfaction of architecture students in sports services in

terms of;
 a) facilities and equipment;
b) services;
c) clubs or sports units; and
d) non-monetary benefits

2. What sports services did the architecture students perceived to be the most
satisfying?
3. Is there a significant difference between the students level of satisfaction in
each of sports service category?

HYPOTHESIS

The following hypotheses are formulated to address some of the research questions:

1. The students are all satisfied in terms of services, facilities and equipment,
clubs or sports units and non-monetary benefits.
2. The architecture students perceived their high satisfaction in non-monetary
benefits.
3. There is a significant difference between the students level of satisfaction in
each of sports service category.

CONCEPTUAL FRAMEWORK

Boosting participation in sport can generate a variety of benefits. Sport can,

and does, make a profound and positive impact on individuals, communities and
wider society. The researchers will conduct a survey questionnaire to keep a critical
eye on the existing view about sports services. The aim is to provide the information
needed to make the best strategic decisions.

This survey study will examine the effects or impact of sports services in the
university among architecture students. It will attempt to determine the level of
satisfaction regarding on certain questions. This survey is conducted in order for the
improvement of sports services in the university.
SIGNIFICANCE OF THE STUDY

It was mans desire for a healthy pastime and a method of self-evaluation and
competition that gave birth to sports. Some people may think that sports and social
activities are not important for students. It is understandable that most of the
university and college students are keen on sports. The university has the
responsibility to improve sports services which have been always overlooked.
Thus, the significance of the study is that it can give informational data about
the perception of the students in sports services occurring in the university. It can
be the way for the improvement of services that the university offers on students.
Also, this study is also significant and acts as a basis for the future researches that
will happen.

SCOPE AND DELIMITATION

The population of respondents was of adequate size to provide more

comprehensive questionnaire responses. There are 229 architecture students from
different year levels are the respondents in the study. The architecture students
surveyed in the study completed the questionnaire accurately and honestly. The
satisfaction scale questions in the survey measure the level of satisfaction of
students in the sports services occurring in the university. A limitation inherent in
this type of research may be that it is not possible to determine mathematically
whether the conclusions of the research can be generalized to other.
However, the study may be expected to be relevant for illustrating the current
condition of sports services in the university in terms of services, facilities and
equipment, clubs or sports units and non-monetary benefits.
 CHAPTER 2
REVIEW OF RELATED LITERATURE

LOCAL

Ateneo de Manila University

The Ateneo de Manila university currently houses two major sports facilities
that are also regularly used by the various units in the University. These are the
newly renovated Ateneo Swimming Pool as well as the Covered Courts. Its use is
mostly confined to the above mentioned purposes . There are also occasions when
the facilities are used for other purposes ( such as general assemblies, gatherings )

The Ateneo de Manila University is one of the most popular school in terms of
sports field. The university develops the skills of the students in different sports and
games with their schoolmates, faculties and co-players as a way of communication
and socialization. One of the best in terms of the university sports facilities are the
way they trained their students, how the students gain knowledge and experience
that sports and other related activities will increase their physical, mental and social
development.

DLSU-Manila

DLSU-Manila is a member of the University Athletic Association of the

Philippines (UAAP), National Capital Region Athletic Association (NCRAA), University
Games (UNIGAMES) and other prestigious tournaments and invitationals, both local
and international. La Salle competes in more than 12 intercollegiate sports. There
are sports varsity teams in Athletics, Badminton, Basketball, Chess, Fencing,
Football, Judo, Lawn Tennis, Softball, Swimming, Taekwondo, Table Tennis, Volleyball,
and the Pep Squad.
 Clubs have also been organized to harness students talents. These clubs
include Arnis Team, Dragon Boat Team, Hockey Club, Iron Works Club, Karatedo
Club, DLSU Rowing, Sarian and the Yonshinkan Aikido Club.
FOREIGN

University of Worcester

The applied sports degree will be taught in a wide range of environments

including the laboratory, lecture theatre, gymnasia and sports field. There are a
wide choice of themes for you to follow, such as physical activity and health,
coaching, sports performance and management of sport.

Regional Sports Development and Coaching Officers are based on campus.

The students will benefit from excellent facilities, including the Worcester Sport
Performance Centre, designated by UK Sports Institute (UKSI) as a regional provider
of Sport Science Support, while the University of Worcester is a Sports Coach and
Regional Coaching Centre.

BA (Hons) Sports Studies

The BA sports Studies course is underpinned by academic theory

predominately through the paradigms of the social sciences and management. The
BA Sports Studies course combines theory and practice (praxis) together with the
necessary skills required in the workplace. It will involve industry-related scenarios
and the chance to collect data in real life sport related settings. In this way you will
develop and apply the skills of critical evaluation to eventually become a self
directed, independent learner. You will need to have a passion for physical activity,
the commitment to study sport in an academically challenging way and have the
desire to develop intellectually as you progress through the programme.
 CHAPTER 3
RESEARCH METHODOLOGY

The survey is conducted using personal distribution of survey sheets and as

such, the copy of questionnaires is useful in presenting the rationale analysis.
All of the information we gather is vital to the University as it informs and
details sports services in the school that provides us with a rich data source to
model the potential impact of Sports services. The findings of the surveys are based
on responses from 229 random Architecture students. Our respondent responses to
our survey make clear impact of sports services programs in the university can be
significant and profound.

SAMPLE SIZE

The following table shows the sample size taken from the population of
college of architecture.

YEAR SAMPLE SIZE

1st year 85
2nd year 55
3rd year 28
4th year 31
5th year 30
TOTAL 229

The student ranked each category in terms of their level of satisfaction as

highly satisfied, satisfied, moderately, satisfied, unsatisfied and highly unsatisfied.
The weighted mean of each category are then computed to represent the college of
architecture students as a whole in analyzing their level of satisfaction for the
universitys sport services
The following table shall be the basis for interpreting each averaged category.

Weight/Numerical Numerical Verbal

Value Response Interpretation
4.5 and above 5 Highly Satisfied
3.5 4.49 4 Satisfied
2.5 3.49 3 Moderately Satisfied
1.5 2.49 2 Unsatisfied
Below 1.5 1 Highly Unsatisfied
 CHAPTER 4
DATA PRESENTATION AND ANALYSIS

Table 4.1
LEVELS OF SATISFACTION IN TERMS OF FACILITIES & EQUIPMENT

WEIGHT VERBAL
RAN
ITEMS ED INTERPRETATIO
K
MEAN N
Moderately
Accessibility of sports location 3.4 1.5
Satisfied
Moderately
Cleanliness and maintenance 3.1 3.5
Satisfied
Moderately
Capacity to hold events 3.4 1.5
Satisfied
Moderately
Accessibility of equipment 3.1 3.5
Satisfied
Moderately
Sufficiency of sports equipment 3.0 5
Satisfied
Moderately
AVERAGE WEIGHTED MEAN 3.2
Satisfied
According to the table, the university primarily but not completely satisfied the
students in having facilities that are accessible and have capability to hold events.
Both tied at rank 1 with an average of 3.4. The architecture students also perceive
that the university is somewhat insufficient of sports equipment that they feel just
moderately satisfied. It shows by being ranked last at 3.0 weighted mean. These
students are interested in sporting activities but it would be more fun for them if
they can actually play formal or casual games without being held back by lack of
equipment.

Table 4.2
LEVELS OF SATISFACTION IN TERMS OF SERVICES

VERBAL
WEIGHT RAN
ITEMS INTERPRETATIO
ED MEAN K
N
Organization of sports events 3.4 Moderately 3
 Satisfied
Announcements of sporting
3.5 Satisfied 1.5
activities
Information of game schedules 3.5 Satisfied 1.5
Accommodation of participants Moderately
3.3 4
and spectators Satisfied
Moderately
Impacts on students interest 3.1 5
Satisfied
Moderately
AVERAGE WEIGHTED MEAN 3.36
Satisfied
The students are satisfied on how the university informs those regarding
sports events and game schedules as both ranked first with each having a weighted
mean of 3.5. The impact of services on students interest got the lowest satisfaction
rate of 3.1 and but still moderately satisfying. This shows that the students are
always up-to-date for the upcoming events but not fully persuaded by the spirit of
sports activities due to lack of promotion materials and encouraging endorsements.

Table 4.3
LEVELS OF SATISFACTION IN TERMS OF CLUBS/SPORTS UNITS

VERBAL
WEIGHT RAN
ITEMS INTERPRETATIO
ED MEAN K
N
Moderately
Activeness of the clubs 3.3 2
Satisfied
Moderately
Accessibility of the offices 3.2 4
Satisfied
Moderately
Persuasiveness in recruitment 3.2 4
Satisfied
Orientation on the benefits in joining Moderately
3.2 4
team/individual sports Satisfied
Moderately
Information for tryouts 3.4 1
Satisfied
Moderately
AVERAGE WEIGHTED MEAN 3.26
Satisfied

The students are all moderately satisfied in the categories of the sports clubs
or units but they are more satisfied on the university sports clubs or units giving
information for their tryouts ranking first at 3.4 weighted mean. Least on their
satisfaction are accessibility to the sports office and the information on the benefits
and persuasiveness in recruitment all with a weighted mean of 3.2. It seemed that
the students never miss announcements for tryouts and also they are satisfied but
not quite on the how the officers encourage those students to join and explain well
how they could benefit on joining. Students who want to join a sports club are also
affected on how to personally contact the officer/s-in-charge, this greatly influence
the interest of students in joining different sports club.
 Table 4.4
LEVELS OF SATISFACTION IN TERMS OF NON-MONETARY BENEFITS

VERBAL
WEIGHT RAN
ITEMS INTERPRETATIO
ED MEAN K
N
Moderately
Way of boosting morale 3.4 4.5
Satisfied
Moderately
Physical and health development 3.4 4.5
Satisfied
Improvement of sports talents and
3.5 Satisfied 2
potentialities
Sociability to other sports
3.5 Satisfied 2
enthusiasts
Practicing sportsmanship 3.5 Satisfied 2
Moderately
AVERAGE WEIGHTED MEAN 3.46
Satisfied

Students are more satisfied on how they develop their sense of

sportsmanship and sociability with others. Being involved in sports also practices
the students potential in different sports that could make them better players, co-
players as well as better individuals. The students also think that the university
sport services are somehow giving them a boost of their morale and confidence;
and also contribute to the health and physical development. This shows in the result
of the table as practicing and improvement of sports talents, potentialities and
sportsmanship rank first at 3.5 weighted mean; boosting of morale, physical and
health development proceed with a weighted mean of 3.4.

Table 4.5

LEVELS OF SATISFACTION IN TERMS OF OVERALL SPORTS SERVICES

VERBAL
WEIGHTED RAN
ITEMS INTERPRETATIO
MEAN K
N
Moderately
Facilities & Equipment 3.2 4
Satisfied
 Moderately
Services 3.36 2
Satisfied
Moderately
Clubs/Sports Units 3.26 3
Satisfied
Moderately
Non-Monetary Benefits 3.46 1
Satisfied
OVERALL SPORTS
3.32 Moderately Satisfied
SERVICES
The students of the college of architecture are overall moderately satisfied
with the universitys sports services. Ranking first in the students satisfaction is
facilities and equipment and lastly non-monetary benefits. There is only a slight
different between the students satisfaction rate in each category but all came down
to only one level of satisfaction which is moderately satisfied. The students think
that the university is capable of holding sports game and events, casual or not, but
still lack few things to completely satisfy the students. This results to slow growth of
the well-being of the students in terms of non-material aspects.
 CHAPTER 5
CONCLUSIONS AND RECOMMENDATIONS

CONCLUSION

Based on the results shown in the tables, most of the architecture students
are concerned in sports facilities and equipment. They are aware about it. It seeks
to investigate the importance of facilities and equipment, concern with the
students. They are moderately satisfied with the sports facilities which provided by
the school. In terms of benefits, especially the non-monetary benefits, they are
moderately satisfied about it but it has the least rank among all the categories
concern with sports. As a result, the architecture students are moderately satisfied
in sports provided by the school. Even though it is not that just good feedback for
the school because it means they should have lot or improvements to satisfy the
student's needs.

RECOMMENDATION

The school can make a step on how they should react according to the
feedbacks of the students with the sports services that they provided. All things
concern with sports requires good maintenance planning and execution in order to
be effective. This is because good maintenance planning and execution can trim 15-
30% off operating expenses which flows directly to the bottom line. They may set
measureable objectives so that progress during a set period can be monitored.
Objectives could be reasonable and show a progression of improvement in critical
areas. The school could improve everything that is concern in sports including the
facilities, equipment, services, clubs and non-monetary benefits. Sometimes all of
the students think about the benefits if they join in anything that concern about
sports; and also if the sports equipment that they need are accessible or available.
 REFERENCES

Ateneo de Manila University

http://www.ateneo.edu/university/sports-facilities

DLSU-Manila

http://www.dlsu.edu.ph/athletics/

University of Worcester

http://www.worcester.ac.uk/courses/sports-studies-bsc-hons.html

BA (Hons) Sports Studies

http://www.beds.ac.uk/howtoapply/courses/undergraduate/sports-
studies#sthash.YCpw0DFe.dpuf