CT006-3-1-CITW - Computing and IT in the Workplace

Tutorial 7 Enterprise Computing

SECTION A

Definition Questions
1. Portal

SECTION B

Review Questions

1. The term _________ commonly describes a business or venture of any size.

2. __________ involves the use of computers in networks, such as LANs or WANs, or series of interconnected networks
that encompass a variety of different operating systems, protocols, and network architectures.

3. A typical enterprise consists of hundreds of operating entities, called ________ including departments, centers, and
divisions.

4. _________ are employees who are responsible for coordinating and controlling an organizations resources.

5. An _________ is a set of hardware, software, data, people, and procedures that works together to produce information.

6. ___________ is a system that manage one or more human resources functions.

7. A _____________ is a system that serves as a central repository for the tasks of the marketing functional unit.

8. ___________ are systems that provide forecasting for inventory control, manage and track shipping of products, and
provide information and analysis on inventory in warehouses.

9. The overall technology strategy often is referred to as the ______________ of a company.

10. ______________ is an information system that enables employees to perform tasks using computers and other
electronic devices, instead of manually.

11. Many people initially referred to the functions of a TPS (transaction processing system) as ______________

12. A ____________ is an information system that generates accurate, timely, and organized information so managers and
other users can make decisions, solve problems, supervise activities, and track progress.

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 Figure 14-5

13. A __________ is an example of which is shown in Figure 14-5, is a collection of links, content, and services presented
on a Web page and designed to guide users to information they likely are to find interesting for their particular job
function.

14. A standard portal is shown in Figure 14-5, and the customization of a users pages within such a portal to meet their
needs is called _______________

15. A ______________ is a huge database that stores and manages the data required to analyze historical and current
transactions.

16. An ___________ is the portion of a companys network that allows customers or suppliers of a company to access
parts of an enterprises intranet.

17. ______________ include a relatively new set of software technologies that allows businesses to create products and
B2B (business-to-business) interactions over the Internet.

18. A ______________ is a defined process that identifies the specific set of steps involved in completing a particular
project or business process.

19. When a mobile user, remote office, vendor, or customer connects to a companys network using the Internet, a(n)
_________ provides them with a secure connection to the company network server, as if they had a private line.

20. _______________ occurs when retailers use the Web to sell their products or services.

21. _________________ allows users to pay bills from their computer, that is, transfer money electronically from their
account to a payees account such as the electric company or telephone company.

22. With _________________ users invest in stocks, options, bonds, treasuries, certificates of deposit, money markets,
annuities, mutual funds, and so on without using a broker.

Figure 14-2

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23. An _____________ such as that shown in Figure 14-2, is a strategy that focuses on the availability, protection,
organization, and backup of storage in a company.

24. _____________ pack a complete computer server, such as a Web server or network server, on a single card, or blade.

25. _______________ are systems that continue running and performing tasks for at least 99 percent of the time.

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