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used to build an e-

business
infrastructure within
an organisation and
technologi with its partners
Learning objectivesOutline the
es
hardware and
requirement
software
s
necessary to
enable employee
access to the
Internet and
hosting of

What are the practical risks to the organization


Issues for managers of failure to adequately manage
e-commerce infrastructure?
How should staff access to the Internet be
managed?

Internet infrastructure components


Physical and network infrastructure components
of the Internet (Levels IV and II)

Home pc
(client)

Access by:
phone line or
cable

Local ISP; The internet


(Global ISPs)

Access by:
Business e-
leased line or
mail or web
phone line
server

Business
PCs
Information exchange between a web browser and web server
(clients
1. Client PC running web ISP; The User requests page;
browser internet httpget communication

Server running web Transaction log


server software file
HTML and graphics files

Database and applications


servers

Server running
ISP; The Server returns page
2. web server
internet requested; http send
software
communication

Client PC running
web browser

History of the Internet

Intranets and extranets The relationship between intranets, extranets and


the Internet
The
marketing internet The world
extranet

intranet Suppliers,
customers,
collabolators

TCP/IP protocol Data (part of e-mail TCP packet IP packet


or web page breaks up and (addressin
recombines data g
into/from packets information

URLs and domain names


Web addressess
http://www.domain-
name.extension/filenam
e.html

the following .com


extensions or .co.uk, .uk.com
global top level .org or .org.uk
.gov
domains stand
.edu, .ac.uk
for .int
net
HTML and XML biz
info
A standard format used to define the text
and layout of web pages. HTML files usually
have the extension .HTML or .HTM
HTML (Hypertext Markup Language)

XML or eXtensible Markup Language


A standard for transferring structured data,
unlike HTML which is purely presentational

Home page index.html for The B2B Company in a web


HTML Example
browser showing HTML source in text editor

XML example Product>


<Action Value5Delete/>
<ProductID>118003-008</ProductID>
</Product>
<Product Type5Good
SchemaCategoryRef5C43171801>
<ProductID>140141-002</ProductID>
<UOM><UOMCoded>EA</UOMCoded></UOM>
<Manufacturer>Compaq</Manufacturer>
<LeadTime>2</LeadTime>
<CountryOfOrigin>
<Country><CountryCoded>US</CountryCoded
></Country>

Differing use of applications at different levels in Strategic


a company

Tactical management
Interpriseresource
planning applications
keys Operasional
Knowledge management management
software infrastructure requiring management
Elements of e-business
Data warehousing; data
mining
Mobile access platforms

The main features are:


3G mobile example Dual mode 2G/3G device supporting data upload
of 64 kbps and download of 384 kbps (used for
videos), 65,536 colour display of 46 x 57mm (132
x 162 pixels)
Web browsing
Two cameras for picture and video
Download and playing of audio and video e.g
football
Supports MPEG4 and WMA files
Download and play games using JAVA(TM)
technology

iDTV interactive TV