TIEN NGUYEN

tiennguyen.nltt@gmail.com 78 Milton Road, Southampton, SO15 2HR (+44) 7784 285576

A meticulous, well-organized and versatile undergraduate with impeccable integrity and work ethic. A fast learner
with adaptive capacity, strong cross-cultural sensitivity and hands-on experience in different aspects of business.
Currently looking for new reference groups to put into practice acquired knowledge and skills in human resources
management and project management in professional context.

EDUCATION AND TRAINING

Lahti University of Applied Sciences, Lahti, Finland Aug. 2014 May. 2018 (expected)
Bachelor of Business Administration (BBA); Concentration in International Business
Courses conducted in either English (majority) or Finnish

IELTS, 8.0 Dec. 2016

WORK EXPERIENCE

Elite Prep, Hanoi, Vietnam Jun 2015 - Present

The first Vietnamese tutoring and test prep center to provide Virtual English Courses
Co-Founder/Head, Human Resources & Marketing/Lecturer
Determining staffing needs in cooperation with other members of the executing board and performing skype
interviews with candidates to select qualified participants
Creating job descriptions to attract quality lecturers and marketing staff
Assigning tasks and managing performance of current 10 part-time lecturers and 20 digital marketing interns
Following up on performance concerns and disciplinary actions with staff members
Matching lecturers with students based on specific needs and weaknesses
Representing the company at professional conferences and online seminars
Designing, preparing and developing teaching materials

Private Entity, Online Feb. 2015 Jun. 2016
Chief Translator
Unified and trained a team of seven non-professional translators to read through and rewrite original English
course books in Vietnamese (2000 pages/ 2 months)
Rendered precise concepts and meanings between English and Vietnamese following each languages
peculiarities
Proofread and edited final translated versions to provide grammatically correct and well-expressed documents

LAMKO (Students Union), Lahti, Finland Dec. 2015 May 2016
Head of Tutors
Worked directly with the Universitys Student Exchange Coordinator, Education Program Coordinator and
Secretary of Tutoring
Analyzed, sorted and matched over 100 freshmen with suitable tutors based on their study levels, majors,
addresses and other special purposes
Promoted cultural diversity and equality among students
Supervised and recorded tutoring quality and students satisfaction following opinions from tutors, students
and other relevant parties

Lahti University of Applied Sciences, Lahti, Finland Oct. 2015 May 2016
Marketing Coordinator
Tasks
Managed the universitys profile and presence on social networks: Facebook (over 3300 likes) and Instagram
(1200 followers)
Conducted semi-structured interviews with current international students and alumni for promotional
campaigns
Supported, organized and represented the university in local and online, international education fairs to
reinforce public image
Accomplishment
Raised Facebook post engagement by 46% and page likes by 40%

Chewii Chewii, Lahti, Finland Sep. 2015 Apr. 2016
A beverage start-up that focuses on chewy drinks; The first to bring bubble tea to Lahti
Co-Founder/Marketing & Managing Director
Tasks
Launched brand Facebook page and navigated the companys actual presence
Identified target customers, determined their needs and future drinking trends
Devised tailored marketing strategies and spearheaded promotional campaigns
Prepared staff for work-related assignments by conducting orientation and training sessions
Accomplishment
Awarded The Most Potential International Start-up in Lahti by NY Start-up Competition
An average of 200 people participated in each purchasing event
An average of 50 likes per each post on Facebook

LEADERSHIP AND VOLUNTEER EXPERIENCE

Annual Vietnamese New Year Program, Finland Nov. 2014 Feb. 2016
A joyful event aimed at promoting Vietnamese culture and exceptional culinary style to Finland
Project Manager
Tasks
Formulated a detailed work plan with determined timeline and resources (time, money, equipment, etc.)
Directed a group of 10 core members and 25 volunteers
Documented weekly results and attainments in report form for management and for sponsors
Communicated with sponsors as outlined in funding agreements
Accomplishment
An average of 150 people participated in each event
An average of 50 likes per each Facebook post
Secured sponsorship of 500 in cash and 300 in material supporting for off-site and on-site activities

ACHIEVEMENT AND AWARDS

NIBS Worldwide Business Plan Competition Finalist Apr. 2016

Advanced to Top 3 of the world best business plans for Food Croc a creative food searching and sharing
portal for travelers in the Netherlands

Vietnamese Delegate of ASEAN ICEC Jul. 2015
Participated in a 3-day and 2-night youth camp/conference in which selected young leaders from ASEAN
countries debated and shared thoughts about Economic Stability and Political Relevance of the ASEAN
Integration

SKILLS AND ABILITIES

Informatics
Proficient in using MS Office (Word, Excel, Powerpoint) and Adobe (Photoshop, After Effects, Illustrator,
Premiere)
Expert in uing E-mail for information exchange and Internet for searching information
Working knowledge of Wordfast and SDL Trados for translating assignments

Languages
English: Full professional proficiency
Vietnamese: Native language
Finnish: Limited working competence

Professional Skills
Excellent verbal and written communication skills in English and Vietnamese
Adept at event management and organizing with flexibility
Proven track record of recruitment and human resources management via effective time management
Expert in multi-tasking and self-regulation in pressure-intensive situations
Demonstrated ambidexterity to cooperate as a team member and work independently