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Further, the report consists of a thorough external environment analysis of the retailing industry.
Herein, preference has been given in assessing the internal and external environmental analysis while
using PESTLE (Political, Economic, Social, Technological, Legal, and Environmental) analysis
Porter's five forces for the organization. Along with this, an evaluation also has been made to assess
competitive advantage of companies other than Next Plc, i.e. its competitors. Furthermore, internal
analysis of the enterprise also has been made in the present report. At last, relationship between current
strategy of firm and its history, along with assessment of company's strategic capabilities is discussed in
the report.
TASK 1
About company
Next PLC is the leading retailer of UK that was founded in 1982. The business entity largely
deals in clothing section or variety of cloths for men ad women, footwear and home product. In
addition, the corporate entity also deals in range of shoes and some accessories (Jeyarathnam, 2008).
Low wages growth also affected the consumers demand (Abrams, 2013).
Social Change in demographic, social mobility, change in fashion and lifestyle are some
of the social factors affecting the business of Next plc.
With the growth in taste and preference of younger generation, the demand
SWOT analysis
Another framework which provides an analysis of the internal working of an organization is
SWOT method. This is a tool which measures the strengths and weaknesses of NEXT Plc and will also
evaluate the external opportunities and threats (Managing Leisure: An International Journal: Call for
papers. 2007).
Strategic mapping
Strategic mapping is considered as a primary stage where the organization defines the strategic
goals for achieving the organizational objectives. The strategic mapping of Next Plc has been provided
with respect to its organisational objectives achievements. There are four determinants which have
been expressed in respect to the strategic management. The central idea behind the same is to analyse
and evaluate the fund need, customer demand, internal processes of the businesses and aspects of
growth and learning in the organisation. The finance is the biggest requirement and is important in
analysing the fulfilment of project achievement (Sadler, 2003).
The utilization of appropriate fund requirement is made to evaluate the management of business needs.
In Next Plc, need, demand and desire of customers are highly taken care. There are so many factors
such as product development, up gradation etc that affects working on internal businesses processes.
This is made by identifying the loopholes and working on them to achieve the desired outcomes. At
Next Plc, the aspects of decision making, communication, leadership, working environment etc are
taken care so that, working can become more effective and efficient. The core objective of this retail
organisation is to provide goods and services with better quality and quantity. This is to gain the
advantage of competitors. The company has a policy of initiating better learning outcomes which is
made by creating operational effectiveness and quality control techniques. Next Plc has a policy of
working to train its manpower towards learning and growth.
Porter Five forces
TASK 4
McKinney 7-s model
The model mentioned above presents 7 internal elements that are crucial to be brought together
for achieving success. The model is used for improving the performance of business and examine the
effects of future changes. Following points represent seven elements that are linked together for
achieving success in future for Next Plc :
Strategy- These are the most crucial part of business practices that are in line with the vision,
mission and corporate objectives. The business entity needs to design effective strategies for
developing products ad making innovations and regular innovations.
Structure- The mentioned business entity adopts hierarchical organizational structure that has
made in combination of unique philosophy (Friday and Friday, 2003). The employees in the
organization are respected and everyone has assigned with responsibilities. The company believes that
everyone in equally important in successful completion of business process.
System- Next Plc adopts an effective system as well as practical approach for assigning the work
to employees. It has HR department who is responsible for maintaining good relations with employees
and between management and employees. The organization believes if the employees are satisfied that
they will make the customer satisfied. The finance department is responsible for arranging funds and
investing into profitable projects.
Shared values- The business entity is following value system for serving products to customer
and treating with employees (Getting and keeping a competitive edge. 2014). The community and
interest of stakeholders is respected to be successful in the marketplace. In addition, the company has
Support Activities
Infrastructure: This is the most important factor which is required to be maintained in an order
to maintain good and effective complement of the Next Plc. In similar fashion, the emphasis is
given on good designs of stores in an order to attract customers.
Human Resources Management: The manpower is the biggest asset to workforce. The
employees of Next Plc are motivated by providing incentives and benefits. This in return helps
to reduce the employee turnover and make them efficient and effective in working.
Technology development: The concept of using tactics for assessing technology is made in
using internet, mobile phones etc in an order to facilitate workings by its manpower (Heckroodt,
2014). The company has online portal which helps in online shopping, receiving feedbacks and
suggestions. Any change in the latest technology are accessed for ripening the benefit by Next
Plc.
Unfreeze According to this stage, Next Plc undertakes the activities which demand change. The
realization has been developed to undertake the activities which needs to be reforms. There are
several organisations, where before implementation of change aspect, there essentially arises need
to prepare the associated resources with the preparations to accept the transformation.
Change As per this stage of change model, it has been analysed that at this unfreeze stage, as name
suggest, the existing things are set back to the earlier models. This is the stage where efforts are
employed to make the changes resolved. New ways are developed to being creative and innovative
changes to do work in an organisation. For example, employees at Next Plc are made aware about
the uncertainty issues and prepare them to work for accepting the changes.
Refreeze According to the change model, this transformation is brought about shaping of change in
an individual. This is made by infusing new processes and procedures that means Next Plc is ready
to refreeze. This stage ensures that changes are used all the time and are incorporated into the
working and operations of the business. After having a new sense of firmness, people of the Next
plc starts feeling confident and comfortable with the transformation.