M.

Parthiban
Mobile: +919042999445
parthi.murugesan@gmail.com

CAREER OBJECTIVE
To work in a challenging environment where I can put my talent into best possible use and which allows me to
improve my skills and makes me competent enough to reach higher positions.

TECHNICAL SKILLS

Environments Windows Client Server, Networking and Leading a technical Team,

Email Server KERIO Connect, Zimbra, Open mail CPanel, Google apps.
Monitoring tools Zabbix, PRTG, and CISCO Network monitoring tools.
Network devices Cyberoam, Fort iGATE, Wireless router & Access points,
Administrative tools Active directory, DHCP, DNS, SUS, TCP/IP,
Application Support Manage Engine helpdesk Plus (Ticketing Tool), FLEXLM License Manager,
Remote Tools Team viewer, Anydesk, RDP, VNC, Ammy admin, Radmin
Official Utilities MS Office, Open office, Google apps, Outlook Configuration

RESPONSIBILITIES in VA TECH WABAG INDIA PVT LTD.,

Helpdesk Team Leader,

Mange people and locating engineers as per their Skills
Co-coordinating with client place and reporting as per the reporting verticals
Root cause analyses on Issues and creating procedure to rectify it which will suit for both ends,
Manage Engine helpdesk Plus
Receiving helpdesk calls and resolving tickets,
Populating Helpdesk monthly calls report and arranging review meeting with client place
As per the Priority Allocating engineers to complete the tasks
Conducting VC meeting
Connecting through People link (BT linking product), MS Lync, Skype and WEBEX training session
Connecting people and sharing desktop to all attendees
Setting up video conferencing devices / polycom devices as per meeting requirements,
Administration
Checking tonner status in daily basis through browser and logging compliant Maintaining tonners,
Checking internet connectivity and follow-up with ISP vendors if any errors,
Daily checking meeting devices, Primary checks and logging compliments to Vendors,
Daily checking printer status in early morning with ping command
Monitoring network traffic using PRTG, CISCO network controller, Cyberoam firewall,
RESPONSIBILITIES in RAMCHARAN PVT LTD.,

Email server
E-mail server using Kerio Connect mail server Deployment
Managing and configuring Open E-mail server with the Cpanel of host server,
Registering Domain, Managing MX-Record, Relaying mails and finding solution on undelivered mails,
Monitor the Static IP, MX record, Blacklist status and internet connectivity
Crating users, groups, Mailing lists with moderator restriction, Auto forward,
Monitoring Email logs and releasing official emails and Whitelisting Email IDs
Whitelisting official email Ids globally from Barracuda network security system

Network tools
Monitoring status of Cyberoam firewall, securing office environment from internet hackers,
Configuring Internet leased lines broadband connections and Load balancing as Speed,
Backup the configuration file and upgrading firmware to latest versions,
Monitoring threads and checking on the client systems,

RESPONSIBILITIES in FIVESCAIL-KCP LTD.,

System administration:
Managing IT assets, taking care about licensing & purchase
Active Directory: Creating to users, Groups, OU, File server, network printer and delegate controls,
Active Directory: Manage and Deploy Group Policy Management to protect Infrastructure.
Virtualize multiple server in a shared host using Hyper V, VMWare,
Testing & Deploying windows patches & Updates using SUS with project based separated clients,
WSUS Winserver2012 - Operating Systems unattended installation deploying over network using
Installing and Configuring FlXLM license management Toos, AutoCAD, Inventor, Products,
File Backup Server
Creating project folders and delegating controls as per the Project requirements
Scheduling snapshots backup, Windows native backup,
Monthly (full), Weekly (differential), daily (incremental), BrightStor ARCserve tools,
DHCP server
Daily watching IP availabilities, and extending as per requirement,
Exporting Address leased, IP address with MAC address for reference,
IP reservation, IP leases and Resolving hostname conflicts,

RESPONSIBILITIES in HCL Info Systems.,

Build / image Development - Creating image / cloning in multiple machines,

Asset Tracking system - maintain complete asset tracking system with barcoder ID in SmartAsset.
MBSA - Microsoft baseline security analyzer to analyze security vulnerability / health status.
SSD - Smart Service Desk Ticketing tool to track calls & deliver support.
 WORK EXPERIENCE

PAYROLL / DIRECT
CLIENT / WORKED AS DURATION
COMPANY

247 Computing VA TECH WABAG INDIA PVT LTD Chennai, From Oct 2016 to till
Services., Technical Team Leader (L3), date, ( 0.4 Months)

Uniware systems PVT Ramcharan Pvt LTD, Chennai - as a From Feb 2016 to Oct
Ltd., System Support L2 Engineer 2016,( 0.8 Years )

Self Business In Free-Lance, To Develop A

Self - Bussiness Small-Scale Organization As System Feb 2013 to Oct 2016
Service Engineer,

FivesCail - KCP Limited Chennai as a Nov 2007 to Feb 2013.

Fivescail-KCP Ltd.,
Senior Officer - System Admin. (5.3 Years )

HCL Technology Chennai G2, as Aug 2006 to Nov 2007

HCL info systems.,
FMS Engineer (1.3 Years)

Om Web / Service
Om Enterprises Center, Chennai as a Jun 2004 to May 2006
Hardware Service Person

Total IT Admin related Experience 7 Years 6 Months

PERSONAL SKILLS

Quick leaner and self-motivated

Identify Problem and search for solution before going to User Place
Think beyond the limit to reach the target, instead of stopped at one point.
Effective planning and organizational skills
Interact with Team members and share Knowledge and be Unity.
Capacity to approach problems effectively and creatively
Co-ordinate with team and share work pressers.
Industrious and Self-motivated with strong commitment to quality and customer service
EDUCATION QUALIFICATION

Diploma in computer engineering in V Ramakrishna Polytechnic College, Ch-19, secured 73%.

Diploma in computer application in IFG-ACF, Chennai-19,
MCITP Windows Server 2008 Course in Accord Info matrix, Chennai.
Personality development course in Ramakrishna College,
Languages known - English, Hindi, Tamil

PERSONAL PROFILE:
Fathers Name : Mr.Murugesan T
Date of Birth : 10-06-1985
Nationality : Indian.
Passport No : H6728102
Permanent address : No-95, Udayasuriyan Building,
Jeevanaagar 1st street,
Jaihind puram, Madurai 625011,
Marital Status : Single.
Languages Known : English, Tamil, Hindi (Speak only), Telugu (can understand)
Interests : Trekking and research,
Hobbies : Playing chess, Listening Music,

DECLARATION:
I hereby declare that the above - mentioned details are true and correct to the best of my
knowledge and belief.

Place : Chennai M.Parthiban

Date :