QUESTIONNAIRE

Sir/Madam,

I, Niya John, Final year MBA student of Albertian Institute of Management,

Ernakulam, is doing project on An Evaluation of Employess Satisfaction
with Performance Appraisal System. I sincerely request you to spend
your valuable time to fill this questionnaire and I assure you that the
information collected will be used for academic purpose only.

Niya John

PERSONAL INFORMATION

Name :

Age :

Gender :

Educational Qualification :

Designation :

Salary: a) Below 20,000 b)20,000-25,000 c)25,000-30,000

d)30,000- 35,000

1. How long have you been associated with ITC ?

a) Less than 3years b) 3-5yrs c) 5-10 yrs

d) 10 yrs and above

2)What according to you ,the purpose of Performance Appraisal
is?
a)assessment of individual performance at job
b)assessment of training needs
c)potential for promotion
d)assessment of individual weaknesses
3.How is your performance appraised?
a)verbal interview
b)Achievement test(aims at testing the skills & knowledge
acquired from the training program & the job experience)
c)merit rating d)peer assessment e)other (please specify)
4. Does Performance Appraisal always lead to hike in your salary?
a)yes b)no
5. Does the appraiser invite you for discussions about your
performance before you sign the assessment?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
6. Are results of appraisals communicated back to employees?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
7. Has attitude towards work changed as a result of the
performance appraisal?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree

8.Employees are provided with feedbacks to help improve their

performance?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree

9. The performance appraisal process helps me find out about my

level of performance?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
10. The performance appraisal review discussion is the only time I
get feedback about my performance?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
11. Performance appraisal results are based on the relationship
between the appraiser and the appraisee?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree

12. My appraiser helps me to understand the process used to

evaluate and rate my performance?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
13. My appraiser knows enough about my work to give me a fair
appraisal result?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree
14. My view of my performance is taken into account by my
appraiser when assessing my performance?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree

15. I am satisfied with the way the performance appraisal system

helps me identify areas to improve my work?
a)strongly agree
b)agree
c)neutral
d)disagree
e)strongly disagree

.
4.How many rounds of interview you went through during your
promotional process?
a)one b)two c)three d)four e)five
7.Are you satisfied with the Performance Appraisal system of
ITC?
a)highly satisfied b)satisfied c)moderately satisfied d)dissatisfied
e)higly satisfied
8.Are you satisfied with the reward & incentive system in your
company?
a)highly satisfied b)satisfied c)moderately satisfied d)dissatisfied
e)higly dissatisfied
9.Do you get the required motivation from your superiors?
10.Are you satisfied with career planning steps taken by your
organization?
a)highly satisfied b)satisfied c)moderately satisfied d)dissatisfied
e)highly dissatisfied
11.