Sharon Sheley

3300 Needles Hwy apt 218

Laughlin, NV 89029
719-648-9221
sharon_sheley@yahoo.com

Dear Human Resource Manager:

I have a diverse background in management and customer service that can be used to meet your
company's immediate and long-term needs. With the unique perspective of a Store Manager, I
am a versatile and analytical thinker with strong interpersonal skills. I also have extensive
experience in working successfully with people and computers.

I am accustomed to a fast-paced environment where deadlines are a priority and handling

multiple jobs simultaneously is a requirement. I enjoy a challenge and work hard to attain my
goals. Constant communication with all levels of management has strengthened my interpersonal
skills.

I will be relocating to the Grand Junction, Colorado area in September 2010.

Please contact me at your earliest convenience so we may organize a brief phone conference or
possible interview. I look forward to the opportunity to discuss your open position, and how I
might fit into your organization.

Sincerely,

Sharon Sheley

Enclosure: Resume
 SHARON SHELEY
3300 Needles Hwy, 218, Laughlin, NV 89029
Cellular 719-648-9221, Work 928-758-6677, Web http://SharonSheley.50megs.com,
Sharon_Sheley@yahoo.com
EXECUTIVE PROFILE
Presently I manage a retail establishment with four years of
experience. I am an accomplished manager with a history of
great achievements. I have created programs that help keep
the business running efficiently and profitable. I have
completed many different training courses in management,
business, asset protection and customer service. My strong
points are dealing with computers, numbers, paperwork,
planning, designing, training and people.

CAREER ACHIEVEMENTS
• I have excellent customer service skills. My customers know
me by name and know I strive to give them the best service
possible. A happy customer is a repeat customer.
• I took over a store that had fallen apart. I brought it back
from the negative and made it positive in a few months. My
last inventory came back at a 1.37% and the average is
2.0%.
• I have made multiple impressions on upper management
with my skills at creating functioning, but yet simple,
programs that have helped my store with areas that most
other stores suffer greatly in maintaining.
• Some of the most basic functions such as keeping
planograms set properly can be a difficult task for many in
the company I presently work in. I devised a program to
keep the more difficult planograms set properly and it has
flourished and caused other managers to run with the
program.
• I presently run a higher volume store. This requires my
constant attention and need to multi-task. The previous
store under my control was a lower volume store, which
came with many obstacles that higher volume stores manage
to hurdle over much easier. Because the sales were lower it
was difficult to keep lower percentages with shrink control.
My store maintained many of the lowest percentages on a
regional level. This means it is measured against more than
50 other stores of similar and higher volumes.
QUALIFICATION HIGHLIGHTS
• When I am faced with a difficult task I analyze the situation
and the many ways to tackle it. I devise a plan and the most
efficient way to execute. Then I train who ever will be
working with me and delegate out the smaller steps that best
suit their qualifications.
• When I was faced with under-trained people and I had a mile
long list of things that needed to be accomplished I started
first with a plan and then proper training of my employees.
• I have found my analytical skills to be a great asset. I break
everything down into their smaller tasks so achieving the
completion of the bigger task comes much easier.
• I am a perfectionist to a fault. I find I have very high
standards and when they seem difficult to achieve I devise a
plan and execute.
• Training and helping people to advance professionally is a
passion of mine. I have helped many people advance in their
careers through guidance and training. I go out of my way to
teach them how to continue their advancement on their own.

PROFESSIONAL BACKGROUND
2007 - Present Store Manager - Dollar Tree. CA & AZ
As a Store Manager I oversee anywhere from 12 to 25
employees at any given time instructing and training them to
operate a profitable business.
As the manager in charge I monitor the day to day business
and safeguard the company assets.
I plan the monthly, weekly and daily workload. Then I
delegate out the needs of the business.
It is my responsibility to interview, hire and train all of my
employees.
I place skilled orders to keep the store supplied with proper
inventory.
I handle the outside vendors and their deliveries.
• At the end of each fiscal year every store I have been in
charge of has been positive in sales.
• My ability to lead and take charge enhances my skills as an
accomplished employer.
• I found store morale to be a key source to productivity. I
devised an employee recognition award for each month
targeting important areas of the store functions.
2006 - 2007 Store Manager - Family Dollar. AZ
My responsibilities at this company were the same as Dollar
Tree. I was responsible for maintaining a profitable business,
controlling expenses and payroll.
• I took a store that had a full warehouse and a messy sales
floor. I devised a plan and made the store clean, neat and
full.
• My perseverance as a manager helped me make the store
positive in sales.
• I had a low employee turnover rate compared to most other
stores.

2005 - 2006 Parts Technician - Checker Auto. CO

I made cold calls to commercial accounts soliciting the
company's services of delivering quality parts.
I controlled billing and collecting on commercial accounts.
I ensured the delivery of parts to commercial customers while
maintaining the register selling to retail customers.
I performed data entry.
I safeguarded company assets and funds.
I gave stellar customer service to every customer, retail and
commercial.
I maintained inventory integrity and followed company policy
and procedures.
I made sure the store's end of day processes were taken care
of and deposits were created.
• I began with this company as a part-time driver. After only a
couple months I was promoted to key carrier. This allowed
me to start my management career.
• After being promoted to key carrier a couple months after
that I became the back-up commercial manager. I ran the
commercial department two days a week when the
commercial manager had a day off.
EDUCATION
2005 Accounting, Business Management - Pikes Peak Community
College. CO

AFFILIATIONS • Family Readiness Group Leader - Family Readiness Group for

the 66th Military Intelligence Company of the 3rd Armored
Cavalry Regiment. Fort Carson, 2004 - 2005. I was in charge of
getting soldiers' families ready for deployment to Iraq. I put
together and organized group functions and fundraising.
During the deployment I kept the families informed and helped
them get through day to day crises that their spouses were
unavailable to help them get through.

• President - Phi Beta Lambda. CO, 2006 - 2006. I was the

president of the Phi Beta Lambda in college. It was an
organization for helping students become the future business
leaders of America. I held weekly meetings and organized
business adventures.

TRAINING • Store Manager Training Program. Checker Auto, 2005

• Store Manager Training Program. Family Dollar, 2006

• Store Manager Training Program. Dollar Tree, 2007

• Asset Protection Training. Family Dollar, 2006

• Asset Protection Training. Dollar Tree, 2009

SHARON SHELEY
3300 Needles Hwy, 218
Laughlin, NV 89029
Cellular 719-648-9221
Work 928-758-6677
Web http://SharonSheley.50megs.com
Sharon_Sheley@yahoo.com

Professional Reference List

Deneen Porter Area Manager, Dollar Tree

Relationship: Colleague
3 years
Afternoons Cellular: 626-484-2671

Work: 928-758-6677
Rick Handrich District Manager, Dollar Tree

Relationship: Previous Supervisor

1 year
Afternoons Cellular: 619-244-0300
Bill Caldwell District Manager, Dollar Tree

Relationship: Previous Supervisor

3 years
Afternoons Cellular: 760-562-1720
Sammie Juarez District Trainer, Dollar Tree

Relationship: Colleague
3 years
Afternoons Cellular: 760-766-5239

Work: 760-344-5518
Pat McCoy District Trainer, Dollar Tree

Relationship: Colleague
1 year
Afternoons Cellular: 702-592-0413

Work: 702-458-4384
Jessie King Store Manager, Dollar Tree

Relationship: Colleague
3 years
Afternoons Cellular: 928-279-8215

Work: 928-757-0770
Angie Castro Assistant Manager, Dollar tree
Relationship: Former Employee
1 year
Afternoons Cellular: 760-412-9773

Work: 928-758-6677