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Anna M.

Bufalo
May 2017 4508 Castlebar Lane, High Ridge, MO 63049, 314-406-6225

Objective: To obtain a full-time position in the field of information technology with an emphasis
on technology integration; special interests include software design, consulting and systems analysis.
Summary of Qualifications:
Knowledge in fields of information systems, finance, marketing, production and personnel management.
Proficient with the data management policies, procedures and common technical tools.
Strong analytical, evaluation and interpretation skills.
Excellent planning and decision making abilities.
Ability to execute tasks and plan abilities.

Technical Skills: Leadership Skills:


Microsoft Word Project Management
Microsoft PowerPoint Management
Microsoft Excel Team Building
Microsoft Access Marketing/Communication Skills:
Microsoft Visio Teaching/Presentation Skills
Microsoft Project Curriculum development
Microsoft Publisher Public Speaking
Lotus 1-2-3 Team Building
Adobe Financial Service Skills:
Monarch Patient Accounts
Business Objects Revenue Cycle
Monarch Pro Financial Systems
SQL Programming Healthcare Skills:
Visual Basic Medical Terminology
COBOL Patient Registration
RPG Medical Staff Services
Tableau
Cornerstone

Education and Training:


Missouri Baptist University, St. Louis. MO (Currently enrolled- 2014)
Bachelors in Healthcare Management
Jefferson College, Hillsboro, MO (Graduated May 2002)
Associates of Applied Science Degree, and
Deans Certificate in Cobol
Deans Certificate in RPG Programming
University of Missouri St Louis (Certificate October 2011)
Chancellors Certificate
SQL Programming
University of Missouri St Louis (Certificate November 2009)
Certificate in Life Long Lessons
Concentration in skills for Customer Relations, Service Excellence, Business, Interpersonal, Planning,
Organization and Communication.
Employment:
BJC Healthcare System, St. Louis. MO (1985 - Present)
Current BJC Role/BJC Location:
Senior Information Systems Analyst, Medical Staff Services, Barnes-Jewish Hospital, St. Louis, MO
Perform a variety of functions related to the collection and entry of critical data into software applications, systems or
databases.
Provide financial analysis, reporting and forecasting operations and the evaluation of potential business opportunities.
Assist end-users in resolving system issues, implementing systems or policy updates and provide querying information or
running reports.
Responsible for coordinating and implementing all projects and perform tasks necessary to ensure the proper function of
the Medical Staff Services Systems which may include patient safety, quality and compliance.
Prior BJC Roles/BJC Locations:
Patient Accounts Financial Coordinator, Revenue Cycle, BJC HealthCare, St. Louis, MO
Provided financial analysis, reporting and forecasting operations and the evaluation of potential business opportunities.
Provided Clinical service line analysis and reporting, as well as strategic financial planning. Manipulate data sets, including
merging and integrating data files.
Provide support to all Revenue Cycle areas with regard to the current systems.
Assisted end-users in resolving system issues, implementing systems or policy updates and querying information or
running reports.
Responsible for coordinating and implementing all projects and performs all tasks necessary to ensure the proper
function of the Revenue Cycle Systems which may include the patient accounts, registration, collections, scheduling and A
electronic billing systems.
System Analyst, St Louis Childrens Hospital, BJC HealthCare, St. Louis, MO m
Provided financial analysis, reporting and forecasting operations and the evaluation of potential business opportunities,
specific to St. Louis Childrens Hospital (SLCH).
Upgraded all outdated Access databases.
Provided SMS Adhoc reports to all SLCH Management and Finance.
Education Coordinator, Revenue Cycle Initiative, BJC HealthCare, St. Louis, MO
Developed and presented educational programs that increase or reinforce knowledge and critical thinking in Revenue
Management.
Developed programs and learning methods for staff in the use of new equipment, reviews current modalities.
Coordinated the orientation of new staff.
Provided guidance for staff members involved as mentors and evaluates general effectiveness of orientation program.
Coordinated related activities for staff shadowing and training.
Worked to support positive staff experiences.
Supported Revenue Cycle Initiative in development of quality improvement activities.
System Analyst, Information Systems, BJC HealthCare, St. Louis, MO
Performed a variety of functions related to the collection and entry of critical data into software applications, systems or
databases.
Developed, maintained, supported and implemented system upgrades.
Tested and coordinated all new version installs.
System Analyst, Central Verification Organization (CVO), BJC HealthCare, St. Louis, MO
Provided the Business Analysis and Implemented ECHO database.
Restructured the CVO.
Performed a variety of functions related to the collection and entry of critical data into software applications, systems or
databases.
Developed, maintained, supported and implemented system upgrades.
Tested and coordinated all new version installs.
Medical Staff Coordinator, Barnes-Jewish Hospital, Barnes-Jewish Hospital, St. Louis, MO
Coordinated and administered the credentialing and privileging process of medical staff members and allied health
providers.
Prepared credentialing documents and reviews applications to ensure privileges requested meet requirements.
Administered and coordinated contract management, scheduling and billing programs.
Processed medical staff status changes.
Provided medical staff education and facilitates meetings with management as it relates to the medical staff and
credentialing process.
Patient Registration, Barnes-Jewish Hospital, BJC HealthCare, St. Louis, MO
Performed a variety of functions related to the collection and entry of critical data into software applications, systems.
Developed and presented educational programs that increase or reinforce knowledge and critical thinking
Provided census and financial analysis, reporting and forecasting operations and the evaluation of potential business
opportunities, specific to Bernes Jewish Hospital.
Coordinated all internal and external bed accommodations to appropriate level of care.
Registered out-patient and in-patients in an accurate and timely manner.
Ensured excellent internal and external customer satisfaction through, clear, caring, and professional communication with
patients, families, and employees.
Collected copays.
Obtained information to verify patient's identity and collects insurance information.
Ensured each patient complete HIPAA acknowledgement and offers financial assistance information.

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