Beruflich Dokumente
Kultur Dokumente
LCD G2020HD
Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and
liability statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the
most recent version of this manual.
1
20” LCD Color Monitor BenQ G2020HD
Content Index
Abbreviations & Acronyms........................................................................................................................................3
2. Introduction .............................................................................................................................................................6
3. General Description................................................................................................................................................7
5.2 Packing.............................................................................................................................................................10
Product Disassembly..............................................................................................................................................34
2
20” LCD Color Monitor BenQ G2020HD
Abbreviations & Acronyms
AFC Automatic Frequency Control: control signal used to tune to the correct frequency
HDMI High Definition Multimedia Interface, digital audio and video interface
HP Head Phone
LVDS Low Voltage Differential Signal, data transmission system for high
3
20” LCD Color Monitor BenQ G2020HD
NC Not Connected
NVM Non Volatile Memory: IC containing TV related data (for example, options)
PC Personal Computer
Red, Green and Blue. The primary color signals for TV. By mixing levels of R, G
RGB
and B, all colors (Y/C) are
Component video (Y= Luminance, Pb/ Pr= Color difference signals B-Y and R-Y,
YPbPr
other amplitudes w.r.t. to YUV)
Video related signals: Y consists of luminance signal, blanking level and sync; C
Y/C
consists of color signal.
4
20” LCD Color Monitor BenQ G2020HD
The purpose of Service Manual is to provide a guide line to engineers to repair different models. The
appearance and capability is introduced in this Service Manual. It is better for repair engineer to have a rough
idea of this model through reading the Service Manual. Please do pay attention to the item part of the
disassembly when repair the machine and also do the protection of panel any time. When repairing the circuit
board, please follow the requirement of RoHS and refer to the circuit diagram and repairing process that
attached in the Service Manual. The method of firmware updated, the way of using the menu and some
information that may be used when repairing are also attached in the Service Manual that provide repair
engineer various choice.
1.1 Important
Only trained service personnel who are familiar with this BenQ Product shall perform service or
maintenance to it. Before performing any maintenance or service, the engineer MUST read the
“Important Safety Information”.
1.2 Trademark
5
20” LCD Color Monitor BenQ G2020HD
2. Introduction
This section contains general service information, please read through carefully. It should be stored for easy
access place.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product unsafe.
4. Use proper safety devices to ensure your personal safety.
6
20” LCD Color Monitor BenQ G2020HD
3. General Description
This new LCD (Liquid Crystal Display) monitor BenQ G2020HD offers numerous features and functions, for
example:
● optimum ergonomic characteristics (totally distortion-free, excellent picture definition and color purity right into
the corners)
● presentation of up to 16.7 million colors (in conjunction with an appropriate graphics card)
● automatic scanning of horizontal frequencies from 24 to 83 kHz and refresh rates (vertical frequencies) from 50 to
76 Hz (absolutely flicker-free)
● freely adjustable color alignment for matching the screen colors to the colors of various input and output
devices
● VESA-DDC compatibility
● power management for reducing power consumption when the computer is not in use
This operating manual contains important information you require to start up and run your LCD monitor.
This specification defines the requirements for the 20”W MICROPROCESSOR based Multi-mode supported high
resolution color LCD monitor. This monitor can be directly connected to general 15-pin D-sub VGA connector and
24-pin DVI connector, also supports VESA DPMS power management and plug & play function.
Additional information
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. For the best
display performance, please set the display resolution to 1600x900 pixels with an aspect ratio of 16:9. This is called
“Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are displayed on a full
screen through an interpolation circuit. Image blurring across pixel boundaries can occur with the interpolated
resolution depending upon the image type and its initial resolution.
7
20” LCD Color Monitor BenQ G2020HD
4. Related service information
This Service Manual contains general information. There are 2 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Service Web Site
5. Product Overview
G2020HD
Contrast Ratio (Typ.) / DCR (Min.) 1000:1 (Panel) /40000:1 (DCR); Min :20000:1
8
20” LCD Color Monitor BenQ G2020HD
Audio line in NA
Earphone Jack NA
9
20” LCD Color Monitor BenQ G2020HD
5.2 Packing
When packing the monitor into the carton, please follow the pictures as below.
10
20” LCD Color Monitor BenQ G2020HD
Putting the base and D-SUB cable in the position as the picture shows above.
Power cord
User manual
11
20” LCD Color Monitor BenQ G2020HD
c. “ PORT95NT.exe” program
d. Software ISP SN Alignment kits
The kit contents:
a. ISP BOARD x1
b. Printer cablex1
c. VGA cable x1
12
20” LCD Color Monitor BenQ G2020HD
4. The process of ISP write is as follows.
13
20” LCD Color Monitor BenQ G2020HD
c. Click icon, search the program” BenQ_G2020HD_2545LH_SEC_V004.H00”, and click open:
d. Click icon, search the program” BenQ_G2020HD_2545LH_SEC_V004.H01”, and click open:
e. Click icon, search the program” BenQ_G2020HD_2545LH_SEC_V004_EXTEND”, and click open:
14
20” LCD Color Monitor BenQ G2020HD
DDC instruction
General
DDC Data Re-programming
In case the main EEPROM with Software DDC which store all factory settings were replaced because a defect,
repaired monitor’ the serial numbers have to be re-programmed.
It is advised to re- soldered the main EEPROM with Software DDC from the old board onto the new board if circuit
board have been replaced, in this case the DDC data does not need to be re-programmed.
Additional information about DDC (Display Data Channel) may be obtained from Video Electronics Standards
Association (VESA). Extended Display Identification Data (EDID) information may be also obtained from VESA.
1. An i486 (or above) personal computer or compatible.
2. Microsoft operation system Windows 95/98/2000/XP.
3. “PORT95NT.exe, WinDDC” program.
4. Software OSD SN Alignment kits
The kit contents:
a. OSD SN BOARD x1
b. Printer cablex1
c. VGA cable x1
d. 12V DC power source
The process of installing “PORT95NT” has been specified in, so it will not be specified again. If you have any
problem, please read it.
12V Input
15
20” LCD Color Monitor BenQ G2020HD
Take analog DDC write for example, as follow
b. Choose “Analog ” and then click “Loadfile”, it will show the picture as follow:
16
20” LCD Color Monitor BenQ G2020HD
c. Click “OK”, and choose the correct file.
d. Input the date in “Year-Month-Day” box, Key in the same 13 numbers in the Input SN and Verify SN, then click
“Program”, when the analog DDC Write complete, it will show the picture as follow:
Note:
The way of digital DDC Write is the same as analog.
17
20” LCD Color Monitor BenQ G2020HD
G2020HD EDID
Analog
128 bytes EDID Data (Hex):
x0 x1 x2 x3 x4 x5 x6 x7 x8 x9 xA xB xC xD xE xF
0: 00 FF FF FF FF FF FF 00 09 D1 1E 78 45 54 00 00
10: 01 0C 01 03 0E 2C 19 78 2E 3D 85 A6 56 4A 9A 24
20: 12 50 54 A5 6A 00 61 C0 81 C0 81 CF A9 CF 01 01
30: 01 01 01 01 01 01 2F 26 40 A0 60 84 1A 30 30 20
40: 35 00 BB F9 10 00 00 1A 00 00 00 FF 00 32 31 32
50: 33 31 33 32 31 32 33 33 0A 20 00 00 00 FD 00 32
60: 4C 18 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC
70: 00 42 65 6E 51 20 47 32 30 32 30 48 44 0A 00 3C
<---Header--->
Header: 00 FF FF FF FF FF FF 00
<-x-Header-x->
<---Vendor/Product Identification--->
ID Manufacturer Name: BNQ
ID Product Code: 781E
ID Serial Number: 45540000
Week of Manufacture: 1
Year of Manufacture: 2002
<-x-Vendor/Product Identification-x->
<---Color Characteristics--->
Red x: 0.6484375000
Red y: 0.3388671875
Green x: 0.2929687500
Green y: 0.6025390625
Blue x: 0.1425781250
Blue y: 0.0703125000
White x: 0.3125000000
White y: 0.3291015625
<-x-Color Characteristics-x->
<---Established Timings--->
Established Timings 1: A5
-720x400 @70Hz VGA, IBM
-640x480 @60Hz VGA, IBM
-640x480 @75Hz VESA
-800x600 @60Hz VESA
Established Timings 2: 6A
-800x600 @75Hz VESA
-832x624 @75Hz Apple,Mac II
-1024x768 @60Hz VESA
-1024x768 @75Hz VESA
Established Timings 3: 00
<-x-Established Timings-x->
Extension Flag: 00
Checksum: 3C
Digital
128 bytes EDID Data (Hex):
x0 x1 x2 x3 x4 x5 x6 x7 x8 x9 xA xB xC xD xE xF
0: 00 FF FF FF FF FF FF 00 09 D1 1F 78 45 54 00 00
10: 01 0C 01 03 80 2C 19 78 2E 3D 85 A6 56 4A 9A 24
20: 12 50 54 A5 6A 00 61 C0 81 C0 81 CF A9 CF 01 01
30: 01 01 01 01 01 01 2F 26 40 A0 60 84 1A 30 30 20
40: 35 00 BB F9 10 00 00 1A 00 00 00 FF 00 32 31 32
50: 33 31 33 32 31 32 33 33 0A 20 00 00 00 FD 00 32
60: 4C 18 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC
70: 00 42 65 6E 51 20 47 32 30 32 30 48 44 0A 00 C9
<---Header--->
20
20” LCD Color Monitor BenQ G2020HD
Header: 00 FF FF FF FF FF FF 00
<-x-Header-x->
<---Vendor/Product Identification--->
ID Manufacturer Name: BNQ
ID Product Code: 781F
ID Serial Number: 45540000
Week of Manufacture: 1
Year of Manufacture: 2002
<-x-Vendor/Product Identification-x->
<---Color Characteristics--->
Red x: 0.6484375000
Red y: 0.3388671875
Green x: 0.2929687500
Green y: 0.6025390625
Blue x: 0.1425781250
Blue y: 0.0703125000
White x: 0.3125000000
White y: 0.3291015625
<-x-Color Characteristics-x->
21
20” LCD Color Monitor BenQ G2020HD
<---Established Timings--->
Established Timings 1: A5
-720x400 @70Hz VGA,IBM
-640x480 @60Hz VGA,IBM
-640x480 @75Hz VESA
-800x600 @60Hz VESA
Established Timings 2: 6A
-800x600 @75Hz VESA
-832x624 @75Hz Apple,Mac II
-1024x768 @60Hz VESA
-1024x768 @75Hz VESA
Established Timings 3: 00
<-x-Established Timings-x->
Extension Flag: 00
Checksum: C9
22
20” LCD Color Monitor BenQ G2020HD
Adjustment / Alignment Procedure
Use the or keys to highlight a menu item, and press the ENTER key to enter the Menu item settings.
The OSD menu languages may differ from the product supplied to your region.
Display menu
23
20” LCD Color Monitor BenQ G2020HD
1. Press the MENU key to display the main menu.
2. Press the or keys to select DISPLAY and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the or keys to make adjustments or selections.
5. To return to the previous menu, press the MENU key.
Picture menu
24
20” LCD Color Monitor BenQ G2020HD
25
20” LCD Color Monitor BenQ G2020HD
Press MENU to leave the Color menu.
The function will increase the level
of contrast to provide sharper and
more detailed image quality.
Dynamic Press the ENTER key to select this
Contrast option. Press the or keys to 0 to 5
Activating
change the settings.
Dynamic Contrast will disable
Brightness and Contrast
controls.
2. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the or keys to make adjustments or selections.
System menu
27
20” LCD Color Monitor BenQ G2020HD
• English
• French
• German
• Italian
• Spanish
28
20” LCD Color Monitor BenQ G2020HD
Press the or keys to change
the settings.
To unlock the OSD controls
when the OSD is preset to
be locked, press and hold
Prevents all the monitor settings
the "MENU" key for 15
from being accidentally changed.
seconds to enter the "OSD • YES
OSD Lock When this function is activated,
Lock" option and make • NO
the OSD controls and hotkey
changes.
operations will be disabled.
Alternatively, you may use
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards
Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
29
20” LCD Color Monitor BenQ G2020HD
Display timing table
Pixel
Horz-f(kHz) Horz -p Vert-f (Hz) Vert -P Pixel Clk (MHz) Source
Format
30
20” LCD Color Monitor BenQ G2020HD
Factory OSD Menu
Turn off the monitor, keep pressing the “MENU” buttons, and turn on the monitor, then when we press the MENU
button, the factory OSD will be at the left top of the panel as below.
Mode 2: To disable the hot plug pin detection. (DVI port default)
8. Add BenQ logo on/off item, the default is “on”
9. add the auto power on item, the default is “off ”
10. Add the timer reset warning message, when select the timer reset item, then the warning message will display
and need to confirm it again and the default is “No”.
11. Panel type define need to have the panel version
12. F/W version need to define the dual or analog model.
31
20” LCD Color Monitor BenQ G2020HD
Level 2 Circuit Board and Standard Parts Replacement
32
20” LCD Color Monitor BenQ G2020HD
12 P15G8299 3 4 PCS BKT-VESA
33
20” LCD Color Monitor BenQ G2020HD
Product Disassembly
Fig1
2). Remove the Bezel
Remove the bezel as follow:
34
20” LCD Color Monitor BenQ G2020HD
35
20” LCD Color Monitor BenQ G2020HD
5).Remove the Main Board and Power Board
Remove the AC shielding, and remove the screws in red and disconnect the all connections in blue, at last you
can get the Main Board and Power Board as follow.
36
20” LCD Color Monitor BenQ G2020HD
MAIN BOARD
POWER BOARD
37
20” LCD Color Monitor BenQ G2020HD
Block Diagram
Main Board
Crystal
Panel Interface
24MHZ
(CN601)
(X401)
(U401) (U501)
H sync
RXN/P
V sync
RXCN/P
RGB
SCL/SDA
(CN202) (CN301)
DVI Connector
(CN302)
38
20” LCD Color Monitor BenQ G2020HD
Power Board
AC input 12V
5V
Start Resistor
R904, R932
Photocoupler
(IC903)
Lamp
ON/OFF
Feedback PWM Control
(IC801) DIM
Circuit
39
20” LCD Color Monitor BenQ G2020HD
Schematic Diagram
Main Board
CN201
1 CMVCC
2
3 CMVCC MVCC FB202
4 CMVCC
5 BKLT-VBRI
DIM# {4}
6 BKLT-EN NC/120OHM
7 C_PANEL_INDEX CMVCC
PANEL_ID# {4}
8 Volume# FB201 VCC3
Volume# {4} U201
9 Mute
Mute {4}
3 2
120Ω VIN VOUT
VSS
CONN
C202 + C204 AP1117E33LA C205 + C203
1
0.1uF/16V 0.1uF/16V
Back light
Dimming(0.5V~3V)
Panel ID(0.5V~3V)
VCC3
R202
* BKLT-EN High ON(3.3V) 4K7 1/16W
BKLT-EN R201
200Ω 1/16W
C206
Q202
INV_ON# {4}
0.1uF/16V MMBT3904
VCC3
1 KEY0
KEY0 {4}
2 KEY1 KEY1 {4}
2
3 POWER_KEY # Q204 R210
4 LED_G POWER_KEY # {4} 1 10K 1/16W
LED_R# {4}
5 LED_R
6 MMBT3906
2
LED_R
2
Q205
1 R213 10K 1/16W
LED_G# {4}
CONN ZD202 C209 ZD203 C201 ZD201 C210
0.1uF/16V MMBT3906
NC/UDZSNP5.6B 0.1uF/16V LED_G
3
0.1uF/16V NC/UDZSNP5.6B
NC/UDZSNP5.6B
1
Near to Connect
40
20” LCD Color Monitor BenQ G2020HD
DSUB_V {4}
H_Sy nc R301 100R 1/16W
RTD_H {5}
V_Sy nc R303 100R 1/16W
RTD_V {5}
16
MCU_VCC_S 5pF/50V
10 75R 1/10W 5%
DDC1-SCL 15 5 VGA_CON R311 R308 100R 1/16W C306
{4} DDC1_SCL DSUB_CONNECT {4}
1
R426 22R 1/10W 5% 9 DSUB_5V DSUB_5V100R 1/16W VGA_B- RTD_B-
RTD_B- {5}
DSUB_V 14 4
2
R328 100R 1/10W 5% 8 VGA_B- C414 C415 D109
DSUB_H 13 3 VGA_B+ ZD304 ZD305 0.047uF
0.1uF/16V
0.1uF/16V
R329 100R 1/10W 5% 7 VGA_G- BAT54C
DDC1-SDA 12 2 VGA_G+ RLZ5.6B RLZ5.6B FB301
{4} DDC1_SDA
R428 22R 1/10W 5% 6 VGA_R- R309 100R 1/16W C307
11 1 VGA_R+ VGA_G+ 1 2 RTD_G+
3
RTD_G+ {5}
19R BEAD
DB15
17
R310 C308 0.047uF
U104 5pF/50V
R332 U103 ESD_VCC DDC1_SCL 1 6 H_Sy nc ESD_VCC 75R 1/10W 5%
200R 1/10W 5%1
VGA_G+ 6 2 I/O1 I/O4 5 R312 100R 1/16W C309
2 I/O1 I/O4 5 DDC1_SDA 3 GNDVDD 4 V_Sy nc VGA_G- RTD_G-
GNDVDD I/O2 I/O3 RTD_G- {5}
VGA_R+ 3 4
VGA_B+
I/O2 I/O3 R331
R330 200R 1/10W 5% 200R 1/10W 5% AZC199-04S 0.047uF
AZC199-04S C101 C112
0.1uF/16V 0.1uF/16V FB303
R313 100R 1/16W C301
候綼 U10 3 VGA_R+ 1 2 RTD_R+
RTD_R+ {5}
19R BEAD
16 HOT_PLUG 0.047uF
HPD
11 C316
1/3shield 3 Q301 R327
2/4shield HPD_CTL
19 NC 0.1uF/16V R326 MMBT3904 4K7 1/16W
0/5shield 22 100K 1/16W 5%
1
clk shield
18 R318 10R 1/16W RX0P
DAT0+ RX0P {5}
17 R319 10R 1/16W RX0N
DAT0- RX0N {5}
10 R320 10R 1/16W RX1P
DAT1+ RX1P {5}
9 R321 10R 1/16W RX1N
DAT1- RX1N {5}
2 R322 10R 1/16W RX2P
DAT2+ RX2P {5}
1 R323 10R 1/16W RX2N
DAT2- RX2N {5}
13
DAT3+ 12
DAT3- 5
DAT4+ 4
DAT4- 21
DAT5+ 20
DAT5- 23 R324 10R 1/16W RXCP
clk+ RXCP {5}
24 R325 10R 1/16W RXCN
GND
GND
JACK
26
25
G2507-H-K-X-2-070618
41
20” LCD Color Monitor BenQ G2020HD
150 OHM DVI_5V
DSUB_5V FB401
CMVCC
D402
BAV70 D401
2 1
3
D403
MCU_VCC_S
Q401
LL4148 C402 MMBT3904
R402 C412
NC 1K 1/16W
R403 1uF 10V MCU_VCC
3.9KΩ 1/16W
3 C404
R405 R406 R407
U402
NC/4K7 1/16W 5%
NC/4K7 1/16W 5%
4K7 1/16W 5%
AZ431AN-AE1 NC
R404 1 2
10K 1/16W
BAT54C MCU_VCC U403
1 8
MCU_VCC 2 NC VCC 7 R408 NC WP
3 NC WC 6 R409 NC IICSCL
4 NC SCL 5 R410 NC IICSDA
C405 R411 R412 VSS SDA
MCU_VCC_S + C406 4K7 1/16W 4K7 1/16W NC/M24C16
VCC3 MCU_VCC_S MCU_VCC_S
10UF50V 0.1uF/16V
IICSDA
IICSCL
WP
R413
R414
R445
R444
R443
R454 R453 R451 RTD_SD3/SDI
RTD_SD3/SDI {5}
RTD_SCLK
RTD_SCLK {5}
NC
1K 1/16W
4K7 1/16W
4K7 1/16W
4K7 1/16W
4K7 1/16W
C409
4K7 1/16W
4K7 1/16W
NC/10pF
41
40
39
38
37
36
35
34
33
4
P1.0/T2
P1.1
P1.2
P1.3
P1.4
P1.5
P1.6
P1.7
RST
VCC
Volume# R420 NC 44
{2} Volume# P5.0/PWM0
Mute R422 NC 45 MCU_VCC
{2} Mute P5.1/PWM1
PANEL_ID# R423 NC 46
{2} PANEL_ID# P5.2/PWM2
DIM# R424 1K 1/16W 47
{2} DIM# P5.3/PWM3
PPWR_ON# R430 100R 1/16W 48 32
{6} PPWR_ON# P5.4/PWM4 NC
INV_ON# R432 100R 1/16W 1 31 R425
{2} INV_ON# P5.5/PWM5 NC
DDC2_SCL 2 30 10K 1/16W
{3} DDC2_SCL DSCL2/P5.6 NC
DDC2_SDA DDC2_SDA 3 29
{3} DSDA2/P5.7 NC
DDC1_SCL 5 28 DSUB_V1 R427 NC/1K 1/16W DSUB_V
5%
{3} DDC1_SCL ASCL1/P3.0/RXD VSYNC DSUB_V {3}
DDC1_SDA 8
{3} DDC1_SDA ASDA1/P3.1/TXD 27
P6.7 26 R429 0R05 1/16W CRY STAR_OUT
P6.6/CLKO1 CRY STAR_OUT {5}
{3} DVII_DETECT
R442 100R 1/16W 9
P3.2/INT0 RTD2122L P6.5
25 MVCC
10 24 DSUB_CONNECT
{3} HPD_CTL 11 P3.3/INT1 P6.4 23
DSUB_CONNECT {3}
R431
12 P3.4/T0 P6.3/ADC3 22 R433 100R 1/16W POWER_KEY #
P3.5/T1 P6.2/ADC2 POWER_KEY # {2}
LED_G# 13 21 R434 100R 1/16W KEY 1 6K8 1/16W
{2} LED_G# P7.6/CLKO2 P6.1/ADC1 KEY 1 {2}
LED_R# 14 20 R435 100R 1/16W KEY 0
{2} LED_R# P7.7 P6.0/ADC0 KEY 0 {2}
VSS
NC
NC
NC
NC
XO
XI
17
18
19
42
43
6
7
R415 R401
PANEL_VCC
24mhz R437 R436
6K8 1/16W C403 X401 10K 1/16W
R416 0.1uF/16V R438 C410
10K 1/16W 5% 1 2 0.1uF/16V
MCU_VCC
R439
Closed to X'tal 6K8 1/16W
C401 C411
10pF 10pF
Closed to MCU
42
20” LCD Color Monitor BenQ G2020HD
BJT_B
1.8AVCC R1.8DVCC 150 OHM
Q501 FB501
VCC3 KN2907AS R1.8DVCC1
Q502 C507
R507 3.3Ω 2W FB503 C506 C501
KN2907AS 120Ω C505 + 1uF 10V
0.1uF/16V 1uF 10V
C502 22UF50V
0.1uF/16V
{4}
{4}
DGND
{4}
CRYSTAR_OUT
RTD_SD3/SDI
TMDS_VDD
RTD_SCLK
{3}
{3}
VCC3 TMDS_VDD
RX2P
RX2N
FB502
120Ω
CRYSTAR_OUT
RTD_DDCSCL
RTD_DDCSDA
RTD_SD3/SDI
R1.8DVCC1
TMDS_VDD
C503
RTD_SCLK
RX2P
RX2N
0.1uF/16V LVDS_O0 RXO0-
RXO0+
RXO0-
LVDS_O[0..9] {6}
DGND
LVDS_O1 RXO0+
LVDS_O2 RXO1-
LVDS_O3 RXO1+
LVDS_O4 RXO2-
U501 LVDS_O5 RXO2+
48
47
46
45
44
43
42
41
40
39
38
37
R508 100R 1/16W RTD_DDCSDA VCC3
{4} DDC2_SDA
R509 100R 1/16W RTD_DDCSCL RXOC- LVDS_O6 RXOC-
TXO0+
TXO0-
VCLK/RX2P
DDCSCL/PWM0
DDCSDA/PWM1/IRQ
SCL
SDA
VCCK
{4} DDC2_SCL
V0/RX2N
TMDS_VDD
XIN
PGND
RXOC+ LVDS_O7 RXOC+
For HDCP LVDS_O8 RXO3-
R503 LVDS_O9 RXO3+
1K 1/16W
1 36 RXO1- LVDS_E0 RXE0-
V1/REXT TXO1- LVDS_E[0..9] {6}
LVDS_E1 RXE0+
RX1P 2 35 RXO1+ LVDS_E2 RXE1-
{3} RX1P V2/RX1P TXO1+ LVDS_E3 RXE1+
RX1N 3 34 RXO2-
{3} RX1N V3/RX1N TXO2- LVDS_E4 RXE2-
RX0P 4 33 RXO2+ LVDS_E5 RXE2+
{3} RX0P V4/RX0P TXO2+ LVDS_E6 RXEC-
RX0N 5 32 RXOC- LVDS_E7 RXEC+
{3} RX0N V5/RX0N TXOC- LVDS_E8 RXE3-
RXCP 6 31 RXOC+ LVDS_E9 RXE3+
{3} RXCP V6/RXCP TXOC+
RXCN 7 RTD2545LH-GR 30 RXO3-
{3} RXCN V7/RXCN TXO3-
RTD_V 8 29 RXO3+
{3} RTD_V AVS TXO3+
RTD_H 9 28 RXE0-
{3} RTD_H AHS TXE0-
DGND 10 27 RXE0+
ADC_GND TXE0+
RTD_B- 11 26 RXE1-
{3} RTD_B- B- TXE1-
RTD_B+ 12 25 RXE1+
ADC_VDD
{3} RTD_B+ B+ TXE1+
TXE3+
TXE2+
BJT_B
PGND
TXE3-
TXE2-
VCCK
G+
R+
G-
R-
13
14
15
16
17
18
19
20
21
22
23
24
RTD_G+
R1.8DVCC
R1.8DVCC
RTD_R+
RTD_G-
RTD_R-
RXE2+
RXE3+
BJT_B
DGND
RXE3-
RXE2-
{3} RTD_G-
{3} RTD_G+
R1.8DVCC
{3} RTD_R-
{3} RTD_R+
TPV ( Top Victory Electronics Co . , Ltd. ) OEM MODEL BenQ G920HD Size B
43
20” LCD Color Monitor BenQ G2020HD
Power Board
R918
100 OHM 1/4W L904
R919 +12V
2
1.0uH
100 OHM 1/4W
1
C912 ZD902
! +
R920
0.001uF
+ C922 R946
RLZ13B C930
100 OHM 1/4W + + 470PF50V 150 OHM 2W 0.1uF
2 3 C917 C918
!T901
1
2
680uF/25V 680uF/25V
1 3 R943
BD901 D906 Q903 470R 1/8W
-
2
C904 8 NC 0.001uF
C938 ZD923
NC R932 D900 11 R921 NC NC
0.22uF/275V 10K OHM 1/4W R906 FR107 6 12 F902
! !
NC 2
R922 NC NC
C921 +
R948
+5V1
1
C902 C901 C910 + C939 NC
1000pF NC
1000pF NC NC R947
1 NC F904
R923 NC
C911 D901 R909 POWER X'FMR NC
0.1uF FR103 5.1 OHM 1/4W
+ C903
22uF/50V Q904 R952
D905 31DQ06FC3 NC NC
R907
2
NC F903
L901 D903 R961 100 OHM 1/4W L903
30mH ! IC901
LL4148
! 1.0uH
+5V
NC
1 8 Q901 R962 100 OHM 1/4W C929 + C940
2 RT HV 7 R910 2SK2645-54MR 0.001uF 1000UF25V + F905
1
COMPNC R924
2
3 6 10R 1/4W C915 0 OHM 1/4W
CS VCC
2
4 5 R938 R935 100 OHM 1/4W 150R 1/8W 470uF/16V
GNDOUT
! LD7575A PS
ZD905
RLZ18B
10K 1/8W ZD922
RLZ5.1B
ZD921
RLZ13B
C908
R915
1
100K OHM 1% 1/8W R940
1
0.22uF/275V R912 33K 1/10W
R927
220 OHM 1/4W 3.6K OHM 1% 1/10W
1
R902 C909
470pF/25V
R914
0.47 OHM +-5% 2WS ! IC902
R925
1K 1/8W
D916
LL4148 D915
PC123X2Y FZOF LL4148
! 680K OHM 1/4W !
2
R900 R901
VAR901
Varistor
! 1
2
C925 R930
2.43K OHM 1% 1/10W
NC
CN902
N.C
1
1
NR901(NC) 1
NR901 VOL
HS2 2
! NTCR NTCR
HEAT SINK(D906_Q90G6263-6) MUTE
3
t t ! 1 +5V
DIM
4
5
2 6
ON/OFF
2
7
!
2
C931 8
F901 0.1uF 9
FUSE HS5 10
SHIELD(H85G0002-1)
1 CONN
HS3 2
HEAT SINK(Q901_Q90G6263-6)
3
1
2
2 1
CN901
SOCKET !
87G 501 32 DL
44
20” LCD Color Monitor BenQ G2020HD
1
2
C839 T801 CONN
R821
1500PF/50V POWER X'FMR R817
6 7 10K 1/10W 1% 1K 1/8W
CN801
R855 D805
15R 1/4W LL4148 C819
C801 2
F801 0.0022uF
3 30pF/3KV
+12V 4 3
1
0 OHM 1/4W C802
R804 Q801 470PF50V + C824 R856 1 8 R801 D801
100R 1/8W PMBS3904 D810 0.1uF 15R 1/4W C803 1K5 1/10W 1% BAV99
NC Q802 30pF/3KV
AM9945N-T1-PF
1 8
Q808 S D
PDTA144WK 2 7 C838
Q805 G D 1500PF/50V
PDTC144WK R839 3 6 1
22R 1/8W S D 2
ON/OFF CONN
Q804 4 5 R822
G D
2
PMBS3906 R828
C807 C825 1 10K 1/10W 1% 1K 1/8W
CN802
0.1uF/25V 0.1uF/25V
2
3
C823 3
D807
Q811 LL4148 0.0022uF 1
DIM
PMBS3904 R814
D811 1K5 1/10W 1% D802
NC BAV99
Q812 R850
2
PMBS3906 22R 1/8W
1
3
R827
1K 1/10W 1%
Q806 R853
PMBS3904 68K 1/10W
C835
NC
D817
LL4148
R841
68K OHM 1% 1/10W
C842
R851 0.01uF R829
6K8 1/10W R802 22R 1/8W
8.2K 1/10W 1%
R825
22R 1/8W
R837
47K 1/8W
C821 C846
0.1uF/25V R861 NC
R810 R865 NC R864 R854
51K OHM 1% 1/8W NC NC
NC C834 R835
R803 0.1uF/25V 1M 1/10W 5%
Q807 穝糤 R826 R808 680K 1/10W
R820 N.C 1K 1/8W R824 10K 1/10W 1%
10K 1/10W 1% R863 R831 C820 新增
10K 1/10W 1% 1K 1/8W 220pF50V 1K 1/10W 1%
45
20” LCD Color Monitor BenQ G2020HD
Key Board
A B C D E
LED_RED# LED_GRN#
4 4
3
LED001
LED
2
CN001
7
CONN
1 LBADC1 R003 1K 1/10W 1%
2 LBADC2 R002 3Kǂ 1/10W
3 DC_POWERON
4 LED_GRN#
5 LED_RED# R006 1K 1/10W 1%
6 R007 3Kǂ 1/10W
C001 C002 C003 C004 C005
8
3 3
GND
POWER
ENTER
RIGHT
MENU
AUTO
LEFT
SW006 SW005 SW004 SW003 SW002 SW001
1 2 1 2 1 2 1 2 1 2 1 2
ZD003
ZD002
ZD005
ZD004
ZD001
5 5 5 5 5 5
C011
C007
C009
C010
C008
C006
ZD006 SW006 SW005 SW004 SW003 SW002 SW001
3 4 3 4 3 4 3 4 3 4 3 4
NC
2 2
NC
NC
NC
NC
NC
0.1uF
0.1uF
0.1uF
0.1uF
0.1uF
0.1uF
GND GND GND GND GND GND GND GND GND GND
GND GND
RIGHT(1.0K) 0.673V
LBADC1
ENTER(3.0K) 1.435V
1
MENU (1.8K) 0.673V 1
LBADC2
(AUTO) (MENU) (LEFT) (Power) (RIGHT) (ENTER)
AUTO (3.0K) 1.435V
LEFT (1.8K) 0.673V
T P V ( Top Victory Electronics Co . , Ltd. ) OEM MODEL G920HD(A) Size
B
LBADC3 ㍀䱨⪰㌾㝍 G3367-E-X-X-2-081223
TPV MODEL Rev C
POWER(3.0K) 1.435V Key Component
02.KEY BOARD
PCB NAME 715G3367-E
⿄⠍ <⿄⠍>
Date Thursday, December 04, 2008 Sheet 2 of 2
A B C D E
46
20” LCD Color Monitor BenQ G2020HD
Troubleshooting Guide
47
20” LCD Color Monitor BenQ G2020HD
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low power "sleep" mode
when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
48
20” LCD Color Monitor BenQ G2020HD
Main Board
(1) No Power
No power
NG
NG
Check power board
OK
NG Replace U201
OK
NG
OK Replace X401
Check U401
49
20” LCD Color Monitor BenQ G2020HD
(2) No picture
No picture
NG
OK Check power board
OK
NG
Replace U201
OK NG
Replace X401
Check U401
OK NG
Replace U401
NG
50
20” LCD Color Monitor BenQ G2020HD
(3) White screen
White Screen
OK NG
OK Replace X401
NG Replace U401
OK
NG
Check Correspondent
component. Check reset circuit of
OK U401 is normal
Replace Panel NG
51
20” LCD Color Monitor BenQ G2020HD
Power Board
No power
NG
OK NG
Check AC input
OK NG
Check bridge rectified circuit and F901 circuit
NG
OK Check R904, R905, Change IC901
NG 1) Check IC901
OK
2) Check R909/D901/C903 circuit
OK NG
Check IC901
Check D915/D916/IC902/IC903/ZD902/ZD901
52
20” LCD Color Monitor BenQ G2020HD
W / LED, No Backlight
NG
OK Check adapter and F801
NG
OK Check Interface board or main board
NG
OK Change ON/OFF circuit
NG
OK Check IC801
NG
OK Change Q805, Q808
NG
OK Change T801
53
20” LCD Color Monitor BenQ G2020HD
Key Board
N
Is Key Pad Board connecting normally? Connect Key Pad Board
N
Is Button Switch normally? Replace Button Switch
N
Is Key Pad Board normally? Replace Key Pad Board
54
20” LCD Color Monitor BenQ G2020HD
PCB LAYOUT
Main Board
55
20” LCD Color Monitor BenQ G2020HD
56
20” LCD Color Monitor BenQ G2020HD
Power Board
57
20” LCD Color Monitor BenQ G2020HD
Appendix 1 – Screw List / Torque
(TA9SRKMBFWBQNN)
0M1G1030 6120 M3*6 FOR ALL BOARDS & MAIN FRAME 3 6±1 KGF. CM
0M1G1030 6120 M3*6 FOR ALL BOARDS & MAIN FRAME 2 6±1 KGF. CM
58