This is questions that need to be answered for a class in Operations Management

(man3504g1-101042016)

Chapter 5 #1 and #9 on page 179

1. Why is it necessary to document a product explicitly?

Solution:

Explicit documentation requires two things:

it provides the information necessary to Produce the product in the

appropriate fashion.

if the product which we produce does not perform as we anticipated, the

documentation provides the basis for finding and correcting the problems
in a logical manner.

9. What are the three specific ways in which computer-aided design (CAD)
benefits the design engineer?

Solution:

The advantages of Computer Aided Design are as follows:

The CAD System is very precise. Has 3d Detailed Drawings

It's computerised model to scale Drawing device independent Smaller file

than bitmapped images Easier to see the characteristics

CAD can resize by using calculations It can see the image in animation
also.

Chapter 6 #1, #6 and #8 on page 227

1. explain how improving quality can lead to reduced costs?

Solution:

Improving quality in production processes, leads to less rework, scrap and

warranty issues. It will increase higher productivity. Increases in quality help firms
both increase sales and lower costs. Increases in customer service quality and
customer response can lead to increases in sales, etc.
6. What are seven tools of TQM?

Solution:

Seven tools of TQM are as follows:

Cause and effect diagram

Check sheet

Control charts

Histogram

Pareto Chart

Scatter diagram

Stratification

8. How can a university control the quality of its output (that is it's graduates)?

Solution:

A University can control the quality of its graduates by setting specific goals for its
overall accomplishments, employing quality faculty, setting appropriate standards,
and employing appropriate evaluation devices.

Chapter 7 #1 on page 291

What is process strategy?

Solution:

Process strategy describes the pattern of decisions made in

managing processes with the aim of achieving competitive priorities. It can be
utilised to guide a variety of process decisions, operations strategy, and business'
ability to obtain the resources necessary to support them.

Chapter 7 #s7.1 on page 317 and #s7.15 (a only) on page 318

s7.1 Amy Xia's plant was designed to produced 7,000 hammers per day but is
limited to making 6,000 hammer per day because of the time needed to change
equipment between styles of hammers. What is the utilization?

Solution:
Utilisation Rate 86%
Required
production 7000
 Actual production 6000

s7.15 A production process at Kenneth Day Manufacturing is shown in Figure s7.9.

The drilling operation occurs separately from, and simultaneously with, the sawing
and sanding operations. A product needs to go through only one of the three
assembly operations (the operations are in parallel).

a) which operation is the bottleneck?

Solution:

Assembly

b) what is the bottleneck time?

Solution:

0.7 units / hr

c) what is the throughput time of the overall system?

Solution:

Time : 7 hours

d) if the firm operates 8 hours per day, 20 days per month, what is the monthly
capacity of the manufacturing process?

Solution:

18.50 units per hours

Monthly manufacturing capacity: 18.50 x 8 x 20 = 2960 hours

Chapter 8 # 16 page 342

16. List the techniques used by service organizations to select locations.

Solution:

Techniques used by service organisation are as follows:

Market economics

Better international communications

Ease of capital flow

High differences in labor cost

Chapter 8 #8.1 on page 345

8.1 In Mayanmar (formerly Burma), 6 laborers, each making the equivalent of $3 per
day, can produce 40 units per day. In rural China, 10 laborers, each making the
equivalent of $2 per day can , produce 45 units. In billing Montana 2 laborers, each
making $60 per day, can make 100 units. Based on labor costs only, which location
would be most economical to produce the item

Labor Total
Location Labor Cost Units Cost
Mayanma
r 6 $3.00 40 $18.00
China 10 $2.00 45 $20.00
$120.0
Montana 2 $60.00 100 0

Mayanmar location is most economical.