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Welcome: j210ar18

Product: EXCAVATOR
Model: 320D EXCAVATOR BZP
Configuration: 320D Excavator BZP00001-UP (MACHINE) POWERED BY C6.4 Engine

Troubleshooting
C4.2 and C6.4 Engines for Caterpillar Built Machines
Media Number -KENR5342-21 Publication Date -01/11/2012 Date Updated -07/11/2012

i05569051

Event Codes
SMCS - 1900

Engine M onitoring
The Electronic Control Module (ECM) monitors the operating parameters of the engine. The ECM will
generate an event code if a specific engine parameter exceeds an acceptable range that is defined by the
engine monitoring system. For information on the engine monitoring system, refer to Troubleshooting,
"Engine Monitoring System".

Cross-Reference I nformation for Event Codes


Event codes are generated when abnormal operating conditions exist. Table 1 is a list of the event codes for
the engine. The event codes are cross-referenced with the appropriate procedure that can be used to
troubleshoot the code.

Table 1
Cross-Reference from CI D-FM I Code to SPN-FM I Codes to Troubleshooting Procedure
SPN-FM I Code
Event Code Troubleshooting Procedure

E96(1) High Fuel Pressure 94-15 "Fuel Pressure Is High"


E198(1) Low Fuel Pressure 94-17 "Fuel Pressure Is Low"
E265(3) User Defined Shutdown N/A "Application specific"
E360(1) Low Engine Oil Pressure 100-17
"Oil Pressure Is Low"
E360(3) Low Engine Oil Pressure 100-01
E361(1) High Engine Coolant Temperature
110-15
"Coolant Temperature Is High"
E361(2) High Engine Coolant Temperature
110-16

E362(1) Engine Overspeed 190-15 "Engine Overspeeds"

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E363(1) High Fuel Supply Temperature 174-15 "Fuel Temperature Is High"


E363(2) High Fuel Supply Temperature 174-16 "Fuel Temperature Is High"
E390(1) Fuel Filter Restriction 95-17
E390(2) Fuel Filter Restriction 95-18 "Fuel Filter Is Restricted"
E390(3) Fuel Filter Restriction 95-01
E396(1) High Fuel Rail Pressure 157-16 "Fuel Rail Pressure Is High"
E398(1) Low Fuel Rail Pressure 157-18 "Fuel Rail Pressure Is Low"
E539(1) High Intake Manifold Air
105-15
Temperature "Intake Manifold Air Temperature Is
E539(2) High Intake Manifold Air High"
105-16
Temperature
"Intake Manifold Air Pressure Is High"
E1044(2) High Intake Manifold Pressure 102-16

E1045(2) Low Intake Manifold Pressure 102-18 "Intake Manifold Air Pressure Is Low"

Parts of the Event Code


The "E" identifies the code as an event code. The "XXX(X)" represents a numeric identifier for the event
code. The fourth "X" represents a numeric identifier for the severity of the event. This is followed by a
description of the code. Refer to the following example:

E360(1) Low Oil Pressure Level

E360(2) Low Oil Pressure Level

E360(3) Low Oil Pressure Level

The possible definitions for the levels of severity for an event are defined below:

Table 2
I ndicators (1), (2), and (3)
Warning Category I ndicator Severity
(1) Least Severe
(2) Moderate Severity
(3) Most Severe

Active Event Codes


An active event code represents a problem with engine operation. Correct the problem as soon as possible.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed first.

I llustration 1 is an example of the operating range of a three-wire temperature sensor. Do not use the
I llustration to troubleshoot temperature sensors.

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Illustration 1 g01138880

Example of the typical operating range of a three-wire temperature sensor

(1) This area represents the normal operating range of the parameter. The normal output voltage of the sensor is between 0.2 VDC
and 4.2 VDC.

(2) In this area, the temperature above 107 C (225 F) is higher than normal. The output voltage of the sensor will generate an
event code. The sensor does not have an electronic problem.

(3) In these areas, the output voltage of the sensor is too high or too low. The voltage is outside of the normal range. The
electronic problem will generate a diagnostic code. Refer to Troubleshooting, "Diagnostic Trouble Codes" for additional
information on diagnostic codes.

Logged Event Codes

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When the ECM generates an event code the ECM logs the code in permanent memory. The ECM has an
internal diagnostic clock. The ECM will record the following information when an event code is generated:

The hour of the first occurrence of the code

The hour of the last occurrence of the code

The number of occurrences of the code

Logged events are listed in chronological order. The most recent event code is listed first.

This information can be helpful for troubleshooting intermittent problems. Logged codes can also be used to
review the performance of the engine.

Clearing Event Codes


A code is cleared from memory when one of the following conditions occur:

The code does not recur for 100 hours.

A new code is logged and there are already ten codes in memory. In this case, the oldest code is
cleared.

The service technician manually clears the code.

Always clear logged event codes after investigating and correcting the problem which generated the code.

Troubleshooting
For basic troubleshooting of the engine, perform the following steps in order to diagnose a malfunction:

1. Obtain the following information about the complaint:

The event and the time of the event

Determine the conditions for the event. The conditions will include the engine rpm and the load.

Determine if there are any systems that were installed by the dealer or by the customer that could
cause the event.

Determine whether any additional events occurred.

2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not due to
error of the operator.

3. Narrow the probable cause. Consider the operator information, the conditions of operation, and the
history of the engine.

4. Perform a visual inspection. Inspect the following items:

Fuel supply

Oil level

Oil supply

Wiring

Connectors

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Be sure to check the connectors. This is very important for problems that are intermittent. Refer to
Troubleshooting, "Electrical Connectors - Inspect".

If these steps do not resolve the problem, refer to Table 1 for the procedure to troubleshoot the event code.

Parameter Settings of the Engine M onitoring System


The monitoring system determines the level of action that is taken by the ECM in response to a condition that
can damage the engine. When any of these conditions occur, the appropriate event code will be generated.

If the monitoring system detects a parameter that has exceeded a trip point, an internal timer will be activated.
The parameter must fall to a specific value below the value of the trip point in order to reset the timer. The
difference between the specific value and the value of the trip point is called the hysteresis. If the delay time
is exceeded the monitoring system will initiate the programmed action. The engine monitoring system is
enabled after the engine is started. When the engine is within 50 rpm of low idle, the ECM will check the
parameters. The ECM checks for oil pressure after a ten second delay. The delay is designed to eliminate
false low oil pressure warnings.

If the ECM generates an event, the event will be displayed as a "Status Flag" on the "Status" screen on
Caterpillar Electronic Technician (ET). Go to the "Information" menu on Cat ET and activate the "Status"
screen in order to see the active event. The event will be displayed across the top of the screen with the name
of the ECM and serial number of the product.

The default settings for the parameters are programmed at the factory. If the delay time or the trip point are
programmable, the minimum and maximum ranges will be listed in Table 3.

The parameter settings for the engine monitoring system can also be viewed on Cat ET. In order to view the
parameters of the engine monitoring system, refer to Troubleshooting, "Engine Monitoring System".

Table 3
Trip Points for the M onitoring System
Delay Time in
Trip Point
Seconds
Condition Action
Default M in M ax Default
M in M ax Default
State
E96(1) High Fuel Warning N/A N/A N/A N/A
8 On
Pressure 650 kPa (94.3 psi)
E198(1) Low Fuel Warning N/A N/A N/A N/A
10 On
Pressure 140 kPa (20.3 psi)
When the shutdown
E265(1) User
Warning N/A N/A N/A N/A switch is grounded
Defined Shutdown N/A On
injection is disabled.

E360(1) Low
Warning N/A N/A N/A N/A (1)
Engine Oil 8 On
Pressure
The engine will be
derated at 50 % per
E360(3) Low
Shutdown N/A N/A N/A N/A second up to a
Engine Oil 8 On
maximum of 100 %.
Pressure
(1)

10 On

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E361(1) High Warning N/A N/A N/A N/A


Engine Coolant 107 C (225 F)
Temperature
E361(2) High
N/A N/A N/A N/A
Engine Coolant Derate 10 On
108 C (226 F) (2)
Temperature
E362(1) Engine Warning N/A N/A N/A N/A
0.6 2600 RPM On
Overspeed
E363(1) High Fuel Warning N/A N/A N/A N/A
30 On
Temperature 85 C (185 F)
E363(2) High Fuel N/A N/A N/A N/A
Derate 30 On
Temperature 90 C (194 F)
E390(1) Fuel Filter Warning N/A N/A N/A N/A
120 On
Restriction 100 kPa (15 psi)
E390(2) Fuel Filter N/A N/A N/A N/A
Derate 120 On
Restriction 125 kPa (18 psi)

E396(1) High Fuel Warning N/A N/A N/A N/A


N/A 160 MPa (23206 On
Rail Pressure
psi) (3)
The engine will
E398(1) Low Fuel Warning N/A N/A N/A N/A
N/A default to a torque On
Rail Pressure
map.
E539(1) High
Warning N/A N/A N/A N/A
Intake Manifold 8 On
83 C (181 F)
Air Temperature
E539(2) High
N/A N/A N/A N/A
Intake Manifold Derate 8 87 C (189 F) On
(4)
Air Temperature
E1044(2) High The engine will be
N/A N/A N/A N/A
Intake Manifold Derate N/A derated 20 %. On
(5)
Pressure
E1045(2) Low The engine will be
N/A N/A N/A N/A
Intake Manifold Derate N/A derated 100 %. On
(5)
Pressure
(1)
Refer to the oil pressure map in Illustration 2.
(2)
The engine will be derated 25% at 108 C (226 F).
(3)
The engine will shut down.
(4)
When the Level 2 (derate) is first tripped the engine power is derated 3 percent with a maximum of 20 percent.
(5)
The key will need to be cycled for a reset.

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Illustration 2 g01316939

Map of the engine oil pressure versus the engine rpm

(X) Engine rpm

(Y) Engine oil pressure in kPa

Default Conditions for the M onitoring System


Table 4 contains the default conditions that cause an event code to be generated. Table 4 also contains a
column that describes the system response when the conditions indicate that an abnormal operating condition
exists.

Table 4
Default Conditions and System Response
Conditions which Generate this
Event Code System Response
Code
The warning lamp will illuminate, if
E96(1) High Fuel The fuel pressure is above the trip
equipped.
Pressure point for eight seconds.
The code is logged.
The warning lamp will illuminate, if
E198(1) Low Fuel The fuel pressure is below the trip
equipped.
Pressure point for ten seconds.
The code is logged.
The warning lamp will illuminate, if
E360(1) Low Engine Oil The engine oil pressure drops below
equipped.
Pressure the trip point for two seconds.
The code is logged.
E360(2) Low Engine Oil The engine oil pressure drops below The warning lamp will illuminate, if
Pressure the trip point for two seconds. equipped.
The code is logged.
The engine will be derated at 17.5

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percent per second up to a maximum


of 100%.
The engine coolant temperature is The warning lamp will illuminate, if
E361(1) High Engine
above the trip point temperature for equipped.
Coolant Temperature
four seconds. The code is logged.
The warning lamp will illuminate, if
The engine coolant temperature is equipped.
E361(2) High Engine
above the trip point temperature for The code is logged.
Coolant Temperature
four seconds. The engine will be derated 25% at
108 C (226F).
The engine rpm has exceeded the trip The warning lamp will illuminate, if
E362(1) Engine
point for engine overspeed for the equipped.
Overspeed
delay time. The code is logged.
The warning lamp will illuminate, if
E363(1) High Fuel The fuel temperature is above the trip
equipped.
Supply point for the delay time.
The code is logged.
The warning lamp will illuminate, if
E363(2) High Fuel The fuel temperature is above the trip
equipped.
Supply point for the delay time.
The code is logged.
The warning lamp will illuminate, if
E390(1) Fuel Filter The fuel filter pressure has exceeded
equipped.
Restriction the trip point for 120 seconds.
The code is logged.
The warning lamp will illuminate, if
E390(2) Fuel Filter The fuel filter pressure has exceeded equipped.
Restriction the trip point for 120 seconds. The code is logged.
The engine will be derated.
The warning lamp will illuminate, if
equipped.
E396(1) High Fuel Rail The engine's fuel rail pressure is above The code is logged.
Pressure an acceptable value. The engine will run on a default
torque map until the keyswitch is
cycled.
The warning lamp will illuminate, if
equipped.
E398(1) Low Fuel Rail The engine's fuel rail pressure is The code is logged.
Pressure below an acceptable value. The engine will run on a default
torque map until the keyswitch is
cycled.
E539(1) High Intake The intake manifold air temperature is The warning lamp will illuminate, if
Manifold Air above the trip point temperature for equipped.
Temperature four seconds. The code is logged.
The warning lamp will illuminate, if
equipped.
E539(2) High Intake The intake manifold air temperature is
The code is logged.
Manifold Air above the trip point temperature for
When the derate is first tripped the
Temperature four seconds.
engine power is derated 3% with a
maximum of 20% .

Copyright 1993 - 2016 Caterpillar Inc. Mon Apr 25 22:07:24 UTC+0700 2016
All Rights Reserved. j210ar18

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