Ballinger|Leafblad and hrconnection proudly present the following information on behalf of our client,

Lutheran Social Service of Minnesota and a retained search for Director, HR Services

and

Present

Director, HR Services

www.lssmn.org www.ballingerleafblad.com www.hrconnection.net

 Lutheran Social Service
Director, HR Services

PRESENTING OUR CLIENT LUTHERAN SOCIAL SERVICE OF MINNESOTA

ORGANIZATIONAL OVERVIEW

Lutheran Social Service of Minnesota traces its history to 1865 when Vasa Lutheran
Church in Red Wing, Minnesota opened its church to care for four orphaned children in
need. This community response inspired hope and changed the life of the community.
Since that time, Lutheran Social Service of Minnesota has grown in size and reach
responding to Minnesotas changing needs. The tradition of service is at the core of
Lutheran Social Service (LSS) of Minnesota. The organization holds the value of service
as central to its vision and mission. The commitment to service still guides the efforts of
LSS and empowers the organization to achieve its mission and attain its goals.

SERVICES PROVIDED BY LUTHERAN SOCIAL SERVICE OF MINNESOTA

Today, Lutheran Social Service of Minnesota is headquartered in St Paul and employs

over 2,300 staff who work in 23 distinct programs to serve 1 in 65 people in Minnesota.
LSS has services in each of Minnesotas 87 counties and in more than 300 communities.
With an annual budget of $117 million funded from public, private and charitable sources,
LSS is one of the states largest, nonprofit social service organizations. It is also one of
the most admired, for its stability, growth in services and innovation. Its reputation is
rooted in Trustworthiness.

LSS provides a wide range of human support services related to the basic necessities of
life food and shelter, physical health and safety, and emotional and spiritual well-being.
Services are concentrated in the following sectors:
Children and families will have safe, stable homes and the opportunity to thrive in
community.
People with disabilities will have access to social services and the opportunity to
contribute to community life.
Older adults will have choice in the services they need and opportunities to participate
in community life.
 Lutheran Social Service
Director, HR Services

ORGANIZATIONAL MISSION, VISIONS AND VALUES

Mission
Lutheran Social Service of Minnesota expresses the love of Christ for all people through
service that inspires hope, changes lives, and builds community.

Vision
All people have the opportunity to live and work in community with dignity, safety, and
hope.

Employee Vision
Lutheran Social Service of Minnesota employees have deeply meaningful work that
changes lives, the opportunity for their unique gifts to shine and grow, and abundant
and balanced lives.

Strategic Imperatives
Our service outcome goals are organized around children, youth and families; people
with disabilities; and older adults. They shape our planning and action.

PRESENTING THE POSITION OF DIRECTOR, HR SERVICES

OVERVIEW OF THE POSITION

The Director, HR Services will support the 320 members of the management team at
Lutheran Social Service of Minnesota and the entire organization with HR consultative
services (employee relations, organization learning & development, staffing,
organization design and restructure), compliance, racial equity and multiculturalism and
employee engagement.

The Director, HR Services will lead operations of the human resources function with
regard to the overall administration, coordination and evaluation of staffing services and
talent management, compliance, learning and development and general office
management. This position plans and organizes the activities of these areas to ensure
that the organizations human resource needs are met in a manner that ensures
compliance with State and Federal law and in support of business objectives.

REPORTING RELATIONSHIPS

This position reports to Joyce Norals, Chief Human Resource Officer/Vice President. The
Director, HR Services will have four direct reports (two Human Resource Managers;
Senior Manager of Learning & Development; Human Resources Analyst).
 Lutheran Social Service
Director, HR Services

THE PRIMARY RESPONSIBILITIES OF THE DIRECTOR, HR SERVICES

Actively contribute to the development of HR function goals and objectives and

supervise the staffing, learning and administrative staff and activities to ensure
quality service delivery. Recommend new approaches to effect continual
improvements in efficiency of department and services performed.
Participate in short/long term planning of organization initiatives that support and
build a culture of employee engagement.
Lead staffing area and conduct recruitment efforts for exempt and non-exempt
employees. Evaluate reports, decisions and results of staffing initiatives in relation to
established strategies and goals.
Provide leadership and oversight of the learning and development function and
ensure the development of learning strategies and processes for leadership
development. Recommend, evaluate and participate in the implementation of these
strategies to ensure desired results.
Lead and manage the individual development planning process for emerging leaders.
Ensure development plans are in place for high potentials. Provide consultative
services to leaders regarding mentoring of these individuals.
Annually reviews and makes recommendations to executive management for
improvement of the organizations policies, procedures and practices on HR matters;
communicates changes and ensures proper compliance and support.
Work directly with senior leaders to assist in the implementation of organization
change initiatives which impact the organizations culture and employees work
environment.
Ensure legal compliance with state and federal employment laws, government
reporting; develop and maintain State of Minnesota affirmative action program, and
ensure proper and legal maintenance of department records and employee files.
Conduct annual analysis of organizations progress and ensure the development and
implementation of any corrective plans.
Collaborate with the Compensation and Benefit team for the design and integration
of organization human resource strategies into compensation strategies to ensure
alignment and support for the retention and attraction of talent.
Participate in leadership meetings, staff meetings and other meetings to ensure
continual learning and understanding of organization objectives and culture.
Provide the financial oversight to ensure budget objectives for staffing and HROD are
met.
 Lutheran Social Service
Director, HR Services

Budget Responsibility:
Responsible for the HROD and Staffing/Recruitment Budget of approximately $200K

Travel Requirements:
This position has the opportunity to work with LSS locations across the state and will
involve traveling up to 30 60%, primarily within the state of Minnesota; must have a
valid drivers license.

DESIRED QUALIFICATIONS FOR THIS POSITION

The ideal candidate will possess a Bachelors Degree in Business or Human Resources
with an MA in a related topic such as Industrial Relations (MAIR) desired. He/She will
have at least five years of experience in HR and OD discipline with experience in leading
and supervising others and managing as a business partner to a broad group of
organizational leaders. The ideal candidate will have critical thinking and problem
solving skills, the ability to work with complex organization systems; assimilate data and
evaluate, and the ability to exercise good judgment and make decisions.

Other professional competencies desired include:

Commitment to Mission- a strong belief in the mission of LSS and a commitment
to the people it serves.
Business Acumen - in operations, finance and leadership. and ability to
understand external environments (regulatory, economic, labor market,
competitors) and their impact to position and/or respond to change and
opportunities to ensure sustainability and success for the organization.
Cultural Awareness - evidence of cultural competence and fluidity. Committed to
diversity and inclusion; able to connect to people without exception.
Strong relationship management skills - able to build and maintain relationships.
Strategic Perspective - ability to think strategically, anticipate future
consequences and trends and incorporate them into the organizational plan.
Critical/Analytical Skills - ability and experience interpreting a strategic vision into
an operational model.
Consultative Skills - interested in ideas and priorities of staff and will listen and
incorporate their suggestions.
Good Communicator (verbal and written) - effectively create a shared and
compelling vision for the organization and its different constituents (employees,
partners, community).
Ethical Practice - willing to put principles and values first and demonstrate
organizational values through words and actions.
Mature and Proactive Work independently using the goals and objectives of the
role to inform priorities and manage time.
 Lutheran Social Service
Director, HR Services

PRESENTING THE TWIN CITIES OF MINNEAPOLIS AND ST. PAUL, MINNESOTA

The Twin Cities of Minneapolis and Saint Paul are a unique blend of small town and major
cosmopolitan hub. Both urban cores boast a thriving business atmosphere. Minneapolis
is the larger and more commercial of the two cities, and Saint Paul, as the state capital, is
home to state government and has a more historical vibe. Outside of the central
downtowns, however, both cities have many distinct neighborhoods, and residents
identify more with their individual neighborhood than with the larger city as a whole.

Both cities share a common root of being river towns, and the outdoors is still a major
attraction for residents and tourists alike to this day. In addition to the mighty Mississippi
River, there are over 100 lakes (over 900 including the suburbs), over 250 parks, and
miles of biking and walking trails. Nearly every weekend in the summer there are several
outdoor active events for participants and spectators--triathlons, biking races, running
races, boat races, water skiing competitions, golf tournaments, and more.

The active lifestyle of Twin Cities residents doesn't lie dormant during the winter. There
are miles of cross-country skiing trails, several downhill ski areas within an hour drive, ice
skating, snowmobile riding, sledding, and--of course--ice fishing.

For those who prefer activity of the spectator variety, the Twin Cities are home to the
major sports teams: Minnesota Twins, Minnesota Vikings, Minnesota Wild, Minnesota
Timberwolves, Minnesota Lynx, Minnesota United FC (soccer), and Minnesota Swarm
(lacrosse). There is also a minor league baseball team, the Saint Paul Saints.
 Lutheran Social Service
Director, HR Services

The Twin Cities have hosted the World Series, Super Bowl, NCAA Basketball Finals, the
USGA U.S. Open, the PGA Championship, and the Special Olympics. In 2014, Target Field
was the setting for baseball's 2014 All-Star Game, and, in 2018, the Super Bowl will be
played in a newly built state-of-the-art stadium.

But the Twin Cities have more to offer than participatory and spectator sporting events.
There are countless arts and culture offerings here. The Grammy Award-winning
Minnesota Orchestra has a reputation as one of the top orchestras in the world. Since
the early 1960s, the Guthrie Theatre has staged A-plus shows from the classical to the
contemporary. Popular national shows and performers also tour through the Twin Cities
year round at stages in both Minneapolis and Saint Paul, and at the University. There are
over 30 theatre venues, 10 dance companies, and 30 classical music groups in the cities
of Minneapolis and Saint Paul alone.

For the museumgoer, there are over 60 museums in the Twin Cities. The Science
Museum of Minnesota and the Minnesota Children's Museum (both in Saint Paul) are
highly interactive learning and fun experiences for the entire family. The Minneapolis
Institute of Arts has a collection of over 100,000 pieces. The Walker Art Center has been
called "possibly the best contemporary art museum in the U. S." by Newsweek, and has
over 11,000 pieces. The University of Minnesota's Weisman Art Museum is also a
contemporary art destination.

Beyond the outdoor, sports, entertainment, and culture, perhaps the biggest attraction
for the Twin Cities is the lifestyle. Forbes hailed Minneapolis and Saint Paul as the nation's
healthiest cities. USA Today named Saint Paul as North America's "Most Romantic City."

The Twin Cities offer award-winning restaurants (several chefs have been regional James
Beard Award winners). In addition to the popular Mall of America, there are plenty of
unique shopping districts in both cities and in the suburbs.

THE COMPENSATION PACKAGE

The compensation package for this position is competitive and includes participation
in the organizations benefits plan.
 Lutheran Social Service
Director, HR Services

CONTACT US FOR MORE INFORMATION:

Sue Bergstrom
Owner and President
hrconnection
612-619-7070
suebergstrom@hrconnection.net

www.hrconnection.net www.ballingerleafblad.com

Lutheran Social Service of Minnesota is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender
identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability