Vinitesh Saraswat

PROFESSIONAL EXPERIENCE

BHARTI AXA LIFE INSURANCE COMPANY LTD.

Global Finance Hub (Bharti Axa Life Insurance Co.Ltd.)

December 2013 Till Date

Direct Marketing

Use to do direct marketing by doing advertising , telemarketing of insurance products to increase sales.
Use to find out new ways to reach out targets by doing special events, direct mailing, etc.
Having excellent knowledge of marketing and ability to work under pressure.

Asan Steels PVT.LTD

January 2009-November2013

Marketing Manager

Company Profile

Organization as manufacturer of forgings at Raipur (C.G.).

Job Responsibilities :-
Monitoring and analysing market trends .
Studying competitors' products and services .
Exploring ways of improving existing products and services, and increasing
profitability .
Identifying target markets and developing strategies to communicate with them .

Globussoft PVT.LTD (Bhilai, Chhattisgarh)

Decamber 2007 January 2009

Sr.-Team Leader KPO

Company Profile:

Globussoft builds innovative and cutting edge technology products for the digital
marketing
industry. With over 4500 customers in more than 50 countries across 5 continents
and over 2
million users who consume our services via the web/mobile and cloud aka SAAS,
Globuss oft is
emerging as a key player in the Global Digital Marketing Software Solutions Space
Globus soft Technologies is a CMM Level 3, Nasscom Certified, ISO 9001-2000
Certified,
Microsoft Gold Certified Software Products Company. Started in 2005 and
headquartered at
Bhilai , India, we are a global software products company providing technology
products across
a wide range of verticals.

Job Responsibilities :-

To ensure that overall teams performance is above expectation, consistently,

and to maintain
high motivation levels among the team members by creating a competitive
and conducive
environment. To ensure client satisfaction by delivering desired performance.

Activities
Coordinating with client
Defining the manpower requirements and reviewing the same at
regular intervals by
conducting a GAP analysis.
Working in association with the manager to re-engineer the process to
enhance the
customer experience at regular intervals.
Regular check on Productivity, Quality and other deliverables.
Handled team of 30 executives. Managing and reviewing their performance
on a daily /
weekly / monthly basis, and setting up new targets to enhance the
performance and the
efficiency.
Reports and Analysis for the various deliverables Productivity, Quality.
To review the Rostering, Staffing, Scheduling and addressing the gaps.

Reliance BPO (Raipur,Chhattisgarh) February 2006 November

2007
Customer Relation Executive

Company Profile:

RCIL BPO is a premium 'business process outsourcing services provider' of the

Reliance
Group. One of India's largest state-of-the-art service providers, RCIL BPO offers
end-to-end
solutions focusing on Telecom, BFSI, Utility and Entertainment industry verticals.
Clients
prefer it for both quality and cost advantages. The company has been consistently
delivering
quality services to its clients, thereby generating unmatched business value to its
customers
through its centers of excellence. Its operating philosophy is to provide value-
added work flow
solutions to its customers, utilizing the best of skill sets to ensure continuous
improvements in
its service offerings. The team comprises 14,100 strong work force across multiple
locations
with skills in Customer Service Operations, project management, process
improvement,
technology and customer relationship management.

Job Responsibilities :-

Handling of customer calls with immaculate quality and excellent

communication skills.
 EDUCATION
st
Completed Graduation in Commerce from Ravishankar Shukla university with 1
class in
March 2008.

ATTITUDE

Disciplined, dedicated and committed, with an ability to easily adapt to

changing work
environment and technology
Achievement oriented with excellent people management skills
Hard worker
Strong communication, learning and organizational skills
have knowledge of a wide range of marketing techniques and concepts
Iam excellent communicator
think creatively

PERSONAL DETAILS
th
Date of birth: June 30 1986
Languages known: Hindi, English
Permenant Addres:
Father name: