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PROGRAMMING MANUAL

NEOS IS FIELD CONFIGURABLE AS


HOTEL/OFFICE AS PER DIP SWITCH SETTING
(Compatibility Upto ARM Split CPU Ver. 1.83)

Repeat commands in Hyper introduced with this


software to ease the Engg. program NEOS more faster

Updated as on 8th APRIL 2016


INDEX
PRE-INSTALLATION REQUISITES & PROGRAMMING NEEDS 08

1. CLASS OF SERVICE PROGRAMMING


o Enable/Disable Features for CoS Tables 10
o Copy Class 17
o Assign CoS Table to Extension

2. SYSTEM SETTING
o RTC Time Setting 18
o RTC Date Setting
o Office Time Set
o Clear Office Time 19
o Change over Mode
o Manual Change over
o Add Card 20
o Delete Card 21
o Add Port
o Assign Program Access Level to Ext.

3. FLEXIBLE NUMBERING PLAN


o Clear Dial Code 23
o Define Dial Code
o Recover default Dial Code 24
o Clear Feature Code
o Define Feature Code
o Recover Default Feature Code 25

4. EXTENSION PROGRAMMING
o Extension Enable / Disable 26
o Set Operator Number
o Flexible Number Programming
o Flexible Number Programming (Bulk- Tel.) 27
o FAX Extension
o Reset Extension Password
o Add Extension to Pickup Group 28
o Delete Extension from Pickup Group
o Delete Pickup Group 29
o Program Secretary Extension
o Hotline Number Programming 30
o Assign Hotline to Extension
o Clear Hotline 31
o Assign Junction Group to Extension
o Assign Secondary JUN Group to Extension
o Clear Secondary JUN group assignment to Extension 32

5. ANALOG JUNCTION PROGRAMMING


o Enable/Disable Junction 33
o Junctions Operating Direction
o Junction Type 34
o Hunt Group Programming
o Junction Landing Extension 35
o Hunt Time
o Attendant Fail Landing 36
o Assign Private Junction Line
o Delete Private Junction Line 37
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o Service Provider Selection for # Centrex dialing
o Program Dummy dial Tone for Analog Junctions
o Call Forward of Hunt Group 38
o Call Wait on Hunt Group
o Program Junction Grouping
o Clear JUN from JUN Group
o Program Leased Line 39
o Program Centrex Line
o Programmable Hunt Group Landing Pattern
o STD / Local Junction Access Transperancy 40
o Programmable Paging Junction
o Clear Paging Junction

6. CoS PREFIX TABLE PROGRAMMING


o Set CoS Prefix Table 41
o Initialize default CoS Prefix Table 42

7. LEAST COST ROUTING


o Junction Service Provider 43
o Set LCR Prefix
o Clear LCR Prefix 44
o Set LCR Code
o Clear LCR Code
o Program Centrex Table 45
o Clear Centrex Table
o Program Modify Number Table
o Clear Modify Number Table

8. AUTO ATTENDANT MESSAGE PROGRAMMING


o Message Time Zone Programming 46
o Welcome Message Table Programming#
o Assign Message Table to Junction# 47
o Record Auto Attendant Messages/ User Music#
o Play Recorded Auto Attendant Messages#
o Erase Auto Attendant Messages# 48
o Assign user recorded Music
o Select Language for Auto Attendant Voice Prompts
#
( : Possible Only thro Telephone )

9. E1 JUNCTION PROGRAMMING
o E1 Channel Setting 49
o E1 Parameter Setting
o E1 Landing Extension 50

10. BRI JUNCTION PROGRAMMING


o Channel Setting 51
o Landing Extension
o BRI Junction Category

11. PRI JUNCTION PROGRAMMING


o Channel Setting 52
o Landing Extension
o Define Network Clock Source 53
o PRI Junction Category
o Program CRC
o Calling Party Number Information 54
o Called Party Number Information

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12. VOIP SIP Trunk
o Programmable Logical Partitioning 55

13. VOIP TIE JUNCTION


o Tie Route Method 56
o Own PBX Code
o Auto Route Selection
o Tie Digit Timeout
o Tie Leading Digit/Tie Route Table
o Add / Strip Digit 57
o Min Max Digits/Tie destination Number Length
o IP Address of Card
o Program Netmask
o Program Gateway 58
o Program Debug Level
o Load Default Tie Parameters
o Reset Tie Card
o Program Alternate Destination IPs In Routing Table
o Clear Tie Route Table
o Programmable Remote IP for SIP Extension Card
o Programmable Input Gain for SIP Ext./ Trunk / Tie Card 59

14. VOIP JUNCTION (TRUNK)


o SIP JUN Enable/Disable 60
o Display SIP Trunk Name
o SIP Line ID
o Authentication ID for SIP Trunk
o Authentication Password for SIP Trunk
o SIP Trunk Mode
o Proxy server Address for SIP Trunk 61
o Registration flag for SIP Trunk
o Register Server Address for SIP Trunk
o Out Bond Proxy Flag for SIP Trunk
o Out Bond Proxy Server Address for SIP Trunk
o Register Expiry Timer for SIP Trunk
o Transport Protocol for SIP Trunk
o DTMF Mode for SIP Trunk 62
o Enable Vocoder for SIP Trunk
o Preferred Vocoder for SIP Trunk

15. CLI Based Routing


o Set CLI Based Routing Table 63
o Clear CLI Based Routing Table
o CLI Based Day / Night Landing (Enable / Disable)

16. MSN Based Routing


o Assign MSN Table to Junction 64
o Program MSN Number Length
o Assign MSN No. to Port
o Clear MSN No. for Port No. 65
o Clear MSN No. Table
o Clear Pilot Number 66
o Program Pilot Number
o MSN Day / Night landing (Enable / Disable) 67
o Program MSN CLI Display Number

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17. GSM CARD INTERFACE
o Setting Base Station 68
o MIC Gain Setting
o SPEAKER Gain Setting
o SIDE TONE Setting
o PRI Channel Allocation
o IMEI number display selection 69
o GSM Version Compatibility Flag
o Programmable call proceed timeout for GSM
o Programmable Deliver timeout for GSM
o GSM Trace

18. GSM PRI Extension with MSN Compatibility


o Set MSN Number Length to PRI 70
o Set MSN Junction to PRI Extension
o Assign PRI Extension to MSN Table
o Clear MSN Table
o Clear assigned MSN Junction to PRI Extension

19. RESTRICTED & DENIED TABLE PROGRAMMING


o Restricted Table Programming 71
o Clear Restricted Table
o Denied Table Programming 72
o Clear Denied Table

20.ABBREVIATED DIALING
o Abbreviated Table Programming 73
o Assign Departmental Abbreviated Table to Extension
o Clear Abbreviated Tables 74
o Extended Abbreviated Number Programming (With ARM Split Ver. 0.4+ onwards only)
o Clear Extended Abbreviated Number

21. METER SETTING & MISCELANEOUS


o Program Bill Start Time 75
o Initialize Bill Parameters
o Program Call type
o Program Call Record Serial Number 76

22. BILLING & SETTING COST TABLES


o Program PRPC Table 77
o Program Call Cost Table
o Program STD/ISD Codes 78
o Program PRPC for Centrex Lines

23. BUDGETING
o Program FIX Budget 79
o Program Enhanced Budget
o Clear Budget ( Only thro Hyper )

24. CLOSED USER GROUP


o Assign CUG Number to Extension 80
o CUG Call Enable (allow calling)
o CUG Call Disable (disallow calling) 81

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25. VOICE MAIL INTEGRATION
o Program Voicemail Port 82
o Program Voicemail Mode

26. SYNApps PC Console application


o Agent Interface Mode 83
o Reset Agents login Password

27. PROGRAMMING FOR THE ADMINISTRATOR


o Set Ring Repetition Pattern 84
o Program CTI/ HMS INTEGRATION/ SYNApps Application Ver. 1.8 onwards
o Dial Plan (Not applicable for ARM Split CPU Ver. 1.1 onwards) 85
o CLI DUMMY DIGITS
o CLI RING SETTING ( Before/After First Ring) 86
o Time-out for External Forwarded Call
o Auto Attendant Ring Time-out
o Time-out for JUN-JUN transferred Call 87
o COM1/COM2 Selection ( Only thro Telephone ) (Not applicable from Ver. 1.8 onwards)
o Transfered Call Recall Time Selection
o Waiting Tone & Transfer to OPR MSG during Auto Attendant 88
o Waiting Timeout during ATT after MSG
o Programmable Billed Extension
o Set Dynamic STD Lock Timeout 89
o Set Dynamic CoS
o Programmmable Auto Callback on No Reply

28. PROGRAMMING FOR THE ADMINISTRATOR ( CONFIDENTIAL )


o Create Backup 90
o Recover Backup
o Create Master Backup
o Recover Master Backup
o Change Program PW
o Set Printer Password 91

29. PROGRAMMING FOR PRI Trace


o Printing L2 < - > L4 Packets 92
o Printing L1 < - > L2 Packets
o Printing L2 status

30.HOTEL VERSION COMMANDS


o Floor-wise Room Service 93
o Single Digit Access for Hotel Rooms
o Room to Room Barring 94
o Check-In
o Check-out 95
o Temporary Check-in Check-out
o Dial Tone Message for Hotel Rooms
o Music Before Dial Tone Message (Not applicable for Office Version) 96
o Room to Room Calling - Groupwise
o Removal of Extension from Group
o Hotel Bill entry
o Room to room calling - Global 97
o Hotel Name Programming
o Clear Floor-wise Room Service Extensions
o Clear Single Digit Access codes

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31. Miscellaneous Programming Through Hyper Terminal
o Setting Name of an Extension (Not Applicable for 256P CPU) 98
o Clear Extension Name
o Change Login Password for Hyper Terminal

REMOTE PROGRAMMING

Default Data 99

Print Commands Through Hyper Terminal 109

Quick Reference Guide 110

ANNEXURE FEATURE CODE 121

ANNEXURE DIAL CODE 122

Port Details Slotwise 123

Connection details of cables used with NEOS 124

PRI Status Indications 125

LED Indications on KTS 126

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PREINSTALLATION REQUISITES & PROGRAMMING NEEDS :
While programming the system for the first time set the DIP switch (SW1) on the CPU as
follows
SW1-1 SW1-2 PURPOSE
OFF ON Load default Subject to
presence of
ON ON Boot from RAM PGBK
OFF OFF Boot from Flash RAM child card flash card
ON OFF No Function

While powering up the system for the first time keep SW1-1 OFF and SW1-2 ON. After
the system boots put SW1-1 ON. The cards details as inserted will be loaded in the
RAM.
SW1-3 Mode of Operation
ON HOTEL VERSION
OFF OFFICE VERSION

For your convenience the Syntel NEOS has been designed such that it is programmable via
SLT, Key Phone as well as Hyper Terminal. The codes for programming via SLT & KTS are
the same. The only additional advantage of programming via KTS is that one gets to view the
codes on the LCD as they are fed into the system and is thus able to recognize & rectify any
mistake that occurs while keying in the codes.

Programming through Telephone:


By default, the extension numbers 200 & 202 have been enabled for system programming.
In case the CPU is set for Hotel version then only extension 202 is enabled for
programming by default. The user may connect an SLT or a KTS either, to initiate the
programming for the system. However, it is also possible to enable more than one extension
via the given codes for the Programming Function. Programming can take place through
one phone at a time.
The programming through telephone has certain mandatory fields which will be repeated for
all codes. These are as given below:
Program Code Prefix:: #69 + Password
Program Code Suffix: *
Please Note: The default password of the system is 1234. Also, it is not necessary to enter
the prefix & suffix for each program code. One can also do continuous programming by
entering #69 + Password once, followed a program code and sequence and then * on
completion of the same followed by the next program code and sequence. #69 + Password
+ Program Code 1 + * + Program Code 2.+ * + Program Code n + * +*
Programming through Hyper Terminal:
To program the NEOS through the hyper terminal, the COM1 port of NEOS has to be
connected to the serial port of the computer. Please verify the COM port settings to be
as stated below :
Baud 9600
Stop bits 1
Data bits 8
Parity None

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After executing Hyper Terminal application; press esc key to Login. Enter the password
(the default password is syntel) and then press the enter key.

There are basically three sets of commands, namely:


Display Used to observe the set parameters for a particular feature
Set Used to program/set the parameters for a particular extension/CO/system
Clear Used to delete the parameters set for a particular feature

Display Help listes all the possible Display Commands. For getting the help for how
to use he display command, enter d <CMD> h
Set H listes all the available programmable commands which are possible through
hyper terminal.
set <CMD> h displays the programmer the syntax of the specific set command.
Similar for Clear command as well.

For ARM Split CPU there exists two Dip switches. The significance of the same are as
follow :

SW1_1 SW1_2 Significance SW1_3 Significance


OFF ON Boot from default OFF Office Version
ON ON Boot from RAM ON Hotel Version
OFF OFF Boot from Flash RAM
ON OFF Not Applicable SW1_4
OFF 3 Digit Ext. No.
* - Subject to presence of PGBK child card ON 4 Digit Ext. No.

SWITCH Position Significance


SW3_1 OFF 16 Slot Configuration w/o onboard PRI
ON 8 Slot configuration with onboard PRI (if present)
SW3_2 OFF PRI Master Selection
ON PRI Slave Selection
SW3_3 OFF (E1) 2 Digit Numbering Scheme upto 58 Ext.
ON (PRI) 3 Digit / 4 Digit Numbering scheme (subject to SW1_4)
SW3_4 Not Used

NOTE : In case of 256P ARM CPU & ARM Split CPU never change the Flash Prog. Stub
to ON except during Version upgradation

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
1. CLASS OF SERVICE PROGRAMMING:

a. Enable/Disable Features for CoS Tables


Function: To enable or disable a certain set of characteristic features while predefining the Class of
Service (CoS) tables to be allotted to individual employees/Extension depending on the access rights
as defined by the company/EPABX Owner.
Code: #69 + PW + 000 + CoS Tb (0132) + * + XX (0014; 25-35) + Func (01) + *
Func: 0 Disable XX: 00 Listening in ( Only one Ext. can be listened-in at a time) /
1 Enable Monitor Call ( Preferably use KTS at the place to be monitored)
01 Barge-in with Tone ( Only one Ext. can be listened-in at a time)
02 Barge-in Protect
03 Three party Conference
04 Do Not Disturb (Internal / External)
05 Junction Transfer Allow
06 Call Forward Protect
07 Second Junction Call (Requires when 3 P Conf. is amongst 2 JUN)
08 Only Global Abbreviated Numbers (Subject to CoS) (10 ~ 49)
09 Emergency Abbreviated Numbers (50 ~99)
10 Internal Call Forwarding
11 Caller Line Identification
12 Allow CLI Restriction ( Only intercom CLI can be restricted)
13 Override CLI Restriction
14 DND Override
25 Executive Ring NOT APPLICABLE FOR 256P PCPU
#
26 External Call Forwarding NOT APPLICABLE FOR 256P PCPU
27 JUN JUN Transfer
28 DTMF/Pulse Phone
29 Dial Tone Message
#
30 Parallel Mobile Extension NOT APPLICABLE FOR 256P PCPU
31 DOSA
32 MSN Call Queue
33 MSN No Reply
34 Call Queue for Analog JUN
35 Enblock dialing Applicable only for Split CPU 0.3 & ARM
CPU 0.7, Combo 1.1, 256P 2.0 onwards
#69 + PW + 000 + CoS Tb (0132) + * + XX (1524) + Func + *
15 Day & Night Class of Service (Func = 0 4 & Func= 0 4 )
16 Restricted Table Allocation (Func = 1 8 / 0 /9 )
17 Denied Table Allocation (Func = 1 8/ 0 / 9)
18 Class of Service after Budget Exhaustion (Func = 0 4)
19 Time Limit Local (Func = 00 99)
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20 Time limit STD ( Func = 00 99)
21 Bill group ( Func = 0 4)
22 - Hook Flash Time ( Func = 3 9)
23 Prompt Language ( Func = 0 2)
24 LCR Type ( Func = 0 2 )
#-
Requires incoming call to be on PRI only.

set class <clsno:1-32><clscode><limit>[For clscode & limit use help: >d CLSH]

Allied Programs: None.


Default Value: Refer page 70.
Display Command : > d cl

a15. Day/Night CoS


Function: To allot the dialing rights during the day mode as well as the night mode for a
specific CoS Table. If Night CoS is higher than Day CoS, it
Code: #69 + PW + 000 + CoS Tb (0132) + * + 15+ Day Fun (04) + Night Fun (04) + *
Day/Night Fun: 0 Intercom 1 Local
2 Local with Mobiles 7x, 8x, 9x 3 STD
4 ISD
Example: To set the outdialing rights of CoS Table 19 as ISD in the day mode and intercom in the
night mode, the codes are as follows:
Tel. Code: #69 + PW + 000 + 19 + * + 15 + 4 + 0 + *
H.T. Code: set class 19 15 40
Allied Program : 013, 017 & 018..
Default Value : Local for Class 06, ISD for Class 01.

a16. Allotting Restricted Table


Function: To allot a particular Restricted Table or finite no. of Restricted tables (i.e. table containing the
numbers that the user is permitted to dial out irrespective of his CoS) as applicable to a specific CoS
Table from a choice of 8 such tables available in the system
Code: #69 + PW + 000 + CoS Tb (0132) + * + 16 + Table (0 /18 / 9 ) + *
Please Note: 0 indicates no restricted table is assigned whereas 1 to 8 represents each of the
individual 8 Restricted Tables respectively containing 10 Nos. each of 8 digit max. OR 9 to assign all
restricted tables viz. 1 thro 8.
Example: To allot restricted table number 4 to CoS Table 9, the codes will be as follows:
Tel. Code: #69 + PW + 000 + 09 + * + 16 + 4 + *
H.T. Code: set class 09 16 4
Allied Program : 121 & 122.
Default Value : No Restricted table allocated to either of Classes. ( Refer Page 103 ).
Display command : > d Drtbl

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a17. Allotting Denied Table:
Function: To allot a particular Denied Table or finite no. of denied tables (i.e. table containing the
numbers that the user is not permitted to dial out irrespective of his CoS) as applicable to a specific
CoS Table from a choice of 8 such tables available in the system
Code: #69 + PW + 000 + CoS Tb (0132) + * + 17 + Table (18/ 0 / 9 ) + *
Please Note: 0 indicates no denied table is assigned whereas 1 to 8 represents each of the individual
8 Denied Tables respectively containing 10 Nos. each of 8 digits max. OR 9 to assign all denied table
viz. 1 thro 8.
Allied Program : 123 & 124.
Default Value : No Denied table allocated to either of Classes. ( Refer Page 103 )
Display command : > d Drtbl
NOTE: It is not recommended to allocate vacant Restricted/Denied Table to Class unnecessarily.

a18. Allotting CoS after Budget Exhaustion


Function: To define the applicable CoS in terms of outdialing rights for each CoS Table in event of the
defined user budget being exhausted
Code: #69 + PW + 000 + CoS Tb (0132) + * + 18 + Func (04) + *
Func: 0 Intercom 1 Local
2 Local with Mobiles ( 7x, 8x, 9x). 3 STD
4 ISD
Example: To set the outdialing rights to only local calls after budget exhaustion for CoS Table 30,
the codes are as follows:
Tel. Code: #69 + PW + 000 + 30 + * + 18 + 1
H.T. Code: set class 30 18 1
Allied Programs : 088, 151, 152, 153, 161
Default Value : 0 i.e. Intercom for all the classes.
Display Command : d cl

A19. Allotting Time Limit for Local Calls


Function: To define the Time Limit applicable for each CoS Table for all outgoing local calls
made by the users, wherein after the set time lapses the call is automatically cutoff
Code: #69 + PW + 000 + CoS Tb (0132) + * + 19 + XX + *
XX: 00 No Time Limit
01 Cutoff in 1 minute
02 Cutoff in 2 minutes
:: :::::::::::::::::::::::::::
99 Cutoff in 99 minutes

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Example: To set the STD time limit for CoS Table 3 as 5 minutes, the codes are as follows.
Tel. Code: #69 + PW + 000 + 03 + * + 20 + 05 + *
H.T. Code: set class 03 20 05
Please note that no warning tone is fed before call disconnection.
Only Local Landline calls are covered under this category.
Allied Program : None
Default Value : No Local Time Limit for either of Classes.

a20. Allotting Time Limit for STD Calls


Function: To define the Time Limit applicable for each CoS Table for all outgoing STD/ISD/95 calls
made by the users, wherein after the set time lapses the call is automatically cutoff
Code: #69 + PW + 000 + CoS Tb (0132) + * + 20 + XX + *
XX: 00 No Time Limit
01 Cutoff in 1 minute
02 Cutoff in 2 minutes
:: :::::::::::::::::::::::::
99 Cutoff in 99 minutes
Local Mobile calls alongwith STD landline & STD mobile are covered under this category.
Allied Program : None
Default Value : No STD Time Limit for either of Classes.

a21. Allotting Bill Group


Function : To define different billing category for each CoS Table for all Outgoing Calls
Code : #69 + PW + 000 + CoS Tb (0132) + * + 21 + X + * X : Bill Group No. 0-4
Example: To set the Charge Type 3 for CoS Table 25, the codes are as follows:
Tel. Code: #69 + PW + 000 + 25 + * + 21 + 3 + *
H.T. Code: set class 25 21 3
Please note that this is possible for Office Version as well as for Hotel Version.
Allied Program : 151.
Default Value : 0 for all Classes.

a22. Setting Hook Flash Time


Function : To define hook flash time for Extensions.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 22 + Ext. Hook-flash digit + *
Ext. Hook-flash Digit : Digit (3-9) * 100 millisec.
Eg. 3 = 300 ms., 6 = 600 ms., 9 = 900 msec. Etc.
Example: To set the hook flash timing to 400 mille secs for CoS Table 12, the codes are as follows:
Tel. Code: #69 + PW + 000 + 12 + * + 22 + 4 + *
H.T. Code: set class 12 22 4
Allied Program : None
Default Value : 700 mSec. for all Classes.
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a23. Setting Prompt Language
Function : To set language ( English/Hindi) for user voice-prompts
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 23 + Digit (0 2) + *
Digit : 0 English 1 Hindi 2 No Prompts.
Example: To set the language for internal voice prompts as Hindi for CoS Table 5, the codes are as
follows:
Tel. Code: #69 + PW + 000 + 05 + * + 23 + 1 + *
H.T. Code: set class 05 23 1
Allied Program : None
Default Value : 0 i.e. English for all Classes.

a24. Setting LCR Type


Function : To set LCR type for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 24 + Digit + *
Digit : 0 = No LCR; 1 = LCR with Override 2 = Only LCR
Example: To set no LCR (type 0) for CoS Table 1, the codes are as follows:
Tel. Code: #69 + PW + 000 + 01 + * + 24 + 0 + *
H.T. Code: set class 01 24 0
Allied Program : 072, 157.
Default Value : 0, i.e. No LCR for all Classes.

a25. Setting Executive Ring NOT APPLICABLE FOR 256P and ARM 256 CPU
Function : To set Executive Ring for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 25 + Digit + *
Digit : 0 = Normal Ring; 1 = Executive Ring
Allied Program : None
Default Value : 0, i.e. Normal ring for all Classes.

a26. Setting External Call Forward NOT APPLICABLE FOR 256P


Function : To enable External Call forwarding feature for extension. For external calls to get
forwarded it is mandatory that I/C call has to be on PRI Line. It is not recommended to use analog
JUN for this feature.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 26 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : 000 27. User Features #510 & #511.
Default Value : 0.

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a27. Setting JUN-JUN Transfer Rights
Function : To set unsupervised conference rights or JUN JUN transfer rights for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 27 + Digit + *
Digit : 0 = Diable; 1 = Enable
Allied Program : None
Default Value : 0.

a28. Setting DTMF/Pulse Dialing for Extension


Function : To set dialing type for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 28 + Digit + *
Digit : 0 = Tone; 1 = Pulse
Allied Program : None
Default Value : 0, i.e. Tone Instruments for all Classes.

a29. Setting Dial Tone Message for Extension


Function : To set dial tone message for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 29 + Digit + * Digit : 0 = Off; 1 = On
Allied Program : None
Default Value : 0.

a30. Setting Mobile Parallel Ring for Extension NOT APPLICABLE FOR 256P PCPU
Function : To set Mobile Parallel ring for extension. This feature would redirect intercom calls as well to
predefined No. set. For external calls to be forwarded it is mandatory that I/C call has to be on PRI Line.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 30 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : 000-26, 000-27. Feature Code #511 & #512.
Default Value : 0.

a31. Setting DOSA for Extension


Function : To set DOSA feature for extension. This feature facilitates the user to use facility of his/her
extension by calling PBX (PRI Line) to make O/G call from PBX lines.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 31 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : None
Default Value : 0.

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a32. Setting MSN Call Queue for Extension
Function : If this feature is enabled, call landing on the same MSN No. while it is busy would get
queued and would be offered to the extension immediately after it gets free. During the time Extension
user would keep on getting camp on warning tone..
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 32 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : 000 34
Default Value : 0.

a33. Setting MSN No Reply condition for Extension


Function : If call landing onto MSN No. is unanswered, does not get forwarded to OPR or pilot Number
landing extension/Hunt Group.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 33 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : None .
Default Value : 0.

a34. Setting Call Queue of Analog JUN call for Extension


Function : If disabled, the call transferred to a busy extension would not camp on the extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 34 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : None
Default Value : 0.
NOTE : For disabling MSN Call Queue, feature 32 & 34 both must be disabled.

a35. Setting JUN dialing in Enblock mode or Overlap mode for Ext. APPLICABLE FOR ARM Split 0.3
& ARM CPU Ver. 0.7 onwards
Function : To set dialing on JUN line in Enblock (store & dial Mode) or Overlap dialing mode
(conventional) for extension.
Code : # 69 + PW + 000 + CoS Tb (0132) + * + 35 + Digit + *
Digit : 0 = Disable; 1 = Enable
Allied Program : None.
Default Value : 0 (Overlap Dialing).

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b. COPY CLASS
Function: To replicate the features of one predefined class so as to create a new one exactly the same
and then make a few minor changes instead of reprogramming the entire CoS table again
Code: #69 + PW + 001 + Source Class + Destination Class + *

set copycls<classno:Source class><classno:Destination class>

To copy/recover default class settings :

set copydcls <destclass> <default(1:Top/2:Senior/3:Middle/4:Junior/5:Service/6:Common)>

Example: To copy the feature properties of CoS Table 4 into CoS Table 22, the codes are as follows:
Tel. Code: #69 + PW + 001 + 04 + 22 + *
H.T. Code: set copycls 04 22
Allied Program : 000
Default Value : None.

c. ASSIGN CoS TABLE to EXTENSION


Function: To assign one of the predefined CoS Tables to an extension suitable to the users position in
the organization
Code: #69 + PW + 002 + Ext. No. + CoS Table Number + *

set asscls <extno> <classno:1 to 32> < Repeat Count>

Example: To assign the CoS Table 13 to extension 226, the codes are as follows:
Tel. Code: #69 + PW + 002 + 226 + 13 + *
H.T. Code: set asscls 226 13
Allied Program : 000, 001
Default Value : Class 01 for KTS (200 & 201) & Ext. 202.
Class 06 for rest all Extensions.
Display Command : > d E

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2. SYSTEM SETTINGS
a. RTC Time Set
Function: To set the time in the EPABXs internal RTC as per the organizations clock or frame of
reference
Code: #69 + PW + 011 + HH + MM + *
HH Hours in 24 hr format MM Minutes

set time <HHMM> ( HH: Hours,MM:Minutes)

Example: If the time to be set is 1.38 pm, then the code for the same will be as follows.
Tel. Code: #69 + PW + 011 + 13 + 38 + *
H.T. code: set time 1338
Allied Program : None
Default Value : None. User code #6135 to verify the time set.

b. RTC Date Set


Function: To set the date and Day of Week in the EPABXs internal RTC as per the organizations
frame of reference
Code: #69 + PW + 012 + DD + MM + YY + DOW + *
DD Date MM Month YY Year DoW Day of the Week ( 1- Mon.,.7-Sun)
set date <DD><MM><YY><DayOfWeek:1=Mon .. 7=Sun>

Example: If the date & day of week to be set is 7/10/06 & Saturday, then the code for the same will be
as follows.
Tel. Code: #69 + PW + 012 + 07 + 10 + 06 + 6 + *
H.T. Code: set date 07 10 06 6
Allied Program : None
Default Value : None

c. Office Time Set


Function: To set the regular office timings for each day of the week in the EPABX so as to enable the
system to switch from day mode to night mode in accordance with the same
Code: #69 + PW + 013 + DOW + HH1 + MM1 + HH2 + MM2 + *
DOW Day of the Week ( 1- Mon.,.7-Sun)
HH1 & MM1 Start Time in Hours & Minutes
HH2 & MM2 End Time in Hours & Minutes

set OFFICETime <DayOfWeek:1=Mon..7=Sun 8=Mon to Sat> <start HHMM > <end HHMM >

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Example: If the start time of the office is 9.30 am and the end time is 6.00 pm for say Tuesday, then the
code for the same will be as follows.
Tel. Code: #69 + PW + 013 + 2 + 09 + 30 + 18 + 00 + *
H.T. Code: set officetime 2 0930 1800
Allied Program : 017
Default Value : None. ( Refer Page 103 ).
Display Command : >d OFFT

d. Clear Office Time


Function: To erase the office timings set for the entire week using a single command in event of a
change in the same
Code: #69 + PW + 014 + 0 + *

clear officetime

Allied Program : 013.


Default Value : None

e. Mode Auto / Manual


Function: To set the day to night changeover mode & vice versa to be operated either manually or
automatically as per the organizations requirement
Code: #69 + PW + 017 + Func (1 2) + *
Func: 1 Manual 2 Automatic

set mode <digit:1= Manual 2=Auto >

Example: To set the day-night changeover to manual mode, the codes will be as follows:
Tel. Code: #69 + PW + 017 + 1 + *
H.T. Code: set mode 1
Allied Program : 013
Default Value : Manual. (Refer page 103 )
Display Command : > d SYSM

f. Manual Changeover
Function: To change the system from day to night mode, and vice versa, manually, provided that the
system is operational in Manual Mode. Note that during Auto Mode if Sys. Mode is changed manually,
Auto Mode needs to be redefined.
Code: #69 + PW + 018 + Func (1 2) + *
Func: 1 Night Mode 2 Day Mode

set daynight<digit:1=Night 2=Day>

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Example: To change the system from night to day mode, the codes will be as follows:
Tel. Code: #69 + PW + 018 + 2 + *
H.T. Code: set daynight 2

Allied Program : 013, 017.


Default Value : Day Mode. (Refer page 83 )
Display Command : > d SYSM

g. Add Card
Function : To add new card in an operational system.
Code: #69 + PW + 019 + Slot No. (01-16) + Card Code Type (01-19) + *
Card Code Name C. Code Name
01 EXT8 12 BRI8
02 EXT4JUN4/JUN4 14 JLC 2x 6 NOT APPLICABLE FOR 128 P
03 E1JUN MASTER 15 SLT16 - Plain COMPATIBLE WITH SPLIT CPU IN 8S MODE ONLY
04 E1 JUN SLAVE 16 JLC 4x8 APPLICABLE ONLY WITH COMBO & SPLIT CPU
05 PRI JUN MASTER 17 GSM 4P APPLICABLE ONLY WITH ARM CPU
06 PRI JUN SLAVE 18 VOIP SIP TIE APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.74 +
07 DuSlic / SLT16-Dx 19 VOIP TIE JUN APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.74 +
08 JUN4/JUN8 20 VOIP SIP EXTENSION APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.74 +
09 KTS8 21
10 BRI4-KTS4 22 KTS 8P 2WIRE APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.6 +
11 KTS4-BRI4
Card need not be present when while executing above program.
Also Reset button needs to be pressed once, after command execution while the card present.
While executing this program for 128P CPU slot nos. should be programmed as 1 through 7 else it is 01 thro 16.
NOTE1 : Future Provision. Currently not in use.
NOTE2 : Now not in use.
E1 is not applicable for onboard PRI card
Preferably configur cards such as E1/PRI, KTS card , GSM & JUN cards in the trailing slots.

set cardadd<slot_no:01-16><card_type:01-17>

Example: To add a EXT16 (16 port Extension Card ) to the slot 4 of the system, the codes will be as
follows:
Tel. Code: #69 + PW + 019 + 04 + 07 *
H.T. Code: set cardadd 04 07

Allied Program : 020, 021.


Default Value : Cards configured at the time of First Booting. ( Refer Page 103 )
Display command : > d C

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h. Delete Card
Function : To remove an existing card in an operational system to replace it with other type of card or
remove the same permanently .
Code: #69 + PW + 020 + Slot No. (01-16) + *
Reset button needs to be pressed once after command execution.

clear card<slot_no:01-16>

Example: To delete the card in slot 3 of the system irrespective of the type the codes will be as
follows:
Tel. Code: #69 + PW + 020 + 3 + *
H.T. Code: clear card 3

Allied Program : None


Default Value : None
Display command : > d C

k. Add Port / Assign Ext. No. to Port FNP


Function : It is required to assign Extension numbers if an Extension card is added. JUN numbers need
not to be assigned.
Code: # 69 + PW + 021 + Port No (001-256) + * + Ext. No. + *

set portadd <port no:1-256> <ext no>

Example: To set port number 32 as extension 229, the code will be as follows:
Tel. Code: #69 + PW + 021 + 032 + 229 + *
H.T. Code: set portadd 32 229
It should be noted that JUN ports need not be defined. The get assigned by the system itself.
Allied Program : 019.
Default Value : Ext. No. is not assigned to any of the port added newly. ( Refer Page 100 )
Display command : > d E User code #6136 to verify the Extension Number configured.while
#6138 to verify port number of the extension.
With Ver. 1.1 onwards it is necessary to assign JUN no. to JUN port for JUN card added.

l. Assign Program Access Level to Ext.


Code: # 69 + PW + 022 + Ext. No. + Prog. Access Level (0 / 3) + *

set extpacc <ext no> <program access level: 0 / 3>

Example: To assign full programming access to extension 223, the programming codes will be as
follows:
Tel. Code: #69 + PW + 022 + 223 + 3 + *
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H.T. Code: set extpacc 223 3
Allied Program : None
Default Value : Ext. 200 & 202 are set for Full Programming Access. Rest all are denied for
programming. However at a time, only one Extension can originate programming. In case of Hotel
Version, initially its possible to program only from Ext. 202. If room to room barring for KTS Ext. 200 is
deactivated, programming can be availed from the said ext. as well.
Display command : > d E

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3. FLEXIBLE NUMNERING SCHEME
a. Clear Dial Code
Function : Considering the constraint that if the digit required to be assigned to a port as dial code is
already been assigned to either feature Dial Code or station Dial code, the same needs to be cleared
off

Tel. Code #69 + PW + Prg.code 094 + Dial Code Port No. / 999 + *

b. clear DIALCode <Port No/999>

It should be noted that ports mentioned as Invalid ports are reserved and cannot be cleared. 999
would clear all dial ports except KTS ports and default OPR port i.e. very first analog Ext.

Example : To clear dial code for Hunt Groups so as to release digit 6 for assigning to other desired
feature code, the programming codes would be as follows:
Tel code : # 69 + PW + 094 + 276 + * + 277 + * + . + 285 + *
Hyper Code : clear dialc 276
clear dialc 277
clear dialc 278
: : :
clear dialc 285

Allied Program : 092


Default Value : None.
Display command : > d DIALCode

b. Program Dial Code


Function : This program enables the programmer to define desired numbers to Ext./ JUN / Hunt
Group Numbers according to the selected dial plan.
Tel. Code : # 69 + PW + 092 + Dial Code Port No <000-258, 276-285> + Dial Code <x-xxxxx>

set dialcode < port no> < Dial Code>

Please note that if the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001
through 160. 161 being KTS ports. Ports for Hunt Groups viz 276 285 remain constant.

Example : To program hunt group in series 1 replacing digit 6 i.e. 681 as 181.690 as 190, the
programming codes would be as follows:
Tel. Code : # 69 + PW + 092 + 276 + 181 + * + 277 + 182 + .+285 + 190 + *
Hyper Code : set dialc 276 181
set dialc 277 182
: : : :
set dialc 285 190

Allied Program : 094


Default Value : Refer Annex..
Display command : > d DIALCode

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c. Restore Default Dial Code
Function : This program enables the programmer to recover the default settings of Dial
Code which have been enabled at the time of first booting.

Tel. Code #69 +PW + 096 + 1234 + *


set dialdef <1234>

d. Clear Feature Code


Function : Considering the rules for redefining the feature code it might need to clear the
already existing feature codes if conflicting with the desired ones. It needs to clear such ports
first. Program for doing the same is as follow :

Tel. Code : #69 + PW + Prg.code 095 + Feature Code Port No./999 + *


clear FEATCode < Feature Port No /999>
Note that Feature code at port No. 003 and 056 i.e. System Programming & Redial cannot
be altered. 999 used to clear the all feature codes in one go, but would not reset port No. 003
& 056.
Example : To clear STD JUN access code 8 so as to make digit 8 available for defing as
other feature code or for extension numbering scheme, the programming code would be as
follows :
Tel. Code : # 69 + PW + 095 + 055 + *
Hyper Code : clear featc 055

Allied Program : 094


Default Value : Refer Annex...
Display command : > d FEATCode

e. Program Feature Code


Function : It is possible to redefine the various features codes applicable at during the DIAL
Phase. Program for doing so is as follows :

f. Tel. Code :. #69+1234 + 093 + Feature Code port no.(xxx) + Dial code<x-xxxxx>+ *
set featcode <feature port no> <Dial code>

Example : To set STD JUN access code as 5, the programming code would be as follows :
Tel. code : # 69 + PW + 093 + 055 + 5 + *
Hyper code : set featc 055 5

Allied Program : 095


Default Value : Refer Annex..
Display command : > d FEATCode

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g. Recover Default Feature Code
Function : This program enables the programmer to recover the default settings of Dial
Code which have been enabled at the time of first booting.

Tel. Code #69 +PW + 097 + 1234 + *

set featdef <1234>

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4. Extension Programming
Incase of Repeat commands JUN No. starting with * can not be programmed. Repeat count is
optional in command. If not given, settings are applicable for given Ext/Jun no. Only.
a. Enable/Disable Extension
Function: To activate/deactivate a particular extension port for regular functioning
Code: #69+ PW + 031+ Ext. No. + Func (0 1) + *
Func: 0 Disable 1 Enable

set enext <ext no> <digit:1=Enable 0=Disable>

Example: To enable extension 229 for day to day use, the codes will be as follows:
Tel. Code: #69 + PW + 031 + 229 + 1 + *
H.T. Code: set enext 229 1
Allied Program : None
Default Value : Enabled.
Display command : > d E

b. Set Operator Number


Function: To define a particular extension as the Operator. It is recommended that an Ext. which is
member of a Hunt Group that has been defined as Landing Ext. should not be defined as Operator.
Code: #69 + PW + 032 + <Ext. No./ Hunt Group> + * ( 999 to cancel)
set oprext <ext no/Hunt Group(681-690)>

Example: To define extension number 249 as the Operator Extension, the codes will be as follows:
Tel. Code: #69 + PW + 032 + 249 + *
H.T. Code: set oprext 249
To remove Operator from the system use 999 as Ext. No.
Allied Program : 064, 058.
Default Value : Ext. 202 is default OPR.
Display command : > d SYSM
Note : A Hunt Group if defined as Operator, does not get camp-on if all extensions within the Hunt
Group are busy. However can be enabled for using Program 058. If KTS is one of the member, KTS
can not avail OPERATOR FEATURES on KTS.

c. Flexible Number Programming - FNP


Function: To customize the extension numbering scheme as per the users requirement
Code: #69 + PW + 033 + Old Ext. No. + * + New Ext. No. + *
New No. can be in the range 000-998., however it is recommended not to use 000-050 being
reserved for JUN access codes. Further in 9 series, Ext. No. 900 & 910 will not be allowed.

set flex<extno_old><extno_new> < Repeat count 02~99>

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Example: To redefine extension number 236 as 680, the codes will be as follows:
Tel. Code: #69 + PW + 033 + 236 + * + 680 + *
H.T. Code: set flex 236 680
Allied Program : 092.
Default Value : 200 onwards up to no. of Ext. configured.
Display command : > d C User code #6136 to verify the Extension Number configured.

d. Flexible Number Programming - BULK


Function: To customize the extension numbering scheme as per the users requirement in bulk. This
command has been exclusively introduced for bult programming thro telephone command.
Code: #69 + PW + 034 + Old Ext. No. + * + New Ext. No. + * Repeat Count (02~99)
New No. can be in the range 000-999., however it is recommended not to use 000-050 being
reserved for JUN access codes. Further in 9 series, Ext. No. 900, 910 & 999 will not be allowed.

Hyper command same as that for previous program (Prog. Code 033)

Example: To redefine extension number 210 to 259 as 310 to 359, the codes will be as follows:
Tel. Code: #69 + PW + 033 + 210 + * + 310 + * 50 *
H.T. Code: set flex 210 310 50
Allied Program : 092.
Default Value : 200 onwards up to no. of Ext. configured.
Display command : > d C User code #6136 to verify the Extension Number configured.

e. Fax Extension
Function: To define the extension/s as fax extension/s (max. 4) to enable the functioning of Auto Fax
Detection. It is necessary to define landing of the JUN as Auto Attendant.
Code: #69 + PW + 035 +Ext.No.1+ * +Ext.No.2+ * +Ext.No.3+ * +Ext.No.4+ * ( 999 to cancel)

set faxext<extno><extno><extno><extno> (999 to clear all fax ext)

Example: To set extension numbers 226, 239, 252, 291 as the four fax extensions, the codes will be as
follows:
Tel. Code: #69 + PW + 035 + 226 + * + 239 + * + 252 + * + 291 + *
H.T. Code: set faxext 226 239 252 291
Allied Program : 065 / 116.
Default Value : None
Display command : > d SYSM

e. Reset Extension Password


Function : To reset user password of an extension and set it as 1234. It should be noted that
Password for Ext. assigned/programmed after card addition needs to be resetted mandatorily.
Code: #69 + PW + 036 + Ext. No. + *

set resetexpw <extno>

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Example: To reset the Password for Extension 241, the codes will be as follows:
Tel. Code: #69 + PW + 036 + 241 + *
H.T. Code: set resetexpw 241
Allied Program : None
Default Value : 1234 only for the entensions enabled at first Booting..
Display Command : None

f. Add Extension to Pickup Group


Function: To add a particular extension to a pickup group wherein that extension is thus enabled to
pickup (answer) any other extension ringing within that group. By default no pickup group exists.
Hence call pick-up feature would not function unless Pick-up groups are programmed.
It is suggested / recommended to enter KTS Ext. & Ext. 202 (default) at the end of the Pickup
group if part of the Pickup group.
Code: #69 + PW + 037 + Ext. No. 1 + * + Ext. No. 2 + * +.

set PICKgrp<head ext><member ext>

Example: To create a group of extension 223, 249, 262 & 251, the codes will be as follows:
Tel. Code: #69 + PW + 037 + 223 + * + 249 + * + 262 + * + 251+ *
H.T.Code: set pickgrp 223 249
set pickgrp 223 262
set pickgrp 223 251
Allied Program : 038, 039
Default Value : No Pickup group exist.
Display command : > d PICK

g. Delete Extension from Pickup Group


Function: To delete a particular extension from an existing Pickup Group so that it is barred from
answering calls landing at any extension within that group using global call pickup feature.
Code: #69 + PW + 038 + Ext. No. + *

clear pickext<extno>

Example: With reference to the earlier example, to remove extension 262 from the Pickup Group
defined earlier, the codes will be as follows:
Tel. Code: #69 + PW + 038 + 262 + *
H.T. Code: clear pickext 262
Allied Program : 037
Default Value : None.

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h. Delete Pickup Group
Function: To erase the existence of a Pickup Group altogether in event of restructuring or
reorganization within the company
Code: #69 + PW + 039 + Ext. No. + *
Please Note: Here any extension number from the said group can be entered which would release all
the Ext. contained with specified pickup group.

clear pickgrp<extno>

Example: With reference to the earlier example, to delete that particular group, the codes will be as
follows:
Tel. Code: #69 + PW + 039 + 249 + *
H.T. Code: clear pickgrp 249
Here, instead of 249, one can specify 223, 262 or 251 also.

Allied Program : 037, 038


Default Value : None

i. Secretary Extension - FNP


Function: To define a particular extension as Secretary of another extension number, wherein the
former automatically gets the advantages assigned to a secretary. This is applicable only in case of
billing. i.e. Bill for the call originated by Secretary & then transferred to Boss would be charged to
Bosss account (Ext.). Facilities for Bosss Ext. does not get transferred to Secretarys Ext. nor
calls for Bosss Ext. get transferred automatically to Secretarys Ext.
Code: #69 + PW + 154 + Boss Ext. No. + * + Secretary Ext. No. + *
Secretary ext no : valid Ext. Number as per numbering scheme (999 to cancel secretary ext )

set secretary <boss extno> <secretary extno>

Example: If the Bosss extension number is 224 and his secretarys is 229, then to set the latter as the
secretary extension, the codes are as follows:
Tel. Code: #69 + PW + 224 + * + 229 + *
H.T. Code: set secretary 224 229
Please note that one Extension can be assigned as secretary of multiple extensions.
Allied Program : 151, 152, 153.
Default Value : None. ( Refer Page 84)
Display command : > d E

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j. Hotline Number Programming
Function: To define all the numbers to be stored in the system as Hotlines for ease in assignment to
any extension at any point of time
Code: #69 + PW + 040 + Hotline (01 16) + * + Number + *
Hotline 1 to 16 Internal reference numbering for defined numbers
Number The actual number (internal or external) to be defined as Hotline including Jun
Access Code. Selective Seizure code starting with #, in case of specific JUN line.
set hotline <hotlineno:1-16> <digits>
Example:
To set extension 229 as hotline to be referred to internally as 4
Tel. Code: #69 + PW + 040 + 04 + * + 229 + *
H.T. Code: set hotline 4 229
To set local P&T number 26876120 as hotline to be referred to internally as 9
Tel. Code: #69 + PW + 040 + 09 + * + 026876120 + *
H.T. Code: set hotline 9 026876120
To set an STD mobile number 9822500032 as hotline to be referred to internally as 2
Tel. Code: #69 + PW + 040 + 02 + * + 009822500032 + *
H.T. Code: set hotline 2 009822500032
To set an STD P&T number (say in Mumbai) 26876120 as hotline to be referred to internally as 10
Tel. Code: #69 + PW + 040 + 10 + * + 002226876120 + *
H.T. Code: set hotline 10 002226876120
Allied Program : 041 & 042
Default Value : None
Display command : > d HOT

k. Assign Hotline to Extension


Function: To assign one of the numbers set by the previous code as Hotline for a particular extension.
(Func. not used. Hence dont care)
Code: #69 + PW + 041 + Ext. No. + Hotline (01 16) + Type (0 1) + 1 + *
Type: 0 Immediate 1 Delayed
set exthotline<extno><hotlineno:01-16><digit:1=Del 0=Imm)>< 1= Dummy Entry>

Example: To assign the internal reference number 5 as an immediate hotline for extension 235, the
codes will be as follows:
Tel. Code: #69 + PW + 041 + 235 + 05 + 0 + 0 + *
H.T. Code: set exthotline 235 05 0 0
Allied Program : 040. User code #602 for Delayed Hotline.
Default Value : None ( Refer page 100).
Display command : > d E

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l. Clear Hotline
Function: To clear the Hotline set for a particular Ext., whether it be for delayed or for immediate access
Code: #69 + PW + 042 + Ext. No. + *

clear hotline

Example: To clear the hotline set in the previous example, the code will be as follows:
Tel. Code: #69 + PW + 042 + 235 + *
Please note that the hyper terminal command clears all hotlines set for different extensions,
irrespective of the type. However, the hotline can also be cleared selectively by using the telephone
command.
Allied Program : 041.
Default Value : None

m. Assign Junction Group to Extension


Function : Junction groups set using Program 073 can be allocated using this command. One
Extension can have only one group.
Code : #69 + PW + 075 + Group No. (01 16 ) + * + Ext. No. + * + Ext. No. + * + .
By default, all Extensions are programmed for JUN Group No.. 1

set assjgrp <groupno:1-16> <extno>

Example : To group extensions 229, 304 & 510 say belonging to sales department as Junction Access
Group No. 3, the codes will be as follows :
Tel. Code : # 69 + PW + 075 + 03 + * + 229 + * + 304 + * + 510 + *
H. T. codes : set assjungrp 229 3
set assjungrp 304 3
set assjungrp 510 3
Allied Program : 073, 074, 098
Default Value : 01.
Display command : > d E

m. Assign Secondary Junction Group to Extension


Function : Junction grouping set using Program 073 can be allocated as Secondary Junction group
wherein in case all the Junctions of the JUN group allocated using Prog. 073, are busy, Junctions
program using this program would get offered to the extension. It has been made possible to access
secondary junctions programmed now onwards (Ver. 1.83) using selective access code (#8xxx)
Tel. Code : #69 + PW + 098 + Group No. (01 16 ) + * + Ext. No. + * + Ext. No. + * + .

Set ASSSECJgrp <JUN Gr. No. 1~16> < Ext. No.>

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By default, none of the Extensions are assigned with secondary JUN group.
Allied Program : 073,& 075.
Default Value : None
Display command : >d secj

n. Clear Secondary Junction Group to Extension


Function : This program features to clear the secondary JUN Group assigned to an extension. This
would restrict extension to access junctions only from the primary JUN Group assigned using Prog.
073.
Tel. Code : #69 + PW + 100 + ExtNo + *

Clear EXTSECjgrp <Ext. No.>

Allied Program : 073 & 098.


Default Value : None
Display command : d SECJ

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5. Analog Junction Programming
( JUN No. = 000-127 Selective Junction; JUN No. = 999 can be used to program all Junctions using
a single Command executed from Telephone.)
Incase of Repeat commands using programming through Hyper Terminal JUN No. starting with *
can not be programmed.

Repeat count is optional in command. If not given, settings are applicable for given Ext/Jun
Number Only.
a. Enable/Disable Junction
Function: To activate/deactivate a particular junction port for regular functioning
Code: #69 + PW + 061 + JUN No. + Func (0 1) + * +
Func: 0 Disable
1 Enable
set JUNEN <junno> <digit:0=Disable 1=Enable> <Repeat Count 02~99>

Example: To enable junction number 003 & 004 to start functioning, the codes will be as follows:
Tel. Code: #69 + PW + 061 + 003 + 1 + * + 004 + 1 + *
H.T. Code: set junen 003 1
set junen 004 1
Allied Program : None
Default Value : Enabled
Display command : > d C

b. Junctions Operating Direction


Function: To define whether the junction is meant to be only incoming or incoming & outgoing in terms
of operation
Code: #69 + PW + 062 + JUN No. + Direction (1 2) + * + .
Direction: 1 Only Incoming 2 Both Ways
set JUNDIR<junno><digit:1=I/C 2=Both> <Repeat Count 02~99>

Example: To define junction number 010 as only incoming, the codes will be as follows:
Tel. Code: #69 + PW + 062 + 010 + 1 + *
H.T. Code: set jundir 010 1
Allied Program : 061
Default Value : Bothways. ( Refer Page 84)
Display command : > d J

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c. Junction Type
Function : To define the various characteristics of the junction line like the signal type, type of metering,
type of CLI, etc
Code: #69 + PW + 063 + JUN No.+ Signal Type (1 2) + Category (1 2) + Meter (1 4) +
CLIP (1 2) + * +
Signal Type Category Meter CLIP
1 Pulse 1 Local 1 None 1 None
2 DTMF 2 STD 2 Reversal 2 DTMF

set AJSIGTYPE<jun no><type:1=pulse 2=dtmf><catagory:1=local 2=std>


set AJMTRCLIP<jun><mtr1:none/2:rev/3:12K/4:16K/5:aoc><clip1:none/2:dtmf>

Example: To set the junction number 012 for DTMF dialing, with only local facility (as defined from the
P&T exchange side), no metering and DTMF CLI, the codes will be as follows:
Tel. Code: #69 + PW + 063 + 012 + 2 + 1 + 1 + 2 + *
H.T. Code: For Signal Type & Category >> set ajsigtyp 012 2 1
For Meter & CLIP >> set ajmtrclip 012 1 2
Allied Program : None
Default Value : Analog Lines : DTMF/STD/Meter Type - None/CLI-None
Display command : > d J
NOTE : After programming CLI Type as DTMF, it is necessary to make an I/C & O/G call before it starts
displaying the CLI of Incoming JUN Call.
Please note that if Reversal option is selected, unless reversal is received by the system for an
O/G call the same does not get logged into call buffer.

d. Hunt Group Programming


Function: To define the call landing sequence so as to ensure that no incoming call is missed from any
of the junction lines in event of the first extension being busy or not answered.
Hunt group programmed can be referred to as 681,682690 / 690 respectively.(As applicable)
For 128P CPU, with maximum 5 Extensions per hunt group (15 Nos) whereas No. of Hunt Groups
for 256P CPU & Combo CPU and others are 10 each with 15 Exts. as member Ext.
However their No. can be changed using Flex. No. Program. ( Prog. 033)
Code: #69 + PW + 064 + Group No. (01 10) + Type (1 3) + Staircase (1 2) + *
Ext. No. 1 + * + Ext. No. 2 + * + Ext. No. 3 + * +
Type: 1 Simultaneous Staircase: 1 On
2 Immediate on Busy 2 Off
3 Delayed on Busy
set huntgrp<grpno:1- 10/15 > <type:1=sim2=busyIm3=BusyDl> <stcase:1=on2=off><ext:max15>

Example: To define the extensions 225, 227, 231, 245 & 250 as one Hunt Group (numbered as 3) with
staircase on and hunting to happen immediately on Busy, the code will be as follows:
Tel. Code: #69 + PW + 064 + 03 + 2 + 1 + * + 225 + * + 227 + * + 231 + * + 245 + * + 250 + *
H.T. Code: set huntgrp 3 2 1 225 227 231 245 250
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Allied Program : 065, 116.
Default Value : None
Display command : > d HUNTGR

Note : Operator Extension if a part of Hunt Group, should be made normal Ext. to achieve progressive
call hunting on an Hunt Group.

e. Junction Landing Extension - FNP


Function: To define the landing extension for the incoming calls on each of the junction lines in the day
mode as well as the night mode
Code: #69 + PW + 065 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + .
Day Ext. No. / Night Ext. No. = Specific Ext. No./Hunt Group(681-690/695*)/ATT(910)
Ext.
set jlanding No. = 681690
<junno> indicates Hunt
<Dayno> <Nightno> Groups 01 to 10
[Dayno/Nightno:Extno/Att-910/Huntgrp 681-690/ 695*]
<Repeat Count 02~99> * 695 in case of 128P CPU only.

Example: To define junction 002 to land on extension 220 in the day mode and the Auto Attendant in
the night mode.
Tel. Code: #69 + PW + 065 + 002 + * + 220 + * + 910 + *
H.T. Code: set jlanding 002 220 910
Allied Program : 064, 067
Default Value : 202 202.
Display command : > d J

f. Hunt Time
Function: To define the time limit (in secs) for which on event of an external incoming call landing at
an extension the call should ring before being passed on to the next extension as defined in the Hunt
Group
Code: #69 + PW + 066 + Time (06 60) + *
set hunttime<time:6-60 sec>

Example: To set the hunt time as 9 seconds, the codes will be as follows:
Tel. Code: #69 + PW + 066 + 09 + *
H.T. Code: set hunttime 9
Allied Program : None
Default Value : 15 Sec.
Display command : N. A.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
g. Attendant Fail Landing
Function: To define the Time zone based landing extension in event of the Auto Attendant being busy
or failing to accept the call. User has the choice to disconnect the call after playing ATT Message if
landing extension is set as 999.
Code:
#69 + PW + 067 + JUN No. + * + Z1 Ext + * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + *

set failland <junno> <Z1extno> <Z2ext> <Z3ext> <Z4ext> <Repeat Count 02~99>

Example: To set the landing extension for junction 001 as 220, in event of the Auto Attendant being
busy or failing to answer the call, the codes will be as follows:
Tel. Code: #69 + PW + 067 + 001 + * + 220 + * +220 + * + 220 + * + 220 + *
H.T. Code: set failland 001 220 220 220 220

Allied Program : 065 & 116, 081.


Default Value : None.
Display command : > d Failland.
NOTE : It should be noted that it ATT Fail landing is defined as an Ext., only one call remains queued if
the said Ext. is busy at time of landing the call.

h. Assign Private Junction Line - FNP


Function: To allot a specific junction line for exclusive use of an extension. However the user still
reserves the right to access other Junction line subject to Junction Grouping programmed. When the
line is defined as Private Line, its cacelled from Group 1/ whichever group it lies in.
Code: #69 + PW + 068 + Ext. No. + * + JUN No. + *

set junpvt <extno> <junno>

Example: To define junction number 011 as a private junction for extension 426, the codes will be as
follows:
Tel. Code: #69 + PW + 068 + * + 426 + * + 011 + *
H.T. Code: set junpvt 426 011
Allied Program : 069.
Default Value : None.
Display command : > d E

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
i. Delete Private Junction Line
Function: To withdraw the exclusive use of a particular junction line by a single user. Note that
canceling PVT line would not bring back the JUN in default JUN group.
Code: #69 + PW + 069 + Ext. No. + *

clear junpvt <extno>

Example: To clear the exclusive junction line set for extension 426, the codes will be as follows:
Tel. Code: #69 + PW + 069 + 426 + *
H.T. Code: clear junpvt 426
Allied Program : 068, 073.
Default Value : None

j. Service Provider Selection for # Centrex Dialing


Function : This program allows user to select service Provider (AirTel / Reliance) for Centrex dialing
using # as access code.
Code : #69 + PW + 055 + Func( 0 1 ) + * (Func = 1 Reliance / = 0 - AirTel )

set servprov <Digit 0/1>

Allied Program :.078


Default Value : None.
Display command : d SYSM.

k. Program Dummy Dial Tone for Analog Junctions


Function: To provide dummy Dial Tone for analg lines. This is not applicable for PRI lines.
Code: #69 + PW + 056 + Digit (0 OFF ; 1 ON ) + *

Set DUMMYdt <Digit : 0 OFF / 1 ON >

Allied Program : None


Default Value : 0.
Display command : > d SYSM

l. Call Forward of Hunt Group


Function : This feature facilitaes forwarding of a Hunt Group to another Hunt Group or an
Extension. NOT APPLICABLE FOR 256 PCPU
Code : #69+PW+057+Huntgrp(01-10)+FwdType(0-2)+CallType(1-4)+ Ext/Hunt(681-690) / 999+*
999 to clear all entries

set fwdhunt <Huntgrp:1-10><FwdType:0-UN 1-BUSY 2-NR><CallType:1-4><Ext/Hunt/999>"


999 to clear all entries

Example : To forward only DID calls landing on Hunt Group No 02 to an Extension 251 while all Ext.
within that group are Busy, the codes will be as follows :
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Tel. Code : # 69 + PW + 057 + 02 + 1 + 3 + 251 + *
H. T. codes : set fwdhunt 2 1 3 251
Allied Program : 073 & 074.
Default Value : 01. ( Refer Page 7 )
Display command : > d fwdhunt
Note : Usuful in Voice Mail Integration.

m. Call Wait on Hunt Group


Function : This feature facilitaes enabling / disabling call waiting feature onto member
extensions of an hunt group.
Code : #69 + PW +058 + Digit (0-Disable / 1 Enable) + *

This feature can not be programmed through Hyper Terminal

Note : Useful for JUN landing defined on Hunt Group & need call camp-on while busy

n. Program JUN Grouping


Function : To group JUN lines into various 16 groups. One Junction can appear in multiple groups.
However Junction line if defined as Private, gets deleted from all the JUN Groups and remains
inaccessible until it is assigned to any group.
Code : #69 + PW + 073 + Group No.(01 - 16) + * + JUN No + * + JUN No + *
Note : JUN No. = 999 puts all JUN in the group.
By default all junctions are contained in group no 01 hence erase all the contents in Group 01
before using the same.

set jungrp <groupno:1-16><junno> (junno=999 will add all juns to group)

Example : To add junction 003 , 005 & 019 to Group 2, the codes will be as follows :
Tel. Code : # 69 + PW + 073 + 02 + * + 003 + * + 005 + * + 019 + *
H. T. Code : set jungrp 2 003
set jungrp 2 005
set jungrp 2 019
Allied Program : 074,075.
Default Value : 01.
Display command : > d JUNGR

o. Clear Junction from JUN Group


Function : To release one or multiple junctions programmed in a group using Program 073.
Code : #69 + PW + 074 + Group No.(01 - 16) + * + JUN No + * + JUN No + * +
Note : JUN = 999 would release all Junctions from the specified group.

clear jungrp <groupno:1-16> <junno> (junno=999 clears entire group)

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Example : To remove junction 003 from group 2 ( as assigned earlier), the codes will be as follows:
Tel. code ; # 69 + PW + 02 + * + 003 + *
H.T. Code : clear jungrp 2 003
Allied Program : 073.
Default Value : None

p. Program Leased Line


Function : To remove the JUN line from 0 or 8 access. The line defined as leased line needs to be
accessed by selective seizure only.
Code : #69 + PW + 076 + JUN No. + Func( 0 1 ) + * (Func = 1 - Enable / = 0 - Disable )

set JLEASE<JUN No.> + <Digit 1/2>

Example : To set jun 003 as leased line, the codes will be as follow :
Tel. Code : # 69 + PW + 076 + 003 + 1 + *
H. T. Code : set jlease 003 1
Allied Program : 000 15.
Default Value : None.
Display command : >d JUNGR.

q. Program Centrex Line


Function : For dialing numbers outside Centrex environment user need to dial 0 to access the P&T
line and make calls with outside world. For this purpose, user need to be assigned higher CoS than its
needed to dial the required number. If the line is defined as Centrex then the additional 0 dialed after
accessing the line is absorbed and the digits are outpulsed on to P&T line.
Code : #69 + PW + 078 + JUN No. + Func( 0 1 ) + * (Func = 1 - Enable / = 0 - Disable )

set CENTREX<JUN No.> <Digit 0/1>

Allied Program : 000 15, 164


Default Value : None.
Display command : > d J.

r. Program Hunt group Landing Pattern


Available with ARM Split CPU Ver. 0.3 & ARM CPU Ver. 0.7 Combo CPU Ver. 1.1 while 256PCPU
Ver. 2.0 onwards
Function : For availing landing with in the huntgroup as Sequential or round robbin. If round robbin
option is selected, the I/C call landing on the specific Hunt Group would land on the next extension of
which the earlier call has landed, inspite of the prior extensions being free. Whereas the option
sequenctial would make the call land on the initial extensions. In this case the later extensions would
receive call only if all extensions prior to the extension are busy.
Code : #69 + PW + 217 + <Huntgrp no. 01-10>+<digit:0=Sequential/1=Round robbin> +*
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Set huntland <huntgrp no 01-10> <digit:0=sequential/1=Round robbin>

Allied Program : 064, 065, 116


Default Value : None.
Display command : > d J.

s. STD/ Local Junction Access Transparancy


Available with ARM Split CPU Ver. 1.0 onwards
Function : In the existing NEOS versions, 0 dialing can access not only JUN lines defined as Local but
the lines defined as STD while all Local lines are busy. However this new feature enables the
programmer to restrict the user to access only those JUN lines defined as Local by dialing 0. By default
dialing 0 would access STD defined lines when all Local defined lines are busy.
Code : #69 + PW + 109 + Digit < 0 OFF / 1 ON > +*

set allowstd <Digit:1=on/ 0=off>

Allied Program : 063, 000


Default Value : ON i.e. allowed to access STD lines by 0, while Local Lines are busy..
Display command : > d J.

t. Programmable Paging Junction


Available with ARM Split CPU Ver. 1.1 onwards
Function : This program facilitates the user to define the Junction connected with a Paging unit for
Paging facilty. By programming the JUN as Paging Junction,
Code : #69 + PW + 600 + JUN No. + *

set pagejun <JUN No.>

Allied Program : None


Default Value : No paging JUN Exists.
Display command : > d Sysm.

u. Clear Paging Junction


Available with ARM Split CPU Ver. 1.1 onwards
Code : #69 + PW + 601 + JUN No. + *

clear pagejun < JUN No.>

Allied Program : 601


Default Value : N.A.
Display command : > d sysm.

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6. CoS PREFIX TABLE PROGRAMMING
a. CoS Prefix Table
Function: To set minimum & maximum number of digits of a telephone number that can be dialed-out
for a particular class of service based on the starting digits called prefix.
Code: #69 + PW + 088 + CoS Prefix digit + * + CoS + Min Digits + Max Digits + *
( Max 4 digits) ( 0-4) ( 03 23) ( 03 23)
set cosprefix <prefix:max 4 dig> <cos:1-4> <mindig:1-23> <maxdig:1-23>

Example : To set the number of digits starting with 95 to minimum and maximum as 10 for
the class of service as 2, do the following
Tel. Code : # 69 + PW + 088 + 95 + * + 2 + 10 + 10 + *
H. T. Code : set cosprefix 95 2 10 10
Allied Program : 089.
Default Value :
Sr. No. CoS Prefix Class of Service Min. Digits Max. Digits Purpose
01 0 3 03 11 STD Calling
02 00 4 10 16 ISD Calling
03 92 2 10 10 TATA Indicom Mobile
04 93 2 10 10 Reliance Mobile
05 94 2 10 10 BSNL Mobile.
06 95 2 12 12 Mobile
07 97 2 10 10 Mobile
08 98 2 10 10 Mobile
09 99 2 10 10 Mobile
10 90 2 10 10 Mobile
11 91 2 10 10 Mobile
12 96 2 10 10 Mobile
13 88 2 10 10 Mobile
14 80 2 10 10 Mobile
15 1 1 03 11 Toll Free No.
16 8 2 03 10 Mobiles in Series 8
17 7 2 03 10 Mobiles in series 7
18
19
20
21
22
23
24
25

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
26
27
28
29
30

Display command : > d COSP

b. Initialize default CoS Prefix Table


Function: To load the default CoS Prefix table as indicated above.
Code: #69 + PW + 089 + 1234 + *

clear COSPrefix

Allied Program : 088


Default Value : Refer program 088.

With Old veriosns there was a space for defining only 15 such CoS prefixes out of which 11-12
are default and can not be replaced. They can only be modified. Hence once all 15 entries are
fulfilled, system wont accept further entries.
For this purpose its advised to reset all the entries and program only first digits such as 7,8,9 &
1 with required Min & Max digits.

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7. LCR Least Cost Routing PROGRAMMING
a. Junction Service Provider
Function: Programming the service provider from whom the line is received.
Useful for LCR and billing of the lines are taken from more than one service provider.
E.g. BSNL, Reliance etc. Please note that Service Provider 0 will not be considered for LCR at all.
Code: #69 + PW + 072 + Service Provider ( 0 - 5)+ * + JUN No. + * + JUN No. +

set junserv<service provider no:0-5><junno>

Example: To set junction numbers 001 & 002 as service provider 1 (say BSNL), the codes will be as
follows:
Tel. Code: #69 + PW + 072 + 1 + * + 001 + * + 002+ *
H.T. Code: set junserv 1 001
set junserv 1 002
Allied Program : 157, 000-24.
Default Value : 0.
Display command : > d J
Note : SP= 0 should not be used in LCR since it represents default service Provider.

b. Set LCR Prefix


Function: To set which service provider is to be chosen on the user dialing a particular prefix digit.
Code: #69 + PW+ 157 + Entry No.( 01 - 25 ) + Prefix (00, 1 - XXXXX)+ * + localSP1 + STD SP1 +
localSP2 + STD SP2 [SP: 1-5] + *.

Set LCRPr<entryno><prefix0-XXXXX><localSP1><STD SP1><localSP2><STD SP2>


[SP:1-5]

st
Example: For choosing BSNL (set as service provider 1) as 1 choice and Reliance (set as service
nd
provider 2) as 2 choice for LCR for a local Reliance landline number (starting with 3), and Reliance
st nd
as 1 choice and BSNL as 2 choice for LCR for a STD Reliance landline number (starting with 3), the
codes will be as follows:
Tel. Code: #69 + PW + 157 + 03 + 1 + 2 + 2 + 1 + *
H.T. Code: set lcrpr 3 1 2 2 1
Allied Program : 072 & 000-24.
Default Value : None.
Display Command : > d LCRPR

Note : Code Sr. No. should be contiguous i.e. 01-25 without any gap.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
c. Clear LCR Prefix
Function: To clear off the LCR Prefix table programmed through Program Code 157.
Code : #69 + PW + 160 + LCR Prefix (01-25 / 99 for all ) + *
Code:
Clear#69 + PW<+entry
LCRPR 160 no.
+ Entry
1-25No. (01-25
or 99 for allor
> 99 for all ) + *

Allied Program : 157.


Default Value : None.

d. Set LCR code Table


Function: In case of a new STD code arising other than the existing STD codes present, the choice of
Service Provider can be set using this program.
Code: #69 + PW + 158 + Code Srl. No. + Sp Choice 1 + SP Choice 2 + LCR Code + *
Code Srl. No. : 01 to 10 ( 50 Incase of ARM Split CPU Ver. 0.4 onwards)
SP Choice1 / SP Choice 2 : 1 5
LCR Code : Max7. digits><SP
set lcrcode<code srlno:1-5><code:max 7 digits. CH1><SP CH2>[SP:0-5]

Example: To set the first additional LCR Code as Port Blair (0319) with BSNL (set as service provider
st nd
1) as the 1 choice for routing and Airtel (set as service provider 3) the 2 choice for routing.
Tel. Code: #69 + PW + 158 + 01 + 1 + 3 + 319 + *
H.T. Code: set lcrcode 1 319 1 3
Allied Program : None
Default Value : None.
Display Command : d LCRC

e. Clear LCR Code


Function: To delete the information entered using program code 158.
Code: #69 + PW + 159 + Srl. No. + *
Srl. No. = 01 50 To clear code at particular Srl. No.
= 99 To clear entire code table.
clear lcrcode<srlno:1-10 or 99 for all>

Example: To delete the code set at position 1 via the previous code (as shown in the previous
example, codes will be as follows:
Tel. Code: #69 + PW + 159 + 01 + *
H.T. Code: clear lcrcode 1
Allied Program : 158.
Default Value : None.
Display Command : d LCRC

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f. Program Centrex Table
Function : Program defines centrex numbers that would get dialedout from the system using LCR.
Code : #69 + PW + 165 + Entry (01-15) + Centrex Len. (1-6) + Serv. Prov. (1-5) + Modify Flag (0-1)
+ * + Digit/s (1-99) + * Entry : Sr. no. of Centrex Digit plan.
Centrex Len. : Length of Centrex Number
Serv. Prov. : Service Provider through which Centrex dialing is desired.
Modify Flag : Flag indicating whether the Tel. No. dialed needs
modification before its actually being dialed out on desired JUN.
Digit : Starting one or two digits of Centrex Number.
This feature can not be programmed using Hypr Terminal
Allied Program :. None
Default Value : None.
Display command : d CNTRXT

g. Clear Centrex Table


Function : Clears the Centrex Number table using program 165.
Code : #69 + PW + 166 + Entry (01-15/99) + *

This feature can not be programmed using Hypr Terminal


Allied Program : 165
Default Value : None.
Display command : d CNTRXT

h. Program Modify Number Table


Function : This program defines whether the Telephone Number dialed shoud be modified before being
actually dialed out on specific Service Provider.
Code : #69 + PW + 167 + Serv. Prov. (1-5) + Strip digit Len (1-6) + Add Digits (0-99999) + *
Strip Digit Len. : No. of digits to be eliminated from the dialed no.
before being dialed out. ( 0 No Elimination; 9 Eliminate all)
Add digits : digits to be attached to the no. before being dialed out.
This feature can not be programmed using Hypr Terminal

Allied Program : None.


Default Value : None.
Display command : d MODIFYT

i. Clear Modify Number Table


Function : Clears all entries made using Prog. 167.
Code : #69 + PW + 168 + Serv Prov. (1-5) + *
This feature can not be programmed using Hypr Terminal
Allied Program : 167.
Default Value : None.
Display command : d MODIFYT.
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8. Auto Attendant Message Programming

a. Message Time Zone Programming


Function: To set the time zones (max 4) for each day of the week so that the Auto Attendant plays the
appropriate Voice Messages during the organizations working & non-working hours.
Code: #69 + PW + 081 + DOW (1 7) + Z1 Start (XXXX) + Z2 Start (XXXX) + Z3 Start (XXXX) + Z4
Start (XXXX) + *
Please Note: XXXX is the start time for each zone to be represented in a 24 Hours format

set tzones<dow:1-7> <Z1> <Z2> <Z3> <Z4> [Z1-Z4:Zone Start time HHMM]

Example:
1. To set the 4 time zones for Tuesday to start at 9.30am, 12pm, 4pm & 6pm, the code will be as
follows:
Tel. Code: #69 + PW + 081 + 2 + 0930 + 1200 + 1600 + 1800 + *
2. To set the 4 time zones for Sunday to start at 5.00am, 5.01am, 5.02am & 5.03am (explained above),
the code will be as follows:
Tel. Code: #69 + PW + 081 + 2 + 0500 + 0501 + 0502 + 0503 + *
Please note that in event of the same message to be played, the time zones still have to be set with
the decided message for all four time slots.
Allied Program : 082,083,084 & 067.
Default Value : None.
Display Command :
Note that same Time Zone Programming would be referred to for Time Zone based Auto
Attendent Fail Landing for 128P NEOS CPU, ARM & ARM Split CPU.

b. Welcome Message Table Programming


Function: To allot which messages are to be played during the various time zones by creating 9 such
combinations in a table form that can be directly allotted individually to the various junction lines
Code: #69 + PW + 082 + Tb. No. (1 9) + * + Z1 Msg (1-8) + Z2 Msg + Z3 Msg + Z4 Msg + *
Please Note: The applicable message number for the 4 time zones for each table is decided as per the
programming done while recording the voice messages as shown in the program code number 5 [d]
Example: To store message number 2, 4, 7 & 8 in message table number 5 for the time zones 2, 1, 3 &
4 respectively, the code will be as given below.
Tel. Code: #69 + PW + 082 + 5 + 4 + 2 + 7 + 8 + *
Allied Program : 081.
Default Value : None

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c. Assign Message Table to Junction
Function: To assign a particular message table (as programmed using code 7 [b]) individually to each
junction line. Note that Message No. 8 if used as Dial Tone message, can not be used for ATT.
Code: #69 + PW + 083 + JUN No. + Tb. No. (0 9) + *. 0 Assign default message
1 9 : Assign specific Message

Example: To assign message table 5 to junction 003, the code will be as follows:
Tel. Code: #69 + PW + 083 + 003 + 5 + *
Allied Program : 081, 082.
Default Value : None.

d. Record Auto Attendant Messages/ Music of Users Choice


Function: To record 4 different messages (1 4 ) of 16 Sec. each while 3 different messages ( 5 7 )
of 8 Sec. each to be used in various combinations in the programmable time zone tables (refer 5[b])
that are allotted to the junction lines. The same code can also be used to record music of the users
choice for a maximum duration of 64 sec..
MSG 08 would be of 32 Sec. and can be played as Dial Tone Message for Rooms / Extensions using
respective programming.
Code: #69 + PW + 084 + Msg No. (01 08) + * + Record Msg
#69 + PW + 084 + Msg No. ( 09 ) + * + Record Music
Example: To record the message Good Morning. Please dial the desired extension number or wait for
assistance. as message number 1 in the system, the code will be as follows:
Tel. Code: #69 + PW + 084 + 01 + *
After dialing this code, the programmer/artist should speak the sentence - as given above/as per
requirement - in the receiver of the telephone instrument used for recording only after hearing the beep.
Disconnect to stop recording. The recording will automatically stop with the message time limit is over.
Do not disconnect before the initial beep is heard Aas the message can not be recorded again till the
system is reset.
Allied Program : 081, 082, 083 ,028, 307 & 000-29.
Default Value : None.

e. Play Recorded Auto Attendant Messages


Function: To playback messages recorded using program code 5[d] to verify fidelity as well as quality
Code: #69 + PW + 085 + Msg. No. (01 09) + *
Example: To check the message number 5 recorded in the system via program V.d., the code will be
as follows:
Tel. Code: #69 + PW + 085 + 05 + *
Allied Program : 084
Default Value : None

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f. Erase Auto Attendant Messages
Function: To erase all manually recorded messages from the system
Code: #69 + PW + 086 + 1234 + * Here 1234 is fixed and has no relevance with Prog PW.

Allied Program : 084.


Default Value : None.
Note : This command would all the messages in one go.

g. Assign User Recorded Music as Music on Hold


Function : To enable / activate Music recorded by User as Music on Hold for the system.
Code : #69 + PW + 028 + Day Music (0/1) + Night Music (0/1) + *
0 - System Default music , 1 - User programmed music
set music<digit:0-1><digit:0-1>

Example: To set the User Programmed Music option for Day Mode and the Default Company set
Music option for the Night Mode, the codes will be as follows:
Tel. Code: #69 + PW + 028 + 1 + 0 + *
H.T. Code: set music 1 0
Allied Program : 084.
Default Value : None.

h. Select Language for Auto Attendant Voice Prompts


Function : To select language for Default Welcome message on Junction line for Auto Attendant.
Code : #69 + PW + 029 + Digit + *
Digit : 0 English 1 Hindi 2 Only DID Tone.
Example: To set the Auto Attendant to play the Voice Guidance prompts in Hindi, the code will be as
give below:
Tel. Code: #69 + PW + 029 + 1 + *
H.T. Code: Not Available
Allied Program : 065 / 116.
Default Value : 0.

set vglang<digit:0-2>

NOTE : Display command is not available for commands 082 thro 086. ( Section 8)

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
9. E1 Junction Programming

a. E1 Channel Setting
Function: To define how many channels will operate as incoming and how many will operate as
outgoing from the available number of channels subscribed for in the E1 along with the sequence of line
seizure.
Code: #69 + PW + 101 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Direction (1 2) + * +..
Direction: 1 Ascending
2 Descending

set eoglim<junno><Max ch:1-30><Max OG ch:1-30><Hunt Dir:1=asc 2=desc>

Example: To set the channels of E1 line installed in Slot 2 (with a JLCC card in Slot 1) with a total of
14 channels as outgoing to be accessed in the ascending order, the codes will be as follows:
Tel. Code: #69 + PW + 101 + 004 + 30 + 14 + 1 + *
H.T. Code: set eoglim 004 30 14 1
Allied Program : None.
Default Value : 30- 30.
Display command : > d J

b. E1 Parameter Setting
Function: To define the various parameters of the E1 Line like Signal Type, Operating mode, Category,
etc
Code: #69 + PW + 102 + JUN No. + Signal Type (1 3) + Master/Slave (1 2) +
Category (1 2) + * +
Signal Type Master/Slave Category
1 Pulse 1 Slave 1 Local
2 DTMF 2 Master 2 STD
3 R2MFC

set epara<junno><sig:1=pulse2=dtmf3=r2mfc><dgt:1=slave2=mast><cat:1=local2:std>

Example: To set the E1 parameters on junction 004 as DTMF type in master mode and STD
enabled, the codes will be as follows:
Tel. Code: #69 + PW + 102 + 004 + 2 + 2 + 2 + *
H.T. Code: set epara 004 2 2 2
Allied Program : None
Default Value : E1GRP/Ans Sig. Y/STD/R2MF/None
Display command : > d J

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
c. E1 Landing Extension - FNP
Function: To define the landing extension for the incoming calls on each of the junction lines (channels)
in the day mode as well as the night mode
Code: #69 + PW + 103 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * +

set eland<junno><Dayno><Nightno>[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]

Example: To set the landing extension of the E1 line one junction 004 as 910 in the day mode and
the landing hunt group 682 in the night mode, the codes will be as follows:
Tel. Code: #69 + PW + 103 + 004 + 910 + 682 + *
H.T. Code: set eland 004 910 682
Allied Program : None
Default Value : Operator ( Ext. 202)
Display command : > d J

d. Programmable CLI Length for E1 - FNP


Function : Previously, CLI was displayed only when MSN was enabled. Now, this program enables to
achieve the same even if MSN is not programmed. The code for same is :
Tel. Code : #69 + PWD + Prg.code 104 + Jun No. + Cli no. (01 -16)+ *
set ecid <junno> <cli num len:1-16>

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
10. BRI Junction Programming

a. Channel Setting
Function: To define either one or both the channels to be outgoing only
Code: #69 + PW + 111 + Jun No. + Max Ch (02) + Max OG Ch (00-02) + *

set brioglim<junno><Max ch:0-2><Max og ch:0-2>

Example: To set both the channels of the BRI line set on junction 005 as outgoing, the code will be
as follows:
Tel. Code: #69 + PW + 111 + 005 + 02 + 02 + *
H.T. Code: set brioglim 005 2 2

b. Landing Extension - FNP


Function: To define the extension on which the incoming calls should land within the organization
Code: #69 + PW + 112 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + *

set briland<junno><Dayno><Nightno>[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]

Example: To set the landing extensions of the BRI line set on junction 005 as 221 in the day mode
and 335 in the night mode, the codes will be as follows:
Tel. Code: #69 + PW + 112 + 005 + 221 + 335 + *
H.T. Code: set briland 005 221 335

c. BRI Category
Function: To define the extension on which the incoming calls should land within the organization
Code: #69 + PW + 113 + Jun no. + 1- Local / 2 - STD + *

set BRICA<JUN No.><Digit 1/2>

Example : To set BRI line set on Jun 005 as STD type, the codes would be a s follow :
Tel. code : # 69 + PW + 113 + 005 + 2 + *
H.T. Code : set brica 005 2

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
11. PRI Junction Programming

a. Channel Setting
Function: To define how many channels will operate as outgoing from the available number of channels
subscribed for in the PRI.
Code: #69 + PW + 115 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Channel Selection (0/1) + *
Channel Selection = 0 : Channel decided by Exchange ( Default
= 1 : Channel offered by PABX ( For Huwai PRI Excg. )

set prioglim<junno> <Max ch:0-30> <Max og ch:0-30> <Sel. CH : 0 Default / 1 PBX offered>

Example: To set 20 channels as outgoing for a 30 channel PRI line set on junction 005, the
codes will be as follows:
Tel. Code: #69 + PW + 115 + 005 + 30 + 20 + *
H.T. Code: set prioglim 005 30 20
Allied Program : None
Default Value : 30 30; Channel Selection decided by Exchange.
Display command : > d J

b. Landing Extension - FNP


Function: To define the landing extension for the incoming calls on each of the Channels of the PRI line
except for the MSN defined, in the day mode as well as the night mode.
Code: #69 + PW + 116 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + *

set priland<junno> <Dayno> <Nightno> [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690]

Example: To set the landing extension of the PRI line on junction 005 as the Auto Attendant in
the day mode and extension 224 in the night mode, the codes will be as follows:
Tel. Code: #69 + PW + 116 + 005 + * + 910 + * + 224 + *
H.T. Code: set priland 005 910 224
Allied Program : None
Default Value : 202 - 202.
Display command : > d J

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
c. Define Network Clock Source
Function : In case of two PRIs installed in the same system, this code is used to define the source from
where the PRI clock is to be extracted so as to set the synchronization between the system and the
service provider. The system automatically identifies the primary & secondary clock sources on
inserting the PRI cards. However should the user wish to redefine the same, the given code would be
required.
Code : #69 + PW + 043 + Primary Clock Slot No. (01 16) + Secondary Clock Slot No. (01 16 )+ *

set nwclk <slot no:01-16> <slot no:01-16>


Example : To set the PRI line in slot 15 as primary Network clock source whereas the one in slot 03 as
secondary N/w CLK source, the codes will be as follows :
Tel. Code : # 69 + PW + 043 + 15 + 03 + *
H.T. Code : set nwclk 15 03
Allied Program : None
Default Value : None.
Display command : > d SYSM

d. PRI Category
Function: To define PRI line as Local or STD so that the same can be seized using 0 or 8 respectively.
Code: #69 + PW + 117 + Jun no. + Digit ( 1 2 ) + *
Digit : 1 Local 2 - STD

set PRICA<JUN No.><Digit 1/2>

Example : To set the PRI line set on JUN 005 as STD type, the codes will be as follows :
Tel. Code : # 69 + PW + 117 + 005 + 2 + *
H.T. Code : set prica 005 2
Allied Program : None
Default Value : STD
Display command : > d J

e. Program CRC Parameter


Function: While terminating a PRI line in PABX, it is necessary to match CRC settings of PRI line at
Service Provider with the ones in PABX. In case mismatch exists the PRI line does not get through.
This adjustment is made possible with this program. It is possible to program the same selectively i.e.
a system may have different PRI of varying CRC parameter. For onboard PRI, slot no. would be 09.
Code: #69 + PW + 169 + <Slot No. 01-16 > + Digit ( 0 Off / 1 ON ) + *

SET PRICRC <slot.no>+<0/1> (Default:CRC off )

Allied Program : None


Default Value : CRC OFF.
Display command : > d SYSM
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Note : This command is applicable with ARM Split CPU Ver. 0.3 , ARM CPU 0.7 onwards &
Combo (Slot No. not required ). For standalone PRI Ver. 0.4 ( C.S. 546B).

f. Calling Party Number Information


Function : In case of GSM PRI provided by the Service Providers, it needs to match settings of PRI
Numbering plan & Type of Number else although the line gets UP, problem is observed during dialing
viz. either I/C or O/G calling is not possible.

Code : #69 + PW + 216 + <Type of number> + <Numbering Plan>+ *


TYPE of NUMBER NUMBERING PLAN
1 Unknown 1 Unknown
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated Number 6 Private Numbering Plan
7 Reserved for Extensions

This feature can not be programmed using Hypr Terminal

Allied Program : None


Default Value : Type of num: Subcriber no, Num plan : ISDN/Telephony
Display command : > d SYSM

g. Called Party Number Information


Function : With PRI provided by Vodafone requires to define Type of number and numbering plan for
call party so that for dialing local numbers, area code is not required. The program for the same is as
follows :
Code : #69 + PW + 218 + <Type of number> + <Numbering Plan>+ *
TYPE of NUMBER NUMBERING PLAN
1 Unknown 1 Unknown
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated Number 6 Private Numbering Plan
7 Reserved for Extensions

This feature can not be programmed using Hypr Terminal

Allied Program : None


Default Value : Type of num: Unknown, Num plan : Unknown
Display command : > d SYSM
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
12. VOIP SIP TRUNKING
A. Programmable Logical Partitioning
Tel. Code : #69+ PW + 091 + 1/0 + *
set lgclprtn <Digit:0/1>

The status can be viewed using display command d SYSM.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
13 VOIP TIE NETWORKING
A. Tie Route Method
Function : Two or more NEOS exchanges can be interconnected using VOIP TIE JUN. If
numbering scheme of all the exchanges are same, it might create conflict while the call is routed
amongst the PBX. Hence each PBX can be distinguished by a code defined for each PBX. Its
called as Own PBX Code. This enables the PBX users call to the specific Exchange inspite of
having same Ext. Numbering for interconnected PBXs.
Thus if extension numbers of the interconnected PBX are different then the method of inter-calling
is referred to as EXT. Num. method whereas if Ext. Nos. are same then as described above, the
alling pattern is referred to as PBX Code pattern.
The selection of the same accordingly can be done by the following program.
Tel. Code #69+ PW + 400 + <Method: 1-PBX code /0:Ext.Num > + * (Default Ext. Num)

set troutmthd <Digit: 1=PBX code/ 0=Ext. numbering>

B. Own PBX Code


Function : As described in the Tie Route method, if Ext. Nos. of interconnected PBXs are same
then each PBX would be assigned as code which indirectly functions as Route Code for the specific
PBX. While dialing is made referring to this code, the call would be directed to the specified PBX.
Following is the program for defining code for such PBXs.
Tel. Code #69 + PW +401 + Own PBX code(10-99) + * (Default 0)
set pbxcode <code no 10-99>

C. Auto Route Selection


Function : There are 2 possible ways to dial the outgoing call.
a. User can dial TIE access code and then user can dial other PBX Extension number. In
this case ARS mode will be OFF.
b. User can dial only Extension number and PBX can decide whether this is local
extension call or Tie Extension call and route accordingly. In this case, ARS mode will
be ON.
Tel. Code #69+ PW + 402 + ARS: 1=On/0: Off + * (Default ON)

set tiears <Digit:1=on/ 0=off >

D. Tie Digit Timeout


Function : This program defines the time after which the call would get matured / placed on the
specified route. Dialing # after the dialing is over, would immediately route the call to desired
destination. Default value is 100 i.e. 10 Sec.

Tel. Code #69 + PW + 404 + Dig dial timeout <001 (100msec) - 100(10sec) > + *
set tiedigtme<time:1-100>

E. Tie Leading digit / Tie Route Table


Function : This is main part for IP Networking programming. Here user can program leading digits
and destination IP of other PBX. User can program 16 different routes as a leading digit, User can
program any series of other PBX. For example, if other PBX is having extension numbers from 200
to 299, User will program leading digit as 2.
User can program maximum 4 Destination IP address for each route entry. Purpose of providing 4
nd
IP addresses is that if first programmed IP Address is not reachable, PBX should dial code using 2
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
st
Destination IP Address and so on. Out of this 4 IP address, user will program 1 Destination IP
address in this command.

st
Tel. Code #69 + PW + 405 + Sr.no (01-16) + Leading dig (1-4 dig ) + * +1 element (Destination IP
nd rd th
1) + * + 2 element + * + 3 element + * + 4 element + *
set tieroutbl <Sr.no(1-16)> <Leading dig (max 4 dig)> <1st element (Destination
IP 1)> <2nd element> <3rd element> <4th element>

Default : Blank

F. Add / Strip Digit


Function : In case there is a requirement such that the number dialed by the user needs to be
modified before placing the same onto the Tie No.

Tel. Code #69 +PW + 406 + sr.no (01-16) + Add dig + * + sub dig cnt + *
set tieaddsub <Sr.no (1-16)> <add digits (max 4 dig)> <sub digit(0-9) >

G. Min Max Digit / Tie Destination Number Length


Function ; We programmed leading digit in previous command. But, we have not programmed
extension number length of other PBX Extensions. So it is necessary for PBX to know the length of
other PBX Extension number. In this command, user can program Minimum and Maximum length of
other PBX Extension number. Please note that this command is connected with route defined in
previous command. I.e. User must enter route entry number for which this command needs to be
set.Using this command PBX will determine following things:
a. If dialed number is less than minimum digits required to route call, PBX will not route the call.
b. If dialed number is equal to maximum digits required to route call, PBX will immediately route
the call. PBX will not wait for inter digit timeout expiry.
c. If dialed number is greater than minimum digits required but less than maximum digits required
dialing the call, PBX will wait for inter digit timeout expiry and after that PBX will route the call.

Tel. Code #69 +PW + 407 + sr.no(01-16) + Min dig(01-22) + Max dig(01-22) + *
set tieminmax <Sr.no (1-16)> <Min dig(1-22) > <Max dig(1 -22)>

H. Program SIP TIE Card IP Address


Function ; This command will set IP Address of SIP card which is present in PBX system. Here
user must give slot number in which card is inserted. When this command will be entered, this
command will be sent to SIP TIE card present in that slot. After that Programming software will wait
for response. On receiving positive response, programming software will allow to execute next
command. If programming software will not receive response from SIP TIE card in 10 seconds, it
will discard this command and allow executing next command. This is applicable for all commands
in this section except SIP TIE card restart command.

Tel. Code #69 +PW + 410 + slot no + *+ IP Addr <1st element>+* <2nd>+ *+ <3rd>+*+<4th> + *

set SIPIPaddr <slot no> <1st element> <2nd Element> <3rd Element><4th Element>

I. Program SIP TIE Card Netmask


Function :
Tel code : #69 + PW + 411 +slot no + * + Netmask <1st element> + * <2nd>+ * + <3rd> +
*+ <4th>
set SIPNEtmask + *no> <1st element> <2nd Element> <3rdElement> <4th Element>
< slot

Default 255.255.255.0

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
J. Program SIP TIE Card Gateway
Function :
st nd
Tel. Code #69 + PW + prg.code 412 +slot no + * +Gateway<1 element> +* + <2 > + * +
rd th
<3 > + *+ <4 > + *
st nd rd th
set SIPGAteway < slot no> <1 element> <2 Element> <3 Element> <4 Element>

Default 10.25.10.111

K. Program SIP TIE Card debug Level


Function :

Tel code #69 + PW + 413 +slot no + * + <Debug level 0-7> + *


set SIPDEbug <solt no > <Debug Level 0-7>

Default 0

L. Load Default Tie Parameters


Function :
Tel. Code #69 + PW + 415 + <slot no> + *

set SIPDEF <Slot no.>

M. Restart SIP Tie Card


Function : When all above parameters are configured, it is necessary to restart SIP TIE card.
Above set parameters will be effective only after restarting the card.

Tel. Code #69 + PW + 414+ <slot no> + *

set SIPREStart <Slot no.>

N. Program Alternate destination IPs in Routing Table


Function : As discussed during Tie route table command, User can program up to 4 Destination
IPs. Using this command user can do that. Please note that this command is connected with route
defined in TIE route table command. I.e. User must enter route entry number for which this
command needs to be set.

Tel. Code #69 + PW + 416+ srno(01-16) + IP Add. (02-04) + * + <1st element> + *<2nd> + * +
<3rd> + *+ <4th> + *
st Nd rd th
set TIEDEStip <Sr.no 01-16> <IP Add.(2-4)> <1 Element> <2 > <3 > <4 Element>

O. Clear Tie Route Table


Function : This program enables the user tp refresh / clear the contents of Tie route table.

Tel Code #69 +PW + 409 +sr.no(01-16)/999 + *


clear tieroutbl <Sr.no(01-16)/999>

P. Programmable Remote IP for SIP Extension Card


Function : Remote IP is required if you want to enable remote SIP extension. SIP extension
is called remote if it runs on internet i .e. On the cloud. This version supports SIP remote

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
extensions (E,g, Hard phones/Softphoes/Android Soft phones on 3G or Leased
Line/Wireless Broadband ).

Tel Code :: #69+PW + Prg.code 418 + slot no+ * +Ip address <1st element + * +
2nd
set SIPRMTip +* no><Addr:1st
<slot + 3rd + * +element><2nd><3rd><4th>
4th >+ *

Default value : 123.063.034.246

Q. Programmable Input Gain for SIP Ext./ Trunk / Tie Card


Function : This program facilitate to adjust incoming speech gain (TX & Rx) in case of
SIP Ext/ . Trunk / Tie Card.
Tel. Code : #69+PW + Prg.code 419 + slot no+ * + Gain level 1-63(-31dB to +31dB) *
(GainLevel = Gain(dB)+32)
set sipinpgain <slot no><GainLevel:1(-31dB) to 63 (+31dB) >

Default value = -18 dB


Display Command : d SIPCRdpara for showing input gain.
In order to set gain, gain level has to be set. To calculate gain level, the formula shown in
command help can be used. Below are some example calculations for ease of use.

Eg.1: If Desired gain = -12 dB


Gain level = Gain(dB) + 32 -12 +32 = 20

Eg.2: If Desired gain = +30 dB


Gain level = Gain(dB) + 32 30+32 = 62

Display Command : d SIPJUNpara

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14 VOIP TRUNK JUNCTION
Now NEOS has been featured to provide connectivity for SIP Junction. Establish VoIP calling using services
provided by ISP through LAN (IP). For this one SIP card needs to be installed in both the systems configured
as VOIP TRUNK.
This enables external calls over IP. The programming required for the same are as follows : Note that since
execution of these commands require online response from the SIP Trunk card we recommend the
programming for these features preferably through Hyper commands ONLY.

A. SIP JUN Enable / Disable


Function :

Tel. Code #69 + PW + 420 + Jun no + Enable/ Disable (1/0) + *.

set sipen <JUN No.000-xxx><Digit:1-Enable,0-Disable>

Default : Enable

B. Display SIP Trunk Name


Function : SIP Line name can be of alphanumeric type.

Tel. Code N.A.


Set sipdisp <JUN No.000 - xxx><Name: 01-16 characters>

Default : 111-126 for Junction 01-16.

C. SIP Line ID : SIP line ID of numeric type only.


Function :
Tel. Code #69 + PW + 421 + Jun no + 01-16 characters (numeric only) + *
Set sipid <JUN No.000 - xxx><ID: 01-16 characters>

Default : 111-126 for Junction 01-16.

D. Authentication ID for SIP Line :


Function :

Tel. Code N.A.


Set sipathid <JUN No.000 - xxx><ID: 01-16 characters>

Default : 111-126 for Junction 01-16.

E. Authentication Password for SIP Line


Function : Authentication password can be of alphanumeric type.

Tel. Code N.A.

Set sipathpw <JUN No.000 - xxx><PW: 01-16 characters>


Default : 111-126 for trunk 01-16.

F. SIP Trunk Mode


Function :

Tel. Code #69 + PW + 423 + slot no + Jun mode (1:Proxy / 0:Peer to Peer) + *
Set sipjmode <slot no.> <Digit: 1-Proxy,0-Peer to Peer>
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Default: Peer to peer mode

G. Proxy Server Address for SIP Line :


Function ;

Tel. Code #69 + PW + 424 + slot no + * +Ip address 1st element + * + 2nd + * + 3rd + * + 4th + * +
port no (0-65535)+*
Set sipprxyadd<slot no.> <IP address> <Port no.: 0-65535>

Default: IP address: 10, 25, 10, 111 & Port No: 5060
Note : SIP junction mode must be set to proxy

H. Registration Flag for SIP Line :


Function :

Tel. Code #69 + PW + 425 + slot no + Enable/ Disable (1/0) + *


Set sipregstr <slot no.> <Digit: 1- Enable, 0- Disable>

Default: Disable

I. Register Server Address for SIP Line :


Function :

st nd rd th + * +
Tel Code #69 + PW + 426 + slot no + * +Ip address 1 element + * + 2 +*+3 +*+4
port no (0-65535) + *
Set siprgaddr <slot no.> <IP address> <Port no.: 0-65535>

Default: IP address: 10, 25, 10, 111 & Port No: 5060
Note : SIP registration flag must be Enabled.

J. Out Bond Proxy Flag for SIP Line :


Function:

Tel. Code #69 + PW + 427 + slot no + Enable/ Disable (1/0) + *


Set sipobprxy <slot no.> <Digit: 1- Enable, 0- Disable>

Default: Disable
Note : No need of setting SIP junction mode to proxy.

K. Out bond proxy server address for SIP Line :


Function :
st nd rd th
Tel code : #69 + PW + 428 + slot no + * +IP address 1 element + * + 2 +*+3 +*+4 +*
+ port no (0-65535)+ *
Set sipobaddr <slot no.> <IP address> <Port no.: 0-65535>

Default: IP address: 10, 25, 10, 111 & Port No: 5060
Note : SIP outbound proxy flag must be Enabled.

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L. Register Expiry timer for SIP Line :
Function :
Tel. Code #69 + PW + 429 + slot no + register expiry timeout (0-65535) + *
Set siprgexpry <slot no.> <Duration: 0-65535sec>

Default 3600 Sec.


Note : SIP junction mode must be set to proxy

M. Transport Protocol for SIP Line :


Function :

Tel code #69 + PW + 430 + slot no + protocol type (0:UDP / 1:TCP ) + *


Set siptxproto <slot no.> <Type: 0-UDP, 1- TCP>

Default UDP Protocol

N. DTMF Mode for SIP Line :


Function :

Tel. Code #69 + PW + 431 + slot no + DTMF method (0:Audio / 1:RTP/ 2:SIP Info) + *
Set sipdtmfmth <slot no.> <Method: 0-Audio, 1-RTP, 2-SIP Info>

Default RTP Method

O. Enable Vocoder for SIP Line :


Function :

Tel. Code #69 + PW + 432 + slot no + vocoder no (0-4) + Enable/ Disbale (1/0) + *
Set sipvocoen <slot no.> <vocoder no. 0-4> <Digit: 1-Enable, 0 -Disable>

Default Enable

P. Preferred Vocoder for SIP Line :


Function :

Tel. Code #69 + PW + 433 + slot no + vocoder no (0-4) + Preferred vocoder (0-4) + *

Set sipprfvoco <slot no.> <vocoder no. 0-4> <Preferred vocoder no.0-4>
0 - Vocoder G729
1 - Vocoder G711PCMU
2 - Vocoder G711 PCMA
3 - Vocoder G723
4 - Vocoder G72632

Display commands
D SIPJUNPara : Displays SIP trunk line parameters
D SIPEXTPara : Displays Remote IP set for SIP Extension.
D SIPCR : Displays parameters set for SIP Card includes IP Address, Net mask & Gateway.:
D SIPPRXY : Displays SIP trunk proxy parameters:
D SIPVOcoder : Displays SIP trunk vocoder parameters

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
15. CLI BASED ROUTING
a. Set CLI Based Routing Table - FNP
Function : This code is used to set the 99 numbers to be routed based on the CLI details.
Code : # 69 + PW + 044 + Sr. No. + CLI No. + * + Day Ext. + * + Night Ext. + *
Sr. No. = 01 to 99
CLI No. : CLI No. exactly seen in call record.

set cliroute<sr.no:01-99><cli number:Max 16 digit><Day Ext><Night Ext>

Example: To store a local mobile number 09850073822 (as observed in the records) as serial number
20 in the CLI based routing table and set the same to land directly at extension 226 in the day
mode and extension 240 in the night mode, the codes will be as follows.
Tel. Code: #69 + PW + 044 + 20 + 09850073822 + * + 226 + * + 240 + *
H.T. Code: set cliroute 20 09850073822 226 240
Allied Program : 063 , 000 11
Default Value : None
Display command : > d CLIRT

b. Clear CLI Based routing Table


Function : This code is used to delete a particular number stored in the CLI based routing table or to
clear the complete table from the system.
Code : # 69 + PW + 045 + Sr. No. + *
Sr. No. = 01 to 99 Clear particular No.; = 00 Clear Entire table..

clear cliroute<digit>(0:for all or 1-99 for specific)

Example: To delete the earlier mobile number set on serial number 20 from the CLI based routing
table, the codes will be as follows:
Tel. Code: #69 + PW + 045 + 20 + *
H.T. Code: clear cliroute 20
Allied Program : 044
Default Value : None

c. CLI Based Day/Night landing (Enable Disable)


Function : This code is used to either enable or disable the functioning of CLI based routing in the Day
& Night mode.
Code : # 69 + PW + 046 + Day ( 1- Enable / 0-Disable) + Night ( 1- Enable / 0-Disable) + *

Hyper Command Not Applicable

Example: To enable CLI based Routing in the day as well as night mode, the code will be as follows:

Tel. Code: #69 + PW + 046 + 1 + 1 + *


Allied Program : 044
Default Value : Enable.
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16. MSN BASED ROUTING
For MSN No. programming follow programming sequence as
Prog. 201, 202, 207 & 203. All program data related to MSN can be viewed using command
> d msnt
Note : MSN Tables will be 1 3 for 256P CPU whereas 1 4 for Combo CPU, ARM CPU 0.7 and
ARM Split CPU 0.3 onwards.
a. Assign MSN Table to Junction
Function : This code is used to assign a particular MSN table to a PRI junction connected to the
system. Please note that more than one MSN table can be assigned to a particular PRI junction.
On the other hand, a provision for 4 separate tables has been made so as to cater to a system
with more than one PRI card.
Code : # 69 + PW + 201 + JUN No. (XXX) + MSN Table No. (1 4 ) + *
set msntbljun <junno><msn tbl no:1-4>

Example: To assign MSN table 1 to the PRI line on junction 005, the codes will be as follows:
Tel. Code: #69 + PW + 005 + 1 + *
H.T. Code: set msntbljun 005 1
Allied Program : None
Default Value : None.

b. Program MSN Number length


Function : This code allows the user to define the maximum length of the MSN number to be followed
by the system. Please note that this number cannot exceed 4 digits as the remaining digits belong to
the pilot number to be added as the prefix.
Code : # 69 + PW + 202 + MSN Tbl. No.(1 4) + MSN No. Length (X) + *

set msnnolen <msntbl no:1-4><msnno len:max.8>

Example: To set the maximum length of the MSN numbers as 3 digits for MSN table number 1, the
codes will be as follows:
Tel. Code: #69 + PW + 202 + 1 + 3 + *
H.T. Code: set msnnolen 1 3
Allied Program : 201
Default Value : None.

c. Assign MSN No. to Port


Function : This code is used to define the MSN Table contents including the representing MSN
numbers for their respective ports on the extension side. Please note that the port number should not
be confused with the junction or extension number. Each slot in the system represents 16 ports counted

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from bottom to top, irrespective of the type of card physically used. Same program can be used to
assign MSN no. to Hunt groups. For port No. details please refer page 101..
Code : # 69 + PW + 203 + MSN Tbl. No. ( 1 4 ) + * + port no. (XXX) + MSN No.
( as per length programmed) + * + port no. + MSN no. + * + .

set msnportno <msntbl no:1-4> <port no:001-145> <msn no:as per msnno len>

Example: Going by the example stated above, let us assume that a 8 port JLCC is inserted in slot 1
and a 16 port LCC in slot 2. Then to assign the MSN number 223 to the first extension port on
nd
the JLCC (this will be port 005) and MSN number 239 to the 2 port on the LCC16 card (this
will be port 018) for MSN Table 1, the codes will be as follows:
Tel. Code: #69 + PW + 203 + 1 + * + 005 + 223 + * + 018 + 239 + *
H.T. Code: set msnportno 1 005 223
set msnportno 2 018 239
Allied Program : 201, 202, 207
Default Value : None.
Note that for defining MSN on hunt group use port No. 131 to 145 to represent Hunt Groups 01 to 15
respectively.

d. Clear MSN No. for port


Function : This code is used to clear a particular MSN number assigned to a port using the above
code from a particular MSN Table.
Code : # 69 + PW + 204 + MSN Tbl. No. ( 1 4 ) + port no. (XXX) + *

clear msnport<msntbl no:1-4><port no:001-130/162/258>

Example: To clear the MSN number set for the port 018 (as per the previous example), the codes will
be as follows:
Tel. Code: #69 + PW + 204 + 1 + 018 + *
H.T. Code: clear msnport 1 018
Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for
the specific ext.
Allied Program : 201, 203
Default Value : None

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e. Clear MSN Number Table
Function : This code is used to clear a complete MSN Table consisting of 100 MSN numbers as
stored in the system.
Code : # 69 + PW + 205 + MSN Tbl. No. ( 1 4 ) + *

clear msntbl<msntbl no:1-4>

Example: To clear the MSN Table 1 as stored in the earlier examples the codes will be as follows:
Tel. Code: #69 + PW + 205 + 1 + *
H.T. Code: clear msntbl 1
Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for
all the extensions.
Allied Program : 201
Default Value : None
Note : After clearing MSN table due to any reasons, for MSN landing to happen it is required to execute
program 208 for the said MSN Table as well as execute feature code # 504 + 1 from extensions where
MSN landing is anticipated.

f. Clear Pilot Number


Function : As explained earlier, the Service Provider assigns a pilot number to each PRI/E1 user.
However, on changing the PRI/E1 Service Provider, the pilot number too is bound to change. Hence,
this code is used to clear the Pilot Number stored in the system earlier for a particular MSN Table.
Code : # 69 + PW + 206 + MSN Tbl. No. ( 1 4 ) + *

clear pilotno<msntbl no:1-4>

Example: To clear the Pilot Number stored for the MSN Table 2 (irrespective of what the actual digit
values), the codes will be as follows:
Tel. Code: #69 + PW + 206 + 2 + *
H.T. Code: clear pilotno 2
Allied Program : 201, 207
Default Value : None

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g. Program pilot Number
Function : Each Service Provider assigns a separate Pilot Number for each PRI/E1 line. This code is
used to set the Pilot Number for each of the MSN Tables in accordance with the number of PRI/E1 lines
or MSN Tables assigned per line.
Code : # 69 + PW + 207 + MSN Tbl. No. ( 1 4 ) + * + digits + *

set pilotno <msntbl no:1-2><pilot no>

Example: To set the Pilot Number for MSN Table 1 as 26904000 (where the last 3 digits will be
changed in accordance with the MSN Table programming), the codes will be as follows:
Tel. Code: #69 + PW + 207 + 1 + * + 26904000 + *
H.T. Code: set pilotno 1 26904000
Allied Program : 201
Default Value : None
Display Command : d MSNT

h. MSN Day/Night landing (Enable/Disable)


Function : Some organizations may want MSN based routing to be operational all the time whereas
others may wish for it to be operational only during office hours. This code is thus used to enable or
disable MSN based Routing for office & non-office hours in accordance with the users requirement.
This command along with user code #504+1 is required to be dialed if MSN Table is erased &
reprogrammed due to any mistake occurred.
Code : # 69 + PW + 208 + MSN Tbl. No. ( 1 4) + Day ( 1 / 0 ) + Night ( 1 / 0 ) + *
Note that this program is not possible through Hyper Command.

i. Program MSN CLI Display Number


Function : This program facilitate the user to choose the number to be displayed to called party when
O/G call made using PRI. Refer to user feature code # 506.
Code : # 69 + PW + 209 + MSN Tbl. No. ( 1 4 ) + * + Port No. (001-130) + CLI display port no.
(001 145) + *

set MSNCLIdisp <msntbl no:1-4><port no : 1-130162/258> <clidisp:1-145/172/285>

Allied Program : 203, User feature #506.


Default Value : None

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
18 GSM CARD INTERFACE

Following programs facilitates to program GSM Junctions available from GSM Card

a. Setting BASE Station :


Function : This code is used to define Base station where the PABX is installaed. This would enable
the used to dial Local Land line numbers without STD code for the city which is required to dial while
making a Local LL call from a mobile.This is useful for making Local calls using GSM SIM. The
code for the same through Telephone is as follow :
Tel. Code : # 69 + PW + 080 + Digits + * ( Digit : STD code of the base station of the GSM card)

This feature can not be programmed using Hyper Terminal


Example : To define base station for a system installed in Delhi and using GSM trunk the code would
be as follows :
Tel. code : # 69 + PW + 080 + 011 + *
Allied Program : None
Default Value : None
Display Command :

b. Setting MIC Gain :


Function : This program would enable to improve the TX of the speech on specific JUN. (Useful if user
complains that o/g speech is low).
Tel. code #69+1234+220+<JUN NO> + <GAIN> + * (Gain : 00-15)

set gsmmic <junno: 000-255> <micgain : 00-15>


Allied Program : None.
Default Value : 02
Display Command : d GSM

c. Setting Speaker Gain :


Function : This command would enable to improve the I/C gain of the speech on specific JUN. (Useful
if user complains that the speech from the called party is low i.e. incoming speech low).
Tel. Code. : #69+1234+221+<JUN NO> + <GAIN> + * (Gain : 00-99)

set gsmspeaker <junno: 000-255> <speakergain : 00-99>

Allied Program : None


Default Value : 50
Display Command : d GSM

d. Setting Side Tone :


Function :

Tel. Code : #69 + 1234 + 222 + <JUN NO> + <side tone >
set gsmsdtone <junno: 000-255> <sidetone : 00-15>

Allied Program : None.


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Default Value : 00 .
Display command : > d GSM

e. IMEI Number Display in Printout Selection:


Function : NEOS has a provision to display IMEI No. of the SIM card installed against which the calls
are made or received. If one prefers to display the GSM JUN No. as conventional, the same can be
selected.

Tel. Code ; #69 + PW + 224 + Digit <1/0> + * Digit = 0 : Display IMEI No.
1 : Display GSM JUN No.
This feature can not be programmed using Hyper Terminal

Allied Program : None.


Default Value : None
Display command : > d Call Records

f. Programmable GSM Version compatibility flag :


Function : Outgoing call billing would be possible only after maturity of the call with GSM S/W
Ver. 0.8. However if the GSM S/W happens to be lower than 0.8, compatibility issue would
arise leading call disconnection before maturity. In such case to establish compatibility,
following program needs to be executed with Flag set as ON.
Tel. Code : #69+ PW + 602 + 0/1 + *
set gsmogpflag <0:off/1:on> <default : off: For GSM 0.8 & CPU 1.2>

Refer following table for better understanding,


ARM SPLIT CPU VERSION GSM VERSION FLAG SETTINGS
V0.8 OFF
Ver. 1.2
< V0.8 ON

g. Programmable call proceed timeout for GSM :


Function :
Tel. Code . - #69 +PW + Program code 631+ <Time: 5-20 sec> +* ( Default: 10sec)
Set gsmprcdt <Time : 5-20 sec>

h. Programmable Deliver Timeout for GSM


Function :

Tel. Code : #69 +PW + Program code 632+ <Time: 20-200 sec> +* ( Default: 60sec)
Set gsmdlvrt <Time : 20-200 sec>

i. GSM Trace :
Tel. Code : # 69 +PW + 223 + < Slot No : 01-16> + < Digit :0-3 > + *
Digit : 0 Disable
1 Rx Packet
2 Tx Packets
3 - L1 to L2, L4

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This trace requires a exclusive cable that would get terminated on GSM card & not on the conventional
COM Port. You would be guided accordingly from H.O. whenever theres a need of GSM trace in
specific cases.

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19. GSM PRI EXTENSION WITH MSN COMPATIBILITY (Refer SUN41 for more details)

Programming through Hyper Terminal for following programs are not applicable (Prog 241~245)

a. Set MSN No. length to PRI :


Function : This program enables to assign MSN No. lenth to the MSN Table assigned to the PRI
Junction.

Tel. Code : #69 + PW + 241 + MSN tbl No:1/2 + MSN no Length (MAX 10 Digits) + *

b. Set MSN Junction to PRI Extension


Function : This program enables to associate MSN Table with PRI Junction

Tel. Code : #69 + PW + 242 + MSN Tbl no:1/2 + Jun No + * + MSN No.(MAX 10 Digits) + *

c. Assign PRI Extension to MSN Table


Function : This program assigns PRI Ext. group to MSN Table.

Tel. Code : #69 + PW + 243 + Pri ext group no. + MSN Tbl No:1/2+ *

d. Clear MSN Table


Function : This command can be used to clear MSN Table

Tel. Code : #69 + PW + 244 + MSN Tble no : 1/2+ *

e. Clear assigned MSN Junction to PRI Extension


Function : This program clears assignment of MSN table associated with PRI Junction.

Tel. Code : #69 + PW + 245 + MSN Tble no : 1/2+ Jun No +*

f. Display command from Hyper


d> pemsnt

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20. Restricted & Denied Table Programming
a. Restricted Table Programming
Function: To program the set of numbers that the user wishes his employees to have access to for
outdialing, irrespective of their CoS. 8 such tables with a total of 10 numbers in each of 8 digit length
max. can be programmed
Code: #69 + PW + 121 + Tb. No. (1 8) + * + No. + * + No. +..

set resttbl<tblno:1-8><entry no:1-10><digits>

Example: To add the following numbers to restricted table 1, the codes will be as follows:
(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)
Tel. Code: #69 + PW + 121 + 1 + * + 09850073 + * + 02225555 + * + 26976120 + * + ..
H.T. Code: set resttbl 1 1 09850073
set resttbl 1 2 02225555
set resttbl 1 3 26976120
Please note that, if user has to be allowed to dial local Nos., the same also must be included in
Restricted Table.
Allied Program : 00016.
Default Value : None.
Display command : > d RE

b. Clear Restricted Table


Function: To erase the numbers in a particular Restricted Table in order to feed new numbers
Code: #69 + PW + 122 + Tb. No. (1 8) + *

clear resttbl<tblno:1-8>

Example: To clear the contents of Restricted Table 2 from the system, the codes will be as follows:
Tel. Code: #69 + PW + 122 + 2 + *
H.T. Code: clear resttbl 2
Allied Program : 121
Default Value : None

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c. Denied Table Programming
Function: To program the set of numbers that the user does not wish his employees to have access to
for outdialing, irrespective of his CoS. 8 such tables with a total of 10 numbers of 8 digit length max. in
each can be programmed
Code: #69 + PW + 123 + Tb. No. (1 8) + * + No. + * + No. +.

set denytbl<tblno:1-10><entry no:1-10><digits>

Example: To add the following numbers to denied table 4, the codes will be as follows:
(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)
Tel. Code: #69 + PW + 123 + 4 + * + 09850073 + * + 02225555 + * + 26976120 + * + ..
H.T. Code: set denytbl 4 1 09850073
set denytbl 4 2 02225555
set denytbl 4 3 26976120

Allied Program : 000 17.


Default Value : None.
Display command : > d DE

d. Clear Denied Table


Function: To erase the numbers in a particular Denied Table in order to feed new numbers
Code: #69 + PW + 124 + Tb. No. (1 8) + *

clear denytbl<tblno:1-8>

Example: To clear the contents of Restricted Table 7 from the system, the codes will be as follows:
Tel. Code: #69 + PW + 124 + 7 + *
H.T. Code: clear denytbl 7
Allied Program : 123.
Default Value : None

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21. Abbreviated Dialing
a. Abbreviated Table Programming
Function: To feed abbreviated codes for numbers used regularly by the organization (40 numbers for
the system abbreviated table) as well as the individual departments (20 tables having 10 numbers each
as departmental abbreviated table) and 50 numbers as Emergency / Free Pool Abbr. Numbers.(50-99)
Code for System Abbreviated Table:
#69 + PW + 131 + 99 + * + Abr. No. (10 49 99 ) + Digits + * (Digits = Jun Access Code + Tel No. )
th
Example (Global): To store the number 02026934604 in the 10 position of the Global Abbreviated
Table (i.e. to be accessed by the User Code #719), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 99 + * + 19 + 002026934604 + *
H.T. Code: set sysabr 19 002026934604
th
Example (Free Pool): To store the number 65400892 in the 6 position of the Emergency Abbreviated
Table (i.e. to be accessed by the User Code #795), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 99 + * + 95 + 065400892 + *
H.T. code: set sysabr 95 065400892
Code for Departmental Abbreviated Table:
#69 + PW + 131 + Table Number (01 20) + * + No. (00 09) + Digits + *

set sysabr<sr.no : 10-89 for sys / 90-99 for emrg><digits>


set dabrtbl<tblno:1-20><No:1-10><digits>

rd
Example (Departmental) : To store the mobile number 9371206677 in Departmental Table 5 in the 3
position (i.e. to be accessed by User Access Code #702), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 05 + * + 02 + 0 9371206677 + *
H.T. Code: set dabrtbl 5 2 0 9371206677
Allied Program : 000 08 & 000 09, 132.
Default Value : None
Display command : > d SYSABR

b. Assign Departmental Abbreviated Table to Extension


Function: To allot a particular personal abbreviated table to an extension for regular day-to-day
application
Tel. Code: #69 + PW + 132 + Ext. No. + Tb. No. (01 20) + *

set assabr<extno><tblno:01-20>

Example: To assign Departmental Table 3 to extension 229, the codes will be as follows:
Tel. Code: #69 + PW + 132 + 229 + 03
H.T. Code: set assabr 229 03
Allied Program : 131.

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Default Value : None
Display command : > d DABR
Note : It is possible to assign only one table to each extension at any given moment of time

c. Clear Abbreviated Tables


Function: To erase numbers from a particular abbreviated table in order to enter new ones
Code for clearing System Abbreviated Table:
#69 + PW + 133 + 99 + *
Example: To clear all Global as well as Free Pool Abbreviated Tables, the telephone code will be the
same as above and the hyper terminal code will be as follows:
H.T. Code: clear abrtbl 99
Code for clearing all Departmental Abbreviated Tables:
#69 + PW + 133 + 98 + *
Example: To clear all Departmental Abbreviated Tables the telephone code will be the same as above
and the hyper terminal code will be as follows:
H.T. Code: clear abrtbl 98
Code for clearing a particular Departmental Abbreviated Table:
#69 + PW + 133 + Table Number (01 20) + *
clear abrtbl(99:system abrtbl/98:all departmental abrtbl/01-20:one dabrtbl)
nd
Example: To clear the 2 Departmental Abbreviated Table, the codes will be as follows:
Tel. Code: #69 + PW + 133 + 02 + *
H.T. Code: clear abrtbl 02
Allied Program : 131, 132
Default Value : None

d. Extened Abbreviated Number Programming (With ARM Split Ver. 0.4 onwards only)
Function : The system provides additional 500 abbreviated numbers which can be accessed globally
subject to CoS restriction. These abbreviated numbers can be programmed as follows
Tel. Code : # 69 + PW + 134 + Abbr. No. (000-499) + Digits + * (Digits = Jun Access Code + Tel
No. )

SET EXSysabr <0-499><Digits>


Example : To set Tel. No. 09373138202 at location 007 as Ext. Abbr. No., the code would be as
follows:
Tel. : # 69 + PW + 134 + 007 + 009373138202 + *
Hyper : set EXSysabr 007 009373138202
These numbers can be dialed out using access code #4.
Allied Program : 135
Default Value : None.

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e. Clear Extended Abbreviated Numbers
Function : This program enables to erase Extended Abbr. Nos. programmed selectively or cumulatively.
Tel. Code : . : # 69 + PW + 135 + Ex. Abbr. Code (000-499) / 999 (for ALL) + *
Clear EXAbrtbl <0-499/999> (*999 for clearing complete table)

Allied Program : 134


Default Value : None

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22. METER SETTINGS & MISCELANEOUS
a. Bill Start Time
Function: This code is used to set the Start Time for billing local as well as STD calls initiated via
the system, i.e. the system will start billing the outgoing call only after the set time has elapsed.
Please note that this programming is not possible via the hyper terminal.
Code: #69 + PW + 145 + Local Start Time + STD Start Time + *
( 00 99 Sec.) ( 00 99 Sec.)

set billtime<local start time:0-99><std start time:0-99>

Example: To set the Start Time for billing Local Calls as 20 secs and for STD calls as 5 secs, the code
will be as follows:
Tel. Code: #69 + PW + 145 + 20 + 05 + *
Allied Program : None
Default Value : None
Display command : > d SYSM

b. Initialize Bill Parameters


Function: This code is used to clear/initialize the parameters related to billing in the system so as to
start with fresh records. Please note that this programming is not possible via the hyper terminal.
Code: #69 + PW + 155 + Digit + *
Digit : 0 Clear All
1 Clear Day & Month Bill ( Both current & previous),
Call log serial No. & Call Print Serial No.
2 Clear Budget
3 Clear STD, CCT, PRPC Tables.

This feature can not be programmed using Hyper Terminal

Example: To clear budget related parameters of the system, the code will be as follows:
Tel. Code: #69 + PW + 155 + 2 + *

c. Program Call type


Function : This code is used to program the type of calls that need to be logged in the system buffer.
Code: # 69 + PW + 156 + Digit + *
Digit: 0 Log all calls
1 Log Outgoing only.

set logtype<type:0= Log all calls 1=Log Outgoing only>


Example: To log only outgoing calls in the system buffer, the codes will be as follows:
Tel. Code: #69 + PW + 156 + 1
H.T. Code: set logtype 1
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d. Program Call Record Serial Number
Function: Set the serial number from where you wish to print the call log details.
Code: #69 + PW + 163 + XXXX + *
XXXX: 4 digit call record serial number ( 0000-9290)

set crsrno<call record sr no:0-9290>

Example: To start printing the call record in the buffer after the 200 mark, the codes will be as follows:
Tel. Code: #69 + PW + 163 + 0200 + *
H.T. Code: set crsrno 200
Please note that on line printing is possible only on Hyper Terminal and can not be directed to
Parallel port.

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23. BILLING & SETTING COST TABLES

a. Program PRPC (Pulse Rate Pulse Change) Table


Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) applicable for the various
Service Providers available in the area. Please note that there is a provision to store upto 25 PRPC
tables. So, the user should try to define all the permutations & combinations possible of the pulse rates
& pulse charges individually.
Code: #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2 +--+* (Up
to FPC5 & PC5 i.e. Max Cust types (5))
PRPC Table No.: 01 to 25
FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR
PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)
FPC1 (Service Charge for Cust type 1): 0000 to 9999 (in Paise)
PC1 (Pulse Charge for Cust Type 1): 0000 to 9999 (in Paise)

set fprpc<prpctbl:1-25><fpr:0-9999>[<Cust#1fpc:0-9999ps>...uptoCust#5]
set prpc<prpc tbl:1-25><pr:0-9999>[<Cust#1pc:0-9999paise>...uptoCust#5]

set dprpcloc<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>
set dprpcstd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>
set dprpcisd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>

Allied Program : 000 21.; 152 & 153.


Default Value : None
Display Command : > d PRPC

b. Program Call Cost Table (CCT)


Function: The various PRPC tables mentioned above now have to be coupled with the available
Service Providers - as per the charges applicable for the various time zones - to create the cost tables.
This code is used to define the same.
Code: #69 + PW + 152 + Service Pro. No. + CCT No +* Zone Start Time for Zone1 + PRPC Table
for Zone1 + *..+ * (upto 4 time zones)
Service Pro No : 0 to 5
CCT ( Call Cost Table ) No : 01 to 16
Zone Start Time : HHMM
PRPC(Pulse Rate Pulse Charge) table no : 01 to 25

set cct<sp.no:0-5><cct no:1-16>[<TZ1st.time:HHMM><prpc tblno:1-25>..upto4 TZ]

Allied Program : 151.


Default Value: None
Display Command : > d CCT

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c. Program STD/ISD Codes
Function: This code is used to assign the various Cost Tables to the codes applicable for the same so
that the system can bill the outgoing calls accordingly.
Code: #69 + PW + 153+ Code Sr. No+ Code Digits + * + CCT for SP0 +* + CCT for SP1 +* + -----+
CCT for Max Service Provider + * Code Sr. No. : 01 to 99
CCT ( Call cost Table ) for SP1 to SP5 : 01 to 16 each
set std<code srl no:1-99><code><cct sp0><cct sp1>...<cct for sp5> ( CCT:1-16)

Allied Program: 00021; 151 & 152.


Default Value : None
Display Command : > d STD
Note : Code Sr. No. should be contiguous 01-99.

d. Program PRPC (Pulse Rate Pulse Change) Table for Centrex Lines
Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) for lines defined as
Centrex
Code: #69 + PW + 164 + FPR + PR + * + FPC1 + PC1 + *
FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR
PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)
FPC (Service Charge): 0000 to 9999 (in Paise)
PC (Pulse Charge): 0000 to 9999 (in Paise)

Programming this feature through Hyper Terminal not applicable.

Allied Program : 078.


Default Value : None.
Display Command :

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24. BUDGETING

a. Program Fix Budget


Function: To set the outgoing call budget on a daily & monthly basis - for an extension or a junction line
- so as to ensure that the P&T bills for each do not exceed the set limits. After budget exhaustion, the
outdialign rights would be decided by the CoS set by feature code 18 in class programming, otherwise
O/G calls are barred on budget exhaustion.
Code: #69 + PW + 161 + Ext. No./JUN No. + Day Budget + Month Budget + *
Day Budget: 0000 to 9999
Month Budget: 000000 to 999999

set fixbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>

Example : To program a day budget of Rs. 200 and a month budget of Rs. 1500 for extension 250
Tel. Code: #69 + PW + 161 + 250+ 0200 + 001500 + *
H.T. Code: set fixbudget 250 150 1500

Allied Program : 00021; 151, 152 & 153.


Default Value : None : No Barring for Budget..
Display Command : > d BILL

b. Program Enhanced Budget


Function: To increase the day/month budget of a particular user in event of the cause being genuine.
The budget would get set to Fix budget (Day/Month) on next day/Month accordingly. While enhancing
the budget, consumed budget needs to be taken into account.

Code: #69 + PW + 162 + Ext. No./JUN No. + Enhanced Day Budget + Enhanced Month Budget + *
Enhanced Day Budget : 0000 to 9999
Enhanced Month Budget: 000000 to 999999

set enhbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>

Example : To enhance a day budget of Rs. 300 and a month budget of Rs. 2000 for extension 250
Tel. Code: #69 + PW + 162 + 250+ 0300 + 002000 + *
H.T. Code: set enhbudget 250 300 2000
Allied Program : 161.
Default Value : None : Infinite Budget. Equals Fix Budget if budget programmed..
Display Command : > d BILL

c. Clear Budget ( Only through Hyper)

Clear budget <extno/ junno>

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25. CLOSED USER GROUP - CUG
The system allows the user to define Closed User Groups within the organization, wherein the control of
who is allowed to call whom can be defined by the authorities as per hierarchy & protocol followed in the
company

a. Assign CUG Number to Extension


Function: This program is for creating groups of extensions assigning it a CUG number. There is no
maximum limit on extensions that can be added in a group. However 16 such groups can be created.
Code: #69 + PW + 171 + CUG No. (01 16) + * + Ext. No. + * + Ext. No. +

set cuggrp<extno><cug table no:1-16>

Example: To create 3 groups, of extension 200,201,202,203 in group 1, 300,301,302,303 in group 2


and 400,401,402,403 in group 3
From Tel: #69 + PW + 171 + 01 + * +200+*+201+*+202+*+203+*
#69 + PW + 171 + 02 + * +300+*+301+*+302+*+303+*
#69 + PW + 171 + 03 + * +400+*+401+*+402+*+403+*
From HT: set cuggrp 200 01
set cuggrp 201 01
set cuggrp 202 01
set cuggrp 203 01
set cuggrp 300 02
set cuggrp 301 02
set cuggrp 302 02
set cuggrp 303 02
set cuggrp 400 03
set cuggrp 401 03
set cuggrp 402 03
set cuggrp 403 03

Allied Program : 172 & 173.


Default Value : None ( All Extensions in CUG Group 1
Display Command : > d E

b. CUG Call Enable (allow calling)


Function: This program is to allow calling from a group to other group(s) created above. It means that
extensions in the group can call extensions in the other group(s). By default all groups are allowed to
call each other. This command is useful to allow calling if it was earlier disallowed.
Code: #69 + PW + 172 + CUG No. (01 16) + * + CUG No. (01 16) + *

set cugen<cug tbl no:1-16><cug tbl no:1-16>

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Example: To allow group 1 to call 2 and 3; group 2 to call group 3 can be done using the following
program
Tel code: #69 + PW + 172 + 01 + * + 02 + * + 03 + *
#69 + PW + 172 + 02 + * + 03 + *
HT code: set cugen 01 02
set cugen 01 03
Allied Program : 171 & 173.
Default Value : None
Display Command : > d CUG

c. CUG Call Disable (disallow calling)


Function: This program is to disallow calling from a group to other group(s) created above. It means
that extensions in the group cannot call extensions in the other group(s). If it is required to disallow
calling amongst group members with in the group, calling with same group needs to be disabled.
Code: #69 + PW + 173 + CUG No. (01 16) + * + CUG No. (01 16) + *

set cugdis<cug tbl no:1-16><cug tbl no:1-16>

Example: To disallow group 3 to call 1 and 2


Tel code: #69 + PW + 173 + 03 + * + 01 + * + 02 + *
HT code: set cugdis 03 01
set cugdis 03 02

Display Command : > d CUG

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26. VOICEMAIL PROGRAMMING
a. Program Extension as Voicemail Port
Function: This program defines an Extension as a voice mail port so that strings can be parsed through
this extension which is terminated into Voice Mail Port.
Code: #69 + PW + 053 + Ext. No. + Digit ( 0 Disable / 1 Enable ) + *

set voicemail <Ext No><Digit : 0 Disable / 1 Enable>

Allied Program : 054, 057.


Default Value : None ( Refer Page )
Display Command : > d VMExt

b. Program Voicemail Mode


Function: This program selects the make of Voice Mail Unit connected amongst Synegtic or Voicegate
so that respective strings can be exchanged within Voice mail unit & PABX for Voicemail operation.
Code: #69 + PW + 054 + Digit ( 0 Disable / 1 VM1{Synegtic} / 2 VM2{Voicegate} ) + *

Programming this feature through Hyper Terminal not applicable.

Allied Program : 053, 057.


Default Value : None
Display Command : > d SYSM (Refer Page

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27. SYNAPPS PC CONSOLE APPLICATION
a. Set Agent Interface Mode
Function : This program enables to set the mode of Agents Interface as Acknowledged or
unacknowledged.
Tel. Code : #69 + PW + Program code 528 + 1(ACK) or 0(UNACK) + *
At power ON, Agent Interface would be set as Unacknowledged by default. If switched to
Acknowledged, confirmation will be given in the form of tone (Confirmation/Error) within
5Seconds.

b. Reset Agents Login Password


Function : This feature enables the administrator to reset an agents password as
default Password viz. 1234
Tel. Code : #69 + PW + Program Code 529 + Agent ID + *

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28. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
a. Set Ring Repetition Pattern :
Function: The Ring repetition time can be programmed using following command.
Default value of Ring repetition time is 5 sec .You should increase as minimum as possible. e.g. For
Innomedia MTA 3328-2Re requires 7 sec ring repeat time .It works fine if we program the ring
repeat time = 7 sec . So one need not program/try 8 sec.

Code : #69 + PW+ 077 + Digit + * . Digit: 5- 8


Programming this feature through Hyper Terminal not applicable.
Allied Program : None.
Default Value : 5.
Display Command : Not available.

b. Program CTI/ HMS-PMS Integration - FNP


Function: This command sets the COM2 Port for CTI applications, i.e. on activating this command, the
strings required from the system to operate CTI (Responz Software), are sent to the COM2 Port which
in turn can be connected to the CTI Server. Third party HMS-PMS S/W can be integrated with NEOS
using the same program. NEOS has been made compatible to operate with IDS HMS S/W. Others also
can be made compatible by adjusting the strings accordingly by the developer.
Options 2 is for CTI operational with flexible numbering plan whereas option 4 is for SYNTEL HMS S/W
Integration with/ without flexible numbering plan. (ARM Split CPU Ver. 0.6 onwards only).
Code: # 69 + PW + 024 + CTI mode + *
Mode : 0 = CTI Disabled
1 = CTI mode for Non Flexi No. Plan
2 = CTI mode for Flexi. No. Plan
3 = HMS mode for Non Flexi. No.
4= HMS mode for Flexi No. Plan ( SYNTEL HMS requires this option exclusively )
5 PRI Trace
7 SYNApps Applicable for Split CPU Ver. 1.8 onwards.

set CTI Mode < digit > Digit = 0/1/2/3/4

Allied Program : None. However COM port selection should be COM2.


Default Value : Disabled. However once enabled remains active inspite of System being switched
OFF/ON.
For HMS Strings details please contact Area Office / H. O., Pune
With introduction of Ver. 1.8, henceforth it is not necessary to switch COM port
while using Hyper connectivity application and CTI (Responz) or HMS application using
Prog. 170. Thus this program becomes invalid for Split CPU with Ver. 1.80 and above.

Prog. 170 has been terminated from version (1.80) onwards.

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c. Program DIAL Plan : NOT APLICABLE ARM SPLIT CPU Ver. 1.1 ONWARDS
Function: The dial plan for NEOS can now be programmed to start with any digit between 0 to 9; i.e.
extension numbers can be set as anything in the range 000 to 998 (unless programmed exclusively,
by default, flexible numbering would be from 100 to 799 only) with the exception of 900 & 910 (not
permitted). To ensure that this does not conflict with the single digit seizure of local, STD & Operator
lines (earlier set as 0, 1 & 9 respectively), the user is allowed to reprogram these access codes as well.
Code: #69 + PW+ 047 + Digit (0-9) + Dial Type (1-5) + * 1-EXT dialing
2- Local Jun seize
3- STD Jun seize
4- Operator dialing
5- Redial

Set DIALPlan <Digit> (0-9) <Dial Type> (1-5) 1-EXT dialing


2- Local Jun seize
3- STD Jun seize
4- Operator dialing
5- Redial

Allied Program : None


Default Value : Digit 1-7 for Ext. Dialing. 0 for Local JUN Seize, * for STD JUN Seize, 9 for Operator
dialing & * for redial. ( Refer Page 89 ).
Display Command : > d DIALP

d. Program DUMMY CLI Digits


Function: It has been observed that some CLI Telephone Instruments require more than 3 digits to
display CLI. This program would add additional 0 in Ext. CLI No. so as to make the CLI of the desired
length. User can choose to prefix or suffix these additional 0, as per users choice. In case of CLI set
before / after ring, using program 049; it must be set accordingly depending on which of the part of CLI
is getting truncated while displaying on CLI Phone. For Panasonic CLI instruments this program is
mandatory for getting intercom CLI.
Code : #69 + PW+ 048 + Digit ( 0 - 5 ) + Digit (0- Suffix / 1- Prefix ) + *

Set CLIDUMmy <digit: 0-5><0- Suffix / 1-Prefix >

Allied Program : 00011


Default Value : 0..
Display Command : > d SYSM.

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e. Program CLI BEFORE / AFTER Ring
Function: It has been observed that some telephone instruments acquire power from the line itself. In
such cases the instrument gets activated on first ring, then the CLI information is sent to get it
displayed. This setting is done as CLI before Ring or CLI after ring. By default CLI information is sent
with first ring referred to as before ring.
Code: #69 + PW+ 049 + Digit (0- Before Ring / 1- After Ring) + *

Set clisend <0-Before Ring / 1- After Ring>

Allied Program : 000 11


Default Value : 0.
Display Command : N. A.

f. Program Time-out for External Forwarded Call


Function: To define the Time Limit applicable for all External Forwarded calls forwarded by the system,
wherein after the set time lapses the call is automatically cutoff.
Code: #69 + PW+ 050 + Digit (XX) + *
Digit XX = 01 99 Min.

Programming this feature through Hyper Terminal not applicable.

Allied Program: 000 26


Default Value: 03 Min.
Display Command : > d EFWD; > d CL

g. Program No. of rings during Auto Attendant


Function: To define the No. of rings that should get extended in case the caller disconnects the call
after hearing Auto Attendant Message or during the message, wherein after the set time lapses the call
is automatically cutoff.
Code: #69 + PW+ 051 + Rings (05 30) + *

Programming this feature through Hyper Terminal not applicable.

Allied Program : 065, 116, 067.


Default Value : 30 Rings.
Display Command : N. A.

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h. Program Time-out for JUN-JUN Transferred Call
Function : To define the Time Limit applicable for all JUN to JUN transferred calls , wherein after the set
time lapses the call is automatically cutoff.
Code : #69 + PW+ 052 + Digit ( XX ) + *
Digit XX = 01 99 Min.
Programming this feature through Hyper Terminal not applicable.

Allied Program : 00027


Default Value : 03 Min.
Display Command : N. A.

i. COM1 / COM2 Selection ( Valid Only thro Telephone)


NOT APPLICABLE FROM SPLIT CPU VER. 1.8 ONWARDS. Refer Prog. 024 )
Function : To use COM portin the System to work as COM1 / COM2 for required application.
COM1 selection would serve to use COM port for Hyper connectivity for Data Display &
system Programming.
COM 2 selection would serve to use COM port for CTI / HMS application as well as for Trace
required for any peculiar problem occurring with PRI. (This would be guided from H.O.)
Code : #69 + PW+ 170 + Digit ( X ) + *
Digit X = 0 Hyper connectivity (COM1 selection) Default
= 1 CTI/HMS Application (COM2 selection).
Programming this feature through Hyper Terminal not applicable.

Allied Program : 024


Default Value : COM1.
Display Command : N. A.

j. Transfered Call Recall Time Selection


Function : A call transferred by one Ext. to an another and if not attended in 15 Sec ( 5 rings), gets
transferred back to the Transferring Ext.
This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per
requirement.
Tel. Code : #69 +PW +105 +<Time 15-60> + *

set trfrecall<Time(sec):15-60>

Allied Program : None


Default Value : 15 Sec.
Display Command : > d SYSM

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k. Waiting Tone & Transfer to OPR MSG during Auto Attendant
Function : Conventionally during Auto Attendant landing, after voice message call progress tone is heard
during which customer ccan dial desired Ext. No. he/she wants to reach. If caller does not dial any ext. no.,
call is routed to Fail Landing Ext. defined with an announcement Transferring your call to the Operator.
Some costomer wish to get rid of the progress tone & wants the call to get landed immediately without any
announcement. This requirement can be accomplished with this program.
This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per
requirement.
Tel. Code : #69+PW+ Prg.code 107 + < Digit > + *
Digit = 0 ON : Progress Tone & Transfer to OPR MSG active.
=1- OFF : Progress Tone & Transfer to OPR MSG inactive.

set oprxfrann <Digit:1=on/ 0=off>

Allied Program : 065; 116


Default Value : ON
Display Command : >

l. Waiting Timeout during ATT after MSG


Function : When Transfer to OPR MSG is set as OFF using Prog. 107, user has been provisioned to set
auto att.waiting timeout in auto att msg for entering DID no. This program can be done ONLY if Transfer to
OPR MSG is set as OFF.
Tel. Code : #69+PW+ Prg.code 108 + <Duration> + * Duration : 1-5 Sec.

set waittime <Time(sec):1-5>

Allied Program : 107


Default Value : 5 Sec.
Display Command :

m. Programmable Billed Ext.


Function : This feature facilitates the Extension which would be billed on transferring call by the call
originating extension. Conventionally except from an Operator Ext. if call is transferred from one Ext. to
other call is billed to the extension originating call.
However in case of Hotel Environment for example, call originated by Service Ext. at reception and then
transferred to the Guest Room, is expected to be billed onto the Guest Room / Ext.
Tel. Code : #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred ext > + *

set billext <Digit:0-X'ferring,1-X'ferred ext>

Allied Program : 151-153, 000


Default Value : 0 i.e. Transferring Ext.
Display command : d SYSM

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n. Set Dynamic STD Lock Timeout.
Function : Upon activating dynamic STD lock feature using feature code # 683 + 1; Mobile & STD
dialing facility gets locked/disabled after 3 minutes if the extension remains unused. However this time
can be varied as per the requirement using the below mentioned program code.
Tel Code : # 69 + PW + 314 + Time + * (Time = 01 to 99 Min.. )
Programming this feature through Hyper Terminal is not applicable

Allied Prog. : 000

Default Value : 3 Min.

o. Set Dynamic CoS.


Function : In case user activates Dynamic STD lock feature, the Mobile, STD & ISD facility gets
locked after 3 minutes by default keeping the Local dialing However if the administrator wishes to lock
even local dialing and keep only intercom operational, the same can be achieved by executing following
command.
Tel. code : # 69 + Pw + 315 + Digit + * Digit = 1 : Local / 0 : Intercom.
Programming this feature through Hyper Terminal is not applicable

Allied Prog. : N.A.


Default Value : 1 (Local.).

p. Programmable Auto Callback on reply


Function : The Auto Callback on No Reply feature changes the RBT of the originated intercom call upon
which user can dial ACB code to register Auto Call Back on No Reply so that whenever the called party
attempts to make a call, ring would be extended on both the extensions. The change in RBT can be
eliminated with loosing he ACB on No Reply feature.
This can be achieved by executing following command.
Tel. code : #69 + PW + 603 + ACBNARBT type : <Special = 1/ Normal = 0> + *

set acbnarbt <digit:1=Special RBT 0=Normal RBT>

Allied Prog. : N.A.


Default Value : 1 (Special.)
Display :. d SYSM

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29. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)

a. Create Backup
Function: This code is used to create a backup of the entire System Programming on the flash card
except call record details and user defined voice messages & music. This flash card can then be used
in the future to directly reboot the system in event of data corruption thus saving a lot of time and
energy for the system programmer. Please note that this flash card has a provision to store two such
backups wherein the second one is addressed as Master Backup (mentioned later in the manual).
Code: #69 + PW + 026 + 0 + *
NOTE : Previously it was possible to create two different copies of Program Backup on PGBK
child card with Prog. 026 and 181. With the new version (ARM Split 0.7), only one copy of
backup would be possible to create. Program 181 and 182 are no more available. The backup
can be created with Prog. 026 and can be recovered using prog. 027. However it is not
mandatory to recover backup using Prog. 027. The backup can be recovered using DIP switch
settings as described in the programming manual. For recovering backup change SW1-1 and
SW1-2 position to OFF. Switch ON the system or reset the system. The backup created using
prog. 026 would be automatically recovered into CPU RAM.

Programming this feature through Hyper Terminal not applicable.

Note : Wait for approx. 30 sec. to get confirmation tone/program completion.


IMPORTANT : This program is possible only if PGBK child card is present on CPU
b. Recover Backup
st
Function: This code is used to recover the programming backup from the 1 level in the flash card (as
stored by the Create Backup command). This is used when the system needs to be rebooted with the
same programs that were set earlier in event of the system program being corrupted or washed out.
Code: #69 + PW + 027 + 0 + *

set recbackup

c. Create Master Backup ( Not Applicable )

d. Recover Master Backup ( Not Applicable )

e. Change Program PW
Function: This program is used to change the programming password of the system. Please note that
all passwords have to be in a 4-digit format.
Code: #69 + PW + 025 + chng level (3) + New PW + *

set prpwchng<level><password:4-digits>

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f. Set Printer Password
Function : This code is used to set the printer password. The factory set printer password is 1234.
The old password need not be known.
Code : #69 + PW + 030 + Printer PW + *

Programming this feature through Hyper Terminal not applicable.

Note : For this program to get executed, one need not to know the current Printer PW.

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30. PROGRAMMING FOR PRI TRACE
THESE COMMANDS ARE POSSIBLE ONLY THROUGH TELEPHONE
a. Printing L1< - > L2, L2 < - > L4 Packets
For L2<->L4 Packets
#69 +PW + Program code 507 + < Option: 2 > + < Jun Port No.+ 1> + *
For L1<->L2 Packets:
#69 +PW + Program code 507+ < Option: 9 > + <Jun Port No + 1 >+ *

b. Printing L2 status
Tel. Prog. : #69 +PW + Program code 507 + < Option: 4 > + Jun Port No.+ 1 + *

c. PRI Trace
# 69 + PW + 507 + Option (x) + port no + Enable / Disable + *
Option : 1 State Changes
3 Resources (L4, Cr, Buf, Busy, Count )
4 L2 State Change
5 Print busy resources
6 Error Log of auto recovery
7 Auto Recovery Error Printing
8 Lt Trace

d. GSM Trace
# 69 + PW + 223 + Slot No (01-16) + Digit + *
Digit : 0 OFF
1 Rx
2 Tx
3 Packets L1 L2, L4

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31. HOTEL VERSION PROGRAMS
a. Floor-wise Room Service
Function : Usually in any hotel, there is a different bell boy/steward allotted to each floor for serving the
guests on that floor. However, irrespective of the floor, the number for room service is always the same
(for NEOS this number is 1, although the answering extensions may be different. Thus, this feature is
used to define which numbers are to ring (floor wise) should a particular guest dial the Room Service
number. This feature is not applicable for Service Ext./ Ext. with room to room barring feature
disabled.
Code : #69 + PW + 301 + 1st FLOOR RS. Extno + * + 2nd FLOOR RS. Extno. + * + 3rd FLOOR RS.
Extno + * + .
set roomserv<extno:max.7ext>

Example: In a hotel if they want to set extension 234,245, 248,267,270,281,285 as room service
extension on each floor (maximum of 7 floors)

From Tel: #69 + PW + 301 + 234+*+245+*+248+*+267+*+270+*+281+*+285+*


HT code: set roomserv 234 245 248 267 270 281 285

Allied Program : None


Default Value : None
Display Command : > d ROOMS

b. Single Digit Access for Hotel Rooms


Function : It is highly convenient for any guest to access all services by dialing single digit numbers as
defined in the hotel charts. Typically, the numbers assigned are like 2 for travel desk, 3 for restaurant, 4
for laundry, etc (this differs from hotel to hotel). Thus, this code helps the user set which single digit code
(from 2 to 7 only as 1 is predefined for room service) he would wish to assign to a particular department
extension. This feature is not applicable for Service Ext./ Ext. with room to room barring feature
disabled.
Code : #69 + PW + 302 + access digit(2-7) + extno. + * + access digit(2-7) +extno. + * +...

set onedigacc<digit:2-7><ext>

Example: To set extension 210 for travel desk with access digit as 2; 211 for restaurant with access digit
3; 212 for laundry with access digit 4; 213 for Bar with access digit 5; do the programming as
follows
From Tel.: #69 + PW + 302 + 2 + 210 + * + 3 + 211 + * + 4 + 212 + * + 5 + 213 + * + *
Code: set onedigacc 2 210
set onedigacc 3 211
set onedigacc 4 212
set onedigacc 5 213
Allied Program : None.
Default Value : None.
Display Command : > d ACCESSD
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c. Room to Room Barring
Function : Many hotels do not prefer their guests calling other guests directly due to privacy reasons.
Hence, they wish to selectively choose/assign which room extensions can dial other room extension
numbers by using the given code. By default room to room calls are barred. The hotel management has
to define the extensions as non-guest room extensions.
Code : #69 + PW + 303 + extno. + 1-EN / 0-DIS + *

set roombarr<ext><digit:0-1>

Example: To make extensions 200, 201, 202, 203, 204, 205 as non-guest room extensions do the
following program
From Tel : #69 + PW + 303 + 200 + 0 + * + 201 + 0 + * + 202 + 0+* + 203 + 0 +*+ 204 + 0+* + 205 + 0 + *
HT code: set roombarr 200 0
set roombarr 201 0
set roombarr 202 0
set roombarr 203 0
set roombarr 204 0
set roombarr 205 0
Allied Program : None.
Default Value : None.
Display Command : > d e

d. Check-In
Function : To check in a guest in a room. When a guest is checked in the room the out dialing facility
gets enabled.. It is not possible to check into a room that has already been checked in.
Code : #69 + PW + 304 + extno. + *
set checkin<extno>

Example: To check in a guest in room no 205 (ensure that the room number and extension number are
the same) do the following program.
From Tel : #69 + PW + 304 + 205 + *
From HT : set checkin 205
Allied Program : 305, 306.
Default Value : None. All rooms (Ext.) are checked out with no call details on their account.
Display Command : > d CHECKI
NOTE that for check-in / Check-out feature the extension can be a service Ext. (R-R barring disabled)

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e. Check-Out
Function: To check out a guest in a room on a permanent basis. When a guest is checked out, the out
dialing facility for that room gets disabled. The guest room telephone bill is printed at the check out
command. The print port can be defined as the serial or parallel port.
Code : #69 + PW + 305 + extno. + 0 - OP bill on hyper/ 1 - OP bill on Printer + *
set checkout<extno><digit:0=hyper / 1=printer>

Example: To checkout room number 205 and print the bill on parallel port do the following
Tel Code : #69 + PW + 305 + 205 + 1 + *
HT code : set checkout 205 1
Allied Program : 304.
Default Value : None.

f. Temporary Check-in/Check-out
Function : This feature is used to temporarily check in/out/in a guest who has already checked in the
room. This is done when the guest leaves the room for the day or for a while but has not checked out
(vacated) the room. When the guest is temporarily checked out the telephone bill is not printed. The out
dialing facility is locked but no other guest can be checked in the room. When the guest arrives back a
temporary check in is done to allow the out dialing.
Code : #69 + PW + 306 + extno. + 0 - temp check out / 1 - temp check in + *

set tempinout<extno><digit:0=checkout / 1=checkin>

Example: To temporarily checkout a guest from room 205 use the following program
From Tel : #69 + PW + 306 + 205 + 0 + *
HT code : set tempinout 205 0

Allied Program : 304.


Default Value : None.

g. Dial Tone for Hotel Rooms


Function : This feature is useful to replace the dial tone by a message that announces the internal
telephone directory or any other information the Hotel management wishes to convey to the guest rooms
when the guest lifts the telephone handset. The message is to be recorded using program 084, the
message number to be recorded is 8 and the message duration should not exceed 32 seconds. This
program is to replace the dial tone with the message or vice-versa. By default the dial tone is present.
Code : #69 + PW + 307 + 0 - OFF / 1 - ON + *

Programming this feature through Hyper Terminal not applicable.

Example: To replace the dial tone by the message program as follows


From Tel : #69 + PW + 307 + 1 + *
Allied Program : 084, 303
Default Value : None.
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
h. Programming Music on Hold prior to Dial Tone Message NOT APPLICABLE FOR OFFICE VERSION
Music is played for 2-3 sec before Dial Tone Message is heard by the guest. This program facilitates the
user to play the message without playing music before the DT message.
Tel. Code : #69 + PW + 106 + Digit ( 0 disable / 1 Enable) + *

set playmusic <digit:0=off / 1=on>

Allied Program : 307.


Default Value : Enable.

i. Room to Room calling Groupwise


This program facilitates the guests occupying multiple rooms to communicate on their own without
operators intervention. This program can form groups of such rooms wherein Room to room dialing
would be possible. Paralally, these rooms can avail Hotel features such as single digit access codes,
which otherwise was not possible in previous versions.
The room would get deleted automatically from the existing group once it is check out. However at any
given movement of time the room can be attached with other group directly using any extension from the
new group as Header Ext. with program code 308.
By default there would be no group programmed. One Extension can be a part of a single group only.
Dialing within group can be availed by dialing # followed by the room No. ( Ext. No.)
Program for Creation of groups for calling within group

Tel. Code #69+ PW + 308 + <Ext.No.> + * + <Ext.no> + * + ------ + *


set roomgrpext <extno :max15>

j. Program for removal of extension within a group.

Tel. code : #69+ PW +<Prg.code309>+<Ext.No.>+*

Clear roomgrpext <ext.no>

k. Hotel Bill entry


Guest, during his/her stay in the hotel may use the chargeable services provided by the hotel such as
Food, Laundry or any other miscellaneous services. Charges of all these services along with Room Tariff,
Tax and Telephone Bill can be included in a Bill and can be printed as a Cumulative/consolidated Bill that
can be presented to the customer. These various charges except Tel Bill can be entered using this
program.
If there happens to be some changes to be made after the bill gets printed, system allows the operator to
re-enter all the entries and checkout the guest again. The information about the call details would be
preserved for the said room till the room does not get check-in. Also during that period if another room gets
check-out, the data would be lost.
Maximum amount That can be entered & total bill amount displayed cannot exceed Rs.99999.99. Last two
digits of the value entered would be considered as paise. Either entry (Digit 1-5) if not applicable can be
omitted.
TEL. Code: #69+ PW + 310 + <EXT.NO.> + * + <1: Room rent>+Amount (Rs xx-xxxxx.xx)+ * +
<2: Food> + Amount (Rs xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs xx-xxxxx.xx) +* +
<4: Misc>+ Amount (Rs xx-xxxxx.xx) +* + <5: Tax>+ Amount (Rs xx-xxxxx.xx) +*

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Set hotelbill <Ext.no> <Digit1-5> <Amount (Rs.xx-xxxxx.xx)>

l. Room to Room Calling - Global


This facilitates room to room calling amongst all rooms but still enjoying the Hotel Features including single
digit access codes which otherwise was not possible for Service Ext. in previous versions. However for
room calling, # needs to be prefixed before room ext. is dialed. This feature can be enabled/disabled using
following program
TEL : #69 + PW + 311 + Digit 1/0> + *

set roomcall <Digit 0/1> ( Digit: 0-Disable, 1-Enable)

m. Programming Name of Hotel


This program facilitates the user to program Name of the Hotel that should get printed in final bill to be
presented to the customer. The Hotel name can be of max. 40 characters length comprising of 4 words,
each not exceeding 16 characters.

This program is possible only through Hyper terminal. Applicable only for ARM Split CPU Ver. 0.6
onwards.

Tel. Code : Not Applciable

Set hotelname <word 1> <word 2> <word 3> <word 4>
|<-------------------- Characters 1-40-------------------------->|

n. Clear Floorwise Room Service Extension :


With this program it is possible to erase/clear the floor-wise room service extensions defined using program
301. The programming code for the same is as follows :

Tel . Code : #69 +PW +Program code 312 + <Floor No: 1-7> + *

Clear roomserv <Floor No: 1-7>

o. Clear single digit access code :


This program enables user to clear the single digit access codes defined using Prog 302. The code for the
same is as follows :
Tel. Code : #69 +PW +Program code 313 + <Digit: 2-7> + *

Clear onedigacc <Digit: 2-7>

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
MISCELANEOUS HYPER COMMAND

Setting Name of an Extension : Feature not available in 256P CPU

set extname <extno> <name : 01-20 characters>

NOTE : Alphanumeric characters are not allowed. Name once programmed can be overwritten by any other
name.

Clear Name of an Extension : Feature not available in 256P CPU

clear extname <extno>

Change Login Password for Hyper Terminal.

set newpw

NOTE: Login PW if forgotten can not be resetted unless the system is hard resetted or backup
recovered.

REMOTE PROGRAMMING

Remote programming can be accomplished by originating a call from any programming extension and dialing
Hook-flash followed by # 69 and Prog. PW.
Upon which Programming Tone would be fed to the Remote End caller.
The caller can now initiate programming. The EPABX user who has initiated Remote Programming can not
hangup till the time Programming is completed.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
DEFAULT DATA

CARD CONFIGURATION DETAIL

Slot : 1 2 3 4 5 6 7 8
PRES.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W
PROG.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W

P 1: EX410 EX502 EX416 EX218 EX105 EX KT313 KT222


P 2: EX452 EX103 EX102 EX311 EX310 EX308 KT111
P 3: EX453 EX415 EX EX220 EX302 EX KT604 KT444
P 4: EX402 EX406 EX100 EX221 EX108 EX KT300
P 5: EX89898 EX503 EX150 EX EX555 EX85 KT333 KT608
P 6: EX EX457 EX151 EX223 EX107 EX314 KT301
P 7: EX454 EX413 EX305 EX224 EX316 EX612 KT219 KT400
P 8: EX472 EX501 EX307 EX225 EX EX306 KT403
P 9: EX407 EX EX460 EX153 EX411 EX118 KT465
P 10: EX412 EX EX EX EX304 EX197
P 11: EX226 EX417 EX462 EX87 EX106 EX KT
P 12: EX309 EX461 EX463 EX466 EX303 EX83
P 13: EX419 EX EX464 EX112 EX152 EX606 KT
P 14: EX401 EX EX EX113 EX104 EX78
P 15: EX EX EX216 EX101 EX312 EX KT
P 16: EX408 EX EX315 EX EX418 EX610

LINE DATA: EXT


Ext Port S/W Class User Budgt Hot Abbr JUN CUG PVT Secry Prog
No No Type No COS COS Line Tbl Group Group JUN ExtNo AccLvl

202 1 OPR 1 4 4 0 1 1 3
203 2 EXT 6 0 4 0 1 1 0
204 3 EXT 6 0 4 0 1 1 0
205 4 EXT 6 0 4 0 1 1 0
200 129 EXT 1 4 4 0 1 1 3
201 129 EXT 1 4 4 0 1 1 3

LINE DATA: JUN


PARAM.-> PORT JUN PVT ANS LOC SER MAX MAX SIG METR CLI CEN DAY NIGH
JUN NO TYPE JUN SIG STD PRO BCH O/G TYP TYP TYP TRX HUNT HUNT

000 5 NOR N N STD 0 1 1 DTMF NONE NONE N


001 6 NOR N N STD 0 1 1 DTMF NONE NONE N
002 7 NOR N N STD 0 1 1 DTMF NONE NONE N
003 8 NOR N N STD 0 1 1 DTMF NONE NONE N

CLASS TABLE :
FEATURE/CLASS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

MON / LIS 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG TONE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CONFERENCE 1 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1
DND 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1
JUN TRANSFER 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
FWD PROTECT 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
SECOND JUN 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1
ONLY GLOBAL 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0
EMERGENCY ABR 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
INTERNAL FWD 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
CLIP 1 1 1 1 1 0 0 0 0 1 0 0 0 0 1 1
CLIR 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1
CLIR OVERRIDE 1 0 1 0 1 1 1 1 1 1 1 1 1 1 1 1
DND OVERRIDE 1 1 1 0 1 0 0 0 0 1 0 0 0 0 1 1
EXECUTIVE EXT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
EXTERNAL FWD 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0
JUN TO JUN TRF 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0
DTMF / PULSE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
DIAL TONE MSG 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
MOBILE EXT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0
DOSA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
MSN CALL QUEUE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
MSN NO REPLY 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
JUN CALL QUEUE 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
ENBLOC DIAL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
COS DAY 4 3 3 2 3 1 1 1 1 3 1 1 1 1 3 4
COS NIGHT 4 3 3 2 3 1 1 1 1 3 1 1 1 1 3 4
NO.OF REST TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
NO.OF DENY TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
COS BUDGET 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
TIME LIM LOCAL 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0
TIME LIM STD 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0
CHARGE TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
EXT HKFLASH 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
LANGUAGE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
LCR TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

FEATURE/CLASS 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

MON / LIS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG TONE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

OFFICE TIME :
MONDAY TUESDAY WEDNSDAY THURSDAY FRIDAY SATURDAY SUNDAY

DAY START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00


NIGHT START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00

MISC. SYS PARAMETERS

DEFAULT EXTENSION NO.LENGTH(Digits):3


JUNCTION HUNT DIRECTION: CIR
SYSTEM S/W TYPE: OFFICE VERSION
OPERATOR LINE NO: 681
ALARM OPERATOR: 681
FAX EXTENSIONS:
BILL START TIME LOCAL(sec): 10
BILL START TIME STD (sec): 10
PRIMARY CLOCK SOURCE SLOT NO:
SECONDARY CLOCK SOURCE SLOT NO:
CURRENT SYSTEM CLOCK: CRYSTAL_CLOCK
CURRENT REFERENCE FOR PLL: CRYSTAL_CLOCK
SYSTEM MODE CHANGEOVER: MANUAL
CURRENT SYSTEM MODE: DAY
EXT CLI DUMMY DIGITS: 0
VOICEMAIL MODE: NOT PROG.
SERVICE PROVIDER # DIAL : AIRTEL
DUMMY DIALTONE OFF
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
GAIN 8-PARTY CONF: HIGH
SYSTEM OPERATED IN: 16 SLOTS
2 DIGIT NUMBERING SCHEME: OFF
PRI MASTER/SLAVE MODE: SLAVE
PRI TYPE OF NUMBER(CallingPty): SUBSCRIBER
PRI NUMBERING PLAN(CallingPty): ISDN/TELEPHONY
PRI TYPE OF NUMBER(CalledPty): UNKNOWN
PRI NUMBERING PLAN(CalledPty): UNKNOWN
LOGICAL PARTITION: ON
TRANSFER RECALL TIMEOUT(sec): 15
PAGING JUNCTION NO:
GSM JUN CALL PROCEED TIMEOUT(sec): 10
GSM JUN DELIVERED TIMEOUT(sec): 60
ACB NOANS RBT TYPE: SPECIAL RBT

>D EXTNAME

EXTNO EXTNAME EXTNO EXTNAME

LCR Prefix Table


Entry Prefix C H O I C E 1 C H O I C E 2
No. Digit SP.LOCAL SP.STD SP.LOCAL SP.STD

JUNCTION GROUPS

GROUP No : 1
000 001 002 003

GROUP No : 2

GROUP No : 3

GROUP No : 4

GROUP No : 5

GROUP No : 6

GROUP No : 7

GROUP No : 8

GROUP No : 9

GROUP No : 10

GROUP No : 11

GROUP No : 12

GROUP No : 13

GROUP No : 14

GROUP No : 15

GROUP No : 16

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
CLI BASED ROUTING TABLE
Sr. CLI NO DAY EXT NIGHT EXT Sr. CLI NO DAY EXT NIGHT EXT

EXT HUNT GROUPS / MEMBERS


EXT HUNT GROUPS / MEMBERS
Group No 681 682 683 684 685 686 687 688 689 690
TYPE : BIMM BIMM BIMM
STAIR : OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF

1 200 404 408


2 100 89898 415
3 419
4
5
6
7
8
9
10
11
12
13
14
15

MSN Table Parameters

MSN Table No:1


DAY:ENABLE
NIGHT:ENABLE
Pilot Number:
MSN Length:
Port Num MSN Num CLI Port Port Num MSN Num CLI Port

RESTRICTED TABLES
TBL NO: 1 2 3 4 5 6 7 8

NUM 1
NUM 2
NUM 3
NUM 4
NUM 5
NUM 6
NUM 7
NUM 8
NUM 9
NUM 10

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
DENIED TABLES:
TBL NO: 1 2 3 4 5 6 7 8

NUM 1
NUM 2
NUM 3
NUM 4
NUM 5
NUM 6
NUM 7
NUM 8
NUM 9
NUM 10

DENIED AND RESTRICTED TABLE ALLOCATION CLASS-WISE


CLASS NO. REST TBL NOS. DENY TBL NOS.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

SYSTEM ABBR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

10 11 12 13
14 15 16 17
18 19 20 21
22 23 24 25
26 27 28 29
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
30 31 32 33
34 35 36 37
38 39 40 41
42 43 44 45
46 47 48 49
50 51 52 53
54 55 56 57
58 59 60 61
62 63 64 65
66 67 68 69
70 71 72 73
74 75 76 77
78 79 80 81
82 83 84 85
86 87 88 89

EXT ABR NUMBERS

TABLE NO: 1
Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4
5 6 7 8
9 10

TABLE NO: 2
Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4
5 6 7 8
9 10

TABLE NO: 3
Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4
5 6 7 8
9 10

upto TABLE NO: 20

EMERGENCY ABR NUMBERS


Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4
5 6 7 8
9 10

>D EXSY

EXTENDED SYSTEM ABBR NUMBERS


Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

0 1 2 3
4 5 6 7
: : : :
: : : :
492 493 494 495
496 497 498 499

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
CENTREX TABLE
Srl.no. DIGITS LEN SERV PROV MODIFY

1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0
11 0 0 0
12 0 0 0
13 0 0 0
14 0 0 0
15 0 0 0

MODIFY TABLE
SERV PROV STRIP DIGLEN ADD PREFIX

1 0
2 0
3 0
4 0
5 0

Pulse Rate Pulse Charge (PRPC) Table :


FPR:First Pulse Rate ( 0.1 sec) PR :Pulse Rate ( 0.1 sec)
FPC:First Pulse Charge ( Paise) PC :Pulse Charge ( Paise)

Table Cust #1 Cust #2 Cust #3 Cust #4 Cust #5


No FPR PR FPC PC FPC PC FPC PC FPC PC FPC PC

Call Cost Table (CCT):


Serv. Zone 1 Zone 2 Zone 3 Zone 4
Prov. CCT Start PRPC Start PRPC Start PRPC Start PRPC
No No Time Tbl No Time Tbl No Time Tbl No Time Tbl No

CODE TABLE :
Srl Code CCT CCT CCT CCT CCT CCT
No SP0 SP1 SP2 SP3 SP4 SP5

PORT BUDGET/ BILL SUMMARY:


PORT DAY_BUDGET MONTH_BUDGET BILL BILL BILL BILL
FIX EN FIX EN TODAY PR.DAY CUR MONTH PR. MONTH

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
CUG ACCESS MATRIX
CUG NO: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

1 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
2 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
3 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
4 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
5 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
6 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
7 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
8 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
10 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
11 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
12 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
13 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
14 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
15 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
16 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

ON LINE PRINT DATA FORMAT

SYNTEL NEOS Ver 1.8 Call Record 11/11/11 11:11


--------------------------------------------------------------------------------
Sr No|Ext |Misc #|Jun |Directory No |Date |Time |Duration|Bill Amt|Acc |Flag

HOTEL ROOM SERVICE

1st FLOOR : 202


2nd FLOOR : 202
3rd FLOOR : 202
4th FLOOR : 202
5th FLOOR : 202
6th FLOOR : 202
7th FLOOR : 202

HOTEL SINGLE DIGIT ACCESS

DIGIT 2 : 202
DIGIT 3 : 202
DIGIT 4 : 202
DIGIT 5 : 202
DIGIT 6 : 202
DIGIT 7 : 202

HOTEL ROOMS CHECKED IN

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
GSM port status

LINE DATA: GSM JUN


JUN. PORT SIM SIM N/W VBAT MIC SPK SIDE
NO NO PRES REG STRE GAIN GAIN TONE

000 1 Ready Reg 15 80 02 60 00


001 2 Ready Reg 16 80 02 60 00
002 3 Ready Reg 14 80 02 60 00
003 4 Ready Reg 15 80 02 60 00

GSM JUNwise IMEI Number Display

GSM
JUN PORT IMEI
NO NO NO

01 241 353451041509389
02 242 353451041520824
03 243 353451041531847
04 244 353451041522895

Voice Mail Extensions

VOICE MAIL PORT EXT NUMBERS

Hunt Group Call Forwarding


>D FWDHU

FORWARD HUNT GROUP NO.: 79


UNCOND BUSY NO REPLY
EXT CALLS:
JUN CALLS:
DID CALLS:
ALL CALLS:
Total H.G. 10 Nos.

Extensionwise External forwarded Numbers

EXTERNAL FWD NUMBERS EXTERNAL FWD TIMEOUT: 3


EXT FWD NUMBER EXT FWD NUMBER EXT FWD NUMBER

PRI-EXT. MSN Table

MSN Table To PRI Ext Parameters

MSN Table No:1


MSN Length:0
MSN PRIExt Group No.:

Jun No. MSN No.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
SIP Card PArameters
SIP CARD PARAMETERS

Slot No.: 10
Card Type: CARD_SIP_EXT16
IP Address: 000.000.000.000
Netmask: 000.000.000.000
Gateway: 000.000.000.000
Debug Level: 0

TIE DESTINATION IPs


TIE Routing Table: Destination IP's
Sr. IP1 IP2 IP3 IP4
No.
1 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
2 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
3 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
4 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
5 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
6 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
7 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
8 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
9 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
10 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
11 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
12 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
13 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
14 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
15 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
16 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

TIE ROUTE TABLE


>D TIER

Tie Routing Method:Extension Numbering


Auto Route Select :OFF
PBX Code:0
Tie Digit Dial Timeout:100
Tie routing Table:
Sr. Leading Add Sub Min Max
No. Digits Digits Digits Digits Digits

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
PRINT COMMANDS FROM HYPER
PRON for Online Printing
d pron

CRAll for Call Record of All Ext & Jun


d CRALL <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRALLExt for Call Record of All Extensions wise only


d CRALLExt <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRALLJun for Call Record of All Junctions wise only


d CRALLJun <startdate(DDMM)><enddate(DDMM)><starttime(HHMM)><endtime(HHMM)>

CRExt for Call Record of One Extension only


d CRExt<extno><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>
<endtime(HHMM)>

CRJun for Call Record of One Junction only


d CRJun <junno><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>
<endtime(HHMM)>

CRFLag for Call Record of Flags only


d CRFlag <flag(1-20)><startdate(DDMM)><enddate(DDMM)><starttime(HHMM)>
<endtime(HHMM>

CREFLag for Call Record of Extension & Flag


d CREFLAG <extno><flag(1-20)><s date(DDMM)><e date(DDMM)><s time(HHMM)>
<e time(HHMM>

CRJFLag for Call Record of Junction & Flag


d CRJFLAG <junno><flag(1-20)><s date(DDMM)><e date(DDMM)><s time(HHMM)>
<e time(HHMM>

Note : For ARM CPU & ARM Split CPU, date format should contain Year(2 Digit)
as well.

Flag No. Symbolic Representation Meaning


01 S For all outgoing STD Calls
02 I For all outgoing ISD Calls
03 P For all outgoing calls with Polarity Reversal facility
04 M For all Metered Calls
05 A For all calls with AOC
06 R For all calls received in the organization
For all calls that went unanswered, i.e. the missed call
07 U details
08 * For all outgoing calls of a duration greater than 5 min
09 # For all outgoing calls of a duration greater than 10 min
10 ? For all outgoing calls of a duration greater than 30 min
11 S* For all STD calls of a duration greater than 5 min
12 S# For all STD calls of a duration greater than 10 min
13 S? For all STD calls of a duration greater than 30 min
14 I* For all ISD calls of a duration greater than 5 min
15 I# For all ISD calls of a duration greater than 10 min
16 I? For all ISD calls of a duration greater than 30 min
17 R* For all calls received of a duration greater than 5 min
18 R# For all calls received of a duration greater than 10 min
19 R? For all calls received of a duration greater than 30 min
20 OG For all outgoing calls

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
QUICK REFERENCE GUIDE - NEOS
I Class of Service Programming
1 #69+PW+000 + CoS Tbl(01-32) + *
Feature Code (00-14,25-35)+ Func (0/1)+ *
00 Listening In & Room Monitor
01 Barge-in with Tone
02 Barge Protect
03 conference
04 Do Not Disturb
05 Junction Transfer Allow
06 Call Forward Protect
07 Second JUN Call Set class <class 1-32>
08 Only Abbreviated Allow <clscode> <limit>
09 Emergency No. Allow Limit : 1 Enable; 0 Disable
10 Internal Call Forward Allow *- Not applicable for 256P
Enable/Disable feature for 11 CLIP Allow CPU
Class Tables 12 CLI Restriction Allow
13 CLI Restriction Override Allow #- Applicable only with Split
14 Do Not disturb Override Allow CPU Vr. 0.3, ARM CPU 0.7
25 Executive Ring Allow* Combo CPU Ver. 1.1 and
26 External Call Forwarding* 256P CPU Ver. 2.0 onwards.
27 JUN JUN Transfer
28 DTMF / PULSE
29 DIAL TONE MESSAGE
30 Mobile Parallel Ring*
31 DOSA
32 MSN Call Queue
33 MSN No Reply
34 Call Queue on Analog Junction
35 Enblock Dialing#
#69+PW+000 + CoS Tbl(01-32) + * + 15 + Set Class <Class 1-32> <15>
Day Func(0-4) + Night Func (0-4) + * <limit>
Feature 15 : Day/Night Class
0 Intercom; 1 Local;
2 Local+Mobile 3 STD; 4 - ISD
#69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-32>
Feature 16,17 : Feature Code (16/17) + Table (0/1-8/9) + * <16/17> < limit>
Restricted/Denied Tables 0 Clear Table ; 1-8 Selective Table (1-8)
9 Assign all Tables
F-18 : CoS after budget #69+PW+000 + CoS Tbl(01-32) + * + 18 + Set Class <Class 1-32> <18>
Exhaustion Func (0-4) + * < limit>
#69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-32>
F19,20 : Time Limit Local-STD Feature Code (19/20) + Func (00-99) + * <19/20> <limit>
00-99 Minutes
#69+PW+000 + CoS Tbl(01-32) + * + 21 + Set Class <Class 1-32> <21>
F21 : Charge Type
Charge Type (0-4) + * <limit>
#69+PW+000 + CoS Tbl(01-32) + * + 22 + Set Class <Class 1-32> <22>
F-22 : Hook Flash Time Hook Flash Digit (1-9) + * <limit>
Digit : 1-9 100 msec 900 msec.
#69+PW+000 + CoS Tbl(01-32) + * + 23 + Set Class <Class 1-32> <23>
F23 : Voice Prompt Language Language (0-2) + * <limit>
0 English; 1 Hindi; 2 No Prompts
#69+PW+000 + CoS Tbl(01-32) + * + 24 + Set Class <Class 1-32> <24>
LCR Type (0-2) + * <limit>
F24 : LCR Type
0 No LCR; 1 LCR Override ; 2 Only
LCR
#69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-32> <25>
F25 : Executive Ring
25 + Func (0/1) + * <limit>
#69+PW+001 + Source Class (01-32) + Set copycls <Source class>
2 Copy Class
Destination Class (01-32) + * <Destination Class>
#69 +PW + 002 +Ext No + Class No. (01-32) Set asscls <Ext No> <class
3 Assign class to Extension
+* no.:1-32>
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
II - System Setting
Set time <HHMM>
1 RTC Time setting #69 +PW + 011 + HH + MM + *
Set date <DD><MM><YY><DoW
2 RTC Date Setting #69 +PW + 012 + DD + MM + YY + DoW + *
1-Mon..7-Sun>
Set officetime
#69 +PW + 013 + DoW + HH1 +MM1 + HH2 <DoW:1=Mon.7=Sun/8=Mon-
3 Office Time Setting
+MM2 + * Sat><Start TimeHHMM> <End
Time HHMM>
4 Clear Office Time #69 +PW + 014 + 0 + * Clear officetime
5 Set Organizational Holiday #69 +PW + 015 + DD + MM + * Set holiday <DDMM>
6 Clear Organizational Holiday #69 +PW + 016 + 1234 + * Clear holiday
Set mode <digit:1-Manual/2-
7 Change over Mode #69 +PW + 017 + Func (1/2) + *
Auto>
Manual system Mode Set daynight <Digit:1-Night/2-
8 #69 +PW + 018 + Funct (1/2) + *
Changeover Day>
#69 +PW + 019 + slot No. (1-7/01-16) + Card Set cardadd <slot no 1-7/01-16>
9 Add Card
Type (01-17) + * <Card type 01-17>
10 Delete Card #69 +PW + 020 + Slot No. ( 1-7 / 01-16) + * Clear card <slot no 1-7 / 01-16>
Add Port / Assign Ext. No. to #69 +PW + 021 + Port No. (001-128-160- Set portadd <port no:1-128-160-
11
port FNP 256) + * + Ext. No. + * 256> <Ext No.>
Assign program Access Level to #69 +PW + 022 + Ext. No. + Program Access Set extpacc <Ext No> <Program
12
Ext. Level ( 0 / 3) + * Access Level-0/3>
13 Program CTI FNP + SYNApps #69 +PW + 024 + CTI Mode (0-5, 7) + * Set ctimode <mode:0-5, 7>
Set prpwchng <3> <4 digit
14 Change Program PW #69 +PW + 025 + 3 + New PW + *
password>
Set Dial Plan for Extension #69 +PW + 047 + Digit (0-5) + Dial Type (1- Set dialplan < digit 0-9>
15
Numbering 5) + * < dial Type 1-5>
Adding dummy zeros for CLI #69 +PW + 048 + Digit (0-5) + Mode (0- set clidummy <digit: 0-5>
16
Display Suffix / 1 Prefix ) + * <Digit = 0 :Suffix / 1=Prefix>
set clisend <0/1 0=Before ring 1=
17 Setting CLI send Pattern # 69 + PWD + 049 + Digit (0-1) + *
Between ring>
III - FLEXIBLE NUMBERING PLAN
1 Clear Dial Code FNP #69 + PW + Prg.code 094 + Port No./999 + * clear DIALCode <Port No/999>
# 69 + PW + 092 + Port No <000-258, 276- set DIALC <Port no>
2 Program Dial code FNP
285> + Dial Code <x-xxxxx> < Dial Code>
3 Restore Default Dial Code FNP #69 + PW + 096 + 1234 + *
#69 + PW + Prg.code 095 + Feature No./999 clear FEATC < Feature No /999>
4 Clear Feature Code FNP
+*
#69+1234+<Program code 093>+feature set featcode <feature no> <Dial
5 Program Feature code FNP
no.(xxx)+Dial code<x-xxxxx>+ * code>
Recover default feature Code
6 #69 + PW + 097 + 1234 + *
FNP
IV Extension Programming
Set enext < ext no><Digit:1-
1 Extension Enable/Disable #69 +PW + 031 + Ext. No . + Func ( 0/1) + *
Enable/0-Disable>
Set oprext <Ext No./Hunt Group>
2 Set Operator Extension #69 +PW + 032 + Operator Ext. No. + *
(999 Cancel OPR)
Flexible Number #69 +PW + 033 + Old Ext. no. + * + New Ext. no. Set flex <Old Ext No> <New Ext
3
Programming FNP +* No> < Repeat count 02~99>
Flexible Number #69 +PW + 033 + Old Ext. no. + * + New Ext. no. Same As for Prog 033
4.
Programming (Bulk) + * +<Repeat Count 02~99>
#69 +PW + 035 + Ext.1 + * + Ext2 + * + Ext3 + * Set faxext < extno> <extno>
4 FAX Extension
+ Ext. 4 + * <extno> <extno>
#69 +PW + 036 + Ext. No. + * Set resetexpw < extno.>
5 Reset Extension Password Ext. PW would be set to 1234. No need to set Card if added, Ext. PW needs to
exclusively. be resetted.
Add Extension to Pickup #69 +PW + 037 + Ext. No. 1 + * + Ext. 2 + * + Set pickgrp <header ext>
6
Group . <member ext>
Delete Extension from Clear pickext <extno>
7 #69 +PW + 038 + Ext. No. + *
Pickup group
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
8 Delete Pickup Group #69 +PW + 039 + Ext. No. + * Clear pickgrp <extno>
Hot line Number #69 +PW + 040 + Hot Line No (01-16) + * + Set hotline <hotline number 1-
9
Programming Number + * 16> <digits>
Set exthotline <extno>
Assigning Hotline No. to #69 +PW + 041 + Ext. No. + Hot Line (01-16) +
10 <hotlineno:1-16>
Extension Type (0/1) + Func ( 0/1) + *
<digit:1-Dely/0-Imm> <1>
11 Clear Hot line #69 +PW + 042 + Ext. No. + * Clear hotline
Boss secretary Extension #69 +PW + 154 + Boss Ext. No. + * + Secretary Set secretary <boss extno>
12
FNP Ext. No. + * <secretary extno>
Assign Junction Group to #69 +PW + 075+ Jun Gr No (01-16) + * + Ext No. Set assjgrp <extno>
13
Extension 1 + * + Ext No. 2 + * + .. <Jun Grp no: 01-16>
Assign Secondary JUN
14 #69 +PW +098 + Grpno (01-16) + * + ExtNo.+ *
Group to Extension
Clear Secondary JUN Group
15 #69 + PW + 100 + ExtNo + *
of Ext
V Analog Junction Programming
Set junen <junno><digit:1-
1 Enable/Disable Junction #69 +PW + 061 + Jun No. + Func (0/1) + * .. Enable/0-Disable><Repeat Count
02~99>
Set jundir <junno> < digit:1-i/C//
#69 +PW + 062 + Jun No + Direction (1-I/C/2-
2 Junctions Operating Direction 2-Bothways><Repeat Count
Bothways) + *
02~99>
Set ajsigtype <jun no> <Type:1-
Pulse/2-Tone> <Category:1-
#69 +PW + 063 + Jun No + Signal Type (1-2)
Local/ 2-STD>
3 Junction Type + Category (1-2) + Meter (1-4) + CLIP (1-2) +
Set ajmtrclip <jun no> <Mtr:1-
*
none/2-Rev/3-12 KHz./4-16KHz>
<Clip: 1-None/2-DTMF>
Set huntgrp <grpno:1-15><Hunt
#69 +PW + 064 + Group No (01-15) + Type
type:1-sim/2-busyImm/3-
4 Hunt Group Programming (1-3) + Staircase (1/2) + * + Ext. No. 1 + * +
busyDly> <Staircase:1-On/2-
Ext. No. 2 + * +( Max 5 Ext.)
Off><Ext: Max 5>
#69 +PW + 065 + Jun No + * + Day Ext. No + Set jlanding
Junction Landing Extension * + Night Ext. No. + * + <junno><DayExt><NightExt>
5
FNP Day /Night Ext No : 910 Auto ATT / Specific <Repeat Count 02~99>
Ext. No. / Hunt Group (681-690)
6 Hunt Time #69 +PW + 066 + Time (06-60) + * Set hunttime <time:6-60>
set failland <jun no> <Z1 ext>
#69 +PW + 067 + Jun No + * + Z1 Ext. No. + <Z2 ext> <Z3 ext> < Z4 ext>
Attendant Fail Landing
7 * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + * Ext Ext =999 will disconnect call
No = Specific Ext. No./ Hunt Group No. during respective TZ after
welcome msg.
Assign Private Junction Line Set junpvt <extno> <junno>
8 #69 +PW + 068 + Ext. No. + * + Jun No. + *
FNP
9 Delete Private Junction Line #69 +PW + 069 + Ext. No. + * Clear junpvt <extno>
10 Junction Access Group #69 +PW + 070 +
Not to be used at all.
11 Junction Access Group call limit #69 +PW + 071 +
#69 +PW + 073 + Jun Group No. (01-16) + * Set jungrp <JunGrp no: 01-16>
13 Program Junction Grouping
+ Jun No. 1 + * + Jun No. 2 + . <jun no>
#69 +PW + 074 + Jun Group No + * + Jun Clear jungrp <JunGrp no:01-16>
14 Clear Junction Grouping
No. 1 + * + Jun No. 2 + * + .. <Junno>
Set jlease <junno>
15 Program Leased Line #69 +PW + 076 + Jun No + Digit ( 0/1) + *
< Digit:1-Enable/0-Disable>
16 Program Junction Ring Pattern #69 +PW + 077 + Digit (8-5) + * N. A.
17 Program JUN as Centrex Line #69 + PW + 078 + Jun no + 0/1+ * set centrex <junno><digit: 0-1>
Program Time-out for External set efwdtime <time:0-99>
18 #69 + PW + 050 + timeout (01-99)+ *
Forwarded Calls
Program Auto ATT Ring Time-
19 #69 + PW + 051 + timeout (05-30)+ * N. A.
out
Program time-out for JUN-JUN
20 #69 + PW + 052 + timeout (01-99)+ * N. A.
Transferred Call

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
set servprov <Digit (0-1)>
Selection of # dialing for #69 + PW + 055 + Digit ( 0 AirTel / 1
21 0- AirTel # Centrex / 1 Reliance
Centrex with AirTel / Reliance Reliane) + *
# Centrex dialing.
Programming Dummy Dial-tone #69 + PW + 056 + Digit ( 0 OFF / 1 ON ) set Dummydt <Digit (0-1)>
22
for Analog Junctions +* 0- Dummy DT OFF ; 1 - ON
Call Forward of Hunt group to #69 + PW + 057 + H.G. (01-10) + FWD Type set fwdhunt <H.G.><Type : 0-2>
23
Hunt Group / Extension (0-2) + Call Type (1-4) + Ext. / H.G. / 999 + * <Call Type 1-4> < H.G./Ext/999>
# 69 + PW + 058 + Digit ( 1-Enable / 0-
24 Jun Call Queue on Hunt Group N.A.
Disable )
Transfer Call Recall time
25 #69 +PW +105 +<Time 15-60> + * set trfrecall<Time(sec):15-60>
Selection
#69 + PW + 217 + <Huntgrp no. 01-
Programmable Hunt Group set huntland <huntgrp no 01-10>
26 10>+<digit:0=Sequential/1=Round robbin>
Landing Pattern <digit:0=sequential/1=Round Rbn>
+*
STD / Local JUN access #69 + PW + 109 + Digit < 0 OFF / 1 ON >
27 set allowstd <Digit:1=on/ 0=off>
transperancy +*
28 Programmable Paging Junction #69 + PW + 600 + JUN No. + * set pagejun <JUN No.>
29 Clear Paging Junction #69 + PW + 601 + JUN No. + * clear pagejun < JUN No.>
VI Auto Attendant Message Programming
#69 +PW + 081 +DoW (1-7) + Z1 Start Time set tzones<dow:1-7>
Message Time zone (XXXX) + Z2 Start Time + Z3 Start Time + Z4 <Z1><Z2><Z3><Z4>
1
Programming Start Time + * [Z1-Z4:Zone Start time HHMM]
Z1-Z4 : Time Zone in 24 Hrs. format.
#69 +PW + 082 + Tbl No. (1-9) + * + Z1 Msg
Welcome Message Table
2 (1-8) + Z2 Msg (1-8) + Z3 Msg (1-8) + Z4 Msg
Programming
(1-8) + *
Assign Message Table to
3 #69 +PW + 083 + Jun No. + Tbl No. (1-9)+*
Junction
N. A.
Record Auto Attendant
4 #69 +PW + 084 + Msg. No. (01-09) + *
Message/ Music
Playback recorded ATT
5 #69 +PW + 085 + Msg. No. (01-09) + *
Message
6 Erase Auto attendant Messages #69 +PW + 086 + 1234 + *
#69 +PW + 028 + Day mode Music (0/1) + Set music <day: 0/1><Night:
7 Music Source selection
Night Mode Music ( 0/1) + * 0/1>
Voice Guidance language Set vglang <Digit: 0-2>
8 #69 +PW + 029 + Language ( 0-2)
selection for External caller
VII - CoS Prefix Table Programming
#69 + PW + 088 + CoS Prefix digit ( 4 digit max) set cosprefix <prefix:max 4 dig>
11 Progrm CoS Prefix + * + CoS (0-4)+ Min Digits (03-23)+ Max Digits <cos:1-4> <mindig:1-23>
(03-23) + * <maxdig:1-23>
2 Initialize default CoSP Table #69 + PW + 089 + 1234 + * clear COSPrefix
VIII. E1 Junction Programming
Set eoglim <junno><Max
#69 +PW + 101 + Jun No. + Max Ch (30) +
1 E1 Channel Setting Ch:30><Max OG Ch:0-30><Hunt
Max OG Ch (00-30) + Direction (1/2) + *
Dir:1-Asc/2-Desc>
Set epara <junno> <Sig:1-Pulse/2-
#69 +PW + 102 + Signal Type (1-3) + 1 +
2 E1 Parameter setting DTMF/3-R2MFC> <1>
Category (1-Local/2-STD)
<Cat:1-Local/2-STD>
#69 +PW + 103 + Jun No + Day Ext. No. + Set eland <junno> <DayExt>
3 E1 Landing Extension
Night Ext. No. + * <NightExt>
IX. BRI Junction Programming
#69 +PW + 111 + Jun No. + Max Ch (02) + Set brioglim <junno>
1 Channel setting
Max OG Ch (00-02) + * <Max Ch:2> <Max OG Ch:0-2>
#69 +PW + 112 + Jun No. + Day Ext + Night Set briland <junno> <DayExt>
2 Landing Extension
Ext + * <NightExt>
Set brica <junno>
3 BRI Category #69 +PW + 113 + Jun No + Category (1/2)
< Cat:1-Local/2-STD>
X. PRI Junction Programming
#69 +PW + 115 + Jun No. + Max ch(30) + Set prioglim <junno>
1 Channel Setting Max OG Ch.(00-30) + Channel Selection (0-1) <Max Ch:30> <Max OG Ch:0-30>
+* <Ch. Sel. 0/1>
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
#69 +PW + 116 + Jun No. + Day Ext. + Night Set priland
2 Landing Extension
Ext + * ,junno><DayExt><NightExt.
#69 +PW + 043 + Primary Clock Slot No + Set nwclk
3 Define Network clock Source
Secondary Clock Slot no + * <Slotno:01-16> <SlotNo:01-16>
Set prica <,junno>
4 PRI Category #69 +PW + 117 + Jun No + Category (1/2)
<Digit:1-Local/2-STD>
# 69 + PW + 169 + <Slot No> + Digit + * SET PRICRC <slot.no> + <0/1>
5 CRC Setting Slot No. : 01-16 Digit = 0 : CRC Off
1 : CRC On
Calling Party Number # 69 + PW + 216 + Type of Number +
6 N.A.
Information Numbering Plan + *
# 69 + PW + 218 + Type of Number + Numbering
7 Called Party Number Information N.A.
Plan + *
XI. PRI Channel Allocation
# 69 + PW + 211 + Private ch table number (1-2)
+ * + Extension no + Ch no (01-15, 16-31) + * +
1 Assign PVT CH to Ext. N. A.
Note: Channel No 0 & 16 are not allowed to make
as Private channel.
# 69 + PW + 212 + Jun. No + Private ch table no
2 Assign PVT CH Table to JUN (1-2) + * N. A.
Private CH. Table = 1 / 2; 9 to clear.
# 69 + PW + 214 + Private ch table no (1-2) +
3 Clear PVT CH No. for Ext. N. A.
Extension No + *
Set prichalloc < digit : 0=Sequential;
4. PRI Channel Allocation # 69 + PW + 215 + Digit <0/1> + *
1=Round Robbin>
XII. SIP Trunking
1 Logical Partitioning #69+ PW + 091 + 1/0 + * set lgclprtn <Digit:0/1>
XIII. VoIP TIE Junction Networking
1. Tie Route Method #69+ PW + 400 + <Method: 1-PBX code set troutmthd <Digit: 1=PBX code/
/0:Ext.Num > + * (Default Ext. Num) 0=Ext. numbering>
2. Own PBX Code #69 + PW +401 + Own PBX code(10-99) + * set pbxcode <code no 10-99>
(Default 0)
3. Auto Route Selection #69+ PW + 402 + ARS: 1=On/0: Off + * set tiears <Digit:1=on/ 0=off >
(Default ON)
4. Tie Digit Timeout #69 + PW + 404 + Dig dial timeout <001 set tiedigtme<time:1-100>
(100msec) - 100(10sec) > + *
5. Tie Leading Digit / Tie Route #69 + PW + 405 + Sr.no (01-16) + Leading set tieroutbl <Sr.no(1-16)>
st st
Table dig (1-4 dig ) + * +1 element (Destination IP <Leading dig (max 4 dig)> <1
nd rd
1) + * + 2 element + * + 3 element + * + element (Destination IP 1)>
th nd rd
4 element + * <2 element> <3 element>
th
<4 element>
6. Add / Strip Digits #69 +PW + 406 + sr.no (01-16) + Add dig + * set tieaddsub <Sr.no (1-16)> <add
+ sub dig cnt + * digits (max 4 dig)> <sub digit(0-9)
>
7. Min Max Digits / Tie #69 +PW + 407 + sr.no(01-16) + Min dig(01- set tieminmax <Sr.no (1-16)> <Min
Destination Number Length 22) + Max dig(01-22) + * dig(1-22) > <Max dig(1 -22)>

8. Program SIP Tie Card IP #69 +PW + 410 + slot no + *+ IP Addr <1st set SIPIPaddr <slot no> <1st
Address element> + * <2nd> + * + <3rd> + * + <4th> element> <2nd Element> <3rd
+* Element> <4th Element>
9. Program SIP TIE Card #69 + PW + 411 +slot no + * +netmask<1st set SIPNEtmask < slot no> <1st
Netmask element> + * <2nd>+ * + <3rd> + *+ <4th> + element> <2nd Element>
* <3rdElement> <4th Element>

st
10. Program SIP TIE Card #69 + PW + 412 +slot no + * + Gateway <1 set SIPGAteway < slot no>
nd rd st nd
Gateway element> +* + <2 > + * + <3 > + * + <1 element> <2 Element>
th rd th
<4 > + * <3 Element> <4 Element>
11. Program SIP Tie Card dbug #69 + PW + 413 + slot no + * + <Debug level set SIPDEbug <solt no > <Debug
Level 0-7> + * Level 0-7>

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
12. Load default Tie Parameters #69 + PW + 415 + <slot no> + * set SIPDEF <Slot no.>
13. Restart SIP Tie Card #69 + PW + 414+ <slot no> + * set SIPREStart <Slot no.>
14. Program Alternate destination #69 + PW + 416+ srno(01-16) + IP Add. (02- set TIEDEStip <Sr.no 01-16> <IP
IPs in routing Table 04) + * + <1st element> + *<2nd> + * + Add.(2-4)> <1st element>
n rd th
<3rd> + *+ <4th> + * <2 Element> <3 Element> <4
Element>
15. Clear Tie Route Table #69 +PW + 409 +sr.no(01-16)/999 + * clear tieroutbl <Sr.no(01-16)/999>
16. Programmable Remote IP #69+PW + Prg.code 418 + slot no+ * +Ip set SIPRMTip <slot no><Addr:1st
Address for SIP Ext. Card address <1st element + * + 2nd + *+ element><2nd><3rd><4th>
3rd + * + 4th >+ *
17. Programmable Input Gain for #69+PW + Prg.code 419 + slot no+ * + Gain set sipinpgain <slot no>
SIP Ext./ Trunk / Tie Card level 1-63(-31dB to +31dB) * <Gain Level :1(-31dB) to 63
(GainLevel = Gain(dB)+32) (+31dB) >
XIV - SIP TRUNK NETWORKING
#69 + PW + 420 + Jun no + Enable / set sipen <Trunk No.01-16><Digit:1-
1 SIP JUN Enable / Disable
Disable (1/0) + * Enable,0-Disable>
Set sipdisp <Trunk No.01-16><Name: 01-
2 Display SIP Trunk Name N.A.
16 characters>
#69 + PW + 421 + Jun no + 01-16 Set sipid <Trunk No.01-16><ID: 01-16
3 SIP Line ID
characters (numeric only) + * characters>
#69 + PW + 422 + Jun no + 01-16 Set sipathid <Trunk No.01-16><ID: 01-16
4 Authentication ID for SIP Line
characters (numeric only) + * characters>
Authentication PW for SIP Set sipathpw <Trunk No.01-16><PW: 01-
5 N.A.
Line 16 characters>
#69 + PW + 423 + slot no + Jun mode Set sipjmode <slot no.> <Digit: 1-Proxy,0-
6 SIP Trunk mode
(1:Proxy / 0:Peer to Peer) + * Peer to Peer>
#69 + PW + 424 + slot no + * +Ip Set sipprxyadd <slot no.> <IP address>
Proxy Server Address for SIP
7 address 1st element + * + 2nd + * + <Port no.: 0-65535>
Line
3rd + * + 4th + * port no (0-65535)+*
#69 + PW + 425 + slot no + Enable/ Set sipregstr <slot no.> <Digit: 1- Enable,
8 Registration flag for SIP Line
Disable (1/0) + * 0- Disable>
#69 + PW + 426 + slot no + * +Ip Set siprgaddr <slot no.> <IP address>
Registration Server Address
9 address 1st element + * + 2nd + * + <Port no.: 0-65535>
fo SIP Line
3rd + * + 4th + * + port no (0-65535)+*
Outbond Proxy Flag for SIP #69 + PW + 427 + slot no + Enable/ Set sipobprxy <slot no.> <Digit: 1- Enable,
10
Line Disable (1/0) + * 0- Disable>
#69 + PW + 428 + slot no + * +IP Set sipobaddr <slot no.> <IP address>
Outbond Proxy Server st nd rd
11 address 1 element + * + 2 + * + 3 <Port no.: 0-65535>
address for SIP Line th
+ * + 4 + * + port no (0-65535)+*
Register Expiry time for SIP #69 + PW + 429 + slot no + register Set siprgexpry <slot no.> <Duration: 0-
12
Line expiry timeout (0-65535) + * 65535sec>
Transport Protocol for SIP #69 + PW + 430 + slot no + protocol Set siptxproto <slot no.> <Type: 0-UDP, 1-
13
Line type (0:UDP / 1:TCP ) + * TCP>
#69 + PW + 431 + slot no + DTMF Set sipdtmfmth <slot no.> <Method: 0-
14 DTMF Mode for SIP Line method (0:Audio / 1:RTP/ 2:SIP Info) + Audio, 1-RTP, 2-SIP Info>
*
#69 + PW + 432 + slot no + vocoder Set sipvocoen <slot no.> <vocoder no. 0-
15 Enable Vocoder for SIP Line
no (0-4) + Enable/ Disbale (1/0) + * 4> <Digit: 1-Enable, 0 -Disable>
Set sipprfvoco <slot no.> <vocoder no. 0-
4> <Preferred vocoder no.0-4>
0 - Vocoder G729
Preferred Vocoder for SIP #69 + PW + 433 + slot no + vocoder 1 - Vocoder G711PCMU
16
Line no (0-4) + Preferred vocoder (0-4) + *
2 - Vocoder G711 PCMA
3 - Vocoder G723
4 - Vocoder G72632

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
XV. CLI Based Routing
Set cliroute ,Sr.No.1-99> <CLI
Set CLI Based Routing Table #69 +PW + 044 + Sr. No.( 01-99) + CLI No. +
1 Number:Max 16
FNP * + Day Ext + * + Night Ext + *
digits><DayExt><NightExt>
Clear cliroute <Digit:0-All;1-
2 Clear CLI Based Routing Table #69 +PW + 045 + Sr. No. (01-99) + *
99:Specific Entry>
CLI based Day-Night landing #69 +PW + 046 + Day Function (0/1) + Night
3 N.A.
Enable/Disable Function (0/1) + *
XVI. MSN Based Routing
#69 +PW + 201 + Jun No + MSN Table No Set msntbljun <junno><MSN Tbl
1 Assign MSN table to Junction
(1-4) + * No:1-4>
#69 +PW + 202 + MSN Table No (1-4) + Set msnnolen <MSN Tbl No : 1-4
2 Program MSN No. length
MSN No. length ( 1-5) + * ><msnnolen:Max 8>
#69 +PW + 203 + MSN Tbl No (1-4) + * + Set MSn Port No <MSN Tbl No : 1-
3 Assign MSN number to Port Port No + MSN No. + * + Port No + MSN No 4> <Port No :001-268> < MSN No.
+ * +.. as per MSN No len>
#69 +PW + 204 + MSN Tbl No (1-4) + Port Clear MSN Port <MSN Tbl No:1-4>
4 Clear MSN No. for Port No.
No + * <Port No: 001-145>
5 Clear MSN Number Table #69 +PW + 205 + MSN Tbl No (1-4) + * Clear MSN Tbl <MSN Tbl No.:1-4>
6 Clear Pilot Number #69 +PW + 206 + MSN Tbl No (1-4) + * Clear pilotno < MSN Tbl No:1-4>
Program Pilot Number #69 + PW + 207+ MSN Tbl No (1-4) + * + Set pilotno < MSn Tbl No:1-4> <Pilot
7
Digits + * No>
MSN day-Night landing #69 +PW + 208 + MSN Tbl No (1-4) + Day
8 N.A.
Enable/Disable (0/1) + Night (0/1) + *
#69 +PW + 209 + MSN Table No. (1-4) + * +
Set MSNCLIdisp <msntbl no:1-4>
9 Outgoing MSN CLI Display Port No (001-258) + CLI display port No (001-
<port no:1-158><clidisp:1-268>
268) +*
XVII. GSM Card Features Programming
1. Base Station Programming # 69 + PW + 080 + Digits + *
( Digit :STD code of the base station of the N. A.
GSM card)
2. Programming MIC Gain #69 + 1234 + 220 + <JUN NO> + <GAIN> + set gsmmic <junno: 000-255>
* (Gain : 00-15) <micgain : 00-15>
3. Programming Speaker Gain #69 + 1234 + 221 + <JUN NO> + <GAIN> + set gsmspeaker <junno: 000-255>
* (Gain : 00-99) <speakergain : 00-99>
4. Programming Side Tone # 69 + PW + 222 + JUN No. + Side Tone + * Set gsmsdtone <junno:000-255>
Setting < sidetone: 00-15>
5. Display IMEI Number # 69 + PW + 224 + Digit <0 Display IMEI
N. A.
No. / 1 Display GSM JUN No.>
6 GSM Version Compatibility #69+ PW + 602 + 0/1 + * set gsmogpflag <0:off/1:on> <default
: off: For GSM 0.8 & CPU 1.2>
7 Call Proceed Timeout for GSM #69 +PW + Program code 631+ <Time: 5-20 Set gsmprcdt <Time : 5-20 sec>
sec> +* ( Default: 10sec)
8 Deliver Timeout for GSM #69 +PW + Program code 632+ <Time: 20-
Set gsmdlvrt <Time : 20-200 sec>
200 sec> +* ( Default: 60sec)
XVIII - GSM PRI Extension with MSN Compatibility
#69 + PW + 241 + MSN tbl No:1/2 + MSN no
1 Set MSN Length to PRI N.A.
Length (MAX 10 Digits) + *
Set MSN Junction to PRI #69 + PW + 242 + MSN Tbl no:1/2 + Jun No +
2 N.A.
Extension * + MSN No.(MAX 10 Digits) + *
Assign PRI Extension to MSN #69 + PW + 243 + Pri ext group no. + MSN
3 N.A.
Table Tbl No:1/2+ *
4 Clear MSN Table #69 + PW + 244 + MSN Tble no : 1/2+ * N.A.
Clear assigned MSN JUN to #69 + PW + 245 + MSN Tble no : 1/2+ Jun
5 N.A.
PRI Extension No +*
XIX. Restricted & denied Table Programming
#69 +PW + 121 + Tbl No ( 1-8) + * + Number Set resttbl < tblno:1-8> <entryno:1-
1 Restricted Table Programming
+ * + Number + * + .. 10><digits>
2 Clear Restricted Table #69 +PW + 122 + Tbl No ( 1-8) + * Clear resttbl < tblno:1-8>
#69 +PW + 123 + Tbl No ( 1-8) + * + Number Set denytbl < tblno:1-8> <entryno:1-
3 Denied Table Programming
+ * + Number + * + .. 10><digits>
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
4 Clear Denied Table #69 +PW + 124 + Tbl No ( 1-8) + * Clear denytbl < tblno:1-8>
XX. Abbreviated Dialing
#69 +PW + 131 + Table No ( 01-20) + * + No Set dabrtbl <tblno:1-20> < No. :1-
Abbreviated Table (00-09) + Digits + * 10> < digits>
1
Programming #69 + PW + 131 + 99 + * + No.(10-99) + Set sysabr < Sr.No : 10-89 for sys
Digits + * abr no./ 90-99 for emerg> < digits>
Assign departmental #69 +PW + 132 + Ext No. + Table No (01-20)
2 Set assabr < extno> < tblno : 1-20>
Abbreviated Table to extension +*
Clear abrtbl < 99-sys abrtbl/98-all
3 Clear Abbreviated Table #69 +PW + 133 + 98 + *
dept.abrtbl/ 1-20- specific dabrtbl>
Extended Abbreviated Table
4 # 69 + PW + 134 + No (000-499) + Digits + * set EXSysabr <0-499> < Digits >
Programming
5. Clear Extended Abbr No. #69 + PW + 135 + <000-499 / 999> + * clear EXAbrtbl <0-499 /999>
XXI. Call Metering
#69 +PW + 145 + Local Start Time (00-99) +
1 Program Bill Start Time N. A.
STD Start Time (00-99) + *
Clear / Initialize Billing
2 #69 +PW + 155 + Digit (0-3) + * N. A.
Parameters
Program Call Type to be #69 +PW + 156 + Digit ( 0- All Calls / 1- Only Set logtype <type= 0-Log all calls / 1-Log
3
logged OG Calls) + * OG calls only>
Set crsrno <call record Sr. No. : 0000-
4 Program Call Record #69 +PW + 163 + Log Sr. No. (0000-9999) + *
9999>
XXII. Billing & cost Tables
set fprpc<prpctbl:1-25><fpr:0-
9999>[<Cust#1fpc:0-
#69 + PW + 151+ PRPC Tb. No. + FPR + PR
9999ps>...uptoCust#5]
1 Program PRPC Table + * + FPC1 + PC1 + * + FPC2 + PC2 +--+*
set prpc<prpc tbl:1-25><pr:0-
(Up to FPC5 & PC5 i.e. Max Cust types (5))
9999>[<Cust#1pc:0-
9999paise>...uptoCust#5]
#69 +PW + 152 + Service Pro No (0-5) + CCT
Set cct <sp no:0-5> < cct no :1-
No (01-16) + * + Zone start Time for Zone 1 st
2 Program Call cost Table 16> [<TZ1 t ime:HHMM>
(HHMM) + PRPC Tbl for Zone1 (01-25) + * +
<prpctbl:1-25>.uptp 4 TZ>]
.. ( Max 4 time zones)
#69 +PW + 153 + Code sr. No. (01-99) + Set std <code sr. no. :1-99> <
Assigning Cost Tables to Local Code Digits (00-99) + * + CCT for SP0 ( 01- code> <CCT sp0> <CCT sp1>
3
/ STD / ISD Codes. 16) + * + CCT for SP1 (01-16) + * + .(Max. .<CCT sp5>
5 SP) (CCT :1-16)
Assigning Pulse Rate for #69 + PW + 164 + Jun no + FPR(xxxx) +
4. N. A.
Centrex Junction Line PR(xxxx)+ *+ FPC(xxxx) + PC(xxxx) + *
XXIII. Least cost Routing
#69 +PW + 072 + Service Provider ( 0-5) + * + Set junserv <Service Provider no
1 Junction service Provider Jun No. 1 + * + Jun No. 2 + * + .. : 0-5> <jun no>
Note : Do not use SP=0 for LCR Prog.
#69 +PW + 157 + Entry No (01-25) + Set LCRPr<entryno>
Prefix (X-XXXXX) + * + Local SP CH1(1-5) + <prefix 0 - XXXX><localSP1>
2 Program LCR Prefix
STD SP CH1 + Local SP CH2 + STD SP CH2 <STD SP1><localSP2>
+* <STD SP2> [SP:1-5]
#69 +PW + 160 + Entry No. (01-25 for Clear LCRPR <entryno 1- 25 or
3 Clear LCR Prefix
specific/99 for all) + * 99 for All>
#69 +PW + 158 + Code Sr. No (01-10) + SP Set lcrcode <code sr no: 1-10 >
4 Program LCR Code CH1(0-5) + SP CH2 (0-5) + LCR Code (0- <code:max 7 digits><SP Ch 1>
9999999) + * <SP Ch2> [ SP 1-5]
Clear lcrcode <code sr no:1-10 /
5 Clear LCR Code #69 +PW + 159 + Code Sr. No. + *
99 for all entries>
#69 + PW+ 165 + Entry (01-15) + Centrex
6 Set Centrex Table Length (1-6) + Serv.Prov. (1-5) + Modify Flag N.A.
(0-1) + * + Digit/s (1-99) + *
7. Clear Centrex Table #69 + PW + 166 + Entry (01-15 / 99) + * N.A.
#69 + PW+ 167 + Serv. Prov.(1-5) + strip Digit
8. Set Modify Number Table N.A.
(0-9) + Add digit (0-99999) + *
9. Clear Modify Table #69 + PW + 168 + Serv. Prov. (1-5) + * N.A.
XXIV. - Budgeting

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Set fixbud <Jun/Ext> <Day bud :
#69 +PW + 161 + Ext. No/Jun No.+ Day
1 Program Fixed Budget Rs. 0-9999> <Month Bud : Rs 0-
Budget + Month Budget + *
999999>
#69 +PW + 162 + Ext. No/Jun No.+ Day Set enhbudget <Jun/Ext> <Day
2 Program Enhanced Budget Budget + Month Budget + * bud : Rs. 0-9999> <Month Bud :
Rs 0-999999>
3. Clear Ext. / Trunk Budget N.A. Clear budget <extno/ junno>
XXV. Closed User Group
Assign CUG number to #69 +PW + 171 + CUG No (01-16) + * + Ext Set cuggrp < ext no> <CUG tbl
1
Extension No. + * + Ext No. + * + .. no: 1-16>
#69 +PW + 172 + CUG No (01-16) + * + CUG Set cugen <CUG tbl no: 1-16>
2 CUG call Enable (allow calling)
No (01-16) + * + <CUG tbl no: 1-16>
#69 +PW + 173 + CUG No (01-16) + * + CUG Set cugdis <CUG tbl no: 1-16>
3 CUG Call Disable
No (01-16) + * + <CUG tbl no: 1-16>
XXVI. CoS Prefix Table Programming
#69 +PW + 088 + CoS Prefix Digits ( max 4) Set cosprefix <prefix: max 4
1 Program CoS Prefix Table + * + CoS (1-4) + Min Digits ( 03-23) + Max digits> < CoS:1-4> < mindig:3-
Digits ( 03-23) + * 23> < mazdig : 3-23>
Initialize Default CoS Prefix
2 #69 +PW + 089 + 1234 + * Clear cosprefix
Table
XXVII. Administrator Programming
1. Set Ring Repetition Pattern # 69 + PW + 077 + Digit (5-8) + * N.A.
2. Set dial Plan # 69 + PW + 047 + Digits (0-9) + Set Dial Plan <digit 0-9>
Dial Type <1-5> + * <Dial Type 1-5>
3. Program CLI dummy digits # 69 + PW + 048 + Digits (0-5) + Prefix/Suffix Set CLIDU <Digit1> <Digit2: 0/1>
+*
4. Program CLI Ring Setting # 69 + PW + 049 + Digit ( 0 / 1) + * Set CLISEND <Digit 0/ 1>
5. Time-out for External FWD # 69 + PW + 050 + Digit (01-99) + *
Call
6. Auto Attendant Ring Time-out # 69 + PW + 051 + Digit (05-30) + *
7. Time-out for JUN-JUN # 69 + PW + 052 + Digit (01-99) + *
Transferred Call
8. Hyper/CTI Port Selection #69 + PW + 170 + Digit ( 0 COM1/1 N.A.
Not applicable from Split CPU COM2) + *
Ver. 1.8 onwards_
9 Transferred Call Recall time
# 69 + PW + 105 + Digit (15-60 ) + * set trfrecall < Time 15-60 Sec >
10 Waiting Tone & Transfer to #69+PW+ Prg.code 107 + < Digit 0 Active / set oprxfrann <Digit:1=on/ 0=off>
OPR MSG during Auto 1
Atendant Inactive > + *
11 Waiting timeout during Auto #69+PW+ Prg.code 108 + <Duration> + * set waittime <Time(sec):1-5>
Attendant after Message. Duration : 1-5 Sec.
12 Programmable Billed Ext. #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred set billext <Digit:0-X'ferring,1-
ext > + * X'ferred ext>
13 Set Dynamic STD Lock # 69 + PW + 314 + Time + * (Time = 01 to N.A.
Timeout 99 Min. )
14 Set Dynamic CoS # 69 + Pw + 315 + Digit + * N.A.
Digit = 1 : Local / 0 :
Intercom.
15 Programmable Auto Callback #69 + PW + 603 + ACBNARBT type : N.A.
on No Reply <Special = 1/ Normal = 0> + *
XXVIII. Administrator Programming( Confidential)
1 Create Backup #69 +PW + 026 + 0 + * N. A.
2 Recover Backup #69 +PW + 027 + 0 + * Set recbackup
3 Create Master Backup #69 +PW + 181 + 0 + * N. A.
4 Recover Master Backup #69 +PW + 182 + 0 + * Set recmaster
5 Set Printer Password #69 +PW + 030 + Printer PW + * N. A.
Set NEW Program Password Set progpwd <password :max 4 digits>
6 ##0 + New PW + 98 + New PW
of the System <retype password>
Set extname <extno> <name: max 20
7 Set Extension Name N.A.
characters>
8 Clear Ext Name N. A. Clear Extname < Ext No>
9 Set Hotel Name N. A. Set hotelname <word1><2> <3><4>
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NEOS PROGRAMMING MANUAL Friday 8th April 2016
Change Login PW for Hyper
10 N.A. Set newpw
Terminal
XXIX. Voice Mail Programming
1 Program Extension as # 69 + PW + 053 + Ext. No + Digit + * Set voicemail <Ext No> <digit>
VoiceMail Extensions Digit : = 0 Normal Ext ; =1 : Voicemail Port
2 Select Voice Mail Mode # 69 + PW + 054 + Digit + *
Digit : = 0 disable
N. A.
1 VM1 (Synectic)
2 VM2 (Voice Gate)
XXX - SYNApps PC Console Applications
#69 + PW + Program code 528 + 1(ACK) or
1 Set Agents Interface Mode N. A.
0(UNACK) + *
Reset Agents Login
2 #69 + PW + Program Code 529 + Agent ID + * N. A.
Password
XXXI. Hotel Version Programming
st nd
#69 +PW + 301 + 1 Floor RS Ext + * + 2 Floor Set roomserv <ext no : max 7
1 Floor-wise room Service
RS Ext + * + . ( Max 7 Floors) ext>
#69 +PW + 302 + Single Access Digit (2-7) +
Single Digit Number Access Set onedigacc <digit;2-7>
2 Department Ext. No + * + Single Access Digit (2-7)
system <ext>
+ Department Ext No + * + ..
Set roombarr <ext><digit: 0-
3 Room to Room Barring #69 +PW + 303 +Ext No + Func (0/1) + *
Disable/ 1- Enable>
4 Check-in #69 +PW + 304 + Ext No. + * Set checkin <extno>
#69 +PW + 305 + Ext No + Digit ( 0-Hyper/1-Printer)
5 Check-out Set checkout <ext>
+*
Temporary Check-in/Check- #69 +PW + 306 + Ext No + Digit ( 0-Temp Checkout Set tempinout <ext> <Digit: 0-
6
out / 1- Temp Check-in) + * checkout/ 1- Checkin>
#69 +PW + 307 + Digit ( 0-Normal DT/ 1- Msg. DT)
7 Dial Tone For Hotel Rooms N. A.
+*
Programming MoH Prior to set playmusic <digit:0=off /
8. #69+ PW + 106 + Digit ( 0 Disable /1 Enable) + *
Dial Tone Message 1=on>
Room to Room calling Set roomgrpext <Ext No>
9 #69 + PW + 308 + Ext No + * + Ext No + * +.
Groupwise (Max 15 per group)
1 Removal of Ext. from Group
#69 + PW + 309 + Ext No + * Clear roomgrpext <Ext No>
0 Calling ( Room to Room)
#69+ PW + 310 + <EXT.NO.> + * + <1: Room rent>
+ Amount (Rs xx-xxxxx.xx)+ * + <2: Food>+ Amount
Set hotelbill <Ext.no>
1 (Rs xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs
Room Bill Entry <Digit1-5>
1 xx-xxxxx.xx) +*+<4: Misc>+ Amount (Rs xx-
<Amount (Rs.xx-xxxxx.xx)>
xxxxx.xx) +* + <5: Tax>+ Amount (Rs xx-xxxxx.xx)
+*
1 Room to Room Calling - #69 + PW + 311 + Digit 1/0> + * ( Digit: 0-Disable,
set roomcall <Digit 0/1>
2 Global 1-Enable)
1 Clear Floorwise Room Clear roomserv <Floor No: 1-
#69 +PW +Program code 312 + <Floor No: 1-7> + *
3 Service Extensions 7>
1 Clear single digit Access
#69 +PW +Program code 313 + <Digit: 2-7> + * Clear onedigacc <Digit: 2-7>
4 Code

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
CARD CODES
1 EXT 8 12 BRI JUN 8
2 EXT 4 JUN 4 / JUN 4 14 - EXT 6 JUN 2
3 - E1 MASTER 15 SLT 16 Plain
4 E1 SLAVE 16 JLC 4X8
CARD CODES
5 PRI MASTER 17 GSM 4P
( Note : Digit 13 is not used )
6 PRI SLAVE 18 VOIP SIP TRUNK
7 EXT 16 (DuSlic) / SLT 16 Dx 19 VOIP TIE JUNCTION
8 JUN 8 20 VoIP Extension Card
9 BRI KTS 8
10 BRI JUN4-KTS4
22 2 Wire KTS Card (8P)
11 BRI KTS4-JUN4
CALLING PARTY NUMBER INFORMATION
TType of Number Numbering plan
1 Unknown 1 Unknown
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated NUmber 6 Private Numbering Plan
7 Reserved for Extensions

Feature Codes for Login Logout of SYNApps


Agent ID is 3 digit ranging from 100 to
199 only.
#520 + Agent ID + Agent password.
1 Agent Login Default PW for Agents login would be
1234 (Length 4 digits) and can be
changed later by the agent.

2 Agent Logout #521 + Agent ID

#522 + Agent ID + Agents old


Change Agent Login
3 Password + Agents New Password.
Password
USER CODES for VOICE MAIL Programming
Off Hook Message Alert # 673 + PW + Digit <0 OFF / 1
On/Off ON>

Message Waiting String for SYNEGTIC / Voice Gate Voicemail


Message wait (Music) ON for
#591 + Ext
Ext.
Message wait (Music) OFF
# 590 +Ext
for Ext.
In-band string for SYNECTIC Voice Mail
Call FWD on busy to VM 1 + Ext
Call FWD on No Reply /
2 + Ext
Unconditional. FWD to VM
In-band string for VOICE GATE Voice Mail
Ext. directly calling VM * 600 + Ext
Ext/JUN call FWD on Busy to
* 500 + Ext
VM
EXT./Jun call FWD on No Reply
* 501 + Ext
/ Unconditional FWD to VM

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
ANNEXURE
FEATURE CODE

Ports No. specified for Feature Code are virtual ports and has no concern with the Port No.
of the Extension generally referred to while programming MSN No. or Defining Ext. No. with
Add Port Program.

Feat Dial Feat Dial


No. Code Description No. Code Description
000 #680 Change ext.password 030 #62 Other park pickup
001 #687 Change COS 031 #610 Unconditional forwarding
002 #677 Reset COS 032 #611 Forward on busy
003 #69 System programming 033 #612 Forward on no reply
004 #65 Printing commands 034 #671 Cancel internal forward
005 #607 DOSA class 035 #613 Budget bill announcement
006 #682 Set DND 036 #64 Pick any ext
007 #670 Set forward 037 #504 MSN landing
008 #602 Set hotline 038 #505 CLI landing
009 #603 Reset hotline 039 #600 Follow me
010 #683 Set Dynamic lock 040 #1 Pickup
011 #7 Dial abbreviated no. 041 0 Local jun seize
012 #502 CLIR 042 #4 Extended abbreviated dialling
013 #8 Selective jun seize 043 9 Operator dial
014 #2 Tie seize 044 #599 Reset port
015 #3 Selective tie seize 045 #506 Display MSNCLI
016 #674 Cancel ACB 046 #511 Set external forward
017 #685 Set self alarm 047 #510 Enable external forward
018 #686 Set others alarm 048 #673 Off hook msg
019 #675 Clear self alarm 049 #591 Enable voice mail waiting
020 #676 Clear others alarm 050 #590 Disable voice mail waiting
021 #501 Call monitoring 051 #512 Mobile ext
022 #615 Temporary walkin 052 #660 Invoke multiparty conference
023 #616 Long walkin 053 #661 Start multipaty conference
024 #617 Cancel walkin 054 #662 Delete multiparty conference
025 #614 Enable walkin 055 8 STD jun seize
026 #503 Room monitoring 056 * Redial
027 ##0 Set program password 057 #663 Port dial code announcement
028 #672 Set internal DND 058 #664 Feat dial code announcement
029 #63 Park pickup

Feature codes #69, ##0 & * can not be changed.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
ANNEXURE - DIAL CODE

Port Code Type Port Code Type Port Code Type


001 202 EXT 002 203 EXT 003 204 EXT
004 205 EXT 005 206 EXT 006 207 EXT
007 208 EXT 008 209 EXT 009
010 011 012
013 014 015
016 017 000 JUN 018 001 JUN
019 002 JUN 020 003 JUN 021 004 JUN
022 005 JUN 023 006 JUN 024 007 JUN
025 026 027
: : : : : : : : :
: : : : : : : : :
: : : : : : : : :
253 254 255
256 257 200 EXT 258 Invalid
259 Invalid 260 Invalid 261 Invalid
262 Invalid 263 Invalid 264 Invalid
265 Invalid 266 Invalid 267 Invalid
268 Invalid 269 Invalid 270 Invalid
271 Invalid 272 Invalid 273 Invalid
274 Invalid 275 Invalid 276 681 EXT
277 682 EXT 278 683 EXT 279 684 EXT
280 685 EXT 281 686 EXT 282 687 EXT
283 688 EXT 284 689 EXT 285 690 EXT
286 Invalid 287 Invalid 288 Invalid
289 Invalid 290 Invalid 291 Invalid

Port No. specified for DIAL Code are the physical port of Ext / JUN as seen considering the
location of the ext. on the card and placement of the card in the system.

NOTE : If the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001
through 160. 161 & 162 being KTS ports.
Ports for Hunt Groups viz 276 285 remain constant.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
PORT DETAILS SLOT-WISE FOR DIAL CODE

Slot No. Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8

Port No.
KTS1- 129 001 017 033 049 065 081 097 113
KTS2-130 002 018 034 050 066 082 098 114
003 019 035 051 067 083 099 115
KTS1- 161 004 020 036 052 068 084 100 116
KTS2- 162 005 021 037 053 069 085 101 117
006 022 038 054 070 086 102 118
KTS1- 257 007 023 039 055 071 087 103 119
KTS2-258 008 024 040 056 072 088 104 120
009 025 041 057 073 089 105 121
010 026 042 058 074 090 106 122
011 027 043 059 075 091 107 123
012 028 044 060 076 092 108 124
013 029 045 061 077 093 109 125
014 030 046 062 078 094 110 126
015 031 047 063 079 095 111 127
016 032 048 064 080 096 112 128

Slot No. Slot 9 Slot Slot Slot 12 Slot Slot Slot Slot
10 11 13 14 15 16
Port No.
First Port 129 145 161 177 193 209 225 241
130 146 162 178 194 210 226 242

| | | | | | | |
| | | | | | | |
| | | | | | | |
V V V V V V V V

143 159 175 191 207 223 239 255


144 160 176 192 208 224 240 256
Last Port

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
CONNECTION DETAILS OF CABLES USED WITH NEOS
JUMPER SETTINGS ON ISDN BRI + KTS card

Jumper Position of Jumper Configuration

J3 KTS side Ports of connector CN2: KTS ports


J3 BRI side Ports of connector CN2: BRI ports
J4 KTS side Ports of connector CN3: KTS ports
J4 BRI side Ports of connector CN3: BRI ports

The cable colour codes for JLCC, LCC 8 and LCC 16 are as under

Port number Colour code


1 Blue-White
2 Orange White
3 Green- White
4 Brown - White
5 Gray-White
6 Blue-Red
7 Orange-Red
8 Green-Red

When connected to the card the Blue-White wires will be seen on the lower side of the card.

In case of the LCC 16 2 such cables are used. The lower connector caters to ports 1 to 8 and the upper
to ports 9 o 16.

SERIAL PORT CABLE : The serial port cable is configured as follows

9 PIN D TYPE 9 PIN D TYPE MALE


FEMALE PC SIDE PBX SIDE
1,4, 6 SHORT
7,8 SHORT
2 3
3 2
5 5
9 NC

Serial port 1 is for programming the NEOS and connecting PMS software if required. Port 2 is for
connecting to CTI applications.
The cable length should not exceed 15 meters or 50 feet.

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NEOS PROGRAMMING MANUAL Friday 8th April 2016
KEY TELEPHONE CABLE

The key telephone can be connected to the CPU as well as the Digital extension (ISDN) card. The
CPU to KTS cable is as follows

KTS Cable (CPU)

CPU CARD SIDE RJ 11 JACK ON KEY


RJ11 TELEPHONE SIDE
1 1
2 2
3 3
4 4

ISDN Cable Connection details :

ISDN/KTS CARD RJ 11 JACK ON KEY


SIDE CONNECTOR TELEPHONE SIDE
1 1
2 2
3 3
4 4
5 1
6 2
7 3
8 4
9 1
10 2
11 3
12 4
13 1
14 2
15 3
16 4

PRI STATUS INDICATIONS

LED Color Healthy Status If not indicating Healthy status


Location of LED Status Represented
LD1 OFF Card/CPU status Check Card Status ON if Faulty.

LD2 ON Operational OK
LD3 OFF LoS Loss of Signal : PRI not connected
/ Line not UP
LD4 OFF RAI Remote Alarm Indication
LD5 OFF AIS Alarm Indication Signal (End-End
link failed)
LD6 ON LAP D Link Access Procedure D

LD7 ON NETWORK CLK Clock from Service Provider not


getting received. Hence no Synch.
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LED INDICATIONS on KTS :

LED Status Indication


RED Steady On The extension/line is busy in conversation with another
number
RED Blinking Fast That line is out of service
GREEN Steady On The extension/line is connected to the key phone user
GREEN Blinking The call is ringing on the selected extension
Medium
YELLOW Blinking Slow That line is parked by user
YELLOW Blinking That call is put on hold by user
Medium
YELLOW Blinking Fast There is a call waiting/queued on that line

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