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Definition
Management is the process of organizing and maintaining an environment in which individuals
working together in groups, efficiently accomplish selected aims.
Explanation
Management is the process of reaching organization goals by working with and through the people
and other organizational sources. It involves a series of the steps to be followed in certain order with
a view to create and maintain an environment in an enterprise where the individuals working in
groups can perform their jobs with the perfect understanding, unity and efficiency. Therefore the
overall job of the manager is to create within the enterprise an environment, which facilitates the
accomplishment of the predetermined objectives.
The practice of the Management is found in every facet of human activity. It includes decision-making
and the giving of orders so that the maximum of the output could be obtained with the minimum of
input.
Problem Analysis
Problem Analysis is the logical process by which the manager narrows down a broad body of the
information during progressing towards solution. The following approach can lead to a precise
formulation of the problem itself and the steps that might lead to its solution.
Introduction
In designing an environment for effective performance of individuals working in groups, the most
essential task is to make sure that people must know what they are expected to accomplish. This is
the task of planning.
Definition
Samuel Certo says:
Planning is the systematic development of the action programmes aimed at reaching agreed
business objective by the process of analyzing, evaluating and selecting among the opportunities
which are foreseen.
Types of Plans
Introduction
Plans may be classified into different types each of which constitutes the elements of main plan itself.
They are as under:
1. Objectives
The end point of planning is objectives. It not only points out the goals towards which activities are
aimed at but also provides the foundation on which all the rest of planning are based in preparing the
objectives. The planner has to follow all those steps that are adopted by him in formulating the main
plan.
2. Policies
Policies are general statements or understandings, which guide the thinking of a manager in making
decisions in the enterprise. Policies delimit an area within which a decision is to be made and ensure
a consistent and unified thinking throughout the enterprise. As an element of the plan, policies assist
the manager in determining what must be done to ensure timely accomplishment of objectives.
3. Procedures
Procedures provide the course of action that should be followed in-order to achieve the objectives.
They provide the path through which activities are to be followed.
4. Rules
In the interest of maintaining and observing discipline in the enterprise, all the employees must be
made to observe certain rules and regulations. Rules therefore determine the restrictions and the
limitations on the individual employees and provide internal laws, which govern the discipline of the
enterprise. In preparing the rules, same step is to be followed as that in the main plan.
5. Programmes
Programs specify the time limit for different activities and for the main objectives that are to be
accomplished. In fact programs establishes the timetable of the activities that are to take place in
different departments. In preparing a program a manager considers policies, procedures and rules so
that a practicable timetable is prepared. Hence program is often called the complex of policies,
procedures and rules.
6. Budgets
As type of plan budget constitutes the elements which studies each factor i.e raw material to be
consumed, space to be covered and man and matching hours to be utilized. Budgets are the forecast
of those things, which can be counted or quantified with complete accuracy in other words it, is a
numerical statement of future activities.
7. Strategies
If the main plan of the business is prepared without taking into account, the activities of the
competitors. Consequently it is always advisable to prepare the plan in the light of the plan of
competitors and their activities. Strategies, therefore point out those aspects of the plan which when
taken into account provides information of the rivals.
Steps in Planning
In preparing the plan the following setup should be taken by the planners strictly in the sequence.
Establishing objectives
The first step in the planning is to establish or determine in the definite term the objectives. Objective
indicate basically what is to be accomplished and where the primary emphasis is to be placed and
what the police and procedures should be planning is to be the work out in the details what is to the
accomplished.
Communicatly objectives
In the designing an the environment for the effective performance of the work groups it is the
imperative that people must know what they are expected to the describe their personal business
goals it is the likely that they have no objectives at all.
Planning premises provide a background on which all the attention of the planner continuous to
provide the boundary wall with in which the attention remains diverted. Premises are the expected
environment of the plans in the plans in the operation premising then is the assessment of the future.
To a large extent the feasibility of the using any one alternative to reach organization objectives is the
determined upon which the alternation is the based.
Listing Alternation ways of the Reaching Objectives
Under this step managers should list is many available alternation as possible are the reaching the
pre-planned the objectives. In this connective the planner must reduce by the preliminary
examination the number of the alternation to those missing the most fruitful possibilities or by the
mathematically eliminating the least promising ones.
Establish Policies
Policies might be viewed as a board pathway with in which the worked moves towards on the
objectives when considering alternatives a worker can the automatically exclude those matters that
are outside the area designed as the acceptable by organization policy
Establishing Budgets
The important step to give the plans a meaning is to the number them by the converting them to the
budgets are the expression of the expected in the numerical terms. If done well budgets become a
means of the auditing to getter the various plans and also important stand against which planning
progress can be measured.
Deciding on Standards
As a final step in the planning procures. It is important for the manager to realize that the plan
performance is measured. Consequently plans should be stated in a measurable manner.
Organizing
Organization is the second fundamental function of the management and like of the planning it is of
the perspective type. That is it is related to the prepare stage and involved formulation of the effort
and establishment of framework for the proper pattern and relative position of the activities fore
undertaken. No planning succeeds unless a framework of the activities is built up to accomplish the
goal, which is contracted.
Organization is the managerial function that is the concerned with the arrangement of organizations
resources, people, material technology and finance in order to achieve organizational objectives.
The organization function of the management brings together human and physical recourses in an
orderly manner and arranges them in a Co-ordinate pattern to accomplish plan by the objectives.
Organization helps a manager to known reports and who is he to the help, to whom he reports and
who is to the reports to him, organization is a complete function, which involves
Determination of the activities to be the performed in the keeping with the objectives.
Classification of these activities in the light of their role and contribution.
Determination of the proper authority for the effective performance of the job.
Determination the relationship between each group to the make them devel understanding
and the unification.
A provision for the Co-ordination that would help on the developing a team spirit and feeling
of the joint efforts.
Being an expression of the objective to be achieved budget server as affection and dependable of the
basic or the standard against which the actual accomplishment are the evaluation and defects or the
deviation. If any are noted budget is a proper device for the controlling the activities of the business
enterprises and therefore almost all the business concerns we this the device some shape or the
another in controlling their the affairs.
Types of Budget
Budget may be classified into the five types. Which are as following.
Time to be consumed within a given future period reflects time budgets the space to be utilized
measurable in the square foot takes the shape of the space budget and material to be consumed per
unit may be expressed in the material budget similarly number of the units to be of the produced in a
given period can be classified in the production budget.
4. Cash Budget
The cash budget is a simply a forecast of the cash receipts and disbursements against which actual
the experience is the important single of the control of the business.
As inventory chart is the simply an organization chart of a unit with the managerial positions
indicated and the keyed as to the promoability of the each include.
It is an honest evaluation of the staff promoability put down in the block and white stands with
respects to the staffing function.
2. Managers who are ready for the promotion can be easily indefinite.
3. Mangers who do not performed satisfactorily are the identified and need to the training or the
replacement is the indicated.
4. Managers who are close to the retirement can be identified and preparations can be made for their
replacement.
5. The chart facilities the transfer of the manager not only to strengthen of the manager not of the
experience.
6. One can identify and prevent the boarding of the promotable people by their Immediate superiors.
7. Manger can contest subordination about their career paths and relate them to the employment
opportunities with in the company.
8. If the organization has the insufficient depth of the recruited to the cruses future supply of the
managers.
1. The Chart does not show to what posing the manager may promotable. A promoted able manager of
one department can fill the job of the vice president in another department.
2. The data shown on the chart on the chart are not sufficient to make a fair assessment of the
capabilities of the individuals.
3. Al Though the chart is the useful for the counseling subordinate. It after not the practical to the
shown the information with all employees.
5. Upper level manager may hesitate to make their charts available other upper level manager because
they may be afraid they will lose component subordinates the other organization units.
Management By Objectives
Definition
MBO can be definite as follows.
A comprehensive managerial system that integrates many key managerial activities in a systematic
manner, consciously directed towards the effective and efficient achievement of the organization and
individuals of the objectives.
MBO is a system of the setting up of the organization objectives, which then become the beginning,
middle and end of the operation. Objective monitor organization's progress and success. Departure
from the optimum path to these of the objective causes corrective action to be invited.
1. Characteristics of objectives
It explains and spells out the Specification objective I clear understandable and definite terms. The
superior Known what he expects from his subordinate manager and the letter understands what he
has to accomplish by a given a time.
3. Delegation By objectives
If the duties are assigned in term of the results becomes specific and simple it believes in the
delegations assigned.
4. Freedom to act
In the light of clear of the objective, specific goal along the work to it and the authority to the achieve
them. The subordinate manager gains freedom to act and put has best. He inactive to work and
developing faith in his own self.
5. Verifiable Results
It is the impossible to the measure achievement of objectives of the accurately stated in vague or the
general terms. Management by the objective of the expressed specific goals in verifiable and
quantifiable terms there by making measurement of performance or control easy.
6. Clear Communication
Clear communication is only established when a subordinator is given verifiable results to the action
and the authorities to achieve them. Such clear of the communication motivates the subordinate
manager to put forth his best efforts and the imagination.
7. Personal Accounting
If nature of the duties is vague but if duties of the assigned are the verifiable clear and the definite
and necessary authority delegated personal accountability become clears of the simple and easy
Management accountability possible.
9. Shared responsibilities
The superior gives his own view to the subordinate manager while setting specific goals for the
earlier. He also asks his the subordinates what the goals he can accomplish in what time and with
what recourses accomplishment of the departmental objectives, therefore becomes a shared
responsibility.
Benefits of MBO
1. Better Managing
MBO results in must improved to the managing to the ensure that the objectives are realized and it
also requires Manager to the think of the way they will be accomplish of the results the organization
and the personal they will need do so and the resources and assistance they will require.
2. Classified Organization
MBO. Assigns definite of the organization lacks along with the authority to the use organization
resources to achieve those tasks. A clearly defined MBO Program leave no question on the authority
granted to the subordinate Manager or on what is the expected from them. It forces managers to the
clearly organization roles and situation.
3. Personal Commitment
MBO encourages people to the commit themselves to their goals. No longer are people just doing
work. Following instruction and waiting for the guidance they are now individuals with clearly definite
purpose. They have had a part in actually setting their planning programs and evaluating themselves.
Weakness in MBO
MBO system has a number of the weakness and short comings:
5. Dangers of inflexibility
Managers after hesitation to allow subordinates to change objectives. Al though goals may crease to
be meaning full if they are change too often it is the some times foolish to the expect a manager to the
strive for a goal that has been made absolute by the change premises modified policies etc
1. Formal Groups
A formal group is one that exists within an organization by the virtue of the management decree to the
performance tasks that enhance the attainment of the organizational objectives. Samuel certo.
From the point of the view of the organization formal groups are generally used to the pass along and
share of the information, train people or the help make a decision. Formal group are the divided into
the two basic types, which are two of the Leonards groups.
I. Command Group
Command group are the formal groups that are outlined on the chain of the command or on the
organizational chart. In the general command group typically handle the more routine organizational
of the activities. The command group exists because of the rank relationship of the group members.
II. Task group
A task group is a group of the created by the organization to accomplish a relatively narrow range of
the purpose with in a stated or the implied horizon. Al though tasks groups are the commonly
considered to be made up of the member on the same organization level they can consist of people
from the different levels of the organization hierarchy.
2. Informal group
An informal group is one that develops out of the day to day activities inter actions and the sentiment
of the member for the purpose of the meeting their own needs.
These are not highly structured in terms of the procedure and are not formal recognized by the
management.
The manner I which we will attention to the apply our theories is always determine by the
arrangement of the values that we attribute to the people dougias Mc Gregor has given names to the
theories most often held about people and motivation. Mc Gregor calls his two groups theory X and
theory.
Theory X Manager
A manager who fits into the theory X group leans to wards an organization climate of close controls
centralize of the authorities, autocratic of the relationship and minimum participation in the decision
making process. Such manager accepts certain assumplains. Theory X assumplains according to the
Mc Gregor are.
1-The average person dislike work and will avoid it as much as possible.
2-Stemming from this, according to the theory X, most people have to be forced or the threatened by
the punishment to the make the effort necessary to accomplish of the organizational goals.
3- The average individual is basically passive and therefore prefers to be directed, rather than to
assume any risk or the responsibility. Above all the else, Security is the important.
Theory Y Manager
A theory Y Manager of operates with a different set of the assumptions regarding human motivation.
This manager feels that an effective organizational climate has looser. More genera super vision of
the greater decent realization of the authority less reliance on coercion and the control democratic
leadership, style and more of the participation in the decision process. The assumption upon which
this type of the organization climate is based includes the following.
2- Self-motivation and inherent of the satisfaction in work will be forth common in the situations
where the individual is the committed to the organizational goals. Hence, coercion is not the only
from of the influence that can be of the used to motivate.
3-Commitment is a crucial factor in the motivation and it is a function of the rewards coming from it.
5-Contrary to the stereotypes the ability to be creative and the innovation in the solution of the
organization problem is the widely, not narrowly, distributed in the population.
6- In Modern business and organizations human interlaced potentialities are just practically realize.
Concept of Theory Z
The question arises as to which management philosophy and of the organizational limitation to
produce the best results under some conditions. Theory X works best and Theory Y, works suggest
that both assumptions are correct at the different times with different people ---- thus the mandatory
different motivational approaches depending on certain variable in the organization.
Likert suggested four systems of the Management, which are explained below.
This system is the optimal approach to the leading there is the extensive of the interaction with a
high degree of the mutual trust and respect of the manager controls are the wildly self of the monition
and the producing is the excellent of the under this system subordinates are the motivates by the
such factors as the economic rewards based on a composed system of the develop through the
participation and the involvement in the goal of the setting.
The model of the Administrative of the management evolved during the early 1900s and is most
closely identified with Henry fayol a French industrialist. By 1888 he had become the managing
director of a large French mining conglomerate, which was, then on the brink of the bank ruptey.
Fayol made it a successful company again by the application of the doctrine administrative as he
called it,
Foyal developed fourteen (14) of the management principles, which become more effective through
formal training in them. These principal were the explained in a book general industrial Management
published in 1916. They are the lashed below.
3. Discipline
Members of an organization need to the respect the rules and agreement that govern the organization.
Discipline require good superior at all the levels.
4. Unity of the command
This means that only me manager should exercise authority over a group of the people. Each
employee should receive instruction about a particular operation from only one person rather than
more than one manager which may cause conflicting instruction and confusion to the result.
7. Remuneration
Compensation for the work done should be fair and affording maximum possible satisfaction to the
employee.
8. Centralization
The authority to the exercise controls over the enterprises must concentrated at the top level of the
position of the Manager should return final responsibility is to be delegated is to be determined by the
circumstance.
9. Scalar chain
It is not possible that a single manager looks after the entire work of the authority to the others to
shares his burden of the management. This establishes. Achine of the link from highest to the lowest
rank and is known as the scalar chain of the command.
10. Order
This is the principal of the organization in the arrangement of things and the people.
(a)- Material order Implies a place for the every thing and the every thing in its place.
(b)- Social order Implies right man in the right place at the right time.
11. Equity part
In, justified and fair play on the part of the managers when dealing with the subordinates.
13. Initiative
Subordinates should be given the freedom to formulate and carry out their plans. Fayol exhorts
managers to the sacrifice personal vanity in order to the permit subordinate to the exercise Initiative
so that they can fined their own ideas and come out with their latest of the talents.
14. Esclrit-De-Cores
This principal emphasizes the need for term sprit and the important of the communication in the
obtaining it. The manager should include sense of the co-operative and harmony the employee in the
interest of the organization.
Ethics in Management
Socially responsible behaviors by the manager is the usually a matter of the ethics. Ethical behavior
is the social behavior and that is consistent with the prevailing social and cultural of the norms
mores.
The words ethics is the derived from the Greek word refers to the character.
A System of the moral principals that branch of the philosophy dealing with values relating to the
human of the conduct with respect to the rightness or the wrongness or the badness of the motive
and ends of such actions fulmar.
As: The rules or standard governing the moral conduct of the members of the organization or the
management professional fulmar.
Values are the fundamental to the ethics. The process of the clarifying what constitutes human
welfare is the dynamic and is the stronger influenced by the fundamental values and change in them
over time.
Human Balance Sheet
Every organization spends time effort and money in the recruiting and trading employee. Hence
human assets and should be carried as the assets on the organization balance sheet consideration
expenses are increased in order to the recruits ad train of the employee. Resins linker is of the view
that it is the interest of an organizations to the presence its human recourses even in the days of the
recessions, firms will be wiser to be the reduce industries and even shell machinery rather than the
dispose of their most important assets than is people so that it is the best interest of an organization
to have a good staff.
Promotion from within an important policy which has been followed by many companies to the recruit
their managerial requirements under this policy the employee are the provided a strong.
Incentive to the satisfactory work of the performance More over it is the provided a reserve stocked
from which potential manager can be selected of the according to the needs of the organization.