Beruflich Dokumente
Kultur Dokumente
Details of Assessment
Student ID No:
Date:
Assessors Name
Assessment Outcome
Student Feedback:
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Date: ____/_____/_____ .
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Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve
competence when all assessment components listed under Purpose of the assessment section are Satisfactory. Your trainer will
give you feedback after the completion of each assessment. A student who is assessed as NS (Not Satisfactory) is eligible for re-
assessment.
All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.
Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with
feedback on your work within 2 weeks of the assessment due date.
Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will
be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
Please refer to the College re-assessment and re-enrolment policy for more information.
This form is to be completed by the assessor and used a final record of student competency. All student submissions
including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the
students file. Student results are not to be entered onto the Student Database unless all relevant paperwork is
completed and attached to this form.
________________
Entered onto Student Management Database
Date Initials
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Assessment
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Submission details
Students Name
Student ID
Group
Assessors Name
Assessment Date/s
The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement
must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
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Performance objective
Candidates are to demonstrate the skills and knowledge necessary to prepare for a meeting in
accordance with organisational requirements.
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Assessment description
TASK 1:
For this assessment, you will be observed preparing for, conducting and following up on one
meeting, with at least four participants. Whilst you may work with your assessor to discuss
the meeting options, it is recommended that you implement this assessment with other units
you are studying.
PREPARATION
In your preparation, you are to ensure that:
Purpose of meeting is clarified and the agenda developed in line with stated purpose
The style and structure of the meeting is appropriate to the meetings purpose
Meeting participants are identified and notified in accordance with organisational procedures
Meeting arrangements are confirmed in accordance with requirements of meeting
Meeting papers are dispatched to participants within designated timelines
You must provide your agendas to your assessor at the time of your assessment
CONDUCTING
Whilst conducting your meetings, you are to ensure that:
Meetings are chaired in accordance with organisational requirements, agreed conventions for
the type of meeting and legal and ethical requirements
Meetings are conducted to ensure they are focused and time efficient
Meeting facilitation enables participation, discussion, problem solving and resolution of issues
Minute taker is briefed on recording meeting notes in accordance with organisational
requirements and conventions for the type of meeting
FOLLOWING UP
After each meeting, you are to follow up, ensuring that:
Transcribed meeting notes are checked to ensure they reflect a true and accurate record of the
meeting and are formatted in accordance with organisational procedures and meeting
conventions
Minutes and other follow-up documentation are distributed within designated timelines and
stored in accordance with organisational requirements
Outcomes of meetings are reported as required, within designated timelines
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Satisfactory
Did the candidate:
Yes No
Ensure agenda and other meeting documentation was accurate and free
from errors.
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Satisfactory
Did the candidate:
Yes No
Participant expectations
Begin on time
COMMUNICATION SKILLS
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Satisfactory
Did the candidate:
Yes No
Make direct eye contact to create direct pathway between participants and
self (may be culturally inappropriate for some groups)
Stay impartial
COMPLETION
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Satisfactory
Did the candidate:
Yes No
Comments
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Questions
1 What is the difference between a General meeting and an Annual General meeting?
The difference between Annual general meeting and General meeting is that, AGM is the meeting
which is usually held by an organization once a year while General meeting is the meeting which can
be held even more than once when need comes. The general meetings usually make discussion of
issues which are affecting the company or organization and are dealt with while AGM deals with long
time issues in an organization.
2 What are the meeting requirements for the following types of companies?
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In a more descriptive way this are the issues which are raised
Tabled
and have been discussed in the meeting.
In general, these are the documents which are written by the secretary. In a more vivid way they
contain meeting notices which notify the given members about the upcoming meeting as well as the
agenda, it will imply that the meeting will have specific areas to make discussions about. The other
document is the report which is the submissions on various activities which are undertaken by the
business.
Explain the role of the minute taker, and the interaction undertaken before, during and
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after a meeting.
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The role of a minute taker is general is channeled to the secretary who has the sole responsibility
to take notes and thus anticipated to be having good listening skills as well as writing skills. The
nature of actively participating on the meetings discussions gives it a good art in making the
meeting a success. The minute taker should make good record and accurate information of the
meeting which are in discussion which will later be passed to the members for verification.
ALT International will be holding a meeting of team leaders on the first Wednesday of
next month. The meeting will take place in the board room at ALT Internationals head
office 133 Federal Avenue, Werribee Victoria 3030. This meeting will commence at
10:30 am and will run for 1 hour. Discussions will include Budgets, Timeliness, staff
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attendance, sales targets, and OHS.
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Agenda for ALT international meeting held on January ,2017 at the ALT international head offices,
133 federal avenue, Weribee Victoria 3030 in the boardroom from 1030 to 1130.
Call to order
The meeting was called to order by the chairperson and all the members present confirmed
attendance.
Minutes
In the meeting, budgets were discussed and changes were made on the initial budget with three
quarters of the members acknowledging the budget.
Staff attendance
In the verge of staff attendance, the members of the staff should be accounted for by the members
which implies that the present members are to be responsible. Apologies are confirmed and the
meeting from the absent members are availed.
Sales target
The sales target for the business were put into determination and all members made an agreement
to set a new target.
OHS
The health regulations were revised and this made all the confinement and the certificate of
compliance easy to obtain.
Adjournment
The meeting was adjourned by the chair person and the next meeting was announced to be
scheduled to be held Wednesday the next month.
When planning, and managing a meeting, there are a number of tasks that can, and
7 should be delegated. List the types of tasks that could fall into this category, and the
benefits associated with delegating these tasks to other staff members.
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The tasks which are to be delegated when planning a meeting have an inclusion of;
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You are to read the following case study, and prepare minutes from the information
8 provided.
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Old Spice Paper Products specializes in party products such as paper plates, serviettes, paper cups as
well as greeting cards and wrapping paper. The national office for Old Spice Paper Products is located
at 199 Tree Ave, Woodend Victoria, where both the administration and manufacturing operations are
housed. Old Spice Paper Products is managed by a board of directors who meet monthly at the
Woodend site. The members of the board are
Old Spice Paper Products held its last board meeting on 15 July at 10:30am. Seven on the eight
members were present, with an apology from Albert Brockwood. The minutes for June were received;
and it was pointed out that the guest speakers name was Robinson, not Robertson. The minutes were
then accepted, and no matters arose from the minutes.
A letter from the ATO was received notifying the company of changes to Sales Tax exemption laws.
The chair requested that the General Manager of Old Spice Paper Products write to the ATO
requesting further information regarding tax exemption laws. This information would be reported on at
the next meeting.
The HR manager reported that one staff members of the accounts department recently resigned to
take up a similar position closer to home, and Bill Jacobe from manufacturing was soon to retire after
32 years of service. The chair recognised Bills service to the company and asked that the HR
manager draft a letter on behalf of the board recognising and thanking Bill for his contribution to the
company.
The Sales & Marketing manager presented the monthly sales report which included much discussion
about the launch of a new range of party goods from Party Hearty Ltd. Party Hearty have only a small
percentage of the party goods market, and they are now making a big push into this sector through the
release of new products in supermarket chains. Their goods include a range of strong and durable
paper plates in bright florescent colors, as well as matching cups, serviettes and plastic cutlery. They
also have several special offers planned over the next two months. The board requested that the sales
team undertake further research into the impact of Party Hearty into the party goods market and asked
that this be presented at the next board meeting. A report in current performance against sales targets
was also presented at the board highlighting the companys exceptional sales results for April, May,
and June of this year.
An OHS report was tabled by the HR sub-committee, but was deferred to the next meeting to enable
more detailed consideration. A report was provided by the HR manager on negotiations for phase two
if the enterprise bargaining agreement. A motion endorsing the proposed agreement was put by Saul
Rickman and seconded by Kathering Montigo and agreed upon.
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Minutes for meeting held on 15 th July, 2015 at the national office of old
spice paper products, 199 tree Ave, Woodend Victoria from 10:30 am.
Members present
1. Albert Brockwook
Guest present
Robinson
Call to order
The meeting was officially opened by the chairperson by welcoming all the members
present and previous meeting are confirmed and signed
Minutes
A letter from the ATO was discussed and the sales tax exemption was confirmed
Reports
The human resource manager reported that one of the staff member resigned and the
chairperson ordered for a letter of recommendation for the employee.
The sales & marketing manager presented the monthly sales report. Launch of new party
goods was discussed in depth and the members agreed to have the sales team to
undertake further research. Reports on current performance against sales target were
presented.
The OHS report was tabled but was differed for the next meeting due to less details
available. The enterprise bargaining agreement was resolved
Adjournment
The meeting was adjourned and the next meeting was scheduled for 15 th August
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Describe in detail 6 points you should consider when communicating with culturally
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diverse people
The first step is a member coming up and puts forward a clear and concise proposal for a
decision to the meeting mostly done through the chair person, and thus will be referred to as
the motion.
The second step is followed with the act of another member seconding on the proposal put
forward. In many instances the second person is referred to as the seconder. As a
conformation, this is not a vote.
The chairperson then opens and gets the debate on the topic proposed, often by support and
rejection.
When the discussion flows all aspects from both sides are taken and this now becomes the
votes.
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Describe how you would sequence a meeting (when writing an agenda). Explain the
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reasons for your comments.
The most vital aspect will be to handle the agendas from the perspective of urgency as well as
the need as stipulated by the members. The need to have this is to ensure that there is no
pending aspect which is important is left out.
12 Describe the layout you would use for the following meeting types
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13 In your own words, describe how you would run a mediation meeting.
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To have success in this type of meeting, one must develop the art of patience as well as a good skill of
giving judgement. The aspect comes when one can listen to both parties give their views at a time to
avoid collusion. When such a tactic is in use then order is maintained and the meeting can be carried
out successfully.
Describe in detail the following legislation / codes of practice and how it affects
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business operations
Anti-discrimination legislation
It is the regulations which are put forward and which tend to affect the nature or rather the prevention
of business from unfair competition from each other mostly in businesses which are well established.
Ethical principles
This is the aspect which contains codes which are responsible for the nature of ensuring that business
as well as their employees work under a base rules or good conduct.
Codes of Practice
In general, this are the rules which binds the businesses to their employees when operating a business
activity majorly in an orderly manner without having a collision.
Privacy laws
This are the laws which ensure no leakage of business private entities into the public
domain.
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Copyright
this are the laws which will protect the original inventor or the original business from being
counterfeited by individuals.
This are the laws which will protect the employee from dangers and risks they are exposed to during
work. They may include healthy issues and mostly catered for by the employer.
Comments
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