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Fecha de Emisin: Ttulo:
Octubre 2011 CDN: STREAMING Y REPOSITORIO AUDIOVISUAL
Elaborado por: Revisado por: Aprobado por:
Oficina de Informtica y
Telecomunicaciones OITEL Web Magner Director Oficina de Informtica y
Telecomunicaciones OITEL
TABLA DE CONTENIDO
1. OBJETIVOS ................................................................................................................ 3
2. ALCANCE ................................................................................................................... 3
3. DEFINICIONES ........................................................................................................ 3
3.1. Canal de Streaming .............................................................................................. 3
3.2. CDN ...................................................................................................................... 3
3.3. Subcuenta............................................................................................................. 3
3.4. Codificador (encoder) ........................................................................................... 4
3.5. Repositorio audiovisual ......................................................................................... 4
3.6. Streaming ............................................................................................................. 4
4. POLTICAS Y CONDICIONES GENERALES ......................................................... 4
4.1. Normatividad General ........................................................................................... 4
4.2. Responsabilidades................................................................................................ 4
4.2.1. Usuario final ................................................................................................... 4

4.2.2. Web Manager ................................................................................................ 5
4.2.3. Soporte tcnico OITEL .................................................................................. 6
5. DIAGRAMA DE FLUJO ........................................................................................... 7
6. PROCEDIMIENTOS ................................................................................................. 8
7. PROCESOS RELACIONADOS ............................................................................. 12
DEFINITIVA La impresin y copia magntica de este documento se considera

<COPIA NO CONTROLADA>
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8. FORMATOS ........................................................................................................... 12
9. DOCUMENTOS EXTERNOS ................................................................................. 12
10. ANEXOS ............................................................................................................. 12

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1. OBJETIVOS
Proporcionar las instrucciones para solicitar y administrar subcuenta del servicio de

streaming y repositorio audiovisual.
2. ALCANCE
Este procedimiento aplica para las dependencias de la Universidad del Valle que opten
por realizar transmisiones de video streaming y/o publicar material audiovisual en las
pginas web institucionales.
3. DEFINICIONES
3.1. Canal de Streaming

Servicio de internet a travs del cual se puede hacer una transmisin, de video y/o
audio, de un evento en tiempo real. La transmisin tiene un solo emisor y puede tener
muchos receptores.
3.2. CDN
CDN: (del ingls Content Delivery Network o Content Distribuition Network) Sistema de
computadoras que contienen copias de datos, colocados en varios puntos de una red
con el fin de maximizar el ancho de banda para el acceso a los datos de clientes a
travs de la red. Para este procedimiento se usar el CDN contratado por la RUAV
(Red Universitaria de Alta Velocidad) de la cual hace parte la Universidad del Valle. La
direccin web es https://striketracker.highwinds.com/.
La RUAV ha asignado una cuenta para la Universidad del Valle la cual es administrada
por la OITEL, y sta a su vez es quien crea las subcuentas para las dependencias que
lo soliciten.
3.3. Subcuenta
espacio virtual en el CDN donde el usuario final podr contar con un repositorio de
archivos de audio y/o video con disponibilidad para ser descargados o reproducidos por
demanda, crear canales de streaming para transmisiones en vivo, ver estadsticas de

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acceso y crear otros usuarios que puedan colaborar en la administracin de la

subcuenta.
3.4. Codificador (encoder)

Programa de software que recibe una seal de video y/o audio y la codifica para que
pueda ser transmitida por internet.
3.5. Repositorio audiovisual

Espacio en disco duro virtual en el CDN donde el usuario podr guardar archivos de
video y audio con el fin de que estos puedan ser vistos, escuchados o descargados por
terceros a travs de una pgina web.
3.6. Streaming
Distribucin de audio o video por Internet. Se refiere a que se trata de una corriente
continua (sin interrupcin). El usuario puede escuchar o ver en el momento que quiera.
El streaming hace posible escuchar msica o ver videos sin necesidad de ser
descargados previamente. (Fuente: Wikipedia)
4. POLTICAS Y CONDICIONES GENERALES
4.1. Normatividad General
Acuerdo 003 del Consejo Superior de febrero 10 de 2003 Por la cual se reestructura la
Oficina de Informtica y Telecomunicaciones y se establece la Planta de Cargos
Definitiva
4.2. Responsabilidades
4.2.1. Usuario final
En general es el encargado de organizar el evento y su transmisin en vivo. Debe

tambin hacer el seguimiento a todo el proceso.

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En particular, tiene las siguientes responsabilidades:
La produccin audiovisual del evento que se va a transmitir o delegar sta en un

tercero.
Disponer de un computador para a subir la seal de streaming a internet.
Contar con un operador debidamente capacitado para manejar dicho computador y

monitorear la seal.
Disponer de los equipos, herramientas e insumos necesarios para conectarse al

punto de red suministrado por la OITEL.
Solicitar la habilitacin del punto de red con suficiente anticipacin al evento (1 mes).
Si ste ya existe, deben verificar que funcione.
Solicitar la subcuenta en el CDN con suficiente anticipacin al evento (1 mes).
Crear y probar el evento en vivo en el CDN al menos siete das hbiles antes del
evento que van a transmitir.
Enviar a la OITEL la direccin fsica (MAC) del computador con el que van a realizar
la transmisin por streaming al menos cinco das hbiles antes del evento.
Realizar las pruebas de transmisin y recepcin con la debida anticipacin (cinco

das hbiles) desde el punto que les entrega la OITEL y con los nmeros IP que la
OITEL le proporcione.
Crear y administrar la pgina web del evento.
Gestionar la divulgacin del evento ante la Oficina de Comunicaciones con

suficiente anticipacin.
Hacer seguimiento y gestin al proceso
4.2.2. Web Manager
En general es el encargado de administrar el CDN y entregar la subcuenta al usuario

final para que ste aproveche las funcionalidades de este servicio.

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En particular tiene las siguientes responsabilidades:
Asignar al usuario final una subcuenta (login y contrasea) para ingresar al CDN.
Asesorar al usuario final en el manejo de dicha subcuenta.
Entregar al usuario final el software codificador gratuito (o un enlace para

descargarlo) para hacer la transmisin del evento en vivo.
Entregar al usuario final el cdigo fuente del reproductor de streaming y video para
ser incrustado en la pgina web del evento.
En caso de ser necesario, crear un enlace desde la pgina web de la Universidad, a

la pgina del evento que se transmitir.
4.2.3. Soporte tcnico OITEL
Se encarga de habilitar el punto de red desde donde se transmitir el evento en vivo.
Administrador de red: en general se encarga de la estabilidad de la conexin a

internet.
En particular se encarga de:
Enviar los nmeros IP para conectar el PC a la red institucional desde el punto de

red en el lugar desde donde se va a transmitir el evento.
Registrar nmeros IP con el fin de asegurar estabilidad durante la transmisin.

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5. DIAGRAMA DE FLUJO
Inicio
Registrar y crear la Login

subcuenta en el CDN y contrasea
Crear evento en vivo (Live URI, server

evento) en el CDN y stream
IPs asignados
Preparar la transmisin de
para la
evento en vivo
transmisin
Realizar la transmisin de
evento en vivo Pgina web
del evento
Publicar archivos de video Se necesitan

y audio ms usuarios?
Login
y contrasea Gestionar usuarios
adicionales
Grficas y Visualizar y analizar las

estadsticas
Tablas
Fin

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6. PROCEDIMIENTOS
: Actividad de Control
6.1. CDN: Streaming y Repositorio Audiovisual
ETAPA ACTIVIDAD RESPONSABLE REGISTROS

1. Registro y A- Solicitud de creacin de subcuenta
creacin de Solicitud por escrito
subcuenta en el Usuario final dirigido al
CDN webmanager
B- Creacin de la subcuenta y configuracin Registro en CDN
de permisos
Copia de login y
contrasea en el
archivo Documento
Web manager Cuentas_streaming_
y_repositorio. del
SVN
Respuesta por correo

electrnico
C- Orientacin y envo de documentacin y Tutorial
cdigo fuente del reproductor de streaming al
Web manager
usuario final Respuesta por correo
electrnico
2. Creacin de un A- Ingresar al CDN
evento en vivo https://striketracker.highwinds.com/ y Visualizacin de la
(live event) en el loguearse en la subcuenta usando el nombre Usuario final interfaz del CDN y
CDN de usuario y contrasea asignados. sus servicios
B- Crear el evento en la opcin Live

Events Usuario final Subcuenta en el CDN

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C- Especificar nombre del evento, fecha
de inicio y fin de la transmisin, rata de
transmisin, punto de ingestin, tipo de
ingestin, nmero IP, nombre de usuario,
contrasea. Evento creado en la
Usuario final
subcuenta del CDN
Nota: el evento creado en la subcuenta del
CDN debe tener los siguientes datos
asignados: Event URI, Server, Stream Name.
3. Preparacin de A- Verificar si existe y si est habilitado un

la transmisin de punto de red en el lugar desde donde se va a Solicitud a soporte
Usuario final
un evento en vivo transmitir el evento tcnico OITEL
B- Habilitar punto de red existente

Soporte tcnico
OITEL
C- Enviar la direccin fsica (MAC) y

nmero IP del PC con el que se va a realizar
Correo electrnico
la transmisin del evento en vivo. Indicar
Usuario final dirigido a la OITEL
fecha, horario y lugar (indicando edificio y
soporte tcnico
espacio) donde se va a hacer la transmisin.
D- Si el edificio desde donde se realizar la

transmisin no es el mismo donde Correo electrnico
normalmente se conecta el PC, entonces se Administrador de red dirigido al usuario
le asignar un IP provisional para transmitir final
el evento.
E- Registrar nmeros IP con el fin de
asegurar estabilidad durante la transmisin. Administrador de red Registro en base de
datos
F- Configurar el PC con nmeros IP

recibidos. Usuario final
G- Conectarse a la red institucional en el

sitio desde donde se transmitir el evento y Usuario final
verificar navegacin en internet.
H- Instalar equipos de audio y/o video.
Usuario final

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I- Conectar equipos de audio y/o video al Seal de audio y/o
PC. Usuario final video recibida en el
PC
J- Insertar cdigo del reproductor de Pgina web del
streaming en el cdigo fuente de la pgina evento con
Usuario final
web del evento reproductor de
streaming visible
K- Configurar el cdigo del reproductor de Reproductor de
streaming insertando la URI del evento streaming
(Event URI) que se transmitir. Usuario final configurado dentro
de la pgina web del
evento
L- Instalar el software codificador en el
computador que se va a usar para transmitir Usuario final
el evento.
M- Ingresar al evento creado en la
subcuenta del CDN y tomar los datos de
Usuario final Interfaz del CDN
Servidor (Server) y nombre del canal de
streaming (Stream name).
N- Configurar el software codificador para
Software codificador
transmitir con base en los datos (Server y
Usuario final configurado para la
Stream name) del evento en vivo (Live event)
transmisin
creado en la subcuenta del CDN.
O- Conectarse y comenzar la transmisin.
Software codificador
Usuario final
transmitiendo
P- Monitorear la seal en la pgina del Seal visible y

evento y verificar estabilidad. Usuario final estable en la pgina
web del evento
Q- Gestionar visibilidad del evento en la Correo electrnico
web institucional. donde se solicita
enlace en la(s)
pgina(s)
Usuario final
institucional(es)
donde les interesa
que el evento sea
visible
4. Transmisin A- Repetir las actividades G, H, I, N, O, Seal visible y
de evento en vivo P y Q de la etapa 3. Usuario final estable en la pgina
web del evento

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5. Publicacin de A- Ingresar a la subcuenta del CDN con el
archivos de login y contrasea asignados Usuario final
video y audio
B- Ir a la seccin Content Management
Carpetas FMS y CDS
Usuario final
a la vista
C- Subir archivo(s) dependiendo de su

finalidad:
Archivos dentro del
-Dentro de FMS: si se quiere ofrecer audio
Usuario final repositorio en la
y/o video por demanda
subcuenta del CDN
-Dentro de CDS: se quiere que los usuarios
puedan descargar el archivo en sus Pcs.
D- Hacer visibles los archivos en la pgina -Para FMS:
web de la dependencia Reproductor de video
y/o audio visible en
Usuario final web
-Para CDS: enlace
para descarga visible
en web
6. Gestin A- Ingresar a la subcuenta del CDN con el
de usuarios login y contrasea asignados Usuario final
adicionales
B- Ir a la seccin Users Men de opciones y
Usuario final listado de usuarios ya
creados
C- Clic en New user y llenar los datos del Nuevo usuario
nuevo usuario. creado
Perfiles de usuarios
Usuario final
dentro de la
subcuenta
del CDN
7. Visualizacin A- Ingresar a la subcuenta del CDN con el
y anlisis de las login y contrasea asignados Usuario final
estadsticas
B- Ir a la seccin Home
Vista general de las
Usuario final
estadsticas
C- Seleccionar el tipo de estadstica y/o el
Vista particular de un
rango de fechas que desea ver y analizar.
Usuario final evento o perodo

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7. PROCESOS RELACIONADOS
Formacin
Comunicacin Institucional
8. FORMATOS
No. CDIGO DESCRIPCIN

Solicitud de cuenta de hospedaje, correo
1 F-02-MP-11-03-01 electrnico, base de datos, lista de correo y/o
CDN
9. DOCUMENTOS EXTERNOS
No. DOCUMENTO EXPEDIDO POR

StrikeTracker v1.5.1. User Guide. Highwinds CDN
1
September 2008 http://www.highwinds.com/
Gua de Uso Highwinds - Crear un
2 Asociacin RUAV
evento en Vivo
Instructivo para transmitir en formato
3 FLV utilizando el servicio de Asociacin RUAV
streaming de RUAV (Highwinds)
10. ANEXOS
StrikeTracker v1.5.1. User Guide.

Gua de Uso Highwinds - Crear un evento en Vivo
Instructivo para transmitir en formato FLV utilizando el servicio de streaming de
RUAV (Highwinds)

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CONTROL DE CAMBIOS
NMERO DESCRIPCIN FECHA

1.0 Versin inicial del manual Julio 2011
F-04-MP-12-01-02 Elaborado por: rea de Calidad y Mejoramiento

V-04-2011 Oficina de Planeacin y Desarrollo Institucional


StrikeTracker v1.5.1
User Guide
September 2008

TableofContents
1. STRIKETRACKEROVERVIEW.............................................................................................3
2. STRIKETRACKERCOMPONENTS........................................................................................4
2.1 ANALYTICS......................................................................................................................................................5
2.1.1 ANALYTICSDASHBOARDSSUMMARY.....................................................................................................5
2.1.2 ANALYTICSMEASUREMENTS..................................................................................................................5
2.1.3 CUSTOMIZABLECHARTS..........................................................................................................................6
2.1.4 ACCOUNTOVERVIEWDASHBOARD........................................................................................................7
2.1.5 MARKETINGDASHBOARD.......................................................................................................................9
2.1.6 USAGEDASHBOARD..............................................................................................................................10
2.1.7 LIVESTREAMINGDASHBOARD..............................................................................................................11
2.1.8 GLOBALDASHBOARD............................................................................................................................12
2.2 CONTENTMANAGEMENTSYSTEM(CMS)....................................................................................................13
2.2.1 CONTENTMANAGEMENTOVERVIEW...................................................................................................13
2.2.2 CMSCONFIGURATIONDIALOG.............................................................................................................15
2.2.3 CONTENTPROTECTION.........................................................................................................................15
2.2.4 ORIGINPULL..........................................................................................................................................16
2.2.5 VIRTUALHOSTING.................................................................................................................................18
2.3 LIVEEVENTADMINISTRATION.....................................................................................................................19
2.4 CUSTOMERADMINISTRATION.....................................................................................................................21
2.4.1 CUSTOMERADMINISTRATIONOVERVIEW............................................................................................21
2.5 SERVICECLASSADMINISTRATION................................................................................................................24
2.5.1 SERVICECLASSOVERVIEW....................................................................................................................24
2.6 USERADMINISTRATION...............................................................................................................................26
2.6.1 USERSECURITYSETTINGS......................................................................................................................26
2.6.2 USERSOVERVIEW..................................................................................................................................27
3. UPDATES,FEEDBACK&NEWFEATUREREQUESTS.........................................................29
2 CDN Portal User Guide
1. StrikeTrackerOverview
All account configuration settings and content management functions are managed through
StrikeTracker.ThroughStrikeTracker,customershaveaccesstothesamepowerfultoolsused
inside the customer support center for account tracking, maintenance, provisioning, and
reporting. With emphasis on userfriendly design and navigation, StrikeTracker keeps all
aspectsofcustomerCDNmanagementsimpleandfast.
ThisUserGuideprovidesyouwiththeinformationneededtogetupandrunningwithminimal
time,andexplainsalloftheadvancedfeaturesthatareexposedatvariouspointsthroughout
theinterface.
Eachaccountownercan:
Viewandtracknetworkusagewithrealtimeanalytics
Add,manage,orpurgecontentforanyCDNservice
Createliveeventpublishingpoints
Handleandtrackbillingforcustomeraccountsandsubaccounts
FullyprovisionnewcustomersandtheirCDNservicesinstantly
EachnewCDNcustomerisprovidedwithausernameandpasswordthatcanbeusedtoaccess
StrikeTrackerinthewelcomepackage.Forimmediateaccess,logintoyouraccountnowat:
http://striketracker.highwinds.com
Toarrangeaportaldemonstrationortrainingsession,orforgeneralassistance,pleasecontact
yourtechnicalconsultingteam.
2. StrikeTrackerComponents
The CDN management portal offers a comprehensive suite of selfservice tools for
administrating CDN services. Each set of tools is divided in to one or more sections or views
basedupontheareaoftheCDNthattheyadministrate.
ThischapteroftheUserGuidedescribeseachofthesesectionsindetail.Youmayreadthrough
the entire chapter to get a comprehensive overview of StrikeTrackers offerings, or jump
directly to the section that interests you if you need to quickly administrate a particularCDN
service.
2.1 Analytics
AstheCDNisbeingused,analyticsdataiscapturedconstantlyinrealtime.Thisinformationis
available for you to view in the analytics dashboards under the Home tab. In order for the
Hometabtobevisible,youruseraccountmusthavetheReportingpermissionenabled.
2.1.1 AnalyticsDashboardsSummary
Several analytics dashboards are available for you to use. Each dashboard is targeted to a
particularstyleofdataanalysis.Alistoftheavailabledashboardsispresentedbelow.
AccountOverview
GivesyousummarizedinformationaboutyourCDNaccount.

Marketing
ProvidesCDNusagedatabrokendownbyregion.

Usage
ProvidesanindepthlookatCDNusageforaparticulartimeperiod.

LiveStreaming
Shows real time usage information as soon as it is available from the CDN (typically
within 1530 seconds from the time that the information was collected, though
accountswithlowtrafficlevelscantakeupto2minutes).

Global
Usesa3DglobetodisplaythelocationsintheworldtowhichtheCDNisservingyour
content. Hits are shown by spikes projecting outward from the globe. Larger spikes
representmoretraffic,andareproportionaltooveralltrafficlevels.
2.1.2 AnalyticsMeasurements
The CDN captures a number of measurements in its analytics data points. The list below
describeseachmeasurementindetail,andshouldbereferredtoinordertobetterunderstand
theanalyticsinformationbeingpresentedinthedashboards.
ActualTransfer
TheamountofdatamovedbytheCDNduringthetimeperiodspecified.

CompletionRatio
Thenumberofbytesactuallysenttotheenduserdividedbythenumberofbytesthey
requested.Thismeasurementcanbeusedtodeterminehowoftenendusersclosetheir
browsersandstoprequestingthefilebeforethefullfileisdelivered.

TransferRate
ThespeedofdatatransferbytheCDN(inGbps,Mbps,etc).

Duration
HowmuchtimetheCDNspentdeliveringcontenttoendusers.

Hits
Thenumberofuniqueenduserrequestsduringtheselectedtimeperiod.
2.1.3 CustomizableCharts
Most of the information visualized in the analytics dashboards is done so using customizable
charts. Understanding how to use these charts will allow you to get the most out of the
analyticsdatabeingdisplayed.Acustomizablechartispresentedbelow.
Therearefivecontrolsacrossthe
top of the chart. These controls
are described below, referencing
the chart shown here in order
from left to right. Each chart
supports different customization
options. Depending on the level
of customization available, some
of these controls may not be
shown.
ProductSelector
TellsthechartwhichCDNservicetheywanttoviewanalyticsdatafor.

ChartTypeSelector
Tellthecharthowtovisualizeitself,includingarea,bar,line,pie,plot,andlistviews.

MeasurementSelector
Determineswhichmeasurementisbeingvisualized.Theavailablemeasurementsdiffer
dependingontheproductbeingdisplayed,sincenotallmeasurementsareappropriate
forallservices.Pleaseseethesectiononmeasurementformoreinformation.

Interval/TimeRangeSelector
Tellsthecharttodisplayanalyticsdataforthelast36hours,45days,or24months.

ExporttoCommaSeparatedValue(CSV)Control
Enables the user to download the analytics data as a CSV file. This file can then be
importedintoanothersoftwaretoolforfurtheranalysis,suchasMicrosoftExcel.
2.1.4 AccountOverviewDashboard
The Account Overview dashboard is the first thing a user will see when they log in to the
administrationportal.Eachitemavailableonthedashboardisdescribedindetailbelow.
UsageSummary
The Usage Summary gives the user a snapshot of their Network Usage, Storage Usage, and
StorageInUse.Thesetermsaredescribedbelow.
NetworkUsage
Total bytes transferred for each service (CDS, WMS, and FMS) since the last billing
event. For CDN, this value reports all HTTP traffic (including video progressive
download) delivered for this account. For FMS and WMS, this value reports the true
streamingtrafficdeliveredforthisaccount.

StorageUsage
Total storage used for each service since the last billing event, measured in Gigabytes
(GB).Gigabytesareaccumulateddaily,baseduponthevalueofStorageInUse.

StorageInUse
Total storage currently in use for each service measured in Gigabytes (GB). This value
reportsthestorageforallfilesstoredintheCDNforeachservice.
PercentageofTotalCDNUsagePerProductLine:Last36Hours
ThischartshowstheuserthetotalpercentageofDurationandTransferforeachservicebeing
usedontheiraccountbytheCDN.Thisgraphallowstheusertoseewherethemajorityofdata
transferanddeliverydurationistakingplaceontheiraccount,andhowthesemeasurements
compareforeachCDNservice.
ClickingontheDurationorTransfercolumninthisgraphcausestheminicharttothebottom
rightoftoshowdetailedstatisticsonanhourbyhourbasisfortheproductandmeasurement
representedbythecolumnthatwasclicked.
Top20FilesforCDS:Last36Hours
Thisgriddisplaysthetop20mostpopularfilesbeingdeliveredbytheCDSserviceoverthelast
36 hours, along with the measurements for the total number of hits and bytes transferred
duringthistime.Thefilepathforeachfileinthetop20isalsodisplayed.
CustomizableChart
AtthebottomrightoftheAccountOverviewisacustomizablechartthatcanbeusedtoview
anymeasurementfortheCDNonanyavailableserviceoverthelast36hours,45days,or24
months.
2.1.5 MarketingDashboard
TheMarketingdashboardisaccessedfromtheleftnavigationbarintheHometab.Eachitem
availableonthedashboardisdescribedindetailbelow.
Map
The map displays all the countries for which the CDN captures traffic. The user can select a
countrybyclickingonit,whichcausesthecustomizablechartstothebottomrightofthemap
todisplaydetailedanalyticsmeasurementsforthatspecificregion.Theusercanconfigurethe
service, chart type, time period, and measurement they wish to view in each of the
customizablecharts.
CDSTransferforTop20Regions:Last36Hours
Thisdatagriddisplaysthetop20regionstowhichcontentisbeingservedbytheCDSservice.In
addition to the region being served, this grid also displays the amount of transfer for that
region.
2.1.6 UsageDashboard
The Usage dashboard is accessed from the left navigation bar in the Home tab. The usage
dashboardprovidesamasterchartatthetopofthepage,withfoursmallerdetailcharts
below.

Usingthecontrolsonthemasterchart,theusercanselectwhichCDNserviceandtimeperiod
they wish to view, along with a measurement and chart type for the master chart. As the
serviceandtimeperiodonthemasterchartarechanged,thedetailchartsupdatethemselves
accordinglytodisplaythesameserviceandtimeperiod.Theusercanalsoconfigureeachdetail
charttodisplaythemeasurementandcharttypetheywishtoview.
2.1.7 LiveStreamingDashboard
TheLiveStreamingdashboardisaccessedfromtheleftnavigationbarintheHometab.

TheLiveStreamingdashboardprovidesrealtimeinformationforlivestreamingproducts.
Whenaliveeventisinprogress,theusercanwatchthisdashboardtoseeitupdateperiodically
withinformationfromtheCDN.
All of the customizable charts on this dashboard can be set to display the chart type and
measurementthattheuserisinterestedin.
2.1.8 GlobalDashboard
TheGlobaldashboardisaccessedfromtheleftnavigationbarintheHometab.
Fromthisdashboard,thesameregionaldataavailableintheMarketingdashboardisvisualized
on a threedimensional globe. Data points are represented as red beams of light emanating
fromtheglobe.Thelongerthebeamoflight,themorehitsarecomingtotheCDNfromthat
region.
Theusercancontrolthemagnification,rotationspeed,andhorizontal/verticalrotationofthe
globe using the controls at the bottom of the screen. They can also tell the globe to move
automaticallyorstaystill.Finally,theglobecanbevisualizedinfullscreenmode.
2.2 ContentManagementSystem(CMS)
StrikeTrackerprovidesfulladministrationcapabilitiesforthefilesontheCDNusingagraphical
userinterfacesimilartothatfoundonadesktopPC.Usingthisinterface,userscanseethefiles
available in the network infrastructure, and administrate them by previewing, renaming,
moving,anddeletingthemastheyseefit.
Filesupto100MBinsizecanalsobeuploadeddirectlytotheCDNviaStrikeTracker.Largerfiles
can be uploaded via FTP. Files uploaded in this fashion are instantly propagated to all CDN
POPs and are available for consumption by end users immediately. Likewise, when files are
renamedordeleted,thechangestakeeffectontheCDNrightaway.
2.2.1 ContentManagementOverview
Theuserinterfaceforthecontentmanagementsystemispresentedbelow.
UserInterfaceLayoutfortheContentManagementSection
TheCMSislaidoutwithatreebrowserontheleftandaviewingareatotheright.Abovethe
viewingareaisatoolbarcontainingbuttonstoperformcontentmanagementoperations.
TreeBrowser
Thiswindowshowsthefulltreeviewofthedirectorystructurebeingnavigatedbytheuser.The
usercanbrowsetherootdirectoriesandnesteddirectoriesthatleadtothecontentdisplayed
intheviewingarea.
ViewingArea
Thiswindowdisplaysthedirectorythatwillbeeditediftheuserperformsanyofthecontent
managementoperations.Inthiswindow,userscanselectafilesystemobject(suchasafileor
folder)toviewspecificobjectpropertiesincludingthefilesize,type,name,URLforpublishing
(bothtransparentandopaque),datecreated,anddatelastmodified.
ContentManagementOperationToolbar/Buttons
Thevariouscontentmanagementoperationbuttonsaredescribedindetailbelow.
Views
Togglesthefolderbetweendetailedandsummaryviews.

Refresh
Refreshestheviewingarea.ThisisusefultoseechangestotheCDNthatmaynothave
takenplacethroughStrikeTracker,suchasfilesbeingingestedviaFTPorOriginPull.

Home
Navigatestheviewingareatotherootfolder.

UpArrow
Navigatestheviewingareatothefolderabovethecurrentfolder.

Delete
ImmediatelypurgesthefilefromtheCDN.

NewFolder
Createsanewfolder.Theuserispromptedtoenterthenameofthenewfolder.

Rename
Usedtorenameafileorfolder.Theitemtoberenamedmustbeselected.

Upload
ThisoperationlaunchesanuploaddialogforaddingoneormorefilestotheCDN.Files
uploaded through this form are instantly propagated to all network nodes. Each file
uploadedthroughthisformmustbesmallerthan100MB.Ifuserswishtouploadfiles
largerthan100MBinsize,theycanusetheFTPprotocolusinganFTPclientofchoice.
FormoreinformationonFTPdelivery,pleasecontactyourTechnicalConsultant.
2.2.2 CMSConfigurationDialog
TheCDNmanagementportalprovidesseveralpowerfuloptionsforconfiguringobjectsonthe
CMS. These options allow you to take advantage of advanced CDN features such as Content
ProtectionandVirtualHosting.
Toaccessthesefeatures,simplyselectaFileSystemObject
(suchasaFileorFolder)andclickthePropertiesbuttonin
the Content Management Operation Toolbar. You will be
presented with a configuration dialog with several tabs
grantingyouaccesstothesefeatures.
Foreachadvancedconfigurationoption,thereisatabthat
can be accessed to set the properties for that option. The
default tab is labeled General and gives you basic
informationontheselectedFileSystemObject.
NOTE: Some features mentioned in this section are not

available to all accounts. If you do not have access to an
operation that you require, please contact your account
managementteam.
2.2.3 ContentProtection
Content Protection allows you to restrict access to content
ontheCDNusingavarietyofmethods.
Bydefault,permissionsforcontentontheCDNareinherited
from the parent Folder. This means that if you apply a
protection policy to any of the root Folders (CDS, FMS, or
WMS) it will apply automatically to all objects in any
subfolders. If you want to specify a custom policy for a
subfolder, simply uncheck the Inherit from Parent
checkboxanddefinethepoliciesthatyouwanttouse.
The various methods for protecting content are described

below. Note that multiple policies may be active on a
Folders contents at the same time to provide additional
security.
HTTPReferrerRestriction
ThispolicyonlyallowsaccesstothecontentiftheHTTPReferrer(i.e.theserverorweb
page that referred the user to the content) matches an entry in the list of URLs
specified. To apply an HTTP Referrer Restriction, simply press the Add New button
andfollowtheinstructionsinthedialogbox.RemovinganHTTPReferrerRestrictionis
justaseasy;simplyselecttheURLyouwanttoremove,andclicktheRemoveSelected
button.Supportforwildcardsisprovidedwiththismechanism.Forinstance,theURL
http://*.test.com/*willmatchanyreferrersfromthetest.comdomain.

URLSigning
ThispolicyisbaseduponapassphrasethatissharedbetweentheCDNandtheaccount
holder. The account holder indicates a field name and secret key that are used to
constructaURLoftheform[baseURLtocontent]?passPhraseField=passPhrasewhichis
thenhashedusingtheMD5algorithmtoproduceatoken.TheURListhenregenerated
followingtheform[baseURLtocontent]?authField=token.WhenthisURLispresented
to the CDN (which also knows the secret), the token is generated using the same
processthattheURLbuilderfollowed.Ifthetwotokensmatch,thentheURLbuilder
hasdemonstratedknowledgeofthesecretandthecontentisserved. Otherwise,the
CDN returns an HTTP response code of 403 Forbidden. To prevent replay attacks, an
expirationTTLisalsosupported.

HTTPBasicAuthentication
This policy requires that the client be able to supply credentials to an HTTP
challenge/responserequest.ToconfigureanHTTPBasicAuthenticationpolicy,clickthe
Settingsbuttonandfollowtheinstructionsinthedialogthatpopsup.
2.2.4 OriginPull
OriginPullallowsausertohosttheircontentoffoftheCDN
on an Origin Server. The first timethe content is requested
byaclientcominginthroughtheCDN,theCDNwillpullthe
content from the Origin Server and store it for future
requests. This strategy is convenient when CDN users have
largefiles/numbersoffilesandwanttomakesuretheymake
useoftheirstorageallocationonanasneededbasis.
Since the Origin Pull content on the Origin Server may

change over time, the user can specify policies to
automaticallycheckthecontentonaperiodicbasistoseeif
it has changed. This allows the CDN to refresh its cached
copyofthecontentwhenchangesoccur.
Finally, the Origin Pull content may also be set to expire if

CDNclientshavenotrequesteditforsometime.Ifcontent
expires,theCDNremovesit,freeingupthestorageallocation.OriginPullisdisabledbydefault.
Toenableit,clickthecheckboxlabeledEnableOriginPull.Thereareanumberofproperties
thatcanbeconfiguredforOriginPull,describedindetailbelow.
PrimaryHost
The user can specify an Origin Pull hostname, which is simply a server address or IP
addresstotheOriginServerhostingthecontent.

PrimaryUsername/Password
Some Origin Servers will be configured to require HTTP challenge/response
authentication in order to be accessed. The credentials for the Primary Host can be
specifiedinthesefields.

SecondaryHost/Username/Password
A secondary host may be provided. This host will be used by the CDN as the Origin
ServerintheeventthatthePrimaryHostisunavailable.Thesesettingsareidenticalto
the Primary Hosts settings, with the exception that they configure the values for the
SecondaryHostinstead.

ExpirationPolicy
There are several policies available to determine when the CDN should consider the
contentpulledfromtheOriginServerstale.

o Never:Thecontentneverexpires.OncethefilehasbeenpulledfromtheOrigin
Server,theCDNwillholdontoitindefinitely.

o CacheControl:TheCDNwillrespecttheHTTPcachecontrolheadersforthefile.
The content will expire according to the settings present in the cache control
headerspresentwhenthefileisinitiallypulledfromtheOriginServer.

o LastModify:Thelastmodifieddateofthefilewillbeexaminedtodetermineif
the content is stale. When this setting is used, the user must specify a time
periodafterwhichthecontentshouldexpire.

Example:thelastmodifieddateonafileissettoJanuary1st,2008.Theuserhas
specifiedanExpirationTimeof10days.TheCDNwillconsiderthecontentstale
onJanuary11th,2008andwillrequestafreshcopyatsometimeduringthatday.

o Ingest:Thetimeofingestwillbeexaminedtodetermineifthecontentisstale.
When this setting is used, the user must specify a time period after which the
contentshouldexpire.

RefreshPolicy
TheRefreshPolicydetermineshowoftentheCDNwillcheckforfreshcontentoncethe
cachedcopyofthecontenthasexpired.IfnoRefreshIntervalisspecified,theCDNwill
checkthecopyofthecontentontheOriginServerforupdatesatatimedeterminedby
theCDN(baseduponfactorssuchassystemload).

o Refresh Interval: The Refresh Interval determines how soon the CDN should
checkforfreshcontentafterthecontentexpires.

o Refresh Offset: The Refresh Offset tells the CDN to offset the period of time
specifiedintheRefreshIntervalbyacertainamount.Inthisway,itcomplements
the Refresh Interval by allowing additional variation to be introduced to the
scheduleusedbytheCDNtocheckforfreshcontent.

For example, if a Refresh Offset of 4 Hours is specified, the CDN will check for fresh
content 4 hours after the Refresh Interval time expires. When the Refresh Interval
expiresonceagain,theCDNwillwait4hoursbeforecheckingforfreshcontent.Thus,
specifyingaRefreshOffsetintroducesarollingoffsettotheRefreshIntervaltime.
2.2.5 VirtualHosting
ByusingVirtualHosting,ausercanspecifyaURLthatdeep
links in to the CDN file system to access content. This
technique can be used to create vanity domains, or to
provideapathtocontentthatisshorterthantherealpath
thatexistsontheCDN.
NOTE:InorderforVirtualHostingtoworkcorrectly,theuser
must configure a CNAME entry in the DNS record for the
domainusedastheVirtualHost.
To configure Virtual Hosting, simply check the checkbox

labeledEnableandspecifythedomainnameorIPaddress
to be used as the Virtual Host. So long as the CNAME is
correctlyconfiguredforthedomainspecified,VirtualHosting
willgointoeffectimmediately.Customersmayhostcontent
underanypaththattheychoose,withinoneoftheplatform
folders;/cds/path/to/content,forexample.Normally,thiscontentwouldbeaccessibleviathe
URLhttp://hwcdn.net/accountid/cds/path/to/content/,whereaccountidisacustomersunique
accountID.AVirtualHostfortheURLwww.mydomain.comcanbesetuptopointdirectlyto
any portion of the path; in this example, the folder named content, for instance. Users may
now access the content under the content Folder by going to http://www.mydomain.com/
directly, instead of having to use the full path to the content. For example, If a file named
movie.flvwasplacedunderthepath/cds/path/to/content/movie.flv,itcouldbeaccessedeither
bytheURLhttp://hwcdn.net/accountid/cds/path/to/content/movie.flvorbythevhostedURL
http://www.mydomain.com/movie.flv.
2.3 LiveEventAdministration
YounolongerhavetowadethroughamanualworkflowinordertoprovisionaLiveEvent;you
candosoinstantlyonyourowntimeusingasimplesuiteofLiveEventadministrationtools.
TheLiveEventviewisdisplayedbelow.
UserInterfaceLayoutfortheLiveEventSection
TheLiveEventuserinterfaceconsistsofaviewselectorontheleftwithaviewingareaonthe
right. Above the viewing area is a toolbar containing buttons for performing Live Event
administrationoperations.
ViewSelector
The View Selector is used to switch between several views of the Live Event information
availablefortheaccountbeingdisplayed.Toselectaview,theusercaneitherselecttheradio
button for the desired view type or cycle through the views in a set order by pressing the
ViewsbuttoninthetoolbarabovetheViewingArea.
ViewingArea
ThisareashowsdetailsfortheLiveEventsunderthisaccountorganizedaccordingtotheview
selectedintheViewSelector.ToinitiateaLiveEventoperation,suchasDelete,theuserfirst
selects the target Live Event by clicking on the row, card, or icon (based upon the view type
beingused)representingtheLiveEventtheywishtoperformtheoperationagainst.Theuser
then presses the button in the toolbar related to the operation they wish to perform, and
followstheinstructionsinthedialogwindowthatappears.
SpecialListViewforLiveEvents
LiveEventsareprovisionedagainstURLsthatusuallyneedtobetakenfromStrikeTrackerand
copy/pastedtoothersoftwareapplicationsusedforpublishingandingestinglivecontent.Once
intheListview,simplyrollyourmousepointerovertheLiveEventthatcontainstheURLyou
wishtocopy.ACopybuttonwillappeartotheleftoftheURL.Clickingthisbuttonwillcopy
theURLtoyourclipboardsothatyoucanpasteitintoanotherapplication.Whennothovering
overtheLiveEvent,thisCopybuttonhidesitselfsothatasmuchofthefullURLaspossibleis
visible.
LiveEventOperationToolbar/Buttons
UsingthebuttonsavailableinthetoolbarabovetheViewingArea,userscancreatenewLive
Eventsanddeleteexistingones.
NewLiveEvent
Using this operation causes a dialog to appear, guiding you through the Live Event
creation process. Following completion of this process, the Live Event will become
availableontheCDNatthetimespecifiedintheconfiguration.

Delete
Use this operation to delete a Live Event. This operation cannot be undone, so as a
safeguard the user will be prompted to confirm the deletion before it is executed.
Followingexecutionofthisoperation,theLiveEventisremovedimmediatelyfromthe
CDN.
2.4 CustomerAdministration
The CDN management portal can be used to instantly provision new customer accounts and
administrate existing accounts on the CDN. Whenever a new customer is created using
StrikeTracker,theiraccountsareenabledimmediately.
2.4.1 CustomerAdministrationOverview
TheCustomerAdministrationviewisshownbelow.
UserInterfaceLayoutfortheCustomerAdministrationSection
The Customer Administration user interface consists of a view selector on the left with a
viewing area on the right. Above the viewing area is a toolbar containing buttons for
performingCustomeradministrationoperations.
ViewSelector
The View Selector is used to switch between several views of the Customer information
available for the account being displayed. These views are specialized to different functions,
suchasviewingCDNusageforeachCustomerordeterminingbillingbalances.
TheCustomerViewingAreacanbeorganizedinanumberofways.Theusercaneitherselect
theradiobuttonforthedesiredviewtypeorcyclethroughtheviewsbypressingtheViews
buttoninthetoolbarabovetheViewingArea.
SummaryCardsViewandByNameView
Showcustomersorganizedbytheircontactinformationandcompanyname.

ByAccountBalance
ThisviewshowsCustomerssortedindescendingorderbytheircurrentbalancedue.
NOTE:ThebillablebalancesarecountedindependentlyperCustomeruntilabillingevent
isinitiatedforthatCustomer,suchastheoneperformedusingthe"BillNow"button.

ByNetworkUsage
Thisviewshowsbytestransferred,priceperGB,andtotaltransferbalanceforeachCDN
service.

ByStorageUsage
Thisviewshowsthestorageused,priceperunit,andtotalstoragebalanceforeachCDN
service.

Icons
Displayscustomersusinganicon.

Tiles
Displayseachcustomerbynameusingatileformat.
ViewingArea
ThisareashowsdetailsfortheCustomersunderthisaccountorganizedaccordingtotheview
selectedintheViewSelector.ToinitiateaCustomeroperation,suchasBillNoworPayBill,
theuserfirstselectsthetargetCustomerbyclickingontherow,card,oricon(baseduponthe
viewtypebeingused)representingtheCustomertheywishtoperformtheoperationagainst.
Theuserthenpressesthebuttoninthetoolbarrelatedtotheoperationtheywishtoperform,
andfollowstheinstructionsinthedialogwindowthatappears.Customerinformationcanbe
updatedbydoubleclickingonanyCustomer.Theuserispresentedwithaneditdialogandmay
makechangesaccordingly.
CustomerOperationToolbar/Buttons
Using the buttons available in the toolbar above the Viewing Area, users can set up sub
accounts, administrate Customer information for existing subaccounts, perform billing
operations,andrevokeaccesstoCDNservices.
Views
TogglestheCustomerViewingAreathroughtheviewoptionslistedintheViewSelector.
SeethesectionontheViewSelectorformoreinformation.

Delete
ThisoperationremovesacustomeraccountfromtheCDN.Thisoperationmustbeused
with care, since it cannot be undone once performed. As a safeguard, the user is
promptedtoconfirmthisoperationbeforeitisexecuted.

NewCustomer
ClickingthisbuttonopensadialogthatallowstheusertocreateanewCustomer.After
theCustomerhasbeencreated,StrikeTrackerautomaticallyprovisionsallCDNservices
for this new subaccount. The new subaccount can be accessed using the credentials
suppliedduringtheprovisioningprocess.

BillNow
This operation is used to bill the Customer's outstanding balance. At the user's
discretion,eithertheentireoutstandingbalanceorjustthebalancethroughaspecific
datecanbebilled.

PayBill
Using this feature, a user can enter a payment received from the Customer into the
balance tracking system. The amount entered is subtracted from the Customer's
balance only. The billable fields will continue to accrue for new services until a new
billingeventisinitiatedusingthe"BillNow"operation.

ToggleStatus
Customer accounts exist in one of two statuses: "active" or "suspended". Using this
operation, the user can toggle the Customer's status between these two states.
Suspended Customers are immediately revoked of CDN delivery services until their
statusisreinstatedas"active".
2.5 ServiceClassAdministration
TheServiceClassviewispresentedbelow.
2.5.1 ServiceClassOverview
ServiceClassesareresellerdefinedpricingpackagesforCDNservices.EachServiceClasssetsa
perunitpriceforGigabytesofdatatransferredonthenetworkandGigabytesofdatastoredon
thenetwork.CustomersareassignedaServiceClasswhentheiraccountiscreated.Thedesign
of Service Classes is extremely flexible to accommodate almost any billing model. Two best
practices are advocated with regard to Service Class creation. In the first approach, resellers
define one Service Class for each customer, allowing full customization of pricing for that
specificcustomersneeds.Thesecondapproachisatieredmodelwhereeachcustomerisput
intooneoptionfrom asetofServiceClasstierssuchasPlatinum,Gold,orSilver.Ofcourse,
resellers can mix and match their Service Class designations based upon their own individual
pricingstrategy.
After logging in, each reseller customer will see a balance that is calculated using their CDN
usageaccordingtothepricingunitsintheServiceClasstowhichtheyareassigned.
UserInterfaceLayoutfortheServiceClassSection
TheServiceClassuserinterfaceconsistsofaviewselectorontheleftwithaviewingareaonthe
right. Above the viewing area is a toolbar containing buttons for performing Service Class
administrationoperations.
ViewSelector
The View Selector is used to switch between several views of the Service Class information
availablefortheaccountbeingdisplayed.ServiceClassescanbeviewedassummarycards,by
name,asicons,orastiles.
ViewingArea
This area shows details for the Service Classes under this account organized according to the
viewselectedintheViewSelector.ToinitiateaServiceClassoperation,suchasDelete,the
userfirstselectsthetargetServiceClassbyclickingontherow,card,oricon(baseduponthe
view type being used) representing the Service Class they wish to perform the operation
against.Theuserthenpressesthebuttoninthetoolbarrelatedtotheoperationtheywishto
perform, and follows the instructions in the dialog window that appears. Service Class
informationcanbeupdatedbydoubleclickingonanyServiceClass.
ServiceClassOperationToolbar/Buttons
Using the buttons available in the toolbar above the Viewing Area, users can set up Service
Classes, administrate pricing for existing Service Classes, and delete Service Classes from the
CDN.
Views
TogglestheServiceClassviewareathroughtheviewoptionslistedintheViewSelector.

Delete
Removes a Service Class from the system. This operation cannot be undone. As a
safeguard,theuserispromptedtoconfirmthedeleteoperationbeforeitisexecuted.

NOTE:ServiceClassesthatareassignedtoanactivecustomercannotbedeleted.

CreateNewServiceClass
This operation can be used to add new Service Class pricing package options. Each
ServiceClasscanbecustomizedwithspecificpricingforeachCDNtransferandstorage
service.Pricingisenteredperunit(GBtransferredfornetworktransferorperGBstored
forCDNstorage).
2.6 UserAdministration
WhilethemanagementportalmakesadministrationoftheCDNeasyenoughforonepersonto
do by themselves, many times organizations will distribute responsibilities amongst several
users.Tomeettheseneeds,StrikeTrackermakesitpossibletocreatemultipleusersandtogive
themasmuchoraslittleaccessasrequiredtoperformtheirjobfunction.
2.6.1 UserSecuritySettings
By default, the first user associated with StrikeTracker (the administrative user) is given full
permissionstothesystem.Theadministratorcanthenopttocreateadditionaluseraccounts.
These users can also be given full system access, or their access can be restricted to a more
restrictivesetofprivileges.
There are a number of access levels available, listed below. For each permission there is the
optiontosettheprivilegeasRead,Edit,orNone.UserswithReadpermissionscanonly
view the information, while those with Edit can make changes. Users with a permission of
NoneareunabletoaccesstheinformationinStrikeTrackerforeitherviewingorediting.
Reporting
With this permission the user has access to reporting information, such as CDN
analytics.

Content
UserswiththispermissioncanviewandeditcontentintheCMS.

User
Gives access to the Users tab, allowing users to view and/or change settings and
informationforotherusers.

Billing
Users with this permission can perform activities such as viewing billable totals and
processingbillingeventsforsubaccounts.
Access levels can be set when creating a userinitially, or at a later time byediting their user
accountsettings.
2.6.2 UsersOverview
TheUsersviewispresentedbelow.
UserInterfaceLayoutfortheUsersSection
The Users interface consists of a view selector on the left with a viewing area on the right.
Above the viewing area is a toolbar containing buttons for performing User administration
operations.
ViewSelector
TheViewSelectorisusedtoswitchbetweenseveralviewsoftheUserinformationavailablefor
theaccountbeingdisplayed.Userscanbeviewedassummarycards,byname,bypermissions,
asicons,orastiles.
ViewingArea
This area shows details for the Users under this account organized according to the view
selectedintheViewSelector.
To initiate a User operation, such as Toggle Status, the user first selects the target User by
clickingontherow,card,oricon(basedupontheviewtypebeingused)representingtheUser
they wish to perform the operation against. The user then presses the button in the toolbar
related to the operation they wish to perform, and follows the instructions in the dialog
windowthatappears.
UserinformationcanbeupdatedbydoubleclickingonanyUser.Theuserispresentedwithan
edit dialog and may make changes accordingly. Changes take effect immediately, although
somepermissionchangesrequiretheUsertologoutofStrikeTrackerandbackinagainbefore
thenewpermissionsettingstakeeffect.
UserOperationToolbar/Buttons
Using the buttons available in the toolbar above the Viewing Area, users may perform the
followingoperations.
Views
CyclesthecustomerViewingAreathroughtheviewoptionslistedintheViewSelector.
SeetheViewSelectorsectionformoreinformationonspecificviewtypes.

Delete
This operation removes a customer from the system. As a safeguard, the user is
promptedtoconfirmthisoperationbeforeitisexecutedsinceitcannotbeundone.

NewUser
ClicktocreateanewUserforthisaccount.Adialogwillwalkyouthroughtheprocess
for creating the new User. Upon completion, the new User is created on the CDN
instantly,andcanbeginusingStrikeTrackerimmediately.

ToggleStatus
ThisoperationtogglesaUser'sstatusbetweenActiveandSuspended.

3. Updates,Feedback&NewFeatureRequests
ThemanagementportalisprovidedtogiveresellersaflexibleportalformanagingCDNservices
in a wide range of environments and media verticals. Our design goal is to optimize your
productivitywithfeaturesthatarepowerful,yetsimpletouse.Werebringingthenetworkto
yousoyoucanhavetotalcontrolovertheCDN.
StrikeTracker will continue to evolve the way resellers operate by providing the richest CDN
administration tools in the industry. As a result, user feedback is an important aspect in the
development of StrikeTracker. Users are encouraged to take an active role in the ongoing
developmentofStrikeTrackerbyprovidingcomments,suggestions,andrequests.Ifyouhave
comments,concerns,orfeaturerequests,pleasecontactyouraccountmanagementteam.
Gua de Uso
Streaming Highwinds
CREAR UN EVENTO EN VIVO (Canal de Streaming)
ASOCIACIN RUAV
Paso 1
Ingresar a:
https://striketracker.highwinds.com/
Escriba el nombre de usuario y clave que le fueron asignados.

Se ingresa a la pgina de administracin del servicio
2. Crear un nuevo punto de montaje (Live Event):
Clic en New Live Event

3. Le damos un nombre al evento.
Marcamos la fecha de inicio y fin de la transmisin.
Si va a hacer una transmisin indefinida (por ejemplo, una emisora) marque

Stream indefinitely.
En Bitrate lo cambiamos por 800 para que admita en unj futuro mejor calidad
de streaming.
Clic en Next.
4. En closest Ingest Point se recomienda establecer Dallas
El tipo de seal de entrada es Push
En Push settings hay que dar los datos de la red IP que origina. Si se transmite
desde la red de la Universidad del Valle, se debe marcar los dos primeros
nmeros del IP la Institucin: 200 y 26. Los dos restantes se dejan en cero (0).
Para transmisiones desde otras redes debe consultar el IP. Se recomienda

consultar en http://www.whatismyip.com/
De todas maneras, slo se deben escribir los dos nmeros del IP.
Se admite como rango mximo un /16 como en el ejemplo
Usuario y Clave para la seal de transmisin
Al darle click en Next queda listo nuestro punto de transmisin:

Instructivo para transmitir en
formato FLV utilizando el servicio de streaming de RUAV
(Highwinds)
(adaptacin para Universidad del Valle: Fernando Prieto)

Los datos del canal de streaming se deben tomar del evento
que usted cre en la subcuenta de CDN que se le asign.
Los puede ver en la opcin Live eventos.
Los datos que debe tomar en cuenta para la transmisin son

Event URI, Server y Stream Name.
Para transmitir en FLV descargue desde
www.adobe.com el Flash Media Encoder, software
gratuito de Adobe (requiere registro).
Abrimos el programa
En las opciones de codificacin:
En Video:
Preset corresponde a los parmetros
predeterminados, podemos transmitir con VP6 o H264 a
distintas velocidades (depende del pblico objetivo). Con
300kbps la visualizacin es bastante aceptable y el
consumo de ancho de banda es menor.
Device se refiere al dispositivo de captura de video.
FrameRate es la tasa por defecto de fotogramas.
Input Size es el tamao por defecto de entrada.
En Audio:
Device se refiere al dispositivo de captura de audio. Format
es el formato de emisin, por defecto en mp3
Channels si la fuente es estreo o monofnica
SampleRate es la tasa de muestreo (por defecto
22050 Hz)
BitRate es la tasa de tratamiento del audio (48 Kbps por
defecto)
El Panel de Opciones de Salida (Output)
Para enviar hacia el servidor de Flash tomamos los datos del

perfil del evento tal como aparecen en el CDN.
En FMS URL pegamos la direccin que aparece como Server.

En Stream pegamos la direccion que aprece como Stream
name.
El Panel de Opciones Metadatos nos permite editar la
informacin del flujo
Regresamos a la vista Output y damos click en

Connect.
Si aparece la opcin Disconnect, significa que nos
hemos conectado exitosamente al servidor FMS. Si
aparece un mensaje de error significa que el puerto
1935 se encuentra bloqueado en nuestra red.
Clic en Connect
Una vez conectado le aparece as:
Para iniciar de click en Start

Si es exitoso debera estar transmitiendo y mostrando las
estadsticas de conexin:
Configuracin del cdigo web
Para poder ver la transmisin en su pgina web debe insertar

las siguientes lneas en el cdigo fuente de su documento
html:
------------------------------------------------------------------


<object width="320" height="240" classid="clsid:D27CDB6E-AE6D-11cf-96B8-

444553540000" id="single1" name="single1">
<param name="movie" value="http://hwcdn.net/c7h2p8f8/cds/RUAV/player.swf" >
<param name="allowfullscreen" value="true" >
<param name="allowscriptaccess" value="always" >
<param name="wmode" value="transparent" >
<param name="flashvars"
value="file=AQUI_VA_LA_URI_DE_SU_EVENTO_EN_VIVO&autostart=true&type=highwind
s" >
<embed width="320" height="240" id="single2" name="single2"
src="http://hwcdn.net/c7h2p8f8/cds/RUAV/player.swf" bgcolor="#000000"
allowscriptaccess="always" allowfullscreen="true"
flashvars="file=AQUI_VA_LA_URI_DE_SU_EVENTO_EN_VIVO&autostart=true&type=high
winds" >
</object>

Tal como se indica en el cdigo, donde dice

AQUI_VA_LA_URI_DE_SU_EVENTO_EN_VIVO debe insertarse la direccin
de marcada como Event URI:
Es decir, para nuestro ejemplo, el cdigo fuente del

reproductor de vide debe quedar de la siguiente manera:
<object width="320" height="240" classid="clsid:D27CDB6E-AE6D-11cf-96B8-

444553540000" id="single1" name="single1">
<param name="movie" value="http://hwcdn.net/c7h2p8f8/cds/RUAV/player.swf" >
<param name="allowfullscreen" value="true" >
<param name="allowscriptaccess" value="always" >
<param name="wmode" value="transparent" >
<param name="flashvars" value="file=http://hwcdn.net/v4b5q4r7/fls/2532053-
evento_demo.smil&autostart=true&type=highwinds" >
<embed width="320" height="240" id="single2" name="single2"
src="http://hwcdn.net/c7h2p8f8/cds/RUAV/player.swf" bgcolor="#000000"
allowscriptaccess="always" allowfullscreen="true"
flashvars="file=http://hwcdn.net/v4b5q4r7/fls/2532053-
evento_demo.smil&autostart=true&type=highwinds" >
</object>
Despus de publicar podr ver la seal de video
insertado en su pgina web:

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Cdigo: Versin:

Manual de MP-11-04-02 1.0

3.1. Canal de Streaming .............................................................................................. 3

3.2. CDN ...................................................................................................................... 3

3.4. Codificador (encoder) ........................................................................................... 4

3.5. Repositorio audiovisual ......................................................................................... 4

3.6. Streaming ............................................................................................................. 4

4. POLTICAS Y CONDICIONES GENERALES ......................................................... 4

4.1. Normatividad General ........................................................................................... 4

4.2.1. Usuario final ................................................................................................... 4

7. PROCESOS RELACIONADOS ............................................................................. 12

DEFINITIVA La impresin y copia magntica de este documento se considera

9. DOCUMENTOS EXTERNOS ................................................................................. 12

10. ANEXOS ............................................................................................................. 12

DEFINITIVA La impresin y copia magntica de este documento se considera

Proporcionar las instrucciones para solicitar y administrar subcuenta del servicio de

3.1. Canal de Streaming

DEFINITIVA La impresin y copia magntica de este documento se considera

acceso y crear otros usuarios que puedan colaborar en la administracin de la

3.4. Codificador (encoder)

3.5. Repositorio audiovisual

4. POLTICAS Y CONDICIONES GENERALES

4.1. Normatividad General

4.2.1. Usuario final

En general es el encargado de organizar el evento y su transmisin en vivo. Debe

DEFINITIVA La impresin y copia magntica de este documento se considera

En particular, tiene las siguientes responsabilidades:

La produccin audiovisual del evento que se va a transmitir o delegar sta en un

Disponer de un computador para a subir la seal de streaming a internet.

Contar con un operador debidamente capacitado para manejar dicho computador y

Disponer de los equipos, herramientas e insumos necesarios para conectarse al

Solicitar la subcuenta en el CDN con suficiente anticipacin al evento (1 mes).

Realizar las pruebas de transmisin y recepcin con la debida anticipacin (cinco

Crear y administrar la pgina web del evento.

Gestionar la divulgacin del evento ante la Oficina de Comunicaciones con

Hacer seguimiento y gestin al proceso

4.2.2. Web Manager

En general es el encargado de administrar el CDN y entregar la subcuenta al usuario

DEFINITIVA La impresin y copia magntica de este documento se considera

En particular tiene las siguientes responsabilidades:

Asesorar al usuario final en el manejo de dicha subcuenta.

Entregar al usuario final el software codificador gratuito (o un enlace para

En caso de ser necesario, crear un enlace desde la pgina web de la Universidad, a

4.2.3. Soporte tcnico OITEL

Se encarga de habilitar el punto de red desde donde se transmitir el evento en vivo.

Administrador de red: en general se encarga de la estabilidad de la conexin a

En particular se encarga de:

Enviar los nmeros IP para conectar el PC a la red institucional desde el punto de

Registrar nmeros IP con el fin de asegurar estabilidad durante la transmisin.

DEFINITIVA La impresin y copia magntica de este documento se considera

Registrar y crear la Login

Crear evento en vivo (Live URI, server

Publicar archivos de video Se necesitan

Grficas y Visualizar y analizar las

DEFINITIVA La impresin y copia magntica de este documento se considera

6.1. CDN: Streaming y Repositorio Audiovisual

ETAPA ACTIVIDAD RESPONSABLE REGISTROS

Respuesta por correo

B- Crear el evento en la opcin Live

DEFINITIVA La impresin y copia magntica de este documento se considera

ETAPA ACTIVIDAD RESPONSABLE REGISTROS

3. Preparacin de A- Verificar si existe y si est habilitado un

B- Habilitar punto de red existente