FLIR | Raymarine Customer Portal

Warranty Registration

September 2016 Version 1.1

 Warranty Registration

Onboard warranty registrations

Critical step that must be completed to ensure the end users onboard warranty
Used by the portal to validate warranty claims
You will have access to look-up warranty registrations

Product registration on behalf of a customer via the no-install option

Registering customer product for upgrade to 3 years warranty

Pdf version of the document is emailed to customer

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 2
 Warranty Registration

Create a new notification

See previously submitted notifications

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 3
 Warranty Registration
On-board installation

Yes
Onboard warranty registrations
3 years on-board warranty (for
applicable product)

No
Product registration on behalf of a
customer
Upgrade to 3 years warranty (on
applicable product)

Customer email address

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 4
 Installed Product

Add Line without invoice/order number

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 5
 Add Line with Invoice / Order Number

Click Search button to bring up all product invoiced within 35 days or use search criteria

Choose correct serial number if multiple parts

Can register any product, but only product eligible for on-board / additional year warranty will be honoured

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 6
 Save or Submit

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 7
 Warranty Document
Can print warranty document for
customer

Pdf version of the document is

emailed to customer

Can re- print warranty document

for customer at any time
Account -> warranty
registrations

Can register additional product

to the boat
A new document will be
created

Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 8
Proprietary - Company Confidential 2016 FLIR Systems Inc. Information and equipment described herein
may require US Government authorization for export purposes. Diversion contrary to US law is prohibited. 9