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Printed:01June2017
Thedatashownonyourstatementwascorrectatthetimeofprinting.
Pleasereadthroughtheentriesonyourstatement.Ifyouthinksomethingisincorrect,pleasecontactuson03453000000straightaway
andwe'llcheckitforyou.
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6/1/2017 LloydsBankPrintFriendlyStatement
UsefulInformation
CheckingYourStatements
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andwewillcheckitforyou.Theearlieryoucontactusregardingadisputedentry,themorewemaybeabletodo.Forexampleifyou
haveapersonalaccount,wemaynotbeabletorefundyouifyoutellusmorethan13monthsafterthedateofthepayment.Takecare
whenstoringordisposingofinformationaboutyouraccounts
Interestrates
YoucanfindouttheinterestratesthatwehaveusedtocalculatetheinterestyouhaveearnedorbeenpaidbyclickingtheFindoutmore
aboutourinterestratesandchargeslinkunderyouronlinestatement,byvisitingwww.lloydsbank.com,oryourlocalbranchorbycalling
ourinterestratelineon08453000032(8am9pmMondayFridayand9am5pmSaturdaySunday).
Disputeresolution
Ifyouhaveaproblemwithyouragreement,pleasetrytoresolveitwithusinthefirstinstance.Ifyouarenothappywiththewayinwhich
wehandledyourcomplaintortheresult,youmaybeabletocomplaintotheFinancialOmbudsmanService.Ifyoudonottakeupyour
problemwithusfirstyouwillnotbeentitledtocomplaintotheOmbudsman.WecanprovidedetailsofhowtocontacttheOmbudsman.
PersonalDebitandCashpointCardCharges
Wheneveryouuseyourcardtowithdrawcashormakeapaymentincurrenciesotherthaninsterling,theamountisconvertedtosterling
onthedayitisprocessedbyVisa,usingtheirstandardexchangeratethatday.Wealsoincludeaforeignexchangefeeof2.99%.
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day(pleasenotethismightvaryfromtherateappliedtoyourpayment).
PleasecheckourBankingChargesguide,visitlloydsbank.com,calluson03453000000orvisitanyLloydsBankBranchfortheother
chargesthatapply.
LloydsBankplcRegisteredOffice:25GreshamStreet,LondonEC2V7HN.RegisteredinEnglandandWalesNo:2065.Authorisedbythe
PrudentialRegulationAuthorityandregulatedbytheFinancialConductAuthorityandthePrudentialRegulationAuthority,under
registrationnumber119278.
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