Effective Team Meetings

March 6th, 7th, & 8th, 2017

March 7th, 8th, 9th, & 10th, 2017

Microsoft
Human Resource Divison
 Who We Are
Alexis Rocha Jennifer Prange
HR Director, Microsoft Communications
Consultant, Edelman

Paolo Mazza Fortune Aweh

Communications Communications
Consultant, Edelman Consultant, Edelman

NEEDS ASSESSMENT INSIGHTS

57% 20%
Considered moving to
Reported 4-6 hours of
our competitors in the
lost worktime
last month

45%
Premature Turnover
$15 million
Potential revenue lost from
Ashley Furniture client due
caused by lack of to disorganized team
upward mobility

Estimated loss of $33 million annually

2
 Needs Assessment
Insights Cont.
1. Missing deadlines:
There was a company-wide website error
which had our network down during peak
periods of an entire business day.
When the system was down, 57% of all Mi-
crosoft employees reported that they had
lost, on average 4-6 hours of work.
2. Loss of top-performing employees to
competition:
20% of our employees agreed that they
would consider migrating to one of our
competitors if given the opportunity.
3. Premature turnover of new employees:
Employees in focus groups agreed that
when they first brought on board at Mic-
rosoft, they had a difficult time adjusting
because management was never present
and were presented with opportunities for
upward mobility.
4. Loss of Ashley Furniture Client:
52% of employees felt they did not give
their all in a project involving a client in the
past 3 months due to exhaustion and lack
of time.
Loss of $15 million client.
Digital Literacy Innovation and Growth
Global Accessibility Diversity and Inclusion
Digital Literacy:
By teaching and assessing basic computer concepts and
skills to people so that they can use computer technology
in everyday life to develop new social and economic op-
portunities for themselves, their families, and their com-
munities.
Innovation and Growth:
This innovation imperative means supporting or-
ganizational performance by contributing to rev-
enue growth or delivering new efficiencies to be
more competitive across your business.
Global Accessibility:
Accessibility enables people of all abilities to realize
their full potential. Microsoft creates technology that
is accessible to people around the world of all ages
and abilities.
Diversity and Inclusion:
With over 20 years of committed diversity and inclusion
efforts, weve learned that diversity is not a finite goal; it
is a journey that requires constant self-assessment and
recommitment.
3
 Our Strategy
Day 1 Day 2 Day 3
Workshop 1: Workshop 3: Workshop 5:
Planning before Functional roles Meeting action &
a meeting in meetings follow-through

Lunch Lunch R&R:

break break Recap and
Reflection
Workshop 2: Workshop 4:
Meeting Participating in Final words and
selection meetings departure

Important things to
SUCCESS MEASURED
consider during workshop 1: 90 Days:
Managers trained their employees will receive a survey
First step when deciding whether or not to to complete, managers will be observed and interviewed.
have a meeting
1. Do I need outside input to make progress? 6 Months:
Firm will complete a new needs assessment with similar
2. Does moving forward require a real-time
criteria
conversation?
3. Does this necessitate a face-to-face meet- 12 Months:
ing? Good results are praised and negative results are noted
4. What other medium could I use? and revisited

How media richness theory impacts which

mediums to incorporate in your message.

Consider alternative forms of technology that

best correlates with the message at hand.

Use of managers personal experiences and

responses during scenario simulation.