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IT JOBSEEKER

NAME REMOVED

IT Director / Head of Technology with a background in B2B, B2C, professional services, banking, financial, SME, corporate,
and commercial markets. Highly commercially-aware, with broad IT experience.
PRINCE2 & ITIL qualified, with strong experience of introduction of best practice methods & frameworks.
Strong experience of change management, strategy definition, technology roadmaps, collaborative IT services, governance,
risk management, PMO functions, project delivery, budgetary controls, system migration, IT upgrades & new technology roll-
out, delivering added business value through the use of IT.

COMPANY NAME BLOCKED


TECHNICAL DIRECTOR JAN 2009 – FEB 2010

Responsible for all aspects of IT management, including systems, infrastructure, applications & support, delivering mission-
critical services to 150+ staff across 5 offices in the EMEA & US, revenues of £5.4m+
• Appointed to senior IT role following a significant $5m+ venture capital investment in business transformation
• Focused on driving business value and business agility through adoption of enhanced solutions & architecture
• Definition of strategic IT vision for the business and technology roadmaps, aligning IT with business objectives
• Management of stakeholder relationships and expectations, including establishing collaborative IT governance
• Leadership, management and motivation of a multi-functional team of up to 10+ staff, including staff coaching
• 3rd party, supplier & vendor management, driving efficiency savings and measuring service performance & KPIs
• Full IT departmental leadership and management, including controlling annual CAPEX & OPEX budgets for IT
• Direct management of both on-shore and off-shore IT development facilities, delivering value-for-money IT/IS
• Established a PMO function and project methodology for the business, supporting introduction of technologies
• Successfully delivered the IT and infrastructure to underpin rapid business expansion in the UK, Ireland & USA
• Championed a programme of continual service improvement, delivering cost reductions & improved cost control
• Developed business cases, proposals and business benefit analysis for the adoption of emerging IT technologies
• Championed the use of Cloud technologies for business-line applications and infrastructure services

COMPANY NAME REMOVED (IT SERVICE PROVIDER)


TECHNICAL MANAGER APR 2008 – DEC 2008

Responsible for all aspects of IT project management, working on a top-level contract within (MAJOR BANK) customer

• Appointed as Technical Manager to lead turnaround of three major MS Windows transformation projects
• Focused on supporting a programme with scope to reduce the IT estate of 15,000 Windows servers to 10,000
• Project planning, analysis, development, implementation & project resource deployment management activities
• Championed the adoption of virtualisation and storage consolidation technologies, reducing ongoing IT/IS costs
• Managed storage consolidation assets, including two campus sites and two data centre facilities & environments
• Led implementation of a pilot internet-based remote access system, designed to provide secure access to staff
• Change management & service transformation for application consolidation assets, deploying pilot to 5000+ users

COMPANY NAME REMOVED (MAJOR BANK)


TECHNICAL ARCHITECT / PROJECT MANAGER MAR 2001 – MAR 2008

Responsible for all acting as Technical Design Authority for the introduction of new technologies & solutions

• Appointed on an IT contract basis to deliver architecture and service delivery of an internet-based, utility platform
• Focused on definition of technical roadmaps for Windows server-based IT solutions & virtualisation technologies
• Design and deployment of solutions, fit-for-purpose and aligned to meet the cost & service needs of the business
• Worked closely with Business Relationship Managers & Application Owners, defining requirements for IT projects
• Led implementation of a highly-fault tolerant cross-asset application delivery platform for a network of 5000+ staff
• Led data centre migration of product assets, in addition to managing product DR planning and business continuity
• Transformed business satisfaction through executive stakeholder management & improved supplier management

COMPANY NAME REMOVED


HEAD OF TECHNOLOGY JUN 1999 – MAR 2001

Responsible for all aspects of IT / technology management, including systems, infrastructure and support

• Appointed as Head of Technology to lead implementation of streamlined systems, processes and IT technologies
• Focused on deployment of solutions to support remote delivery of lab environments, e-learning and home working
• Instrumental in establishing business as a ‘preferred’ IBM partner for middleware solutions in the financial sector
• Leadership, management & motivation of a team of 4+ IT staff, with a total headcount of 60+ staff based globally
• Established all IT systems, standards, policies and IT governance for the business, supporting long-term growth
• Successfully conducted in-depth due-diligence process for the acquisition of a complimentary IT service company

COMPANY NAME REMOVED (INVESTMENT BANK)


TECHNICAL PROJECT MANAGER JUN 1998 - FEB 1999

Responsible for all aspects of IT project management, including technology upgrade and systems migration

• Appointed to lead the deployment of a Windows platform to front office operations in London, NY, HK & Singapore
• Focused on the delivery a Microsoft distributed architecture & hardware refresh initiative across Barclays Capital
• Project planning, analysis, development, implementation and project resource deployment management activities
• Effective management of local service transformation teams for the duration of the IT refresh and IT deployment
• Led the implementation of a defined standard environment for Windows NT 4.0, in New York, Tokyo and London

EARLY CAREER DETAILS INCLUDE


• Technical Architect (Contract) – (Bank)
• Product Support Consultant (Contract) – (Large software firm)
• Consultant (Contract) – (Bank)
• Systems Analyst, (Investmant bank)
• Technical Service Analyst – (Bank)

EDUCATION & QUALIFICATIONS


• Professional Member of The Chartered Institute of IT
• MBA Masters in Business Administration – Open University (Currently completing)
• BSc in Computation – University of Manchester
• PRINCE2 Certified
• ITIL v.3 Foundation Qualified
• Various in-house & external training programmes

KEY SKILLS, EXPERIENCE AND BUSINESS CAPABILITIES


• IT Departmental Management and Leadership Capabilities
• Staff Management and Team Development Management
• P&L, CAPEX & OPEX Budgetary Management / Departmental Budgets
• Business Architecture, Infrastructure and Applications
• Onshore & Offshore Development / Outsourcing / provision of development & test environment on Public Cloud
• Design and architecture of Software Design and Architecture Patterns, N-tier Architecture and Development
• Management of Agile Software Development, Test Driven Development, Feature Driven Development
• Management and architecture of Cloud, multi-tenancy, service-oriented infrastructures, application consolidation
• IT Operational Incident Management, Problem Management & Trouble Shooting
• PMO Project Management Office Facilities and Project Delivery
• Change Management and Service Transition Management
• Data Centre Management & Migration of Product Assets
• Technology Evaluation, Selection and Business Cases
• 3rd Parties, Stakeholders, Vendors and Suppliers
• Disaster Recovery, Business Continuity & IT/IS Security

ADDITIONAL INFORMATION
• British Citizen, Full UK Driving Licence
• Excellent references are available upon request
• Interests include reading, snowboarding, photography and music