TOPIC: A STUDY ON DEALERS PERCEPTION TOWARDS CRYSTAL

ALUMINUM PRODUCT PVT LTD.

Name of the Dealer : __________________________

Name of the shop : __________________________

Address : __________________________

1.How long you have been in this field?

a) less than 1 year b) 1-3 year

c) 3-5 year d) above 5 year

2. whether the company conducts any dealers promotional program?

a) yes b) no

3) what type of promotional scheme are offered by the company?

A) yes no)

If yes, specify the type of promotional scheme.

4) the company provide excellent margin to its dealers?

a) strongly agree b) agree

c) neutral c) dis agree

5) please, rate your satisfaction level with respect to the pricing of crystal aluminum

products compared to another brand.

a) highly satisfied b) satisfied

c) neutral d) dis satisfied

6) crystal provides the accurate supply to the dealers?

a) strongly agree b) agree

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 c) neutral d) dis agree

7) the promotional activities provided by crystal motivated you in making repeat purchase?

a) strongly agree b) agree

c) neutral d) dis agree

8Are you satisfied wi). th the quality of crystal product?

(a) Highly satisfied (b) satisfied

(c) moderately satisfied (d) dissatisfied

9) Are you satisfied with the promotional tool and activities offered by the company?

a) strongly agree b) agree

c) neutral d) dis agree

10) what are the payment modes offered by the company?

a) ready cash b) credit c) cheque d) others

11) After delivery the time given for making the payment?

a) below 1 month b) 1to3 month

c) 3 to 6 month d) above 6 month

12) Are you satisfied with the payment mode offered by the company?

a) highly satisfied b) satisfied

c) neutral d) dis satisfied

13) what is your motive of being a dealer of this company?

a) quality b) price

c) service d) brand image

14) Are you satisfied with the availability /supply of crystal aluminum products?

a) highly satisfied b) satisfied

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 c) neutral d) dis satisfied

15) does the company replace their damaged products(packaging)

a) yes b )no

16) Rank the factors that has motivated you to take up crystal aluminum product
dealership

a) High margin

b) Good response rate

c) Free transport facilities

d) Brand image

e) Company relationship

17) Dou you face any problem in delivery and purchase of the company?

a) yes b) no

18) Do you suggest crystal product to other dealers?

a) yes b) no

19) what is your overall opinion about crystal aluminum products?

A) excellent b) good

c) average d) poor

20) suggestions if any.

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