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Definition :
According to Dredge and Croswhite (1986, p.2) there are two important components in the
creation of effective communication. The first component is the ability to understand the
message (ability) that is the ability to listen to the sound or see the action, the ability to
process messages, and store them in memory. The second component is the ability to respond
to the message (expression) is the ability to choose the right word or action, the ability to
compose words and actions into messages that can be understood. (1982, p.164) describes the
distinguishable communication in receptive communication skills and expressive
communication skills. The ability of receptive communication with the child's ability to
understand and understand. Receptive communication skills in the form of gestures, actions
and body language. While the ability of expressive communication is the ability of a child in
answering or expressing thoughts and feelings. The ability of expressive communication is
usually in verbal form.
UNDERSTANDING
Sedangkan disaat komunikasi melalui mata dengan mata maka mewajibkan mengatur
tinggi rendahnya nada dan tetap menatap lawan berbicara, dan juga mengatur jeda kata dan
menampilkan ekspresi wajah dengan pas sehingga dapat menimbulkan suasana komunikasi
yang nyaman dan tidak terkesan terburu buru