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Interview Tips:

Think like a Pro & Ask questions like a Boss.

Stage 1 : Empathize

Our next step in Empathizing is conducting interviews. How we develop our questions and plan ahead of time will directly impact the quality of the information we learn. DON’T GO IN WITHOUT A PLAN!!

Here are some tips from the professionals:

1. Start with GENERALquestions about hobbies, passions, etc. to get things

started. This will help make both of you comfortable.

2. Always ask OPEN ENDED questions, not “yes/no” questions

“Tell me what you think

“Why do you think

3. Ask REFLECTIONquestions:

“What were some of the unexpected challenges/benefits?”

“How has this experience impacted your life?”

4. Ask questions that CONFIRMwhat you may ALREADY KNOW. They may not volunteer

the information you are looking for if you don’t ask for it!

5. Ask about FEELINGS:

“How do you feel about

“What was it like to do

“Why do you do what you do

“What motivates you

6. Trick them into getting the sound bite you want:

If you want them to say “This was the most important event in my life,”

then ask “was this the most important event in your life?” Then if they

answer yes, you can write “ his/her life.”

said this was the most important event in

7. Always close with “IS THERE ANYTHING ELSE YOU’D LIKE TO ADD?”

IQW: Interview Question Worksheet

Interview:

Which interview is this?

Objective:

What is your objective in this interview? A clear objective will help you develop your questions to achieve your goal.

Potential Contacts:

Questions:

Start with your opening questions and “funnel down” to your meaty questions. You want to guide them gently from simple, general questions to the questions that attack the heart of your issue.

(Expert,

​Victim​
​Victim​

, Advocate, Opposer)

A good objective statement might be something like: “To

find out Find out how

’s

most difficult obstacle.” or “To started to become a problem”

To find out how they learned english and what difficulties they faced doing so

You should have at least 3 potential contacts to start.

Name:​ Eloisa Cutler
Name:​
Eloisa
Cutler

Phone:

Email:

Position:

Address:

Name:​ Jose Hernandez
Name:​
Jose
Hernandez

Phone: (619) 952-6348 Email:

Position:

afigueroa2018@hightechhigh.org

Andres’

Address: 2137 Julian Avenue, San Diego, CA

Grandpa

Name: Hieke

Phone:

Position:

Email:

Address:

List your questions here

When did you move to America?

When and how did you start learning English?

How effectively were you able to communicate when you first moved?

What language are you more comfortable speaking?

Did you have any specific experiences where you had trouble communicating or had a miscommunication?

Did you find it easy or difficult to learn English when you were in your native country and in America

How do you feel about your experiences immigrating and learning English

What supports did you have to learn English,

what did you do individually and what systems did you use?

RememberALWAYS CLOSE with this question:

“Is there anything else you’d like to add?

Interview:

Which interview is this?

Objective:

What is your objective in this interview? A clear objective will help you develop your questions to achieve your goal.

Potential Contacts:

(

, Victim, Advocate, Opposer)( ​

A good objective statement might be something like: “To

find out Find out how

’s

most difficult obstacle.” or “To started to become a problem”

I want to find out more about makes it important. What makes it more difficult for adults? How big is this issue?

You should have at least 3 potential contacts to start.

Name:Tony

Phone:

Carnerie

Email:

Position:MED in TESOL,

Address:

 
Name:​ ​ James Perren
Name:​ ​
James
Perren

Phone: 866 825-5426 Email: jperren@alliant.edu Address:

Position:

TESOL

 

Associate

Questions: Start with your opening questions and “funnel down” to your meaty questions. You want

Questions:

Start with your opening questions and “funnel down” to your meaty questions. You want to guide them gently from simple, general questions to the questions that attack the heart of your issue.

Professor

 
Name:​ Jin-Suk Byun
Name:​
Jin-Suk
Byun

Position:

Phone:

Email: jbyun@alliant.edu Address:

TESOL

Assistant

Professor

List your questions here

What made you interested in this field?

(If you know) Why is it harder for Adults to learn languages?

What are some of the strategies used to help adults learn languages

Do you think all people in America should learn english?

From your experience what works the best?

Can you tell a us a story or experience you’ve had with a student that was memorable?

What makes access/ Availability to ESL important?

What do you think could help change the experiences people in our country have while trying to learn english? What do you think should be improved about the current system for people trying to learn English?

RememberALWAYS CLOSE with this question:

“Is there anything else you’d like to add?

Interview:

(Expert, Victim, Advocate

, Opposer)

Which interview is this?

Objective:

What is your objective in this interview? A clear objective will help you develop your questions to achieve your goal.

Potential Contacts:

Questions:

Start with your opening questions and “funnel down” to your meaty questions. You want to guide them gently from simple, general questions to the questions that attack the heart of your issue.

to the questions that attack the heart of your issue. A good objective statement might be

A good objective statement might be something like: “To

find out Find out how

’s

most difficult obstacle.” or “To started to become a problem”

Why this issue is important & why they chose to help it

You should have at least 3 potential contacts to start.

Name:Glenn Evans Position: HTHI ELL Coordinator

Phone:

Address:

Name:Ian

Phone:

Reifowitz

Email:

Position:

Address:

Professor, author, editor

Name: United We Dream Position: An organization to stand up for and help immigrants

Phone:

Email:

Address:

List your questions here

What made you interested in this field?

How accessible are ESL classes to adults?

In your experience what is the hardest for teen and adult language learners?

How important is access to ESL for immigrants in America?

Can you tell a story about a story or experience you’ve had with a student that was memorable?

What do you think could help these people in America to learn English?

What do you think is the most important thing for those people to know/ have access to?

Do you think all people in America need to learn English?

RememberALWAYS CLOSE with this question:

“Is there anything else you’d like to add?

Interview:

Which interview is this?

Objective:

What is your objective in this interview? A clear objective will help you develop your questions to achieve your goal.

Potential Contacts:

Name: Angelito Chicano Phone:858 201 8442 Email:lchicano@gmail.com Address:?

(Expert, Victim, Advocate, ​ Opposer ​ )

(Expert, Victim, Advocate, Opposer

)

A good objective statement might be something like: “To

find out Find out how

’s

most difficult obstacle.” or “To started to become a problem”

To understand their perspective and how we can use it to provide a better solution

You should have at least 3 potential contacts to start.

Name:

Michael

Phone:

Hobbes

 

Email: michael.hobbes.bln@gmail.com

Position:

Address:

journalist

Name: ​ Gabriel Nash
Name: ​
Gabriel
Nash

Phone: 858-444-7291 Email: gabrielnash365@gmail.com Address: 8654 anrol ave.

Position:

Kiley’s dad

 

Name:Cherial

Phone: 6198467434

Questions: Start with your opening questions and “funnel down” to your meaty questions. You want

Questions:

Start with your opening questions and “funnel down” to your meaty questions. You want to guide them gently from simple, general questions to the questions that attack the heart of your issue.

Position:

Email:

Lillies nana

Address:

List your questions here

Do you speak a second language?

What do you think about immigrants?

What are your opinions on services and welfare being given to immigrants? Why?

Should immigrants be required to speak English?

How do you feel about immigration?

Do you think we should offer esl classes for immigrants?

Have you had any experiences that impact what you think?

RememberALWAYS CLOSE with this question:

“Is there anything else you’d like to add?

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