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A STUDY OF HR ROLL IN PAYROLL

IN

EME TECHNOLOGIES,MOHALI

A PROJECT REPORT SUBMITTED TO IN PARTIAL FULFILMENT OF THE


REQUIREMENT FOR THE AWARD OF THE DEGREE MBA.

By

UNDER THE GUIDANCE OF

Of

A PROJECT REPORT

Submitted to the

DEPARTMENT OF MANAGEMENT STUDIES

JUNE 2017

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CERTIFICATE

Under my guidance and supervision. To the best of my knowledge and belief


the work presently was not been submitted earlier for degree of Master of
Business Administration or any other degree or diploma.

Date: - / /
Place: -

SIGNATURE

2
DECLARATION

I undersigned (MBA-II) here by state that this research


report entitled EME Technologies,
Mohali with special reference to EME Technologies,
Mohali is genuine and bonafied work prepared by me
under the guidance of . The empirical findings in this
report are based on data collected by myself. The matter
presented in this report is not copied from any source.

I understand that, any such copy is liable for punishment in


any way the institute authorities deem to be fit.

Place :

Date : (SIGNATURE)

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ACKNOWLEDGEMENT

This research project bears the imprint of many persons cooperation & it
gives me great pleasure to egress my heartiest gratitude towards them.

First of all I would like to own my sincere gratitude to the honorable


for giving me an opportunity to undergo this summer training and project work.

I am deeply thankful to for her constant encouragement, unending support


and valuable guidance.

I sincerely thank the Management of EME Technologies, Mohali for


giving me an opportunity to work on this project & providing with all the
necessary information.

I am sincerely thankful to & Staff Members of EME Technologies


for their wholehearted support & help during my training period.

Lastly I would like to convey my reverential salutations to my parents


and friends for their unending support.

Date: / /

Place:

(Research Student)

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CHAPTER CONTENTS PAGE NO.

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I. Introduction

1.1 Introduction 7
1.2 Need of the study 8
1.3 Objectives 8
1.4 Limitations of the study 9
Research Methodology
1.5 Research Design 10
1.6 Sampling Design 11
1.7 Data Collection 12

II. Review of literature

2.1 Review of literature 14

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III. Company profile

Analysis and 29
IV. Interpretations

Findingand Suggestions 49
V.

VI. Conclusion 54

Appendix
Bibliography 55
Interview Question 56

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CHAPTER I

INTRODUCTION

CHAPTER 1

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INTRODUCTION

Effective software systems contain two basic systems operating in conjunction: an evaluation
system and a feedback system. The main aim of the evaluation system is to (if any). This gap
is the shortfall that occurs when performance does not meet the standard set by the
organization as acceptable.The main aim of the feedback system is to inform the employee
about the quality of the software provided by the organisation. (However, the information
flow is not exclusively one way. The Technology team also receives feedback from the
employee about software problems, etc.)One of the best ways to appreciate the purposes of
performance appraisal is to look at it from the different viewpoints of the main stakeholders:
the employee and the organization.

Employee Viewpoint

From the employee viewpoint, the purpose of software used to calculate payroll process in
four-fold:

(1) Tell me what you want me to do

(2) Tell me how well I have done it with software used in the organisation

(3) Help me improve my software skills

(4) Reward me for doing well.

Organizational Viewpoint

From the organization's viewpoint, one of the most important reasons for having a
software is to establish and uphold the principle of accountability.

For decades it has been known to researchers that one of the chief causes of
organizational failure is "non-alignment of responsibility and accountability." Non-alignment
occurs where employees are given responsibilities and duties, but are not held accountable for
the way in which those responsibilities and duties are performed. What typically happens is
that several individuals or work units appear to have overlapping roles. The overlap allows -
indeed actively encourages - each individual or business unit to "pass the buck" to the others.
Ultimately, in the severely non-aligned system, no one is accountable for anything. In this
event, the principle of accountability breaks down completely. Organizational failure is the
only possible outcome
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In cases where the non-alignment is not so severe, the organization may continue to function,
albeit inefficiently. Like a poorly made or badly tuned engine, the non-aligned organization
may run, but it will be sluggish, costly and unreliable. One of the principal aims of
performance appraisal is to make people accountable. The objective is to align responsibility
and accountability at every organizational level.

NEED FOR THE STUDY:

The following are the needs to do the research at EME TECHNOLOGY,MOHALI.

1. There is no such research work was carried before.


2. The management was in the position to know whether the existing software system used is
effective or not.
3. To measure the satisfaction level of the employees using the software.
4. To get suggestions from the employees for further improvement in existing software system.
5. To contribute to the growth of the organization.

OBJECTIVES

PRIMARY

To know the roll of HR in payroll and the payroll softwares used in the organization.

SECONDARY

To understand the HR roll in Payroll.

To review the effectiveness of the Payroll process of Talent Pro.

To find about the softwares used in Payroll process and satisfactory level of employees
using this softwares .

To analysis whether these softwares are user friendly.

To suggest the Latest Softwares in achieving organizational objective.

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LIMITATIONS OF THIS STUDY

1. The respondent attitude did not allow me to get their true feelings.

2. Most of the respondent feared to give their name.

3. Most of the employees were busy with their tight work and they dont want to be disturbed.

4. Employees are very limited and duration is limited.

RESEARCH METHODOLOGY

RESEARCH DESIGN:

A research design is the arrangement of conditions for collection and analysis of data in a
manner that aims to combine relevance to the research purpose with economy in procedure.

EXPLORATORY RESEARCH:

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Exploratory research focuses on collecting data using an unstructured format
or informal procedures to capture data and to interpret them. It is often used to classify the
problems or opportunities and it is not intended to provide conclusive information from
which a particular course of action can be determined.

SAMPLING DESIGN:

A sample design is a definite plan for obtaining a sample from a given population

POPULATION:

The employees of TALENTPRO will constitute the entire population. Here the entire
population is considered for my study because the population is limited.

3.3 DATA COLLECTION:

Data is recorded measure of phenomena. While deciding about the method of data collection,
the researcher should keep in the mind about two types of data. They are, Primary Data and
Secondary Data.

Primary data

Primary data represent the first hand raw data that have been specifically collected for the
current research problem. Primary data are raw, unprocessed and yet to receive any type of
meaningful interpretation. Sources of primary data tend to be the output of conducting some
type of exploratory, descriptive or casual research.
DATA COLLECTION:

OBSERVATION, INTERVIEW

Directness of the observation


Based on the directness of observation, it can be grouped as direct or indirect. Direct
observation happens when the observer is physically present and monitors while the event is
taking place. This is highly flexible as the observer can decide what to observe, how much
time to spent on observation of an aspect, when to shift focus etc. The observer may feel

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bored or frustrated by constantly being on the watch and may tend to loose focus. This might
reduce the accuracy and completeness of the observation. Another weakness is that the
observer may be overloaded when the events takes place quickly which cannot be kept track
of or recorded.

Secondary data
The secondary data is the historical data previously collected and assembled for some
other research problem. Secondary data can be usually gathered at faster and economical
manner than the primary data. However the data may not fit in the researchers information
need. The secondary data can be obtained form the libraries, website, published as well as
unpublished documents etc.,

Sampling methodology and procedure

Non-probability sampling the research finding cannot be generalized and the


sampling error cannot be assessed. The findings are limited to the sample, which provided the
original raw data. However non-probability sampling may be the only choice in case where
the population cannot be ascertained.

SAMPLING TECHNIQUE:

PURPOSIVE SAMPLING

A purposive sample is a non-representative subset of some larger population, and is


constructed to serve a very specific need or purpose. A researcher may have a specific group
in mind, such as high level business executives. It may not be possible to specify the
population -- they would not all be known, and access will be difficult. The researcher will
attempt to zero in on the target group, interviewing whomever is available

Sample size

The sample size for the given project is 50.

Period of study

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The study period taken for this project is 4 month.

Tools Used

Simple average

Chi square test

One sample run test

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CHAPTER II
Review of Literature

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MAJOR DUTIES OF HR:

Ensures timely and accurate preparation of all Institution payroll operations and works
closely with the Human Resources Office to ensure that payroll actions are in conformance
with employment and benefits practices and accounting procedures.

Oversees preparation of all federal and state payroll tax reports, including quarterly
and year-end returns; determines taxability of non-wage payments and serves as in-house
contact for technical tax compliance issues, including tax liabilities of foreign nationals.

Interprets Institution employment policies and government regulations in connection


with payroll activities and makes recommendations on modifications to senior management
as appropriate.

Handles federal and state agency audits and maintains close contact with ITI and
other regulatory agencies to ensure that the Institution has accurate information and is in
compliance.

Maintains all payroll records, reports, computations and audits, including periodic
internal audit tests of labor utilization; works closely with internal and external auditors to
ensure compliance with relevant tax laws and government regulations.

Interfaces routinely with Human Resources on employee benefits issues (deductions,


retirement payments, etc.) to ensure timely and accurate processing.

Works closely with Management Information Systems on developing payroll


applications that ensure internal controls and facilitate the implementation and maintenance
of payroll and HR master files.

Provides periodic analysis of payroll and disbursement records to ensure that


adjustments are in accord with management's criteria.

Supervises Payroll Office staff and operations; provides on-going assistance to


Institution employees in tax-related payroll matters.

Participates in business re-engineering activities to support the establishment and


integration of electronic information processes and principles at the Institution.

Performs other related duties as the supervisor may deem necessary.


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Payroll Methodology

SAP-source is a software-Talent payroll service provider which can take best of the

available software to suite client need.

We can use any payroll software with strong methodical service orientation.

To believe sensitive activity like payroll service is more important than the tool used.

Execution Objective
To build methodical & service oriented approach in execution of Payroll as it is a
sensitive activity and needs to be executed,
Timely & consistently
Correctly to the last detail
To Fulfill statutory obligations/compliances
To give complete picture every month to management and employee
Supportively & predictably
Methodical structured approach to payroll outsourcing
To help us Assess, Analyze and to Build solid execution
Four Stages
Analysis stage documenting the details gathered.
Transition stage - preparation
Pilot stage verification
Production stage
Stage-I: Analysis
Understand client business
Alignment of outsourcing strategy with the corporate strategy
Assess requirement
Review environment
Confirm viability
Identification of an outsourcing champion
Establishment of clear timelines around the
outsourcing initiative

Stage-II : Transition
Team mobilization (technology & domain)
Training in tools and procedures if required
Hand-over of responsibility to our team
Establishing necessary set-up
Stage III : Pilot
Data collection and entry in the D/B
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One time data
Company & employee
Monthly data
Data in between the months
Data validation with the client
Verify per the checklist, if we have received the monthly data in complete
Enter the data in the salary processing software
Data entry validation
Verify if software has given considerations to all exceptions. If not do the necessary changes
manually.
Generate salary working and send variance & monthly report to customer for verification

Stage IV : Execution
Monthly: (pdf file over the email)
Salary slip to the employee with leave balance & to date fig.
Consolidated report to the management
Note to the Bank for disbursement of salary
Monthly tax deduction statement
Monthly PF/Society contributions
Projected Income tax working for the year Annually/Quarterly
MIS
Quarterly tax return documents to company and to employee
Salary certificate to the employee
Attending to the call of the employer/employee on specific issues

Payroll Back Office


Scope of services

Maintenance and updating of employee information sheet / salary register


Calculation and preparation of monthly salary sheets.
Calculation and deduction of statutory deductions like Provident Fund,
Profession Tax, Income Tax etc as and when they are applicable.
Calculation of with holding tax, statutory and non statutory deductions
on salary.
Monthly pay-slips to employees
Quarterly IT report to employees
TDS CERTIFICATES
Issue Form 16 to all employees
TDS RETURNS, Filing of quarterly salary E-TDS returns

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Why Payroll software used in the organisation?

Payroll System
Problem Statement
The study specifically seeks to answer the following problems in manual payroll process:
Speed in processing payroll tends to be slow.
Prone to mathematical errors that could consume much time than it should and could
cause financial or legal trouble.
Tallying of time cards is done manually.
Time consuming in double checking the consistency of all the reports.
Difficult and time consuming in keeping up-to-date in taxes and other deductions.
Storage of files is susceptible to be damaged as well as lost of data.
Significance of Study
Speed in processing payroll will have a faster performance by means of decreasing the
manual input areas.
Mathematical errors will be prevented by automatic computations that the proposed
system will provide and you may not have to worry about having financial or legal trouble.
Tallying of time cards will be done automatically by including a computerized employee
log-in system in the proposed system which will be responsible in computing the time the
employee worked.

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The proposed system will record all data in all reports at the same time so you can make
sure they are consistent and it also saves time.
Employers will never have to spend much time in keeping up to date with taxes and
deductions because the system will be designed updated to such deductions.
Storage of files will be safe and secured with username and passwords and can easily
be accessed.
Scope and Limitation
After several interviews and observations, the researchers have come to identify how the
payroll works. The aim of the research is to provide a specific school, Hillcrest Baptist
Academy, a computerized payroll system. The proposed system will guide the employer
through all the stages of the process.
The system can only do the following:
Compute monthly net income, PAG-IBIG, Withholding Tax and other deductions

THE PROBLEM AND REVIEW OF RELATED LITERATURE

As computer technology changes at such fast phase, many businesses sectors try to
cope up by upgrading computer system constantly in order to stay competitive. The multi
function ability of technology for its advance system is also an important factor for a
company to use software. It makes efficient use of the advance technology and has ambition
to discover more.

Computers have the great impact on the profession of accounting. With the rapid
growth of technology today, there is no doubt that computer will become a common asset in
all profession.

The program also allows the monthly payroll schedule to be calculated


accurately. Just by having all employees info like name, working hours, wages etc to enter in
the database. Therefore, payroll can be done with the guide of the program. The system is
good in for its specialty in the fields of accounting. It is easy to use, effective and efficient in
organizing and calculating the payroll.

In addition, this study aims to develop a reliable and manageable computerized


payroll system for a better manageable of a business. The Proposed Computerized Payroll

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System will give a big relief of the employee and employers as well.

HOW THE INPUT PROVIDED BY THE CLIENT


story provided by the client was as follows:
You are to design and implement a payroll system that should accept employee hours
worked, compute net pay and record all the payroll data for subsequent processing. The
system should prepare pay cheques and a payroll ledger, and maintain data on a sequential
payroll file. Non-statutory deductions such as union dues and pension plans to be made.
The payroll data are employee number, employee name, pay rate, and union member flag.
The year-to-date total should contain earnings, federal tax, pension plan, and union dues
To accomplish these tasks, we had to meet with the client to find out exactly what the
program is
meant to do. Here are the sub stories that we were able to get from the client:
The program accepts employee hours worked
The program computes net pay
The program record all the payroll data for subsequent processing
The program should prepare pay cheques
The program should prepare a payroll ledger
The program should maintain data on a sequential payroll file
Non-statutory deductions such as union dues and pension plans to be made

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Year-to-date total should contain earnings, federal tax, pension plan, and union dues
Payroll data are employee number, employee name, pay rate, and union member flag
Terminology Definition
This section gives a definition and explanation of some of the terms used in the project:
Employee Data: This is the employee's information in the company. It consists of the
employee identification number, employee name, pay rate, pension plan flag, and union
member flag.
Payroll Records: The payroll records are used to store each months hours worked, and the
rates for that month.
Rates: Rates consists of the percentage that would be deducted from the gross pay depending
on union membership status, pension plan, state and federal tax. Each employee can have a
unique hourly rate.
Payroll Ledger: This is a table that shows the calculated pay of employees and the month in
which they earned the pay. The ledger can be filtered by name, identification number, year
and month.
Hours Worked: This is the number of times that an employee work in a month. The hours
worked is used to calculate the pay that an employee will receive for that month.
Net Pay: The net pay is the final salary amount that would be given to the employee after all
the deductions are subtracted from the gross pay. The deductions include among others taxes,
union member dues and pension plan.
Gross Pay: The gross pay is the amount that the employee earns before the deductions are
subtracted.
Deductions: Deductions are made up of taxes, union membership dues, pension plan. They
are subtracted from the gross pay to give the net pay which is the employee's final pay for the
month.
Taxes: The taxes consists of the state dues and federal dues. A percentage of the employee's
salary goes to state and country.
Union Membership Dues: This is meant for employee's that are union workers in the
company. They get to pay a percentage for union dues. An employee can be a union member
and later change status to be a non-union member.
Pension Plan: Employees that opted to use the pension plan of the company get to pay a
particular
percentage of their pay in preparation for their retirement.

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Payslip: These are similar to pay cheques. They allow the employee to have his or her pay
printed out on paper so that they can cash it.
Year-To-Date Total: The year-to-date total is the summation of all the previous earnings till
the month before the current month.

REVIEW OF TECHNOLOGY TEAM TO MEET CLIENTS REQUIREMENTS:

The client knows how far Organisation software is coming and knows what to except
at one particular time or the other. The software is built exactly the way the client wants it to
be built.
Project Deliverables
We met with our client on a few occasions to show our progress so far. In the
long run, showing the client part of the finished product in stages helped. There were a few
things he brought to our understanding and we were able to change those things. If we had
waited till we finished the coding,we would have found it really difficult to correct the errors
we found in such a short time.
The graphical user interface was acceptable to the client at this stage even
though he thought we could improve on it with a little more time. From our project
deliverables, the client was able to bring to our understanding that the employees should have
different pay rates and that it would be safe (for record purposes) to calculate the employee's
year-to-data total salary earnings. These observations were later incorporated into the final
deliverable.

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Software development practices adopted in Talentpro.

Extreme Programming to build the software.


The whole team approach in which the client was involved through out the software
development.
simple designs which were as simple as the current functionality allowed by the system.
We first began with very simple design which is incrementally improved.
Continuous integration was also used where each code was compiled run and tested
before
adding to the system after which the system must meet all the criteria
The most important practice adopted was pair programming. The technology team
paired up with members of the payroll team and each team met at various times to code. After
each pair coded, they made sure they tested and compiled it, then added it to the main system
which they sent to the other group members.
We also made sure that we coded according to coding standards, the development codes
were consistent and had the same style through out.

CHAPTER III

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Company profile

COMPANY PROFILE

EME Technologies, locateed at Mohali is one of the leading software company at Mohali. It
was the researchers privilege that she could complete hers summer internship there and learn
about their recruitment process.

When the required number and kind of manpower is determined by the firm, the role of
management is to find places where they require that manpower and how many out of them
are available. The management also finds the different ways of attracting the probable human
resource towards the organization before the process of selecting them for the job. This entire
process is known as recruitment. Recruitment is not employment, but it is a part of
employment. Recruitment is also not selection, but an activity carried out before selection of
candidates takes place. To speak in the technical context, the process of recruitment is carried
out before the function of selection and comprises of only finding the sources of probable
employees, developing those sources and arousing interest in them to apply for the job
vacancies in the firm.

EME Technologies a software company is managed by a team of dedicated, committed and


highly qualified software & hardware professional.The company is fortunate enough to have
been associated with expert and experienced faculty in the fields of Software, Hardware and

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WebTechnologies,Embedded System, PCB
Designing,Networking,Autocad,automationandmanymore.
One of the areas of our specializations is Project study, analysis, development and its live
implementation.The computer faculty in our computer institute has hands-on experience in
software development and has a proven track record in training and guiding the students.
They takeintensive care from the very first step of selecting the Project titleand encouraging
the student to venture a distinct project, involve themselves in the Project by putting their
own effort, time and subject to write programs to execute the same.
In case of any problems, the faculty in-charge willingly guides the student and helps them in
successfully executing the Project.Faculty give their support 24/7 toclient.

The institutes objectives is to empower the future computer Professionals by providing


them decent work atmosphere, individual attention, creating confidence in them by
encouraging them take-up the Project on their own, right from selection of topic until its
implementation, facilitating its submission, under the supervision and guidance of
experienced and expert faculty.EME delivers an integrated portfolio of solutions and services
reflecting a broad range of technology and business practices.

1.1.2 EME-Overview

The EME Technologies, is located in Mohali in 7 Phase and in Chandigarh.


EMETECHNOLOGIES are Offshore Outsourcing Consultantswith a leading edge
technology focus on deliveringthe best and most cost-effective solutions to their clients in
various areas of web development services and solutions.

The team at EME Technologies consists of over 30 highly skilled professionals


associated with Information Technology. EMETechnologies delivers total solutions for
software development and maintenance needs, serving companies from the smallest of start-
ups to the largest of the Global 2000. We specialize in offshore software development and
web applications.

At EME Technologies a talented group of designers and interface engineers are


masters at effectively conveying a consistent corporate message and brand while
concentrating on ensuring a pleasant and useful user experience. They help in effectively
market the company by utilizing their skills in web strategy, creative interface design,
corporate branding and logo design, online marketing strategy and copywriting.

1.1.3 Vertical practices

1.1.3.1 Service Practices

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The various types of services that are offered by this company are as follows

1.1.3.1.1. Custom web applications


1.1.3.1.2. Web designing

1.1.3.1.3. Complete e-business solutions

1.1.3.1.4. Ecommerce business

1.1.3.1.5. SEO Service

1.1.3.1.6. Web Data Mining

1.1.3.1.7. Training and Consulting Services for the Development of Embedded Systems

1.3.1.1.1. Custom application development

It is meant for designing a software that has been designed and programmed for a specific
function/need. Custom application development is capable of producing practically any
feature you may desire for your site.

EME TECHNOLOGIES provide total flexibility in terms of Custom application


development - the process is essentially "Client Driven". It is important to remember
that a well-designed database should provide the end product that is tailored to meet
both your professional and practical business needs and therefore serve its intended
purpose

1.3.1.1.2. Web Designing

EME TECHNOLOGIES has a team of experienced multi media and web designers
for professional web site designing who work closely with our programming team to
integrate the various components with a consistent look and feel that represents your
corporate brand image. We know the importance of a "first web impression" in web
site design and our experienced team will advise you on how best to take advantage of
changing trends and expectations

1.3.1.1.3. Complete e-business solutions

EME Technologies ' Complete e-business solutions offer a powerful combination of


design and technology. This comprehensive set of online e-commerce technology is
designed to help you make the most of your new or existing business. Their complete
e-business solutions will help you increase your sales and improve your bottom line.

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1.3.1.1.4. E-commerce business development

Their shopping cart solutions are all you need to be a successful online store. Meet
any growing e- commerce requirements with our shopping cart solutions for all
sectors of the market. With the advent of technology, business has increased manifold.

If you are not updating your business in accordance to the changing scenario then a
realization factor might follow showing your performance during the past time. There
cannot be any short cut to success for your retail business. All you can do is to provide
best offer to your customers by using Ecommerce solutions.

1.3.1.1.5. Search Engine Optimization Firm

It offers the facility of Optimizing and Positioning of your website in the Major
Search Engines. They initiate the SEO Service process by determining the
Keyword/Phrase that best describe your Website/Business. Then they build META
Tags, for the few search engines that still use these.

The placement and maintenance of your website is monitored through out the year.
This becomes even more important whenever the search engines changes their
specifications. Maintenance is an extremely important aspect of a quality web site, not
just for the benefit of search engines, but also for overall accuracy of your company's
information.

1.3.1.1.6. Web Data mining

It is a proven technology for advanced analysis that detects key patterns and trends.
But the time-consuming complexity of preparing Web data with the business context
necessary for data mining has hampered its use in Web analysisuntil now.

EMETechnologies creates, maintains, and runs Internet robots that retrieve data from
the Web. The robots feed extractors that pick out useful information and can deliver it
to you in a format for processing and analysis.

1.3.1.1.7. Training and Consulting Services for the Development of Embedded Systems

EME Technologies is pioneer in Establishing Embedded systems in Chandigarh. Our


expertise covers several microcontroller architectures and their development tool
chains. In addition we focus on topics such as time-to-market, quality improvement ,
complete PCB Designing and embedded applications using Atmel MCS51,Atmel
AVR,Microchip PICcontroller, NXP ARM,Arduino and Raspberry pi Our training and

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consulting services include prototyping and customized software and hardware
developments.Training, consulting or prototyping services include applications on
technologies from Atmel , microchip , NXP , Maxim etc.

Embedded Systems Development involve Microcontroller families, these


Microcontroller families require programming in Embedded C language.

EME is providing embedded system Development services and Training in Embedded


systems, Robotics, VLSI,AUTOCAD since 2010.

Service benefits -

As a Client

Smooth transition of your employees onto Talentpro payrolls


Recruitment of associates for any industry

Multi-industry & multi-level expertise

Processing Payroll/disbursement of salaries.

Grievance / discipline management

Compliance teams across the country

National presence with offices in 8 major cities

As an Associate

Multi-industry exposure
Better career development opportunities

Professional counseling & ongoing support

Compliance Management - PF / PF trust management / ESI / Professional Tax /


Accidental & life insurance

PAYROLL SOLUTIONS

HR activities like Payroll bring to mind, a stream of innumerable printouts, forms and
transactions. Although repetitive, these are critical functions within an organization. Payroll
services require constant evolution of best practices and focus on accuracy & discipline. This

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is where we have made significant investments in India over the last five years. With our rich
experience in managing payroll for over 10 years globally we understand every aspect of
payroll management & have the ability to customize it to meet all our client requirements.

With more than 2500 clients globally and partnering with some of the largest Indian
and Multinational companies in India, our experience has resulted in a consistent growth
curve.
TalentPro's complete payroll solutions comprises of -

Time & Attendance Management


Compensation & Benefits Processing

Reimbursement Processing

Payroll Reports & MIS

Interface with legacy Systems

Web based Delivery

Statutory Compliance

Query Management

Retrials Management

PF Trust Management

Recruitment & Executive Search

Successful business venture depend on quality manpower. Given the high potential in Indian
market and the advent of sun rise sectors, we now have an independent recruitment and
executive search division. Our expertise spans across business verticals supported by a team
of professionals. TalentPro ascertains the skill-set of the prospective candidates through
expert methodologies and selects the most ideally suited for the job. We not only provide
recruitment service in India but as a result of our association with Talent2, we are geared up
to manage IT, Non IT, Middle & senior management positions in select South East Asian, and
Middle East Markets

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Recruitment:
We have a Pan India team of recruiters supporting existing and new clients on mandates
across levels. We have a multi industry exposure to source and place candidates through this
division .There is a strong emphasis on turnaround time and quality candidates.

Executive Search:
We maintain a rich databank of Senior and middle level profiles from across industry
verticals. Confidentiality and candidate fitment are prime criteria this search division.
We have a team of very experienced and professional recruiting consultants managing the
client and candidate interface.

IT Recruitment:
We now have a separate IT recruitment wing supporting the IT and ITES growth in India and
abroad and work with the some of the largest clients in this field. We have domain expertise
to provide a wide range of client requirements.

HR Consulting & Training

Consulting Corporate Training Training Packages


Organizational Reviews like morale, Team Building Campus2Corporate
satisfaction etc
Development of assessment tools Mind Mapping Fun@Work
Coaching & Mentoring Conflict Resolution Corporate Women

30
Personal Effectiveness Performance
Total HR Solutions Programs appraisal & feedback

Creative Problem Solving Corporate wives


Team Synergies & Effectiveness

Corporate Training Communication & Public Talks


Interpersonal Skills
Self-Awareness & Personal Effectiveness Presentation Skills Motivation Talks
Leadership & Managerial Effectiveness Effective meeting skills Emotional
Intelligence
Time Management Customer Interface Skills Customer Delight

Stress Management Interviewing skills Good-to-Great


Cross Cultural Sensitivity & Business Train The Trainer Self Management
Etiquette - International and General Work
Place Ethics

An organization's workforce needs to constantly evolve skills to keep abreast with


changing business climes. TalentPro leverages on its years of expertise honed for over a

decade to provide to all categories of Industry verticals. TalentPro's training modules


are devised by domain experts and are implemented through customized and established
processes.What makes us unique are our extensive pre and post training assessment and an
experiential methodology to ensure complete transfer of learning. We believe in unique
requirements of each company and hence each module is customized to suit the client.

Transaction Processing

TalentPro's Transaction processing division assists organizations in managing multi-activity


and large data related activities. TalentPro has the ability to take up seasonal assignments for
statutory compliance like tax-returns, PF, ESI and data archiving.
Book-keeping is an important aspect of corporate control over its finances. TalentPro is
equipped with experts conversant with the intricacies of business finance and compliance. We

31
customize MIS as required by the enterprise which ensures fool-proof accountability.
We specialize in various transaction processing activities like -

Statutory Compliances
Data Management

Account Reconciliation

Peak Load activities in Human Resource & Finance

Bill processing for channel partners etc.

TalentPro is among the fast growing Human Resources service providers world wide, offering
customized solutions with cutting-edge technology.

TalentPro is equipped with world-class technology and infrastructure and a pan India
presence with skilled personnel.

TalentPro India is a part of the Briley Group , an international conglomerate based out
of Singapore and US. Briley Group is a privately held multinational company with holdings
in the aviation, hospitality, business process outsourcing, and technology and service sectors,
valued in excess of US$ 2 billion.

The company is providing its services from medium size companies to large, multi-
national corporations. Located in six major cities, and utilizing an experienced, multi-talented
workforce, TalentPro can address all Human Resources needs in India.

TalentPro India, incorporated in 2001, is a Human Resources Service provider whose


offerings include customised services like

Talentpro Clientele

SAMSUNG

SUN MICROSYSTEMS

BPL

SIFY

COFFEE DAY

COCA COLA

32
IDBI BANK

Dr.REDDYS

HCL

DELL

CAPARO MARUTI

AIRTEL

HDFC

FORD

MONSTER INDIA

MIDAS

TITAN

CITI FINANCIAL

AIG

TATA TELE SERVICES

CENTURION BANK

CANARA BANK

BLUE STAR, ETC,

33
CHAPTER IV
DATA ANALYSIS AND
INTERPRETATIONS

34
CHAPTER 4

ANALYSIS AND INTERPRETATIONS

SIMPLE AVEARGE ANALYSIS:

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

SATISFIED 45 90

DISSATISFIED 3 6

NEUTRAL 2 4
Table No.4.1 Reasons for satisfaction/dissatisfaction level towards the

Measurement of Software usage

CHART NO.4.1.1

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

35
90% of the Employees are satisfied by the software and we need to more focus on the 6
% dissatisfied and 4% not yet responded.

Table No.4.2 Reasons for satisfaction/dissatisfaction level towards, whether the software
user friendly.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

YES 41 82

NO 9 18
CHART NO.4.2.2

SOURCE : PRIMARY DATA

SOURCE :PRIMARY DATA

36
Among 50employees 82 % of the employees are satisfied with the software system helps
for future growth that they had improved themselves after the program. 18 % of the
employees are not satisfied with software system helps for future growth.

Table No.4.3 Reasons for satisfaction/dissatisfaction level towards the Measurement of


complaints regarding loading of pay sheet in software.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

SATISFIED 45 90

DISSATISFIED 0 0

NEUTRAL 5 10
CHART NO.4.3.3

SOURCE :PRIMARY DATA

SOURCE : PRIMARY DATA

90 % of the Employees are satisfied by the software and we need to more focus on 10%
not yet responded.

37
Table No.4.4 Reasons for satisfaction/dissatisfaction level towards the Measurement of clients
requirements by the organization.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

YES 35 70

NO 15 30
CHART NO.4.4.4

SOURCE:PRIMARY DATA

SOURCE: PRIMARY DATA

70 % of the Employees are satisfied to meet the clients requirements and we need to
more focus on 30% of employe

38
Table No.4.5 Reasons for satisfaction/dissatisfaction level towards the usage of new software
for payroll process.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

SATISFIED 38 76

DISSATISFIED 12 24

NEUTRAL 0 0
CHART NO.4.5.5

SOURCE: PRIMARY DATA

SOURCE : PRIMARY DATA

76 % of the Employees are satisfied with the calculation and we need to more focus on
24% of employees dissatisfied

39
Table No.4.6 Reasons for satisfaction/dissatisfaction level towards the Measurement of delivery
of payroll report to clients.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

SATISFIED 30 60

DISSATISFIED 5 10

NEUTRAL 15 30

CHART NO.4.6.6

SOURCE: PRIMARY DATA

SOURCE :PRIMARY DATA

60 % of the Employees are satisfied by the delivery and we need to more focus on the
10% dissatisfied and 30% not yet responded.

Table No.4.7 Reasons for satisfaction/dissatisfaction level towards the Measurement of


complaints rectification.

40
LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

SATISFIED 20 40

DISSATISFIED 5 10

NEUTRAL 25 50
CHART NO.4.7.7

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

40 % of the Employees are satisfied by the software version and we need to more focus
on the 10% dissatisfied and 50% not yet responded.

Table No.4.8 Reasons for satisfaction/dissatisfaction level towards the usage period of software.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

41
YES 47 94

NO 3 6

CHART NO.4.8.8

SOURCE: PRIMARY DATA

SOURCE :PRIMARY DATA

94 % of the Employees are satisfied by the service provided for the software complaints
and we need to more focus on the 6 % dissatisfied.

Table No.4.9 Reasons for satisfaction/dissatisfaction level towards the


Measurement of teams coordination with software technology team.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

42
YES 48 96

NO 2 4

CHART NO.4.9.9

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

96 % of the Employees are satisfied by the software development and we need to more
focus on the 4 % dissatisfied.

Table No.4.10 Reasons for satisfaction/dissatisfaction level towards the Measurement of clients
input.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

43
YES 42 84

NO 8 16
CHART NO.4.10.10

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

84 % of the Employees are satisfied by the clients input records and we need to more
focus on the 16 % dissatisfied.

Table No.4.11 Reasons for satisfaction/dissatisfaction level towards the Measurement of


training given to employees.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

44
YES 30 60

NO 20 40
CHART NO.4.11.11

SOURCE: PRIMARY DATA

SOURCE : PRIMARY DATA

60 % of the Employees are satisfied by the software training and we need to more focus
on the 40% dissatisfied with training.

Table No.4.12 The way in which the organization and clients discuss for
re-engineering the software for future growth.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

45
YES 45 90

NO 5 10
CHART NO. 4.12.12

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

90 % of the Employees are satisfied by the re-engineering and we need to more focus on
the 10 % dissatisfied.

Table No.4.13 The way in which the organisation maintains records as per government norms.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

46
YES 50 100

NO 0 0
CHART NO.3.13.13

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

100 % of the Employees are satisfied by the organization maintains all reports
according to government norms.

Table No.4.14 The maintains of client details confidentially.

LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

47
YES 46 92

NO 4 8
CHART NO. 4.14.14

SOURCE: PRIMARY DATA

SOURCE: PRIMARY DATA

92% of the Employees are satisfied by the maintains of client inputs and we need to
more focus on the 8 % dissatisfied

Table no.4.15 The way in which the employees interface with HR department for payroll process
of clients.

48
LEVEL OPTIONS NO.OF RESPONDENTS % OF RESPONDENTS

YES 32 64

NO 18 36
CHART NO.4.15.15

SOURCE: PRIMARY DATA

SOURCE : PRIMARY DATA

64% of the Employees are satisfied by the clients HR and we need to more focus on the
36% dissatisfied.

49
CHAPTER V

FINDINGS, SUGGESTIONS

50
CHAPTER 5

FINDINGS

1. The effectiveness of the existing software system in EME TECHNLOGIES is


measured by using the following variables,

Software (sap)
Import of data in software
Software calculation
Accept & implement change
Flexibility
Company policies
Education &Computer Skills
Client Relation.

78 % of the Employees are satisfied by the software and we need to more focus on the
4 % dissatisfied and 18% not yet responded.
Among 50 employees 90 % of the employees are satisfied with the software system
helps for future growth that they had improved themselves after the program. 10 % of
the employees are not satisfied with software system helps for future growth.
90 % of the Employees are satisfied by the software and we need to more focus on
10% not yet responded.
70 % of the Employees are satisfied to meet the clients requirements and we need to
more focus on 30% of employee.
76 % of the Employees are satisfied with the calculation and we need to more focus
on 24% of employees dissatisfied.
60 % of the Employees are satisfied by the delivery and we need to more focus on the
10% dissatisfied and 30% not yet responded.
40 % of the Employees are satisfied by the software version and we need to more
focus on the 10% dissatisfied and 50% not yet responded.

51
94 % of the Employees are satisfied by the service provided for the software
complaints and we need to more focus on the 6 % dissatisfied.
96 % of the Employees are satisfied by the software development and we need to
more focus on the 4 % dissatisfied.
84 % of the Employees are satisfied by the clients input records and we need to more
focus on the 16 % dissatisfied.
60 % of the Employees are satisfied by the software training and we need to more
focus on the 40% dissatisfied with training.
90 % of the Employees are satisfied by the re-engineering and we need to more focus
on the 10 % dissatisfied.
100 % of the Employees are satisfied by the organization maintains all reports
according to government norms.
92% of the Employees are satisfied by the maintains of client inputs and we need to
more focus on the 8 % dissatisfied.
64% of the Employees are satisfied by the clients HR and we need to more focus on
the 36% dissatisfied.

SUGGESTIONS

52
In order to improve the Software skills of employees the organization should create
more awareness and to provide feedback regularly to the employees about software
system.

Proper training should be given to the employees, in order to increase their knowledge
about the usefulness of the software system.

Top management shall continually review the software according to the client
requirements, which shall be seen as positive support to the system by the employees
as well as clients.

25.

After software testing, if there is any changes, the employees should be informed by
the software technology team.

The delivery of clients output should be on time.


Latest software should be implemented in future to fight with the competitors and
retain their clients.

53
CHAPTER Vi

CONCLUSION

CONCLUSION

54
The study had confirmed that the company is having a good Software System.

From this study, it is found that majority of the workers were satisfied with Software
used.

To make the software system more efficient and excellent, the company should give
importance to the clients and create awareness among employees and it shall consider
some of the ways and means suggested by the employees like addition of parameters
such as short cut for calculation PF,ESI,TAX,Etc,. Dependability and conducting
regular training program on the software usage.

I hope that the suggestion given in the report may be implemented in future course for
the benefit of the employees and the company.

The company should conduct the similar type of research at regular interval to know
the changing softwares and to know about the latest technology like baan software
etc..

BIBLIOGRAPHY

55
Fisher shoenfelt Shaw-Human resource management-4 th edition-macmilan
Press limited.

Kothari C.R research Methodology-Methods and techniques (2 nd edition)-new


age International (pvt) Limited.

Bratton John and Gold Jeffery (1994)-HRM-Theroy and practice, 6 th edition-


Macmillan pres Limited.

Mamoria C.B-Human Resource Management-Himalaya publishin home, 11 th


edition 1993.

REFERENCES

Sasmita Polo-National Journal on Personnel Management-VOL-XXII, No.3,


Pg no.16-20

Parveen Ahmed Alan and Mr. Kaushik-Personnel Today-Indian Journal on


personnel management-VOL.XXIX,NO.2, Pg No.13-15.

Prof.Bata.K.Dey-Indian Journal on Personnel Management-VOL XXIX-NO.2,


pg no. 9-12.

Websites

WWW.HVS INTERNATIONAL JOURNALS.COM


WWW.Google.com

WWW.SLIDESHARE.COM

WWW.SCRIBD.COM

WWW.CITEHR.COM

WWW.MANAGEMENTPARADISE.COM

APPENDICES - I

56
A STUDY ON PAY ROLL SOFTWARES USED IN TALENT PRO INDIA
HR.PVT.LTD AND HR ROLL IN PAYROLL.

INTERVIEW QUESTIONS

QUESTION FOR HR EXECUTIVES AND HR HEADS.

1) Does the clients are satisfied with the software used in talent pro for the pay roll
processing ?
Satisfied Dissatisfied Neutral
2) Is the software user friendly?
YES NO
3) When do you get complaints regarding the loading of pay sheet into talent pay software?
Whether satisfied?
Satisfied Dissatisfied Neutral
4) Has the organization defined its payroll process software to meet clients requirements
services?
YES NO

5) Are you satisfied with the software to calculate the pf,esi etc?
Satisfied Dissatisfied Neutral

6) How about the delivery of payroll report ?


Satisfied Dissatisfied Neutral

7) How long you have been using the software? Whether it is satisfied or not?
Satisfied Dissatisfied Neutral

8) Whether your complaints are rectified by the company?


YES NO

9) Whether works closely with Management Information Systems on developing payroll


applications that ensure internal controls and facilitate the implementation and
maintenance of payroll and HR master files.

YES NO

10) Whether clients Provides periodic analysis of payroll and disbursement records to ensure
that adjustments are in accord with management's criteria.

YES NO

57
11) Whether Supervises Payroll Office staff and operations; provides on-going assistance to
Institution employees in tax-related payroll matters.

YES NO

12) Whether clients and employees Participates in business re-engineering activities to


support the establishment and integration of electronic information processes and
principles at the Institution.

YES NO

13) Whether company Maintains all payroll records, reports, computations and audits,
including periodic internal audit tests of labor utilization; works closely with internal and
external auditors to ensure compliance with relevant tax laws and government
regulations.

YES NO

14) Whether Maintenance and updating of client information sheet / salary register
confidentially?
YES NO

15) Whether the employees Interfaces routinely with Human Resources department on client
benefits issues (deductions, retirement payments, etc.) to ensure timely and accurate
processing

YES NO

58