RESUME

Name: Suneel Shukla

Address: Flat No: 04, New Syali HSC, Hendrapada, Badlapur (W) Mumbai: 400033
Call:+918080113586, 9699457090, Email@: suneelshukla@hotmail.com

Objective :
Results-driven IT professional seeking a technical position in the area of Systems Administration/Support
To pursue a challenging career in an organization that gives me tremendous scope for professional
improvement and an opportunity to contribute to the organization and the professional to the best of my
knowledge and abilities.

Technical Skills:
System Administration of Red Hat Linux, Centos 5/6/ 7, and Window Server 2008/2012 R2, and Basic
knowledge of VMWARE and Citrix Xeon server
Storage SAN/NAS EMC, IBM, Network Switch, Security UTM/Firewall Device, Check Point, Palo Alto
MacAfee Web proxy, MacAfee SIEM, Anti Spam Device like Microsoft Exchange Server 2016.

Education :
Completed B.sc from Bhopal University in 2011.
Completed H.S.C from Martand Higher Secondary School Rewa (MP) in 2004
Completed S.S.C from Krishna High School Rewa, (MP) in 2001

Certifications:

Red Hat Certified System Administrator (RHCSA) certified by Red Hat Enterprise Linux, 2017
Red Hat Certified Engineer (RHCE) certified by Red Hat Enterprise Linux, 2017
Microsoft Certified IT Professional (MCITP) Enterprise Administrator on windows server 2008.

Work Experience:

Working as a System engineer -- Window server / Red Hat Linux in AEON Credit Service India pvt. ltd.
Location: Mumbai
From June 2015 to till date

Responsibilities:

Performing system administration activities including installation, system monitoring, configuration,

troubleshooting of Windows and Linux server
Installation and configuration of Windows server, Linux for new build environment
Implementation of systems & scheduling automated and manual backups/restored to take production
Data and file server backup
Handle domain Controller, Red Hat, IBM Server, storage, Backup library and firewall.
Basic support for Oracle database, WebLogic server, and HPS Application Support {Intranet}
Configure Check Poont/Palo Alto firewall, McAfee Webproxy, McAfee SIEM and monitor network security.
Effectively resolving any networking related issues, Network Printer, Application related issue
Installation of patches and security package
Configuring and managing network interfaces
File system management
User Management & Administration
Server Hardware support like Dell Power Edge, Hp Proliant,
Technical support to end users and Software and Hardware Vendor Co-ordination
Handle Access control system.
Remote Support for branch office
Educating the user about the IT Policy and implementing the same

Worked as a Technical Support Engineer in PC Solutions & Services PVT Ltd, Mumbai
From March 2011 June 2015 ( Deputed to Sandoz Pvt. Ltd. )
Role & Responsibilities:
Provide systems administration and desktop support to end user
Coordination with Network Operations, activated ports/drops and assisted with moves, add-ons, changes
Or removal of the IT equipment
Performing troubleshooting on assigned ticket and resolve the problem under SLA.
 Configure & troubleshooting Active Directory, Group Policies, DNS, DHCP roles & services
Configuring PDAs, Smart Phones and Black Berry to sync with MS Exchange Server & Outlook E-mails
Experienced in migration of Exchange 2003 to office 365 Cloud
Configuration and troubleshoot Microsoft Exchange Server 2003,
Perform Daily /Monthly backups and restore as per the company plan
Reviewing security alerts from Anti-Virus, respond to the threats by working with team and vendor
Arranging timely support for faulty Laptops, desktop PCs, Printers and Other Hardware Devices by
coordinate with Suppliers and Provide support for workstation, mobile devices and peripherals
Configuring and troubleshoot MS-Outlook problem, Configuring network Shares
Assist with inventory and asset management of IT hardware and software.

Worked as a system engineer in WLC India Pvt. Ltd, Mumbai

From July 2010 - February 2011
Role & Responsibilities:

Performed tier-one helpdesk support and resolved service interruptions

Install and troubleshoot software and hardware in Microsoft environment with minimum supervision
Provide Support in Resolving Networks Problem and troubleshooting of LAN/WAN Connectivity issues
Updating and Patching all company Laptops and Desktops with latest Service packs and patches
Handle calls regarding ADS as new user account creation, reset login password or unlocking account
Maintain virus free network with antivirus software
Liaise and co-ordinate with vendors and contractors on various hardware and system platforms

Worked as a Desktop Support Engineer in Systems International, Mumbai

From December 2007 - June 2010
Role & Responsibilities:

Effectively resolving any Software, hardware and Network Printers related issues
Installation of Active Directory Users and computers, Troubleshooting with DNS and DHCP.
Responsible for providing technical support to customer via phone, email, and remote.
System installation, Configuration & Troubleshooting of Computer hardware and Software
Enforce Group policy and maintain standard across the network
Disaster Recovery/ Business Continuity planning and testing
Installation of Antivirus and Troubleshooting with Virus issues
Software Upgrades and Patches for Windows server and desktop computer
Troubleshooting with Software and Hardwar
Maintenance of PC Hardware, Switch, Network Printer & UPS and configure ADSL router

Personal Detail:
Name : Suneel Kumar chandradev Shukla
Date of Birth : 04 January 1986
Employment Status : Full time
Relationship status : Married
Languages known : English and Hindi
Interest and Hobbies : Reading literature, surfing Internet, Listening to music

Major Strengths:
Punctual, dedicated and consistent towards work,
Eager to Learn and gain knowledge, new things,
Have confidence to complete the assigned task within the scheduled time.

Quick learner and Positive attitude.

I have been consistent in my career objectives. My experience of Work has given me the confidence to
adapt myself to the rapidly changing technology and to complete the assignments on time.
I believe that you will provide me the opportunities to further develop the necessary skills needed for
tomorrow's environment in the industry.

Thanking you ...

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