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Figure 3.

1: B2C, B2B and C2C e-commerce

Business to customer (B2C) and customer to business (C2B) e- commerce

These forms of e-commerce invariably concern the use of ICT to enable forms of cash and credit commerce between
a company and its customers/consumers. Hence, B2C e-commerce generally supports the customer chain in that it
focuses on sell-side activities. The primary difference between B2C and C2B e-commerce is in terms of the
transactional/informational flow. In B2C e-commerce the primary direction of such flow is from business to consumer.
In C2B e-commerce the primary direction of such flow is from consumer to business. To avoid confusion we use the
term B2C e-commerce to refer to both directions of flow in this text.

Customers or consumers will typically be individuals, sometimes other organisations. Cash commerce for low and
standard-priced goods typically follows the four stages of the generic commerce model quite closely. It typically
involves a see/buy/get sequence.

For medium to high-priced items some form of credit commerce will operate. Typically, B2C e-commerce will utilise a
market model of economic exchange in which economic actors freely exchange goods and services in many-to-many
interaction.

Business to business (B2B) e- Commerce

B2B e-commerce supports the supply chain of organisations since it focuses on buy-side activities. B2B commerce is
clearly between organisational actors - public and/or private sector organisations. This form of e-commerce invariably
concerns the use of ICT to enable forms of credit and repeat commerce between a company and its suppliers or
other partners.

For high-priced and customised goods traded between organisations some form of repeat commerce model operates.
Hence, typically some form of managerial hierarchy is employed to control the operation of the commercial
relationship. The use of inter-organisational information systems such as extranets are becoming popular as a
technological vehicle for supporting B2B e-commerce.

Consumer to Consumer (C2C) e-commerce

C2C e-commerce supports the community chain surrounding the organisation. C2C e-commerce can be seen as a
commercial extension of community activities. It typically occurs between individuals and involves forms of cash
commerce generally for low-cost services or goods. Consequently, it tends to follow a market model for the economic
exchange. Other forms of value may be generated in the communities or social networks engaged in C2C e-
commerce. Of particular interest is the degree of social capital that may be located in such social networks. Social
capital is the productive value of people engaged in a dense network of social relations. Social capital consists of
those features of social organisation - networks of secondary associations, high levels of interpersonal trust,
reciprocity - which act as resources for individuals and facilitate collective action.

Advantages of B2B

Its is cost reduction technique for the company so as to overcome mediator


With advancement in technology B2B can be done with the help of Electronic commerce.
With the help of online auction the buyer of industrial goods can get the product at a cheap deal, as
there are many competitors in an online auction.
With E-Com electronic funds transfer-using EDI can be done between to organizations.
B2B helps in lowering the cost for selling and marketing.
It also shortens the selling cycle.
The most important advantage of B2B is to have JIT just in time delivery, the company can have the
track of good as to which place it has reached with the help of electronic commerce.

Transactions conducted through the internet between one business to another is called Business 2
Business. This type of business is carried out only through the internet. This business covers all types of
organizations, right from auctioneers to business solution providers. This also includes business-business
shopping and sales as well as provision of various services. With the advancement of technology with
each and everyday, business transactions are carried out more easily and effectively as well as in a faster
and efficient way.
B2B Application Development
B2B Web Application Development Services India

Business to Business or B2B applications, as they are popularly known, is one of the fastest growing e-commerce segments
with total estimated sales exceeding $8 trillion. b2b applications are used by companies that sell or market their goods and
services to other companies and not to the consuming public directly. Some companies harnessing B-2-B applications would
include companies providing e-Commerce solutions, companies looking to sell products and services on company website
and so on. Here we first elaborate on the different types of B2B applications available and the unique B2B application
development solutions from Rose India and the benefits there from.

The most Common B2b Applications are:

Buy-side B2B applications: In Buy-side B2B applications the business logic is stored on the side of the procuring
company. Buy side Business-2-Business applications prevent Maverick buying as they allow access to company approved
e-catalogs only. This is a cost saving mechanism as maverick buying may lead to paying more for supplies just to bypass
the purchasing procedures. Buy-side b2b applications also feature pre-negotiated pricing to avoid unnecessary price
haggling. Rose India Buy-side B2b applications also feature a workflow for the procurement approval process thus giving
you complete control over your business procurements.

Sell-side B2B applications: Sell-side B2b applications are often used by e-commerce portals that sell certain products or
services online. These applications can be integrated on your personal B2B site or connect to a wider market through these
sell-side B2B applications. Rose India sell-side B-2-B application provides your business with multiple options. We can
develop an order entry system without a catalog, which can be integrated within your existing system through our advanced
B2B technologies, or if you need we can develop an order system with integrated catalog.

Trading associate agreement B2B applications: If you find manual processing of business transactions too cumbersome,
like inventory management, booking and delivery status, logistics management then we trading agreement B2B applications
can automate these processes thus saving you unneeded hassle and paperwork. Rose India trading partner B2B
applications can automate all your purchasing and negotiation processes dealing as part of your trading agreements.
Automating these contracts and processes streamlines your business processes like supply side mechanisms and thus
adds to overall organizational efficiencies.

E-marketplace B2B applications:

B2B applications meant for an e-marketplace enable both service providers and buyers of different businesses to connect to
each other and carry out their business transactions on the intermediary online marketplace. Such e-marketplace b2b
applications support many types of features like e?auctions, reverse auctions and online exchanges. Rose India e-auction
B2B applications connect one seller with many bidders whereas our reverse auction B2b applications connect a single buyer
with multiple vendors. If you want a floating marketplace where the price fluctuates on basis of supply and demand factors
then we can accordingly develop a custom exchange-based B2B application for you.

B2B and the Economy

Custom B2B applications development services are in great demand worldwide owing to their tremendous revenue earning
potentialities. A Gartner Group survey estimates that the B2B applications industry is worth more than $7 trillion and
growing. It further advises to adopt B2B technologies sooner than later so as to leverage its complete benefits and avoid
missing the b2b bus. Also, B2B solutions are not always adopted voluntarily and often the suppliers or buyers may push an
enterprise to seek B-2-B solutions. B2b softwares allow companies to integrate many of their processes like accounting,
billing, catalog management and so on. Not only does this save valuable expenditure on staff but also lets you concentrate
on your core competencies more effectively.
Rose India B2B Solutions will provide you the following Benefits:

Single point customer info making it easier to market your products and services and provide reliable customer
support.
We increase your supply-chain efficiencies manifold by lowering the overhead costs, streamlining business
processes, reducing process errors through real time information exchange.

Our custom b2b applications enable you to maximize returns on your investment through revenue maximization,
better customer services, increasing your online visibility and many other benefits.

http://www.roseindia.net/services/softwareservices/B2B-Application-Development.shtml

Firms carry out both manufacturing and merchant functions. Whereas the industrial

revolution saw the mechanization of firms manufacturing functions, the information


revolution is

now completing the picture by automating their merchant functions, including


retailing, wholesaling,

and input procurement. The information revolution is dramatically lowering


transaction costs and

changing the way that firms carry out both buying and selling.

Electronic commerce (hereafter e-commerce) substitutes capital, in the form of


computer

data processing and Internet communication, for labor services in the production of
economic

transactions, thus raising the speed and efficiency of transactions relative to more
labor-intensive

alternatives. The costs of labor services employed include the time spent by managers
and

employees searching for customers and suppliers, communicating with counterparts in


other

companies regarding transaction details, and monitoring routine aspects of contractual


performance.
Transactions over computer networks avoid many of the associated costs of
interpersonal

economic exchange, including the costs of travel, physical space for meetings, and
processing paper

documents. Moreover, transactions over computer networks allow companies to link


their internal

computer systems, thus increasing the frequency, rapidity and accuracy of


communication and

allowing links to production and inventory management systems within each


organization.

Minsung & Shea R. (2007) Studying Business Models for E-Commerce from a Market Perspective ,
JTB_Journal of Technology and Business. October 2007

Archer, N. and Gebauer, J. (2000). Managing in the Context of the New Electronic Marketplace. Paper
presented at 1st World Congress on the Management of E-Commerce. Hamilton, Ontario, Canada,
January

http://www.designersplus.co.uk/unit3/forms_of_e_commerce/level3.html

http://linkprimer.com/internet-marketing/ecommerce/types-of-ecommerce-b2b-b2c-c2c-electronic-
commerce

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