Electric Motor Shaft Endplay (.

001 inch)
32 Electric Motor Shaft Endplay (.001 inch)
26 SPC Simplified pg 16
42
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36 Draw a Histogram With No Spec Limits
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43
Torque (ft/lbs) Hose Clamping ForceTorque (ft/lbs) Hose assembly has a high rejection rate
7 USL=24 17 Should action be taken?
10 LSL=12 19 If so what?
14 19 Draw XmR Chart of process
11 20 Draw Histogram of before and after process change data using
13 21
12 17
13 18
15 20
12 19
13 20
14 17
10 20
11 21
15 20
13 19
9 18
13 18
14 19
16 20
17 19
15 19
19 18
12 19
16 19
14 18

17 Process Change
19 Air pressure change to stall out torque wrench at 18 ft/lbs.
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18
after process change data using USL and LSL
Signal to Noise (db) in Radios
21 20 30 27 26 LSL = 15 Draw XbarR chart of 5 sample data
27 27 29 25 28 Sample size = 5 Draw Histogram with LSL of 5 Sample Data
32 24 25 25 28
29 28 28 25 25
25 27 25 25 18
24 26 25 26 22
27 26 23 25 27
27 30 24 31 23
27 27 23 29 30
27 24 26 22 25
24 23 27 22 25
23 25 26 26 21
32 28 25 23 25
30 23 25 26 25
29 31 27 24 22
24 26 27 28 24
25 27 25 28 25
26 29 20 21 26
27 31 30 26 36
31 26 25 22 27
25 27 27 28 26
26 24 28 24 25
32 33 22 24 28
28 23 26 28 28
Sample Data
 Pin Diameters
0.249 0.251 0.251 0.248 0.250 USL=0.258 Draw XbarR chart of sample data
0.251 0.246 0.252 0.248 0.250 LSL=0.242 Draw Histogram with USL/LSL of 5 Sample Data
0.250 0.250 0.246 0.250 0.251
0.249 0.253 0.245 0.254 0.249
0.250 0.246 0.251 0.249 0.250
0.250 0.250 0.251 0.251 0.251
0.247 0.251 0.253 0.250 0.249
0.250 0.251 0.253 0.249 0.248
0.246 0.250 0.248 0.250 0.251
0.251 0.248 0.249 0.249 0.250
0.251 0.249 0.249 0.251 0.252
0.251 0.255 0.248 0.247 0.249
0.250 0.252 0.252 0.249 0.251
0.250 0.251 0.254 0.251 0.251
0.252 0.251 0.248 0.252 0.251
0.249 0.250 0.249 0.251 0.252
0.250 0.249 0.250 0.250 0.250
0.248 0.250 0.249 0.251 0.251
0.251 0.248 0.250 0.250 0.252
0.254 0.251 0.254 0.249 0.251
5 Sample Data
 DefectivesSample Size Dirt and grease spots in shipped product
Mon 30 48
Tue 27 48 Draw p Chart of Data
Wed 34 48
Thu 23 48
Fri 20 48
Mon 33 48
Tue 22 48
Wed 24 48
Thu 18 48
Fri 34 48
Mon 25 48
Tue 20 48
Wed 24 48
Thu 23 48
Fri 16 48
Mon 19 48
Tue 32 48
Wed 26 48
Thu 25 48
Fri 25 48
 Wrong Sample
Sample Scratched Wrinkled Bent Cracked Part Total Size
1 14 10 5 1 0 30 100 Draw a u Chart of Total Defects over Sampl
2 16 7 5 0 1 29 100 Draw a Pareto Chart of Types of Defects
3 13 10 2 2 0 27 100
4 12 6 5 1 0 24 100
5 12 10 9 5 0 36 100
6 11 6 4 0 2 23 100
7 17 6 3 0 0 26 100
8 20 12 1 1 0 34 100
9 11 6 5 1 1 24 100
10 9 10 7 0 0 26 100
11 6 7 7 2 0 22 100
12 8 9 8 3 0 28 100
13 21 9 3 3 0 36 100
14 17 7 3 3 0 30 100
15 15 11 2 3 0 31 100
16 10 10 4 2 0 26 100
17 9 9 3 3 0 24 100
18 17 5 2 3 1 28 100
19 12 11 2 1 0 26 100
20 14 7 5 4 0 30 100
Total 264 168 85 38 5
u Chart of Total Defects over Sample Size
Pareto Chart of Types of Defects
 Inspection Report of auto seat cushions Date
Kind of Defect 12-Aug 13-Aug 14-Aug 15-Aug 16-Aug Total Defect 12-Aug
Poor Mix 2 3 1 6 12-Aug
Holes 8 4 7 3 22 12-Aug
Dent 1 5 6 12-Aug
Not enough component 1 1 2 12-Aug
Deformed 1 1 12-Aug
Torn through handling 1 1 2 12-Aug
Oil/grease stains 1 1 1 3 12-Aug
Total Defects 12 6 12 6 6 12-Aug
12-Aug
Draw a c Chart of Total Defects Per Day 12-Aug
Draw a Pareto Chart of Types of Defects 12-Aug
13-Aug
13-Aug
13-Aug
13-Aug
13-Aug
13-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
14-Aug
15-Aug
15-Aug
15-Aug
15-Aug
15-Aug
15-Aug
16-Aug
16-Aug
16-Aug
16-Aug
16-Aug
16-Aug
 Auto Seat Cushion Defects
Poor Mix Click on Auto Seat Cushion Defects
Poor Mix Draw a Pareto Chart
Holes
Holes Click on Date, then hold down Ctrl key and click Auto Seat Cushion Defects
Holes Use PivotTable Wizard to summarize data
Holes
Holes
Holes
Holes
Holes
Not enough component
Torn through handling
Holes
Holes
Holes
Holes
Dent
Oil/grease stains
Poor Mix
Poor Mix
Poor Mix
Holes
Holes
Holes
Holes
Holes
Holes
Holes
Not enough component
Oil/grease stains
Poor Mix
Holes
Holes
Holes
Torn through handling
Oil/grease stains
Dent
Dent
Dent
Dent
Dent
Deformed
shion Defects
Defects 1st shift 2nd shift 3rd shift Total 10.1% of hose assemblies are defective
Too Short 30 35 26 91 Leadership thinks it's a shift issue.
Too long 44 44 44 132 What issues should be addressed?
Missing threads 10 69 70 149
Leaks 330 321 347 998 Run Pareto Chart of Total Defects
Damaged 8 11 5 24 Run Pareto Chart of Defects by Shift
Other 22 20 13 55
Total Defects 444 500 505

O.K. 4508 4495 4481 13484

SPC Simplified, Quality Resources, 1989
Minutes to process small business transactions (banking) Time at Drive Through Window
84 5:48
26 6:21 A Credit Union is worried they are losing
22 3:36 Run XmR Chart and Histogram of Minute
10 6:03 Run Histogram of Time at Drive Through
52 8:47
54 6:04
42 3:17
76 2:28
64 3:36
32 1:31
54 3:51
72 6:27
72 7:30
70 6:41
36 3:25
62 4:47
50 1:20
44 3:52
86 2:42
60 5:07
50 2:03
58 3:48
16 3:39
36 4:34
44 1:23
56 1:00
42 2:36
20 2:41
50 2:37
56 2:00
58 2:45
74 0:20
36 3:29
70 0:55
42 1:29
60 2:24
68 1:53
46 2:22
60 2:17
48 2:30
34 7:19
56 3:21
24 1:37
72 3:26
48 2:28
58 1:07
80 1:40
58 1:38
46 5:47
34 0:48
1:55
3:36
1:56
5:35
2:50
1:43
Union is worried they are losing business because of long wait times
R Chart and Histogram of Minutes to Process
ogram of Time at Drive Through