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One Injury is One Too Many: Improving Health and Safety in Alstom
Case study: How Alstom employed a piece of e-learning as part of a company-wide
strategy to reduce accidents at work and increase risk awareness
Over the last seven years, Alstoms Injury Frequency Rate was in decline and the company had proved itself an
industry leader when it came to health and safety. In reaction to a slight reverse in this trend and to avoid
employees slipping into a comfort zone when dealing with every-day risks, Alstom rolled out a mandatory e-
learning program to over 23,000 staff worldwide.
The Background Challenge
It is Alstoms belief that no employee should execute their daily activity Alstoms Environment, Health and Safety policy is very thorough and
without knowing the major risks involved and the safety rules covers so many functions and activities that it would be impossible to
associated with these risks. But with the increasing complexity of include every single guideline and direction in one piece of learning. The
operations and running business in this challenging economic climate, challenge, therefore, was to prioritize and organize content and deliver
Alstom has unfortunately recorded several accidents in the past year. a clear message.
As part of a global initiative to ensure that all Alstom staff understand With 23,000 staff based around the globe, the learning solution also
the risks of the companys activities and apply Alstoms Environment, had to be easy to localize and applicable to the entire organization.
Health and Safety (EHS) rules, Interactive Services was employed to
create an e-learning program to be taken by all Alstom staff worldwide. Given the gravity of EHS, a balance had to be found between creating
This e-learning would be the basis of the companys EHS culture and serious content and framing it in such a way that the learner would be
contribute to making Alstom a safer place to work. engaged and motivated before, during and after the learning.
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