1.

Be updated on
various cultures from Embrace
references like books, Individuality
internet, etc. Never
generalize
Ask question
people from
about other
one culture
cultures
ORIENTATION AVOID
ON DIFFERENT STEREOTYPING
CULTURES

DIVERSITY IN
WORKPLACE

ACTVITIES PROFESSIONALISM

THAT IS A MUST
INVOLVES

DIVERSITY

Refrain from Dont be

stating bad judgmental
Allow others to Incorporate opinions regarding
tell about cultural topics into culture
special events activities
2.
Cultural Misunderstandings
Lum pya published a manuscript of another person
and submitted it to a publisher as if it was her own.
Chikiting, a business negotiator, learned after
recently losing an important deal in India that her
counterpart felt as if she had been rushing through
the talks. She thought she was being efficient with
their time.
Suman (Japanese), avoid to directly glancing at his
supervisor especially when they conduct weekly
meetings. The supervisor found it offensive.
Damiana a teacher from Laos, verbally punished
an American student. He was reprimanded for
doing such act.
Pnom Pen originally from Thailand have worked
with a number of Fijians and sometimes she would
touch their curly hair and tell them how nice and
soft it feels. Then one day, she found out that in
their culture, youre not supposed to touch people
on the headonly the chief can do that.
Possible Solutions
In Australia, plagiarism is a very big concern. He
must must know the importance of copyright or
intellectual property rules in order to avoid such
situation in the future.
As studies would show,deal making across cultures
tends to lead to worse outcomes as compared with
negotiations conducted within the same culture. It
would be best to educate yourself on how the
people you transact with conduct their negotiations
so that you will more chances of success with it.
In some Asian cultures, people show respect to
authoritative figures by avoiding their glance which
is not very common in some western cultures.
In some Asian countries, some mentors verbally or
physically punish a student, it is quite unacceptable
enforcement in the American culture.It would be
best for Damiana to know more the culture and
difference in teaching methods from his native
country to his current one.
Try to understand the possible reasons/causes of
the challenging situation by consultation with the
person/s themselves, relatives, co-workers,
supervisor, doctor and/or looking at resources for
information and possible explanations.
3.

Australians are committed by legislation to eliminate racial discrimination under the

(Cwlth) Racial Discrimination Act 1975

Queenslanders also have state legislation which we must abide by the Anti-Discrimination
Act 1991.
4. Create a mind map to outline the possible causes of cultural conflicts.

How you live

your life

Cultural
differences can
result in conflicts

CAUSES

OF

CULTURAL

CONFLICT

Can be related to
ethnicity, religion,
age or where you
live
5. How can you build relationships with clients and co-workers from different cultural backgrounds?

Building relationships based on cultural diversity it requires understanding and respect for cultural
differences at individual and organizational levels. Cultural bias is often learnt through socialization, and
being unaware of personal bias may lead to discrimination, misunderstandings and conflicts that will
affect work relationships and service delivery.