Objectives

Experienced Health Program Manager, with a demonstrated history of working in the non-
profit organization management industry, Aiming to be part of the management team in a
humanitarian NGO whereby I can utilise my managerial & leadership skills to achieve
organisations vision and values!

Personal Information:
Date of Birth: 19th of July 1979
Place of Birth: Palestine
Nationality: Jordanian
Address: Jordan Amman

Professional Experience
Health program manager International medical corps (IMC)
December 2015 up to date
Work closely with the Director of programs, senior management, and field teams to
determine the operational needs of the health department within the scope of the grants
and budgets
0 Manage the day-to-day activities of the health program focusing on
medical/health staff recruitment, medication and consumables procurement,
prepositioning of medications and medical supplies, monthly and quarterly donor report
preparations and review.
1 Work with field teams to ensure continued provision of field needs in terms of
medication and medical consumables
2 Analyze inventories; reviewing the warehouse stock, receiving requests from the
field team of the supplies required, providing the supplies and making sure its delivered in
a timely manner
Ensure program deliverables are met according to the highest standards
Work closely with the medical doctors and health teams to determine the training needs
of the clinical staff
Provide input for monthly field reports in order to provide donor reporting, analyze
trends, and adjust the programs as needed
Work with government health authorities and international agencies at the field level to
ensure implementation of standardized health programming
Work with Director of programs and country director, field teams, partnering agencies
and national health authorities for outbreak preparedness and contingency planning for
camp and out-of-camp populations
Work with field teams to ensure continued provision of basic lifesaving services to
beneficiaries in case of full evacuation of re-locatable staff due to insecurity
Work with the program team to draft concepts for future funding following the protocols
and formats of each relevant donor
 Analyze pharmacy reports to monitor drug consumption per site and adjust program as
needed
Regularly update country office on progression of programs as per protocol

Health program manager Islamic Relief World wide

February 2014 November 2015

3 Responsible of the overall implementation of the primary, secondary and tertiary health
treatment projects.
4 Responsible to ensure that projects goals, purposes, outputs and indicators are
implemented as per the project proposals.
5 Formulate and lead the health project team.
6 Responsible to develop health committee term of reference and selection criteria.
7 Responsible to maintain the project risk register, and set a plan to mitigate and avoid
negative risks.
8 Set a solid referral system with Islamic Relief team, Local NGO, Syrian committee to
reach Syrian beneficiaries who are in need for medical assistance.
9 Ensure the proper use of beneficiaries information and keeping all information
confidential.
10 Close follow up with all patients and ensure obtaining the required documentation.
11 Properly manage the team under his/her responsibility, including regular meeting and
guidance, development of individual action plans when necessary in line with project level
guidelines
12 To participate in trainings and give trainings as required.
13 To ensure continuous monitoring of the activities including quantitative and qualitative
follow-up and monitoring of health suppliers and partners.
14 Extensive collaboration and consultation with local partner and staff.

Program Coordinator International Relief and Development (IRD)

February 2013February 2014

15 To coordinate activities between program CHWs, Doctor and MOH health center
personal.
16 To collect program data and obtain regular statistical analysis.
17 To monitor project implemented activities with the Ministry of Health in the field and
make sure that all the goals & objectives are achieved.
18 To monitor the health education and activities, campaigns and violence and conflict
mitigation workshops implemented by facilitators and CHWs.
19 To maintain accurate and timely information flow between the volunteers & supervisors
and project manager and senior staff.
20 To help in the preparation of the project bi-weekly / monthly / quarterly reports with
specific focus on statistical information coming from the selected MOH health centers.

Community Mobilizer International Relief and Development (IRD)

February 2012 February 2013

21 Help with the preparation of any trainings, meetings or events related to the project,
including communication with the project partners and between other IRD projects.
22 Assist in mobilizing the communities around the schools, forming the Community Parent
School Coalitions (CPSCs) and instituting the training programs empowering the schools and
communities to support school improvements and extracurricular activities.
23 Maintain contact with the target schools, communities, focal points and MoE at the
school level. Follow up with the focal points to collect and review their monthly reports.
24 To help in preparation of the project monthly/quarterly reports.
25 Make regular field visits to monitor the quality of CMP activities throughout the project
and to participate in project activities.
26 Monitoring and management of the CPSC grants, and accommodation and expense
reimbursements for Program and MoE staff and CPSC activities

Product Specialist Genzyme

July 2009 October 2012

27 Mainly working with MOE and Royal Medical Services tenders.

28 Arranges one-on-one sales presentations, group discussions and educational programs
for medical specialists.
29 Possesses in-depth knowledge of the companys product and presents the latest in
medical news and treatment programs using that specialized knowledge in order to increase
the companys sales targets.
30 Market planning.

Medical Representative MerckSerrono

December 2007 July 2009
31 Reviewing sales performance Meet sales objectives and forecasts.
32 Accurately forecast the future sales results of current sales activities
33 Maintain, cultivate and expand existing customers in line with company growth
strategies
34 Inform the customers of the latest medical news and trends and negotiate contracts.
Education

35 B.Sc. Nutrition Jordan University of Science and Technology Graduated 2001

 36 B.Sc. Pharmacy University of Petra Graduated 2011
37 project management professionals (certificate pre exam preparation )

Training Courses
38 PMP training by pioneers Academy (November 2014 )
39 Monitoring and Evaluation, Community Mobilization, Combating Human Trafficking,
Adolescence Techniques (Lions Quest) - By - International Relief and Development (April
2012)
40 Child protection TOT by Islamic Relief Worldwide (7 th of May 12th may 2014)
41 training of trainers of Non Communicable Diseases by IFRC and Jordan Red Crescent (14 th
of October 16th of October 2014)
42 Advanced business writing lead Academy (15 th of February -19th February 2015 )
43 GBV in WASH TOT training Islamic relief academy (4 th of October -10th of October 2015)
44 Part of the committee responsible of preparing the national clinical management of rape
protocol October 2016
45 Impactive Presentation Skills - By MS (Dubai, 28th of September 2008)
46 Problem Solving and Decision Making Skills - By MS (Dubai, 15 th December 2008)
47 Dealing with Difficult People - By MS (April 16 th 2009)
48 Selling and Detailing Skills and Professional Selling Workshop (11 th of June 2007)
49 Personal and Team Effectiveness - By MerckSerono (MS) Empower Program (23rd of July
2008)
References
50 Samah Gsouss: IRD previous direct supervisor
E-Mail: smahqk@yahoo.com
Phone number: 079-5087071
51 Jehan Abu Tayeh: Islamic Relief previous direct supervisor
E-Mail: jeihan.abutayeh@gmail.com
Phone number: 077-9900900