You are on page 1of 8

Competency

development
program (CDP)
on lean Six
Sigma Black
Belt

kpmg.com/in
Six Sigma has today become one of
the most prevalent methodologies to
achieve higher levels of performance
and many of the success stories
in Six Sigma revolve around
effective change agents. Our
Black Belt program enables your
transformation into an effective
change agent.

About six sigma


Coping with the constant change carrying the success baton of its robust accurate information to draw an
encompassing business growth, processes especially those that effective benchmark and conclusions.
geographical expansion, competing are meant to deliver a desired output The methodology is, about reducing
environment, it has become repeatedly. Thus, the need translates defect, process and performance
imperative to leverage pertinent to having such practices that can help excellence. More than 100 participants
benchmarking inputs to derive near ensure organizational capability, well from various organizations have
accurate conclusions. While business controlled processes and reduced undergone this program with us in the
objectives are often brainstormed in defects in operations/actions being past and have provided testimonials
board meetings and leadership forums carried out. demonstrating potential benefits. We
it is often observed there remains ourselves have also taken up projects
a void in how they are translated to The corporate success saga across diverse industries and domains
organizational capability, benchmark recognizes Six Sigma methodology and used six sigma to seek potential
and process performance. An to contribute to achieving desired benefits.
organization cannot grow without results. Enables practitioners to use

Black Belts require professional training to gain a


thorough understanding of Six Sigma philosophy,
methods and quality management tools and techniques

KPMG black belt program


Black Belt is a term that those who share thoughts to nurture
differentiates individual maturity experiential learning. Provides in-depth
of understanding Lean Six Sigma understanding and interpretation
concept enabling more accurate using statistical tools, concepts
interpretations those can be drawn and techniques to make fact based
from using effective statistical tools. decision, use data to draw business
The term is deemed to be associated conclusions, analyze accurate trends
with leaders driving organizational and metrics for their practical use,
transformation, those who cultivate conduct depth causes analysis
from a few core projects to overall and innovate for organizational
excellence programs. transformation. Brings practical
demonstration of statistical tools and
KPMG offers a 10-day thorough 80 provide an opportunity to practice
hour contact program designed sufficient.
with adaptive learning methodology.
The program sprawls across two 5 Phase 1: Define, Measure and Analyze.
days modules with an in-between Phase 2: Statistical Tool Usage,
gap to adopt concepts and practice demonstrations, Improve & Control
better. The program is delivered by and Integration
experienced KPMG professionals

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
A balanced and structured program that enables
you to meet the rigor and challenges of Six Sigma
implementation.

Program objective Potential benefits from the


The program aims at improving programme
competency of individuals to be able Provide in-depth understanding to:
to lead and drive organization wide Link business objectives to
transformation programs through measurable performance
in-depth understanding of business parameters
issues, use statistics to make
decisions, and improve performance Data driven problem solving,
Process and performance
transformation
For whom
Innovation, transformation and Competency development and
change leaders, professionals career enhancement
managing Six Sigma teams Differentiate and gain leadership
Six Sigma practitioners involved acumen to drive large projects
in high impact transformational Learn project management ,
projects team dependency and intergroup
Decision makers in varied roles coordination
across industry and domain Lead cross geographical, cross
Professionals involved in process functional high impact projects
control, quality and improvement Share experience and learn from
Aspirants for data analytics, industry leaders in a heterogeneous
research, process engineering and environment
re-engineering initiatives
Aspirants for Lean improvement,
waste reduction, production and
service efficiency
Successfully embraced by
professionals from healthcare,
logistics, aviation, banking, IT, ITES,
banking, finance, treasury, defense,
marketing, research, telecom, brewery,
heavy machinery, automobile, pharma,
FMCG, outsourcing, seaways, marine,
packaging, hospitality and many more

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
Program details
The details of the course covered is provided below

Phase Topics covered

Basic Concepts: Defects, DPMO, DPO, Rolled Throughput Yield (RTY); Principle of first time right; Cost of Poor Quality

Enterprise Wide Six Sigma Rollout - Project Selection and Prioritization

Defining and developing the Project Charter, Building Goal/Problem Statement

Project Scoping; Selection of Team Members, Assigning of Roles for Team Members, Deriving Project Schedule
DEFINE
Business Case and Project Sign Off

Capturing Voice of Customer (VOC) and its relevance

Kano Model Study Customer delight factors

Process Mapping using COPIS/SIPOC Model

Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish Bone Diagram
and Pareto Chart

FMEA for risk management - as risk assessment, risk prioritization, risk prevention, risk monitoring tool

Performance standards Defect, Unit and Opportunity

CTQ Characteristics Characteristic, Unit of Measure, Target, Specification limit, Desired level of quality

Data Collection Plan- Five Step Data collection Plan

Measurement Systems Analysis (MSA) using Variable Data - Gage R&R

MEASURE Measurement System Characteristics: Tolerance; Precision; Accuracy

MSA for Destructive tests, Nested and Crossed Gage R&R study

Attribute Agreement Analysis with different type of Data like Nominal, Binomial and Ordinal

Change Management Tools like A-RM-I (Approver, Resource, Member of the team, Interested Party), GRPI (Goals,
Roles, Processes, Interpersonal skills

Team exercise on Change Management Tools

Data Types: Discrete and Continuous

Sampling Plan and Sampling Techniques

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
Phase Topics covered

Introduction to Statistical Process Control - its relevance; Common Causes; Special Causes, Capability Study, Shape,
Spread and Stability

Process Capability Analysis: The Specification Limits (Double Sided; Single Sided)

Baseline Sigma Capability- Zst and Zlt

Z Calculator Tool and use of Z conversion table

Normality - why it matters, and what to do when your data is not normal

ANALYZE Box Cox and Johnson Transformation

Normality Test - Anderson Darling Normality Test

Z Calculation with Normal, Attribute and Non Normal Data

Subjective Analysis Tools: QFD; Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots, Time series plot, Multi
Variant Chart

Subgroups and Sampling: Rational Subgroups; Other data sub grouping techniques

Correlation and Regression Linear regression, General Linear Model

Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios

Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)

Analysis of Multiple Variables: Concept of Rational Sub grouping, ANOVA (Analysis of Variance)

Case study on Hypothesis testing Concept of Statistical test flow chart

IMPROVE Main Effects Plot; Interactions Plot, Pareto with Confidence Intervals, significance of Standardized effect.

Class Exercises on the topics covered, Group findings

Concept of Operating Parameters and Critical Elements

Establish operating tolerances on Xs (When X is Continuous in Nature)

Transfer function Y= mx + C

MSA on Xs

Determine Improved process capability

Selection of SPC Charts (Attribute Data and Variable Data)

Introduction to control charts Continuous and Discrete Data

CONTROL Discrete Data Control Charts (P, U, defects vs. defectives). Variable Data Control Charts (I-MR and X-Bar R)

Mistake Proofing with Poka Yoke

Cost Benefit Analysis and Reporting - Linkages to profit and loss

Class Exercise on using Control Charts. Extensive Focus on various types of Control Charts using Minitab

Lessons Learned - documenting repeatable and replicable dos and donts on your project

D-M-A-I-C Recap (5 Phases of 6 Sigma)

Black Belt Project discussions (Case Studies)

INTEGRATE Capturing Project Learning

Lessons Learned

Final Questions and Answers

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
Class quorum
The minimum number required for or cancel the program. Notice to the
conducting the course is eight and participants will be provided two days in
maximum number of participants is advance regarding such cancellations or
fifteen. postponement.
If the minimum quorum is not available Please confirm your registration and
within the scheduled class dates, class schedule before finalizing on travel
KPMG reserves the right to postpone or other logistics from your end.

Methodology Registration
Program is a global standard offering that uses mix For attending the course, participants are required to
of techniques aligned to adaptive learning style send the physical copy of the Demand Draft to the
Inculcates class room exercises, theory vs scenario respective KPMG regional office. Participants can also
linkage in a mini-group setup, reverse presentation, pay the fee using a bank deposit facility. Account details
demonstration of statistical tools and practice will be provided by the respective KPMG office. For
sessions all registration related queries, please refer contacts
section.

Program fee
Refund rules
INR 60,000/- + applicable taxes If the course stands cancelled, the entire fee amount
would be refunded back to the candidate. In case of a
Program schedule no-show by the candidate no amount shall be refunded.
If the candidate discontinues the course, no refund
Across geography schedule is regularly updated on our would be made available.
website:
http://www.kpmg.com/in/pm/pages/sixsigma No refund of travel cost would be done, please confirm
the training before making your travel arrangement.
We would be providing a two day cancellation or
Materials and logistics postponement notice for the same.
It would be advisable to come to the class with a laptop In case the candidate does not qualify for the
enabled with a leading operating system. Access to certification, no refund would be made; however, the
a copy of the statistical tool such as Minitab would candidate can re-register again for the course by paying
be useful to conduct exercises. KPMG would only be the required program fee and attend the same.
providing hard copies of the training material for your
perusal. The candidate is liable to pay the entire amount, for the
six sigma black belt program through a Demand Draft
or using an online money transfer facility before the
Evaluation commencement of the first phase of the program.
Evaluation would be carried out through a written
examination consisting of objective type and scenario
based questions. Issue of certificates
Certificates would be issued only to successful
Black Belt assessment exam would be conducted at candidates, on completion of program requirements
the end of the theoretical sessions and on full realization of payment. Organizations
Tool usage demonstrations might also be carried out sponsoring candidates need to provide explicit
as part of the assessment instructions of how the certificate needs to be issued to
candidates. The certificates are expected to be issued
KPMG follows a strict evaluation process and will not within four weeks of the completion of assessment.
entertain any requests for re-consideration in case the
candidate does not qualify for the certification.

Pedagogy
Each participant will get a hardcopy of the training
material which can be used for reference
Participants will carry out individual/group exercises
during the training, mentored by the KPMG faculty
Active question and answer sessions are built into
the course for clarifications and better understanding

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
Testimonials:

I had attended the Lean Six sigma Black Belt CDP run The Six Sigma Lean Black Belt CDP helped me
at KPMG in their Gurgaon office and I am pleased to to understand the business and people aspects
say that it was a very delightful experience. Each one of transformational projects. The ability to take
of us in the class had such a diverse background, a complicated statistical methodology and
and still the trainer managed to deliver what I would communicate it so that non-statisticians can
call a world class facilitation experience for everyone understand the concept and easily utilize the tools to
equally. He was helpful, informative and articulate in improve performance, increase sales revenues and
his demeanour. The CDP has enabled me to change reduce costs. By using the simple tools I learned in
my role at work and helped me earn a new title! I the program I have already been able to significantly
would happily refer KPMG for any future needs to improve the IT environment of my company and
my colleagues. pass this on to the operational team who filtered it
through the rest of the organization
Senior Professional Senior Professional
from Leading Insurance company. from Leading Manufacturing company.

Disclaimer: The views and opinions expressed herein are those of the participants and do not necessarily represent the views and opinions of KPMG in India.

KPMG advantage

Offering Among the first Leadership Dedicated Credibility Commitment


Structured To have a Six Among the Dedicated team of Catering to Contributing to
program for: Sigma training leaders in Open Sigma resources audience the national skill
Six sigma green practice in India. house green belt including Master from diverse development
belt and black belt Black Belt, Black domains those agenda of the Govt.
Six sigma black
workshop Belt and Green include: Banking Spreading
belt Belts. and Finance, Zero Defect
Trained more Manufacturing, IT/ awareness
Customisable for: than 13000 ITeS, Hospitality,
professionals Healthcare, Enabling
Six sigma quality in
across India, Defense, Logistics,
yellow belt Middle East and Education and manufacturing
Master black Africa. more... Repeat and service.
belt deliveries across Enabling people
85 per cent clients. for fact-based
Six sigma advisory
decision
Faclitation
making
approach
Full scale

Implementation

About KPMG academy: Governance institute About KPMG in India


KPMG Academy has been set up with an objective of KPMG in India, a professional services firm, is the Indian
strengthening business performance through knowledge member firm of KPMG International and was established
management, competency development and capacity in September 1993. Our professionals leverage the global
building. Based upon quintessential elements of knowledge, network of firms, providing detailed knowledge of local
applied imagination and application of both, the Academy laws, regulations, markets and competition. KPMG in India
aims to strengthen the business organisation and its provides services to over 4,500 international and national
ecosystem. The Academys objectives include standards clients, in India. KPMG has offices across India in New
setting in areas of KPMG functioning, and strengthening Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai,
conditions for its future readiness in terms of business and Bengaluru, Kochi, Hyderabad and Kolkata. The Indian member
its delivery systems. Client interactions, insights, thought firm has access to more than 8,000 Indian and expatriate
leadership publications and brand development are among professionals, many of whom are internationally trained.
the outcomes. The KPMG Governance Institute aims to It strives to provide rapid, performance-based, industry-
function in its outreach areas. focussed and technology-enabled services, which reflect
a shared knowledge of global and local industries and
experience of the Indian business environment.

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.
KPMG in India contacts: For Program Enquiries

K Kothandaraman Southern Region


Partner Bengaluru, Hyderabad, Chennai,
Business Excellence Kochi & Trivandrum.
T: +91 80 3065 4700 M: +91 91762 79279
E: kkothandaram@kpmg.com E: SixSigmaSouth@kpmg.com

Venkataramani Sankaran West Region


Technical Director Mumbai, Pune, Nashik,
Business Excellence Ahmedabad, Indore
T: +91 44 3914 5251 M: +91 99877 44776
E: vsankaran@kpmg.com E: SixSigmaWest@kpmg.com

Nitesh Jain North Region


Associate Director Delhi, Gurgaon, Noida,
Business Excellence Chandigarh, Jaipur, Kolkata
T: +91 120 4785450 M: +91 99997 55655
E: niteshjain@kpmg.com E: SixSigmaNorth@kpmg.com

For General Six Sigma Enquiries


www.kpmg.com/in in-fmsixsigma@kpmg.com

The information contained herein is of a general nature and is not intended to address the circumstances of
any particular individual or entity. Although we endeavour to provide accurate and timely information, there
can be no guarantee that such information is accurate as of the date it is received or that it will continue to
be accurate in the future. No one should act on such information without appropriate professional advice
after a thorough examination of the particular situation.

2015 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All
rights reserved.

The KPMG name, logo and cutting through complexity are registered trademarks or trademarks of KPMG
International Cooperative (KPMG International).

Printed in India (001_FLY0415)