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e-learning in clinical teaching

Article in British journal of hospital medicine (London, England: 2005) January 2010
DOI: 10.12968/hmed.2010.71.1.45973 Source: PubMed

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Iain Doherty Judy Mckimm


The University of Hong Kong Swansea University
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Education and Training Update

e-learning in clinical teaching


Clinical teachers teach diverse groups of learners who are increasingly familiar with learning through an
online environment. e-learning provides huge opportunities for enhancing clinical teaching and facilitating
communication. However, to be effective, e-learning must be grounded within sound educational approaches.

T
his article explores the role of and ages interaction (staff:staff, staff:student, The seven principles
potential for introducing a range of student:student) collaboration and com- Chickering and Gamson (1987) intro-
technologies in clinical teaching, set munication. duced the seven principles for good prac-
within the context of a framework of prin- Although there are huge opportunities tice in undergraduate education, accord-
ciples for good teaching practice. It looks to enhance clinical teaching through e- ing to which, good educational practice:
at how teachers might select and imple- learning a number of challenges exist in 1. Encourages contact between students
ment technologies appropriately when addition to determining pedagogical and faculty
planning teaching sessions, writing learn- aspects. Teachers will need to be familiar 2. Develops reciprocity and cooperation
ing objectives and designing learning with the range of innovations available so among students
activities and assessments. that they can select appropriate means of 3. Encourages active learning
developing content, facilitating the process 4. Gives prompt feedback
What is e-learning? of learning and enabling communication. 5. Emphasizes time on task
e-learning is now very much part of main- Other challenges include becoming famil- 6. Communicates high expectations
stream medical education. Medical stu- iar with new systems, processes and online 7. Respects diverse talents and ways of
dents and trainees are very familiar with environments, making time to filter learning.
using computers and other technologies through and select appropriate materials, Although devised for undergraduate edu-
as part of their day-to-day life, in health- having time to support learners as they use cation, these principles are relevant to
care management and in education. In e-learning and keeping materials and all learning situations. We can easily see
this article e-learning refers to electroni- activities up to date. how the principles could be achieved in
cally-mediated learning in a digital format face-to-face teaching, where teacher and
(using computers and the internet) to The educational context learners are physically located in the same
enhance or facilitate teaching and learn- The challenge for medical space (such as a classroom) at the same
ing (Bullen, 2006). This definition covers educators is to be aware of the new time. For example, a session might begin
the use of technologies to supplement changes and to consider how the with the teacher communicating his/her
face-to-face teaching through to distance latest technology can be used to high expectations by outlining learning
teaching opportunities in which teacher enhance learning (Sandars and objectives and defining the standards to
and student may never meet face-to-face Haythornthwaite, 2007). be met in order to pass an assignment. At
such as BMJ Learning (Walsh and Dillner, Technological innovations appear tempt- the same time the teacher might clarify
2003). ing, particularly when students are learning time on task in relation to completion of
Ellaway and Masters (2008) distinguish at a distance and when there is such an learning activities and due dates for assign-
between e-learning, e-teaching and e- array of possibilities available. However, if ments.
assessment, highlighting that e-learning is we are going to talk about e-learning in an Contact between teachers and learners
not just about the content and the deliv- educationally useful way we need to start can be encouraged by the teacher setting
ery of teaching, but is a pedagogical by talking first about teaching and learn- aside additional time during which he/she
approach that aims to be flexible, engag- ing. Taking an approach that first identifies is available to talk to learners. Active learn-
ing and learner-centred: one that encour- and looks for answers to educational chal- ing can be encouraged by group-based
lenges will be more likely to result in the learning activities based on collaborative
Dr Iain Doherty is Director of the Learning
appropriate use of technologies (Laurillard, research, which also encourages reciproc-
Technology Unit, Faculty of Medical and
2008). Technology must take second place ity and cooperation between learners.
Health Sciences, University of Auckland, PO
to good practice in education, hovering Requiring individual learners to take a
Box 92019, Auckland, New Zealand, and
shyly in the wings, ready to lend its power, lead in specific activities and building on
Professor Judy McKimm is Senior Lecturer
but only as needed (Ahmed, 2003). learners needs is one way in which the
in the Faculty of Medical and Health Sciences
Three models or frameworks help us teacher can demonstrate respect for diverse
Education, University of Auckland, Visiting
think about the place of e-learning in talents and ways of learning. Prompt and
Professor of Healthcare Education and
clinical teaching: timely feedback on progress or areas for
Leadership, University of Bedfordshire and
n The seven principles of good teaching development can be given while activities
Honorary Professor, Swansea University
practice are being carried out or in one-to-one
n Distinguishing between the content tutorials.
Correspondence to: Dr I Doherty
and the process of e-learning There is no point in introducing a tech-
n Constructive alignment. nology just because it is available or for the

44 British Journal of Hospital Medicine, January 2010, Vol 71, No 1

BJHM_44_47_ET_elearning.indd 44 5/1/10 10:29:06


Education and Training Update

sake of innovating. The novelty factor can e-learning content includes curriculum Web 2.0, although difficult to define
often cause us to be tempted to implement content, course materials, e-journals, e- (Anderson, 2007), is seen as a World Wide
the latest and greatest technology, some- books and other resources available Web characterized by new applications
times without thinking carefully enough through an e-library or online database, and services which have created what is
about whether or not this is actually going commercial materials, the internet (e.g. known as an architecture of participation
to result in meaningful learning (Lee, via Google, Google Scholar or Wikipedia), and collaboration (Doherty, 2008). Users
2005). A straightforward way to judge the reusable learning objects, audio and video of the web can now create and co-create
potential value of a technology is to con- materials (such as clinical recordings) or content, share content and collaborate
sider the seven principles and to ask how podcasts or RSS (really simple syndica- much more easily through tools such as
the technologies might help in adding tion) feeds (Ellaway and Masters, 2008; blogs, wikis, social bookmarking services,
value, realizing the principles in practice Morris and McKimm, 2009). Learners multimedia sharing services and social
and achieving educational outcomes that expect tangible benefits from using infor- networking spaces (Anderson, 2007)
would not otherwise have been possible mation and communication technology (Table 1).
(Gamson, 1995; Chickering and Ehrmann, and expect unrestricted access to resourc- Although many e-learning activities
1996). es, information and networks, however, directly replicate face-to-face activities
Many clinical teachers are running a they also expect face-to-face interaction to (group discussions, reading articles), other
busy service and may teach diverse groups form a large part of their educational activities can be significantly enhanced
of students and trainees. Putting the prin- experience (Joint Information Systems through e-learning which can facilitate
ciples into practice may be more difficult Committee, 2008). For clinical learners collaboration and cooperation between
in clinical settings than in a university set- who need to work and learn from patients, learners. For example, using the web to
ting where teaching sessions for groups of this is vital. deliver a clinical case scenario, supported
learners are clearly timetabled. Here, e- Contact between clinical teachers and by online resources (such as simulations,
learning might help to scaffold the learn- learners (and the learners themselves) can test results, scans and images), would
ing, through providing a common set of be limited by teacher availability and pres- make the case available at any time and
learning materials, links to library resourc- sures on students or trainees time place for a group of learners as long as they
es or by enabling group discussion or col- (Issenberg and Scalese, 2007). Earlier ver- had internet access. Using Web 2.0 tools
laboration to occur without the need for sions of the World Wide Web now such as a wiki environment would allow
teacher and learners to be in the same referred to as Web 1.0 (Boulos and each learner to discuss the case without
room, or even working at the same time. Wheeler, 2007) were repositories for having to physically meet with others.
One advantage of e-learning is that learn- information, enabling access to informa- This flexibility is important for learners
ers and teachers can work independently tion from anywhere and at any time, and who find face-to-face meetings difficult
and communicate asynchronously (not in facilitated communication through email because, for example, of the demands of a
real time) through discussion boards or and other means. The use of Web 1.0 part time job or shiftwork.
email. Or teachers and/or learners may technologies such as email, a chat room or We might assume that learners who
communicate in real time (from their own a discussion board can increase opportuni- have grown up in the digital age would be
homes or other workplaces) through chat ties for contact and supplement face-to- driving e-learning. However, not all learn-
rooms, instant messaging or Skype. Such face contact. The less face-to-face contact ers are confident users of the wide range
classrooms without walls can provide use- time there is between teacher and learner of learning technologies available, and
ful learning spaces for trainees and stu- (e.g. in distance learning programmes there is an increasing literature that high-
dents who might find it difficult to meet where technologies provide the only means lights the challenges for learners (many of
in real time. of contact) the more crucial it is that tech- which are similar to those identified by
nologies are used appropriately to facilitate clinical teachers) (Morris and McKimm,
Content and process contact and communication. 2009).
Another way of thinking about how to
incorporate e-learning is to distinguish
between whether you are aiming to sup-
Table 1. Web 2.0 services and applications
port learners through providing access to
Categorization Explanation Application or service
content using e-learning (e.g. course mate-
rials, links to other websites, online data- Blog An online personal journal or web log http://www.blogger.com
bases) and/or whether you aim to use e- Wiki A collaboratively authored website http://www.wikispaces.com
learning to support the learning process. Social bookmarking A system for storing bookmarks on a remote server http://delicious.com
Of course, many programmes aim to do and to share bookmarks with other users of the system
both, but the expectations and choice of
Multimedia sharing Services that facilitate the storage and sharing of http://www.youtube.com
technologies used and the types of activi- multimedia content
ties selected will be shaped by your overall
aim as a teacher and your students learn- Social networking Professional and social networking sites that http://www.ning.com
facilitate meeting people, finding like minds, sharing
ing needs.

British Journal of Hospital Medicine, January 2010, Vol 71, No 1 45

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Education and Training Update

Constructive alignment amount of resources and facilitating com- Conflict of interest: none.
So far we have looked specifically at princi- munication when face-to-face learning is
Ahmed A (2003) Faculty adoption of technology:
ples for good practice for individual teach- difficult. However, it is vital to maintain Training comes first. Educational Technology
ers but we also need to ensure that tech- the main focus on improving teaching and March/April: 513
nologies are successfully integrated at a learning while acknowledging that new Anderson P (2007) What is web 2.0? Ideas,
technologies and implications for education. Joint
course level in terms of a coherent teaching technologies can enhance and facilitate Information Systems Committee. www.jisc.ac.uk/
plan. A curriculum, course or lesson teaching and learning. BJHM media/documents/techwatch/tsw0701b.pdf
should have an aim, specific learning objec-
tives or outcomes, learning activities Figure 1. Linking up the elements: the educational paradigm. From London Deanery (2008).
designed to enable students to realize the
learning objectives, valid and reliable assess- Evaluation and quality assurance Objectives and outcomes
ments designed to measure student learn-
ing (Atherton, 2005; McKimm and
Swanwick, 2009) and evaluation to meas-
ure the effect of the intervention. These are
the basic elements of the educational para-
digm (Figure 1) which, guided and
informed by educational principles
(Matheson, 2009), should be linked
together so as to enable constructive align-
ment (Biggs, 1996). Assessment Methods

Planning and implementing


e-learning activities Figure 2. Development template for e-learning an example.
A consideration of these elements helps us Aim Learners will work collaboratively in small groups for 1week to produce a group
see how technologies might be appropri- presentation and written individual assignment summarizing the key principles
ately integrated into teaching at a course of transmission, disease process and management of influenza(s) from both
and/or curriculum level (Elgort et al, 2008). individual patient and public health perspectives
Figure 2 provides an illustrative example Learning objectives/ Learners will be able to demonstrate understanding of the key principles of
using a template developed to support the outcomes transmission, disease process and clinical and public health management of influenza(s)
creation of flexible and distance teaching
Methods Assessment Evaluation
materials to ensure constructive alignment.
This example is informed by the teaching Process: Formative assessment, e.g. Student feedback questionnaire
and learning seven principles, defines Learner role/activity, e.g. students will learners present their groups on whether the content provided
teaching and learning methods and indi- work collaboratively in small groups to summaries (online or face-to- was helpful and/or appropriate,
produce a summary of the key face) any difficulties with accessing
cates how e-learning content and process
principles of transmission, disease materials or links, did they feel
might be introduced. process and clinical and public health Summative assessment, e.g. equipped and confident in using
In this example, the teacher uses e-learn- management of influenza(s) written individual assignment Web 2.0 tools, how group
ing to facilitate the group learning process, Process: communication worked, whether
providing supporting content and links as Tutor support role, e.g. written instructions, Assignments marked in tutor support was sufficient,
well as structuring the learning process so marking schemes, course announcements, accordance with defined criteria whether they felt that e-learning
as to achieve the learning outcomes which frequently asked questions page, and marking scheme, helped them to achieve the
are then assessed. Evaluation is important, moderation of online discussions constructive feedback provided learning outcomes
particularly after introducing a teaching or Content:
learning innovation, in order to gauge Resources, e.g. hard copy reference
whether learning improves as a result of the materials scanned and uploaded onto a
innovation and whether changes might virtual learning environment, multimedia
need to be made. Evaluation of Web 2.0 resources such as video, audio and
tools as teaching innovations is not some- images, selected online links such as
thing that is currently happening (Elgort et relevant websites, links to e-library
al, 2008), referred to by Booth (2007) as Process and content:
an educational bypass. Mode of delivery, e.g. web-based
learning materials, CD-based delivery
Conclusions of multimedia resources, online group
e-learning provides huge opportunities and work through a wiki, chat room or
discussion board
potential benefits for both learners and
clinical teachers, enabling access to a vast From Learning Technology Unit, Faculty of Medical and Health Sciences, University of Auckland

46 British Journal of Hospital Medicine, January 2010, Vol 71, No 1

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Education and Training Update

(accessed 15 May 2009) learning in medical education. Part 1: Learning, Blogs, wikis, rss and podcasting. Training and
Atherton JS (2005) Teaching and learning: teaching and assessment. Med Teach 30: 45573 Development in Australia 32(5): 1720
Assessment. www.learningandteaching.info/ Gamson ZF (1995) The seven principles for good London Deanery (2008) The educational paradigm.
teaching/assessment.htm (accessed 15 May 2009) practice in undergraduate education: A historical www.faculty.londondeanery.ac.uk/e-learning/
Biggs J (1996) Enhancing teaching through perspective. In: Hatfield S, ed. The seven principles setting-learning-objectives/the-educational-
constructive alignment. Higher Education 32: in action: Improving undergraduate education. paradigm (accessed 15 May 2009)
34764 Anker Press, Boltn, Mass Matheson D (2009) Learning objectives. www.
Booth A (2007) Blogs, wikis and podcasts: The Issenberg SB, Scalese RJ (2007) Best evidence in nottingham.ac.uk/medical-school/tips/aims_
evaluation bypass in action? Health Info Libr J high-fidelity simulation: what clinical teachers objectives.html (accessed 15 May 2009)
24: 298302 need to know. The Clinical Teacher 4: 737 McKimm J, Swanwick T (2009) Setting learning
Boulos MNK, Wheeler S (2007) The emerging web Joint Information Systems Committee (2008) Great objectives. Br J Hosp Med 70(7): 4069
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technologies in health and health care education. institutions are measuring up: Research study tourist: a guide for clinical teachers. The Clinical
Health Info Libr J 24(1): 223 conducted for the Joint Information Systems Teacher 6: 515
Bullen M (2006) When worlds collide: Project Committee (JISC). IPSOS MORI, London Sandars J, Haythornthwaite C (2007) New horizons
management and the collegial culture. In: Pasian Laurillard D (2008) The teacher as action researcher: for e-learning in medical education: ecological and
BL, Woodill G, eds. Plan to learn: Case studies in Using technology to capture pedagogic form. Web 2.0 perspectives. Med Teach 29(4): 30710
elearning project management. Canadian eLearning Studies in Higher Education 33(2): 13954 Walsh K, Dillner L (2003) Launching BMJ
Enterprise Alliance, Dartmouth, Nova Scotia: Lee M (2005) New tools for online collaboration: Learning. BMJ 327: 1064
16976
Chickering AW, Ehrmann SC (1996) Implementing
the seven principles: Technology as lever. American
Association for Higher Education Bulletin 49(2): 3 KEY POINTS
6
Chickering AW, Gamson ZF (1987) Seven principles
n e-learning is now part of mainstream medical education.
of good practice in undergraduate education. n The primary reasons for introducing e-learning must be concerned with meeting learners needs
American Association for Higher Education Bulletin
39(7): 37
and facilitating the educational process, not simply seizing on technological innovations.
Doherty I (2008) Web 2.0: A movement within the n We must not assume that learners are familiar with e-learning tools, but provide support for access
health community. Health Care and Informatics
Review Online June www.hinz.org.nz/uploads/file/
and use.
Journal%20Jun08/Doherty%20P49.pdf (accessed n Opportunities for enhancing learning through e-learning include access to a wide range of resources
23 December 2009) and information and facilitating communication.
Elgort I, Smith AG, Toland J (2008) Is wiki an
effective platform for group course work? n Challenges for teachers include working with new systems and processes as well as finding time for
Australasian Journal of Educational Technology developing and maintaining e-learning resources.
24(2): 195210
Ellaway R, Masters K (2008) AMEE Guide 32: e-

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