Beruflich Dokumente
Kultur Dokumente
Issue 2.0
August 2004
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This material is protected by the copyright and trade secret laws of the United States and other countries. It
may not be reproduced, distributed or altered in any fashion by any entity (either internal or external to Lucent
Technologies), except in accordance with applicable agreements, contracts, or licensing, without the express
written consent of the Customer Training and Information Products organization and the business
management owner of the material.
Lucent Technologies Network Systems
Larenseweg 50
1200 BD Hilversum
The Netherlands
Telephone +31 35 6873111
Internet www.lucent.com
Notice
Every effort was made to ensure that the information in this document was complete and accurate at the time
of printing. However, information is subject to change.
Trademarks
Pentium is a registered trademark of Intel Corporation
WaveStar, Metropolis and Navis are a trademarks of Lucent Technologies Inc.
Windows, Windows NT and Microsoft are registered trademarks of Microsoft Corporation.
Support
Please contact your Lucent Technologies Local Techical Support and services Team (TSS) for technical
questions about the information in this document.
Metropolis AM/AMS, Release 5.0B
Contents
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Contents
5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
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Purpose
This document also provides procedures about how to install and/or upgrade the
Metropolis AM/AMS NE and ITM-CIT software.
Features are not described in this document because this information is provided
in the Applications, Planning and Ordering Guide, which is included in the
Metropolis AM/AMS documentation set.
Intended Audience
This document is intended for those responsible for the installation, acceptance,
operations and maintenance of Release 5.0B.
Section 1- This section provides a description of the problems from the previous Metropolis
Problems Fixed AM/AMS Network Element that have been fixed in Metropolis AM/AMS Release
5.0B.
This section also provides a listing of problems that have been fixed in the ITM-
CIT Release R13.03.01.
Section 2- Known This section provides descriptions and workarounds to existing problems in
Problems Metropolis AM/AMS Release 5.0B and ITM-CIT Release R13.03.01.
Section 3- New This section provides a reference to the procedure to install the Metropolis AM/
Installation AMS Network Element (NE) software onto a new Metropolis AM/AMS system
and a reference to the procedure to install the ITM-CIT (Craft Interface Terminal)
software onto a Windows-based PC.
Section 4- This section provides the procedure for a maintenance upgrade of the
Upgrade Metropolis AM/AMS Network Element (NE) software to Metropolis AM/AMS
Procedures Release 5.0B if applicable
The maintenance upgrade can be performed with the ITM-CIT (Craft Interface
Terminal), with the WaveStar ITM-SC or with the Navis OMS, and all three the
procedures are given.
Section 5- This section provides useful information to supplement the information provided in
Miscellaneous the previous sections.
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1
Introduction
This section also provides a listing of problems that have been fixed in the ITM-
CIT Release R13.03.01.
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4.0_nb03904 LCAS Hold-off and Wait to Restore timer values have no effect.
Hold-off and Wait to Restore on LCAS scheme are not supported features
for the Metropolis AM/AMS. Although these Hold-off and WTR fields are
available on the element managers, and the operator can fill out these
fields, applying these values will have no effect.
BQE LAN and WAN PM counters cannot be measured for X4IP card using
ITM-SC.
Using ITM-SC, when clicking on PM Current Measurements in order to
lookup enabled LAN and WAN PM points, the LAN and WAN ports are not
listed. Therefore PM current counters cannot be viewed using ITM-SC.
Same is applicable with Reset Digital counters and Create Report
windows.
4.0_nb05398 First frame of burst traffic might not get through X8PL.
When using the X8PL (CMC418), having traffic patterns consisting of short
bursts of frames, loss of the first frame (per burst) might occur.
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5.0_nb07633 STP and GVRP are still selectable in case the WAN port is set in
Customer role.
A Customer role WAN port should not support the STP and GVRP
protocol. However, both protocols are still selectable.
5.0_nb03993 Available TP list in VCG information window also shows used TPs.
When editing the VCG to add or remove VCG members also the already
used TPs are shown.
5.0_nb08407 Several windows displays a '-'for the TP mode i.s.o. monitored / not
monitored.
When retrieving the termination point details the respective window does
not display the actual value but instead a "-".
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2
Introduction
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General remarks
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3.1_nb01184 UAT log retrieval fails for E1 termination on the SDSL board.
When the PM counters are retrieved with the CIT, the error code "value not
in valid range" is reported.
Work Around:
None.
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Work around:
The actual values can be disregarded by the user during auto-negotiation
configuration.
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address. Retrieving the list from the STM-1e/o option board itself displays
the neighbour DCC list correctly.
Work around:
None.
4.0_nb02873 ITM-CIT session sometimes end when changing the TUG structure of
the X8PL option board.
Changing the TS2.1 TUG structure will sometimes end the (local) ITM-CIT
session unexpectedly. Even though the session has ended, the actual
provisioning action is successfully completed.
Work Around:
Change TUG structure with ITM-SC or re-login with ITM-CIT.
4.0_nb02981 UAS increments for errors shorter then 10 secs on NTU in TU12
mode.
In case on the LTU in TU12 mode a TP2.x PM point is enabled and an error
condition exist for shorter then ten seconds, the UAS counter is increased
instead of the SES.
Work Around:
None.
4.0_nb03261 P12cAIS alarm not cleared from ITM-CIT current alarms window.
In case an NTU is attached to the LTU with the TPs set to monitored, TS0
termination as "Double Terminated ISDN" and ISDN mode as "primary", a
P12cAIS alarm for SDH to PDH is raised. If the modem is now detached
from the "SHDSL Connection list window" the alarm is cleared on the ITM-
SC but not on the ITM-CIT.
Work Around:
Update current alarm window.
4.0_nb03421 Traffic loss if LCAS in not enabled on both ends on X8PL option card.
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If on an existing path LCAS is enabled, the traffic will be lost until LCAS is
enabled on the terminating TP as well.
Work Around:
None.
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4.0_nb04944 After repetitive remote Logins to an NE, that NE might get remotely
inaccessible.
After multiple remote login hops on nodes in a ring/span, it might get
impossible to login remotely to one or more NE' s of that ring/span. When
attempting to remotely login, the following Error will be displayed:
"Error ID12 (Invalid destination NSAP address or incompatible NE)". A
local ITM-CIT login to the affected NE remains possible.
Work Around:
1. Reset the affected NE.
2. Local ITM-CIT login.
3. Make use of ITM-SC management.
3.2_nb05268 Login not possible after reset of Alarm Subscription Enabled NE.
When having alarm subscription enabled, sometimes after a power cycle it
is not possible to locally login to the node which has been power cycled.
Remote login is possible.
Another issue is that sometimes subscribed nodes will not be in the
subscription list (after the recovery) and it is not able to get the nodes back.
Work Around:
Sometimes resubscribing these nodes will fix the problem. Another
recovery of the NE sometimes help. Both workarounds are not 100%
guaranteed.
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Work around:
None.
3.2_nb07184 Port lock-up after switching analyzer port from 100Mps to 10Mps.
Feeding a X4IP TransLAN port set to fixed 10Mps with a fixed 100Mps
signal sometimes bring the port in a blocked state that after correcting the
speed to 10Mps will not recover until after a hard reset of the X4IP
TransLAN unit.
Preventive action:
Match the speed of both interfaces before interconnecting or use auto
negotiating.
5.0_nb07413 Adjacency not established after changing the Max Lsp Size.
When changing the Max Lsp Size the DCC channel is not starting up
properly and therefore it is not possible to establish a adjacency with the
neighbour node even when it operated in the lsp Size.
Workaround:
Reboot the system after the Max Lsp Size provisioning value has changed
5.0_nb07504 When a X8PL card is unassigned and assigned the card does not get
active.
When the X8PL card is re-assigned without removing the card from the
system the card does not start up properly and can not be used to carry
any traffic.
Workaround:
Power cycle NE
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3.2_nb08038 Raised MDI Alarms will clear in case of reboot even though MDI
condition remains.
In case MDI alarms are raised and the NE is going through a reset (e.g.
after DCN or SNMP provisioning) the MDI alarms are cleared after the NE
has recovered, although the actual MDI condition has not changed.
Preventive action:
Clear first all MDI alarms before doing any provisioning or maintenance
tasks.
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3.0_nb01993 Cleared E12cNES alarm not automatically be removed from alarm list.
If the E12cNES alarm is set to reported and a Modem is attached and un-
attached, the E12cNES alarms is not removed from the current alarm list.
Work around:
Press Update button.
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5.0_nb06299 CIT gives an error when the Slaved AITS DCC is disabled or enabled.
In case both DCC channels are set to AITS and slave mode The CIT gives
an error message "Unsuccessful" and also the DCC list window doesn' t
reflect the status when the DCC channels are disabled.
Work Around:
Press the update button.
5.0_nb07605 Toggling Virtual Switch LAN/WAN tab will discard provisioned values
of previous active tab.
In case the WAN or LAN tab is toggled, the provisioned parameters that
were changed in the previous active tab will be lost.
Work Around:
Press Enter, Apply or Ok button before selecting a different tab.
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3
Introduction
For new installations refer to the Metropolis AM and AMS, Release 5.0 Installa-
tion Guide (&RP&RGH
AMS configured For these installations, also refer to the Metropolis AM and AMS, Release 5.0
as Lucent NTU Installation Guide (&RP&RGH
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4
ITM-CIT Upgrade
Installation ITM- For installation of the ITM-CIT refer to the Metropolis AM and AMS, Release 5.0
CIT R13.03.01 Installation Guide (&RP&RGH
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Upgrading To upgrade a Metropolis AM/AMS Network Element from a release older than
from releases Release 5.0, a MIB conversion is needed. MIB conversion takes place outside the
older than NE by means of ITM-SC. As this may impact your entire network this procedure
Release 5.0 to falls outside the scope of this document. For more details on this procedure
Release 5.0B please contact your local Lucent Technologies support group.
NTU Upgrade The NTU software has not changed compared to Release 5.0 and therefore no
upgrade is needed.
NOTE:
Only one of the above mentioned managers is needed.
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NOTE:
CIT and NE Software are available on CD-ROM (see table below):
NOTE:
Customers that have a password and privileges can download the NE and
ITM-CIT software as a self-extracting WinZip package from website:
www.lucent.com.
Lucent engineers can also use the TSS ONG Product Support website on
the Lucent intranet (for training, test and demonstration purposes):
http://ong.nl.lucent.com/tss/
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Before you begin The Metropolis AM/AMS network is running in a release not lower than Release
5.0
Task This procedure consists of the following parts, each described separately:
Install the NE software on the ITM-SC (1)
Download the NE software to the NE (2)
Activate the NE software (3)
Final check (4)
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(1.a) Install the NE This procedure describes how to copy the NE software from the CD-ROM to the
Software from WaveStar ITM-SC Server or Standalone, making use of the ITM-SC CD-ROM
CD-ROM with use device.
of the ITM-SC
To install the NE software you have to perform the following action:
NOTE:
To preserve file integrity the CD-ROM should be mounted using PFS instead of the
normal mount command
In case of an ITM-SC Standalone, copy the *.S3 file to the NE load directory with:
host> cp/cdrom/*.S3 /opt/itm/sc/<version>/ems/mec/cmux/
Set up an ftp connection to the ITM-SC Server and ftp in binary mode the *.S3 file
to the following directory:
host> cd /opt/itm/sc/<version>/ems/mec/cmux/
NOTE:
To find the current release path (indicated as <version> in above
procedures), login as i2kadmin <password> using Telnet to the ITM-SC
Server or Standalone and type:
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host> cd /
host> umount /cdrom
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(1.b) Install the NE This procedure describes how to install the NE software from a CD-ROM onto the
Software from CD- WaveStar ITM-SC Server or Standalone using a Personal Computer.
ROM with use of a
PC To install the NE software you have to perform the following action:
Start ftp client on PC and connect to ITM-SC Server or Standalone using user
acount i2kadmin <password>
NOTE:
To find the current release login as i2kadmin <password> using Telnet to
the ITM-SC server or Standalone and type:
#. itmsc-setup (mind the dot!)
#echo $EMSAPPLDIR
Ftp in binary mode the *.S3 file from the CD-ROM to the ITM-SC
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(1.c) Import NE This procedure describes how to import the NE software file name into
software into ITM- WaveStar ITM-SC database.
SC database
To install the NE software you have to perform the following action:
host>echo $EMSDBNAME --> Get the name of the database (e.g. i2000r112)
host>nql ---> start nql (now you get the nql> prompt)
nql> database <databasename>; ---> select database (use value found with echo
$EMSDBNAME) (don' t forget the '
;'
)
Version: 12S2.E112.34
nql> insert into software_file values ("mec.S3",0); ---> (replace "mec.S3" with
the actual file name)
nql> <Ctrl> D
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(2) Download the This procedure describes how to download a new NE software release to an NE
NE Software to from the WaveStar ITM-SC and will take approximately 25 minutes.
the NE
The software download is not traffic affecting.
NOTE:
It is recommended not to execute more than 4 software downloads at a
time, in order to prevent DCN performance problems.
Step Action
In the WaveStar ITM-SC System View window, select
1 Provisioning, Equipment, NE Software Inventory
The window EMS - Provisioned NE Software Inventory appears.
Press ... to select the NE from the EMS - NE Selection Dialog
2
window and click OK.
Press Edit, Select the software version from the list of loaded files,
3
tag Start Software Download and click Apply.
4 Track the download progress in the sub window Messages.
Wait until the sub window Messages displays Download
5 Completed and close the window.
The new software load has now been downloaded to the NE.
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(3) Activate the NE This procedure describes how to activate a new NE software release and will take
Software approximately 25 minutes.
NOTE:
As a result of this action, a system reset will be initiated and the
communication to the NE will be lost for approximately 20 minutes. After
this time has elapsed, the NE can once again be managed via the
WaveStar ITM-SC.
NOTE:
If the Metropolis AM/AMS is equiped with the TransLAN option card and
the rapid spanning tree protocol is active during a network element software
upgrade from Release 5.0 to Release 5.0B, there can be an ethernet traffic
outage of up to 5 seconds due to spanning tree reconfiguration. This traffic
outage does not occur in repeater mode as the spanning tree protocol is not
used in this mode. SDH traffic is not affected.
NOTE:
in R5.0B a new TransLAN FPGA image was introduced. The upgrade of this
Field Programmable Gate Array will cause a traffic hit for the Ethernet traffic
(SDH traffic unaffected) regardless of the Operating Mode of the card. This
traffic hit will last for 10sec maximum.
Activate SW from To activate the software via the ITM-SC follow the step-by-step instruction given
ITM-SC GUI below:
Step Action
In the WaveStar ITM-SC System View window, select
1 Provisioning, Equipment, NE Software Inventory
The window EMS - Provisioned NE Software Inventory appears.
Press ... to select the NE from the EMS - NE Selection Dialog
2
window and click OK.
3 Press Edit, tag Switch (No MIB Clear) and click Apply.
4 Read the warning and if you agree, click Yes.
The sub window Messages displays Operation Started and if
5 successful followed by Operation Successful.
The new software load has now been activated.
NOTE:
It can take several minutes before the ITM-SC detects the association with
the Network Element to be down!
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(4) Final Check This procedure describes how to verify whether the upgrade was performed
successfully or not.
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NOTE:
This section is applicable for upgrades from Release 5.0 to Release 5.0B.
To upgrade a Metropolis AM/AMS Network Element from a release older
than Release 5.0 please contact your local Lucent Technologies support
group.
Task This procedure consists of the following parts, each described separately:
Download the NE software
Activate the NE software
Final check
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Before you begin The Metropolis AM/AMS network is running in a release not lower than Release
5.0
Task This procedure consists of the following parts, each described separately:
Install the NE software on the OMS (1)
Download the NE software to the NE (2)
Activate the NE software (3)
Final check (4)
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(1) Install the NE This procedure describes how to copy the NE software from the CD-ROM to the
Software from Navis OMS.
CD-ROM with use
of the OMS To install the NE software you have to perform the following action:
2] Login onto the Navis OMS as an user with software management privileges.
4] Select the New (action) button in the right top corner of the screen. A new
window will open which allows you to import the sw.
7] Wait untill you get the message "A new NE generic for Metropolis AM has
been successfully transferred to the management system".
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(2) Download the This procedure describes how to download a new NE software release to an NE
NE Software to from the Navis OMS and will take approximately 25 minutes.
the NE
The software download is not traffic affecting.
1] Return to the Network Elements Software Menu and select NE generic and NE.
2] At NE type and NE name select Metropolis AM and the Name of the NE you
want to download the sw to, and press search.
3] You will get information about the active and inactive store of the NE. From the
bottom of the screen select Transfer NE generic from management system to NE
and press go.
4] Wait untill you get the message that the sw has been successfully downloaded
to the NE.
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(3) Activate the NE This procedure describes how to activate a new NE software release and will take
Software approximately 25 minutes.
NOTE:
As a result of this action, a system reset will be initiated and the
communication to the NE will be lost for approximately 20 minutes. After
this time has elapsed, the NE can once again be managed via the Navis
OMS.
NOTE:
If the Metropolis AM/AMS is equiped with the TransLAN option card and
the rapid spanning tree protocol is active during a network element software
upgrade from Release 5.0 to Release 5.0B, there can be an Ethernet traffic
outage of up to 5 seconds due to Spanning Tree reconfiguration. This traffic
outage does not occur in repeater mode as the spanning tree protocol is not
used in this mode. SDH traffic is not affected.
NOTE:
in R5.0B a new TransLAN FPGA image was introduced. The upgrade of this
Field Programmable Gate Array will cause a traffic hit for the Ethernet traffic
(SDH traffic unaffected) regardless of the Operating Mode of the card. This
traffic hit will last for 10sec maximum.
Activate SW from To activate the software via the ITM-SC follow the step-by-step instruction given
OMS below:
1] Return to the Network Elements Software Menu and select NE generic and NE.
2] At NE type and NE name select Metropolis AM and the Name of the NE you
want to upgrade, and press search.
3] You will get information about the active and inactive store of the NE. Verify that
the inactive store shows the correct Item Code.
4] From the bottom of the screen select Activate: No Mib clear and go.
5] Wait untill you get the message that the operation was successful.
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(4) Final Check This procedure describes how to verify whether the upgrade was performed
successfully or not.
2] the NE is running in the correct NE load; this can be seen in the window
Network Elements Software Menu, NE generic, NE name, search
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5
Technical Support
Introduction This section describes the technical support available for 0HWURSROLV$0$06.
Contacting your Local/Regional Technical Support Services (TSS) personnel troubleshoot field
Local/Regional problems 24 hours a day over the phone and on site (if necessary) based on
TSS Lucent Service Contracts.
For Technical assistance, call your Local/Regional TSS team. If the request
cannot be solved by Local Regional TSS, it will be escalated to the TSS ONG
Global Product Support Netherlands team.
Product Support Lucent Technologies TSS ONG Global Product Support Netherlands organization
is committed to providing customers with quality product support services. Each
segment of the TSS organization regards the customer as its highest priority and
understands your obligations to maintain quality services for your customers.
The TSS team maintains direct contact with Lucent Technologies manufacturing,
Bell Laboratories development, and other organizations to assure fast resolution
of all assistance requests.
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A technical A global online trouble tracking system is used by all support teams to track
support Platform customer assistance requests. The system communicates details about product
bulletins, troubleshooting procedures, and other critical information to customers.
All details of a request are entered into this database until closure. For online
access to your trouble tickets via the web please contact your local support team.
Reference For additional information about technical support, please contact your Lucent
Local/Regional Technical Support Services.
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