Unit Headword Comment

Unit 1 bonus noun

Unit 1 committed adjective
Unit 1 computer literate R adjective phrase
Unit 1 consistent adjective
Unit 1 core skill R noun phrase
Unit 1 corporate culture noun phrase
Unit 1 dedicated adjective
Unit 1 diverse adjective
Unit 1 do overtime verb phrase
Unit 1 earn an award verb phrase
Unit 1 goal setting noun phrase
Unit 1 hands-on training R noun phrase
Unit 1 headhunter noun
Unit 1 in-house adjective
Unit 1 intensive adjective
Unit 1 learning goal R noun phrase
Unit 1 material incentive noun phrase
Unit 1 personal development noun phrase
Unit 1 procedure R noun
Unit 1 professionalism noun
Unit 1 promote from within verb phrase
Unit 1 quotation R noun
Unit 1 recognition noun
Unit 1 safety regulation noun phrase
Unit 1 supervisor noun
Unit 1 tailor-made R adjective
Unit 1 take on R phrasal verb
Unit 1 time management noun phrase
Unit 1 training budget R noun phrase
Unit 2 career coaching R noun phrase
Unit 2 cashier R noun
Unit 2 challenging adjective
Unit 2 discipline R noun
Unit 2 diversity R noun
effective promotional
Unit 2 campaign noun phrase
Unit 2 efficient adjective
Unit 2 financial paperwork noun phrase
Unit 2 fire R verb
Unit 2 fulfilling R adjective
Unit 2 issue verb
Unit 2 large-scale project R noun phrase
Unit 2 performance noun
Unit 2 personnel noun
Unit 2 personnel R noun
 pull the wool over
Unit 2 someones eyes R verb phrase
Unit 2 role R noun
Unit 2 selling point R noun
Unit 2 thrive verb
Unit 2 warehouse noun
Unit 2 workwise R adverb
Unit 3 advertising campaign noun phrase
Unit 3 approval noun
Unit 3 assign verb
Unit 3 be yourself R verb phrase
Unit 3 brand noun
Unit 3 colleague noun
Unit 3 compile documents verb phrase
Unit 3 embarrassment R noun
Unit 3 emphasise R verb
Unit 3 file R verb
Unit 3 follow up R phrasal verb
Unit 3 get a complete picture R verb phrase
Unit 3 go straight in the bin R verb phrase
Unit 3 image R noun
Unit 3 initiate verb
Unit 3 innovate verb
Unit 3 inspire verb
intellectually stimulating
Unit 3 adjective phrase
Unit 3 interact verb
Unit 3 internship noun
Unit 3 intimidate verb
Unit 3 logo noun
Unit 3 mobile technology noun phrase
Unit 3 packaging noun
Unit 3 prospective employer R noun phrase
Unit 3 referee noun
Unit 3 speak out freely verb phrase
Unit 3 stay on one's toes verb phrase
Unit 3 wisdom R noun
Unit 3 workplace noun
Unit 4 account for R verb phrase
Unit 4 attitude R noun
Unit 4 body language noun phrase
Unit 4 carry out research verb phrase
Unit 4 charge R verb
Unit 4 check availability R verb phrase
Unit 4 critical adjective
Unit 4 crucial R adjective
Unit 4 dress formally verb phrase
Unit 4 drive R verb
Unit 4 finalise R verb
form an impression (of
Unit 4 sthg/sb) R verb phrase
Unit 4 full-time R adjective
get sthg up on the screen R
Unit 4 verb phrase
Unit 4 hold on phrasal verb
Unit 4 incoming phone call noun phrase
Unit 4 instinctive R adjective
Unit 4 intended recipient noun phrase
Unit 4 part-time R adjective
Unit 4 progress report noun phrase
Unit 4 rate R noun
Unit 4 reinforce verb
Unit 5 affordable pricing noun phrase
Unit 5 app developer noun phrase
Unit 5 appeal to verb phrase
Unit 5 brand ambassador noun phrase
Unit 5 capitalise on verb phrase
Unit 5 competitor noun
Unit 5 cross over phrasal verb
Unit 5 customer loyalty R noun phrase
Unit 5 emerging market noun phrase
Unit 5 overheads R plural noun
Unit 5 pay a premium R verb phrase
Unit 5 premium price segment noun phrase
Unit 5 price ladder noun phrase
Unit 5 print ad noun phrase
Unit 5 property consultant noun phrase
Unit 5 publicity noun
Unit 5 supplier R noun
Unit 5 target verb
Unit 5 viral video noun phrase
Unit 5 watchword noun
Unit 6 a year in development noun phrase
Unit 6 approach verb
Unit 6 big player R noun phrase
Unit 6 break down phrasal verb
Unit 6 budget allocation noun phrase
Unit 6 generic adjective
Unit 6 market research noun phrase
Unit 6 marketing spend R noun phrase
Unit 6 pack verb
Unit 6 pitch verb
Unit 6 raise awareness R verb phrase
Unit 6 raise finance verb phrase
Unit 6 range noun
Unit 6 retail customer noun phrase
set up a production facility
Unit 6 verb phrase
Unit 6 strategy R noun
Unit 6 supply chain noun phrase
Unit 6 transform the business verb phrase
Unit 6 turning point R noun phrase
Unit 6 upmarket adjective
Unit 7 commercial edge noun phrase
Unit 7 control costs noun phrase
Unit 7 custom-built adjective
Unit 7 customised solution noun phrase
Unit 7 enhance verb
Unit 7 exhibit verb
Unit 7 fee R noun
Unit 7 for hire adjec phrase
give you an edge over your
Unit 7 competition verb phrase
Unit 7 guarantee R verb
Unit 7 huge stock noun phrase
Unit 7 install verb
Unit 7 keen price noun phrase
Unit 7 legal requirement R noun phrase
Unit 7 liaise verb
Unit 7 make an impact verb phrase
Unit 7 man the stand verb phrase
Unit 7 marketing advantage noun phrase
Unit 7 marketing solution noun phrase
maximise visitor numbers
Unit 7 verb phrase
Unit 7 monitor verb
Unit 7 mount verb
on a first-come-first-served
Unit 7 basis R adverb phrase
Unit 7 project management noun phrase
Unit 7 ready-made equipment noun phrase
Unit 7 registration noun
Unit 7 sales technique noun phrase
Unit 7 trade event noun phrase
Unit 7 win new business verb phrase
Unit 8 acquire verb
Unit 8 anchor verb
Unit 8 blag R verb
Unit 8 financial gain noun phrase
Unit 8 give a discount R verb phrase
Unit 8 give and take noun phrase
give up on the first reversal
Unit 8 R verb phrase
Unit 8 identify needs verb phrase
Unit 8 know their limits R verb phrase
Unit 8 make a profit R verb phrase
Unit 8 novelty value R noun phrase
Unit 8 opening proposal noun phrase
Unit 8 persistent adjective
Unit 8 place a repeat order R verb phrase
Unit 8 pushy R adjective
Unit 8 trustworthy R adjective
Unit 9 achieve an ambition verb phrase
Unit 9 buy into a franchise verb phrase
Unit 9 cash infusion noun phrase
Unit 9 close down phrasal verb
Unit 9 cope with phrasal verb
Unit 9 credit facilities noun phrase
Unit 9 economic trend noun phrase
Unit 9 entrepreneur R noun
exploit a gap in the market
Unit 9 verb phrase
from strength to strength R
Unit 9 adverb phrase
Unit 9 international presence noun phrase
Unit 9 lay out guidelines verb phrase
Unit 9 lose one's head verb phrase
Unit 9 make redundant verb phrase
Unit 9 new venture noun phrase
Unit 9 outlet noun
Unit 9 premises plural noun
replicate the core concept
Unit 9 verb phrase
Unit 9 revenue stream noun phrase
Unit 9 roll out phrasal verb
Unit 9 sign a contract verb phrase
Unit 9 social status noun phrase
Unit 9 survey noun
Unit 9 take charge of R verb phrase
Unit 9 take the plunge R verb phrase
Unit 9 tight lending market noun phrase
Unit 9 time-consuming adjective
Unit 9 tone down phrasal verb
Unit 9 wealthy adjective
Unit 10 build up a business R verb phrase
Unit 10 business plan R noun phrase
Unit 10 cold-call R verb
Unit 10 competitive rate R noun phrase
consolidated shipments R
Unit 10 noun phrase
Unit 10 create employment verb phrase
Unit 10 currency R noun
Unit 10 debt noun
Unit 10 delivery on time R noun phrase
Unit 10 distributor noun
Unit 10 encroach R verb
Unit 10 freight company R noun phrase
Unit 10 go about R phrasal verb
Unit 10 guarantee the loan verb phrase
Unit 10 invoice R noun
Unit 10 joint owners noun phrase
Unit 10 market sector R noun phrase
meet monthly repayments
Unit 10 R verb phrase
Unit 10 partnership noun
Unit 10 principal payment noun phrase
Unit 10 profit potential noun phrase
Unit 10 prosper R verb
Unit 10 recession R noun
Unit 10 savings plural noun
Unit 10 ship in R phrasal verb
Unit 10 track back R phrasal verb
at current exchange rates R
Unit 11 noun phrase
Unit 11 award a contract verb phrase
Unit 11 commission verb
Unit 11 course of action noun phrase
cross-fertilisation of ideas
Unit 11 noun phrase
Unit 11 cutting edge technology noun phrase
Unit 11 divisional head noun
Unit 11 enjoy a reputation verb phrase
Unit 11 entity noun
Unit 11 get down to R verb phrase
Unit 11 get on to R phrasal verb
Unit 11 ground-breaking adjective
Unit 11 head up R phrasal verb
Unit 11 infrastructure noun
Unit 11 interested party noun phrase
Unit 11 lease noun
Unit 11 on a world scale adverb phrase
Unit 11 purpose-built facility noun phrase
Unit 11 R & D facility noun phrase
Unit 11 rank highest verb phrase
run a growing operation R
Unit 11 verb phrase
step across the threshold
Unit 11 verb phrase
Unit 11 tax question noun phrase
too many strings attached
Unit 11 R noun phrase
Unit 11 viable alternative noun phrase
Unit 12 advance their career verb phrase
Unit 12 brainstorm verb
Unit 12 breakdown of costs R noun phrase
Unit 12 credible adjective
Unit 12 demand R noun
Unit 12 dry up phrasal verb
Unit 12 feel free verb phrase
Unit 12 finding R noun
Unit 12 handout noun
Unit 12 mannerism noun
Unit 12 outline a requirement R verb phrase
Unit 12 potential return R noun phrase
Unit 12 prompt noun
Unit 12 reduce anxiety verb phrase
Unit 12 rehearse verb
Unit 12 sound investment R noun phrase
Unit 13 avoid pitfalls R verb phrase
Unit 13 build team spirit R verb phrase
Unit 13 cash in on phrasal verb
Unit 13 check in phrasal verb
Unit 13 flight status noun phrase
Unit 13 get off to a dreadful start R verb phrase
Unit 13 loyalty programme noun phrase
Unit 13 review noun
Unit 13 search engine noun phrase
Unit 13 social network noun phrase
Unit 13 working hours plural noun
Unit 14 behind the scenes R adverb phrase
Unit 14 boom R verb
Unit 14 broaden the potential verb phrase
Unit 14 cater to R phrasal verb
Unit 14 circumstantial adjective
Unit 14 clear verb
Unit 14 collaboration noun
Unit 14 counter-intuitive advice noun phrase
Unit 14 cut off a conversation verb phrase
Unit 14 delegate noun
Unit 14 estimate R noun
Unit 14 financial implication R noun phrase
Unit 14 in due course R adverb phrase
Unit 14 industry peer noun phrase
Unit 14 let an opportunity slip R verb phrase
Unit 14 old hand R noun phrase
Unit 14 on request R adverb phrase
Unit 14 pen drive R noun phrase
Unit 14 stroke of luck noun phrase
Unit 14 up-and-coming R adjective
Unit 14 within close proximity to R adverb phrase
Unit 15 accountability noun
Unit 15 agenda noun
Unit 15 bias noun
Unit 15 chair noun
Unit 15 circulate verb
Unit 15 end in chaos R verb phrase
Unit 15 face to face adverb phrase, adje
Unit 15 know-how noun
Unit 15 meeting venue noun phrase
Unit 15 minutes plural noun
Unit 15 morale noun
Unit 15 productive R adjective
Unit 15 reach a conclusion R verb phrase
Unit 16 correlation noun
Unit 16 front-office staff noun phrase
Unit 16 lucrative adjective
Unit 16 on the basis that phrase
Unit 16 poor sales performance noun phrase
Unit 16 rep noun
Unit 17 align verb
Unit 17 at the last count R phrase
Unit 17 business function noun phrase
Unit 17 counter-productive R adjective
Unit 17 engage with phrasal verb
Unit 17 hurt their budgets R verb phrase
Unit 17 in an official capacity R noun phrase
Unit 17 insight noun
Unit 17 intrinsically motivated adjective phrase
Unit 17 next to nothing R noun phrase
Unit 17 provoke a negative reaction Rverb phrase
Unit 17 special offer R noun phrase
Unit 17 too good to miss R adjective phrase
Unit 17 webinar noun
Unit 18 anti-pollution law noun phrase
Unit 18 boot up phrasal verb
Unit 18 breakdown in the system noun phrase
Unit 18 clean-air legislation noun phrase
Unit 18 climate change noun phrase
Unit 18 emission R noun phrase
Unit 18 environmentally friendly adjective phrase
Unit 18 feature noun
Unit 18 fraction noun
Unit 18 get staff involved verb phrase
Unit 18 in nature phrase
Unit 18 in practice phrase
Unit 18 legal action noun phrase
Unit 18 production process noun phrase
Unit 18 recycle verb
Unit 18 rent R noun
Unit 18 research lab R noun
Unit 18 resign verb
Unit 18 resource noun
Unit 18 seek planning permission R verb phrase
Unit 18 service charge R noun
Unit 18 socially responsible adjective phrase
Unit 18 the paperless office noun phrase
Unit 18 waste noun
Unit 18 waste power verb phrase
Unit 18 work remotely R verb phrase
Unit 19 absenteeism noun
Unit 19 at peak times R adverb phrase
Unit 19 balance sheet R noun
Unit 19 bandwidth R noun
Unit 19 board meeting R noun
Unit 19 cashflow R noun
Unit 19 channel ideas R verb phrase
Unit 19 come in someone's remit R verb phrase
Unit 19 cut down on R verb phrase
Unit 19 extra workload R noun phrase
Unit 19 implement change R verb phrase
Unit 19 keep up with orders R verb phrase
Unit 19 on schedule adverb phrase
Unit 19 on the shop floor R adverb phrase
Unit 19 output R noun
Unit 19 powers that be R noun phrase
Unit 19 profit and loss R noun phrase
Unit 19 rush hour R noun phrase
Unit 19 service provider R noun
Unit 19 sick leave R noun
Unit 19 staff turnover noun phrase
Unit 19 tie sthg in with R phrasal verb
Unit 19 track orders in real time R verb phrase
Unit 19 working conditions R plural noun
Unit 20 after-sales service noun phrase
Unit 20 base salary noun phrase
Unit 20 benefits plural noun
Unit 20 bookkeeping noun
Unit 20 cashflow projection noun phrase
Unit 20 cloud-based approach R noun phrase
Unit 20 coding of systems R noun phrase
Unit 20 competitive advantage R noun phrase
Unit 20 data centre R noun phrase
Unit 20 dissatisfied customer noun phrase
Unit 20 emergency hotline noun phrase
Unit 20 file sharing noun phrase
Unit 20 geeky R adjective
Unit 20 graphic design noun phrase
Unit 20 log on R phrasal verb
Unit 20 monthly retainer noun phrase
Unit 20 net new clients verb phrase
Unit 20 payroll tax noun phrase
Unit 20 people person R noun phrase
Unit 20 perception R noun
Unit 20 realise cost savings verb phrase
Unit 20 redundant site noun phrase
Unit 20 server noun
Unit 20 storage noun
Unit 20 time zone noun phrase
Unit 20 virus infection noun phrase
Unit 20 website hosting noun phrase
Unit 21 bring in R phrasal verb
Unit 21 car dealership noun phrase
Unit 21 deal with R phrasal verb
Unit 21 employee attitude noun phrase
Unit 21 integrity noun
Unit 21 provider of choice noun phrase
Unit 21 repeat customer noun phrase
Unit 21 responsiveness noun
Unit 21 teamwork noun
Unit 21 voucher R noun
Unit 22 build long-term relationshipsverb
R phrase
Unit 22 call-centre operative noun phrase
Unit 22 clear up R phrasal verb
Unit 22 exceed expectation verb phrase
Unit 22 extend your customer base verb phrase
Unit 22 handle an awkward customeverb phrase
Unit 22 helpline noun
Unit 22 lack of people skills noun phrase
Unit 22 point of purchase noun phrase
Unit 22 project professionalism verb phrase
Unit 22 rapport noun
Unit 22 retain a customer verb phrase
Unit 22 reward verb
Unit 22 valuable feedback noun phrase
Unit 22 written brief R noun
Unit 23 have a lot on ones plate R verb phrase
Unit 23 line manager noun
Unit 23 work long hours verb phrase
Unit 24 aptitude testing noun phrase
Unit 24 autocratic R adjective
Unit 24 best predictor noun phrase
Unit 24 career progression R noun phrase
Unit 24 corporate client R noun phrase
Unit 24 culture-bound construct noun phrase
Unit 24 entry level R noun phrase
Unit 24 expat assignment noun phrase
Unit 24 fill the position verb phrase
Unit 24 fit into their context R verb phrase
Unit 24 intangible adjective
Unit 24 integrate with local business verb
culture
phrase
R
Unit 24 integrated marketing plan R noun phrase
Unit 24 international track record noun phrase
Unit 24 middleman R noun
Unit 24 pass this first hurdle verb phrase
Unit 24 post the position verb phrase
Unit 24 psychometric testing noun phrase
Unit 24 risk-averse adjective
Unit 24 service line R noun phrase
Unit 24 soft skill R noun phrase
Unit 24 standard business norm noun phrase
Unit 24 steep learning curve noun phrase
Unit 24 straightforward R adjective
Unit 24 take lightly verb phrase
Unit 24 take up employment R verb phrase
Unit 24 transferable skill R noun phrase
Unit 24 withstand the rigours verb phrase
an amount of money given to an employee in addition to their salary as a reward for working well
loyal and willing to give your time and energy to something that you believe in
able to use computers effectively
always behaving or happening in a similar, especially positive, way
a particular ability that you develop through training and experience and that is necessary to do a particu
the beliefs and ideas that a company has and the way in which they affect how it does business and how
used only for one particular purpose or job
varied or different
to work after the usual time needed or expected in a job
to be given money or a prize following an official decision
the process of deciding what you want to achieve or what you want someone else to achieve over a parti
a way of learning in which you do things instead of just reading or learning about them
a person who is hired by a company to find someone who has the qualifications for an important job and is
being done by employees within an organization rather than by other companies or independent workers
involving a lot of effort or activity in a short period of time
an aim or purpose that you intend to achieve by study
something, especially money, that encourages a person or organization to do something
the process of improving your skills and increasing the amount of experience that you have in your job
a set of actions which is the usual or official way of doing something
the combination of all the qualities that are connected with trained and skilled people
to raise someone who already belongs to an organization to a higher or more important position or rank
a statement of how much a job, service, or product will cost
the act of praising or rewarding someone for something they have done
an official rule that is meant to keep people protected from danger or harm
a person who is in charge of a group of people or an area of work and who makes sure that the work is do
specially made for a particular person, organization, or purpose
to employ someone
the practice of using your time effectively, and the study of this
the amount of money you have available to spend on teaching the skills that you will need to do a particula
the process of teaching the skills needed to succeed in a particular job
someone whose job is to take payments from customers or give out money in a store, bank, etc.
difficult, in a way that tests your ability or determination
the practice of making sure that people obey rules and do not cause problems
the fact of there being people of many different groups in society, within an organization, etc.

a well-planned and successful group of activities which are intended to advertise something
using resources such as time, materials, or energy well without wasting any
the part of a job which involves keeping records of how money is managed
to make someone leave their job, especially because they have done something wrong
making you feel happy and satisfied
to give someone something, especially officially
a large piece of planned work or building activity which is finished over a long period of time
how well someone does their job or their duties
the department of a company or organization that deals with employees when they join or leave, when th
the people who are employed by a company or organization
to deceive someone in order to prevent them from discovering something
the position or purpose that someone or something has in a situation, organization, society or relationshi
a characteristic of a product or service that will persuade people to buy it
to grow, develop, and become successful
a large building for storing things before they are sold, used, or sent out to stores
relating to work
a planned series of advertisements that will be used in particular places at particular times in order to ad
official permission or agreement for something
to give a particular job or piece of work to someone
to behave in your usual manner, rather than behaving in a way you think other people might like
the name of a product produced or sold by a particular company, or what the characteristics, appearance,
a person that you work with
to collect information from papers with written or printed information, especially of an official type, and ar
when you feel nervous, worried or uncomfortable
to show or state that something is very important or worth giving attention to
to store information or documents carefully so that they are easy to find, either in a place such as a fold
to do something to finish a previous action or make it more successful
to understand someone or something better
to immediately put something into a container for waste, or refuse to consider something
the way that something or someone is thought of by other people
to begin something
to develop a new design, product, idea, etc.
to make someone feel that they want to do something and can do it

encouraging you to think and understand new and complicated ideas

to communicate with someone
a period of time during which a student works for a company or organization in order to get experience of
to frighten or threaten someone, usually in order to persuade them to do something that you want them
a design or symbol displayed on a company's products, vehicles, signs, etc. that expresses the company
the use of scientific knowledge or processes relating to phones or computers used while travelling from
the materials in which objects are wrapped before being sold
a person or organization that might employ you in the future
a person who knows you and who is willing to describe your character and abilities in order to support you
to give your opinion about something without being controlled or limited, especially on a subject which y
to continue directing all your attention and energy to what you are doing
the ability to use your knowledge and experience to make good decisions and judgments
a building or room where people perform their jobs, or these places generally
to form the total of something
a feeling or opinion about something, especially when this shows in your behaviour
body movements that show someone's thoughts and feelings
to do or complete a detailed study of a subject, especially in order to discover (new) information
to ask for a particular amount of money for something, especially a service or activity
to find out if something is able to be bought, used or reached
extremely important to the progress or success of something
extremely important or necessary
to wear a serious type of clothes
to cause or influence something
to make a final and certain decision about a plan, date, etc

to get an idea or opinion of what something is like

for all the hours of the week that people normally work, not just for some of them

to make something able to be seen or read on a computer system

to wait while someone else does something, especially when you are using the phone
when someone uses the phone to call you
Instinctive behaviour or reactions are not thought about, planned or developed by training.
the person who is meant to receive something
for only some of the hours of the week that people normally work, not all of them
a description of an event or situation that explains how much progress is being made
an amount of money that is charged or paid for a particular service
to make an idea or belief stronger
when a company offers goods that are not expensive
someone whose job is to create computer programs designed for particular purposes
to interest or attract someone
a manager who is responsible for creating and developing a brand and encouraging support for it, both i
to use a situation to your own advantage
a person, product, company, etc. that is trying to compete with others, for example, by trying to make bigg
the process or result of changing from one activity or style to another
the fact of a customer buying products or services from the same company over a long period of time
a part of the world which is beginning to have economic power or success and where something might be
the regular and necessary costs, such as rent and heating, that are involved in operating a business
to give a larger amount of money than usual for something
a part into which the economy or a company's business can be divided which involves charging or paying
a way of referring to a series of several different prices to choose from, depending on the quality of the p
an advertisement that appears in a newspaper or magazine, rather than on television, radio, or the Intern
someone who is paid to give expert advice or training on buildings and land, considered as things to be b
the activity of making certain that someone or something attracts a lot of interest or attention from many p
a company that provides a product, or the materials to make a product
to direct something, especially advertising or a product, at a particular group of people or a particular are
an electronic recording of moving images which very quickly spreads or becomes popular through commun
(a word or phrase which represents) the main ideas or principles directing the way that someone behaves
the period of twelve months during which something such as a new product or service is created
to speak to, write to, or visit another person or group in order to do something such as make a request
someone who has a lot of influence in an activity or organization
If a system, relationship, or discussion breaks down, it fails because there is a problem or disagreement.
a plan that shows the amount of money that an organisation is allowed to spend on particular things
shared by, typical of, or relating to a whole group of similar things, rather than to any particular thing
the collection and study of information about what people prefer to buy, how they react to advertising,
the amount of money that is spent on encouraging people to buy a product or service
to put something into a container
to try to persuade someone to buy your products/services or choose you to do some work for them
to make people realise that something exists
to manage to get money to invest in a business, project, property, etc
a number of similar things considered as a group
a person who buys goods, rather than a store or other business

to arrange a new building or area where goods will be made

the way in which a business, government, or other organization carefully plans its actions over a period o
the system of people and organizations that are involved in getting a product from the place where it is
to change completely the character of a particular company in order to improve it
a time when a situation starts to change in an important way
used to describe products and services that are of a high quality compared to others
an advantage over the people or businesses who are competing with you
to limit the amount of money that has to be spent in order to buy, do, or make something
If something is custom-built it is specially made for a particular buyer
used to describe something that has been made to solve a customer's particular needs
to improve the quality, amount, or value of something
to show something publicly in a place such as a museum or trade show
an amount of money paid for a particular piece of work or for a particular right or service
something that can be used temporarily in exchange for money

to give you an advantage over the people or businesses who are competing with you in a particular mark
to promise that something will happen or is true
a large amount of goods that a store or business has for sale
to put furniture, a machine, or a piece of equipment into position and make it ready to use
If prices are keen, they are lower and offer more value than others.
a rule in law about something that it is necessary to have or to do
to work with someone in order to exchange information with them
to have a powerful effect on someone or something
to work at a table or structure where someone can sell or advertise their products or services
an advantage over the people or businesses who are competing with you
a way of finding out what customers want, using that information to design products and services, and sel

to make the amount of people who visit as big as possible

to watch a situation carefully for a period of time in order to discover something about it
to fix something on a wall, in a frame etc., so that it can be viewed or used

used to mean that people will receive something or be dealt with in the order in which they ask or arrive
the activity of organizing and controlling a project
the machinery, tools, etc. that you need to do a job in a finished form and available to use immediately
when a name or information is recorded on an official list
the ability to persuade people to buy a company's products or services
a large event at which companies show and sell their products and try to increase their business
to succeed in getting more people or companies to buy your goods or services
to get something
to make something or someone stay in one position
manage to obtain something by using persuasion
with the purpose or aim of making money, rather than for any other reason
to offer a reduction in the usual price of a product or service
willingness to accept suggestions from another person and give up some of your own

to stop doing something because of the first problem or failure in the process
to find and be able to describe something that you must have to achieve a particular thing
If someone knows their limits, they are aware of the greatest amount of something that is possible for th
to earn money in trade or business, especially after paying the costs of producing and selling goods and s
interesting because it has not been experienced before
a formal suggestion, plan, or idea that comes near the beginning of something
Someone who is persistent continues doing something or tries to do something in a determined way.
to order the same thing that you have ordered before
behaving in an unpleasant way by trying too much to get something or to make someone do something
able to be trusted
to successfully do something you wanted to do, especially after a lot of effort
to pay money for the right for your business to sell the products and services of another company
when money is added to a business to make it stronger or better
if a business or organisation closes down or someone closes it down, it stops operating
to deal successfully with a difficult situation
arrangements for paying for goods or services at a later time, usually paying interest as well as the origin
a general development relating to trade, industry, and money
someone who makes money by starting their own business, especially when this involves seeing a new opp

to use the opportunity to sell a product or service because a need or demand for it exists but no one is su

gradually becoming more successful

when someone or something is known in more than one country
to give information intended to advise people on how something should be done in a clear and detailed w
to lose control and not act in a calm way
If you are made redundant you lose your job because your employer no longer needs you.
a new business activity
a store that sells a particular company's products or products of a specific type
the buildings and land owned or used by someone, especially by a company or organisation

to make or do the most important part of a business's idea again in exactly the same way
the money coming into a company from a particular activity over a period of time, or the activity itself
to make a new product, service, or system available for the first time
to write your name on a legal document that states and explains a formal agreement between two differe
the level or position of someone in relation to others in society
an examination of people's opinions, behaviour, etc. made, for example, by asking them questions
to take control of something or of a group of people
to make a decision to do something, especially after thinking about it for a long time
when the activity of lending money to people and organisations which they pay back with interest is contr
taking a lot of time to do or complete
to make something less forceful or offensive, usually a piece of writing or a speech
rich
to increase the activity of buying and selling goods and services in quantity and make it stronger
a detailed document describing the future plans of a business
to phone or visit a possible customer to try to sell them a product or service without being asked by the customer to do so
an amount or level of payment that is as good as or better than other amounts or levels of payment

combinations of large amounts of goods sent together to a place

to make jobs exist
the system of money that is used in a particular country at a particular time
the amount of money that is owed by a person, company, country, etc. and that they usually have to pay i
the act of taking goods, letters, parcels, etc. to a place, done when it should be and is not late
a person or company that buys products from a manufacturer and sells them for a profit to other businesses, stores, or cus
to gradually cover more and more of an area
a business that transports goods by ship, aircraft, train, or truck
to begin to do something or deal with something
If you guarantee someone's loan you formally promise to accept the responsibility for paying the money bac
a document that lists things provided or work done, gives their cost, and asks for payment
two or more people who own something
a part of an industry, or a group of customers, products, etc. that are similar in some way

to have enough money to pay amounts you owe every month

an agreement between organisations, people, etc. to work together
a payment made to pay back all or part of a loan, rather than to pay interest on the loan
something that is able to develop into earning money in the future when the necessary conditions exist
to be or become successful, especially financially
a period, usually at least six months, of low economic activity, when investments lose value, businesses
money that you keep, usually in a bank account, instead of spending it
to send something, usually a large object or a large quantity of objects or people, to a place far away
to record the progress or development of something over a period of past time

at the rate at which the money of one country can be changed for the money of another country at the p
to have a formal agreement with a company for them to provide a service or do a job
to ask someone to do a particular piece of work for you
the way something happens, or a way of doing something

the mixing of the ideas of different places or groups of people, to make it better for all
the practical, especially industrial, use of all the latest scientific discoveries
a person who is in charge of one part of a large organisation
to have an advantage because people have a good opinion of someone or something
something which exists apart from other things, having its own independent existence
to start to direct your efforts and attention towards something
to speak or write to a person or organisation because you want them to help you in some way
new and likely to have an effect on how things are done in the future
to lead or manage a team, department, organisation, etc.
the basic systems and services that are needed in order to support an economy, for example, transport a
any people or organisations who may be affected by a situation, or who are hoping to make money out of
an agreement to pay money in order to use land, a building, a vehicle, or a piece of equipment for a parti
used to measure or compare the level of something around the world
a building or area that is designed and built for a particular use
a building or area for research and development (= the part of an organisation that works to improve its p
to have a position that is higher than others, or to be considered to have such a position

to be in control of or manage a business organisation that is getting bigger

(formal) to go into a building or room

a sentence or phrase used to find out information about money paid to the government

If something such as an agreement has too many strings attached, it involves too large a number of specia
something that is different from something else, especially from what is usual, but is able to be done or l
to do things that help them to progress to better jobs and become successful
to meet in a group to suggest a lot of new ideas very quickly, with the intention of considering them more
a division of how money needs to be spent, so that you can see all the details
able to be believed or trusted
a need for goods or services that customers want to buy/use
to stop being able to talk in the normal way
If someone tells you to feel free to do something, they mean that you can do it if you want to.
information or a fact that is discovered by studying something
a document containing information that is given to people at a meeting or other event
something that a person does repeatedly with their face, hands or voice, and which they may not realise
to give the main facts about something that you need
the amount of profit made by an investment or a business activity that is able to grow in the future
words that help people to remember what they are going to say
to make uncomfortable feelings of nervousness smaller in degree
to practise a play, a piece of music, etc. in order to prepare it for public performance
when you put money, effort, time, etc. into something to make a profit in a way that shows good judgmen
to prevent likely mistakes or problems in a situation from happening
to improve ways of thinking and acting that shows loyalty to your team and its members
to get money or another advantage from an event or situation, often in an unfair way
to show your ticket at an airport so that you can be told where you will be sitting and so that your bags ca
the situation at the present time about when an aircraft that is making a particular journey is likely to arri
to begin an activity very badly
a scheme rewarding customers for buying goods or services from a particular store or company
a report that contains important information about a particular subject or activity
a computer program that finds information on the Internet by looking for words that you have typed in a
a website that allows users to post messages, information, images etc to other users
the amount of time someone spends at work during a day
If something happens behind the scenes, it happens without most people knowing about it, especially wh
to experience an increase in economic activity, interest or growth
to increase the ability of something to develop, achieve or succeed
to try to satisfy a need
happening because of a particular situation
to give official permission for something
the act of working together with other people or organisations to create or achieve something
an opinion which someone offers you about what you should do in a particular situation which is not wha
to stop a conversation suddenly
a person who is chosen or elected by a group to speak or vote for it, especially at a meeting
a statement for a possible customer about how much a piece of work should cost
the effect that an action or decision relating to money will have on something or someone
at a suitable time in the future
a person who has a similar job to other people involved in one type of business
to not use the possibility of doing something that you want to do or have to do
someone who is very experienced and skilled in a particular area of activity
If something is available on request, you have to ask for it if you want it.
a flash drive (= a small object for storing electronic data that can be connected to a computer and that ca
when something good happens suddenly by chance
likely to achieve success soon or in the near future
the state of being very near in space or time
a situation in which someone is responsible for things that happen and can give a satisfactory reason for
a list of things to be discussed during a meeting
the fact of allowing personal opinions to influence your judgement in an unfair way
a person who is in charge of a meeting
to send something such as information, ideas or documents from one person to another
to finish in a state of total confusion with no order
used to describe a situation in which you talk directly to another person, not by phone, email, online, etc.
practical knowledge, experience, and ability
the place where a meeting happens
the written record of what was said and decided at a meeting
the level of satisfaction felt by a person or group of people who work together
achieving good results
to make a decision about something
a connection between two or more things, especially when one of them causes or influences the other
the people working in a company, bank, etc. who deal directly with customers
earning or producing a lot of money
the reason why someone does something or why something happens
earning or producing only a small amount of money
abbreviation for 'sales representative': someone whose job is to sell a company's products or services,
to change something so that it has a correct relationship to something else
when something was counted most recently
a particular area of responsibility of a company
having an opposite effect to the one that was wanted, and therefore harmful
to become involved with someone
reduce the amount of money you have available to spend
as part of a particular position or job
a clear, deep and sometimes sudden understanding of a complicated problem or situation
wanting to do something well as a basic characteristic of a person
almost nothing; very little
to do something that causes a bad feeling in people
goods that are sold at a lower price than usual
if you say that something is too good to miss, you mean that it is a very good opportunity and that people s
an occasion when a group of people go online at the same time to study or discuss something
a rule, usually made by a government, that is opposed to or against damage caused to water, air, etc. by
when a computer boots (up), it becomes ready for use by getting the necessary information into its memo
the failure of a way of doing things to work as it should
a law or set of laws intended to prevent gases that harm the environment from being sent out into the air
changes in the world's weather, particularly an increase in temperature, thought to be caused by things
an amount of something, especially a gas that harms the environment, that is sent out into the air
designed or operating in a way that does not harm the environment
something that makes a product, machine, or system different, and usually better, than others of a simila
a small part or amount of something
to include people who work in a particular business in something, or to make them take part in or feel part
as the type or main characteristic of something
If something is true in practice, this is the real situation.
the process of using lawyers, courts of law, etc. to solve disagreements, or an occasion when this happen
a method of producing goods
to collect and treat rubbish in order to produce useful materials which can be used again
the amount of money that you pay to rent something for a period of time
a room or building with scientific equipment where detailed study of a subject is done
to say that you have decided to leave your job
a useful or valuable possession or quality of a country, organisation or person
to try to get an official agreement that something new can be built or an existing building can be changed
an amount of money paid to the owner of an apartment or office building for services such as cleaning an
working or operating in ways that are not harmful to society or the environment
a room or part of a building in which people work where information is kept on computers, not on paper
materials or substances with no use or value, for example, ones that are produced when other products
to use too much electricity or use it badly
employees who work remotely work mainly from home and communicate with the company by email an
the fact of staying away from work, especially without a good reason
at a time of day when a lot of people are using the same service, such as the Internet, phone, etc
a financial statement that shows a company's assets and debts at a particular time
the amount of information that can be sent between computers, over a phone line, using radio signals, etc
an occasion when a group of people who are responsible for making rules and decisions on behalf of an o
the movement of money into and out of a company's accounts, used as a measure of how much money the
to use suggestions or plans for doing something in a particular way
to be responsible for a particular area of work
to reduce the amount or number of something
a more-than-usual amount of work that a person or machine has to do within a particular period of time
to put the process of making something different into action
to stay level with requests from customers for goods or services
not early or late
among the ordinary workers at a factory
the amount of goods and services, or waste products, that are produced by a particular economy, industr
important people who have authority over others
money that is earned or lost in trade or business
one of the very busy times of the day on roads, trains, etc., in the morning when people are travelling
a company that provides internet connections and services
a period of time that a worker is allowed to be away from work because they are ill
the rate at which employees leave a company and are replaced by new employees
to plan something so that it happens as part of another activity
to follow the movement or progress of requests from customers in the very short amount of time needed
the physical situation that someone works in or is affected by
the business activity that involves doing things for customers provided after they have paid for and receiv
basic salary: the amount of money that someone earns every year in their job, not including any extra p
advantages such as medical insurance, life insurance and sick pay, that employees receive from their emp
the activity of keeping records of all the money a company spends and receives
a calculation or guess about the future movement of money into and out of a company's accounts based
the use of technology, services, software, etc. on the Internet rather than software and hardware that yo
to represent information in a way that is not ordinary language, as with special signs or symbols, to make
the conditions that make a business more successful than the businesses it is competing with, or a particu
a place where a number of computers that contain large amounts of information can be kept safely
a person who buys a product or service and feels that it is not as good as it should be
a special direct telephone line that people can use for dangerous or serious situations
the practice of distributing computer files, for example, images, films, or music, among several computers
used to describe someone who knows a lot about science or technology, especially computers
the skill or the work of arranging text and pictures, especially in the production of books, magazines, soft
to connect to a computer system by putting in a particular set of letters or numbers
an amount of money that you pay to someone in order to be sure that they can work for you when you n
to be successful in getting new customers to buy goods or services from your business
any tax that is based on employees' pay, and is either paid by an employer or partly taken by an employ
someone who is good at dealing with other people
the way that someone thinks and feels about a company, product, service, etc.
to make money or a profit from spending less money than was planned
a place on the Internet which is no longer needed where a person, company, or organisation can give info
a central computer that controls and provides information to other computers in a network
the act of keeping things somewhere so that they can be used later, especially goods or energy supplies
one of the 24 parts into which the world is divided. The time in each zone is one hour earlier than in the z
a harmful computer program intended to prevent computers from working normally
providing the computer equipment and software necessary for a website to be available on the Internet
to introduce something new such as a product
a company that has permission to sell particular cars
to take action in order to achieve something or in order to solve a problem
the feelings that someone who is paid to work for someone else has, and the way this makes them behav
the quality of being honest and having strong moral principles that you refuse to change
the most popular company or organisation that sells a particular type of product or service
someone who buys again from a company that they have used before
used for talking about how quickly and well a person or organisation reacts to something
the activity of working together as a team, or the skills needed to do this
a printed piece of paper used to pay for particular goods or services, or to pay less than the usual price
to create and develop ways of connecting with people over a long period of time
a person who works in a large office in which a company's employees provide information to its customers,
to give or find an explanation for something, or to deal with a problem or argument
to be even better than you were expecting
to increase the size or range of the group of people who buy or use a company's products or services
to deal with a difficult person who is buying your product or service successfully
a telephone service provided by an organisation or company to offer help and advice to people
not enough ability to deal with people in a friendly and effective way that achieves good results
a place such as a store where a product is bought
to have the combination of all the qualities that are connected with trained and skilled people, in a way t
a good understanding of someone and an ability to communicate well with them
to keep or continue to have a person or an organisation that buys a product or service
to give someone money or other advantages in exchange for good behaviour or good work, etc
useful information about something such as a new product or someone's work, that provides an idea of wh
instructions on a piece of paper that explain what someone's work or task is
to have a large amount of important work to deal with
someone directly in charge of workers
to do a job for a large amount of time
a test to find out whether someone has a natural ability for a particular type of work
controlled by one leader who has total power, and who does not allow anyone else to make decisions
the best way of saying what will happen in the future, based on knowledge or experience
the process of making progress to better jobs
a large business that receives professional services from an organisation
an idea based on the way of life or customs and beliefs of a particular group of people at a particular tim
at or relating to the lowest level of an organisation, type of work, etc.
the process of giving someone who does not live in their own country a particular job, task, or responsibil
to employ someone to do a job
to do something that is accepted in the existing situation
used about a feeling or quality that does not exist in a physical way, or that is difficult to describe
to become part of the ideas and ways of working of an organisation in a particular place
the business activity that involves finding out what customers want, using that information to design prod
all the achievements or failures that someone or something has had in the past involving more than one
a person or company that buys goods from the company that has produced them and makes a profit by sel
to have to solve a problem at the start of something before you can make progress
to advertise that a job is available
the activity of using tests that are designed to show someone's personality, mental ability, opinions, etc
not wanting to take risks
a range of similar business activities that are sold by the same company, with different features and differ
a particular ability, idea, or knowledge that helps a business to be successful
a way of buying and selling goods and services or doing things that is generally accepted
the rate of someone's progress in learning a very difficult new skill
easy to understand or simple
to treat in a way that is not serious
to start doing a new job
a particular ability used in one job or career that can also be used in another
to deal with unpleasant or severe conditions successfully
b.ns 8
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kl sen.t p.r..tv 102
kl p CD2 T11
ksid ek.spekte.n 103
kstend j ks.t.m bes 103
hn.dl n .kwd ks.t.m 103
help.lan 103
lk v pi.pl sklz 103
pnt v p.ts 105
prdekt prfe.n.l..zm 103
rp 103
rten e ks.t.m 103
rwd 105
vl.j.bl fid.bk 105
rt.n brif CD2 T11
hv e lt n wn plet CD2 T12
lan mn..d 110
wk l az 110
p.t.tud test. 111
.tkrt.k CD2 T13
best prdk.t 111
kr prre.n CD2 T14
k.pr.t kla.nt CD2 T14
kl.t band knstrkt 111
en.tri lev.l CD2 T14
ekspt san.mnt 111
fl i pz.n 111
ft n.t e kn.tekst CD2 T13
ntn.d.bl 111
n.t.ret w l.kl bz.ns CD2 T14
n.tre.td mk.t pln CD2 T14
n.tn.n.l trk rkd 111
md.l.mn CD2 T14
ps s fst h.dl 111
pst i pz.n 111
sa.kmet.rk test. 111
rsk vs 111
s.vs lan CD2 T14
sft skl CD2 T14
stn.dd bz.ns nm 111
stip ln. kv 111
stretf.wd CD2 T14
tek lat.li 111
tek p mpl.mnt CD2 T13
trntsf.r.bl skl CD2 T14
wstnd i rg.s 111