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GX2-RX085BX4

High Density Return Path Receiver

Installation and Operation Manual


580457-001 Revision C
.
GX2-RX085BX4
High Density Return Path Receiver

Installation and Operation Manual


580457-001 Revision C
GX2-RX085BX4 High Density Return Path Receiver Installation and Operation
Manual
Document Number: 580457-001 Revision C
Copyright 2005, 2008, 2012, 2014 ARRIS Group, Inc. All rights reserved.

Trademarks
ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced in any form or
by any means or used to make any derivative work (such as translation, transformation, or adaptation) without
written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and
to make changes in content from time to time without obligation on the part of ARRIS to provide notification of
such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may
be used in this document to refer to either the entities claiming the marks and the names of their products.
ARRIS disclaims proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or
changes in the product(s) described in this manual at any time.
Revision History

Revision Date Reason for Change

A 01/11 Initial release.

B 04/14 Rebranded.

C 05/27/14 Added RF Output Levels table to Chapter 4, Operation. Updated document styles to
conform with new corporate branding guidelines.
Contacting ARRIS

Help with your ARRIS product is available online and by phone:

Customer Care
Contact us via the ARRIS CUSTOMERCARE 360 website
(www.arrisi.com/customercare360) to report non-critical Severity 4 issues. We will
answer your service request within one business day. You can also use the Customer
Care portal to update and close your support requests and add attachments, if
required, to your open tickets.

Find technical documentation at


http://www1.arrisi.com/Video-Solutions/US-EN/Documentation-Center

Technical Support
Contact Technical Support when you need assistance with installed products.

The ARRIS TAC Call Center provides Customer support 24/7/365. A TAC agent will create your
case and escalate to the appropriate technical support team. Critical Severity 1 or 2 issues
will be warm transferred for immediate assistance.

North America
Phone: 1-888-944-HELP (4357); + 1-215-323-2345 (worldwide)

Email: TAC.Helpdesk@arrisi.com

Contact TAC via email to report non-critical Severity 3 or 4 issues. Contact the TAC by phone
at 1-888-944-4357 for Critical Severity 1 or 2 issues.

Latin America
Phone: +1-215-323-2346

Email: TAC.Helpdesk@arrisi.com

Europe
Phone: +1-215-323-2345

Email: TAC.Helpdesk@arrisi.com

Japan/Korea/Asia
Phone: No in region numbers

Email: TAC.Helpdesk@arrisi.com

580457-001 Rev C v
Technical Training
Contact Technical Training for inquiries at 1-888-221-9797 concerning product training.
Please be prepared to provide a list of equipment you would like training on.

Email: training@arrisi.com

Repair Services
Contact Repair Services if you need to return a product for repair. Please go to the ARRIS
website (http://www.arrisi.com) and click the Support link and then click the Repair and
Return link for more information.

vi GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Table of Contents
Chapter 1 Introduction 1-1
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2 Overview 2-1


Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Receiver Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Embedded Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Quick-Swap Module Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Communication Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Front-Panel Connectors, Indicators, and Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Chapter 3 Installation 3-1


Fiber Maintenance Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Unpacking the GX2-RX085BX4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the RF Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Cleaning the GX2-RX085BX4 Optical Bulkhead Fittings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Cleaning the Interface Fiber Jumper SC/APC Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing the GX2-RX085BX4 in the GX2-HSG* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Optical Input Level Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Inserting the SC/APC Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power-Up and Reset Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Set Wavelength and Check Reported Optical Input Level . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Verify the RF Output (Gain) Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
GX2-HSG* Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Chapter 4 Operation 4-1


Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Manual Gain Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Automatic Gain Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Input Optical Power Level Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Output Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Redundant Switch Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Combining Receiver Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Switching on Receiver Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Embedded Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Boot Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Downloading New Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Quick-Swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Status Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

580457-001 Rev C vii


Reset to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Chapter 5 Troubleshooting 5-1


Using Available Communication Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Using Only the Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Appendix A Safety and Compliance A-1


Special Symbols That Might Appear on the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Caring for the Environment by Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
International Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B Specifications B-1


RF Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Optical Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Appendix C Using the Shelf Display C-1


Display Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
SETUP Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
STATUS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
INFO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Appendix D Status Reporting D-1

Appendix E Abbreviations and Acronyms E-1

Appendix F Warranty F-1

viii GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


C H A P T E R 1

INTRODUCTION
The OmniStarGX2 system is a complete line of headend fiber optic products designed to
transport video and data signals in Cable Access Television (CATV) systems and related
applications. The OmniStar GX2 system is flexible in its application and includes a series of
modules and options that you can select to accommodate system requirements.

The OmniStar GX2-RX085BX4 return path receiver module is specifically designed for
RF-over-Glass (RFoG) and Fiber Deep applications that require large optical link budgets. The
module uses very low-noise photo detectors that enable the receiver to operate at very low
optical input powers. For typical RFoG networks, this increases the return path link budget
to optically combine up to 128 subscribers, increase link distances, and allow more RF
combining into a Cable Modem Termination System (CMTS) port.

With four independent receivers in the module, the OmniStar GX2-RX085BX4 provides a
high- density solution to save rack space. It has a mode that accommodates the burst
protocol from RFoG ONU transmitters. An integrated low-noise preamplifier and
high-performance postamplifier offers high RF output level and exceptional distortion
performance. The GX2-RX085BX4 continues the GX2 tradition of module level intelligence.
The hot-swappable modules with unique embedded features, like Quick Swap module
configuration, maximize in service time by eliminating the need for manual configuration.
This receiver, coupled with the full complement of other OmniStar GX2 application modules,
provides extreme flexibility for network design and fiber link optimization.

This manual describes the ARRIS GX2-RX085BX4 quad return path optical receiver module,
which is used in headend and hub applications. The four receivers in the GX2-RX085BX4
share a common digital controller, but have independent outputs. Each receiver accepts
1310 nm, 1550 nm, 1610 nm, and CWDM modulated optical inputs and converts them to RF
in the passband from 5 MHz to 85 MHz.

Control for each receiver is done locally through the GX2-SDU100B Shelf Door Unit (SDU) or
the GX2-CM100B craft port interface. You can also perform remote monitoring and control
using a Network Management System (NMS).

580457-001 Rev C Introduction 1-1


Figure 1.1 illustrates the GX2-RX085BX4 front panel:

Figure 1.1

GX2-RX085BX4 front
panel
1

The GX2-RX085BX4 includes the following benefits:

High Sensitivity enables long optical link budgets to serve more subscribers,
increase link distance and enable more RF combining into the CMTS

High Gain provides high RF output level at low optical input powers

High Module Density offer 64 independent optical return path receivers in a four
rack unit chassis to save rack space

Bandwidth Flexibility accommodates future migration to mid split with an


operating bandwidth from 5 MHz to 85 MHz

Quick Swap Capability replacement modules are recognized and updated with
settings prestored by the control module

User Friendly simplifies link optimization with RF test point and three gain modes

You can intermix different OmniStar GX2 application modules in the 16 slot GX2-HSG*. For
illustrative purposes, Figure 1.2 depicts a GX2-HSG* populated with various GX2* modules
and a GX2-CM100B control module:

1-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Figure 1.2

OmniStar GX2-HSG*
equipment shelf

Using This Manual

The following chapters provide information and instructions to install and operate the
GX2-RX085BX4:

Chapter 1 Introduction provides a product description, related


documentation, the technical helpline, and repair/return
information.

Chapter 2 Overview describes the functions of the GX2-RX085BX4.

Chapter 3 Installation provides instructions on how to install the


GX2-RX085BX4, clean its optical bulkhead, and clean the fiber
connector.

Chapter 4 Operation provides instructions on how to operate the


GX2-RX085BX4.

Chapter 5 Troubleshooting provides general guidelines to follow for problem


resolution.

Appendix A Safety and Compliance provides important safety and regulatory


information about the GX2-RX085BX4.

Appendix B Specifications provides general specifications for the


GX2-RX085BX4.

Appendix C Using the Shelf Display provides the GX2-RX085BX4 menu


structure and information on how to use the optional SDU with
display.

Appendix D Status Reporting provides information on status reporting


messages for the Element Management System and shelf display.

Appendix E The Abbreviations and Acronyms list contains the full spelling of
the short forms used in this manual.

Appendix F Warranty

580457-001 Rev C Introduction 1-3


Related Documentation

The following documents provide information that is required for products that can be used
with the GX2-RX085BX4:

GX2-HSG* Equipment Shelf Installation and Operation Manual


1
GX2-CM100B Control Module Installation and Operation Manual

GX2-PSDC10D-R Power Supply Installation and Operation Manual

GX2-PSAC10D-R Power Supply Installation and Operation Manual

GX2-SDU100B Shelf Door Unit Installation and Operation Manual

Document Conventions

Before you begin using the GX2-RX085BX4, familiarize yourself with the stylistic conventions
used in this manual:

SMALL CAPS Denotes silk screening on the equipment, typically representing


front and rear panel controls, input/output (I/O) connections, and
light emitting diodes (LEDs)

* (asterisk) Indicates that several versions of the same model number exist and
the information applies to all models; when the information applies
to a specific model, the complete model number is given

Italic type Denotes a displayed variable, a variable that you must type, or is
used for emphasis

1-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


C H A P T E R 2

OVERVIEW
OmniStar GX2 equipment is designed for increased rack density, reliability, ease of
operation, and computer aided troubleshooting through extensive network management.
All OmniStar GX2 application modules are accessible and replaceable from the front of the
GX2-HSG* equipment shelf, resulting in low time to repair. An installed module mates with
the equipment shelf connectors for signal interfacing and power. Fiber connections are
made at the front of a module.

The OmniStar GX2 housing incorporates blind mate connectors that enable all modules to
be hot swapped without removing the RF cables. When modules are replaced with power
applied to the equipment shelf, ensure that all laser hazard warnings provided in Chapter 3,
Installation, are strictly enforced.

You can install the GX2-RX085BX4 in any of the sixteen universal slots in the equipment shelf.
The narrow slot on the far right is reserved for the GX2-CM100B control module.

The GX2-HSG* can have a mix of different OmniStar GX2 modules. Figure 2.1 illustrates an
equipment shelf populated with four GX2-DM1000B*, seven GX2-LM1000B*, one
GX2-OA100B*, three GX2-RX1000B*, one GX2-RX085BX4, a GX2-CM100B control module and
an optional shelf door unit (SDU) with display:

580457-001 Rev C Overview 2-1


Figure 2.1

Fully populated
OmniStar GX2
equipment shelf

Table 2.1 Minimum GX2-HSG* equipment shelf configuration

Component Model Function

Equipment-shelf GX2-HSG* Rack mountable shelf that houses


up to sixteen modules, ac or dc
power supplies, and a control
module

Power supply module GX2 PSAC10D-R or GX2 PSDC10D-R The GX2 PSAC10D provides shelf
power in an AC powered system;
the GX2 PSDC10D provides shelf
power in a DC system

Control module GX2-CM100B Provides status monitoring and


control functions

Return receiver module GX2-RX085BX4 Quad return path receiver

2-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Module Description

The GX2-RX085BX4 fulfills a wide range of applications by receiving, monitoring, controlling,


and converting modulated optical inputs into an RF output signal.

The GX2-RX085BX4 has four independent receivers and a common digital controller. Each
receiver accepts both 1310 nm and 1550 nm optical inputs and converts them to RF. Each 2
receiver has an internal RF attenuator, controlled by the embedded circuit, that sets the
receiver output level.

Functions performed by the GX2-RX085BX4:

Demodulates an optical input and provides an RF output

Provides manual gain control of the RF output

Provides automatic gain control (AGC) based on optical level

Monitors parameters and reports them to the Network Management System

Provides local alarm indication by changing the color of the front panel STATUS LED

Stores module identity, operational parameters, and set up information

Enables downloadable firmware for field upgrades

Controls the optional RF switch module GX2-RSW200B and GX2-RSW1000B

Optional redundant receiver with redundancy cable

580457-001 Rev C Overview 2-3


Figure 2.2 provides a GX2-RX085BX4 operational overview

Figure 2.2

GX2-RX085BX4
operational
diagram
2

2-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Figure 2.3

GX2-RX085BX4 front
and rear side views

Receiver Paths

Each receiver of the GX2-RX085BX4 accepts 1310 nm, 1550 nm, 1610 nm, and CWDM
wavelength optical inputs. The optical detector of each receiver demodulates its respective
optical input and provides an RF output. Detector current is monitored by the embedded
circuit and is used to determine the received optical power.

Signal path control is provided by the variable attenuator across a 20 dB range, as


determined by three operating modes: manual gain control (MGC), Automatic Gain Control
(AGC), and OFF. You can select the operating mode from the SDU front panel, GX2-CM100
local PC port, or Network Management System.

Directional couplers in the paths of all receivers tap off a 20 dB signal from the RF outputs
for transport to the RF test point (RF TP) through a user selectable internal switch. Individual
connectors mounted on the back panel of the GX2-RX085BX4 (Figure 2.5, Key 1) provide an
RF output for each receiver path.

580457-001 Rev C Overview 2-5


Embedded Section

The GX2-RX085BX4 is controlled and monitored by the microprocessor section, which


performs the following tasks:

Provides control of specified module functions


2
Monitors module operation and reports status and alarm conditions

Provides an interface to the GX2-CM100B control module through the GX2-HSG*


backplane to enable status monitoring and control of the module

Provides the ability to download new firmware code into the module through a
status monitoring and control interface with minimal interruption of operation

Quick-Swap Module Configuration

The quick swap module configuration saves operators time when replacing application
modules. When selected, the system saves all previous settings for a module and then
automatically downloads those settings to a new module of the same type when it is
installed in the same housing slot. This feature works in conjunction with the GX2-CM100B
module.

Detailed information regarding operating the GX2-RX085BX4 is provided in Chapter 4,


Operation.

Communication Interfaces

You can monitor the GX2-RX085BX4 locally using the GX2-CM100B in conjunction with
Network Management Software. A PC interface is available through an Ethernet port on the
front of the GX2-CM100B. Using a standard Web browser, the graphical user interface (GUI)
provides a point and click method of monitoring and controlling the shelf.

For higher level management, you can easily connect the GX2-RX085BX4 to a remote
Network Management System using the standard Ethernet SNMP interface.

See Appendix D, Status Reporting, for specific information on alarm parameters.

2-6 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Front-Panel Connectors, Indicators, and Test Points

The GX2-RX085BX4 front panel provides an SC/APC bulkhead fitting for each receiver and an
RF output test point. It also includes a tri-color STATUS alarm indicator and Ethernet
redundancy connector. Alternatively, the GX2-RX085BX4/E has E2000 optical connectors.

Figure 2.4 illustrates the GX2-RX085BX4 front panel: 2

Figure 2.4

GX2-RX085BX4 front
panel

Table 2.2 GX2-RX085BX4 front-panel features

Key Feature Function

1 There are 3 STATUS colors:


Green indicates normal operation with no alarms reported.
Yellow indicates a minor alarm is detected. A minor alarm
signals an out of tolerance monitored parameter value, but
the system can operate.
Red indicates a significant error occurred or a major alarm
limit was violated.
Blinking STATUS LED indicates that the receiver is accessed
locally.

2 The RF TP F-type connector provides a 20 dB sample of the RF


output level for each RF output through a user selectable internal
switch.

580457-001 Rev C Overview 2-7


Table 2.2 GX2-RX085BX4 front-panel features (contd)

Key Feature Function

3 RJ-45 Ethernet connector for communications between two


GX2-RX085BX4 modules in a redundant pair configuration.
2

4 Optical bulkhead fittings that have a protective shutter for the


optical input fiber connection. The top connector is receiver input
(1) and the bottom connector is receiver input (4).

5 Forced air fan that is required to circulate cooling air.

6 Slotted thumbscrew that secures the GX2-RX085BX4 to the


GX2-HSG*.

2-8 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Rear Panel

The GX2-RX085BX4 rear panel includes air circulation outlets, RF outputs, and an edge
connector that mates to the GX2-HSG* backplane.

Figure 2.5 Illustrates the GX2-RX085BX4 rear panel:


2
Figure 2.5

GX2-RX085BX4 rear
panel

Table 2.3 GX2-RX085BX4 rear-panel features

Key Feature Function

1 G-type connector for receiver RF outputs #1 (top) through #4


(bottom). This connector mates with the G-to-F type adapter on the
GX2-HSG*.

2 This 24-pin connector provides the interface for DC power, ground,


remote control, and monitoring functions to the GX2-RX085BX4.
While this is a rear facing connector, it is located in a more forward
location immediately above the slotted thumbscrew as illustrated in
Figure 2.4.

3 The guide pin and thumbscrew secures the GX2-RX085BX4 to the


GX2-HSG*.

580457-001 Rev C Overview 2-9


2

2-10 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


C H A P T E R 3

INSTALLATION
This chapter provides instructions to install the GX2-RX085BX4 receiver module, connect it
to other equipment, and verify that it is operational. To function, the GX2-RX085BX4 receiver
requires a GX2-HSG* configured with a GX2 PSAC10D-R or GX2 PSDC10D R power supply, and
a GX2-CM100B control module. These modules are shipped with documentation; follow the
installation instructions in each manual to populate the GX2-HSG* equipment shelf.

Installing the GX2-RX085BX4 in the equipment shelf requires:

Unpacking the module and recording the model number, serial number, and other
related information

Installing the RF interface connector on the rear of the GX2-HSG* if required

Inserting the module in an equipment shelf slot and securing it with the thumbscrew

Cleaning the bulkhead and fiber connectors

Measuring and connecting the input signal

Verifying the RF output signal

WARNING OmniStar GX2 modules can be damaged by electrostatic discharge (ESD).


The use of an appropriate wrist ground strap is strongly recommended. A ground
connection is provided on the power supply module.

Fiber Maintenance Kit

Before performing the installation, acquire a fiber maintenance kit (Alcoa Fujikura, part
number C008812, ACT 1, or equivalent). See the instructions to properly use the kit. The
following items are required for proper fiber maintenance:

99% isopropyl alcohol

Lint-free anti-static wipes

Compressed filtered air

Lint-free swabs

580457-001 Rev C Installation 3-1


Unpacking the GX2-RX085BX4

1. Unpack the GX2-RX085BX4 and inspect it for damage. If damaged, set it aside in its
original packing material and contact the TAC for further instructions, as described
in Contacting ARRIS at the beginning of this manual.
3 2. Record the model number, serial number, and related information for future
reference. This information is located on the side of the module.

Installing the RF Interface Connectors

The GX2-HSG* is unique as it enables you to install the GX2-RX085BX4 in any application
module slot. To accommodate this feature, you need to install the RF interface
connector/bracket assembly provided with the GX2-RX085BX4.

Note If you need additional brackets, order Model GX2-BRKT-UP-2RF-5 (P/N


576367-001-00)

To install the provided RF G-to-F connector/bracket assembly on the rear of the GX2-HSG*:

1. Locate the plate containing the two G- to F-type connectors included in the
GX2-RX085BX4 shipping carton.

2. Identify the slot that the GX2-RX085BX4 will occupy in the GX2-HSG*.

3. Hold the connector plate so that the F side of the G- to F-type connectors face
outward and the tabs are in the up position.

4. Insert the upper tabs on the mounting plate into the slots on the rear of the
GX2-HSG* that correspond to the same module slot location used for the lower
connector/bracket assembly above.

5. Snap the lower tabs on the mounting plate into the slots on the rear of the
GX2-HSG*.

3-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Figure 3.1

Installing the RF
connector
bracket/assemblies
on the rear of the
GX2-HSG*
3

The GX2-HSG* is now ready to accept the GX2-RX085BX4. However before you insert the
GX2-RX085BX4 into the GX2-HSG*, you need to perform some basic cleaning procedures on
the optical interfaces.

It is highly recommended that you perform the following cleaning procedures before you
install the GX2-RX085BX4 in the GX2-HSG*. GX2-RX085BX4 installation and routine
maintenance should be performed by properly trained personnel. In all cases, they should
be aware of and observe the following warnings associated with fiber optic receivers.

DANGER Invisible laser radiation when the module is open and the interlock defeated.
Avoid direct exposure to the beam. Do not look into the optical connector or a fiber
connected to the output of a laser module. Laser output is invisible and eye damage
can result.

CAUTION Handle fiber carefully and avoid sharp bends, strain, or pinching. Avoid
contacting the highly polished end of the exposed fiber at the connector by keeping
the protective boot in place when practical.
CAUTION Use of controls or adjustments, or performance of procedures other than
those specified herein, may result in hazardous radiation exposure.

580457-001 Rev C Installation 3-3


While some models of the GX2-RX085BX4 do not have SC/APC type connectors, cleaning
procedures similar to the following are recommended as appropriate for the connector type
installed.

Cleaning the GX2-RX085BX4 Optical Bulkhead Fittings


3
To ensure the specified received power of the GX2-RX085BX4 is achieved at the optical
bulkhead fittings, it is important to clean all the optical interfaces.

To clean the barrel of the optical bulkhead fitting:

1. Set the GX2-RX085BX4 on a clean flat surface.

2. Carefully open the shutter of the optical bulkhead fitting.

3. Gently clean the barrel of the optical bulkhead fitting with a lint free swab as
illustrated in Figure 3.2.

Figure 3.2

Cleaning the barrel


of the optical
bulkhead fitting

Cleaning the Interface Fiber Jumper SC/APC Connector

In addition to cleaning the optical bulkhead on the GX2-RX085BX4, it is also important to


clean the interface fiber jumper optical connector(s). This cleaning should be performed
before you insert the GX2-RX085BX4 into the GX2-HSG*.

To clean the interface fiber jumper SC/APC connector(s):

1. Remove the protective boot from the end of the SC/APC connector.

2. Clean the tip gently with lint-free wipes moistened with 99% isopropyl alcohol.

3-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Figure 3.3

Cleaning the SC/APC


connector tip

3. Dry the SC/APC connector with compressed, filtered air or use a dry, lint-free wipe.

Installing the GX2-RX085BX4 in the GX2-HSG*

You are now ready to insert the GX2-RX085BX4 into the GX2-HSG*. All slots in the GX2-HSG*
are universal and intended for the Omnistar GX2 application modules, except the narrow,
right most slot which is reserved for the GX2-CM100B. All GX2 application modules can be
installed or removed in a powered-on or powered-off GX2-HSG*.

Figure 3.4

Typical GX2-HSG*
configuration

To insert and power-up the GX2-RX085BX4 in the GX2-HSG*:

1. Pull on the latches at each end of the Shelf Display Unit and lower the SDU.

2. Slide the GX2-RX085BX4 fully into the designated shelf slot that contains the
previously installed G-to-F type connector mounted on the GX2-HSG*.

3. Ensure that a firm connection is achieved with the GX2-HSG* backplane. Power is
automatically applied when contact is made with the backplane connectors.

4. Tighten the thumbscrew at the bottom of the GX2-RX085BX4 to secure it in the


GX2-HSG* slot. You can tighten the thumbscrew firmly with your fingers or torque
to 7 3 in lb.

580457-001 Rev C Installation 3-5


Figure 3.5

Inserting the
GX2-RX085BX4 in
the GX2-HSG*

Optical Input Level Check


To ensure the maximum acceptable optical input power is not exceeded for each receiver,
use an optical power meter to check the optical signal level before inserting each SC/APC
connector. The acceptable optical input power range is 30 dBm through 11 dBm.

Inserting the SC/APC Connector

To insert the SC/APC connector into the optical bulkhead fitting:

1. Carefully open the shutter of the optical bulkhead fitting.

2. Align the key on the SC/APC connector with the mating key slot of the optical
bulkhead fitting. Figure 3.6 illustrates proper SC/APC alignment with the optical
bulkhead fitting:

3-6 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Figure 3.6

Inserting the SC/APC


connector

3. Insert the SC/APC connector into the optical bulkhead fitting.

4. Push the SC/APC connector into the fitting until it snaps in place.

Power-Up and Reset Initialization

When the GX2-RX085BX4 is fully installed in the GX2-HSG* and power is applied, the
initialization process begins. The GX2-RX085BX4 STATUS LED completes a redyellow
green cycle. A continuous green LED indicates normal operating conditions. Upon initial
power up of a new unit, the GX2-RX085BX4 conforms to the factory default conditions.

With subsequent power ups the status LED completes its power on cycle, information stored
in the GX2-RX085BX4 NVM is recalled, and the unit defaults to the last stored operating
settings before power was disrupted.

Set Wavelength and Check Reported Optical Input Level

You can use the SDU, local PC interface, or Network Management System to indicate and set
the wavelength for each optical signal into each receiver. After setting the wavelength, use
these tools to verify that the received optical power of each receiver is within the expected
range. The factory default is 1550 nm.

Verify the RF Output (Gain) Signal

For proper return path level selections, see the Return Path Level Selection, Setup, and
Alignment Procedure Reference Guide.

580457-001 Rev C Installation 3-7


Use a signal level meter or a spectrum analyzer to ensure there are RF signal outputs of the
slot occupied by the GX2-RX085BX4 receiver module. The outputs are located on the
GX2-HSG* rear panel, as illustrated in Figure 3.7. As an alternative, you can use the front
panel test point to verify output levels.

Figure 3.7
3
GX2-HSG* rear
panel

GX2-HSG* Rear Panel Connections


Connect the RF output cables for receivers 1 through 4 to the connectors on the slot
occupied by the GX2-RX085BX4 receiver module, as illustrated in Figure 3.7.

3-8 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


C H A P T E R 4

OPERATION
This chapter describes the GX2-RX085BX4:

Operating modes

Input optical power level

RF test point

RF output level

Redundant switch control

Embedded section

Downloading new firmware

Network management

Operating Modes

Each receiver in the GX2-RX085BX4 module has three operating modes: Manual Gain Control
(MGC), Automatic Gain Control (AGC) and Off. You can control each receiver independently.
To set the operating mode of a GX2-RX085BX4 receiver, use the SDU, GX2-CM100 local PC
port, or Network Management System.

Manual Gain Control


Manual Gain Control is used to increment or decrement RF outputs in 0.5 dB steps through
a 20 dB range by varying the internal RF attenuators. The attenuator values are retained in
NVM and are restored after a power down/up or initialization sequence.

Automatic Gain Control


In automatic gain control (AGC) mode, the internal RF attenuator automatically adjust the RF
output level and compensates for changes in the optical input levels.

Off
In Off mode, the receiver RF output is minimal to enable removal of the signals from an
upstream receiver, transmitter, or set top terminal. The Off mode is also used to disable the
alarms from an inactive receiver.

580457-001 Rev C Operation 4-1


Input Optical Power Level Meters

Each receiver has an internal optical power meter that determines the received optical
power by measuring the optical detector current. Meter readings are accessed through the
SDU, GX2 CM100 local PC port, or a Network Management System. Readings are reported in
optical power (dBm) so you do not have to perform any conversions. The reported power is
4
dependent on the selected wavelength of the optical input signal.

RF Test Points

The front panel has one RF test point connector, through which you can measure the RF
output level for each receiver. The level at the test point is 20 dB below the respective
receiver RF output. You can select the RF test point for a particular receiver using the SDU or
control module.

RF Output Level

The RF output level from the GX2-RX085BX4 depends on the type of transmitter that is used,
the RF input level to the transmitter, the GX2-RX085BX4 gain setting, and the optical link loss
between the transmitter and the GX2-RX085BX4.

Table 4.1 shows the GX2-RX085BX4 RF output levels in dBmV. The values in parenthesis are
the recommended RF attenuator settings in the receiver to achieve optimum RF output
levels. Note that when high output powers are used and the link loss is low, high optical
power levels are available at receivers. It is recommended to add some passive optical loss
to reduce the optical input power to the receiver.

4-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


580457-001 Rev C
GX2-RX085BX4 RF output levels in dBmv

Platform GX2 SG4000 SG2000 RFoG

SG4-DFBT3-xxxx- ONU
Transmitter DM200B10 CHxx SG4-ITU-CHxx SG4-DFBT SG4- EIFPT SG4- IFPT SG2-DFBT3 SG2-DFBT SG2- EIFPT SG2-IFPT
CWDM (100/120/150/190)

Nominal RF Input 37 dBmv 23 dBmv 23 dBmv 23 dBmv 23 dBmv 23 dBmv 23 dBmv 15 dBmv 15 dBmv 15 dBmv 33dBmV

Nominal Output 10 dBm 8 dBm 3 dBm 0 dBm 0 dBm -4 dBm 3 dBm 0 dBm 0 dBm -4 dBm 3dBm

Optical Link Loss


0 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 0
1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 1
2 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 2
3 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 3
4 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 4
5 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 5
6 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 6
7 See Note 1 See Note 1 See Note 1 See Note 1 See Note 1 54 (30dB) See Note 1 See Note 1 See Note 1 54 (30dB) See Note 1 7
8 See Note 1 See Note 1 See Note 1 54 (29dB) See Note 1 52 (30dB) See Note 1 54 (29dB) See Note 1 52 (30dB) See Note 1 8
9 See Note 1 See Note 1 See Note 1 52 (29dB) See Note 1 50 (30dB) See Note 1 52 (29dB) See Note 1 50 (30dB) See Note 1 9
10 See Note 1 See Note 1 See Note 1 50 (29dB) See Note 1 50 (28dB) See Note 1 50 (29dB) See Note 1 50 (28dB) See Note 1 10
11 See Note 1 See Note 1 See Note 1 50 (27dB) 54 (30dB) 50 (26dB) See Note 1 50 (27dB) 54 (30dB) 50 (26dB) See Note 1 11
12 See Note 1 See Note 1 54 (30dB) 50 (25dB) 52 (30dB) 50 (24dB) 54 (30dB) 50 (25dB) 52 (30dB) 50 (24dB) See Note 1 12
13 See Note 1 See Note 1 52 (30dB) 50 (23dB) 50 (30dB) 50 (22dB) 52 (30dB) 50 (23dB) 50 (30dB) 50 (22dB) See Note 1 13
14 See Note 1 See Note 1 50 (30dB) 50 (21dB) 50 (28dB) 50 (20dB) 50 (30dB) 50 (21dB) 50 (28dB) 50 (20dB) See Note 1 14
15 See Note 1 See Note 1 50 (28dB) 50 (19dB) 50 (26dB) 50 (18dB) 50 (28dB) 50 (19dB) 50 (26dB) 50 (18dB) 54 (30dB) 15
16 See Note 1 See Note 1 50 (26dB) 50 (17dB) 50 (24dB) 50 (16dB) 50 (26dB) 50 (17dB) 50 (24dB) 50 (16dB) 52 (30dB) 16
mitters

17 See Note 1 54 (29dB) 50 (24dB) 50 (15dB) 50 (22dB) 50 (14dB) 50 (24dB) 50 (15dB) 50 (22dB) 50 (14dB) 50 (30dB) 17
18 See Note 1 52 (29dB) 50 (22dB) 50 (13dB) 50 (20dB) 50 (22dB) 50 (22dB) 50 (13dB) 50 (20dB) 50 (22dB) 50 (28dB) 18
19 See Note 1 50 (29dB) 50 (20dB) 50 (11dB) 50 (18dB) 50 (10dB) 50 (20dB) 50 (11dB) 50 (18dB) 50 (10dB) 50 (26dB) 19
20 54 (30dB) 50 (27dB) 50 (18dB) 50 (9dB) 50 (16dB) 50 (8dB) 50 (18dB) 50 (9dB) 50 (16dB) 50 (8dB) 50 (24dB) 20
21 52 (30dB) 50 (25dB) 50 (16dB) 50 (7dB) 50 (14dB) 50 (6dB) 50 (16dB) 50 (7dB) 50 (14dB) 50 (6dB) 50 (22dB) 21
22 50 (30dB) 50 (23dB) 50 (14dB) 50 (5dB) 50 (22dB) 50 (4dB) 50 (14dB) 50 (5dB) 50 (22dB) 50 (4dB) 50 (20dB) 22
23 50 (28dB) 50 (21dB) 50 (22dB) 50 (3dB) 50 (10dB) 50 (2dB) 50 (22dB) 50 (3dB) 50 (10dB) 50 (2dB) 50 (18dB) 23
24 50 (26dB) 50 (19dB) 50 (10dB) 50 (1dB) 50 (8dB) 50 (0dB) 50 (10dB) 50 (1dB) 50 (8dB) 50 (0dB) 50 (16dB) 24
25 50 (24dB) 50 (17dB) 50 (8dB) 49 (0dB) 50 (6dB) 48 (0dB) 50 (8dB) 49 (0dB) 50 (6dB) 48 (0dB) 50 (14dB) 25
26 50 (22dB) 50 (15dB) 50 (6dB) 47 (0dB) 50 (4dB) 46 (0dB) 50 (6dB) 47 (0dB) 50 (4dB) 46 (0dB) 50 (22dB) 26
27 50 (20dB) 50 (13dB) 50 (4dB) 45 (0dB) 50 (2dB) 44 (0dB) 50 (4dB) 45 (0dB) 50 (2dB) 44 (0dB) 50 (10dB) 27
28 50 (18dB) 50 (11dB) 50 (2dB) 43 (0dB) 50 (0dB) 42 (0dB) 50 (2dB) 43 (0dB) 50 (0dB) 42 (0dB) 50 (8dB) 28
29 50 (16dB) 50 (9dB) 50 (0dB) 41 (0dB) 48 (0dB) 40 (0dB) 50 (0dB) 41 (0dB) 48 (0dB) 40 (0dB) 50 (6dB) 29
30 50 (14dB) 50 (7dB) 48 (0dB) 39 (0dB) 46 (0dB) 36 (0dB) 48 (0dB) 39 (0dB) 46 (0dB) 36 (0dB) 50 (4dB) 30
31 50 (22dB) 50 (5dB) 46 (0dB) 37 (0dB) 44 (0dB) 34 (0dB) 46 (0dB) 37 (0dB) 44 (0dB) 34 (0dB) 50 (2dB) 31
32 50 (10dB) 50 (3dB) 44 (0dB) 35 (0dB) 42 (0dB) 44 (0dB) 35 (0dB) 42 (0dB) 50 (0dB) 32
33 50 (8dB) 50 (1dB) 42 (0dB) 33 (0dB) 40 (0dB) 42 (0dB) 33 (0dB) 40 (0dB) 48 (0dB) 33
34 50 (6dB) 49 (0dB) 40 (0dB) 36 (0dB) 40 (0dB) 36 (0dB) 46 (0dB) 34
35 50 (4dB) 47 (0dB) 36 (0dB) 34 (0dB) 36 (0dB) 34 (0dB) 44 (0dB) 35
36 50 (2dB) 45 (0dB) 34 (0dB) 34 (0dB) 42 (0dB) 36
37 50 (0dB) 43 (0dB) 40 (0dB) 37
38 48 (0dB) 41 (0dB) 36 (0dB) 38
39 46 (0dB) 39 (0dB) 34 (0dB) 39

Operation
40 44 (0dB) 37 (0dB) 40
41 42 (0dB) 41
Note 1 : An optical attenuator is recommended to lower the optical input level into the receiver
Table 4.1 GX2-RX085BX4 RF output levels (dBmV) for a variety of platforms and optical trans-

4-3
4
Redundant Switch Control

There are two ways to enable redundancy with the GX2-RX085BX4 for HFC/Fiber Deep
applications:

RF combining receiver outputs


4
RF switching on receiver outputs

Note Redundancy for RFoG applications is not possible as the switching


mechanism for the optical input signal continuously turns on and off due to
burst-mode operation.

RF Combining Receiver Outputs


For improved path and equipment redundancy, the GX2-RX085BX4 provides muting of
secondary outputs and inter-module communications to signal failures. This feature allows
the use of a simple RF power combiner/coupler to enable redundancy and eliminates the
need for an external RF switch. In this configuration, the user designates one module (all four
receiver circuits) as Primary (Master) and another module as Secondary (Slave). RF power
combiners/couplers combine each primary and secondary output pairs. Under normal
conditions, the RF outputs of the primary receiver are on and the RF outputs of the
secondary receiver are off. When the received optical power of a primary receiver drops
below a user selectable threshold, the RF output of that receiver turns off and signals the
corresponding secondary receiver to turn on. If the optical power in the primary receiver
rises above the threshold by 0.8 dB for the user selectable revert time, the primary receiver
turns on and the secondary receiver turns off.

RF Switching on Receiver Outputs


Another method to configure redundancy is to use the GX2-RX085BX4 in conjunction with a
GX2-RSW200B RF switch. The RF switch has two inputs, one from the primary GX2-RX085BX4
and the other from the secondary GX2-RX085BX4. Normally, the RF switch passes the
primary signal and switches to the redundant signal when problems are detected in the
primary receiver. Each receiver of the GX2-RX085BX4 communicates with the GX2-RSW200B
through a control signal multiplexed onto the RF signal line. A change in the DC impedance
of the output indicates a state of change to the RF switch. Normal RF performance is not
affected since the AC impedance maintains 75 Ohms.

When the received optical power of the primary receiver drops below a user selectable
threshold, the receiver signals the GX2-RSW200B to switch to the redundant path. If the
optical power rises above the threshold by 0.8 dB for the user selected revert time, the
GX2-RSW200B is signaled to switch back to the primary input. (You can also set the
GX2-RSW200B for non revert mode which requires a manual intervention to cause the
reversion). For further details on GX2-RSW200B modes and operation see the GX2-RSW200B
Installation and Operation Manual. You can set the threshold to any optical input level within
most of the receivers normal operating range. The upper input power range is slightly
restricted to keep threshold hysteresis from preventing recovery.

When using two GX2-RX085BX4 modules in redundant configuration, follow the procedure
listed below:

1. Connect the two GX2-RX085BX4 modules together using a straight Ethernet RJ45
cable. The RJ45 cable can be up to 100 feet long.

4-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


2. Connect the RF output of each receiver to the corresponding RF combiner or GX2
RSW switch.

3. Set the primary module configuration to Master.

4. Set the master unit switch mode to Alarm and Switch Mode.

5. Set the master units revert time, and optical threshold levels through the Switch 4
Mode Threshold setting.

6. Set the redundant module configuration to Slave.

7. Set the slave units switch mode to Alarm and Switch mode.

8. Set the slave units revert time, and optical threshold level through the Switch Mode
Threshold setting.

If you are using a redundant receiver, ensure that the slave (redundant) receiver has good
optical power. If the master (primary) receivers optical power falls below the set threshold,
it issues a minor alarm, indicates output 1 switched and turns off. It will turn on again and
display output 1 returned after the optical power is restored and the user selected revert
time is passed.

If the optical power in the redundant receiver (slave) falls below the switch mode threshold
limit, the module issues an alarm for that particular receiver.

When two GX2-RX085BX4 receivers are set in redundant configuration, revert time and the
optical threshold level of both master and slave receiver is very important if the optical
power falls below the Set threshold in both receivers. If the optical level in the primary
receiver falls below the set threshold, the primary receiver turns off and the corresponding
slave receiver turns on. If the primary receivers optical power recovers, it turns on after the
selected revert time.
Table 4.2 Redundancy functionality

Optical Input and RJ45 Conditions RF OUTPUT

Primary Redundant (Slave) RJ45 Cable Primary RF Out Redundant RF Out


(Master) Optical Input
Optical Input

Good Good Connected ON Off

Good Good Disconnected ON Off

Good Below Set Connected ON Off

Good Below Set Disconnected ON Off

Below set Good Connected Off ON

Below set Good Disconnected Off Off

Below set Below Set Connected Off Off

Below set Below Set Disconnected Off Off

580457-001 Rev C Operation 4-5


Table 4.2 Redundancy functionality (contd)

Optical Input and RJ45 Conditions RF OUTPUT

Primary Redundant (Slave) RJ45 Cable Primary RF Out Redundant RF Out


(Master) Optical Input
4 Optical Input

Recovers Good Connected Turns on Turns off

Recovers Good Disconnected Turns on Off

Recovers Below Set Connected Turns on Off

Recovers Below Set Disconnected Turns on Off

Good Recovers Connected ON Off

Good Recovers Disconnected ON Off

Below set Recovers Connected Off Turns on

Below set Recovers Disconnected Off Off

Good Good Reconnected ON Off

Good Below Set Reconnected ON Off

Below set Good Reconnected Off Turns on

Below set Below Set Reconnected Off Off

Embedded Section

The microprocessor section contains memory to hold two separate banks of operating
firmware: factory code and download code. Factory code is programmed into the module at
the factory and is read only. Download code can be changed or updated by downloading new
firmware as described below.

The microprocessor internal memory also stores module information and calibration data
that is programmed at the factory.

The microprocessor contains an analog to digital (A/D) converter that controls and monitors
module operation. The module communicates to the GX2-CM100B control module through
the GX2-HSG* backplane.

4-6 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Boot Operation
When the module is powered on or reset, the microprocessor boots up and begins
operating. The microprocessor determines which operating firmware bank, factory code or
download code, to use. It then verifies the integrity of the selected bank code by performing
a cyclic redundancy check (CRC). If the CRC indicates the firmware is error-free, the
microprocessor begins operation using that firmware code. 4
After the boot up completes successfully the front panel LED enters an initialization
sequence.

If the CRC indicates errors in the firmware, the microprocessor checks to ensure that the
other bank contains valid firmware. The microprocessor verifies the CRC of the code in the
other bank and, if error free, begins operating with that firmware.

If an error occurs during the boot up, the STATUS LED illuminates red and an alarm message
indicating which bank failed is sent to the NMS.

If both banks fail the CRC test, the microprocessor stops operating and the receiver STATUS
LED blinks red to indicate that the boot up failed. The module continues to pass signal
without microprocessor control.

Downloading New Firmware


The GX2-RX085BX4 can store up to two sets of firmware programs which you can download
through the NMS. When the download is complete, the GX2-RX085BX4 uses the new
firmware for each subsequent boot up. You also have the option of selecting and using any
stored set of firmware code at each boot up.

The NMS enables you to view the following information about the firmware programs stored
in the GX2-RX085BX4:

Firmware revision level

Firmware code CRC

Which set of firmware will run at the next boot up

You have the option of selecting a specific module or all modules of the target type for
download. After you select all of the options, you can initiate the download.

To download firmware, the NMS must be running and communicating with the GX2-CM100B.
The GX2-CM100B and the NMS perform the following tasks to download the new firmware:

The NMS reads the firmware download file you selected and verifies the program
code CRC. The software reads the target module type and firmware revision to be
downloaded from the file and displays this information for your verification.

The Network Management System transfers the download firmware and selected
options to the GX2-CM100B. The GX2-CM100B verifies that the firmware was
transferred correctly and that the selected options are valid. If the GX2-CM100B
detects any errors it responds with an error message to the NMS. From this point on,
the firmware download is handled exclusively by the GX2-CM100B.

580457-001 Rev C Operation 4-7


Following firmware verification, the GX2-CM100B begins the firmware download to
the target modules. It monitors the programming of new firmware and reports any
errors. It also sends a message informing the NMS that the firmware download was
successful.

The GX2-CM100B is now ready to reset the GX2-RX085BX4 to run the new firmware
4 program. You can determine whether the reboot is immediate or occurs at a later
time following the issuance of a reset command. This option enables you to choose
between immediate, delayed, or scheduled reboots.

The GX2-RX085BX4 continues to operate normally during a firmware download which is


transparent to you and the NMS.

Refer to the GX2-CM100B Control Module Installation and Operation Manual for additional
information regarding the downloading of firmware.

Quick-Swap

The Quick-Swap feature reduces down time by eliminating the need to manually reconfigure
replacement application modules of the same type in the same housing slot. Replacement
modules are recognized and updated with settings stored by the GX2-CM100B control
module. This feature is particularly useful in the event of module failure.

The following module-specific parameters are contained in the Quick-Swap message sent
from the GX2-CM100B to the GX2-RX085BX4:

Module Alias

Mode setting

Wavelength setting

Attenuation setting

Alarm mode

Alarm threshold (for all 4 receivers)

Module configuration

Revert time

Test point selection

The GX2-RX085BX4 reads the Quick-Swap message from the GX2-CM100B, automatically
resets, and re initializes itself to the same configuration as contained in the message. If the
Quick-Swap message intended for the GX2-RX085BX4 is sent to another type of module, the
command is rejected and the module information is not replaced.

Instructions for selecting and implementing the Quick-Swap mode are provided in the
GX2-CM100B Control Module Installation and Operation Manual.

4-8 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Status Reporting

The receiver module monitors selected parameters during operation and compares the
measurements to a table stored in memory. This table defines high and low limits, as well as,
STATUS LED indication if a fault occurs. When a measurement exceeds the alarm limit, the
appropriate status LED is illuminated and the fault is reported to the control module. The
4
control module sends an EMS event trap and displays an alarm message on the SDU when
the module is selected. See Appendix C for detailed information on status reporting.

Reset to Factory Default

Table 6 lists the parameter effected and the corresponding factory set default value.
Table 4.3 GX2-RX085BX4 factory-set default values

Parameter Default Value

Attenuator 10 dB

Mode Manual

Module configuration Master

Revert time 1 sec.

Test point select One

Optical power for RF switch threshold 18 dBm

RF switch mode (off, alarm only, alarm Off


and switch

Optical wavelength (1310, 1550) 1550 nm

Alias Quad Return RX

Reset to factory default Off

580457-001 Rev C Operation 4-9


4

4-10 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


C H A P T E R 5

TROUBLESHOOTING
This section provides troubleshooting procedures for the GX2-RX085BX4. You can use the
procedures to correct minor problems or better define the malfunction. If the error condition
cannot be corrected, contact the TAC at 1-888-944-HELP (1-888-944-4357) or dial direct
847-725-4011. Before you call, record the following information:

ARRIS Product Model (e.g. GX2-RX085BX4)

ARRIS Part Number (e.g. 542156-001-00)

Serial Number (e.g. F08xxxxxxxxx)

Alarm messages

Operation mode

Reported optical input power level

Actual optical input power level (measured with external optical power meter)

The GX2-RX085BX4 is a self-contained unit, therefore, when a problem is diagnosed within


the module, you must return the entire GX2-RX085BX4 for repair. Refer to Contacting ARRIS
at the beginning of this manual for further instructions.

Using Available Communication Options

Table 5.1 lists the troubleshooting checks available and identifies the reported alarm
condition displayed through the optional SDU, network management system, or local access
port.

To use Table 5.1, refer to the appropriate row and column in the table. Perform the necessary
checks and make any suggested adjustments to resolve the problem. If the problem persists,
note the value in the Reported Value column. This information is useful when seeking
additional help from the TAC.
Table 5.1 Troubleshooting using available communication options

Alarm Conditions Status LED Indication Reported Value Corrective Action

Optical Power 14 Red The optical input level to the


major high alarm receiver is too high. Make
sure that the optical input
level is within the
specification and reduce if
necessary.

580457-001 Rev C Troubleshooting 5-1


Table 5.1 Troubleshooting using available communication options (contd)

Alarm Conditions Status LED Indication Reported Value Corrective Action

Optical Power 14 Red The optical input level to the


major low alarm receiver is Low. Make sure
5 that the optical input level is
within the specification.

Output Switched Yellow The optical input level to the


Alarm 14 minor receiver is below set point.
alarm Make sure that the Switch
Mode Threshold set point is
right and optical input level is
within the specification.

Redundancy Cable Yellow Module is in Slave mode and


Missing minor the redundancy cable is bad
alarm or disconnected. Check the
RJ45 cable between master
and slave receivers.

Fan Current Red Potential problem with the


major low alarm fan or fan circuitry. If the
ambient temperature is
greater than +25C, verify that
the fan is functioning. Contact
the TAC.

Fan current Red Potential problem with the


major high alarm fan or fan circuitry. The failure
may be a locked rotor on the
fan. Ensure that the fans are
free from dirt or debris. If the
ambient temperature is
greater than +25C, verify that
the fan is functioning. Contact
the TAC.

12 V current Red Potential problem with the RF


major low alarm circuitry. Contact the TAC.

12 V current Yellow Potential problem with the RF


minor low alarm circuitry. Contact the TAC.

12 V current Red Potential problem with the RF


major high alarm circuitry. Contact the TAC.

12 V current Yellow Potential problem with the RF


minor high alarm circuitry. Contact the TAC.

5-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Table 5.1 Troubleshooting using available communication options (contd)

Alarm Conditions Status LED Indication Reported Value Corrective Action

Module Red The ambient operating


temperature temperature is too low. Using
major low alarm the SDU, network 5
management system, or local
access port, verify that the
on-board module
temperature is within
specifications. If not, see if the
ambient temperature outside
the GX2-RX085BX4 is too low.
If the alarm persists, contact
the TAC.

Module Yellow The ambient operating


temperature temperature is too low. Using
minor low alarm the SDU, network
management system, or local
access port, verify that the
on-board module
temperature is within
specifications. If not, see if the
ambient temperature outside
the GX2-RX085BX4 is too low.
If the alarm persists, contact
the TAC.

Module Red The ambient operating


temperature temperature is too high.
major high alarm Using the SDU, network
management system, or local
access port, verify that the on
board module temperature is
within specifications. If not,
see if the ambient
temperature outside the
GX2-RX085BX4 is too high. If
the alarm persists, contact
the TAC.

Module Yellow The ambient operating


temperature temperature is too high.
minor high alarm Using the SDU, network
management system, or local
access port, verify that the
on-board module
temperature is within
specifications. If not, see if the
ambient temperature outside
the GX2-RX085BX4 is too
high. If the alarm persists,
contact the TAC.

580457-001 Rev C Troubleshooting 5-3


Using Only the Status LED

Table 5.2 lists the troubleshooting checks you can perform using the STATUS LED only. It is
assumed that an SDU, network management system, or local access port are not available.
If these additional options are available, this table can be used in conjunction with Table 5.1.
5 To use 5.2, identify the symptom and then perform the checks in the order listed under that
symptom. For example:

If the front panel STATUS LED is yellow indicating a minor alarm, go to the yellow
column.

Find 1 and perform that check (Verify SC/APC connector . . .).

Continue performing all checks in the yellow column, in the order given, to help
identify the cause of the minor alarm and if possible, fix the problem.
Table 5.2 Troubleshooting using the status LED only

Symptom

Status LED Indication

Flashing Red Yello Not Poor RF Corrective Action


Red w Lit Response

1 Microprocessor boot up failure. Reseat


the GX2-RX085BX4 in the GX2-HSG* slot
or in a known good slot. If still flashing
red, return the GX2-RX085BX4 for repair.

1 Check the STATUS LEDs on other GX2


application modules in the GX2-HSG*. If
they are not lit, verify that power is
applied to the system.

1 Check the STATUS LEDs on other GX2


application modules in the GX2-HSG*. If
they are also red, a possible GX2
system-powering problem may exist.
Perform the following checks before
contacting the TAC.

1 Check the STATUS LEDs on other GX2


application modules in the GX2-HSG*. If
they are also yellow, a possible system
powering problem may exist. Perform
the following checks before contacting
the TAC.

2 The optical input level to the receiver is


too high or too low, below set point.
Make sure that the Switch Mode
Threshold set point is right and optical
input level is within the specification.

5-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


Table 5.2 Troubleshooting using the status LED only (contd)

Symptom

Status LED Indication


5
Flashing Red Yello Not Poor RF Corrective Action
Red w Lit Response

2 Module is in Slave mode and the optical


power to the module is bad.

3 Module is in Slave mode and the


redundancy cable is bad or disconnected.
Check the RJ45 cable between master
and slave receivers.

3 4 12 V Current is too low or too high.


Potential problem with the RF circuitry.
Contact the TAC.

4 5 Observe the ambient operating


temperature. If 40C or above, verify that
the fan on the front panel is running. This
may specifically indicate a problem
within the GX2-RX085BX4. Contact the
TAC.

5 6 2 Verify that the GX2-RX085BX4 is seated


correctly in the equipment shelf and the
thumbscrew is fully tightened.

6 7 3 Reseat the GX2-RX085BX4 by removing it


and reinstalling it in its designated
GX2-HSG* slot.

1 Verify that there is good input optical


power Verify that the interface connector
and optical bulkhead connector on the
GX2-RX085BX4 are clean. See Section 3,
Installation and Setup, for the cleaning
procedure. Ensure that you follow all
safety precautions when cleaning the
interface connector and optical
bulkhead.

2 Check for proper optical input-signal


level. Check for a proper signal from
transmitter. Check for a proper RF signal
at TP. Check RF connectors and cables.

4 Relocate the GX2-RX085BX4 to a known


good GX2-HSG* slot.

7 8 5 3 Contact the TAC for additional support.

580457-001 Rev C Troubleshooting 5-5


5

5-6 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X A

SAFETY AND COMPLIANCE


Caution

These servicing instructions are for use by qualified personnel only. To reduce the risk of
electrical shock, do not perform any servicing other than that contained in the Installation
and Troubleshooting Instructions unless you are qualified to do so. Refer all servicing to
qualified service personnel.

Special Symbols That Might Appear on the Equipment

This is a class I product that contains a class IIIb laser and is intended for
DANGER
Invisible Laser Radiation
operation in a closed environment with fiber attached. Do not look into the
Avoid Direct Exposure to Beam
Output Power: +11 dBm Maximum
Wavelength: 1550 nm
optical connector of the transmitter with power applied. Laser output is
invisible, and eye damage can result. Do not defeat safety features that
This Product complies with 21 CFR 1040.10.
FDA-Class I
FDA-Class IIIB Laser inside product
Refer to Users Manual for Regulatory Compliance

prevent looking into the optical connector.

This product contains a class IIIb laser and is intended for operation in a
closed environment with fiber attached. Do not look into the optical
connector of the transmitter with power applied. Laser output is invisible, and
eye damage can result. Do not defeat safety features that prevent looking
into optical connector.

This symbol indicates that dangerous voltage levels are present within the
equipment. These voltages are not insulated and may be of sufficient
strength to cause serious bodily injury when touched. The symbol may also
appear on schematics.

The exclamation point, within an equilateral triangle, is intended to alert the


user to the presence of important installation, servicing, and operating
instructions in the documents accompanying the equipment.

For continued protection against fire, replace all fuses only with fuses having
the same electrical ratings marked at the location of the fuse.

580457-001 Rev C Safety and Compliance A-1


Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of


the product with residential or commercial waste.

Recycling your ARRIS Equipment


A
Please do not dispose of this product with your residential or
commercial waste. Some countries or regions, such as the
European Union, have set up systems to collect and recycle
electrical and electronic waste items. Contact your local authorities
for information about practices established for your region.

International Declaration of Conformity

We

ARRIS
3871 Lakefield Drive
Suwanee, GA 30024, U.S.A.

declare under our sole responsibility that the

OMNISTAR Model GX2-RX085BX4

to which this declaration relates is in conformity with one or more of the following standards:

EMC Standards

EN55022 EN50083-2

Safety Standards

EN60950-1 EN60728-11

following the provisions of the Directive(s) of the Council of the European Union:

EMC Directive Low Voltage Directive RoHS Directive WEEE Directive


2004/108/EC 2006/95/EC 2011/65/EU 2012/19/EC

A-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X B

SPECIFICATIONS
Specifications for the GX2-RX085BX4 are valid over the given bandwidth and operating
temperature range listed in this section. The current ARRIS Product Catalog, at
http://www.arrisi.com/products/index.asp , may contain additional information not listed below.

RF Characteristics

Rf bandwidth 5 MHz to 85 MHz

RF output level +45 dBmV @ 28 dBm optical input level @ 20% OMI, min.
attenuation

Gain control range 30 dB

Maximum gain 82 dB (@ min. attenuation)

Nominal gain 67 dB (attenuator at mid setting)

Attenuation increments 0.5 dB

Channel loading 35 MHz of data

RF output test point user 20 dB 0.5 (relative to RF output port)


selectable

RF output return loss 18 dB minimum @ nominal gain

RF flatness 1.2 dB p-p @ nominal gain (5 to 85 MHz); 1.2 dB p-p @ nominal gain
(5 to 200 MHz)

RF output impedance 75 Ohms

OFF mode attenuation >50 dB

RF connector types RF outputs: F-type using supplied G- to F- back-plane adapter;


Test point: F-type

580457-001 Rev C Specifications B-1


Optical Characteristics

Optical input power range 30 dBm to -11 dBm

Optical wavelength 1260 nm 1620 nm

B Optical connector types SC/APC or E2000

Eye protection Optical safety shutter

Power

Power consumption 13 W maximum

General

Dimensions 1W x 5.9H x 15D (2.5 cm x 15 cm x 38 cm)

Weight 2.0 lbs. (1 kgs)

Mounting GX2-HSG* equipment shelf

Operating temp. range 20 C to 60 C (4 F to 140 F)

Storage temp. range 40 C to 85 C (40 F to 185 F)

Visual interface Tri-colored module status LED

Data/Control interface Serial Peripheral Interface (SPI) to control module

Models

GX2-RX085BX4 Return-path receiver, Quad, 585 MHz, SC/APC connector

GX2-RX085BX4/E Return-path receiver, Quad, 585 MHz, E/2000 connector

B-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X C

USING THE SHELF DISPLAY


This appendix provides the following information for using the optional GX2-SDU100B with
display:

Navigating through the display

The menu structure

Display Navigation

Table C.1 identifies the procedure for navigating through the GX2-RX085BX4 menus using the
optional SDU with display.
Table C.1 Using the GX2-RX085BX4 menus

To Use

Scroll to the GX2-RX085BX4 menu Press the up or down arrows to scroll to the slot menu
``here the GX2-RX085BX4 is located. The LED on the
module flashes when its menu is shown on the SDU.

Enter the GX2-RX085BX4 menu Press the right arrow.

Scroll through the LEVEL 1 menus Press the up or down arrows to scroll to the SETUP MENU,
STATUS MENU, or MODULE INFO menu.

Enter a LEVEL 2 menu from a LEVEL 1 Press the right arrow. Then press the up and down arrows
menu to scroll through the level two menu.

Change a parameter value Press the right arrow to enter edit mode.
Use the up and down arrows to change the value.
Press ENTER to save the new value or press the left
arrow to exit edit mode without changing the value.
If you press no key for 10 to 15 seconds, you exit edit
mode with the value unchanged.

Go up from LEVEL TWO to LEVEL ONE Press the left arrow.

580457-001 Rev C Using the Shelf Display C-1


Menu Structure

The following subsections provide the menu structure:

Menu items shown with a > have user selectable values or are text fields that can be edited
by the user.
C
Menu items shown with a : only provide information or status to the user and cannot be
changed.

If the GX2-CM100B is in the same chassis as the GX2-RX085BX4, is in read only mode, and
you make an attempt to edit a parameter, the following error message appears: INVALID,
READ ONLY MODE ACTIVE.

The following subsections provide the menu structure. Factory defaults are shown in bold.

SETUP Menu
The following menu tree shows the SETUP Menu for the GX2-RX085BX4 receiver. The default
values are shown in bold.

C-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


STATUS Menu
The following menu tree shows the STATUS Menu for the GX2-RX085BX4 receiver (dBm).

INFO Menu
The following menu tree shows the INFO Menu for the GX2-RX085BX4 receiver.

580457-001 Rev C Using the Shelf Display C-3


C

C-4 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X D

STATUS REPORTING
This appendix provides a list of the GX2-RX085BX4 events monitored by the Element
Management System.

Table D-1 identifies all of the EMS event messages, display messages on the SDU, associated
Status LED color, and describes the event.
Table D.1 GX2-RX085BX4 status reporting/event/alarm messages

EMS Event Message SDU Display Message Status LED Event

Optical Power Optical Power Alarm Red Optical power is either above
Major Alarm 3 dB or below 19 dB

Module Module Temperature Alarm Red Internal module temperature


Temperature Major is less than 25C or greater
Alarm than 75C

Module Module Temperature Alarm Yellow Internal module temperature


Temperature Minor is less than 30 C or greater
Alarm than 70 C

Fan Current Major Fan Current Alarm Red +5V fan current exceeds the
Alarm nominal operating point by
40 mA or goes below 50 mA

12V Current Major 12V Current Alarm Red +12V supply current is greater
Alarm than 950 mA or less than 5
mA

12V Current Minor 12V Current Alarm Yellow +12V supply current is greater
Alarm than 900 mA or less than 10
mA

Bank 1 Boot Major Boot Alarm Red Fails to boot using bank 0

Bank 0 Boot Major Boot Alarm Red Fails to boot using bank 1

Flash Error Major Flash Alarm Red Fails to erase or program


Alarm alternate flash bank

Calibration CRC Calibration CRC Alarm Red Fails to calculate the


Major Alarm calibration data CRC

Factory Data CRC Factory Data CRC alarm Yellow Fails to verify stored factory
Minor Alarm data (i.e. serial number)

580457-001 Rev C Status Reporting D-1


Table D.1 GX2-RX085BX4 status reporting/event/alarm messages (contd)

EMS Event Message SDU Display Message Status LED Event

Alarm Data CRC Alarm Data CRC Alarm Red Fails to verify stored alarm
Major Alarm limits. Alarm reporting is
D stopped

Redundancy Cable Redundancy Cable Missing Yellow Missing or disconnected


Alarm redundancy cable between
master and slave module

Slave Mode Alarm Invalid, module in Slave Mode N/A In slave mode, invalid to
change one of the modules
mode status

Side Status Alarm Invalid, this side is off N/A In AGC mode, invalid to
change one of the modules
attenuation status

Output Switch Output Switched Alarm Yellow Redundant configuration, in


Alarm alarm and switched mode,
switched to master or slave
receiver due to bad input
optical power in the other
side

Reset to Factory Reset to Factory Default N/A User selected to reset


Default parameters to factory
defaults

D-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X E

ABBREVIATIONS AND ACRONYMS


The abbreviations and acronyms list contains the full spelling of the short forms used in this manual.

A/D analog-to-digital

AGC automatic gain control

APC angled physical contact

c/n carrier-to-noise

CATV Community Antenna Television

CRC cyclic redundancy check

CW continuous wave

D/A digital-to-analog

dB decibels

dBm decibels per milliwatt

dBc decibels, carrier level

dBmV decibels per millivolt

DFB distributed-feedback laser

ESD electrostatic discharge

FCC Federal Communications Commission

HFC hybrid fiber coax

LED light-emitting diode

MGC manual gain control

MHz Megahertz

mW milliwatts

NTSC National Television Systems Committee

NMS Network management system

NVM non-volatile memory

OMI optical modulation index

580457-001 Rev C Abbreviations and Acronyms E-1


PIN positive intrinsic-negative

RF radio frequency

RFoG RF over glass

RSA Return for Service Authorization


E
SDU shelf door unit

SPI serial peripheral interface

TAC Technical Assistance Center

E-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


A P P E N D I X F

WARRANTY
ARRIS warrants from the date of shipment to customer that Product bearing the ARRIS or C-COR name
will substantially conform to ARRIS or C-COR specification in effect as of the date of shipment and will
be free from substantial defects in material and workmanship under normal use (within published
specifications), given proper installation and maintenance, for the specified warranty period for the
Product. ARRIS further warrants to Customer that all Services performed by ARRIS for customer will be
provided in a workmanlike manner. Warranty of ARRIS Standard Software is set forth in the software
license.
Customer must promptly notify ARRIS of any claimed defect in the Product and/or Services. ARRIS or its
agent may inspect the Product or workmanship on Customer's premises. Product returned to ARRIS
under warranty must be shipped prepaid by Customer.
EXCEPT AS AGREED TO IN A SEPARATE WRITING BETWEEN THE PARTIES, THESE WARRANTIES ARE IN LIEU
OF ALL OTHER WARRANTIES WITH RESPECT TO THE GOODS DELIVERED TO YOU HEREUNDER, WHETHER
STATUTORY, BY OPERATION OF LAW, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
TITLE AND ANY WARRANTIES ARISING OUT OF USAGE OR TRADE. CONSEQUENTIAL DAMAGES ARE
EXPRESSLY EXCLUDED. THIS WARRANTY IS APPLICABLE SOLELY TO YOU AND NOT TO ANY SUCCESSOR IN
INTEREST OR ANY OTHER THIRD PARTY. NO WAIVER, ALTERATION, OR MODIFICATION OF THIS
WARRANTY SHALL BE BINDING AGAINST ARRIS UNLESS IN WRITING AS A SEPARATE AMENDMENT
HERETO AND SIGNED BY AN ARRIS AUTHORIZED EXECUTIVE. IF A PRODUCT IS NOT LISTED IN THE BELOW
TABLE, THEN ARRIS DISCLAIMS ALL WARRANTIES OF ALL TYPES.
Other than as expressly stated, the ARRIS warranty shall not cover components subject to normal wear
and tear, such as fuses, batteries except as otherwise provided herein, and lamps.
The warranty period for ARRIS' primary products is as noted in the following table.

Product Categories Warranty Period from Shipment


Date

Category D Products Pass Through from OEM

All ARRIS Third Party OEM Products, including FTTMax Optical


Network Units (ONUs).

Category F Products Five (5) years (United States and


Canada)
All ARRIS CHP Max5000 Converged Headend Platform

Three (3) years outside the United
hardware products such as the CHP chassis, CHP and FTTMax
States
application modules, power supplies and platform hardware
components, all CHP and FTTMax stand alone rack mount
products, optical passives, and power meters.

580457-001 Rev C Warranty F-1


Product Categories Warranty Period from Shipment
Date

Category G Products Five (5) years (United States and


Canada)
All ARRIS Opti Max nodes, Flex Max amplifiers and Trans

Three (3) years outside the United
F Max Hardened Field Hub and Outdoor Optical Amplification
States
hardware products, and hardware components, and field
optical passives.

F-2 GX2-RX085BX4 High Density Return Path Receiver 580457-001 Rev C


WARRANTY LIMITATIONS

ARRIS shall be relieved of all obligations and liability under the Warranty provisions set forth herein, if:

a. The Hardware or Standard Software is operated with, or the error or defect is due to, any accessory,
equipment, Firmware or part not approved or sold by ARRIS; or

b. The Product is operated with a battery pack not sold or approved by ARRIS; or
F
c. The Hardware or Standard Software was not installed, operated and maintained in accordance with
ARRIS' instructions and Documentation; or

d. The Hardware or Standard Software has been repaired, altered or modified by someone other than
ARRIS; or

e. You do not notify ARRIS in writing of the error or defect within the applicable Warranty Period with
sufficient information for ARRIS to identify and reproduce such error or defect, or fail to return the
defective Hardware or Firmware according to the terms of this Agreement; or

f. ARRIS demonstrates that the alleged error or defect in the Standard Software or Hardware does not
exist or was caused by Your or any third party's misuse, neglect, improper installation or testing, or
any other cause beyond the range of the intended use, or by accident, fire, lightening, terrorism or
other hazard or act of God.

ARRIS does not warrant physical damage to the surface of the products, including cracks or scratches on
the casing or damage caused by unauthorized attempts to open, repair or modify the products, or any
other cause beyond the range of the intended use

PRODUCT AND SERVICES WARRANTY LIMITATIONS

ARRIS' entire liability and Customer's exclusive remedy whether in contract, tort or otherwise, for any
claim related to or arising out of breach of the warranty covering Product or Services shall be correction
of defects by repair, replacement, re-performance of service or credit, at ARRIS' discretion. Refurbished
Product may be used to repair or replace the Product. Customer shall have no claim to Product which
was replaced or the components therein which were replaced. ARRIS has no liability with respect to
claims relating to or arising from the use of equipment not bearing the ARRIS or C-COR name.

ARRIS does not warrant that the operation of the Product will be uninterrupted or error-free. Similarly,
ARRIS does not warrant that the functions of the Product will meet Customer's requirements or that the
Product will operate in combination with other products selected by Customer for its use.

ARRIS assumes no liability with respect to (a) defects caused by modification, repair, installation,
operation or maintenance except as described in ARRIS' documentation; or, (b) negligent or other
improper use of the Product.

All equipment and software not bearing the ARRIS or C-COR name, is supplied "AS IS" and Customer will
look solely to the warranties and remedies, if any, provided by the equipment manufacturer or vendor
thereof. In addition, ARRIS assumes no liability for equipment or services furnished by Customer nor
does this warranty cover any copy of or update to any user manual for the Product.

No agent, distributor, or representative is authorized to make any warranties on behalf of ARRIS or to


assume for ARRIS any other liability in connection with any Product or Services.

WITH RESPECT TO ALL PURCHASES OF PRODUCT AND/OR SERVICES FROM ARRIS BY CUSTOMER, THE
ABOVE WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ALL OTHER
OBLIGATIONS OF ARRIS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY ARRIS.

To view ARRIS Corporate Terms and Conditions of Sale in its entirety, go to


http://www.arrisi.com/_docs/tc.pdf.

580457-001 Rev C Warranty F-3


.
.
GX2-RX085BX4 High Density Return Path Receiver

Corporate Headquarters
ARRIS Suwanee Georgia 30024 USA
T: 1-678-473-2000 F: 1-678-473-8470
www.arrisi.com

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