Project Management PMBOK

APPLY PMBOK TO
ERP IMPLEMENTATION GLOSAPs Way!

1
 Table of Content

Managing Project & Effective PM

Project Management Body Of Knowledge
PM Knowledge Areas & Process Groups
Knowledge Areas -Things
Software Development Process

2
 II.1. PM Knowledge Areas & Process Groups
PM Process Initiating Process Planning Process Group Executing Process Monitoring & Controlling Closing
Groups / Group Group Process Group Process
KnowledgeArea Group
Processes
Project Develop Project Charter Develop Project Management Plan Direct and Manage Project Monitor and Control Project Work Close Project
Management Develop Prelim Project Execution Integrated Change Control
Integration Scope Statement

Project Scope Scope Planning Scope Verification

Management Scope Definition Scope Control
Create WBS

Project Time Activity Definition & Sequencing Schedule Control

Management Resource Estimating
Duration Estimating
Schedule Development

Project Cost Cost Estimating Cost Control

Management Cost Budgeting

Project Quality Quality Planning Perform Quality Assurance Perform Quality Control
Management
Project HR Human Resources Planning Acquire Project Team Manage Project Team
Management Develop Project Team

Project Communications Planning Information Distribution Performance Reporting

Communications Manage Stakeholders
Management
Project Risk Risk Management Planning Risk Monitoring and Control
Management Risk Identification
Qualitative / Quantitative Risk
Analysis
Risk Response Planning

Project Plan Purchases and Acquisitions Request Seller Responses Contract Administration Contract
Procurement Plan Contracting Select Sellers Closure
Management

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II.1. PMBOK Processes

10/8/12 www.smartbiz.vn 4
 II.2. Knowledge Areas -Things
An area of project management defined by its
knowledge requirements and described in terms of its
associated process, practices, inputs, outputs, tools and
techniques
Identified knowledge areas (the things)
Integration: to accomplish project objectives
Scope: deadlines & controls what is/isn't included in project
Time: required for the timely completion of a project
Cost: planning, estimating, budgeting & controlling costs
Quality: quality policies, objectives & responsibilities
Human Resource: organize and manage the project team
Communications: ensure project info is timely & appropriately
Risk: increase/decrease probability-impact of positive/negative
Procurement: purchase/acquire products, services or results
5
Timeline for ASAP Implementation
Methodology

Project
Preparation Final
Preparation
Go Live &
Business Realization Support
Blueprint

Realization
Realization Final
Review
Review
Blueprint
Blueprint Preparation Go
Go Live
Live &
&
Project
Project
Review
Review Review
Review Support
Support
Preparation
Review
Review
Review

PM Reviews an integral part of project quality management:

PM Methodology Roadmap: Planning Phase Management Plan Development
Develop Project Quality Management Plan.
Roadmap: General Project Management deliverable group under Phase Sign Off.

6
 PM Review Delivery Roadmap

Remote On-Site Remote

Prep
Prepare
Prepare
Prepare a On
Onsite
On On
site ssite
visit
visit
ite On
Onsite
On On
site ssite
visit
ite
visit Review
R
R eveview
Review i CCloslosinging
Closing
Closing
Interviews
Interview
re
Interviews v1st
visisitit1st
1st day
day1st vvisisitit2n
2nd
2nd 2ndd
day
day Analysis
ew
Analysis
InInterviews
s t dadayy ddayay A
Ana nalylysi
erviews
Prepare Interviews
Study Documents Kick Off
Off Functional Teams siss
Review Report
Discuss
Discuss final
version of
final
report
Prepare Interviews Review Report version
versionof
ofreport
report
Prepare Questionnaire
Study Documents Kick Off Functional Teams
Prepare Interviews
Prepare Questionnaire
Study Documents Executive
Review Report
Project
Project Executive
Prepare Questionnaire
Management Technical Summary
Management
Project Technical Teams
Teams Summary Customer
Customer Survey
Customer Survey
Information Sheet Team Presentation
Presentation
Team
Management Technical Teams Executive
Information Sheet Team Summary
Information Sheet Presentation
End-User Training
End-User Training
Interview Agenda Functional Team Customer
Team & Documentation Customer Sign
Sign Off
Off
Interview Agenda & Documentation
End-User Training
Functional Team
Interview Agenda & Documentation
Project Documents
Project Documents Change De Briefing Lessons Learned
Change De Briefing Lessons Learned
Project Documents Management
Change Presentation and Archiving
Management Presentation
De Briefing and Archiving
Management Presentation

For Greenfield It is 2 Days

7
Phase-1 Project Preparation

10
Phase- 2 Business Blueprint

9
Phase-3 Realization

10
Project Plan Outline for Realization

11
Phase-4 Final Preparation

12
Phase-5 Go Live & Support

13
 ASAP WBS Template

WBS Template
(ASAP Implementation)

1 5
2 3 4
Project Go Live and
Blueprint Realization Final Preparation
Preparation Support

Project Project Project Project Project

Management Management Management Management Management

Standard Project Organization Organization Organization Organization Organization

Change Mgmt Change Mgmt Change Mgmt Change Mgmt Change Mgmt
Deliverables

Training Training Training Training

Technical Solution Technical Solution Technical Solution Technical Solution Technical Solution Technical Solution
Management Management Management Management Management
Deliverables

Business Process Business Process Business Process

Requirements, Requirements, Requirements,
Design, Design, Design,
Configuration and Configuration and Configuration and
Testing Testing Testing
Lifecycle Data
Customers Solution Management
Deliverables Lifecycle Data
Management
Lifecycle Data Lifecycle Data
Management Management Integrated Solution Integrated Solution
Integrated Solution Readiness Readiness
Readiness

Safeguarding Services Services Services Services Services

Services

SAP Delivery
SAP Delivery SAP Delivery SAP Delivery SAP Delivery SAP Delivery
Management Management Management Management Management Management
Deliverables (internal)

14
 ASAP WBS Template: Project Preparation

1
Project
Preparation

Org.Change TechnicalSolution LifecycleData Safeguarding SAPDelivery

Project Training Business Process
Management Management Management Services Management
Management Requirements, Design,
Configuration andTesting

1.5.1 1.8.1.1 1.7.1.1 1.4.1 1.6.1 1.1.5.3

1.1.1 BusinessScenario
ChangeCharter Project TeamTrain. SolutionLandscape Inventory of Legacy PM Review
PhaseStartup
Plan DeploymentPlan and Process Systems Service Report
Inventory

1.5.2 1.7.1.2
1.1.2 Initial Stakeholder 1.8.1.2 1.6.2
SystemLandscape
ProjectInitiation TrainedProject Strategy For Legacy
Mapping and Document
Team (Level1) DataConversion
BusinessReadiness
Assessment
1.1.3 1.7.1.3
ProjectManagement 1.8.2 InitialHardware
PlanStart-Up 1.5.3.1 Preliminary End- SizingProposal
Sponsorship User Training and
Strategy Documentation
1.1.4 Strategy 1.7.1.6
Exec./Mon./Cont. 1.5.3.2 Project Support
Results OCM Organization Tools andSystems
and ChangeAgent
Network
1.7.1.7
1.1.5
ProjectTeam
PhaseSign-Off
SystemAuthorization
1.5.4.1 Standards
CommunicationPlan

1.7.1.8
1.5.4.2
High-Level
InitialAnnouncement
IntegrationStrategy

1.5.5.1
Organizational 1.7.1.9
AlignmentStrategy Messaging
LandscapeStrategy

1.5.5.2 1.7.1.10
SocialContract TransportStrategy

1.5.6 Product specific deliverables

ProjectTeam (EP, MDM andXI)
Change
Management

15
 Project Preparation PM Work Stream

Project
Management

1.1.3 1.1.4
1.1.1 1.1.2 1.1.5
ProjectManagement Exec./Mon./Cont.
PhaseStartup ProjectInitiation PhaseSign-Off
PlanStart-Up Results

1.1.1.1 1.2.1 1.1.3.1 1.3.1 1.1.4.2

Phase Resources Project Strategic Project Implementation 1.1.5.1
Requests for
Allocation Framework Management Plan Project Standards Closed Contracts
Change

1.1.1.2 1.1.3.2 1.1.5.2

1.1.2.1 1.1.4.3
Detailed Phase Monitoring/ 1.3.1.1 1.3.1.7 Lessons Learned
Business Case SAP Solution Manager Software System ChangeLog
Schedule Controlling Plans Log
Usage Guidelines Configuration Standards

1.1.1.3 1.1.3.3 1.1.5.3

1.1.2.2 1.3.1.2 1.3.1.8 1.1.4.4
PhaseKickoff Prelim. WBS and Phase Completion
Project Charter Project Documentation Enhancement and Issue Log
Meeting WBS Dictionary Check(internal)
Standards Modification Standards

1.1.1.4 1.3.1.3
1.1.2.3 1.1.3.4 1.3.1.9 1.1.4.5 1.1.5.4
Handoff Checklist Issue and Escalation
Scope Statement Project Schedule Support Package and Risk Register PhaseSign-Off
from Pre-project Management Procedure Upgrade Standards Document
activities

1.3.1.4 1.3.1.10 1.1.4.6

1.1.2.4 1.1.3.5
Initial Development Change Request and Deliverable
Schedule for Project Budget Transport Management
Management Standards Acceptance
Project Planning Standards(CTS)
Documents
1.1.3.6 1.3.1.5 1.3.1.11
Project Team 1.1.4.7
SAP Services Testing and User-Acceptance
Organizational Deployment Plan Standards
Team Member
Chart, Project Evaluations/
Team Roles and Appraisals
Responsibilities 1.3.1.6 1.3.1.12
Additional Project Tools Preliminary Post-
implementation Service and 1.1.4.8
1.1.3.7 Support Standards Communications
Project Team On- Matrix (updated)
Boarding Package
1.3.1.13
Integration Conventions 1.1.4.9
1.1.3.8 Status Reports
1.3.2
Project Contract
Standards Meeting
Inventory

1.1.4.10
Contractual
Changes

16
 WBS Template: Business Blueprint

2
Blueprint

Business Process
Project Organization TechnicalSolution Requirements, Desig n, LifecycleData Safeguarding SAPDelivery
Training Co
Management Change Mgmt Management nfiguration andTest ing Management Services Management

2.2.1 2.3.1.1 2.8.1 2.4.2 2.4.1 2.7.1 2.11

2.1.1
Org. Change TrainedProject Authorization General Settings & BusinessOrg Lifecycle Data SAP Feasibility
PhaseStartup
ManagementPlan Team (Level2) Requirements andDesign MasterData Structure ManagementStrategy Check

2.1.2 2.2.2 2.3.1.2 2.8.2 2.4.3.1 2.7.2 2.1.4.3

2.4.3.2
Exec./Mon./Cont. Sponsorship UpdatedProject SystemAuthentication BusinessScenario DataCleansing PM Review
BusinessScenario
Results. Engagement Team Training Concept Workshop Procedures ServiceReport
Overview
Plan Schedules
2.1.3 2.2.3.1 2.10.1 2.7.3
Project Management Key Messages for 2.3.2 Technical and Integration 2.6.1.1 Conversion
2.6.1.2.1 Development
PlanCompletion Blueprinting and End-UserTraining Design BusinessProcess 2.6.1.2
Scenario Requirements
Programoutlook and Workshop Scenario1
Requirements
Documentation Schedules
Strategy 2.10.2
2.1.4 2.7.2
2.2.3.2 Development
PhaseSign-Off 2.6.2 Conversion
Tactical Environment
Communication Integration Requirements
Plan Scenario
2.10.3 Specification 2.6.1.2.1 2.6.1.2.2
SystemAdministration Process #1 Process #2-n
2.2.4 Procedures
Organizational
Alignment
2.10.4
2.6.1.2.1.1
2.2.5 SupportProcedures 2.6.1.2.1.2 2.6.1.2.1.3
BusinessProcess
ProjectTeam BusinessProcess Development
2.6.1.3 Requirements
Change Mgmt Models Requirements
Scenario2-n Documents
2.10.5 2.6.7.2
ProjectIMG BaselineScope

2.6.7.1
BusinessBlueprint

2.4.4 2.6.5 2.6.6 2.6.7.2 2.6.8.1 2.9

2.6.4
BIStrategy PortalContent PortalFramework Detailed Knowledge TransferWorkshop Development Standards and
BIRequirements
definition Requirements Requirements TransactionalScope for Global DeliveryTeam Approved DevelopmentWork

Product specific deliverables (BI, EP, MDM and XI)

17
 Business Blueprint PM Work Stream

ProjectManagement

2.1.2 2.1.3 2.1.4

2.1.1
Exec./Mon./Cont. ProjectManagement Phase Closure &
Phase Startup
Results Plan Completion Signoff

2.1.1.1 2.1.2.2 2.1.3.1

2.1.2.10 2.1.4.1
Phase Resources Requests for Project Management
Status Reports Closed Contracts
Allocation Change Plan (Updated)

2.1.1.2 2.1.3.11 2.1.4.2

2.1.2.3
Detailed Phase Contractual 2.1.3.2 Lessons Learned Log
Change Log
Schedule Changes Monitoring/Controlling and Project Debrief
Plans (Updated)

2.1.1.3 2.1.4.3
2.1.2.4
Phase Kickoff Phase Completion
Issue Log
Meeting 2.1.3.3 Check (internal)
Project Schedule
(Updated)
2.1.4.5
2.1.2.5
Phase Sign-Off
Risk Register
Document
2.1.3.4
Project Budget
2.1.2.6 (Updated)
Deliverable
Acceptance Docs
2.1.3.5
Business Case
2.1.2.7
(Updated)
Team Member
Evaluations/
Appraisals

2.12.8
Communications
Matrix (updated)

2.1.2.9
Quarterly
Operations
Reviews

20
 Business Blueprint Business Process
Requirements, Work Stream

Business Process Requirements, Design, Configuration

andTesting

2.9
2.4.3.1 2.6.1.1 2.6.8.1
2.4.1 2.4.2 2.4.3.2 Development
Business Scenario Business Process 2.6.7.1 Knowledge Transfer
Business Org General Settings & Business Scenario Standards and
Workshop Workshop Business Blueprint Workshop for Global
Structure Master Data Overview Approved
Schedules Schedules Delivery Team
Development Work

2.9.1
2.6.1.2 Conceptual Design
Scenario 1 of Developments

2.6.1.2.1
Scenario Requirements
2.9.2
Development
Guideline

2.6.1.2.1 2.6.1.2.2
Process #1 Process #2-n 2.9.3.1
Work Estimates

2.9.3.2
2.6.1.2.1.1 2.6.1.2.1.2 List of Approved
Business Process 2.6.1.2.1.3
Business Process Development Development
2.6.2 Requirements Models Objects
2.6.5 2.4.4 Requirements
Integration Documents
Portal Content BI Strategy
Scenario
Requirements definition
Specification

2.6.1.2.1.3.5
2.6.6 2.6.1.2.1.3.1 2.6.1.2.1.3.2 2.6.1.2.1.3.3 2.6.1.2.1.3.4
2.6.4 Miscellaneous
Portal Framework Forms Reporting Interface Workflow
BI Requirements Development
Requirements Requirements Requirements Requirements Requirements
Requirements

Product specific deliverables (BI, EP and XI)

19
 Customer WBS Template: Blueprint Example (1)

Business Process Requirements,

Design, Configuration and Testing

2.6.1.2
2.6.1.2.1
Logistics and
Scenario Requirements
Warehouse

2.6.1.2.1 2.6.1.2.2 2.6.1.2.4

2.6.1.2.3
Inventory Warehouse GTS (Custom
Physical Inventory
Management Management Documentation)

2.6.1.2.1
2.6.1.2
Scenario
Quote to cash
Requirements

2.6.1.2.2 2.6.1.2.4
2.6.1.2.1 2.6.1.2.3 2.6.1.2.4
Order Shipping
Quotations EDI Invoicing
Management (outbound)

This structure will be further de-composed to detail the deliverables for each
business process. See the next two examples for details.

20
 Customer WBS Template: Blueprint
Example (2)

Business Process Requirements,

Design, Configuration and Testing

2.6.1.2 2.6.1.2.1
Plan to produce Scenario Requirements

2.6.1.2.1 2.6.1.2.2 2.6.1.2.3 2.6.1.2.4 2.6.1.2.4

Product Data Production & Production Exec & Quality Maintenance
Management Procurement Plan Control Management Management

2.6.1.2.1.1 2.6.1.2.1.2 2.6.1.2.1.3

Business Process Business Process Development
Requirements
Models Requirements
Documents

2.6.1.2.1.3.5
2.6.1.2.1.3.1 2.6.1.2.1.3.2 2.6.1.2.1.3.3 2.6.1.2.1.3.4
Miscellaneous
Forms Reporting Interface Workflow
Development
Requirements Requirements Requirements Requirements
Requirements

21
 Customer WBS Template: Blueprint
Example (3)

Business Process Requirements,

Design, Configuration and Testing

2.6.1.2
2.6.1.2.1
Logistics and
Scenario Requirements
Warehouse

2.6.1.2.1 2.6.1.2.2 2.6.1.2.4

2.6.1.2.3
Inventory Warehouse GTS (Custom
Physical Inventory
Management Management Documentation)

2.6.1.2.1.1 2.6.1.2.1.2 2.6.1.2.1.3

Business Process Business Process Development
Requirements
Models Requirements
Documents

2.6.1.2.1.3.5
2.6.1.2.1.3.1 2.6.1.2.1.3.2 2.6.1.2.1.3.3 2.6.1.2.1.3.4
Miscellaneous
Forms Reporting Interface Workflow
Development
Requirements Requirements Requirements Requirements
Requirements

22
 WBS Template: Realization Work Stream

3
Realization

Project Organization Technical Solution BusinessProcess Lifecycle Data Integrated Solution Safeguarding SAPDelivery
Training Requirements, Desig n,Co
Management ChangeMgmt Management Management Readiness Services Management
nfiguration andTest ing

3.2.1 3.3.1.1 3.8.1 3.16.1

3.1.1 Updated RefinedProject 3.10.1.1
Quality Assurance Production 3.5 3.9.1.2 3.1.4.3
PhaseStartup Organizational Team Training Baseline Conversion Preliminary PM Review
Environment Infrastructure Ready 3.16.1.1
Change Schedule Configuration Technical CutoverPlan ServiceReport
Data Center Ready
ManagementPlan Specifications
forProduction
3.1.2 3.9.1.1
3.3.1.2 3.17.4 3.9.2
Exec./Mon./Cont. Preliminary Production 3.12 3.10.1.2 3.15
3.2.2 Trained Project System TestPlans Technical SAP Technical
Results SupportPlan Final Configuration Data
Sponsorship Team (Level 3) 3.16.1.2 Dependencies, Operations and Integration Check
Engagement Updated IT ConversionTime, Handover Strategy
3.1.3 3.11.1 Infrastructure Doc. and Sequence
ProjectManagement 3.3.2 System User Roles and 3.18.1
3.17.4.1 Map
PlanUpdated 3.2.3 End-User Training Authorizations SAP GoingLive
and Failure Test Plan 3.14
Communication Check: Analysis
3.10.1.3 Integration Test
during Realization Documentation Session
Completed
Plans and
3.1.4 3.11.2 Programmatic
Templates 3.17.4.2
PhaseSign-Off 3.2.4 System Authentication System Administration DataConversions 3.18.2
Organizational TestPlan SAPGoingLive
Alignment 3.3.3 3.10.1.4 Check:
End-User Training 3.16.2 Optimization
CompletedManual
ProductionEnvironment
and 3.17.4.3 DataConversions Session
Design andSetup
3.2.5 Documentation Printing and Faxing
Project Team Content, Data, and TestPlan
3.10.1.5
ChangeMgmt System Test Results of
Environment 3.17.1
Preparation for 3.17.4.4 DataConversions
PerformanceTest Disaster Recovery Test
3.3.4 Plan 3.10.1.6
End-User Training DocumentedData
Schedule and Conversions
3.17.2
Logistics
Performance-TestPlan 3.17.4.5
Regression TestPlan 3.10.2.1
Archiving Strategy
3.17.3
Test Environment and 3.17.4.6
Test Scripts Backup-and-Restore 3.10.2.2
TestPlan Archiving
Procedures

3.17.4.7 3.10.2.3
Connectivity Test Plan Tested Archiving
Procedures

23
 Realization PM Work Stream

3.1
Project Management

3.1.2 3.1.3 3.1.4

3.1.1
Exec./Mon./Cont. Project Management Phase Closure &
Phase Startup
Results Plan Updated Signoff

3.1.1.1 3.1.2.7 3.1.3.1

3.1.2.2 3.1.4.1
Phase Resources Team Member Project Management Plan
Requests for Change Closed Contracts
Allocation Evaluations/Appraisals (Updated)

3.1.1.2 3.1.2.8 3.1.3.2 3.1.4.2

3.1.2.3
Detailed Phase Communications Matrix Monitoring/Controlling Lessons Learned
Change Log
Schedule (updated) Plans (Updated) Log

3.1.1.3 3.1.2.9 3.1.3.3 3.1.4.3

3.1.2.4
Phase Kickoff Quarterly Operations Project Schedule Phase Completion
Issue Log
Meeting Reviews (Updated) Check (internal)

3.1.4.4
3.1.2.5 3.1.2.10 3.1.3.4
Phase Sign-Off
Risk Register Status Reports Project Budget (Revision)
Document

3.1.2.6 3.1.3.5
3.1.2.11
Deliverable Acceptance Blueprint Document
Contractual Changes
Docs (Updated)

24
 Realization Business Process
Configuration and Testing Work Stream

Business Process Requirements,

Design, Configuration andTesting

3.5
Baseline 3.12
Configuration Final Configuration

3.5.1.1 3.5.1.3.2 3.12.3

3.12.1 3.12.2
Refined Baseline Configured and Tested Realization of the Enterprise
Final Configuration and Confirmed Configuration and
Scope Scenario #1 Data Warehouse
Development Cycle Plan Development for Cycle n
3.5.1.3.2.1
3.5.1.2 Process #1
Baseline Product specific deliverables (BI)
Configuration Plan 3.12.2.3
3.12.2.1
Configuration and
Refined Scope for
Development Plan
3.5.1.3.2.1.1 Cycle n
3.5.1.3.3 Approval for Cycle n
3.5.1.3.1.1 Baseline
Configured and Tested
General Settings Configuration
Scenario #2 (ton) 3.5.1.3.2.2
Process #2 3.12.2.2
3.12.2.4
3.5.1.3.2.1.2 Configuration and
3.5.1.3.1.2 Configuration and
Business Process Development
Organizational 3.5.1.7 Development
Procedures Workshop Schedule
Structures Refined Project IMG Workshops for Cycle n
for Cycle n

3.5.1.3.2.1.3
3.5.1.8 Baseline Test 3.12.2.9
3.5.1.3.1.3 Cases Cycle Test Results/ 3.12.2.6
Baseline Confirmation
Master Data Updated Configured and Tested
Configuration Test Scenario #2 (ton)
3.5.1.3.2.1.4 Cases for Cycle nn
3.5.1.4 3.7.1 Baseline Test Plan
Baseline Test Portal Content
Results/Updated 3.12.2.10
3.12.2.8
Confirmation of
Baseline Test Migrated Configuration
3.7.2 Configuration and
Cases and Development to QA
Portal Framework Development for
Configuration for Cycle n
Cycle n
3.5.1.5
Baseline Issues
3.7.3 3.12.2.5
List
Content and Integration Configured and
Development Tested Scenario #1
3.5.1.6
Migrated Baseline
SAP Software 3.7.4
System Portal User Interface and 3.12.2.5.1 3.12.2.5.2
Personalization Process #1 Process #2 (to n)

3.7.5 3.12.2.5.1.6
Integration Scenario 3.12.2.5.1.2
3.12.2.5.1.1 3.12.2.5.1.3 3.12.2.5.1.4 3.12.2.5.1.5 Completed
Business Process
Configuration Final Configuration Unit Test Cases Unit Test Plan Unit Test Results Development
Procedures
Objects
3.12.2.5.1.6.3 3.12.2.5.1.6.4 3.12.2.5.1.6.6
Product specific deliverables 3.12.2.5.1.6.1 3.12.2.5.1.6.2 3.12.2.5.1.6.5
Interface Program Enhancement Miscellaneous
(EP, MDM and XI) Form (n) Report (n) Workflow (n)
(n) Program (n) Development (n)

Technical Technical Technical

Technical Technical Technical
Specifications Specifications Specifications
Specifications Specifications Specifications
Created Report Created Enhancement Created Misc. Dev.
Created Form Created Interface Created Workflow
Test Results Test Results Test Results
Test Results Test Results Test Results
Documented Documented Documented Misc.
Documented Form Documented Interface Documented Workflow
Report Enhancement Dev.

25
Realization Integrated Solution
Readiness Work Stream

IntegratedSolution
Readiness

3.9.2
3.9.1.2
Technical 3.14
Preliminary
Operations and Integration Test
Cutover Plan
Handover Strategy

3.14.2.1.1
3.14.1.1 3.14.2.1 Tested Scenario #1
Final Integration Integration Test
Team Results - Cycle 1
3.14.2.1.2
Tested Scenario n
3.14.1.2
Final Integration Test
Logistics
3.14.2.2.1
User Acceptance of
3.14.2.2 Scenario #1
3.14.1.3
Functional User
Final Integration Test
Acceptance Test
Cases/Scenarios
Results - Cycle 2 3.14.2.2.2
User Acceptance of
Scenario n
3.14.1.4 3.14.2.5
Preliminary Portal Resolved
Performance Test Integration Test
Cases Issues

3.14.1.5 3.14.2.6
Final Integration Test Final Integration
Plan Approval Test Sign-Off

3.14.1.6 3.14.2.3
SAP Software Preliminary Portal
System Handover Performance Test
from Global Delivery Report

3.14.1.7
3.14.2.4
Migrated and Frozen
Portal User
SAP Software
Acceptance Report
System

Product specific
deliverables (EP)

26
Customer WBS Template: Realization
Example (2)

27
 WBS Template: Final Preparation

4
Final Preparation

Project Organization Technical Solution Lifecycle Data Integrated Solution Safeguarding SAP Delivery
Training
Management Change Mgmt Management Management Readiness Services Management

4.2.1 4.5.1 4.4.1 4.8.1 4.6

4.1.1 4.3.1
Updated OCM Established Functional Fully Simulated Data Production Data SAP Solution
Phase Startup Trained End Users
Plan and Technical Production Loads to Production Loaded Management Optimization
Support

4.1.2 4.2.2 4.4.2 4.8.2 4.7

Exec./Mon./Cont. Sponsorship 4.5.2 Final Production Data Production SAP Operations
Results Engagement Approved Performance Load Cutover Sign-Off Readiness Assessment
Tests

4.1.3 4.2.3.1 4.1.4.3

Project Management Key Messages for PM Review Service
4.5.3
Plan Updated Go-Live Report
Approved System Tests

4.2.3.2
4.1.4
Communication 4.5.4
Phase Sign-Off Production Software
Plan for Go-Live
Loaded

30
 Final Preparation PM Work Stream

4.1
ProjectManagement

4.1.2 4.1.3 4.1.3

4.1.1 Exec./Mon./Cont. Project Management Phase Closure &
PhaseStart-Up Results Plan Updated Signoff

4.1.2.2 4.1.2.8
4.1.1.1 Requests for Communication 4.1.3.1
4.1.3.1
Phase Resources Project Management Plan
Change Matrix Updates Closed Contracts
Allocation (Updated)
4.1.2.9
4.1.2.3 Quarterly
4.1.1.2 4.1.3.2 4.1.3.2
Change Log Operations
Detailed Phase Monitoring/Controlling Lessons Learned
Reviews
Schedule Plans (Updated) Log

4.1.2.4 4.1.2.10
4.1.1.3 4.1.3.3 4.1.3.3
Issue Log Status Reports
Phase Kickoff Project Schedule Phase Completion
Meeting (Updated) Check (internal)
4.1.2.11
4.1.2.5
Contractual
Risk Register 4.1.3.4
Changes 4.1.3.4
Phase Sign-Off
Project Budget (Revision)
Document
4.1.2.6
Deliverable
Acceptance 4.1.3.5
Documents BlueprintDocument
(Updated)
4.1.2.7
Team Member
Evaluations/
Appraisals

29
 Final Preparation Technical Solution
Management Work Stream

Technical Solution
Management

4.5.1
Established
4.5.2 4.5.3 4.5.4
Functional and
Approved Approved System Production
Technical
Performance Tests Tests Software Loaded
Production
Support

4.5.1.6 4.5.3.4
4.5.1.1
Change Management Disaster Recovery Test
User Support
Document for Result
Implemented
Production

4.5.3.3
4.5.1.2 Printing and Faxing Test
4.5.1.7
Solution Result
Refined Production
Management
Support Plan
Procedures
4.5.3.2
System Administration
Test Result
4.5.1.8 4.5.1.3
Established Help Monitoring
Desk Organization Procedures
4.5.3.1
Failure Test Results

4.5.1.4
4.5.3.7
4.5.1.9 Systems and
Backup-and-Restore Test
Reorganized Application
Results
Production Support Handover to
Team Support
Organizations
4.5.3.6
Backup-and-Restore Test
Results
4.5.1.5
4.5.1.10
Complete IT
Long-Term Support
Infrastructure
Strategy
Document

30
 WBS Template: Go Live and Support

5
Go Live and
Support

Project Organization Technical Solution Safeguarding SAP Delivery

Management Change Mgmt Management Services Management

5.2.1
Sponsorship Commitment 5.6.1
5.1.1 5.3.1.1
to realize the benefits SAP GoingLive
Phase Startup Issue Log Resolution
Check: Verification
Session
5.2.2
5.1.2 Organizational Alignment 5.3.1.2
Exec./Mon./Cont. - Making Changes last Production Validation
Results Results 5.1.4.2
5.2.3 PM Review
Communication after Go- Service Report
5.1.3
Live 5.3.1.3
Project
Follow-Up Training
Management Plan
Updated 5.7
SAP EarlyWatch
Check
5.3.1.4
5.1.4
Business Operations
Final Customer
System Change
Acceptance
Management

5.5.2
Project Closure 5.3.2
Postimplementation
Long-Term Support

31
 Go Live and Support - Project
Management Work Stream

5.1
Project Management

5.1.2 5.1.3 5.1.4

5.1.1 5.5.2
Phase Exec./Mon./ Project Management Final Customer
Phase Startup Project Closure
Cont. Results Plan Updated Acceptance

5.1.1.1 5.1.2.2 5.1.2.7 5.1.3.1

5.1.4.1 5.5.2.1
Phase Resources Requests for Team Member Project Management
Closed Contracts Project Survey Results
Allocation Change Evaluations/Appraisals Plan (Updated)

5.1.1.2 5.1.2.8 5.1.3.2 5.1.4.2 5.5.2.2

5.1.2.3
Detailed Phase Communications Matrix Monitoring/Controlling Phase Completion Customer Satisfaction Survey
Change Log
Schedule (Updated) Plans (Updated) Check (internal) Results

5.1.1.3 5.1.2.9 5.1.3.3 5.1.4.3 5.5.2.3

5.1.2.4
Phase Kickoff Quarterly Operations Project Schedule Deliverable Consolidated Lessons Learned
Issue Log
Meeting Reviews (Updated) Acceptance Docs Log and Project Debrief

5.1.3.4
5.1.2.5 5.1.2.10
Project Budget
Risk Register Status Reports 5.5.2.4
(Revision)
Project Closeout Report and
Presentation
5.1.2.6
Deliverable
Acceptance Docs 5.5.2.5
Team Member Evaluations/
Appraisals

32
THANK YOU

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