Core Subjects Important Not Very Already in

Important Action
Organizational Governance
Practicing accountability and transparency at all
levels; leadership promotes responsibility
Human Rights
Treating all individuals with respect; making efforts
to help members of vulnerable groups
Labor Practices
Providing just, safe and favorable conditions to
workers
Environment
Identifying and improving environmental impacts of
your operations, including resources use and waste
disposal
Fair Operating Practices
Respecting the law; treating all partners fairly,
including your suppliers
Consumer Issues
Providing healthy and safe products; giving
accurate information on their use
Community Involvement and Development
Being involved as a good neighbor in your local
community
1. How important is each of the seven core subjects to your business and its social
responsibility?

2. Please check the core subject areas you are involved into.
 Core Subject CSR programs and activities already established.
What are you already doing for each of the core subjects
written on the first column?

Organizational Governance Basic principles of corporate governance:

Transparency
Accountability
Faireness/equity

Human Rights Included in the companys code of conduct are the following
concerning protection of human rights of clients and others:
Treatment of Clients
Preparation + Interaction + Follow-through = Service
Beyond Expectations
Treatment of Others
Anti-Sexual Harassment Policy

Labor Practices RCBC is c omitted to maintain a safe and health working

environment. The bank has the following policies:
1. Family Welfare Policy intended to chart programs the
Bank will implement to support employees to build strong
and healthy families.
2. Tuberculosis Workplace Policy Program to address
the stigma attached to TB and to ensure that the workers
right against discrimination, brought by the disease, is
protected.
3. HIV/Aids Workplace Policy Program- The Banks
Human Resources Group budgeted P85 Million in 2014
for the medical benefits of employees.

Environment Earth Care project, a tree planting drive in Tanay, Rizal

in partnership with Samahan ng mga Magsasaka ng San
Andres and Yuchengco Group of Companies (YGC)
group members

In pursuit of promoting environment-friendly facilities,

RCBC had the first ever container van banking office in
 the country when its subsidiary, Rizal Microbank, opened
its first Micro Banking Office (MBO) in Lipa City, made out
of recycled container vans.

Fair Operating Practices Anti Corruption programs and procedures embedded

in the banks Code of Conduct and Corporate
Governance.
Safeguarding creditors rights- The Bank has a policy
on Transparency/Commitment to Disclose Material
Information under the Banks Corporate Governance
Manual.
Conduct of Business and Fair dealings included in
the Banks Code of Conduct

Consumer Issues Employees Code of Conduct under Treatment of Clients.

Addressing client concerns through:
Customer Contact Center
Email
Website and Social media accounts

Community Involvement Livelihood Projects RCBC supports micro-

and Development entrepreneurs in the country
Alay ni Rizal campaign giving support and immediate
relief to the victims of super typhoon Yolanda.