Beruflich Dokumente
Kultur Dokumente
1) Speeches and oral presentations are much like any other messages in that
A) they require similar planning.
B) they require no planning.
C) the interaction between the audience and speaker is similar.
D) they deal with emotional or personal issues to a similar extent.
Answer: A
Explanation: A) For the planning stage, oral presentations are no different than other business
messages. They require analysis of the situation, gathering of information, selecting the right
medium, and organizing the information.
Diff: 2
Skill: Concept
Objective: 1
AACSB: Communication Abilities
Learning Outcome: Plan and prepare business messages
2) If you need to design a venue for delivering a presentation to a large audience, ________ will
usually be the best seating arrangement.
A) caf style seating
B) conference table seating
C) classroom or theater seating
D) horseshoe or "U" shaped seating
Answer: C
Explanation: C) Classroom or theater seating helps keep attention focused on the speaker and is
usually the best method for accommodating large audiences.
Diff: 2
Skill: Concept/Application
Objective: 1
AACSB: Communication Abilities
Learning Outcome: Discuss techniques for delivering an effective presentation
3) If the audience for your presentation will be interested in but neutral to what you have to say,
A) reward their goodwill by speaking in a relaxed, confident manner.
B) dismiss their concerns and persuade them that they are mistaken for feeling that way.
C) consider the indirect approach to find common ground and diffuse skepticism.
D) build your credibility as you present compelling reasons to accept your message.
Answer: D
Explanation: D) If your audience will be interested but neutral, build your credibility as you
present compelling reasons for them to accept your message.
Diff: 2
Skill: Application
Objective: 1
AACSB: Communication Abilities
Learning Outcome: Discuss techniques for delivering an effective presentation
4) When you're speaking to an international audience, ________ will enhance the clarity of your
message.
A) keeping the message simple
B) supporting your message with slang and idioms
C) talking fast without pausing
D) avoiding the use of visual aids
Answer: A
Explanation: A) When you're speaking to an international audience, aim for clarity by keeping
your message simple.
Diff: 2
Skill: Concept/Application
Objective: 1
AACSB: Communication Abilities, Multicultural and Diversity Understanding
Learning Outcome: Describe the opportunities and challenges of communicating in a diverse
world
5) You want to prepare a speaking outline for an upcoming presentation. Which one of the
following will help you get off to a good start?
A) Ignore your planning outline and chart a new course based on your personal idiosyncrasies.
B) Find your planning outline and remove anything you don't plan to say directly to your
audience.
C) Keyboard your script onto your presentation slides so you can read each slide word-for-word.
D) Insert additional examples, details, and data into your original planning outline.
Answer: B
Explanation: B) Start with your planning outline and then strip away anything you don't plan to
say directly to your audience.
Diff: 2
Skill: Concept/Application
Objective: 1
AACSB: Communication Abilities
Learning Outcome: Plan and prepare business messages
8) When you're introducing a presentation, include a ________ to help your audience understand
the structure and content of your message.
A) catalogue of sources
B) preview section
C) bimodal transition
D) contextual pattern
Answer: B
Explanation: B) Use the preview section to help your audience understand the importance,
structure, and content of your message.
Diff: 2
Skill: Concept/Application
Objective: 2
AACSB: Communication Abilities
Learning Outcome: Discuss techniques for delivering an effective presentation
14) When using conventional structured slides, try to average one slide for
A) each minute you speak.
B) every 3 minutes you speak.
C) every 7 minutes you speak.
D) every 10 minutes you speak.
Answer: B
Explanation: B) As a rule of thumb, figure on about one slide for every 3 to 4 minutes of
presentation time. Keep in mind that time needs to be reserved for introductions, closings, and
other "interruptions."
Diff: 3
Skill: Concept
Objective: 2
AACSB: Use of IT
Learning Outcome: Plan and prepare business messages
15) In preparing presentations, keep in mind that audience attention levels and retention rates
drop sharply after ________ minutes.
A) 5
B) 20
C) 45
D) 60
Answer: B
Explanation: B) Studies show that audiences can attend to material for about 20 minutes without
their attention flagging. So in general, presentations should always aim to stay well under the 20
minute mark.
Diff: 3
Skill: Concept
Objective: 2
AACSB: Communication Abilities
Learning Outcome: Plan and prepare business messages
19) When preparing an outline for your speech, keep in mind that
A) it can include delivery cues, such as where you plan to pause for emphasis or use visuals.
B) you should keep each item to two- to three-word descriptions of what you will say.
C) you can leave out all transitions.
D) this is not the place to include "stage directions."
Answer: A
Explanation: A) Most successful speakers like to plant cues in their outline to know when to
pause, introduce visuals, or point out something significant on a visual. The cues give extra
structure to the outline and serve as handy reference points during the delivery of the
presentation.
Diff: 2
Skill: Concept
Objective: 2
AACSB: Communication Abilities
Learning Outcome: Plan and prepare business messages
22) An effective introduction to a presentation will accomplish all of the following except
A) arousing the audience's interest in your topic.
B) establishing your credibility.
C) preparing the audience for the rest of the presentation.
D) telling the audience how to take action based on your recommendations.
Answer: D
Explanation: D) A good introduction arouses the audience's interest in your topic, establishes
your credibility, and prepares the audience for what will follow.
Diff: 1
Skill: Concept
Objective: 2
AACSB: Communication Abilities
Learning Outcome: Discuss techniques for delivering an effective presentation